I was using the Moto x and decided to give it to my wife. I bought her a dual layer Incipio case through Verizon and she started having problems with the phone, I thought something was wrong with the root I installed so I went through the process of flashing the stock firmware on it. Same issues...The quickcapture (turning phone to launch camera) and the proximity sensor (her phone would go off on a call and never come back on even with a power button press). Took off the case, both worked 100%....put the case back on neither worked at all. I didn't know the quickcapture used perhaps another blocked sensor and not the gyroscope but it 100% definitely didn't work with the case and did without it..just a heads up!
I have that case and have had no issues at all.
Sent from my Moto X.
GHII said:
I was using the Moto x and decided to give it to my wife. I bought her a dual layer Incipio case through Verizon and she started having problems with the phone, I thought something was wrong with the root I installed so I went through the process of flashing the stock firmware on it. Same issues...The quickcapture (turning phone to launch camera) and the proximity sensor (her phone would go off on a call and never come back on even with a power button press). Took off the case, both worked 100%....put the case back on neither worked at all. I didn't know the quickcapture used perhaps another blocked sensor and not the gyroscope but it 100% definitely didn't work with the case and did without it..just a heads up!
Click to expand...
Click to collapse
Did you put on a new screen protector by chance?
hidea said:
Did you put on a new screen protector by chance?
Click to expand...
Click to collapse
No, it was just the case. It was this one to be more specific:
Incipio dual pro http://www.incipio.com/cases/smartp...x-cases/dualpro-case-for-motorola-moto-x.html
That's strange. That's the exact same case I have and I have not had any of those issues.
It had to be the case, because I used the phone for almost a month with no problems, then I gave it to her and it was ok until I got that case for her. Took the case off and it started working again. Her phone wouldn't come back on at all after a call even with the power button and the quick capture feature on the camera would not work. That is weird...
I have the Incipio case and I have had no problems with the proximity sensor or the quick capture feature.
Welll yes me too have the same incipio dualPro hard shell case and its working fine...there is not any such kind of problem with the case...may be your case has some metal problem so better consult the customer care for sorting it out...as early as its possible....because this is the first time I get to know about such problems with a case...so man hurry up its the problem with the case so its ur case which needs a check up not your phone....
Haven't experienced problems with my proximity sensor with my zerolemon case.
Gotta jump on here, been using the dual pro for 2+ weeks with no problems (including the 2 you mentioned).
No problems for me either. Strange...
sent from Moto X
i've had an occasional problem with both using an otterbox defender and a tempered glass screen protector, but 90% of the time it works fine
mandog202 said:
i've had an occasional problem with both using an otterbox defender and a tempered glass screen protector, but 90% of the time it works fine
Click to expand...
Click to collapse
hey, where can i find a tempered glass screen protector for the moto x? thanks
sxm2 said:
hey, where can i find a tempered glass screen protector for the moto x? thanks
Click to expand...
Click to collapse
www.temperedarmor.com
Sent from my XT1060 using Tapatalk
mandog202 said:
www.temperedarmor.com
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
Interesting. Wonder how these compare to the mimeusa ones?
Sent from my Moto X cellular telephone...
Related
My Xperia Play screen is now pretty messed up. What can I do? I have a scratch and a few lines with weirdly lit pixels. Any suggestions?
jdz7t8 said:
My Xperia Play screen is now pretty messed up. What can I do? I have a scratch and a few lines with weirdly lit pixels. Any suggestions?
Click to expand...
Click to collapse
Pay to have the LCD/digitizer replaced
jdz7t8 said:
My Xperia Play screen is now pretty messed up. What can I do? I have a scratch and a few lines with weirdly lit pixels. Any suggestions?
Click to expand...
Click to collapse
do you have a warranty, because if yes you could probably take it back to verizon (after unhacking it {if necessary}). if no, you will probably have to find a replacement screen (online would be your best bet) and pay someone to replace it (i would NOT try to replace it yourself because my friend went through about 4 psp 3k's trying to put in a replacement screen (after having the fluids leak out ) and breaking the connector because it was built at a really weird angle, almost as if it was intended only for a machine to replace it )
or another option (probably the cheapest) is to buy some of this stuff Displex screen scratch remover
I want tosee if the scratch remover actually a works, you can try that op and post back
Sent from my Xperia PLAY R800i using XDA App
You're xplay came with a screen protector attached....its only the screen protector that is scratched.Buy a new screen protector and remove the old one.
Sent from my XPlay using XDA App.
Deoxlar said:
You're xplay came with a screen protector attached....its only the screen protector that is scratched.Buy a new screen protector and remove the old one.
Sent from my XPlay using XDA App.
Click to expand...
Click to collapse
the xplay comes with one already attatched?
loismustdie555 said:
the xplay comes with one already attatched?
Click to expand...
Click to collapse
Yes. A factory fitted one.
Sent from my R800i using Tapatalk
AndroHero said:
Yes. A factory fitted one.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
AWESOME!!!!!!!!!!
AndroHero said:
Yes. A factory fitted one.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
Please tell me you all are not talking about that piece of plastic that came on the front of the screen LOL. Every cell phone I ever bought had that same piece of plastic. And to think mines fell off when I put the phone in my pocket the first day I had it...
I went to Rogers and they basically said that they doubt the screen could be repaired. They gave me some bullcrap story about if the repair is under 150 dollars they will do it [which i will have to pay for] but if it is over 150 dollars they will just send it back to me without it being repaired. So they basically told me that even if I was willing to pay whatever price to have it fixed or replaced, they still would not do it if it came up to over 150 dollars.
solitaire4eva said:
Please tell me you all are not talking about that piece of plastic that came on the front of the screen LOL. Every cell phone I ever bought had that same piece of plastic. And to think mines fell off when I put the phone in my pocket the first day I had it...
Click to expand...
Click to collapse
no it's not the thin little piece of plastic that is on all phones. i just did a google search and it's actually a crystal clear screen protector put on by a machine and if you look VERY closely at the edges of the top of your xplay you will notice a very small raised edge.
plus sony says that the screen is virtually scratch proof (meaning that the op most likely scratched the screen protector {and not the screen itself} and just needs to replace the screen protector)
loismustdie555 said:
no it's not the thin little piece of plastic that is on all phones. i just did a google search and it's actually a crystal clear screen protector put on by a machine and if you look VERY closely at the edges of the top of your xplay you will notice a very small raised edge.
plus sony says that the screen is virtually scratch proof (meaning that the op most likely scratched the screen protector {and not the screen itself} and just needs to replace the screen protector)
Click to expand...
Click to collapse
Thanks for the info! I thought sony was making fun of people with that piece of think plastic film being called a protector
It's not a screen protector, it's a shatter resistant film. But yeah, just take it off and your scratch will likely disappear.
Sent from my R800
I got a screen protector in the top flap of the xperia play box and had to fit it myself
solitaire4eva said:
Please tell me you all are not talking about that piece of plastic that came on the front of the screen LOL. Every cell phone I ever bought had that same piece of plastic. And to think mines fell off when I put the phone in my pocket the first day I had it...
Click to expand...
Click to collapse
No i'm not All xperia phones come with a shatter proof factory fitted screen protector, It's quite thick, and really hard to remove.
http://cdn.androidcommunity.com/wp-content/uploads/2011/05/peelback-540x258.png
http://androidcommunity.com/xperia-play-comes-with-screen-skin-protector-attached-20110525/
Roshi69 said:
I got a screen protector in the top flap of the xperia play box and had to fit it myself
Click to expand...
Click to collapse
You have two on your phone now ...... Bulletproof
AndroHero said:
You have two on your phone now ...... Bulletproof
Click to expand...
Click to collapse
You reminded me of an Apple fan who thought the gorilla glass on his iPhone was invincible, so he grabbed a handgun and shot it. Guess what happened ;p
Sent from my R800
captain67 said:
You reminded me of an Apple fan who thought the gorilla glass on his iPhone was invincible, so he grabbed a handgun and shot it. Guess what happened ;p
Sent from my R800
Click to expand...
Click to collapse
I remember a story ages ago, about an original xbox that got caught out in a shootout. And it still worked afterwards
captain67 said:
You reminded me of an Apple fan who thought the gorilla glass on his iPhone was invincible, so he grabbed a handgun and shot it. Guess what happened ;p
Sent from my R800
Click to expand...
Click to collapse
Video or any links, please?
Wow... I didn't know I had a screen protector that was on the play. Nice...
Sent from my Xperia PLAY R800i using XDA App
hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
To the op, there are various threads related to this already. Scratches will happen unfortunately. I suggest a screen cover or case if you want extra protection.
Btw, come on you baggies!
Sent from my HTC One X using xda premium
shadyy911 said:
hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
Click to expand...
Click to collapse
Yup, perfectly normal. The camera enclosure was very poorly designed. You'll need to get a case that has a lens protector or make your own I'm afraid. Mines pretty damn scratched already, I've started resting it on the edge of things so that the camera part hangs over the edge and isn't touching anything. Far and away the most irritating thing about this phone!
Get a cover or cover it with some scotch tape
rock is selling screen protector that comes with camera protection
I wonder why don't they just put Gorilla glass on the camera window. All my previous phones always met with this problem however hard I try to protect the camera. Even ones with a camera window cover (e.g. the Nokia N95 8GB from a long time ago), because the cover itself also becomes the source of scratch.
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
jargalus said:
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
shadyy911 said:
not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
Click to expand...
Click to collapse
When u say protected you mean case or screen shield. Cause the 2nd one is fading the pictures
Sent from my HTC One X using Tapatalk 2
I think I need some help, running stock just factory reseted phone but problem still there.
When making a call screen goes blank and I can't turn it on after that, can't hang up, can't do anything.
Is there any1 else experiencing this bug?
Maybe your sensor on the front is jacked up?
Nop had it tested in other app.
smaberg said:
Nop had it tested in other app.
Click to expand...
Click to collapse
Try to factory reset it again, or you could investigate if any app you have is causing it.
Hahahahahahahahahahahhah GOT IT.
YOU GUYS WON'T BELIEVE WHAT IT WAS!!!!!!
It's my new tempered glass screen protector..removed it and now works perfect...
Haha, learned something new
smaberg said:
Hahahahahahahahahahahhah GOT IT.
YOU GUYS WON'T BELIEVE WHAT IT WAS!!!!!!
It's my new tempered glass screen protector..removed it and now works perfect...
Click to expand...
Click to collapse
What brand was it?
dont remember, but high quality one, i dont buy cheap stuff...
Same problem here, worked well a couple of weeks. Removed the glass protector, problem gone.
smaberg said:
dont remember, but high quality one, i dont buy cheap stuff...
Click to expand...
Click to collapse
Because I recently purchased one from Xtremeguard and it's currently being delivered to me. I sent an email to them and they claim that the tempered glass does not block the proximity sensor. I've read on another forum that this specific brand provided similar problems to what you experienced.
and also the missed touches on screen gets worse with tempered glass
nillkin tempered glass here without any issues. Can you post up a picture of your screen protector? Maybe the cutouts are different. I also had no idea on the screen protector that was installed by LG (which in different markets may have logos, but mine was clear, even had a tab to remove it, but left it on until I got my tempered glass one)
It's the sensor, not the protector
smaberg said:
I think I need some help, running stock just factory [reset] phone but problem still there.
When making a call screen goes blank and I can't turn it on after that, can't hang up, can't do anything.
Is there any1 else experiencing this bug?
Click to expand...
Click to collapse
I have the same problem with my LG V10. I have NOTHING blocking the sensor. I just discovered that light level alone will cause the black screen.
I tried calling with a bright light overhead. No black screen.
I caused a shadow over the sensor (NOT blocking it, just a shadow). The screen went black. The same thing happened when I was in the T-Mobile store, with no block and no shadow.
Guys, I had the exact problem. And you DO NOT have to remove your protector, you just need to recalibrate the sensor. There is a tutorial, use the Search.
Did anyone manage to do this with Verizon?
flypiper said:
Same problem here, worked well a couple of weeks. Removed the glass protector, problem gone.
Click to expand...
Click to collapse
thanks without screen protector working fine
I have found out recently that some cases with magnets in them cause problems making the phone think you are closing a flip cover or that a flip cover is on it. I purchased this case recently and really fell in love with it, but I noticed every once in a while that my screen would randomly go black and only my secondary display would work and I would reboot the phone with the secondary display and it would fix it. I finally figured out what the problem was when I took the case off and realized that it fixed my problem. I will miss my wallet case, but wanted to inform you guys just in case you were looking at a case that had some sort of magnet technology.
nixter1029 said:
I have found out recently that some cases with magnets in them cause problems making the phone think you are closing a flip cover or that a flip cover is on it. I purchased this case recently and really fell in love with it, but I noticed every once in a while that my screen would randomly go black and only my secondary display would work and I would reboot the phone with the secondary display and it would fix it. I finally figured out what the problem was when I took the case off and realized that it fixed my problem. I will miss my wallet case, but wanted to inform you guys just in case you were looking at a case that had some sort of magnet technology.
Click to expand...
Click to collapse
Turn off this option...problem solved...View attachment 4091397
Sent from my LG-H918 using Tapatalk
nixter1029 said:
I have found out recently that some cases with magnets in them cause problems making the phone think you are closing a flip cover or that a flip cover is on it. I purchased this case recently and really fell in love with it, but I noticed every once in a while that my screen would randomly go black and only my secondary display would work and I would reboot the phone with the secondary display and it would fix it. I finally figured out what the problem was when I took the case off and realized that it fixed my problem. I will miss my wallet case, but wanted to inform you guys just in case you were looking at a case that had some sort of magnet technology.
Click to expand...
Click to collapse
joeygee23 said:
Turn off this option...problem solved...
Click to expand...
Click to collapse
Pretty strange. I have this same exact case on my T-Mobile V20 and love it and never have had a problem with the magnet on the back turning off my phone or problems related to that at all. I have tried turning that option on and off and havent been able to discern any differences
Hi everyone,
I am seriously considering buying the Moto Z2 Force as a replacement of my old Moto X 2014 (I still love it but my screen got a bit shattered one year ago:crying.
The only thing that is holding me back is that screen peeling problem I heard of. So, after reading some threads I would like to see how spread the problem is by proposing you this survey.
In case you had the issue, it would be very useful for me to know how you solved (got a replacement, removed the shutterproof screen protector, ...?)
Thanks a lot!
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue https://youtu.be/KfEjQWtvckQ which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
doubledragon5 said:
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
Click to expand...
Click to collapse
The video is supposed to show a problem with the shattershield screen where the outer screen protector lense is detached from the inner layer.
Some people on Lenovo forums reported screen peeling issue after experiencing something like the video shows.
On the same forum, some other people claim they had a screen protector on when the peeling started.
Anyway, I contacted Motorola Support and they:
Confirmed that if you remove the outer layer, the warranty is permanently voided for the whole phone... Not good
Suggested me to refer to the seller for a substitution since I am in the first two weeks after buying the phone
Still deciding what to do...
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
kir89 said:
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
Click to expand...
Click to collapse
I purchased a Otter Box Defender, and that might be why I have no issues.. On my G5 Plus I had a Otter Box commuter and a screen protector and they worked well as well.. If your nervous about that pone, best bet might be to replace with a different model.. I sure as hell would. Good luck.
kir89 said:
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue
which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
Click to expand...
Click to collapse
Have the same issue and can hear that. But it seems to be normal. I can push in the screen a little bit. I think it's not the original foil of the top, which is pelling. I think it's hearable because it's plastic and elastic. I can see (by screen on) that's not the foil while I'm pressing the screen in. It's more the complete screen. Would it be the foil, I wouldn't see what I see by pushing in the screen. Plastic is easly elastic. That's all.
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
kir89 said:
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
Click to expand...
Click to collapse
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
allrightlite said:
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
Click to expand...
Click to collapse
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
kir89 said:
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
Click to expand...
Click to collapse
Screen is moving down at the bottom, for me it's 100% so. And if I do it carefully, I can see it without hearing it. But yes, would be nice if anyone can test it without the foil. But, I can trust what I see, all real. So, it's the plastic. Hope anyone else can confirm this.
Another problem, what I have seen. I have burn in at the bottom. The navigation buttons keeps/burn in. Now I have set up the moto fingerprint navigation and it should gone next time. And that's really good. Works very well. And the space of the screen is now bigger, nice effect.
But, good to know with the burn in. This smartphones are made for a short time, maybe 2 years. On my computer monitor I have never seen burn ins like that. So, it's a market/business. Screen not made for working over years
And what really is very very good is the battery. Have last time good 8.5-9h sot. So, that's better than many people think.
But back to the screen. That's the topic here. Maybe we have to bring it to the repair center after 1.5 years. Maybe because burn ins, peeling and so on. We will see
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
ninjakira said:
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
Click to expand...
Click to collapse
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
allrightlite said:
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
Click to expand...
Click to collapse
What am I supposed to be hearing on my device lol? And idk I just personally call it a 2nd gen screen cause it's easier to explain it like that to the people that I live around in my area ??there not to bright lol. I do know it's not the original shatter screen stuff that was peeling. it honestly was pretty hard for me to understand what my moto agent was saying to me when he explained it so I only caught bits and pieces. My model number is still xt1789-04 TMobile variant. I don't have a clicker also