[Q] MMS on Hangouts not working while WIFI on - T-Mobile HTC One (M8)

Got my M8 the other day and noticed my MMS through Hangouts wasnt working while I had WIFI on, I turned of WIFI and MMS worked right away. I did some searching and found that people from verizon and att also having this issue but there was no solution. Thought I would post this here to see if anyone else is having this issue and if there is a fix. Never had this issue on M7.

cclautti said:
Got my M8 the other day and noticed my MMS through Hangouts wasnt working while I had WIFI on, I turned of WIFI and MMS worked right away. I did some searching and found that people from verizon and att also having this issue but there was no solution. Thought I would post this here to see if anyone else is having this issue and if there is a fix. Never had this issue on M7.
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Click to collapse
That's really weird, i'm on Wifi right now and I just sent a MMS to my other phone and it sent just fine.... Also, i'm using Hangouts....

I think several phones and carriers have been having issues with Hangouts for the last week or so..

wase4711 said:
I think several phones and carriers have been having issues with Hangouts for the last week or so..
Click to expand...
Click to collapse
I have even tried stock messaging app as well, same issue, if my wifi is on and try to send/receive mms the 4g/lte icon comes on but just sits there trying to download, if i turn wifi completely off it comes right through

that is weird..I assume you have rebooted the phone a few times..
maybe time to call tech support, and see if your phone is defective?

wase4711 said:
that is weird..I assume you have rebooted the phone a few times..
maybe time to call tech support, and see if your phone is defective?
Click to expand...
Click to collapse
rebooted several times, will call tech support but i have seen others with this same issue

I wasn't able to receive MMS while on wifi with hangouts or hoverchat unless I opened the stock messaging app. I messed with wifi and mobile priorities and APN setting and no luck so I'm using the stock app for now.

If you're using WiFi calling you can't send and receive MMS unless it's the stock app.
Sent from my HTC One_M8 using Tapatalk

I'm experiencing the same issue. I actually called T-Mobile tech support and they walked me through deleting all my SMS messages in the hangouts app and then making the native app the default messaging app again. Then they wanted me to send a test MMS message to myself (using the native messaging app) and it worked. So i went back to using hangouts again and it worked for a day, and now it stopped working again. sounds like a bug in the HTC software to me.

I've always had this issue. You can help it out a bit by going into the wifi settings and setting it to be able to auto switch from wifi back to your 4G connection. Still doesn't always work. I don't send MMS often though so its not a big deal to me. Its the only thing that doesn't work for me. It does the same thing for me in the normal messaging app too. I turn wifi off and it goes though just fine. My M8 is only a few days old but most of my issues came from that same issue on my Note 3.

I can't send mms with hangouts on wifi either.

Is there a way to report this issue to HTC?
Sent from my HTC One_M8 using xda app-developers app

alphar said:
Is there a way to report this issue to HTC?
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
Found a solution posted in the General M8 section. Works fine now. Hopefully it's permanent.
https://support.t-mobile.com/thread/61844

This seems to be working now. Thanks for posting the link
jayr04 said:
Found a solution posted in the General M8 section. Works fine now. Hopefully it's permanent.
https://support.t-mobile.com/thread/61844
Click to expand...
Click to collapse
Sent from my HTC One_M8 using xda app-developers app

How did I never see this when I had the Note 3. It was soooooooooooo annoying. I always disabled my wifi and get it then go back to wifi. I just tested this and it works. I don't do very many MMS messages but when I get one I know it'll download correctly.

jayr04 said:
Found a solution posted in the General M8 section. Works fine now. Hopefully it's permanent.
Click to expand...
Click to collapse
i was having the same issue ill give this a try thanks.

I'm going to have to retract my previous statement where I said it works. Yes, it does work but you have to disable wifi calling for it to work. I guess I'll have to deal with disabling wifi when I send/receieve MMS because wifi calling is a must for me.
I'd like to see TMobile fix this to work with wifi calling enabled too.

Related

Nexus MMS Issues

Hi xda i've had a problem with my new galaxy nexus with sending and downloading any MMS message.
Basically I noticed the issue today as it was the first time a friend sent me a mss on my new device and I could not download it. I tried messing with the APN, Auto-Receive and turning WIFI off and I still could not get it to download or send MMS so I decided it must be a issue with the device.
My phone came with stock yakjuxw 4.0.4 but I flashbooted it to 4.1 without root and ive had no issues other than this MMS issue. It is not my sim as I tried sending and receiving MMS from my old Blackberry and it worked fine.
My device is a unlocked GSM device and I am based in Australia.
Can anybody give me some insight on what to do?
EDIT: I looked at CatLog while trying to download the msg and I got the following which it kept repeating if it means anything:
GC_CONCURRENT freed
WAIT_FOR_CONCURRENT_GC BLOCKED
Ps: My first post of now many
99% of the time it's APN related.
Does your friend have an iPhone? I have horrible problems getting MMS from iPhones for some reason.
martonikaj said:
99% of the time it's APN related.
Click to expand...
Click to collapse
Ive followed the guides from my provider and also used tried using the defaults, no luck.
Matt08642 said:
Does your friend have an iPhone? I have horrible problems getting MMS from iPhones for some reason.
Click to expand...
Click to collapse
The first MMS I received yes was from a friend with an iphone but then tried sending one from a nokia and got the same issue.
It sounds stupid but could it have anything to do with me not having root?
liam1895 said:
It sounds stupid but could it have anything to do with me not having root?
Click to expand...
Click to collapse
No lol
I've experienced similar issues in the past, and had success with going into the APN settings, hitting the menu dots, and selecting the reset to default option. Send some of the settings or data got corrupt at some point (even though everything looked OK)
danger-rat said:
I've experienced similar issues in the past, and had success with going into the APN settings, hitting the menu dots, and selecting the reset to default option. Send some of the settings or data got corrupt at some point (even though everything looked OK)
Click to expand...
Click to collapse
Ive also given this a go and had no luck
Sent from my Galaxy Nexus using xda app-developers app
Anyone have any more suggestions?
Sent from my Galaxy Nexus using xda app-developers app
I have a similar problem on both of our nexuses (nexi). Mine is rooted and my wife's is 100% stock. MMS send fine most places, but anywhere that has a wifi network seems to keep the MMS from sending. The picture will just sit there with 'Sending' next to it for days before you realize it never sent. It wont even send once you leave the wifi area. If I send the message when i'm not near wifi, it sends fine. I realize this is of little help, but you're not alone anyhow.
This is my first visit since this problem and I figured out the problem was to do with my carrier. I called them and my MMS was set to use blackberry servers. They put me back on their network and its worked since
Sent from my Galaxy Nexus using xda app-developers app

Nexus MMS

I have seen a few threads, but no solutions.
Has anyone found a solution to what seems to be a widespread problem of not being able to send or receive MMS messages? I am rooted and running jbsourcery 5.1. Any help would be appreciated.
Never had an issue sending/receiving MMS on Nexus. I also very much doubt this is as widespread as you've tried to make it seem.
Maybe its a widespread issue with that ROM because I dont have issues and havent seen that many people complain about it. I also have never used that ROM.
EDIT: Also, from what I believe, MMS needs a data connection to go through. If you have little to no connection, this could be the problem.
Google it. Seems to be very common, especially on Verizon and sprint. Had the same issue on stock 4.2.1 as well. No matter how good connection is, it hangs on "sending". Even on wi-fi.
Sent from my Galaxy Nexus using xda app-developers app
sst1.0 said:
Google it. Seems to be very common, especially on Verizon and sprint. Had the same issue on stock 4.2.1 as well. No matter how good connection is, it hangs on "sending". Even on wi-fi.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
It doesn't use wifi to send mms. It turns data on for a brief moment to send it.
Sent from my Galaxy Nexus using Tapatalk 2
Read something on Android central about apn settings getting out of whack. Mar try to call sprint to see if they know what they are supposed to be.
Sent from my Galaxy Nexus using xda app-developers app
I have a issue to send and receive mms, but when i switch to 2g network everything works just fine. You can try it.
Sent from my Galaxy Nexus using Tapatalk 2
Try using handcent I have had no problems with MMS and it has alot more features
Sending MMS over WiFi is an issue. I've had it since day one with my vzw GNex. I'm used to it now. If I didn't like this phone so much I'd trade up for something else.
MMS are NOT sent/received through WiFi.
Off topic: MMS work fine on CM10.1 (tested on this month's nightly 06)
Sent from my Nexus
I'm on tmobile monthly and had issues with MMS in non-stock messaging apps. I had to enter the APN setting within the third party messaging app to get it to work.
i havent had an issue with mms since before sourcery 5.0 on my toroplus (when i did it was usually bc wifi was connected) but if you have wifi connection on it does cause issues. i am on sourcery 5.1.8 exp now and mms works flawlessly so it is definately not a rom issue. depending on your provider try updating prl/profile and reboot then try again, leave wifi off when you do.
chasew83 said:
i havent had an issue with mms since before sourcery 5.0 on my toroplus (when i did it was usually bc wifi was connected) but if you have wifi connection on it does cause issues. i am on sourcery 5.1.8 exp now and mms works flawlessly so it is definately not a rom issue. depending on your provider try updating prl/profile and reboot then try again, leave wifi off when you do.
Click to expand...
Click to collapse
It works for me if you just take of wifi and have mobile data on.

Unable to download multimedia messages

So whenever I receive a text message that has a picture, I'm unable to download it. It retries 5 times but fails. I'm on stock Kit Kat, and prefer to use the default messaging app. Highly annoying when my wife sends me a picture of my son doing something funny and I can't view it. Any suggestions?
Sent from my G3
No one else with that issue? Is there a setting I'm missing?
Sent from my G3
gabrielshaste said:
No one else with that issue? Is there a setting I'm missing?
Sent from my G3
Click to expand...
Click to collapse
The only time I had this issue is when I had data turned off. Sorry, wish I could help more.
I've only had that problem when on WiFi. Just like the previous poster said when data is turned off.
gabrielshaste said:
No one else with that issue? Is there a setting I'm missing?
Sent from my G3
Click to expand...
Click to collapse
I already posted a fix a couple days ago.
http://forum.xda-developers.com/tmobile-lg-g3/help/help-send-mms-receive-t2841454
Problem is you cannot receive any mms on wifi but other than that, it works.
gabrielshaste said:
So whenever I receive a text message that has a picture, I'm unable to download it. It retries 5 times but fails. I'm on stock Kit Kat, and prefer to use the default messaging app. Highly annoying when my wife sends me a picture of my son doing something funny and I can't view it. Any suggestions?
Sent from my G3
Click to expand...
Click to collapse
multi media wont work when using Wifi...disable wifi when sending multimedia and it should work.
If he's on "STOCK" kitkat then I assume he means factory LG stock. If so MMS does work when on WiFi. The MMS WiFi issue was for AOSP. If you're not on stock factory LG we will require a bit more info to attempt to assist you better.
datdirtyscrew said:
If he's on "STOCK" kitkat then I assume he means factory LG stock. If so MMS does work when on WiFi. The MMS WiFi issue was for AOSP. If you're not on stock factory LG we will require a bit more info to attempt to assist you better.
Click to expand...
Click to collapse
If memory serves, I had this issue on "STOCK".
---------- Post added at 10:47 PM ---------- Previous post was at 10:23 PM ----------
Okay, thanks to the marvel that is MultiRom, I was able to run some tests on stock Kitkat. If both data and wifi calling are off, MMS won't download.
Been playing around with Wi-Fi on and off. I think that nasty be it... only thing is that if the mms initiated while Wi-Fi was on, I can never retrieve it.
Sent from my G3
gabrielshaste said:
Been playing around with Wi-Fi on and off. I think that nasty be it... only thing is that if the mms initiated while Wi-Fi was on, I can never retrieve it.
Sent from my G3
Click to expand...
Click to collapse
It worked for me with WiFi on. You have to have either data or WiFi calling on. If both are off, that's when I ran into trouble.
Found the fix thanks to wonderful posts in xda... the default apn settings use ipv6, which causes hiccups. Creating a new one with everything the same except using ipv4 fixes the issue.
Sent from my G3
Glad you got the issue fixed.
Sent from my LG-D415
I know I'm dredging up an old thread here, but I just started using an unlocked D851 with an AT&T sim card. I've put in the AT&T APN settings that are published by AT&T. I have wifi calling turned off (because it just gives an unsupported SIM error message) and I have this issue of not being able to send/receive MMS when I'm at home with wifi on.
I'm currently on stock, unrooted Marshmallow 6.0
I can't figure out if this is a T-mobile ROM issue or if it is an LG issue. Why can't the phone automatically use the mobile data for MMS when the wifi is connected?
Would the Fulmics ROM solve this issue?
billbillw said:
I know I'm dredging up an old thread here, but I just started using an unlocked D851 with an AT&T sim card. I've put in the AT&T APN settings that are published by AT&T. I have wifi calling turned off (because it just gives an unsupported SIM error message) and I have this issue of not being able to send/receive MMS when I'm at home with wifi on.
I'm currently on stock, unrooted Marshmallow 6.0
I can't figure out if this is a T-mobile ROM issue or if it is an LG issue. Why can't the phone automatically use the mobile data for MMS when the wifi is connected?
Would the Fulmics ROM solve this issue?
Click to expand...
Click to collapse
Solved, somewhat...by using Textra SMS app and changing APN setting to have IPv4/IPv6 selected. It works now.

SMS Issues since Lollipop update

Has anyone been having delayed text messages being sent and received since the update? My wife has been having this issue with her M8. It's been intermittent but it happens almost every day to her.
Sent from my Nexus 6 using XDA Free mobile app
jaggrey said:
Has anyone been having delayed text messages being sent and received since the update? My wife has been having this issue with her M8. It's been intermittent but it happens almost every day to her.
Click to expand...
Click to collapse
I have also been having this issue. Sometimes a text message takes an hour or more for me to receive it or my recipient to receive it, other times I'll receive up to 4 of the same message in quick succession. It mostly happens when I have Wi-Fi calling enabled, as text messages don't seem to play well with it. For some reason, it completely disables the cellular radio instead of working in conjunction with it. Drives me crazy.
My wife's phone has wifi calling enabled but had cellular as the preferred connection method, so it would only switch to wifi calling if there was absolutely no signal. So I don't think in her case wifi calling was the issue. I completely turned it off just in case tho. I'm having her try another messaging app just to see (Google Messenger vs. HTC stock), but I don't think that's the problem.
Sent from my Nexus 6 using XDA Free mobile app
jaggrey said:
My wife's phone has wifi calling enabled but had cellular as the preferred connection method, so it would only switch to wifi calling if there was absolutely no signal. So I don't think in her case wifi calling was the issue. I completely turned it off just in case tho. I'm having her try another messaging app just to see (Google Messenger vs. HTC stock), but I don't think that's the problem.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Also remember that the only app that can send mms messages over wifi calling is the delivered one that comes with the phone. Any 3rd party apps (like handcent, chompsms, etc) will not be able to send mms messages over wifi calling.
Hi, I had the same problem plus mms would be sent nor downloaded. I was using the messenger google app though, switched back to stock message app and it resolved the issue
Remix22 said:
Hi, I had the same problem plus mms would be sent nor downloaded. I was using the messenger google app though, switched back to stock message app and it resolved the issue
Click to expand...
Click to collapse
I called T-Mobile and they had me clear the cache from the Messaging app, and then reset the APNs back to default. So far so good... Everything started working.
Sent from my Nexus 6 using XDA Free mobile app
I spoke too soon. She's still having the same problem. Reboots always fix it, but it's getting annoying. Guess next step is a factory reset. :what:
Sent from my Nexus 6 using XDA Free mobile app
jaggrey said:
I spoke too soon. She's still having the same problem. Reboots always fix it, but it's getting annoying. Guess next step is a factory reset. :what:
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
while related but unrelated, I had to do a factory reset after the lollipop update b/c my wifi was having issues that seemed random.
-brad
bradley_e_smith said:
while related but unrelated, I had to do a factory reset after the lollipop update b/c my wifi was having issues that seemed random.
-brad
Click to expand...
Click to collapse
I don't think she's had any issues with wifi but i'm not really sure. I know yesterday I was trying to back up her phone preparing to wipe it and I saw the wifi would go out then come back on. I was about 10 feet from the router and everything else on wifi was holding steady except for the phone. Is that similar to the issues you were having?
jaggrey said:
I don't think she's had any issues with wifi but i'm not really sure. I know yesterday I was trying to back up her phone preparing to wipe it and I saw the wifi would go out then come back on. I was about 10 feet from the router and everything else on wifi was holding steady except for the phone. Is that similar to the issues you were having?
Click to expand...
Click to collapse
My issue was that the wifi would connect and then drop then connect. Also some wifi AP, it would work great. To me it was just inconsistent, so I figured in for a penny in for a pound and just wiped the phone. That worked for me, but it if didn't I was planning on re-installing TWRP and some custom ROM as my bootloader was unlocked (but I was still s-on).
-brad
Any further solutions to this problem of intermittent delayed text messages? I now have 5.1.1, and use Hangouts. I also sometimes don't get calls either, it's like the cell antenna just turns off.
From what I remember a hard reset fixed the problem for my wife's phone.

Nougat issues.

So as far as the update goes I really do like it. However I am having a couple issues. Wifi calling will no longer connect for starters. Also when I open messaging and then open a conversation there's like a 2 sec pause before the conversation actually opens. Anyone else having these issues? I'm wondering if I should just do a hard reset and start from scratch. Thanks for any help.
Sent from my LGLS992 using XDA Free mobile app
Sent from my LGLS992 using XDA Free mobile app
Im def not having either of those issues...7.0 so far for me is flawless
Sent from my LGLS992 using XDA-Developers mobile app
No wifi calling for me after enabled for a few minutes from a fresh reboot. Get a can't connect wifi calling to the network message, but if I reboot It works right after for a few again.
I have neither issue, and I use WiFi calling on many different networks, you should call Sprint and have then reset your WiFi calling. On the messaging, try a different app, such as Textra. I notice a lil more battery drain, but that will prolly change after 7 soaks in for a few days.
sent from my LG G5
Are you guys with WiFi calling issues using any ad blocking software. As that seems to be likely what is causing my issues with WiFi calling. Adguard disabled it will work all day just fine.
geeksmurf said:
Are you guys with WiFi calling issues using any ad blocking software. As that seems to be likely what is causing my issues with WiFi calling. Adguard disabled it will work all day just fine.
Click to expand...
Click to collapse
Wow thanks. I use adguard and once I disabled it it worked right away. I did enable it again right after so we'll see if it holds.
Sent from my LGLS992 using XDA Free mobile app
t4d73 said:
Wow thanks. I use adguard and once I disabled it it worked right away. I did enable it again right after so we'll see if it holds.
Sent from my LGLS992 using XDA Free mobile app
Click to expand...
Click to collapse
It likely will not, or doesn't for me. I'd go without it for a while and make sure WiFi calling is fine. (make a few calls and such) then later fill a report from within the app feedback. They will likely get back to you asking to change the logging level to everything and reproduce the problem. so maybe do that from the start. The more reports the better chance it gets fixed.
HELP PLS
http://forum.xda-developers.com/sprint-lg-g5/how-to/lg-g5-ls992-android-7-update-error-t3506513
t4d73 said:
So as far as the update goes I really do like it. However I am having a couple issues. Wifi calling will no longer connect for starters. Also when I open messaging and then open a conversation there's like a 2 sec pause before the conversation actually opens. Anyone else having these issues? I'm wondering if I should just do a hard reset and start from scratch. Thanks for any help.
Sent from my LGLS992 using XDA Free mobile app
Click to expand...
Click to collapse
Have you found a solution to the delayed opening of conversations? Mine is doing the same thing, I've done a hard reset and it does it still
domoarigato said:
Have you found a solution to the delayed opening of conversations? Mine is doing the same thing, I've done a hard reset and it does it still
Click to expand...
Click to collapse
Sadly no. If it's a known issue it could be fixed in a future update.
Sent from my LGLS992 using XDA Free mobile app
Welp it would seem WiFi calling is borked when using any VPN service.
Yay for Nougat....lol
god i hope they release a patch soon (doubtful)...
Is there anyway to roll back to 6.0?
WiFi Calling is now working when using Adguard when using build 2.8.71
NEED URGENT HELP
I updted my LG G5 sprint to Nougat and since then the LG IMS stopped error has been popping every sec....
is anyone having this issue and how to fix it
LG G5 Text Message Issues since Adroid 7.0 Nougat Update
The problem with not receiving text messages reliably on an LG phone running Android 7.0 Nougat is related to the text messaging app that LG created and loaded onto our phones as the default messaging app. I reported this issue to LG about a month ago after extensive testing and I've confirmed that many 3rd party messaging apps will work reliably. For instance and app like Textra will work reliably and offers much more functionality than the built in LG app.
I even went as far as to provided my testing details then send my phone in for warranty repair so that LG could have a closer look and work towards a resolution but all LG did was factory reset my phone and said that the phone worked fine. When I got it back I tested again and the issue remained. I firmly believe LG has no idea how to resolve this software issue and is ignoring it at this point and basically screwing their customers over. Luckily the solution is to ditch the LG messaging app and use any 3rd party messaging app instead.....but I would encourage anyone having this issue to hold LG to task and report it to them as this issue is a direct result of a poorly written application they created.
This is my first LG and it will be my last....never again!

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