Hey all, Search is not working for me, and I am in need of some help. Been using this Epic Touch for 2 years, but running custom ROMS for over a year.
I installed CM 10.1 official on my phone in September, and have had no issues since... Until this week.
I had had occasional reboots, but had one today, where the reboot then froze on the Samsung GSII logo. From what I know now (after googling), this is a soft brick. Not sure if i did something wrong by doing this, but just thinking it was a random reboot and brief issue, I rebooted again by holding power key...
This time, only the Blue LED comes on (steady), and the screen is completely black.
Again, I wasn't doing ANYTHING at the time this happened. Was not installing a ROM, was just charging phone when it went into the random reboot.
Is there anything I can do? I have insurance, but just ordered a LG G2 upgrade, so am only weeks away from a new phone. Don't want to pay the deductible for a phone i'll only have 2 weeks.
Thanks so much, guys.
Hmm, on the TEP site to even process a claim, only options are Water Damage, Physical Damage, Lost, Stolen.
So I guess I may have another option due to software failure? I'll head into a Sprint store and see what I can do.
So you have tried pulling the battery and going into recovery or download mode and flashing a new ROM?
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Couldn't get to recovery. Just black screen. Seemed to be a complete brick, probably emmc.
I took it to a sprint store and they replaced it, free of charge, saying the board was completely gone.
Sent from my SPH-D710 using xda app-developers app
Big Boy Laroux said:
Couldn't get to recovery. Just black screen. Seemed to be a complete brick, probably emmc.
I took it to a sprint store and they replaced it, free of charge, saying the board was completely gone.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately they do happen. Nothing can be done about it with this phone, they're already out of production.
garwynn said:
Unfortunately they do happen. Nothing can be done about it with this phone, they're already out of production.
Click to expand...
Click to collapse
Yeah, they actually had an E4GT in the store to give me, so i barely waited 30 minutes.
I'm just gonna leave it stock for now, until I get my G2.
Just very weird that I hadn't flashed anything in weeks (almost 2 months), and it crapped out.
Related
About a week ago I started having the same issue as the person who started this thread:
http://rootzwiki.com/topic/25020-screen-pixelated/
Now my question is, I have a ding in the casing of my phone that happened long before the screen issues. Would Verizon warranty my phone even with the ding in it? Seeing how the screen problems aren't related to the ding? And if they were to, would they charge me full retail for the replacement phone once they get my old one and see the ding?
Any advice will be greatly appreciated.
Edit: Here's a picture of the ding in case anyone asks.
It looks worse in the picture than it really is.
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Bad thread URL, bro. But for them to deny warranty work, they have to prove that the ding is related, so I would say you are good, as long as you arent taking it to them for the ding.
adrynalyne said:
Bad thread URL, bro. But for them to deny warranty work, they have to prove that the ding is related, so I would say you are good, as long as you arent taking it to them for the ding.
Click to expand...
Click to collapse
Link fixed Adryn
Thanks for the catch.
That's a little bigger than a "ding"...
As adrynalyne said, unless they think the screen issues are related to the case damage, you should be good. Kinda depends on the CS rep you get.
times_infinity said:
About a week ago I started having the same issue as the person who started this thread:
http://rootzwiki.com/topic/25020-screen-pixelated/
Now my question is, I have a ding in the casing of my phone that happened long before the screen issues. Would Verizon warranty my phone even with the ding in it? Seeing how the screen problems aren't related to the ding? And if they were to, would they charge me full retail for the replacement phone once they get my old one and see the ding?
Any advice will be greatly appreciated.
Edit: Here's a picture of the ding in case anyone asks.
It looks worse in the picture than it really is.
Click to expand...
Click to collapse
Wow i could not live my life with a monster scratch like that in my phone, at least i would have changed the case the same day that happened lol.
Sent from my Galaxy Nexus using xda premium
I am in trouble about battery.
Repeating "Charging" and "Discharging" without plug-in.
It is the main reason why it is so fast to be out of battery.
My battery sensor is something wrong.
Please tell me how to make my galaxy nexus recognize ALWAYS discharging.
Even if it is pug-in, it is ok that it recognizes "discharging".
help me.
Factory reset or get a new phone
If you are rooted, I would consider trying to rest your battery stats. There are several apps for this, and you can also do it in cwm
Sent from my Galaxy Nexus using Tapatalk 2
or your charging port is filthy or the connector is bent just a little. happened to mine
HumanXv2 said:
or your charging port is filthy or the connector is bent just a little. happened to mine
Click to expand...
Click to collapse
This.
Sent from my i9250
You need a new USB-board. Mine was not repairable, I had got some water in my usb-port. Not covered by warranty off course. A repair would cost me 150-200 Euro.
So I bought a new board online and exchanged it myself. Cost: 35 Euro. But you could most likely find it cheaper. Took me 15 minutes to fix.
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profu1213 said:
I am in trouble about battery.
Repeating "Charging" and "Discharging" without plug-in.
It is the main reason why it is so fast to be out of battery.
My battery sensor is something wrong.
Please tell me how to make my galaxy nexus recognize ALWAYS discharging.
Even if it is pug-in, it is ok that it recognizes "discharging".
help me.
Click to expand...
Click to collapse
Same thing happened to me. No water damage, no dirt, no filth, never been dropped. I take exceptional care of my electronics, I'm pretty ocd actually. I had to send it to Samsung for warranty because I didnt know the cause. And to answer your question, yes that's why your battery is draining.
Sent from my Galaxy Nexus using xda premium
Thank you very much
Thank you very much.
I never know that so many people are in same trouble.
Then now I do is Factory Reset.
I think it was caused by water.
It flowed into mine.
Second, I will buy the repair parts.
Thank you very much.
profu1213 said:
Thank you very much.
I never know that so many people are in same trouble.
Then now I do is Factory Reset.
I think it was caused by water.
It flowed into mine.
Second, I will buy the repair parts.
Thank you very much.
Click to expand...
Click to collapse
be careful if you wanna repair on your own.
my gnex had discharging issue, but shows lightning bolt icon at the top.
i ordered the part, and replaced it. but still has the issue.
factory reset didn't help.
Does samsung still take my gnex even though i opened it?
So about two weeks ago, I switched to iPhone because I'm giving my S3 to my dad. I haven't used it since then so I fully expected the battery to die. However, when I went to charge it today the LED at the top left isn't lighting on and I get this
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.
Whenever I try to plug in the battery while it's connected with the USB, the red LED pops up for 3 seconds and then it goes away.
Any ideas guys? Please help me.
You could have either bumped this other thread, or at least read it over, if you had searched first
http://forum.xda-developers.com/showthread.php?t=2142459
Only like 7 down, too.
Sent from my PG06100
CNexus said:
You could have either bumped this other thread, or at least read it over, if you had searched first
http://forum.xda-developers.com/showthread.php?t=2142459
Only like 7 down, too.
Sent from my PG06100
Click to expand...
Click to collapse
I did see it. But we don't have the same problem.
My phone won't even get to the boot sequence and I know it's not a brick of any kind because the phone was working fine before I switched the iP5. I left the phone in the glove compartment of my car for a week or so, is it possible that could have messed with it? The phone was inside of the box and everything so I can't imagine it got too hot.
Well did you try the suggestions there? Keeping the battery out for a while and then putting it in and trying to boot?
Sent from my PG06100
CNexus said:
Well did you try the suggestions there? Keeping the battery out for a while and then putting it in and trying to boot?
Sent from my PG06100
Click to expand...
Click to collapse
Yeah I did but still no dice.
couple of things
Try a different battery
Try a different charger
Sometimes extreme heat and cold (from a glove compartment) can ruin a battery or the phone itself. Extreme temps are hell on phones. It's probably a good idea to remove the batterty and keep it inside if phone is being stored. Also, some chargers to go bad...had it happen. Anyway, you might have tried these things already. Good luck!:good:
I noticed stuck pixels (whenever I'm on a black screen i see two colors red and blue) on my NX 7 only hours after purchasing it, which was the 21'st of December. Due to Best Buy being crowded during this time of the year i tried to ignore it, and I hoped it went away. I tried the apps that were supposed to fix stuck pixels, but they didn't make anything better. On Thursday or Friday I'm exchanging it, for another. I've unlocked and rooted it, but I'm going to flash it back to stock. Do you think they will give me a replacement, if not what should i say because i really don't want to deal with the stuck pixels?
Should I just keep because i may get one that's worse?
What should i expect?
Thanks for viewing.
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Best Buy didn't give me any grief when I had the same. I wiped and flashed the stock ROM and recovery, and on the initial setup screen, the rep could clearly see the dead black pixel.
You should have no qualms about exchanging for another. If the next one also has any bad pixels, exchange it too. You're not paying the most money in the world, but enough that you should get a properly working device.
Pandae said:
Best Buy didn't give me any grief when I had the same. I wiped and flashed the stock ROM and recovery, and on the initial setup screen, the rep could clearly see the dead black pixel.
You should have no qualms about exchanging for another. If the next one also has any bad pixels, exchange it too. You're not paying the most money in the world, but enough that you should get a properly working device.
Click to expand...
Click to collapse
Yup, they said it was defective and they gave me another. Thanks.
The replacement has light bleed, YAY.
Best buy will eventually black ball you for returns as they did with me. Return it and get your money then buy it somewhere else.
Sent from my XT1058 using Tapatalk
I had the same problem, and actually made them open 3 new units in store before I found a perfect one. The manager was getting a little annoyed with me, but I'm not going to accept anything less than perfect. In the end I got what I wanted.
Please can a mod sticky this - please record any issues with recall exchanged devices ONLY. Thanks
Start message with BOOTLOOP or OTHER ISSUE.
It will be interesting to see whether the bootloop issue goes away with exchanges.
I'm only getting my exchanged unit this Sunday. I've been without my Note 7 for four days now, after bootloops bricked my phone. So it bricks before my battery exploded.
I'm keeping a very close eye on this thread.
BozQ said:
I'm only getting my exchanged unit this Sunday. I've been without my Note 7 for four days now, after bootloops bricked my phone. So it bricks before my battery exploded.
I'm keeping a very close eye on this thread.
Click to expand...
Click to collapse
I'm suspecting other issues may be present...I really hope not though. The damage that would do to Samsung...
Bad performance could be related to battery problems. I own N7 exynox and had no problem with the device. Now I'm waiting for the replace phone.
Sent from my SM-N920C using XDA-Developers mobile app
I think all those problems are battery related
Scheduled for an exchange on the morning of 17 Sep. Hopefully I'll have nothing to report here. Fingers crossed.
Well the first problem I've found...
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Cannot access s health or Samsung secure folder apparently caused by unauthorised software. No root. Just installed all apps that were on the previous note 7. Any ideas appreciated. I've emailed Samsung
Sent from my SM-N930F using Tapatalk
bonerp said:
Well the first problem I've found...?
?
Cannot access s health or Samsung secure folder apparently caused by unauthorised software. No root. Just installed all apps that were on the previous note 7. Any ideas appreciated. I've emailed Samsung
Click to expand...
Click to collapse
Some people have suggested plugging it into smart switch via pc or mac and running an initialisation and firmware recovery. Saw someone suggest it could be some battery testing software that Samsung have used before shipping and not taken back off. So a reinstallation should sort it. I can't verify personally as I'm STILL awaiting a replacement device but there's a few people with your issue it seems
Trying it now thanks
Sent from my SM-N920C using Tapatalk
http://forum.xda-developers.com/showpost.php?p=68690963&postcount=1860
Smart swirch suggestion
Sent from my Tab S using XDA Labs