Weird WiFi Calling issue that even T-Mobile can't help with - T-Mobile Samsung Galaxy Note 3

Hey guys
Annoying issue with WiFi Calling.
Whenever someone calls me on WiFi, their caller id doesn't come up.
What comes up is their phone number with a semicolon and two digits afterwards.
Example:
My friend Johns number is 999-999-9999
When he calls me on WiFi calling, the caller id doesn't read John. It reads 999-999-9999;62
Any clue? My phone isn't rooted or anything YET. 100% stock
Sent from my SM-N900T using xda app-developers app

Shockg911 said:
Hey guys
Annoying issue with WiFi Calling.
Whenever someone calls me on WiFi, their caller id doesn't come up.
What comes up is their phone number with a semicolon and two digits afterwards.
Example:
My friend Johns number is 999-999-9999
When he calls me on WiFi calling, the caller id doesn't read John. It reads 999-999-9999;62
Any clue? My phone isn't rooted or anything YET. 100% stock
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
I'm having the issue also. Several people seem to be having it.

foriesg said:
I'm having the issue also. Several people seem to be having it.
Click to expand...
Click to collapse
Same here. First time using wifi calling so figured it was a weird setting I missed. You post on the tmobile support page? If so, maybe we should pile on and bump it up for a resolution.

boshindo said:
Same here. First time using wifi calling so figured it was a weird setting I missed. You post on the tmobile support page? If so, maybe we should pile on and bump it up for a resolution.
Click to expand...
Click to collapse
I agree.. I will do so

boshindo said:
Same here. First time using wifi calling so figured it was a weird setting I missed. You post on the tmobile support page? If so, maybe we should pile on and bump it up for a resolution.
Click to expand...
Click to collapse
Yeah I did a Google+ post with T-mobile I would call in to Customer service. It isn't working right and I think it has something to do with Google contacts and the restore backup function. Maybe it is a Android 4.3 issue...

I noticed this last night. Thought it had something to do with the way contacts were stored. Should be a fix in the next update.

Related

[BUG]&[FIX] Can not Add Call or Create Conference call, or put call on Hold on T989

[BUG]&[FIX] Can not Add Call or Create Conference call, or put call on Hold on T989
Hello,
I am unable to make 2 calls at the same time or a conference call. Everytime I try this I get android.acore.phone force closed. I have tried with Roman's kernel and stock rooted rom and with beastmnod 2.1. I want to find out if this is a software issue or issue with my device.
Can anyone try this and post results? Thanks,
install the Telus based kernel
Tmo based kernels seems to require that annoying ID App from Tmo before it lets you do it.
basically they are trying to sell you another "feature"
AllGamer said:
install the Telus based kernel
Tmo based kernels seems to require that annoying ID App from Tmo before it lets you do it.
basically they are trying to sell you another "feature"
Click to expand...
Click to collapse
That is strange, because I'm using the stock kernel with Phantom ROM and I'm able to do conference calls.
my information is based of 3 guys that has been complaining about dropped calls when trying to do 3 way or putting another caller on hold
all 3 of those topics suggest it's that Tmo ID application, so take it with a grain of salt, it might or might not be correct
personally i have no problem with 2 callers, but i've not yet tried conferencing calling
i'm on Juggernaut 2
in that case the work around is to install a widget
i'll suggest Widgetsoid 2 from Market https://market.android.com/details?id=com.jim2
AllGamer said:
install the Telus based kernel
Tmo based kernels seems to require that annoying ID App from Tmo before it lets you do it.
basically they are trying to sell you another "feature"
Click to expand...
Click to collapse
Thanks AllGamer, I just tried Telus kernel but still no luck
parusia said:
That is strange, because I'm using the stock kernel with Phantom ROM and I'm able to do conference calls.
Click to expand...
Click to collapse
Thanks, I tried this as well, still force close
So should I assume my phone is defective then?
Try to restore/re-install T-Mobile Name ID and check.
THANK YOU GUYS, it is the damn Tmobile Namecaller bloat.
VICosPhi said:
THANK YOU GUYS, it is the damn Tmobile Namecaller bloat.
Click to expand...
Click to collapse
woah! so now we got 4 people that confirmed the same thing...
it's it only affecting people using Tmo SIM cards?
because it works for me, without that Tmo broadware name ID app
It would be strange if it has to do something with the SIM. But yes, i'm using TMO SIM and that too the new one which came in the box.
AllGamer said:
woah! so now we got 4 people that confirmed the same thing...
it's it only affecting people using Tmo SIM cards?
because it works for me, without that Tmo broadware name ID app
Click to expand...
Click to collapse
Good point. Hmm I could test it without Tmo sim but the other ATT sim I have is only for data and does not have any minutes. Also, I got my phone for full retail but that does not seem to make any difference. AllGamer do you have yours SIM unlocked? (Must be since you are using a different SIM I assume).
thanks.
VICosPhi said:
Good point. Hmm I could test it without Tmo sim but the other ATT sim I have is only for data and does not have any minutes. Also, I got my phone for full retail but that does not seem to make any difference. AllGamer do you have yours SIM unlocked? (Must be since you are using a different SIM I assume).
thanks.
Click to expand...
Click to collapse
definitely LoL I wouldnt be able to use it if it was not SIM umlocked
Sent from my SGH-T989 using xda premium
AllGamer said:
definitely LoL I wouldnt be able to use it if it was not SIM umlocked
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
True! Unless you are on Simple Mobile (Defending my stupidity lol)
i had a dropped call when i was on the phone with someone and tried to switch over to another call...when it happened, i had a couple of people call my phone and i tried it again...i tested it like 3 times..it works..i can switch between calls and merge them..maybe the first time was just an isolated incident for me
AllGamer said:
woah! so now we got 4 people that confirmed the same thing...
it's it only affecting people using Tmo SIM cards?
because it works for me, without that Tmo broadware name ID app
Click to expand...
Click to collapse
i told you long time ago!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
Dropped calls in conferance calling? After installing roms/root? Solution here!!!
download the attached below is the name id.apk for t-mobile.....
INSTALL IT ON YOUR GS2 AND PROBLEM SOLVED!
This will solve the problem for people having issues with drop calls in a conference call/ 2 CALLS/SWAPING CALLS etc.....
Confirmed!!! This is the solution!!!
What if I'm not a T-Mobile customer? Will it make any difference? Because T-Mobile Name ID is just going to check back with T-Mobile and find out I'm not their customer and do nothing afterwards, right?
513263337 said:
What if I'm not a T-Mobile customer? Will it make any difference? Because T-Mobile Name ID is just going to check back with T-Mobile and find out I'm not their customer and do nothing afterwards, right?
Click to expand...
Click to collapse
it seems to only affect people on Tmobile
i'm on Wind and i'm not having issues
where is that file supposed to be stored? under normal apps? or is it a system app? i have had the problem once..i just want to check if i already have it installed as to avoid it happening again
---------- Post added at 06:42 PM ---------- Previous post was at 06:31 PM ----------
i just installed it, i guess i didnt have it as it didnt prompt me about overwriting or replacing it...i just opened it and it said "tmobile name id is unable to contact the server" does that mean its not working?
nevermind..i got it to connect...its a paid service? lol...do i really need to have this on my phone to ensure that call waiting and 3 way calling works? this is stupid
so i installed it, rebooted..i just got a call from my friend...it listed his location and #...so im guessing its the app kicking in? its actually pretty cool..i dont recall it giving me that information before i installed the app...i never agreed to paying the $3/mo fee...how is it still working?
Actually don't have that issue t-mobile puts it under change services as t-mobile name id free trial I told them to remove that because I don't want to be charged for something I don't use.
Sent from my SGH-T989 using xda premium
joselarajan87 said:
download the attached below is the name id.apk for t-mobile.....
INSTALL IT ON YOUR GS2 AND PROBLEM SOLVED!
This will solve the problem for people having issues with drop calls in a conference call/ 2 CALLS/SWAPING CALLS etc.....
Confirmed!!! This is the solution!!!
Click to expand...
Click to collapse
What is the actual name of the NameId apk? I know it is on here for download, but the named download is not the original naming. I am trying to pull from stock backup so I can drop into system folder to test a couple of other issues. As for the 3way/merge issue. Without the name id app, I get some failures, and some successes.
Anyway, if someone know the actual name of the app I would appreciate it.

[Q] Phone displays "Unknown Numer" when receiving calls

Ever since the update, my phone will sometimes not show a number from callers whos names and or numbers used to pop up. It just says "Unknown Caller/Number" even though before the update it would show their numbers. Anyone else experience this?
**EDIT**
Forgot to mention I'm fully stock.
My girlfriends phone also does this after the update and she is completely stock. I am rooted and on AOKP and haven't seen this yet.
Happening to me too, very annoying
I talked with tech support they made me do a full wipe, I did, and its still occurring. I just called in for a replacement, as I don't know what else it could be.
Probably by design by TMo so they can get you to subscribe to their caller ID app.
Sent from my SGH-T989 using xda premium
This has been happening to me also. Havent really looked into it.
mine did that and fixed it self on its own. weird thing is this happening to alot of people
Use whitepages caller id. It should remind the phone about caller id, and you can uninstall it later if you so choose
Sent from my SGH-T989 using xda premium
Its happening to me as well.
Sent from my SGH-T989 using XDA
cjlawson23 said:
Its happening to me as well.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
+1 on this. It happens to me at random. Sometimes my girlfriends number will show fine and others it will show as unknown. Not just cellphones but she has called me from her work phone and it does has happened the same thing. super annoying!
I've been seeing this alot lately also...I work in tech support and the times I have seen this something has been off on the back end we can see. I saw it was a known problem 2 weeks back but they've since removed it. Instead of moving a couple of things and click a button technically a "trouble ticket" needs to be filed so TMobile's eng team can track down the issue.
I've found no other workaround then calling in..sorry
Sent from my SGH-T989 using xda premium
I'm having the same problem. When I'm connected to wifi with wifi calling on, my caller ID works. But if I'm connected to the cell network with wifi turned off (or out of wifi range) then my caller ID almost never works. It's worked a few times when connected to the cell network but usually not. Have you guys called T-Mobile to let them know this is a widespread issue?
Hey guys to fix this issue, turn on Wi-Fi calling, place a call to the phone. Then change the settings on the Wi-Fi calling to use cellular network and place another call. After that it will stick until you flash another rom
Has nothing to do with wifi for me. Happens both on wifi and on cell.... Should we be sending in for a replacement? Also im on stock odin of ics. Not updated through kies. Very annoying issue i do not understand
Sent from my SGH-T989 using xda app-developers app

Incoming Calls Randomly Not Ringing

My wife and I have the SIII with the latest update (LG8). She is not notified of incoming calls about 60% of the time. I've looked at all the settings and they appear to be OK. My phone is fine and I didn't see another thread that refers to this problem. Any help would be appreciated.
Same issue here. I think its due to network issues tho.
Sent from my SPH-L710 using xda premium
Mine does not ring sometimes if im connected to wifi but there is already a thread for that.
jbadboy2007 said:
Mine does not ring sometimes if im connected to wifi but there is already a thread for that.
Click to expand...
Click to collapse
Mine does the same as well... Very annoying

Caller id problems on T-Mobile Note 3

is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
Caller ID
Mine shows the name and number only. Are you using the premium version with name and number? There is a 30 day trial.
NIIDOODU85 said:
is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
Click to expand...
Click to collapse
Are you connected to wifi when this happens?
Sent from my SM-N900T using XDA Premium 4 mobile app
NIIDOODU85 said:
is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
Click to expand...
Click to collapse
I experience the same problem very weird
Sent from my SM-N900T using XDA Premium 4 mobile app
recepo1 said:
I experience the same problem very weird
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You have WiFi Calling ON? turn it off and see if that resolves the issue.
Seems like they are not going to fix it
Yep, noticed that the other day. Weird part about it was, it was a person who I talk with daily & her name didn't show up, like an unknown caller, even though she's listed in "Contacts". Definitely a WiFi thing though.
Sent from my SM-N900T using XDA Premium 4 mobile app
I have tmobile too, and been having the problem since last week. I disabled wifi calling, and the problem still happens.
Tmobile put up a "fix" here:
http://support.t-mobile.com/docs/DOC-9456
I did try this, but the problem still happens. Apparently, they are working on a patch to fix the issue.
It is quite irritating since I don't memorize anyone's cell number when they call with ;63 at the end
jcball3r said:
I have tmobile too, and been having the problem since last week. I disabled wifi calling, and the problem still happens.
Tmobile put up a "fix" here:
http://support.t-mobile.com/docs/DOC-9456
I did try this, but the problem still happens. Apparently, they are working on a patch to fix the issue.
It is quite irritating since I don't memorize anyone's cell number when they call with ;63 at the end
Click to expand...
Click to collapse
Lets hope they release that update soon along with the update the the UK already got.
I dont even have that app installed and same problem
Sent from my Note 3
i have not experienced this at all
I'm getting this same caller ID problem and its very annoying.
Yup mine too.. but only when I connect to wifi... annoying as fak..
INDONESIA RAYA
I am having the same problem. The only remedy is to turn off wifi calling and to also turn off wifi itself. This is obviously not ideal. I hope that a fix is released quickly.
mike770 said:
I am having the same problem. The only remedy is to turn off wifi calling and to also turn off wifi itself. This is obviously not ideal. I hope that a fix is released quickly.
Click to expand...
Click to collapse
checking in, Nov 12 and I'm also having this problem.. still not resolved. I tried the tmobile "fix" and have the T-Mobile Name ID turned off, didn't help.
NIIDOODU85 said:
is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
Click to expand...
Click to collapse
Temporary Fix in another post:
http://forum.xda-developers.com/showthread.php?p=47013885#post47013885

[Q] MMS on Hangouts not working while WIFI on

Got my M8 the other day and noticed my MMS through Hangouts wasnt working while I had WIFI on, I turned of WIFI and MMS worked right away. I did some searching and found that people from verizon and att also having this issue but there was no solution. Thought I would post this here to see if anyone else is having this issue and if there is a fix. Never had this issue on M7.
cclautti said:
Got my M8 the other day and noticed my MMS through Hangouts wasnt working while I had WIFI on, I turned of WIFI and MMS worked right away. I did some searching and found that people from verizon and att also having this issue but there was no solution. Thought I would post this here to see if anyone else is having this issue and if there is a fix. Never had this issue on M7.
Click to expand...
Click to collapse
That's really weird, i'm on Wifi right now and I just sent a MMS to my other phone and it sent just fine.... Also, i'm using Hangouts....
I think several phones and carriers have been having issues with Hangouts for the last week or so..
wase4711 said:
I think several phones and carriers have been having issues with Hangouts for the last week or so..
Click to expand...
Click to collapse
I have even tried stock messaging app as well, same issue, if my wifi is on and try to send/receive mms the 4g/lte icon comes on but just sits there trying to download, if i turn wifi completely off it comes right through
that is weird..I assume you have rebooted the phone a few times..
maybe time to call tech support, and see if your phone is defective?
wase4711 said:
that is weird..I assume you have rebooted the phone a few times..
maybe time to call tech support, and see if your phone is defective?
Click to expand...
Click to collapse
rebooted several times, will call tech support but i have seen others with this same issue
I wasn't able to receive MMS while on wifi with hangouts or hoverchat unless I opened the stock messaging app. I messed with wifi and mobile priorities and APN setting and no luck so I'm using the stock app for now.
If you're using WiFi calling you can't send and receive MMS unless it's the stock app.
Sent from my HTC One_M8 using Tapatalk
I'm experiencing the same issue. I actually called T-Mobile tech support and they walked me through deleting all my SMS messages in the hangouts app and then making the native app the default messaging app again. Then they wanted me to send a test MMS message to myself (using the native messaging app) and it worked. So i went back to using hangouts again and it worked for a day, and now it stopped working again. sounds like a bug in the HTC software to me.
I've always had this issue. You can help it out a bit by going into the wifi settings and setting it to be able to auto switch from wifi back to your 4G connection. Still doesn't always work. I don't send MMS often though so its not a big deal to me. Its the only thing that doesn't work for me. It does the same thing for me in the normal messaging app too. I turn wifi off and it goes though just fine. My M8 is only a few days old but most of my issues came from that same issue on my Note 3.
I can't send mms with hangouts on wifi either.
Is there a way to report this issue to HTC?
Sent from my HTC One_M8 using xda app-developers app
alphar said:
Is there a way to report this issue to HTC?
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
Found a solution posted in the General M8 section. Works fine now. Hopefully it's permanent.
https://support.t-mobile.com/thread/61844
This seems to be working now. Thanks for posting the link
jayr04 said:
Found a solution posted in the General M8 section. Works fine now. Hopefully it's permanent.
https://support.t-mobile.com/thread/61844
Click to expand...
Click to collapse
Sent from my HTC One_M8 using xda app-developers app
How did I never see this when I had the Note 3. It was soooooooooooo annoying. I always disabled my wifi and get it then go back to wifi. I just tested this and it works. I don't do very many MMS messages but when I get one I know it'll download correctly.
jayr04 said:
Found a solution posted in the General M8 section. Works fine now. Hopefully it's permanent.
Click to expand...
Click to collapse
i was having the same issue ill give this a try thanks.
I'm going to have to retract my previous statement where I said it works. Yes, it does work but you have to disable wifi calling for it to work. I guess I'll have to deal with disabling wifi when I send/receieve MMS because wifi calling is a must for me.
I'd like to see TMobile fix this to work with wifi calling enabled too.

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