Hi everybody I want to share with you a problem that I have to see if you can help me.
Last month I dropped my HOX and I had to send it to service who replaced the mainboard and battery(on warranty and yes its pretty cool they didnt realised the phone problem was cause by the drop).
Service took a whole month to fix the phone but since this was charge free I couldnt compaint.
I got my HOX back last Friday and all OTAs were already in place which is cool because I would have to install them.
The phone is on stock rom and sense 5 android 4.2.2.
Before I send the phone to service my 10 months battery lasted almost a day(well 12-13 hours).
The new battery without heavy usage lastslike 6-7 hours!(I have just 3-4 full charges now).
This morning after full charge I played a game of backgammon for 10 minutes and it dropped a good 10 percent!
Is there an explanation for this?Will things improve over time or not?
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Hi all, i have the mda pro (t-mobile UK) Had tried lots of roms before but in the end i stuck with the latest official t-mobile rom & radio.
In the last few weeks i every time i try to connect with gprs the signal goes, other times the phone just goes dead, wont reboot properly for a few try's( gets to the windows mobile logo then dead again.
After a few try's it will boot up, but it turns off alot i mean just about every time i open up the phone. I thought maybe the battery but when i get it to boot up its fine %70 battery ect ect.
Its still under warrenty and is actual being sent back tomorrow for repair but i have a feeling they will just reflash and send it back as the problem is random.
Anybody any ideas whats wrong? did a hard reset and problem if anything is worse now and seems to be getting worse everyday. Ofcourse i dont know when the phone has went belly up as its closed over when not in use.
I really would like a replacment phone but as i said i think they will reflash and send back. I have to keep sim,battery ect.ect.
Info anyone.
With those symptoms my first thought would be a faulty battery. If i were you, I would insist on returning the battery for replacement as well.
Are Battery's covered under the first years guarantee?
Iam almost sure its the battery also, but the battery holds fine after it reboots, Having said that it never lasts anywhere near 24hrs and never has.
Steph69 said:
Are Battery's covered under the first years guarantee?
Iam almost sure its the battery also, but the battery holds fine after it reboots, Having said that it never lasts anywhere near 24hrs and never has.
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I'm sure that is the battery,I had the same problem and the guarantee covered only 6 monthes
Problem solved....
Well got a brand new shinny MDA Pro replacment under warrenty.
Not a new battery tho, still got all the same problems so yup its a battery problem.
No big deal i will buy a new battery and i got a brand new mda pro again.
Result .....
Hey Guys
I have my tp2 for like 3months now, and till so far i like it very much!
Until yesterday, my phone started to run out of battery in like a coupe hrs after i fully charged it. Today, same thing. Could this have something to do with the fact that i installed some apps couple days ago? My cpu percentage is fine btw.
Or could this be a battery failure and does battery goes with my warranty?
Greeets,
Kay
hey whats up man, i dont have the answer to your delimma. but ive had my euro unlocked tp2 for about 2 months too and i started to have the same issue about a week ago. so i just wanted to let you know that your not the only one out there.
Obviously, your battery should not be dead only after a couple months. It's highly likely that you've got an app acting up. A sure way to know is to hard reset, don't install any apps, and see if you've still got the same problem.
Hi All,
Ive had the tablet for a week but for the last few days it keeps randomly rebooting and then the battery will suddenly go to 0%. The other night i charged all night then it only reached 11%.
Unfortunately O2 dont have stock at the moment so i cant swap it.. Ive tried an odin reflash and all sorts but to no avail.
If the tablet is in download or recovery it doesnt reboot..
Guitarfreak26 said:
Hi All,
Ive had the tablet for a week but for the last few days it keeps randomly rebooting and then the battery will suddenly go to 0%. The other night i charged all night then it only reached 11%.
Unfortunately O2 dont have stock at the moment so i cant swap it.. Ive tried an odin reflash and all sorts but to no avail.
If the tablet is in download or recovery it doesnt reboot..
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Click to collapse
seems like power ic faulty, try to run some intensive games, or benchmark app, or try app named galaxy charging current.
i had xperia z tablet with these symptoms, the power ic was bye bye.
Is that fixable or will I have to wait for a swap?
Ahh not fixable.. Worst thing is o2 have no stock anywhere
Guitarfreak26 said:
Ahh not fixable.. Worst thing is o2 have no stock anywhere
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sorry to hear that.
try swap that unit w/ full boxed and accessories to samsung repair center in your area.
in my country, samsung repair center will swap any of their faulty devices if not repairable in one week tops.
i did swap new sealed note 2 from s3, 11 months of usage ( 1 month of warranty left ). samsung said s3 is out of production, so i was offered to choose s4 or note 2, but that brand new note 2 only got 1 month of warranty left.
I'll give them a call tomorrow see what they say
Hey guys!
On the 1st of August last year I bought an LG G4. I was really excited until I found out it's a faulty one. I sent it for repairs, but they said it was fine. Sent it for repairs immediately after that and they suddenly "found and fixed" something faulty. The problem with the phone is that it heats a lot - I've seen it hit 90 degrees Celsius on the CPU which makes it burn my hand. Now it's been the 7th time sent for repairs and it's the third time they don't fix anything on the phone, and the second time they state the phone is working fine. Now - the phone can't last more than 1,5-2 hours of SOT without any apps installed after a fresh format and has a standby time of around 4-6 hours with just the mobile data turned on, without any apps. Should I root it and put CM or some other ROM on it, or should I sue the company? I've asked for a replacement or a refund, but it got refused.
Thanks in advance!
P.S. The only reason I haven't rooted it yet is because of the issues so I don't have any warranty issues when I send it for "repairs".
Hey guys, I've had a strange problem with my 5X recently.
Put simply I took it outside my pocket 2 days ago just to discover that it was dead, like completely dead, no boot, no fastboot menu, no recovery mode, no flashing led, nothing! There was some juice in it, it wasn't hot so no apparent reasons to be unresponsive. I've already had the bootloop issue few months ago and had the motherboard replaced under warranty, but that time at least some weak signals like boot attempts or flashing led were present. Btw, it was running stock 8.1 and the motherboard is 7 months old by now.
24 hrs later, surprise, the led started flashing again indicating no battery, so I plugged the cable and... miracle... back on as before. Completely functional as nothing had happened, just one day of vacation basically. I've been using it for the last 24 hrs and it's still working ok.
Now I've to take a decision, so I'd like to hear from you if you've had a similar experience. My 2 yrs warranty expired 2 days ago, on the same day I've had the issue. I made it just in time to reserve the LG customer service, but being during the weekend I couldn't send the phone to anybody. By that time the phone has resurrected, so...
Should I still send it to customer service? Is there any chance they can replace the motherboard that might be starting to become defective (again)? Or is it more likely that it will be delivered to some laboratory on the other side of the world just to find out that as of now it works regularly and it will be sent back to me unchanged? It will be my last chance to take advantage of the warranty, I wouldn't like to have it dead for real in the next days with no warranty coverage.
Btw, died on friday night, resurrected on sunday morning... I'll call it the Nexus Jesus from now on ahah!
you should send it to lg before that happen again like it did with mine before it break complicity and mine was only 1 year old my bad the phone is not available in my country so i had to trow it it was my second time it break it boot but no recovery just fastboot 2 in 6 time so you better take it
nelson92 said:
Hey guys, I've had a strange problem with my 5X recently.
Put simply I took it outside my pocket 2 days ago just to discover that it was dead, like completely dead, no boot, no fastboot menu, no recovery mode, no flashing led, nothing! There was some juice in it, it wasn't hot so no apparent reasons to be unresponsive. I've already had the bootloop issue few months ago and had the motherboard replaced under warranty, but that time at least some weak signals like boot attempts or flashing led were present. Btw, it was running stock 8.1 and the motherboard is 7 months old by now.
24 hrs later, surprise, the led started flashing again indicating no battery, so I plugged the cable and... miracle... back on as before. Completely functional as nothing had happened, just one day of vacation basically. I've been using it for the last 24 hrs and it's still working ok.
Now I've to take a decision, so I'd like to hear from you if you've had a similar experience. My 2 yrs warranty expired 2 days ago, on the same day I've had the issue. I made it just in time to reserve the LG customer service, but being during the weekend I couldn't send the phone to anybody. By that time the phone has resurrected, so...
Should I still send it to customer service? Is there any chance they can replace the motherboard that might be starting to become defective (again)? Or is it more likely that it will be delivered to some laboratory on the other side of the world just to find out that as of now it works regularly and it will be sent back to me unchanged? It will be my last chance to take advantage of the warranty, I wouldn't like to have it dead for real in the next days with no warranty coverage.
Btw, died on friday night, resurrected on sunday morning... I'll call it the Nexus Jesus from now on ahah!
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I had the same symptoms.
At next day the phone died again. Desperately put again the modified kernel but i dont had success. I tried many procedures that i found in this forum but still not work the phone. I can say that the strange is the green screen with the legend "unknown reset" (atteched)
Same, also--but eventually, it just stayed dead. The LG warranty (at least for US) is 30 months from original date of purchase. They pay shipping both ways, but I had to request shipping label on the first repair as it was not emailed to me. Just got mine back after 2nd mb replacement. Hopefully, all will stay working for a least another year.
had the same problem, open it, put out the board, 200°C for 15min, wait till it is cold, put back in. worked for me.