Exchanging at Best Buy due to stuck pixels - Nexus 7 (2013) Q&A

I noticed stuck pixels (whenever I'm on a black screen i see two colors red and blue) on my NX 7 only hours after purchasing it, which was the 21'st of December. Due to Best Buy being crowded during this time of the year i tried to ignore it, and I hoped it went away. I tried the apps that were supposed to fix stuck pixels, but they didn't make anything better. On Thursday or Friday I'm exchanging it, for another. I've unlocked and rooted it, but I'm going to flash it back to stock. Do you think they will give me a replacement, if not what should i say because i really don't want to deal with the stuck pixels?
Should I just keep because i may get one that's worse?
What should i expect?
Thanks for viewing.
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Best Buy didn't give me any grief when I had the same. I wiped and flashed the stock ROM and recovery, and on the initial setup screen, the rep could clearly see the dead black pixel.
You should have no qualms about exchanging for another. If the next one also has any bad pixels, exchange it too. You're not paying the most money in the world, but enough that you should get a properly working device.

Pandae said:
Best Buy didn't give me any grief when I had the same. I wiped and flashed the stock ROM and recovery, and on the initial setup screen, the rep could clearly see the dead black pixel.
You should have no qualms about exchanging for another. If the next one also has any bad pixels, exchange it too. You're not paying the most money in the world, but enough that you should get a properly working device.
Click to expand...
Click to collapse
Yup, they said it was defective and they gave me another. Thanks.
The replacement has light bleed, YAY.

Best buy will eventually black ball you for returns as they did with me. Return it and get your money then buy it somewhere else.
Sent from my XT1058 using Tapatalk

I had the same problem, and actually made them open 3 new units in store before I found a perfect one. The manager was getting a little annoyed with me, but I'm not going to accept anything less than perfect. In the end I got what I wanted.

Related

[Q] VZ Navigator on LG Spectrum?

I'm considering buying the phone because i loved the phone's light weight and crisp display. But, a reviewer(for pocketnow) said that the VZ Navigator always crashes and makes the phone almost unusable until he reboot it. So, I wanna ask if this problem occurs in every Lg Spectrums...
JHJv150 said:
I'm considering buying the phone because i loved the phone's light weight and crisp display. But, a reviewer(for pocketnow) said that the VZ Navigator always crashes and makes the phone almost unusable until he reboot it. So, I wanna ask if this problem occurs in every Lg Spectrums...
Click to expand...
Click to collapse
So just uninstall VZ Navigator? I mean, I don't know why all these carriers slap their own navigation on top of the G-Maps one.
Well.... Maybe I should.
But I don't like installing a custom launcher or jailbreaking the phone.
I received an message from a reviewer works for Wirefly, saying that his LG runs VZ navigator smoothly. So, maybe that's just his issue.
JHJv150 said:
Well.... Maybe I should.
But I don't like installing a custom launcher or jailbreaking the phone.
I received an message from a reviewer works for Wirefly, saying that his LG runs VZ navigator smoothly. So, maybe that's just his issue.
Click to expand...
Click to collapse
I don't mean any offense by this at all, but if you're not going to root (jailbreak) your phone, you're pretty much on the wrong forum. That's all we do around here.
I have a reason for that;
after i use the phone for a month, i will bring this back to korea, where LG provides excellent customer service. But they don't take care of handsets bricked by rooting. So, I want to root it at least 1 years after I bought the phone.
Before you do anything to your phone, would you please make a screenshot of Settings -> About phone (scroll to the bottom)
I'd like to make sure our unbricked phones have the same data there.
Screenshot can be taken by pressing at the same time power button and home button, the images stored in /sdcard/Captured Images/
(first time I see a linux with spaces in the filenames..go figure)
This is mine:
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What should i do?

Ok.. i had a little accident a couple of weeks ago at work and destroyed my one x screen
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Now the phone seemed fine, from what i could see from the third of the screen that was still working. It still booted up and charged etc, still got calls..
I looked into getting a screen replaced and to my disbelief i found out it would cost me £120. I figured i'd get a replacement and fix it myself, as the phone is only worth about 200 quid now anyway.
I bought a LCD from Ebay for £50 and i successfully opened the phone and removed the broken lcd/digitizer and replaced it with the new one.
Ok you might all be thinking.. "whats the problem" - Well it appears i've snapped the powerflex cable, close to where the button is connected to it.
(I think those of you in the know will know what i mean)
I'm torn between 3 options here..
1. Buy a powerflex replacement £6.50 and install it myself, bearing in mind there might be something else wrong.. or the LCD just doesn't work..
Also i'm not 100% sure the powerflex part is easily removed/installed. I know one section of it is a snap-in connector.. not sure about the left side of it.
2. Get it done professionally for £50ish - bearing in mind the phone is in bits, and the shop i send it to might make up some BS stories about how i've destroyed other bits needing replacing etc etc..
3. forget it all and sell it on ebay as spares/repair - bearing in mind all my sensitive data, apps, and pictures are still in the phone
I just wanna get it fixed, working, and all my data and stuff off it so i can sell it i probably would have kept it had all this disaster not happened, but I'm in the new phone mindset now and my contract ends next month :fingers-crossed:
For 6.50 it has to be worth a try, you're gonna get a lot more money, and satisfaction, for it if its fully working. and if it doesn't work, well it's just the price of a MacDonalds. oh and if it's the cable I'm thinking of it's no worse than any other one in there.
sent from my underpants
nogotaclue said:
For 6.50 it has to be worth a try, you're gonna get a lot more money, and satisfaction, for it if its fully working. and if it doesn't work, well it's just the price of a MacDonalds. oh and if it's the cable I'm thinking of it's no worse than any other one in there.
sent from my underpants
Click to expand...
Click to collapse
I'm going towards that route tbh...
This is the part. I tore the right most part.. just below the button.
Got to fix a new power flex mate
The phone albeit might be worth £200 to you but with a bust screen/power flex its worth £70/100 on ebay
Just make sure while youve got it in bits you dont knock off any of the contection tabs
http://forum.xda-developers.com/showthread.php?p=25887549
Their absolute bastards to repair thats if you can source them any where
and if any one reading this can tell me where to get them id be well chuffed...im fed up with making me own
Thank you

No backlight - FIXED

Hi,
I had some trouble with this phone. Long story short, I worked in US and my job take a open me a plan with at&t so I can use the phone back in canada with rogers.
Since the Gpro is only available in US, I thought it was a great idea to have a ''unique'' phone.
It worked fine for 2 weeks ( led notification stop working). UNDER light use.
Then after some time, the LCD ips backlight stop working. With a flashlight I was able so see the screen but it wasn't clever.
I asked LG several time, but the moment I told them the phone is in canada, they wont help me, even if I paid with us money on us territory.
Like if I live on the moon, it took 40 minutes to get to the border....
They finally admit that some of the first batch got problem with the screen, but still wont exchange it.
F*ck them, I tried to repair it myself.
#1 - Clean the contacts with 70% alcohol. No luck
#2 - Buy a new IPS LCD on ebay . No luck.
#3 - Clean the whole device with contact cleaner. No luck
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#4- Then I do remember some HP laptop and Xbox 1st gen got soldering problem, so you put it in the oven and they work again.
So nothing to loose, I put the MOBO in the oven, convection bake, 375*´F for 10 minutes. Smell of plastic and the mobo bent (use aluminium support to avoid that)
YES! It worked. But since I use the contact cleaner, my screen was blurry.
So after 2 months of testing, I bought a second screen plus the home button assembly to get my LED notification back .
But the LED notification never come back
I found a app called buttonLED, so the back and menu button flash when I got a call/sms.
In conclusion, I had 2 LG , E980 and someone give the 3D (thrill), and both got problem, software AND hardware.
I'm on xda since I have the motorolla milestone (one of the first android device) and the Desire Z. Those 2 devices still working fine, the HTC desire Z 2010 to 2014!!! Still in good shape.
LG device are poorly craft from what I saw and what I can read on xda.
I repair a lot of devices, but nothing like this one. It was clearly a soldering problem.
For all of you who can have this kind of problem, use this method on LAST resort. It may not work for you, but did the trick for me.

Large bubble on screen

Does anyone know what could have caused this and how to fix it? I thought the battery leaked but it's perfect.
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Looks like the screen cracked and delaminated. Excessive physical force... the looks like crack in the screen in the lower right corner.
Replace... and don't ever put it in back pocket.
blackhawk said:
Looks like the screen cracked and delaminated. Excessive physical force... the looks like crack in the screen in the lower right corner.
Replace... and don't ever put it in back pocket.
Click to expand...
Click to collapse
Delaminated? Would that mean I can just replace the screen. Circuit board seems ok. I had it stored vertically in a waredrobe while I was in Australia for 2 years. Came back and it was like this. Raging cause it was a great tablet.
dpf101 said:
Delaminated? Would that mean I can just replace the screen. Circuit board seems ok. I had it stored vertically in a waredrobe while I was in Australia for 2 years. Came back and it was like this. Raging cause it was a great tablet.
Click to expand...
Click to collapse
Maybe to took a hit you weren't aware of
Yeah if you're good with replacing the screen, no worries. Price it out vs a new better one.
Does it fire up at all?
How was Australia? Get much off the beaten path?
blackhawk said:
Maybe to took a hit you weren't aware of
Yeah if you're good with replacing the screen, no worries. Price it out vs a new better one.
Does it fire up at all?
How was Australia? Get much off the beaten path?
Click to expand...
Click to collapse
No doesn't fire up at all. Not a single blip. It was a handy little tablet but I guess there's better tabs out now. Still might be a good project if I can get a replacement screen cheap enough.
Yea Australia was great. Went out in Jan 2019. Lived in Melbourne, was a great city. Then covid hit and ruined everything. Got a week up in NSW before I came back, which was lucky since I hear NSW cases are on the rise.
There may be more damage. Don't waste money if not 99% sure.

Display issue - not sure what the problem is

I had my phone plugged into the charger and when I turned it on I got this screen. When I reboot, I don't see the boot up screen logo , it just takes me to this screen and I see this big block of white. Any idea what the issue may be?
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KhyronZA said:
I had my phone plugged into the charger and when I turned it on I got this screen. When I reboot, I don't see the boot up screen logo , it just takes me to this screen and I see this big block of white. Any idea what the issue may be?View attachment 5834265
Click to expand...
Click to collapse
Try forcing a reboot by holding voldown+power. Let me know if it doesn't work.
ethical_haquer said:
Try forcing a reboot by holding voldown+power. Let me know if it doesn't work.
Click to expand...
Click to collapse
Unfortunately its the first thing I did. It doesn't boot with the samesung log, instead with a white screen as above but I see some of the text behind it (like asking for pin number etc)
Will it go into the boot menu?
nope
That really sucks... sorry to hear this. Happens on the S series phones apparently too.
A loose display ribbon connector... maybe.
Looks like a blown display.
Did it recieve any hard impacts?
Always use a good case like the Zizo Bolt.
If so and it was me I would replace the display or order a new N10+ N975U1, they are still available. Almost all of these are loaded with Q.
Personally I refuse to run Android 11 or higher.
If you don't object to Android 11 you can find them used for about the price to replace the display.
Samsung simply doesn't have any other flagship phone that I would buy over the N10+ including the S23U. I have a known good US vendor that sells new ones for $650 which is about twice that of a used one. Bought one from them about 14 months ago. Pristine in the factory sealed box. He buys up unsold lots. The last manufacturer ones were factory loaded with Q.

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