Hi All,
I just got my HTC One a few days ago, and while I'm definitely loving it, there is one oddity that I seem to be unable to resolve. It's a rather odd issue, but basically here's what happens:
1. Person A (whom I've added to my People list) calls me. Her name shows up as it should on the screen both while the phone is ringing and also during the call.
2. However, while on the call, if I pull down my notification dropdown, the indicator in the dropdown shows that the phone call is with a different person altogether (her mom).
Being that the notification dropdown is displaying the name in a [LAST NAME, FIRST NAME] format, and also that it is displaying in all caps, it seems it is automatically pulling this data from somewhere other than what I've entered. Her mom is the accountholder on her family's cell phone plan, so this potentially makes sense. I initially thought it might be because of the "Caller Name ID" app that came pre-installed on the phone. However, I've already cleared the data for that app, and also Disabled it, and the problem persists. I like to only have my locally-stored contacts on my phone, so my People app only contains contact information stored on my phone, and not from Google, Facebook, etc.
Does anyone know where it is pulling this odd contact information from, and how I might disable it? Thanks in advance!
Related
Have only had my Xda11s for a week and am very pleased with it except for voicemail notification.
I like to get straight back to customers who leave voicemails, but unlike my old Nokia phone which used to leave both a text message AND phone me back several times, my Xda11s has only been leaving text messages which if I am driving, I do not always notice.
I have been into the 901 options and selected "Voice notification" now I get nothing back at all to tell me somebody has left a message (tried it by leaving a message myself).
Any one have any bright ideas why this is or how I can get both a text message and a phone call back from 901 please?
Sorry to answer myself, but having left a second messgae to myself, voicemail did phone back so perhaps it takes 5 or 10 minutes to activate itself.
No text message though, so I presume you can only have one or the other with O2 on Xda's?
Does anybody know if you can have both?
I'm no expert as I don't use voice-mail, but such features are network dependant. In other words, it's the network (O2 or whoever) that calls you back or sends a text, not the phone. The phone merely allows you to change the settings without calling your network provider. If it isn't allowing you to set it up as you wish, you have two options.
One, read your network guide where there will be a list of commands you can use via your phone to change settings (often in the form *# Number number #) or
Two, phone your network provider and ask someone to set up your account to do this for you.
Hi folks,
I have found it from time to time too easy to dial a contact resulting in an accidental dial to someone. This is usually due to the fact that I thought I was selecting a contact when tapping on it rather than immediately dialling the number. Perhaps I am too new to the TP2 and Windows Mobile phoning, but it seems to me that it would be useful to have a popup yes/no window to confirm that you want to dial out.
It is a bit like the delete in the email section which deletes without confirmation. I accidentally selected a few emails and then accidentally tapped delete and then saw half my email disappear.. No big deal. But no confirmation box or undo facility that I could see.
Perhaps there is a way of altering the behaviour for the above...???
Any thoughts appreciated....
Sam
Same here. On the missed calls screen I always tap a contact to go to their contact card, but instead I obviously call them immediately.
For me it is just the change from going from Symbian to WM...
I'll get used to it eventually
I think that an extra "Are you sure you wanted to do what you did?" screen would get REALLY irritating very quickly
stunno said:
I think that an extra "Are you sure you wanted to do what you did?" screen would get REALLY irritating very quickly
Click to expand...
Click to collapse
True.
However the number of times I have accidental touched a contact name (even during call) does make you wonder...
I ended up installing Pocket Shield to prevent it and handle the much to sensitive power button.
rbroudo said:
True.
However the number of times I have accidental touched a contact name (even during call) does make you wonder...
I ended up installing Pocket Shield to prevent it and handle the much to sensitive power button.
Click to expand...
Click to collapse
So you have PocketShield really running correctly?
I tried, but it's a weird program - installation is correct, changing parameters etc. is no problem, but when it should cick in it gives me errors.
Hi,
The PocketShield Program is an interesting program and potentially solves issues that I have not come across yet probably cos I am new to WM6.1. However I can see the touch screen being a problem, so good find.
HOWEVER.... I do not think this solves my underlying question and that is that once you tap on the contact be it accidental or not it will dial and I think it would be good to have the option of having a "confirm" screen. This is also true with "delete" for the email inbox. I have yet again accidentally deleted an email and even could not get it out of the "Deleted" folder.
Sam
Same problem for me.
I found that the contact sorted top on TouchFlo favourites page would get dialled accidentally. I solved this by setting the default number for a contact to be a dummy invalid number. So now at least no call is made when the contact is dialled by accident. This approach may work elsewhere. Not ideal but...
when i go to my call history, 95% of my calls, made or received, come up as unknown! it is pissing me off. all the numbers that are showing up as unkown are number that are stored in my contacts. when the call is made or received the name and picture show up. but a couple of days later it is switched and is shown as a unknown caller! i heard it may have something to do with active sync,, but iam not sure of that. on all my other wm devices this has never happened.
please give me some feed back
anybody else notice this?
sorry, don't have an answer but same problem here.
i second the pissing of the offness.
my unknowns seem to be happening for no reason at all as well.
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
It's none of those things for me. It just says unkown during the call. If I click View Contact, it'll go to the correct contact in the address book.
Farsquidge said:
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
Click to expand...
Click to collapse
Its None of those for me as well. I just noticed this and yes the contacts are stored in my phone correctly. Hope someone comes up with a solution soon. The call history feature is effectively useless this way... except of course, you have a super brain and can remember all your numbers!
iam the original poster of this problem and also for me these aren't the problems, i try it out and still the same thing, contacts are stored, but still shown unknown number in the call history, that is located in the home tab of touch flo
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
I also checked dupes and other things.
It can't figure out the pattern.
I called someone today who's phone number I know is in another contact record but it showed the correct call.
Then sometimes I get the "unknown".
e_dogg said:
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
Click to expand...
Click to collapse
This is exactly what I see on my tilt2 as well. I can see who is calling, I answer, and then when I pull the phone away from my ear to hit the end call button it says "unknown caller". The caller information DOES show up in my call history, so the only time I am seeing this problem is during the call.
Hi,
since I upgraded my TP2 ROM with the WinMo6.5 from HTC I encountered two issues which really make me regret this from time to time:
On incoming calls very often the caller name is not displayed even if the phone number is known in my address book. Also in call history i just see numbers, not names. This worked perfectly in 6.0.
When I receive a call, i press "take call" but the phone simply wont take it. Instead it silences the ringtone but there is no chance I take the call.
I searched the forum but couldn't find anything that would help. There was some registry entry about setting the size of phone numbers which should fix problem one, but the issue here is, that German phone numbers don't have any fixed size, so the suggested fix is not working. Also I'd wonder why I have to set something up when just the same thing worked perfectly in 6.0. As for the more annoying "can't take call" thingy, i am absolutely clueless. Has anyone of you encountered these issues before and if so, were you able to fix them?
I can't find the link readily but I thought I remember reading that adding (or removing) the "+" in front of phone numbers in your contacts helped the first issue.
Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...
www.google.com/contacts
Do you have more specific of a suggestion than simply giving me the site which I have already been to a couple times? The Google contacts interface doesn't seem to support "default numbers" and there is no way I could find to set a default number via the web interface. I believe the default number is an "on phone" setting. Thus, I am confused why it works on some contacts and not all.
Update: I noticed this same contact also won't upload changes to phone numbers, addresses, etc made on the phone for some reason, so this could be more of a Google sync problem. Again, it's only this one contact.
If I make changes to other contacts, they are reflected on Google's servers correctly. If I make a change to the phone number of this specific contact, after a few minutes, it goes back to what it previously was. It seems it's always pulling down from Google's servers and replacing the changes I made on my phone. It's like somehow only this contact was set to only pull down information, not upload it also. I also could not find any settings for changing the location of the "master" when there are changes or conflicts or anything like that on Google's website.
Anyone else have any suggestions? Thanks in advance.
Bump to the top, still have this issue.
Not much help here, as I'd love to know how to do this at a higher 'Google' level than just on my phone too. Are you syncing contacts with any other applications? For example, Facebook?
No, it's a stock Galaxy S4. Although you bring up another question I have had. When I have my contacts on Facebook synced "only with existing contacts", friends on Facebook still show up when I try to dial by name even though they do NOT show up in my address book. What's up with that? Is that the fault of Facebook? I seem to remember my HTC phone doing this as well, so I disabled syncing with Facebook contacts completely.
Today I tried removing the Google account, clearing the data and cache for contacts and contact storage, then adding the Google account again and letting contacts sync. I then set default numbers for 5 phone numbers. 10 minutes later, all but the one contact I have had problems with still had the default number set. The one contact cleared the default number - again. I just don't get it...
02CWRX said:
Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...
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Click to collapse
I have the same issue and it ticks me off every time, and it happens with any contact that has multiple numbers. There doesn't seem to be any way to choose the alternate numbers when you do search by name from the dialpad. you have to do it from the favorites or the contacts tab instead.
Does yours clear the default from EVERY contact that has multiple numbers? Mine only clears the set default number from ONE SPECIFIC contact, and I can't figure out what the difference between that contact and any other contact is. Or, if you are saying you can't figure out how to set the default numbers at all, I gave instructions on how to do it two different ways in the post you quoted.
As for selecting an alternate number from the dial pad, I figured that out too. So, let's say you want to call Mike. Dial 6453 (MIKE) and you should see the name pop up. To the right of the name is a down arrow with a number above it. The number is telling you how many contacts what you have dialed matches. Tap the down arrow and you will see a list of people and their numbers under them (or just the one person if that's all that matches). If you tap again on the name, you will in fact be given a choice on which number to dial (assuming the contact has more than one number saved for them).
So basically, it's a long annoying process that shouldn't have to happen, but it is possible to do it. You have to start dialing by name, then make a screen selection, then another selection, then another, then finally the dial pad is pre-filled with the number, but then you have to remember to hit the actual call button at the end of all that crap. I find it's easier to find a text from the person and swipe the screen to dial them that way sometimes (or from within the text tap the call icon), or from the call history tap the call icon. Or of course as you said, favorites or contacts.
My HTC used to just let you dial by name, tap the number you wanted, then it would start calling. Easy peasy.
Bump to the top again... Still trying to figure this out. So annoying.
Bump. I dial this number every day...
Some stupid questions: 1. Do you have more than one contact details of the same person? 2. Did you delete and re-add the contact. Also delete from all other syncs?
Sent from my Nexus 7 using Tapatalk 4 Beta
The contact is only listed as a Google contact, and has no other links or connections from other sources. Facebook is not synced, nor is anything else. It's only Google contacts. I haven't tried deleting and re adding yet. I guess that's a simple thing to try, its just that there is a lot of info in there, haha.
Ok, via web browser on the PC I exported the contact, deleted it, and synced my phone. Contact was gone. I then added a contact via web browser, typed in all the same info, synced the phone, and the contact is back. I then selected the mobile number, marked it as default, synced the contacts again, and there was no longer a default check mark next to the mobile number.
I have at least 3 other contacts where I don't have this problem at all. They are all stored on Google, they are all friends on Facebook (even though they aren't linked to FB in the contacts because of the above listed problem where everyone on FB shows up when dialing by name), they are all in circles on Google Plus. I can't figure this out at all. What the heck...