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hello everybody.
i am experiencing this weird situation in which i neither can connect to app store nor can add a google account on my device. i can open gmail in browser though. i have samsung google nexus .. please help me out.
And what have you done to your phone? Likely it's not stock? If it is, you need to try a factory reset.
What happens when you try to add an account?
abdulmunem said:
hello everybody.
i am experiencing this weird situation in which i neither can connect to app store nor can add a google account on my device. i can open gmail in browser though. i have samsung google nexus .. please help me out.
Click to expand...
Click to collapse
Seems to me you've flashed a custom ROM but didn't flash a gapps package, or something went screwy when flashing gapps. Make sure you have the correct version of gapps which is compatible with your ROM, and try re-flashing Gapps.zip
@ martonikajr ... well i don't remember what went wrong ... gmail and google play were working fine since last saturday ... whenever i try to add an account it get stuck in that screen which says "this take few mintues" [the verification process screen]
@-Psycho- how can i flash a gapps package??? there is another thing that might help you understanding the problem and eventually helping me ... everytime there is a system update [to jelly bean] on restarting there is some "clockmod recovery" error [failed to extract] error ... that's why after almost 3 to 4 days my system is ready to update again ..
abdulmunem said:
@ martonikajr ... well i don't remember what went wrong ... gmail and google play were working fine since last saturday ... whenever i try to add an account it get stuck in that screen which says "this take few mintues" [the verification process screen]
@-Psycho- how can i flash a gapps package??? there is another thing that might help you understanding the problem and eventually helping me ... everytime there is a system update [to jelly bean] on restarting there is some "clockmod recovery" error [failed to extract] error ... that's why after almost 3 to 4 days my system is ready to update again ..
Click to expand...
Click to collapse
Please provide a bit more information, such as what have you done with your phone...
What ROM are you running? Stock?
If you have clockworkmod recovery installed (and it seems you do) instead of stock recovery, you can't get an OTA update by pressing 'system update'. You need to be completly on stock for it to work. Did the problems start after trying to update?
let me add details of my device:
Model number: Galaxy Nexus
Android Version: 4.1
baseband version: I9250XXLF1
Kernel Version: 3.0.31 -ge8de0e2 [email protected]) #1 SMP PREEMPT tue jan 19 11:26:52 PDT 2012
Build number: JRN84D (this is probably ROM)
abdulmunem said:
let me add details of my device:
Model number: Galaxy Nexus
Android Version: 4.1
baseband version: I9250XXLF1
Kernel Version: 3.0.31 -ge8de0e2 [email protected]) #1 SMP PREEMPT tue jan 19 11:26:52 PDT 2012
Build number: JRN84D (this is probably ROM)
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Click to collapse
Did you root your phone, install a custom recovery, anything? Or is this exactly how you got your phone?
hey
-Psycho- said:
Did you root your phone, install a custom recovery, anything? Or is this exactly how you got your phone?
Click to expand...
Click to collapse
i got like this ... have not done anything yet ...
abdulmunem said:
i get like this ... have not done anything yet ...
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Click to collapse
Is YouTube still blocked in Pakistan?
I've heard that people have trouble contacting other Google services because of this.
The government blocked the IP instead of the service which will affect other Google services which share the IP address.
Swype'ed on my CM10 Galaxy Nexus
Herman76 said:
Is YouTube still blocked in Pakistan?
I've heard that people have trouble contacting other Google services because of this.
The government blocked the IP instead of the service which will affect other Google services which share the IP address.
Swype'ed on my CM10 Galaxy Nexus
Click to expand...
Click to collapse
Sounds like that may be the issue, and if you take care of this, it should probably fix your problem. Try out this link and follow the guide here:
http://forum.xda-developers.com/showthread.php?t=1903105
If that doesn't work, let me know and we'll try something else out to fix the problem.
-Psycho- said:
Sounds like that may be the issue, and if you take care of this, it should probably fix your problem. Try out this link and follow the guide here:
http://forum.xda-developers.com/showthread.php?t=1903105
If that doesn't work, let me know and we'll try something else out to fix the problem.
Click to expand...
Click to collapse
Thanks Brother for guidence .. yea youtube is still blocked in pakistan.... guess what .. just got system update and after device restrated itself, all things are working fine again .. including gmail ... once thing i must ask again that what does "clockmod recovery" means? on every update it failed to do so ...
abdulmunem said:
Thanks Brother for guidence .. yea youtube is still blocked in pakistan.... guess what .. just got system update and after device restrated itself, all things are working fine again .. including gmail ... once thing i must ask again that what does "clockmod recovery" means? on every update it failed to do so ...
Click to expand...
Click to collapse
Clockworkmod (or for short CWM) recovery is a custom recover, and not the stock recovery that comes with the phone. In order to get into recovery mode, when the phone is off, press and hold down the buttons volume up+volume down+power button, and you will now be in what is called the bootloader, which will have information on your device, whether it's unlocked and such. The touchscreen doesn't work in this mode, use the volume buttons to move between options and the power button to select. If you scroll to recovery mode and select it, your phone will go into recovery mode - if your phone then shows you a upside down android with his stomach open and a red exclamation mark, don't worry - it just means that you have the normal, stock recovery. Take out the battery to turn off the device.
If your phone shows you a list of options (again, you can't use the touchscreen) such as reboot now, install zip from sdcard, etc., and you see it says 'Clockworkmod Recovery' at the top of the screen, you have a custom recovery, meaning you can flash custom Roms, make backups, and many more.
I highly recommend you head over to efrant's 101 guide & faq, he makes everything abundantly clear over there -
http://forum.xda-developers.com/showthread.php?t=1812959
And, in general - use the search option at the top right corner of every page in the forum. Its really much faster, and you would've easily found out what clockworkmod recovery is doing that.
-Psycho- said:
Clockworkmod (or for short CWM) recovery is a custom recover, and not the stock recovery that comes with the phone. In order to get into recovery mode, when the phone is off, press and hold down the buttons volume up+volume down+power button, and you will now be in what is called the bootloader, which will have information on your device, whether it's unlocked and such. The touchscreen doesn't work in this mode, use the volume buttons to move between options and the power button to select. If you scroll to recovery mode and select it, your phone will go into recovery mode - if your phone then shows you a upside down android with his stomach open and a red exclamation mark, don't worry - it just means that you have the normal, stock recovery. Take out the battery to turn off the device.
If your phone shows you a list of options (again, you can't use the touchscreen) such as reboot now, install zip from sdcard, etc., and you see it says 'Clockworkmod Recovery' at the top of the screen, you have a custom recovery, meaning you can flash custom Roms, make backups, and many more.
I highly recommend you head over to efrant's 101 guide & faq, he makes everything abundantly clear over there -
http://forum.xda-developers.com/showthread.php?t=1812959
And, in general - use the search option at the top right corner of every page in the forum. Its really much faster, and you would've easily found out what clockworkmod recovery is doing that.
Click to expand...
Click to collapse
THANK YOU VERY VERY MUCH BROTHER ... i owe you one now
Long story short, with above average ROM knowledge, and two previous successful flashes under my belt, I flashed Slimbean JB 4.2.1 Beta1 for my Sprint GS3 SPH-L710, and all was quite fine until I messed with menu/security/SIM PIN. Though I thought I was setting it for extra phone security, I actually implemented an unknownst-to-me feature that upon the following reboot, the phone requested a PUK code for a now-locked SIM card (my phone doesn't have a SIM card by the way).
After a long CS call to Sprint, including International Sprint, I was told to go to a local store. The short part of this story is that no one has been able to help. You see, since I DON'T have a SIM card, I have no ID to provide to Int Sprint for them to find a PUK code for me to enter. Although, I've had many troubles in doing so, I have since been able to reset the phone to stock factory settings; HOWEVER, this has NOT removed the PUK code screen, which prevents me from using the phone at all.
I am out of ideas of things to change, alter or fix to get rid of this issue. I have tried CWM and TWRP solutions with no success. In a sense, although I can do anything with the phone - recovery, download, flashing - except actually use the OS, I would consider this phone as useless as if it were bricked at this point. Any ideas from out there would be appreciated. Thanks.
Have you tried Odin
Sent from my SPH-L710 using xda premium
I would try flashing an odin stock tar, then re-rooting.
Nothing in recovery, such as a full wipe, factory and system reset fixed the problem?
This is good info to know. Please let us know of a solution if you find one - good luck!
Have you tried Odin
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Click to collapse
I can use and have used Odin - no problem. I have full access to the device, just none to the OS.
I would try flashing an odin stock tar, then re-rooting.
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Click to collapse
I have successfully returned boot, system and recovery to stock, but this has not resolved the overriding issue. I don't believe I have tried to re-root since doing so. Perhaps that is worth a try.
EDIT: rerooting after Odin stock flash did not help the issue.
Nothing in recovery, such as a full wipe, factory and system reset fixed the problem?
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Click to collapse
I am afraid none of these tasks worked. This issue must reside somewhere recovery can't get to, and only the OS can. The software is likely built so that a regularly performed task can't override a security issue - even if it is a false issue.
GRazor71 said:
I can use and have used Odin - no problem. I have full access to the device, just none to the OS.
I have successfully returned boot, system and recovery to stock, but this has not resolved the overriding issue. I don't believe I have tried to re-root since doing so. Perhaps that is worth a try.
EDIT: rerooting after Odin stock flash did not help the issue.
I am afraid none of these tasks worked. This issue must reside somewhere recovery can't get to, and only the OS can. The software is likely built so that a regularly performed task can't override a security issue - even if it is a false issue.
Click to expand...
Click to collapse
Have you tried wiping internal storage through twrp? I saw a solution for wiping encryption by wiping internal storage through twrp,
Mcluvin
Sent from my SCH-I800 using Tapatalk 2
Have you tried wiping internal storage through twrp?
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Click to collapse
Tried it last night. Though promising, this too failed.
GRazor71 said:
Tried it last night. Though promising, this too failed.
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Click to collapse
Do you have insurance on your phone?
Sent from my SCH-I800 using Tapatalk 2
Do you have insurance on your phone?
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Click to collapse
Nope.
This happened on my nexus and I had to get a new phone because your phone is basically locked at that point and I did try random codes and one of them worked but my lte didn't work after that neither did MMS so I just kept calling sprint non stop for a replacement and they finally gave in and gave me an exchange for free
Sent from my SPH-L710
jazz995756 said:
This happened on my nexus and I had to get a new phone because your phone is basically locked at that point and I did try random codes and one of them forked but my lte didn't work after that neither did MMS so I just kept calling sprint non stop for a replacement and they finally gave in and gave me an exchange for free
Click to expand...
Click to collapse
Did you have to contact International Sprint CS or just regular? How long exactly did you badger them? Had you flashed the phone, increasing your Binary count? If so, did Sprint not hit you with a bill after replacement? Just curious, as I have really upped my count due to recovery flashes to try to fix the phone. I think I can still get a Samsung E-ticket through Sprint store for about $37.00. But again, I am concerned about the flash count, and being unable to reset it. Perhaps I should do what I can to really brick it once and for all before I turn it over.
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
ChaseBroyles said:
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
Click to expand...
Click to collapse
Awesome! Thanks, will give it a go.
ChaseBroyles said:
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
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Click to collapse
I don't think this will work seeing as he's already flashed an odin stock tar which brought the phone back to stock everything. :/
mstrmscn said:
I don't think this will work seeing as he's already flashed an odin stock tar which brought the phone back to stock everything. :/
Click to expand...
Click to collapse
He wanted to reset the flash counter and go to pure stock so he could take it to the Sprint store.
He wanted to reset the flash counter and go to pure stock so he could take it to the Sprint store.
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Click to collapse
Correct, and it worked like a charm. Thanks again!!!!!
Handsfree Activation?
I don't think Sprint even implements that rule anymore so he should definitely be fine. Have you tried handsfree activation ------>
http://forum.xda-developers.com/showthread.php?t=1670131
Maybe give that a whirl. I believe you must be on stock tw for this to work effectively which it sounds like you should now be on.
On second thought, your phone may not even allow you get as far as being able to dial the activation number, but just thought I'd throw it out there.
RS7JR said:
I don't think Sprint even implements that rule anymore so he should definitely be fine. Have you tried handsfree activation ------>
http://forum.xda-developers.com/showthread.php?t=1670131
Maybe give that a whirl. I believe you must be on stock tw for this to work effectively which it sounds like you should now be on.
On second thought, your phone may not even allow you get as far as being able to dial the activation number, but just thought I'd throw it out there.
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Click to collapse
Yeah, I don't have any access to the phone OS whatsoever. Sprint tech has it now; doing some kind of process which includes a 40-minute file extraction and a 30+minute flash. Perhaps that will finally reset everything. If not, Sprint has already said it will then replace the phone.
Received a new GS3 today and I'm back in the game. Thank you to everyone who tried to assist me. In the end, no one on any forum, not Sprint, and not even Samsung could correct the original phone problem. The moral - be very cognizant and careful when flashing any CMDA variant of a native GSM ROM, as there could be settings within them regarding the SIM cards that GSM's do have, but CMDA's do not, or perhaps other harmful settings if messed with or changed. This warning is really nothing new to anyone flashing custom ROM's; it's simply another hard-learned lesson by one person whose adding more truth to the usefulness of such warnings.
I removed The AT&T Updater service months ago and now, well - I need it back but I didn't back it up .. Does anyone happen to have the APK handy????
Thanks!
** EDIT ** Turns out that's not my issue, or maybe not - I cant get the OTA update to 4.3 - and the updater service isn't running - So I assumed that was my issue .... Anyone have an idea what to do? If I click the software update it does nothing, just sits there...
PensFan66 said:
I removed The AT&T Updater service months ago and now, well - I need it back but I didn't back it up .. Does anyone happen to have the APK handy????
Thanks!
** EDIT ** Turns out that's not my issue, or maybe not - I cant get the OTA update to 4.3 - and the updater service isn't running - So I assumed that was my issue .... Anyone have an idea what to do? If I click the software update it does nothing, just sits there...
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Click to collapse
For now I wouldn't worry about the 4.3 update as it is super buggy and battery draining. AT&T has yet to issue the 4.3 update to consumers after pulling it due to an outcry from customers about how bad it was. Until they issue the update again (who knows when that'll be knowing AT&T) then just stick to 4.1.1 or 4.1.2 if you're using Touchwiz. Just my advice.
n_alvarez2007 said:
For now I wouldn't worry about the 4.3 update as it is super buggy and battery draining. AT&T has yet to issue the 4.3 update to consumers after pulling it due to an outcry from customers about how bad it was. Until they issue the update again (who knows when that'll be knowing AT&T) then just stick to 4.1.1 or 4.1.2 if you're using Touchwiz. Just my advice.
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Click to collapse
Thanks - Always appreciate the input from other members - Odd thing is, my wifes phone updated via the OTA about 2 hours ago - So it would appear that AT&T has it in the update servers still ....
I would like to know why mine just sits there when you select Software Update - doesn't even think, just does nothing ....
PensFan66 said:
Thanks - Always appreciate the input from other members - Odd thing is, my wifes phone updated via the OTA about 2 hours ago - So it would appear that AT&T has it in the update servers still ....
I would like to know why mine just sits there when you select Software Update - doesn't even think, just does nothing ....
Click to expand...
Click to collapse
Oh that's odd, I thought they pulled the update entirely.
As far as why yours just sits there I've had the same problem in the past. I've been told it usually has something to do with your Google account being synced to the device (Sounds completely contradictory to what it SHOULD be, I know) but that's the only thing I've heard regarding this particular issue.
This was the process I was told to perform to fix this:
1. Factory reset (I know, bummer)
2. During the setup process, do NOT enter your Google account information - skip this step instead.
3. When the phone finishes the setup process, go to Settings >> Software Update and see if your phone picks up the update.
This worked for me several times so try that and if it doesn't work then I'm sure another member can lead you in the right direction.
n_alvarez2007 said:
Oh that's odd, I thought they pulled the update entirely.
As far as why yours just sits there I've had the same problem in the past. I've been told it usually has something to do with your Google account being synced to the device (Sounds completely contradictory to what it SHOULD be, I know) but that's the only thing I've heard regarding this particular issue.
This was the process I was told to perform to fix this:
1. Factory reset (I know, bummer)
2. During the setup process, do NOT enter your Google account information - skip this step instead.
3. When the phone finishes the setup process, go to Settings >> Software Update and see if your phone picks up the update.
This worked for me several times so try that and if it doesn't work then I'm sure another member can lead you in the right direction.
Click to expand...
Click to collapse
Excellent - Im going to see how her phone works .... (And I hope there are no issues, or she will let me know .....) - Thanks again for the suggestions, Ill try your fix if nothing else comes up (and I decide to take on the 4.3 update)
I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
jidainight said:
I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
Click to expand...
Click to collapse
My stock rom I made doesn't have that problem, my wife records my kidz all the time, no issues... try wiping if you left your data, I always wipe all data before upgrading to any rom...
check my signature or in the Tmobile development thread.. completely stock...
jidainight said:
I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
Click to expand...
Click to collapse
Same issue, searching for it since many days, I hope its not a hardware issue.
I tried custom roms as well as stock roms, but nothing worked. Pls help.
chetancc said:
Same issue, searching for it since many days, I hope its not a hardware issue.
I tried custom roms as well as stock roms, but nothing worked. Pls help.
Click to expand...
Click to collapse
I have the same issue. Wiped the entire phone including internal sdcard, went back to stock firmware but nothing worked. Taking pictures works but as soon as press the record button it freezes and a few seconds later the phone will reboot.
Just to let you guy know what I am sure is going on, this video recording damage has been caused by none other than aosp! if you all have previously installed liquid smooth like I did in 3 separate devices
1.tmo s4
And 2 note 3's (one is tmo and one is sprint) I think it is any asop although each person having this damage to their device should answer if they previously installed aosp and specifically liquid smooth.
I was going to assume this damage was only going to happen on tmo note 3, so I tested it on 2 other phones and sure enough they must be forced to remain running asop (the s4 has candy 5) the sprint note 3 currently has the ever so bugging liquid smooth. I also have tried every clean Odin delete everything known to us layman's on the planet and now I am looking for a NV restore. I already tried so sort of a NV item restore Using the dialer *#9090# then pressing Q and then pressing 0000 then option 2,1,2,3 then all with no change. I read somewhere in the xda's grapevine lol about a flash able zip called "Brick_Loop_FIX_afterRestoringBackup" that starts an built in feature that restores or rebuilds the modem then upon boot restores the NV items. I am assuming they are the same thing. Although, with no thought it will fix anything I will flash the zip tomorrow and let you know. I got a couple things to back up incase whatever may happen capin, unless one of you guys try it first, let me know
Haven't heard from the grapevine what protocol, ims or a static rebuild even does except if your imei is all zeros and your don't have any network or stuck in a boot loop after a nandroiid restore I erpose this will fix those couple thing I have read. Although I assume the dialer hidden menu NV rebuild does not really NV rebuild all like it says it does or the all its referring to is really just the first 2 options that are just a couple basic stuffs or it would have fixed my aosp camera damage. Well never listen to anyone who says aosp is all the rave and how you should try it out lol its blackmail to get you to stay on a bugged out ROM forever! LOL
jidainight said:
I installed the official T-Mobile 5.0.1 update N900TUVUFOB6 via Samsung Kies and rooted via Chainfire. I can take pictures okay but when I try to record videos through the stock Camera app, it freezes then reboots the phone, which happens every time! I've tried to install other camera apps from the Play Store but none of them work for video recording. I suspect it's an api issue. Has anyone run into this or know what the problem is? I've even wiped cache and did a factory reset through Recovery but still the same problem. I really need to be able to record videos on my phone, so if anyone has a solution I would be so grateful!
Click to expand...
Click to collapse
I had this same exact problem and i fixed it finally after hours of research and trial and error. I noticed that my baseband and bootloader was Nb4 even tho i had flashed lollipop, so i ended up flashing stock lollipop using odin from http://forum.xda-developers.com/note-3-tmobile/general/5-0-n900tuvufob6-extracted-stock-t3047672 then after flashing i downloaded the lollipop bootloader and used odin 3.09 to flash that bootloader in BL, and the modem in ap, video camera works now and youtube has been fixed also.
How does one find the bootloader version? I checked and noticed the baseband is in fact Nb4, although looking for the bootloader version I just seen the build is Ob6.
revized said:
How does one find the bootloader version? I checked and noticed the baseband is in fact Nb4, although looking for the bootloader version I just seen the build is Ob6.
Click to expand...
Click to collapse
Try https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en
it tells everything including bootloader version
OK thank you, I will check it out. what does the baseband and bootloader need to be? I mean what does yours read so I know what files to search for and load using version 3.09?
BL and AP, what do they need to show exactly?
Thanks a lot for the help, if this fixes the video recorder I will post many places that you fixed the problem and link back to this thread. =)
After looking at my current setup it does make sense according to what you are saying if the current firmware is 0b4
And both the baseband and bootloader are Nb4.
Should they all 3 be ob4?
- never mind my son said I am sweating over nothing, just to make sure they are all ob4. If this works I am going to be able to use my camera again! Thanks again!
revized said:
OK thank you, I will check it out. what does the baseband and bootloader need to be? I mean what does yours read so I know what files to search for and load using version 3.09?
BL and AP, what do they need to show exactly?
Thanks a lot for the help, if this fixes the video recorder I will post many places that you fixed the problem and link back to this thread. =)
After looking at my current setup it does make sense according to what you are saying if the current firmware is 0b4
And both the baseband and bootloader are Nb4.
Should they all 3 be ob4?
- never mind my son said I am sweating over nothing, just to make sure they are all ob4. If this works I am going to be able to use my camera again! Thanks again!
Click to expand...
Click to collapse
yeah cool let me know please if it helps!! this was the main reason i had flashed back to kitkat so many times.
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
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Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
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Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
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Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart