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I charged my G2 via USB to my PC today. I noticed that the green light came on, and about 10 minutes later I heard the sound from my PC indicating that the USB had been unplugged - but it wasn't.
Now the phone appears to be dead.
I've pulled the battery, put it back in, won't come on.
I pulled it again, let it sit for 30 minutes, put it back in, won't come on.
I plugged it into my wall charger. I get 3 one second long orange LED flashes from the charging LED, followed by one quick 1/2 second flash. This happens once every few minutes (maybe every 5 minutes?)
Sounds like time for a warranty replacement - thoughts?
JWhipple said:
I charged my G2 via USB to my PC today. I noticed that the green light came on, and about 10 minutes later I heard the sound from my PC indicating that the USB had been unplugged - but it wasn't.
Now the phone appears to be dead.
I've pulled the battery, put it back in, won't come on.
I pulled it again, let it sit for 30 minutes, put it back in, won't come on.
I plugged it into my wall charger. I get 3 one second long orange LED flashes from the charging LED, followed by one quick 1/2 second flash. This happens once every few minutes (maybe every 5 minutes?)
Sounds like time for a warranty replacement - thoughts?
Click to expand...
Click to collapse
1) Are you rooted?
2) Can you boot into recovery?
blackknightavalon said:
1) Are you rooted?
2) Can you boot into recovery?
Click to expand...
Click to collapse
1) Not rooted
2) No - nothing works, power button doesn't appear to do a darned thing
Well for one. If the phone is NOT turning on. They cant really tell if it's rooted. Second, Yes. If its not working man return it. They will have no problem with giving you a brand new one.
I just got off the phone with HTC - they had me try to do a factory reset - failed miserably! Couldnt get factory recovery to come up - or anything else for that matter. Having checked the serial, they want me to call warranty replacement in the AM.
NOW - that having been said - should I try going through T-Mobile even though this is a 2nd hand phone? I'm thinking it may be a little faster... Thoughts?
JWhipple said:
I just got off the phone with HTC - they had me try to do a factory reset - failed miserably! Couldnt get factory recovery to come up - or anything else for that matter. Having checked the serial, they want me to call warranty replacement in the AM.
NOW - that having been said - should I try going through T-Mobile even though this is a 2nd hand phone? I'm thinking it may be a little faster... Thoughts?
Click to expand...
Click to collapse
Yeah, go through T-Mobile. That's how a coworker got a brand new G2 after he reported his second-hand G2 as broken.
Oh, and next time, root your phone. That way you can fix the problem easier.
Leave it on the wall charger (not USB) overnight, and see if that makes any difference.
Can you please post what happened so others may have a bit of guidance in the future? Thank you,
redpoint73 said:
Leave it on the wall charger (not USB) overnight, and see if that makes any difference.
Click to expand...
Click to collapse
Tried it - nothing
I think you're hosed. If you can boot into recovery, or connect on ADB (which requires USB), there isn't much that can be done.
The fact you haven't really messed with the phone at all (rooted), tends to make me believe its a hardware failure of some sort. A bad battery comes to mind as a possibility. But if you are on warranty, may as well send it in, and not mess with that.
Probably time to send it in for warranty repair/replacement.
I called and set up an RMA with HTC...
Based on the conversation we had, they don't send out replacements - they literally rebuild the phone and "refurb" it...
Guess i'll take a picture of the internal sticker with the numbers to see if I get the same device back!
I finally got around to sending it back - should have arrived there today. I have my Sensation now as my primary device but looking forward to having my G2 as a backup!
It might of been a dead battery lol. But now you'll never know!
Chinam4n said:
It might of been a dead battery lol. But now you'll never know!
Click to expand...
Click to collapse
Actually, when you send to HTC you are told specifically to NOT ship the battery, so, the battery, SIM, MicroSD, and battery cover are sitting in my drawer at home...
SO - if it comes back and still doesn't work, I'll lean towards the battery.
Well, I'll be damned - HTC just called me and told me it was indeed the battery! So, they are sending me a new battery, charger and USB cable.
I was going to mention the usb connection on the phone being bad because you and I had the same car home issue before the one where it kept launching for no reason. Well I resolved that by cleaning the usb port and its been fine since.
I figure the usb port was either dirty, hosed or was obviously improperly charging the device hence the orange led charge sequence.
Hopefully, HTC took a gander at you usb port and cleaned it or fixed it before you get it back, if you haven't already. If you did try cleaning the port out to prevent future problems.
Sent from my HTC Vision using XDA App
JWhipple said:
Well, I'll be damned - HTC just called me and told me it was indeed the battery! So, they are sending me a new battery, charger and USB cable.
Click to expand...
Click to collapse
Lol!! That's pretty funny, I had a feeling that it would be the battery. Phones don't break all of a sudden if you didn't do anything rooting wise or has touched water. Just hope that they won't update your G2 to Gingerbread! Then you can't root and now stuck like me
Chinam4n said:
Lol!! That's pretty funny, I had a feeling that it would be the battery. Phones don't break all of a sudden if you didn't do anything rooting wise or has touched water. Just hope that they won't update your G2 to Gingerbread! Then you can't root and now stuck like me
Click to expand...
Click to collapse
Yup - came with Gingerbread.
Hi all,
For the last two to three months, I've been running a Universe ROM on my E4GT. Other than an occasional quirk, the phone has been working very well. I noticed that my phone didn't seem to be connecting to my home WiFi, so I put it into Airplane mode, and then took it out of Airplane mode. Instantly, it connected to my WiFi with a MUCH better signal After checking emails on the phone, I set an alarm and went to sleep. I woke up without the alarm since it did not go off. My phone appeared to be off. Holding the power button resulted in the blue LED charge light flashing, but the screen did not come on. I pulled the battery and put it back, thinking that the phone had some odd-ball software glitch that made it turn off in the middle of the night. When I hit power, the blue LED turns on, blinks, and that is all that happens. Once and only once since this started, my screen showed the boot animation, but did not get past that.
Because my screen turned on ONCE, I'm really hoping that I am soft bricked and not hard bricked. It does seem VERY odd for the phone to become bricked after working fine on this ROM for at least a couple months. The only change I made in recent time is to change a governor in ExTweaks from Hyper to Ondemand. I suppose that could have somehow caused this.
I stopped by a Sprint store, but they would not help as I do not have insurance and the phone is out of warranty.
Do you think making a USB jig or buying one may help? There is a Radio Shack close to where I live. And I have an extra USB cable I can take apart.
If that fails, should I send the phone to mobiletechvideos.com for their JTAG repair? It costs $50 plus shipping to them, but that is still cheaper than buying a new phone. If it came to that, I'd certainly hope they could fix it.
The fact that the blue LED light comes on seems like a decent sign of some life. While the battery animation does not come on, the light does.
Thanks for reading and offering any advice/suggestions.
Can you get into recovery or odin mode?
bigdaddy619 said:
Can you get into recovery or odin mode?
Click to expand...
Click to collapse
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.
anindrew said:
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.
Click to expand...
Click to collapse
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d
bigdaddy619 said:
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d
Click to expand...
Click to collapse
Thank you! I'll post here if I get that to work or have an alternate solution.
Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app
BluesRulez said:
Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.
Brick
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Click to expand...
Click to collapse
Thank you very much for the reply. My phone was having a strange issue with connecting to my home WiFi before I put it on the charger for the last time. I wonder if that was a tell-tale sign that something was up.
I went to the Sprint store closer to where I live and explained what happened. They didn't give me any argument at all. Their tech checked out my phone, but couldn't get it to power up at all. They ordered a replacement E4GT (might be new; might be refurbished) for me for $35. I should have it by Friday. I was surprised by how helpful they were. Apparently, they have see this issue occur on some other Android phones as well.
What is the Chainfires app? Does it identify if you have the "older" chipset which can cause the brick issue? That must be what you mean by "GotBrickBug," right?
Since I'm eligible for an upgrade in June, I think I'll just use the stock ROM to avoid any possible issues. I wonder if the GS4 will be out then. It's always interesting to see what the hot new phone is going to be when you're ready for an upgrade.
Again, thank you to everyone for the helpful replies!
Surprised they even had you pay but I'd have paid $35 also if they'd asked me too.
You should get either new or new board at least.
Here's Chainfire's thread and app in OP. By the looks of it, my chips firmware is updated and as much as I've tested and flashed in the last couple weeks, it's holding up great. http://forum.xda-developers.com/showthread.php?t=1693704
My first clue was that my phone was having problems being read by my PC. Couldn't see either the onboard usb or my external usb. It was intermittent and within a week it was gone.
Sprint has been seeing this problem for sure and in Chainfire's thread, Samsung is well aware.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2
anindrew said:
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.
Click to expand...
Click to collapse
Sounds like the h/w took a dump on you - the phone replacement was probably the only route left. By any chance did you leave it charging and/or in a location that allowed it to store heat? (Like a blanket, foam cushion, etc)
Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Click to expand...
Click to collapse
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Update the next day: I found this thread, which is essentially a match for what I was experiencing. That one ended with a wait-it-out approach, and I basically did the same. I left it plugged in overnight, even though it appeared not to be charging at all (stone cold, no red light). In the morning, it was still all but dead, but I popped out the battery again (I had done this many times before), replugged it into power, and then it charged normally and completely for the first time since the incident. Moral: don't let the phone go below 15%, and if you do, plug it in ASAP. Don't ignore it overnight, even if it's powered off (maybe especially).
rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Click to expand...
Click to collapse
You're right - folks, this is not the eMMC bug. Let's just clear that up. If you need further information on that you can refer to the discussion thread on that bug and all the research that several folks have put into it.
When I first got my E4GT there was talk of a BLOD or "sleep of death" where the phone would not come back on. Wasn't the eMMC bug. Most people had a low battery so it was thought the batteries were too low and that it booted and messed up the bootloader. Others thought they overheated. Problem is without any way to diagnose the problem it's hard to come up with a "true" answer.
Perhaps a JTAG could revive the phones. Odd that even if plugged in that nothing is happening. But sometimes h/w really can just go south and trash a phone.
I highly suggest backing up your internal usb drive as frequently as possible because I lost a lot of photos that I never transfered, thanks to Samsung and my hardware taking a crap. Emmc blue light bug really sucks, believe me...
---------- Post added at 03:39 AM ---------- Previous post was at 03:29 AM ----------
rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Click to expand...
Click to collapse
Doesn't sound like emmc at all. All you will have is a blue light and that's it. If you saw ANY display, it's probably a battery and charging issue. You'll know the bug when you don't see anything but blue and no display at all.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2
anindrew, how did it all turn out?
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
DarkyHero said:
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
Click to expand...
Click to collapse
Have you tried plugging it in to a wall charger for a day or so?
Stefan0vic said:
Have you tried plugging it in to a wall charger for a day or so?
Click to expand...
Click to collapse
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
DarkyHero said:
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
I'm hoping for a blast of life. I once thought I hardbricked mine, I left it in the wall charger and it booted up in the bootloader after being in the charger for a day. Reflashed my rom and boot.img and never have i had problems. I suggest trying to boot the phone up after a day or so, if this will not work try and charge it again and acces the bootloader right away. If you can access the bootloader you can flash custom software. Does the red LED show if you charge it? Can't you acces the bootloader at all?
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
DarkyHero said:
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
Click to expand...
Click to collapse
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Possible fix
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Stefan0vic said:
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
Click to expand...
Click to collapse
Thanks, when you say it booted to bootloader, do you mean you had to press some button combination and it went into bootloader mode or did you wake up and your phone just happened to be in bootloader mode?
Also, would opening up the phone void the warranty? Because, if so, I'm not sure I will be able to get a replacement.
Thanks,
~DarkyHero
hf_onyx said:
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks, what exactly is a JTAG repair?
Thanks,
~DarkyHero
Mantenner said:
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Click to expand...
Click to collapse
Thanks, I'll leave my phone plugged in to my laptop and come back to it in a few hours.
Which problem would your solution be fixing? Would it be trying to fix the battery? Because, apparently, the problem with my phone is the dead motherboard
Thanks,
~DarkyHero
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Mantenner said:
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Click to expand...
Click to collapse
'Barging'? But surely fixing the battery wouldn't fix the motherboard?
Sorry, I'm slightly confused, please could you explain?
Thanks,
~DarkyHero
Sorry I meant charging. I found it hard to believe that your motherboard was the problem, but if you're sure that's the issue then don't bother trying my suggestion. That really sucks man, how'd it happen?
Sent from my Lenovo A820 using xda app-developers app
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
nogotaclue said:
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
Click to expand...
Click to collapse
Yes, thank you so much, you are the first person to pick up on that!
I did leave my phone plugged into my laptop for a few hours, but no red charging LED. I also left my phone plugged into the wall charger overnight, but also no red charging LED. Does this confirm my fear that my motherboard is completely dead?
The guy I went to seemed reasonable, but he didn't seem 100% reliable. He didn't have a manual of the HTC One X up on his computer screen or anywhere, he just went straight in, although it might just be me being the skeptical one. I would say I don't completely trust him, so should I go to another cheap repair shop in the UK or just send it to Three and hope they don't notice the phone has already been opened?
Thanks,
~DarkEddy
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
nogotaclue said:
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
Click to expand...
Click to collapse
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
DarkyHero said:
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Tigerlight said:
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Click to expand...
Click to collapse
I suppose I should have continued in the other thread, I just thought my post was a bit cumbersome and overloaded with excess information.
Three did send me a refurbished phone when they weren't able to repair my previous HTC One X, but I'm pretty sure they would have tidied up the internals as well (adding their seals)??? They even sent it to me with some blue plastic tape covering the back and sides of the phone.
I could try going to HTC directly, but I suppose it would be more complicated than just asking Three, so I'll do what you said and hope for the best
Thanks,
~DarkEddy
Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
More info in my last post:
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance.
Did you rooted or unlocked?
Cryorus said:
Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
Thank you in advance.
Click to expand...
Click to collapse
You are bricked .
Check unbricking threads...
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
Edit: I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance
Regards!
New data:
When I pluggin the phone to the PC, the PC plays the "hardware detection sound" but then it disconnects too. Maybe it has something to do with the battery or something related?
Thank you in advance, phone is still dead.
Mario.
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
Cryorus said:
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
Click to expand...
Click to collapse
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
NiKiToS-04 said:
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
Click to expand...
Click to collapse
Yes I tried that 2 months ago... But yesterday... I arrived home and tried to charge again, waited about 2 hours, turned it in and pop... I have the phone again (I keep losing phone and data signal, but... come on, it is on now)... So I don't know... I heard many times that pluging in and off the battery and "waiting" seemed to work for a lot of people, but come on... 2 months?
Regards.
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
hugo06 said:
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
Click to expand...
Click to collapse
Wow... so the problem is not the battery... then it is really weird, how can just "waiting" be the solution?
Hugo, how long have you been with your phone turned off?
One month, the time to receive the new battery
hugo06 said:
One month, the time to receive the new battery
Click to expand...
Click to collapse
That is a lot... I waited 2 months... sorry I don't know anything about the matter... but don't lose faith, maybe it will turn on again someday.... Advice, charge it and leave it charging for... a week? then try again.
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
NiKiToS-04 said:
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
Click to expand...
Click to collapse
This seems like a different problem than ours... maybe you should try replacing the usb charging port.
Cryorus said:
This seems like a different problem than ours... maybe you should try replacing the usb charging port.
Click to expand...
Click to collapse
I'm not so sure... It sound's more like I'm either grounding some contacts or I'm somehow short circuiting something. Maybe it could be a broken capacitor or something? That would explain why your phone started working after 2 month.
Well in any case it would be interesting íf somebody with that issue would try touching the contacts in the USB port with metal needle and connect the phone to the PC.
I've ordered a new USB thingy already and going to swap it soon, I'll keep you updated.
I have try to change the battery and the usb port. The battery work one time but won't charge. Can't say if it is the same issue or because is is a cheap battery
Any news NiKiToS?
About a week ago, with my battery at 39% i plugged my z5 premium in to charge and it never came back on again.
I have tried all the usual tricks, pwr and vol up, removing the battery, the sim slot button, and pretty much any combination of buttons and still nothing.
It will charge just fine, but will only reach the white sony xperia screen and no further. it will flash up the white screen then go black with the notification light flahing red 3 times and then staying red. once or twice it has started to load the 'powered by android' screen and then just blackness. If i hold vol down and plug into laptop the notification light will turn blue and it shows up as 'adb android device'. Thats the extent of the life left in it.
So what would people suggest as my next step? is it still possible to recover the data thats on the phone or is it a total loss?
I had exactly the same problem over a month ago. I am pretty sure it happened because of liquid damage to my motherboard.
I managed to bring it back to life by flashing with flashtool and ticking ALL wipes and resets available.
It worked fine until it died for good weeks later (I had left it to charge overnight and there were no signs of life the next morning). After a quick visual hardware inspection (aka teardown) I concluded that the only solution was to replace the motherboard. I did just that, and every other component works fine.
TL;DR: Give it a go, flash with all wipes and resets offered by flashtool (you'll lose all data) and hope for the best. You better be looking at prospective phones in case your mobo goes kaput.
EDIT: wow I'm only 4 months too late haha. Pretty sure he has a new phone already xD
Pixelado said:
I had exactly the same problem over a month ago. I am pretty sure it happened because of liquid damage to my motherboard.
I managed to bring it back to life by flashing with flashtool and ticking ALL wipes and resets available.
It worked fine until it died for good weeks later (I had left it to charge overnight and there were no signs of life the next morning). After a quick visual hardware inspection (aka teardown) I concluded that the only solution was to replace the motherboard. I did just that, and every other component works fine.
TL;DR: Give it a go, flash with all wipes and resets offered by flashtool (you'll lose all data) and hope for the best. You better be looking at prospective phones in case your mobo goes kaput.
EDIT: wow I'm only 4 months too late haha. Pretty sure he has a new phone already xD
Click to expand...
Click to collapse
hello,
im having the same issue, but how it would be flashed and the computer didn't detect it?
what's the trick in that? thank you
Nidhal AKA the king said:
hello,
im having the same issue, but how it would be flashed and the computer didn't detect it?
what's the trick in that? thank you
Click to expand...
Click to collapse
If your computer cant detect the phone, it could be one of the following:
- Bad usb cable
- Bad usb charging port on the phone
- Dead battery
- Dead motherboard
If your computer doesn't make any sound when plugging the phone in, then missing drivers shouldn't be the problem and you should troubleshoot each of the possibilities I mentioned.
Pixelado said:
If your computer cant detect the phone, it could be one of the following:
- Bad usb cable
- Bad usb charging port on the phone
- Dead battery
- Dead motherboard
If your computer doesn't make any sound when plugging the phone in, then missing drivers shouldn't be the problem and you should troubleshoot each of the possibilities I mentioned.
Click to expand...
Click to collapse
Thanks for the tips.. I will check again and i hope it will be detected.
Sent from my Sony H8416 using XDA Labs
2-minute reset.
I thought mine was bricked after only 2 months. I came across this fix on the Sony website and it fixed mine where it could work again. I had to factory reset it. It was just locking up and freezing. Be sure to hold that button in for 2 solid minutes. I watched the clock. Longest 2 minutes of my life.
https://support.sonymobile.com/glob...em-&-performance/i-cannot-power-on-my-device/
Pixelado said:
I had exactly the same problem over a month ago. I am pretty sure it happened because of liquid damage to my motherboard.
I managed to bring it back to life by flashing with flashtool and ticking ALL wipes and resets available.
It worked fine until it died for good weeks later (I had left it to charge overnight and there were no signs of life the next morning). After a quick visual hardware inspection (aka teardown) I concluded that the only solution was to replace the motherboard. I did just that, and every other component works fine.
TL;DR: Give it a go, flash with all wipes and resets offered by flashtool (you'll lose all data) and hope for the best. You better be looking at prospective phones in case your mobo goes kaput.
EDIT: wow I'm only 4 months too late haha. Pretty sure he has a new phone already xD
Click to expand...
Click to collapse
I am just adding a list of similar threads that have been recently posted regarding this strange sudden death issue, battery not charging, weird non-software bootloop.
Sudden Death
InfiniteBootLoop
Unable to Turn On
My Phone Just died (april2019)
Not charging (user is rooted though)
I think i will also collate many of the similar threads into titles and post it as a new thread. As this forum is extremely bloated and repetitive whilst simultaneously being confusing for some users.
I guess Z5P is old now, but trust me the XZ3 is complete garbage so support for Z5P should be much cleaner and better organised now.
Any news for this?