Negri Elecontrics return policy... ): - T-Mobile Samsung Galaxy Note 3

Seems kind of harsh, or maybe its just me? 5% restocking fee whether its opened or not. Anyone care to share their negri return experience?
2.2.1 If you are unhappy with your purchase, you may return the unopened item within seven (7) days for a refund or credit, less a 5% restocking fee based on the list price of the item. This return policy does not apply to open box items.
2.2.2 If you choose to refuse delivery of your item, there will be a $25.00 refusal fee in addition to the 5% restocking fee.
2.2.3 After seven (7) days but before 25 days, all new or opened but unused items are subject to a restocking fee of up to 18% of the list price of the item.
2.2.4 After seven (7) days but before 25 days, non-defective, opened and used items are subject to a restocking fee of 18%-45% of the list price of the item based on usage, condition, accessories, and packaging.
2.2.5 After 25 days, returns are subject to our Buy Back Policy. Devices may qualify for coverage under the manufacturer's warranty in the country of origin or full coverage from a NegriCare Protection Plan if purchased during checkout or within 30 days of the original device purchase.
NOTE: Restrictions and/or exclusions may apply to nontraditional customers (i.e. shopAmex). If you have questions regarding this policy please Contact Us.

It's harsh compared to other retailers but it kind of makes sense from a small business standpoint, I mean they're not Amazon. IMO Americans are generally pampered with lenient return policies (though I'm not complaining).

Kawaisa said:
It's harsh compared to other retailers but it kind of makes sense from a small business standpoint, I mean they're not Amazon. IMO Americans are generally pampered with lenient return policies (though I'm not complaining).
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True. While I can understand restocking fees, I can't see them charging you anything if you return the device unopened back to them.

MattMJB0188 said:
True. While I can understand restocking fees, I can't see them charging you anything if you return the device unopened back to them.
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They open everything before they even ship it to you.
It'd be hard to prove that you never opened it when they did.

MattMJB0188 said:
Seems kind of harsh, or maybe its just me? 5% restocking fee whether its opened or not. Anyone care to share their negri return experience?
2.2.1 If you are unhappy with your purchase, you may return the unopened item within seven (7) days for a refund or credit, less a 5% restocking fee based on the list price of the item. This return policy does not apply to open box items.
2.2.2 If you choose to refuse delivery of your item, there will be a $25.00 refusal fee in addition to the 5% restocking fee.
2.2.3 After seven (7) days but before 25 days, all new or opened but unused items are subject to a restocking fee of up to 18% of the list price of the item.
2.2.4 After seven (7) days but before 25 days, non-defective, opened and used items are subject to a restocking fee of 18%-45% of the list price of the item based on usage, condition, accessories, and packaging.
2.2.5 After 25 days, returns are subject to our Buy Back Policy. Devices may qualify for coverage under the manufacturer's warranty in the country of origin or full coverage from a NegriCare Protection Plan if purchased during checkout or within 30 days of the original device purchase.
NOTE: Restrictions and/or exclusions may apply to nontraditional customers (i.e. shopAmex). If you have questions regarding this policy please Contact Us.
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I don't know anything about their return policy, but I and a bunch of others have cancelled our Negri orders because of some shenanigans that were going on. There's a 16-page thread in the general section which is now locked, but you can still read it. Just search for Negri. In my opinion, just stay away from them.

CZroe said:
They open everything before they even ship it to you.
It'd be hard to prove that you never opened it when they did.
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When a bunch of us were waiting for our note 3s all the boxes were coming opened. So they wouldn't know the difference.
Sent from my mobile device.

diablokicks said:
When a bunch of us were waiting for our note 3s all the boxes were coming opened. So they wouldn't know the difference.
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Yep. They wouldn't know the difference so they don't allow returns without restocking fees regardless.

This is the Development Q&A section. Thread has no development value.
Please take all off topic conversation to the off topic thread here http://forum.xda-developers.com/showthread.php?p=46091506
Thread closed
EFM
Have a great day!

Related

Is the best buy black tie insurance worth it?

I just got the best buy insurance plan last tuesday because my phone fell n i got chips on it >.>.
but than decided if i get a full body screen protector plus a case(case on the way from ebay =D) i dont think ill be needing the best buy one.
because it is 10$ a month... do you guys think its worth it.
btw is the zagg full max worth it because i am getting it for 12 dollars..
read my post here:
forum.xda-developers.com/showthread.php?t=741045&page=6
sorry i can't post links
Just think, if you keep your phone two years... $240 on insurance.
Half the cost of the phone.
It's almost ALWAYS a better investment to spend the $20 on a case and then pocket the $10/mo into your own personal "insurance fund".
True.. Because today im going to best buy n decide there.
Well wht about the att one.. How does it par even though it has deductibles
acandia007 said:
True.. Because today im going to best buy n decide there.
Well wht about the att one.. How does it par even though it has deductibles
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$125 deductible... $5 a month is half as much, so $120 over two years. $120+$125= $245
It's a wash but based on the fact the BB doesn't have deductibles it might be cheaper if you have to replace it twice.
But all in all, you can insure yourself to death, I vote just get a $20 case and call it good.
you guys are funny.......
www.squaretrade.com
and stop overpaying for insurance on electronics!!!! use www.RetailMeNot.com to get coupon codes, seriously people.......
I have it because cases are gay.
GarciaM25 said:
you guys are funny.......
www.squaretrade.com
and stop overpaying for insurance on electronics!!!! use www.RetailMeNot.com to get coupon codes, seriously people.......
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ST only insures the money spent on the device, not the device itself. Check facts before posting.
Also, BB warranties obviously only apply to BB purchased devices.
TexUs said:
ST only insures the money spent on the device, not the device itself. Check facts before posting.
Also, BB warranties obviously only apply to BB purchased devices.
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ummmmmm, WHAT? so you're telling me that when my TyTN II died the first time under SquareTrade's warranty and I paid $750 for it, giving me back $750 after a year and a half was........ not what I wanted? Check YOUR facts before rambling....
GarciaM25 said:
ummmmmm, WHAT? so you're telling me that when my TyTN II died the first time under SquareTrade's warranty and I paid $750 for it, giving me back $750 after a year and a half was........ not what I wanted? Check YOUR facts before rambling....
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I bought my Captivate on a pricing error for $299.
Guess how much SquareTrade will cover? $299. If my device dies, they'll cut me a check for $299 because the retail $499 price is too expensive.
So check YOUR facts, please.
Let's also assume a $499 device had a $300 repair done to it. They devalue your coverage by that much, so now you've only got $199 left. So now let's say your device breaks completely. Well, you've only got $199 coverage left, they'll cut you a check for $199 and you're SOL on the rest.
Again, like I said earlier, they insure your money invested, not the device. So please stop talking out of your ass when you have no idea.
Insurance is always offered at a rate which would make the provider money. So no, you couldn't convince me that any phone insurance out there is "worth it."
TexUs said:
I bought my Captivate on a pricing error for $299.
Guess how much SquareTrade will cover? $299. If my device dies, they'll cut me a check for $299 because the retail $499 price is too expensive.
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CLOSE, but they don't cover the $299 because $499 is too expensive, moron, they cover it because THAT'S WHAT YOU PAID! You don't go to the dealership and buy a $40K car then tell your insurance company "well, it's worth $80K, but I got a good deal on it because of a pricing error" - sucks you couldn't buy it for $275 like everyone else who early upgraded
How do you think insurance works? Seriously, what the hell.....
TexUs said:
Let's also assume a $499 device had a $300 repair done to it. They devalue your coverage by that much, so now you've only got $199 left. So now let's say your device breaks completely. Well, you've only got $199 coverage left, they'll cut you a check for $199 and you're SOL on the rest.
Again, like I said earlier, they insure your money invested, not the device. So please stop talking out of your ass when you have no idea.
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Where are you getting this information from??? Here's how it REALLY works since you're just going to make up whatever the hell you want here..... I bought a $750 TyTN II and insured it for the full amount I paid. After a year and a half, my keyboard buttons started sticking - called them up, they said they could fix it in 5 days or refund my purchase price if they couldn't (the full $750!), just how it states on their website. They sent the phone back with the Tilt keyboard instead, and the buttons were in the wrong place, so I sent it back to fix it right or pay me the $750. They couldn't get the keyboard in the 5 days, so they sent me $750 back to my PayPal account!!!!!! Furthermore, since they screwed up, they also added in the purchase price of the warranty which they have NO problems doing (they refunded it back to me on a separate occasion too, but your little brain can't process that much info all at once). Directly from their website:
100% Parts & Labor Coverage with Zero Deductibles.
We pay you full item cost if item can't be fixed.
A $50 deductible applies on ADH-related claims for Cell Phones only.
Reimburse: For most items below $500, or it's going to take too long or is too expensive to fix, we'll pay you the replacement price of your item. We give you a free shipping label to make it easy to send in your item. Once you've shipped your item to our service depot, we will repair it within 3-5 days and then ship it back to you at no cost to you.
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So WHERE do you get the fact that once they do a service (replace my keyboard) that they deduct the money involved in the service??? They cancel the warranty if your plan requires a refund of the purchase price of the device, but that has NOTHING to do with subtracting the amount of money spent in repairs........
GarciaM25 said:
CLOSE, but they don't cover the $299 because $499 is too expensive, moron, they cover it because THAT'S WHAT YOU PAID!
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Exactly like I originally stated. They warrant the amount invested but not the device.
GarciaM25 said:
You are such a BS'er - where are you getting this information from???
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How about their own terms?
Now maybe perhaps you can shut the hell up and go back to being ignorant.
Mechanical and electrical failures that occur during normal use of your item. Your item is covered for up to the full purchase price of your item (tax and shipping are excluded).
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The total value of your warranty is in most cases equal to the purchase price of your item. For every valid claim filed against your item for which we provide repair services, the total value of your coverage is reduced by the cost of the repair services rendered. In the event a valid claim is filed with us and repair costs are estimated to exceed the current value of your warranty - the balance of your warranty value will be offered instead.
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In the case of Squaretrade, you can always go up to the $599 device plan and they will pay for your $499 device if need be.
They have multiple tiers. I'm thinking of getting the middle tier for their smartphones and if I need to, and I'll pay the difference if it's above that amount to replace that phone.
gerbick said:
In the case of Squaretrade, you can always go up to the $599 device plan and they will pay for your $499 device if need be.
They have multiple tiers. I'm thinking of getting the middle tier for their smartphones and if I need to, and I'll pay the difference if it's above that amount to replace that phone.
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Wrong.
What part of "Your item is covered for up to the full purchase price" do you not understand?
In the case of subsidy, the "full purchase price" will be the MSRP (which is shown on your receipt), but outside of that "full purchase price" is the amount paid.
thedon809 said:
I have it because cases are gay.
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Me too
Sent from my captivate
I have no case and no insurance.... I will deal with things as they happen. I hate cases, and I find the cost of insurance to high; over the 2 year life of the phone contract I would be paying for a second phone (at subsidized rates).
No other products have such high insurance rates. You don't pay $20,000 in insurance fees over the loan period of a car (5 years) or even over the normal usage duration (10 years) of a car.
But small personal electronics are lost and dropped in toilets all the time (apparently) so the insurance companies have to be able to cover all these people and not go out of business.
The best strategy is to buy these things when they are 6 months old and get the By One Get One offer - then you have a backup.
TexUs said:
Wrong.
What part of "Your item is covered for up to the full purchase price" do you not understand?
In the case of subsidy, the "full purchase price" will be the MSRP (which is shown on your receipt), but outside of that "full purchase price" is the amount paid.
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Click to collapse
Insurance at $144 or so covers $599 via their Premium Smartphone insurance. You paid $499 for the Captivate without subsidy. Last I checked, $499 is less than $599.
So you would be covered for $499 when/if the need arises.
ill try to be impartial answering this. yes its worth it. 240 over 2 years may be half the price of the phone, but thats still less than full price of the phone if you want to buy it outright after destroying it.
no deductible, no limit to claims. only thing my customers dislike is the wait time while it is out for service, an issue for most customers and not wanting to put money down on a loaner phone. shouldnt be an issue with the common XDA forum poster...we all have tons of phones lying around we can use in the meantime.
i get a wicked good discount on phones through work and I dont pay any cell bills and i have the 4 major carriers. and i still get the Black tie protection on all my phones
I have the best buy insurance as well and I chipped my phone, think I can get a new one? Ha.
Sent from my SAMSUNG-SGH-I897 using XDA App

Did your T-mo store say "$50 restocking fee"

Amazon is selling the GSII for $199 which is $124 including taxes etc.
Don't we have 14 days by law?
I can verify that. They did say $50 restock fee. And yes law mandates 14 day buyers remorse time frame.
Its not illegal. They take it back and charge a "fee".
Sent from my SGH-T989 using xda premium
Can anyone cite exactly which law allows consumers 14 day "buyers remorse?"
FYI, my local T-Mobile store also said $50 restocking fee on both the HTC Amaze "Ruby" 4G and the Samsung Galaxy S2.
mine said 50 dollars also
I used to work for an independent sprint store & we had a restocking fee too. We did it because we had people every month who would buy phones, use them for exactly 30 days & then "change their mind". We couldn't resell them & we had to eat a ton of cost every time. Those fees serve as a deterrent to that kind of behavior. No, it's not fair, but don't blame the carriers, blame the scammers.
Each device should come with a tag on the box that has the 50 dollar restocking fee notice. I work for T-mo and we have it on each and every box.
z31k said:
Each device should come with a tag on the box that has the 50 dollar restocking fee notice. I work for T-mo and we have it on each and every box.
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You're on Sprint? Ew. Yeah, I'll confirm I've seen the $50 stickers on the boxes. It's not a law. It's a policy. Company makes the policies.
They recently went up from practically nothing to $50 to prevent people from buying and returning phones. It sucks but thank the people that did it often enough for T-Mobile to notice significant losses.
I think it was becuse of LG G2X.
Sent from my SGH-T989 using XDA App
Try Getting It Waived BEFORE you buy
kabuk1 said:
I used to work for an independent sprint store & we had a restocking fee too. We did it because we had people every month who would buy phones, use them for exactly 30 days & then "change their mind". We couldn't resell them & we had to eat a ton of cost every time. Those fees serve as a deterrent to that kind of behavior. No, it's not fair, but don't blame the carriers, blame the scammers.
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Then they should allow you ONE time in 6 mo period to weed out the scammers from the legit ppl just trying to decide.... Once again "everyone gets penalized for the behavior of a few"....
This might work for you, it worked for me when the sales person advised me of the $50.00 restocking fee" (Are they nuts?!) ...Get a manager & explain, just negotiate it beforehand, (oftentimes your negotiating powers are better when you are BUYING a phone, rather than when you're RETURNING it : )
Tell the manager T-Mobile service was spotty the last time you had it and you're wanting to see if its improved. Mgr i spoke to said he would waive the $50.00 upon return,if the coverage was not improved since my last go round. (i got him to write it on receipt and sign it ; ) (He had no choice, i told him his only other option was, "i kidnap him & his phone and drive around town with them to see how coverage was"...lol
Ms. D
Ms.Dummbunny said:
only other option was, "i kidnap him & his phone and drive around town with them to see how coverage was"...lol
Ms. D
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LOL, hillarious
I was also told about 6 times that there would be a restocking fee, not complaining though. Just thought it was funny that he kept repeating it yet it was the first SGSII box he had opened for a customer
Ms.Dummbunny said:
This might work for you, it worked for me when the sales person advised me of the $50.00 restocking fee" (Are they nuts?!) ...Get a manager & explain, just negotiate it beforehand, (oftentimes your negotiating powers are better when you are BUYING a phone, rather than when you're RETURNING it : )
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when i bought my S2 full price with 30$ prepaid plan, the sales lady never mention about return policy or 50$ restocking fee but she did say "you want me to remove that screen cover for you?", i said no, that' fine. is she nuts!?
Yes, at the T-Mo store where I bought my out of contract, I asked about the return policy. Since I'm in California, I get 30 days, but have to pay a $50 restocking fee if I return it.
I think if you buy the phone w/ contract, the re-stocking fee is waived.
Bought at full price. There was a big sticker on the box that says $50 restocking fee. I'm in CA.
Yup all smartphones have a 50$ re-stocking fee. There are also re-stocking fees on mobile broadband products and feature phones.
People run businesses not charities. The $50 fee is not bad
Sent from my SGH-T989 using xda premium
Does the restocking fee apply to phones that have not been opened or used?
I could not figure out whether you are returning the phone or not.
With the restock fee, it is not worth returning it to save money by going through Amazon. Besides, Amazon says that the $199 is for a new 2 yeaar contract and that it is on backorder.
So sit back and enjoy your phone while we watch the developers crack this nut.

Phone Insurance for Nexus purchased through GOOGLE PLAY - only!

i know there are a couple of phone insurance threads floating around already but i felt like there needed to be a separate one strictly for the people that bought it through the play store...it falls under different warranty and its a different circumstance
for anyone that has/will buy insurance for this phone please list the company, rate (yearly or monthly) deductible, waiting period and if it excludes anything major that we may need (for example some policies dont cover loss only theft)
PLEASE ONLY post if you already own the insurance or have spoken to a rep directly...no speculation or assumptions...it may give people wrong information
i will start first:
i havent bought it yet but i spoke to a carrier rep that told me the nexus from the playstore is now considered "local" since google is selling it directly to the US which is why they will insure it properly
company: ensquared
rate: $58.99 1 year or $99.99 2 years
deductible: $75
waiting period: 30 days, claim can be filed on 31st day
Insurance
I purchased my policy through Worth Ave Group. They are just a reseller (broker) as the policy itself is underwritten by The Hanover Ins. Group out of Worcester, MA.
Details:
Cost: $43.25
Term: 1 year
Waiting period: 1 day (bought coverage yesterday, in effect today)
Deductible: $50
Limit: $399 (per event, not aggregate) What this means is that you could theoretically file a claim for a phone that was spilled on, have it paid for and then a few months later drop it and have it paid for again ($50 deductible each time).
A few things to note:
Does not provide coverage if you simply lose your phone, it must have been stolen and a police report must be filed, if so. Also, if the phone was stolen from your car, there must be evidence of force-able entry: i.e. taken from a car with unlocked doors or open windows = no coverage.
bigmike75 said:
I purchased my policy through Worth Ave Group. They are just a reseller (broker) as the policy itself is underwritten by The Hanover Ins. Group out of Worcester, MA.
Details:
Cost: $43.25
Term: 1 year
Waiting period: 1 day (bought coverage yesterday, in effect today)
Deductible: $50
Limit: $399 (per event, not aggregate) What this means is that you could theoretically file a claim for a phone that was spilled on, have it paid for and then a few months later drop it and have it paid for again ($50 deductible each time).
A few things to note:
Does not provide coverage if you simply lose your phone, it must have been stolen and a police report must be filed, if so. Also, if the phone was stolen from your car, there must be evidence of force-able entry: i.e. taken from a car with unlocked doors or open windows = no coverage.
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i looked into worth ave group..best price by far...2 reasons why im hesitant to go with them
1. no loss protection (as you mentioned)
2. i was reading the claims q&a and it says for damages you have to bring it to a store first to get it evaluated and it seems like if you can get it repaired they will send you a check for the amount of necessary...and if its beyond repair they will need a letter stating so from the store... all this nonsense instead of being able to simply ship a broken device to them and pay the deductible...are you aware of that?
also...did you ask you them specifically about the device? my main concern is that they say they cover it, then when the time comes they give you a comparable replacement because its an overseas (unlocked) phone
Worth Ave Ins
Yeah, I am not too concerned about the non-coverage for loss as I am pretty good about keeping my phone with me at all times. For the repair issues, I am aware of that disclosure and can live with that, especially when factoring in the cost of the insurance.
bigmike75 said:
Yeah, I am not too concerned about the non-coverage for loss as I am pretty good about keeping my phone with me at all times. For the repair issues, I am aware of that disclosure and can live with that, especially when factoring in the cost of the insurance.
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i just called them...are you aware that they don't supply you with a device...when you file a claim (and it gets approved) they mail you a check and you have to purchase a new device on your own
not a fan of that procedure
Worth Ave
I'm not too worried about that. I actually prefer getting money for the phone instead of a replacement anyways. There could be a better model/phone available at the time of making a claim which I could then buy.
jdiddy_ub said:
i just called them...are you aware that they don't supply you with a device...when you file a claim (and it gets approved) they mail you a check and you have to purchase a new device on your own
not a fan of that procedure
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I haven't decided who to go with yet. But, I do prefer this procedure. If they just send me a check for $399 instead of replacing my Galaxy Nexus, then a year down the line, I can get the best phone available for $399, which I'm betting won't be the Galaxy Nexus. Think about that!
EDIT: Bigmike beat me to it, but yea, same point - completely agree with you bigmike.
ra990 said:
I haven't decided who to go with yet. But, I do prefer this procedure. If they just send me a check for $399 instead of replacing my Galaxy Nexus, then a year down the line, I can get the best phone available for $399, which I'm betting won't be the Galaxy Nexus. Think about that!
EDIT: Bigmike beat me to it, but yea, same point - completely agree with you bigmike.
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agreed...but i feel like since they are handing out money instead of a device they are going to make you go through hell to get it...no one likes to hand over money
2ndly...i have double and triple checked ensquared...they definitely cover the international nexus...i made it a point to distinguish the verizon model and stated that i dont want a SG2 or comparable phone as a replacement because i already have that and thats why im making the switch in the first place..he told me that comparable devices are only given if the customer is rushing them to locate a device ,if its been discontinued or if its not a popular device and you bought it from a small market company or carrier...which google obviously is not...i even got the reps name and a direct line (which i called)
im going to go with them...$59 for 1 year and it covers damage, loss, theft and many other things...sweet deal with a $75 deductible...beats my $7.99/mo and $130 deductible with tmobile
I went through MDPA, it was $70 for the year. No deductible.
http://www.mobiledeviceprotection.com/
No clue on how they are to work with, giving them a try over asurion this time.
Thanks for the info. I was thinking about getting insurance for my Galaxy Nexus but wasn't sure if Google offered any. When you sign up for the insurance through Google, do you have to call up or can you sign up online? Thanks!
Since this thread comes up in a quick Google search, I figured I'd give my .02 cents while I'm in the middle of a claim with Worth Ave Group.
My phone dropped and has a cracked screen as of Sunday. I filed a claim via the website and waited 24 hours. No response. Monday: I sent an email through their website. No response. I called later and got a representative that said they received the claim. After the phone call, I got a reply to my initial claim. Tuesday: I get a 2nd response from the email I sent from their website. My first issue is not only are they not 24x7, but they also take 24-48 hours to respond. The customer service rep says we should wait 2-3 business days for a response. My previous claims with Asurion had a new device on my doorstep by the next day, so this is stark contrast in customer service.
I was instructed to get a quote from a local repair shop. Even though Worth Ave instructed me to go to a specific repair shop, they didn't seem to be aware of Worth Ave's policy. I was not able to get a written estimate nor did they send me the follow-up email they promised me. I still sent an email back to Worth Ave's claim department with the amount quoted. Most likely, I'll have to wait another 24-48 hours for a response on what I can expect next (maybe a repair of my device). If they agree to pay for the repair, reimbursement can take up to 2 weeks.
TL;DR: Don't go with Worth Ave Group if you expect to get a quick turnaround in case of an event. Time is money. Pay a little more for 24x7 service which will ship you a replacement.

Thinking of buying this phone from Wirefly.

I am with Sprint under my dads account. It is a family plan with my sister, my dad and I. Heres my question, I just want to know if I can order safely from Wirefly without any fuse, in other words, they will send me my phone without attempting to change our plan, rise our bill or anything like that. I just want to upgrade my phone to the Galaxy Nexus with the same plan intact, nothing change. The reason I am asking this is because I once tried to order a phone from Amazon (at the same price of a normal upgrade), and they wanted me to get a brand new number and plan.
Thanks for your help.
P.S. I cant believe they are selling this phone for 50 bucks. I am awed ._.
Anyone?
it is only that price with a contract. they will make you sign up for 2yr sprint contract before selling you the phone.
yup confirmed
$49.99
with a new Sprint account
look right under the price tag in small writing
Darunion said:
it is only that price with a contract. they will make you sign up for 2yr sprint contract before selling you the phone.
yup confirmed
$49.99
with a new Sprint account
look right under the price tag in small writing
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Click to collapse
Wow, I dont know how I missed that. lol
Thank you.
DO NOT buy from wirefly. There are too many problems with that company to list them all here.
latindor17 said:
I am with Sprint under my dads account. It is a family plan with my sister, my dad and I. Heres my question, I just want to know if I can order safely from Wirefly without any fuse, in other words, they will send me my phone without attempting to change our plan, rise our bill or anything like that. I just want to upgrade my phone to the Galaxy Nexus with the same plan intact, nothing change. The reason I am asking this is because I once tried to order a phone from Amazon (at the same price of a normal upgrade), and they wanted me to get a brand new number and plan.
Thanks for your help.
P.S. I cant believe they are selling this phone for 50 bucks. I am awed ._.
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Hello latindor17: Wirefly can certainly upgrade your phone without changing your plan or the amount you pay every month (provided you’re not on an old grandfathered rate plan the carrier no longer offers, in which case you may be asked to choose a current rate plan – but if that were the case, Wirefly would always contact you for approval before proceeding with your order). Darunion is correct that you will need you renew your contract for 2 years in order to be eligible for the price on the website, but you do not need to get a new number, you may keep your existing number without a problem. There are no other hidden fees or charges, as long as you maintain your account in good standing (and don’t downgrade your plan) within 6 months of your activation date. For more information on this, please see http://www.wirefly.com/about/low-phone-prices/?referringdomain=wirefly&oflag=specialoffer.
obsanity said:
DO NOT buy from wirefly. There are too many problems with that company to list them all here.
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What? I used Wirefly to get a Galaxy SIII as an upgrade on my T-Mobile account with absolutely no issues. They simply checked to see if I was eligible for an upgrade and once they verified that I was I purchased a Galaxy SIII as an upgrade for $200. They did not screw with my plan at all.
It was much cheaper than going through T-Mobile directly ($379 for the phone at the time) and they shipped the phone extremely fast. I'd use them again in a heartbeat.
** I should mention that I have since sold the Galaxy SIII and reverted back to the GNex because it just wasn't the same. But that's neither here nor there. :highfive:
Wirefly_Kim said:
Hello latindor17: Wirefly can certainly upgrade your phone without changing your plan or the amount you pay every month (provided you’re not on an old grandfathered rate plan the carrier no longer offers, in which case you may be asked to choose a current rate plan – but if that were the case, Wirefly would always contact you for approval before proceeding with your order). Darunion is correct that you will need you renew your contract for 2 years in order to be eligible for the price on the website, but you do not need to get a new number, you may keep your existing number without a problem. There are no other hidden fees or charges, as long as you maintain your account in good standing (and don’t downgrade your plan) within 6 months of your activation date. For more information on this, please see http://www.wirefly.com/about/low-phone-prices/?referringdomain=wirefly&oflag=specialoffer.
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What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
Wow. I didn't realize that when I did it. Luckily if you plan on sticking with your current contract for more than 6 months this won't effect you (like most people). But it would be quite annoying if you did need to switch carriers quicker than expected.
Good to know.
Morphling27 said:
What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
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what reason could you find to terminate without an ETF though? as far as i know death is the only exception..and sometimes that doesnt even work
the stipulation (as i understand it) is that you just have to hold your end of the bargain for 6 months (something you already agreed to with your carrier by signing a 2 year anyway)...the reason for the 6 months is because thats the contract they have with the carriers..they recruit or keep customers for carriers and pass on the commission to us (which is why they can sell the phones cheaper)
its not like they are going to kill you if you break the wirefly contract..you just end up paying retail for the phone...as long as you are certain about the phone and plan that you are purchasing i dont see a problem...if you have buyers remorse or you don't do your homework and want to cut the cord..then yeah...you're gonna pay for it..thats kinda what happens when you break any contract (cell phone or otherwise)
i have been researching this company as well...reading customer comments and their fine print..im thinking about upgrading to the Note 2 through them...$300 as opposed to $420 with tmobile ($370 AFTER mail in rebate)
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
jdiddy_ub said:
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
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I'm pretty sure no additional tax is charged on top of the listed price. I think T-Mobile charged me an upgrade fee but instantly credited it back to me on my next bill.
Morphling27 said:
What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
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Hello Morphling,
Our 181 day rule is based on a contractual agreement that we have with the carriers. We don't get compensated for a sale from the carrier until after this time frame has been met. All 3rd party dealers have a stipulation period that customers must abide by even though the terms and conditions can vary from company to company, this is an industry standard. Let me know if I can answer any questions for you.
---------- Post added at 02:22 AM ---------- Previous post was at 02:16 AM ----------
jdiddy_ub said:
what reason could you find to terminate without an ETF though? as far as i know death is the only exception..and sometimes that doesnt even work
the stipulation (as i understand it) is that you just have to hold your end of the bargain for 6 months (something you already agreed to with your carrier by signing a 2 year anyway)...the reason for the 6 months is because thats the contract they have with the carriers..they recruit or keep customers for carriers and pass on the commission to us (which is why they can sell the phones cheaper)
its not like they are going to kill you if you break the wirefly contract..you just end up paying retail for the phone...as long as you are certain about the phone and plan that you are purchasing i dont see a problem...if you have buyers remorse or you don't do your homework and want to cut the cord..then yeah...you're gonna pay for it..thats kinda what happens when you break any contract (cell phone or otherwise)
i have been researching this company as well...reading customer comments and their fine print..im thinking about upgrading to the Note 2 through them...$300 as opposed to $420 with tmobile ($370 AFTER mail in rebate)
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
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Hello jdiddy_ub,
The carrier will charge you an upgrade fee but this is only paid once on the first billing cycle following the upgrade. The taxes for the service is assessed by the carrier and varies depending on where you live. If you are keeping the same rate plan then your taxes should not be any different then what you are currently paying now. Let me know if I can answer any further questions.
Wirefly_Kim said:
Hello Morphling,
Our 181 day rule is based on a contractual agreement that we have with the carriers. We don't get compensated for a sale from the carrier until after this time frame has been met. All 3rd party dealers have a stipulation period that customers must abide by even though the terms and conditions can vary from company to company, this is an industry standard. Let me know if I can answer any questions for you.
---------- Post added at 02:22 AM ---------- Previous post was at 02:16 AM ----------
Hello jdiddy_ub,
The carrier will charge you an upgrade fee but this is only paid once on the first billing cycle following the upgrade. The taxes for the service is assessed by the carrier and varies depending on where you live. If you are keeping the same rate plan then your taxes should not be any different then what you are currently paying now. Let me know if I can answer any further questions.
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I'm not asking about the tax for service.. i am asking about tax from the cost of the phone
Sent from my Galaxy Nexus using Tapatalk 2
Buy it from costco wireless. $39.99 upgrade. No extra etf and they refund the $36 upgrafe fee. 90 day exchange. Dont even think you have to be a member.

[Q] buying note 2, what is the cheapest/best warranty option?

Hey guys, so my HTC G2 just pooped out on me, and after looking at many phones, the Note 2 seems to be one of the best I've ever seen.
I'd like to buy one, but not sure what the best way to do it is. I have Tmobile 30$/month unlimited 4g prepaid plan, and I don't want to change it, thus need to buy the Note 2 directly, no plans to drop the price.
I'm also cursed with the inability to own a decent phone. I've owned 4 smartphones and they've all been crap to me. Constant problems, constantly sending in for warranty replacement, or completely dying on me for whatever reason. I need a decent warranty if this happens with the Note 2.
Now I've bought phones in the past via craigslist, but I've recently learned that people can screw you over by reporting the phone stolen right after you buy it and making it an expensive paperweight of sorts. Plus if it is used, you never know what the previous owner did to it. Money is not too crucial to me, but the cheaper the better.
So the question is, what are my options for either paying the least amount and/or getting a decent warranty?
Should I buy it directly brand new from T-mobile store? Anyone know how long the warranty will last if bought brand new? Is there a manufacture's warranty I could depend on even if I didn't buy it brand new? What about Walmart or Best buy or other store?
I've heard you can avoid the craigslist scamming by bringing the phone to Tmobile and having them switch the owner based on the IMEI number or something, anyone know about that?
Also, I've read some people are unable to use the full network bandwidths due to something with the Note 2. With my prepaid plan, will this be an issue or can I just stick my SIM card in and it will work just fine? I'm not very familiar with how the networks operates and all the technical jargon...
Again, I'm a pretty big newbie, so if you can help me understand this stuff, I'd appreciate it. Thanks!
squaretrade $99.00 dollars for the plan $99.00 deductible http://www.squaretrade.com/samsung-galaxy-warranty ......, T mobiles warranty isn't bad either, as long as it isn't water damage or a broken screen. I've gotten my phone replaced so many times by customer care without paying a cent
deeznutz1977 said:
squaretrade $99.00 dollars for the plan $99.00 deductible http://www.squaretrade.com/samsung-galaxy-warranty ......, T mobiles warranty isn't bad either, as long as it isn't water damage or a broken screen. I've gotten my phone replaced so many times by customer care without paying a cent
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Do they need a receipt for that? I bought a phone through ebay so I'm assuming that wouldn't work?
I would rather buy a new Nexus 4 than take my chances with a used Note2 from Craigslist or eBay.
If you buy the Note2 new, Samsung will extend the 1 year warranty to 2 years after registering on their site. I'm not sure if they still have that promo going on right now. If you also buy it new with a credit card, you card company may include a warranty extension. AMEX and Discover do it, but I'm not 100% what their terms are.
Amazon also sells the 2 year Squaretrade warranty, in case you have Amazon credit.
http://www.amazon.com/2-Year-Smartphone-Accident-Protection-Above/dp/B0041OXLPW
Few things about Squaretrade smartphone warranties:
There are 30-40% coupons all over the internet (google it). You can also join their emailing list to recieve these coupons.
Excludes eBay purchases. Click on "iPhones & Smartphones" at the bottom of this page: http://www.squaretrade.com/our-coverage
Does not cover lost or stolen phones. I suppose you can get around that by buying a non-operational phone and submit it as the original.
Squaretrade warranty must be purchased within 30 days of buying the phone. You can try getting the warranty after 30 days, but you run the risk of Squaretrade not honoring it if you ever need to file a claim.
HKSpeed said:
I would rather buy a new Nexus 4 than take my chances with a used Note2 from Craigslist or eBay.
If you buy the Note2 new, Samsung will extend the 1 year warranty to 2 years after registering on their site. I'm not sure if they still have that promo going on right now. If you also buy it new with a credit card, you card company may include a warranty extension. AMEX and Discover do it, but I'm not 100% what their terms are.
Amazon also sells the 2 year Squaretrade warranty, in case you have Amazon credit.
http://www.amazon.com/2-Year-Smartphone-Accident-Protection-Above/dp/B0041OXLPW
Few things about Squaretrade smartphone warranties:
There are 30-40% coupons all over the internet (google it). You can also join their emailing list to recieve these coupons.
Excludes eBay purchases. Click on "iPhones & Smartphones" at the bottom of this page: http://www.squaretrade.com/our-coverage
Does not cover lost or stolen phones. I suppose you can get around that by buying a non-operational phone and submit it as the original.
Squaretrade warranty must be purchased within 30 days of buying the phone. You can try getting the warranty after 30 days, but you run the risk of Squaretrade not honoring it if you ever need to file a claim.
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Go to T-Mobile. Buy the phone. No contract. They finance the phone. No interest.
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RonnieRuff said:
Go to T-Mobile. Buy the phone. No contract. They finance the phone. No interest.
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Here's the fine print:
Qualifying rate plan required.SRP $679.99. 0% APR On Approved Credit for well-qualified buyer.
Availability and amount of EIP financing subject to credit approval. Down payment & unfinanced portion required at purchase. Balance paid in monthly installments. Must remain on qualifying plan in good standing for duration of EIP agreement. Taxes and late/non-payment fees may apply. Participating locations; not available in Wash., D.C. Example(s) shown reflects the down payment & monthly payments of our most creditworthy customers; amounts for others will vary.
Looks like a contract to me.
Wilford Brimley said:
I have Tmobile 30$/month unlimited 4g prepaid plan, and I don't want to change it, thus need to buy the Note 2 directly, no plans to drop the price.
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Unfortunately RonnieRuff's suggestion won't work with pre-paid plans.
HKSpeed said:
Here's the fine print:
Qualifying rate plan required.SRP $679.99. 0% APR On Approved Credit for well-qualified buyer.
Availability and amount of EIP financing subject to credit approval. Down payment & unfinanced portion required at purchase. Balance paid in monthly installments. Must remain on qualifying plan in good standing for duration of EIP agreement. Taxes and late/non-payment fees may apply. Participating locations; not available in Wash., D.C. Example(s) shown reflects the down payment & monthly payments of our most creditworthy customers; amounts for others will vary.
Looks like a contract to me.
Unfortunately RonnieRuff's suggestion won't work with pre-paid plans.
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No... Did you expect to get the phone free after a month LOL? Whenever you pay off the phone you can cancel, you cannot cancel and keep the phone without paying for it but you can cancel at any time, just they are not going to lend you 679 bucks no interest because you look like a nice person.
Too funny!
The old way was you paid let's say 199.00 bucks, if you canceled early you still had an early term fee = to the price of the phone and the monthly rate was higher.
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RonnieRuff said:
No... Did you expect to get the phone free after a month LOL? Whenever you pay off the phone you can cancel, you cannot cancel and keep the phone without paying for it but you can cancel at any time, just they are not going to lend you 679 bucks no interest because you look like a nice person.
Too funny!
The old way was you paid let's say 199.00 bucks, if you canceled early you still had an early term fee = to the price of the phone and the monthly rate was higher.
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i agree.
that's a much more informative and useful post than your previous over simplified response. :laugh:

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