I charged my G2 via USB to my PC today. I noticed that the green light came on, and about 10 minutes later I heard the sound from my PC indicating that the USB had been unplugged - but it wasn't.
Now the phone appears to be dead.
I've pulled the battery, put it back in, won't come on.
I pulled it again, let it sit for 30 minutes, put it back in, won't come on.
I plugged it into my wall charger. I get 3 one second long orange LED flashes from the charging LED, followed by one quick 1/2 second flash. This happens once every few minutes (maybe every 5 minutes?)
Sounds like time for a warranty replacement - thoughts?
JWhipple said:
I charged my G2 via USB to my PC today. I noticed that the green light came on, and about 10 minutes later I heard the sound from my PC indicating that the USB had been unplugged - but it wasn't.
Now the phone appears to be dead.
I've pulled the battery, put it back in, won't come on.
I pulled it again, let it sit for 30 minutes, put it back in, won't come on.
I plugged it into my wall charger. I get 3 one second long orange LED flashes from the charging LED, followed by one quick 1/2 second flash. This happens once every few minutes (maybe every 5 minutes?)
Sounds like time for a warranty replacement - thoughts?
Click to expand...
Click to collapse
1) Are you rooted?
2) Can you boot into recovery?
blackknightavalon said:
1) Are you rooted?
2) Can you boot into recovery?
Click to expand...
Click to collapse
1) Not rooted
2) No - nothing works, power button doesn't appear to do a darned thing
Well for one. If the phone is NOT turning on. They cant really tell if it's rooted. Second, Yes. If its not working man return it. They will have no problem with giving you a brand new one.
I just got off the phone with HTC - they had me try to do a factory reset - failed miserably! Couldnt get factory recovery to come up - or anything else for that matter. Having checked the serial, they want me to call warranty replacement in the AM.
NOW - that having been said - should I try going through T-Mobile even though this is a 2nd hand phone? I'm thinking it may be a little faster... Thoughts?
JWhipple said:
I just got off the phone with HTC - they had me try to do a factory reset - failed miserably! Couldnt get factory recovery to come up - or anything else for that matter. Having checked the serial, they want me to call warranty replacement in the AM.
NOW - that having been said - should I try going through T-Mobile even though this is a 2nd hand phone? I'm thinking it may be a little faster... Thoughts?
Click to expand...
Click to collapse
Yeah, go through T-Mobile. That's how a coworker got a brand new G2 after he reported his second-hand G2 as broken.
Oh, and next time, root your phone. That way you can fix the problem easier.
Leave it on the wall charger (not USB) overnight, and see if that makes any difference.
Can you please post what happened so others may have a bit of guidance in the future? Thank you,
redpoint73 said:
Leave it on the wall charger (not USB) overnight, and see if that makes any difference.
Click to expand...
Click to collapse
Tried it - nothing
I think you're hosed. If you can boot into recovery, or connect on ADB (which requires USB), there isn't much that can be done.
The fact you haven't really messed with the phone at all (rooted), tends to make me believe its a hardware failure of some sort. A bad battery comes to mind as a possibility. But if you are on warranty, may as well send it in, and not mess with that.
Probably time to send it in for warranty repair/replacement.
I called and set up an RMA with HTC...
Based on the conversation we had, they don't send out replacements - they literally rebuild the phone and "refurb" it...
Guess i'll take a picture of the internal sticker with the numbers to see if I get the same device back!
I finally got around to sending it back - should have arrived there today. I have my Sensation now as my primary device but looking forward to having my G2 as a backup!
It might of been a dead battery lol. But now you'll never know!
Chinam4n said:
It might of been a dead battery lol. But now you'll never know!
Click to expand...
Click to collapse
Actually, when you send to HTC you are told specifically to NOT ship the battery, so, the battery, SIM, MicroSD, and battery cover are sitting in my drawer at home...
SO - if it comes back and still doesn't work, I'll lean towards the battery.
Well, I'll be damned - HTC just called me and told me it was indeed the battery! So, they are sending me a new battery, charger and USB cable.
I was going to mention the usb connection on the phone being bad because you and I had the same car home issue before the one where it kept launching for no reason. Well I resolved that by cleaning the usb port and its been fine since.
I figure the usb port was either dirty, hosed or was obviously improperly charging the device hence the orange led charge sequence.
Hopefully, HTC took a gander at you usb port and cleaned it or fixed it before you get it back, if you haven't already. If you did try cleaning the port out to prevent future problems.
Sent from my HTC Vision using XDA App
JWhipple said:
Well, I'll be damned - HTC just called me and told me it was indeed the battery! So, they are sending me a new battery, charger and USB cable.
Click to expand...
Click to collapse
Lol!! That's pretty funny, I had a feeling that it would be the battery. Phones don't break all of a sudden if you didn't do anything rooting wise or has touched water. Just hope that they won't update your G2 to Gingerbread! Then you can't root and now stuck like me
Chinam4n said:
Lol!! That's pretty funny, I had a feeling that it would be the battery. Phones don't break all of a sudden if you didn't do anything rooting wise or has touched water. Just hope that they won't update your G2 to Gingerbread! Then you can't root and now stuck like me
Click to expand...
Click to collapse
Yup - came with Gingerbread.
Related
I have a stock Tmobile G2 that I have not rooted or done a thing too. I've been enjoying it just like it is.
Last night, I plugged it in at night and went to bed. This morning, the green LED was on saying it was fully charged, but it wouldn't power on? I finally pulled the battery and it powered on to the standard white HTC screen, but hung there for 5+ mins. I pulled the battery and again and I think the HTC screen came up again and hung again. After that battery pull, I could no longer get it to even power on.
Here's what I've noticed.
-After a battery pull and then plugging it in, I get an "orange" LED, but nothing happens. Can't power on, and it doesn't ever seem to turn green even after hours on the charger. When I remove the plug, the orange LED stays on and nothing happens.
- If I pull the battery and try to turn it on before plugging it , nothing happens, but in the same token, it won't show the orange LED if I plug it in.
The only thing different I did last night was that I used a Mini to Micro converter plug for the first time. I have a ton of Mini-USB plugs, so just ordered 2 of these. Could have been coincidence, but thought I would mention it.
My battery has been fine and has shown no issues of being bad, but wondering if they just crap out or something? The no charging LED after trying to turn it on is strange?
Any ideas?
Return it and call shenanigans?
That's really quite strange. Have you modded anything on the system that would affect it at all?
yeah, the hardware in your phone is simply broken. to make sure this is true, try doing a recovery. pull the battery, put it back in, hold the volume DOWN key, while hitting the power on button, use the volume rocker to go down to recovery, and then follow the instructions to recover the phone. but it sounds to me like water damage of some sort around the plug, or you pulled out the charger wrong and broke it. **this will remove all apps you have installed, but its better than having to wait for t-mo to send you a new one**
dietotherhythm said:
Return it and call shenanigans?
That's really quite strange. Have you modded anything on the system that would affect it at all?
Click to expand...
Click to collapse
Haven't touched a thing on this phone. I have an older G1 I've played with ROM's on and stuff, but I've left the G2 alone.
Only thing is standard apps from the market.
jenlow said:
yeah, the hardware in your phone is simply broken. to make sure this is true, try doing a recovery. pull the battery, put it back in, hold the volume DOWN key, while hitting the power on button, use the volume rocker to go down to recovery, and then follow the instructions to recover the phone. but it sounds to me like water damage of some sort around the plug, or you pulled out the charger wrong and broke it. **this will remove all apps you have installed, but its better than having to wait for t-mo to send you a new one**
Click to expand...
Click to collapse
Just tried the recovery, but nothing.
No water damage or anything. Phone has been well taken care of and looks new.
I guess its just a failure. Only had it a month or so. Guess I'll contact tmobile about a replacement.
These things happen, my original G1 died after about a week of use, though I would have expected that after a month you would be in the clear.
raitchison said:
These things happen, my original G1 died after about a week of use, though I would have expected that after a month you would be in the clear.
Click to expand...
Click to collapse
Yeah, kind of surprised myself. Electronics do fail though.
BlueLghtning said:
I have a stock Tmobile G2 that I have not rooted or done a thing too. I've been enjoying it just like it is.
Last night, I plugged it in at night and went to bed. This morning, the green LED was on saying it was fully charged, but it wouldn't power on? I finally pulled the battery and it powered on to the standard white HTC screen, but hung there for 5+ mins. I pulled the battery and again and I think the HTC screen came up again and hung again. After that battery pull, I could no longer get it to even power on.
Here's what I've noticed.
-After a battery pull and then plugging it in, I get an "orange" LED, but nothing happens. Can't power on, and it doesn't ever seem to turn green even after hours on the charger. When I remove the plug, the orange LED stays on and nothing happens.
- If I pull the battery and try to turn it on before plugging it , nothing happens, but in the same token, it won't show the orange LED if I plug it in.
The only thing different I did last night was that I used a Mini to Micro converter plug for the first time. I have a ton of Mini-USB plugs, so just ordered 2 of these. Could have been coincidence, but thought I would mention it.
My battery has been fine and has shown no issues of being bad, but wondering if they just crap out or something? The no charging LED after trying to turn it on is strange?
Any ideas?
Click to expand...
Click to collapse
I'm on my 4th G2. The screen kept going out on two of them and the other one, all the apps were force closing on me. I almost gave up on this phone and went to a nexus s but I love the quality of this phone as in it don't feel or look cheap. Also I would have missed my hardware keyboard for my fat fingers lol. I was not going to get a mytouch 4g. Wanted to get as stock vanilla android as I could.
Just send it back and get a new one. Hopefully the next one won't give you these problems.
Sent from my T-Mobile G2 using XDA App
Those are usually the signs of water damage or a fried battery
Sent from my HTC Vision using XDA App
Tmobile assisted me and all is well!
Hey all
Wonder if anyone can shed any light on what I think is a unique problem - in that I can't find anyone with the exact same issue.
Last weekend I took the SIM card from my GN to place in another phone I was trying out. The GN was powered back on and being used on WIFI as I was doing comparisons, shooting some video of the new phone with it etc.
Popped the GN in a drawer without thinking and left if powered on
(see if you can guess where this is going)
Messed around with the other phone for about 4 days, got my GN out of the drawer and went to put the SIM back in my GN.
1. GN would not turn on initially at all. No recovery, nothing. (solved)
Read some posts on XDA and elsewhere, people with similar issues mentioning a long (5min+) battery pull would wake her up. Dutifully I obliged and the phone did indeed wake up. However, battery was totally dead and phone shut back down.
2. GN will not accept charge from a wall charger when phone is on.
Whilst the phone seems to take a 'trickle' charge whilst powered off (battery charge animation is on), this is exceptionally slow. Took all night to get to about 50% charged to allow me to boot up and have a look around. Whilst the phone is powered on, it will not recharge. tried all sorts of official and other USB and mains cables.
3. When connected to a PC via USB, will accept charge, but error message notes that USB Device not reconised, troubleshoot? etc...
Phone won't mount. Status says it is charging over AC.
So what's up? I assume the battery died big time over the 4 days i left it. A have a new official battery in the post to resolve but... didn't anticipate the issues with USB connection etc. Worried the phone might be partially bricked/borked/knackered.
Phone is GSM 16Gb currently on 4.0.2 and totally stock. So no tinkering to date has caused this. Only event that proceeded the issue was the full battery drain.
Any hints / tips / info / moral support gladly accepted.
Really sounds like you're phone was already borked, just waiting for the right time to tell you. You might've hurt it's feelings.
Sent from my Galaxy Nexus using XDA App
Sounds like it's emotionally scarred from being abandoned for another phone and left in a cold dark danky drawer for half a week.
Have you tried reinstalling the USB drivers?
Also could try factory reset as well as try unlocking it and relocking. Worst case, send it in repair, just tell them it's heartbroken.
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
GringoMonkee said:
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Assuming you're on a windows since you called it a PC..
Try and see if windows can install it for you.
Go to Start > Run > Enter "device installation" in the search > select "Change device installation settings" > Select "Install driver software from windows update if it's not found on my device"
Many have seen this type of problems, see http://forum.xda-developers.com/showthread.php?t=1427539
It's a hardware issue, but is fixable if you want to change the USB port yourself
Thanks.
Then post you link to seems to be about 'phantom' charging when no cable is connected. This is the opposite in a way - it won't charge when turned on at all.
New battery arrived today. No change. Device still trickle charges when powered off, but doesn't charge on mains power, and still will not recognise when plugged into an XP or Linux machine.
Gonna try a factory reset and will update.
Let me know of any ideas and or people with the same issue. I'm still of the opinion I haven't seen a thread with this same issue. Would be happy to be corrected.
Cheers
Well, a factory reset did nothing...
Stuck...
If you read the thread, many have had this exact problem, including myself. For me the phantom charging happened a while after it refused to charge.
What the actual ****...
I just tried what can only be described as the 'toothpick trick' : pushing down the connector nub inside the USB port on the phone et voila, now acting as normal.
I can only describe that as a really ****ty example of workmanship from Samsung.
And it would be after I reset the device as well.
Do you think this one's a definite hardware issue / defect? Seems a crazy thing to happen.
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Lol, I was the one figuring out the toothpick trick I ordered the phone from clove.co.uk the first week it was released, and had this issue haunt me after a few weeks. As I'm in norway, I was not looking forward to sending it in, so tried to fix it myself. I tried "everything", including short circiut some pins in the plug on purpose, but what finally fixed it for me was to buy a OEM USB Charging board on ebay and replace it myself.
I know, really ****ty QA at Samsung.
Not looking forward to sitting and waiting to see if this is a recurring issue.
How much of a job is replacing the board on the phone?
Sent from my Galaxy Nexus using XDA App
Not that hard. The phone is easy to pick apart, and you can just "plug" in the new card with two simple connectors.
Turns out it is a recurring issue.
Is this the sort of thing that would be classed as due a replacement phone?
Sent from my Galaxy Nexus using XDA App
zoolake said:
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Click to expand...
Click to collapse
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
chuckdz3 said:
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
Click to expand...
Click to collapse
Yes, I know there are many topics on this, but mine is a little different, and this appears to be the most current thread.
I have a galaxy nexus that I got from Google IO last summer. It has worked great until last week. It stopped taking a charge. When I would plug it in with the same plug I have used for months, it would show the lightning bolt, but not charge. I tried the toothpick thing but no luck and ended up breaking the usb port. So, I bought a replacment usb board off ebay and installed that. Now, when I plug the phone in, still no charge, but my computer does recognize the phone.
Then after the 4.2.2 update, I no longer see the lighting bolt, but it still does not charge. I have been charging the battery at night. I cut off the end of a usb cable and use electrical tape to tape the two stripped wires to the battery. But that only provides an 80% charge and doesnt last the whole day.
1) Not a usb port issue, but might be a motherboard issue?
2) Not a toothpick fix
3) Maybe a software issue?
4) Maybe time to buy the Nexus 4?
My phone won't turn back on or charge anymore. The last thing i did was pause Google Music, then the phone just sat there. It wouldn't go to the home screen or anything, it froze. I pulled the battery and now it won't turn on or charge at all. Won't display the battery charging when i have it connected to the computer or wall. Can't enter fastboot either. I'm currently at work and the computers here wont recognize it when i connected via USB.
mhm motherboard sudden death..? it doesnt seems to be a brick.
fabulous69 said:
mhm motherboard sudden death..? it doesnt seems to be a brick.
Click to expand...
Click to collapse
idk but my own laptop won't recognize it either =/
Painkiller006 said:
My phone won't turn back on or charge anymore. The last thing i did was pause Google Music, then the phone just sat there. It wouldn't go to the home screen or anything, it froze. I pulled the battery and now it won't turn on or charge at all. Won't display the battery charging when i have it connected to the computer or wall. Can't enter fastboot either. I'm currently at work and the computers here wont recognize it when i connected via USB.
Click to expand...
Click to collapse
I doubt it's bricked. Will it start up into the bootloader?
Again, try pulling the battery for a few minutes. Then put everything back together but wait until you have access to a true USB charger, not a USB port on a computer. I've noticed with a few phones in the past (GNex included) that sometimes when I had a bad crash and the phone went unresponsive, that trying to get a hint of life while using a USB port didn't work as well as a charger. You'll probably have to leave it plugged in for a little bit, but after 15-30 minutes you should once again at least get the white battery charging icon to display front-and-center if you give the power button a single push. At that point, try booting into fastboot, then recovery and clean things up a bit before rebooting into android (Wipe Caches, Fix Permissions).
If not, seriously, do everything again, and wait with it charging overnight. I had a similar issue with my Nexus 10 after doing my first unroot and flashing on it. It took nearly an hour, but then I finally got the charging icon (in that case though, a battery pull wasn't feasible).
sporkette said:
I doubt it's bricked. Will it start up into the bootloader?
Click to expand...
Click to collapse
nope, won't start at all.
stefpap said:
Again, try pulling the battery for a few minutes. Then put everything back together but wait until you have access to a true USB charger, not a USB port on a computer. I've noticed with a few phones in the past (GNex included) that sometimes when I had a bad crash and the phone went unresponsive, that trying to get a hint of life while using a USB port didn't work as well as a charger. You'll probably have to leave it plugged in for a little bit, but after 15-30 minutes you should once again at least get the white battery charging icon to display front-and-center if you give the power button a single push. At that point, try booting into fastboot, then recovery and clean things up a bit before rebooting into android (Wipe Caches, Fix Permissions).
If not, seriously, do everything again, and wait with it charging overnight. I had a similar issue with my Nexus 10 after doing my first unroot and flashing on it. It took nearly an hour, but then I finally got the charging icon (in that case though, a battery pull wasn't feasible).
Click to expand...
Click to collapse
Yeah i tried all of that since 1 pm yesterday, that's when it just died on me. I have left the phone charging for over an hour and still don't get any sign of life, not even the white battery charging icon. Left the phone charging overnight, that didn't work also. I tried the OMAP fix but that also failed, it isn't recognized by my laptop.
That's a bummer. Once I had an Epic 4G that I also thought was bricked but the "leave it charge overnight" method worked even though the charging led wasn't on at all. I'm surprised that I now have seen an actual thread with a truly bricked device, not the usual "my phone is going into boot loops its bricked!" thread. Sorry to hear it man.
This may be irrelevant to you, but mine is on verizon and was having charging problems. I went into one of their stores and they had a replacement on the way in under 15 minutes of me coming in. Great service from them if that's who you're with carrier-wise.
crowmallet said:
That's a bummer. Once I had an Epic 4G that I also thought was bricked but the "leave it charge overnight" method worked even though the charging led wasn't on at all. I'm surprised that I now have seen an actual thread with a truly bricked device, not the usual "my phone is going into boot loops its bricked!" thread. Sorry to hear it man.
This may be irrelevant to you, but mine is on verizon and was having charging problems. I went into one of their stores and they had a replacement on the way in under 15 minutes of me coming in. Great service from them if that's who you're with carrier-wise.
Click to expand...
Click to collapse
Everything was working perfectly on mine, the battery was at 80%. I'm with T-Mobile and i know they don't carry the Galaxy Nexus. Would a Verizon store let me check if a new battery will be turn it back on? If not, guess i have no other choice but to call Samsung =/
Painkiller006 said:
Everything was working perfectly on mine, the battery was at 80%. I'm with T-Mobile and i know they don't carry the Galaxy Nexus. Would a Verizon store let me check if a new battery will be turn it back on? If not, guess i have no other choice but to call Samsung =/
Click to expand...
Click to collapse
The Verizon gNex uses a different batter than the GSM model.
3rdstring said:
The Verizon gNex uses a different batter than the GSM model.
Click to expand...
Click to collapse
Well that sucks Guess, it's time to call Samsung
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
DarkyHero said:
Hi All,
About a year ago, I bought an HTC One X from Three UK. I recently came to China on holiday and bought an external battery pack from a market stall. Everything seemed to be going well until one day I plugged my phone into the external battery pack and it suddenly died even though it was on ~50% charge, it wouldn't boot and it wouldn't charge when plugged into a power supply (no red LED shining). No combination of pressing buttons would work, so I decided to get it fixed.
I went to a repair guy in China who said that he would charge me if he could repair my phone, but no charge if he couldn't. He disassembled my phone but was unable to fix my phone. He said the problem was that the motherboard was 'burnt' (I'm not sure if the literal translation is correct), and that it would cost 70% of the original phone's value to repair (although he could be wrong about my motherboard being dead)
Now my dilemma is this: I'm not sure if I should send it to Three UK or ask another cheap repair shop in the UK. The problem with sending it to Three UK is I'm not sure whether they will repair it or not - my phone is completely dead and I don't know whether they will count that as improper usage. Also, now that my phone has been opened, will the repair center be able to tell that my phone has been opened before (I'm pretty sure I'm not allowed to open up the HTC One X) and then deny my warranty?
Thanks for any help that you guys can give me!
~DarkyHero
Click to expand...
Click to collapse
Have you tried plugging it in to a wall charger for a day or so?
Stefan0vic said:
Have you tried plugging it in to a wall charger for a day or so?
Click to expand...
Click to collapse
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
DarkyHero said:
I haven't but I probably let it charge a while after my HTC One X died. Out of curiosity, why one day? It seems an awfully long time.
I'll plug it in now, and when should I take if off the wall charger? Also, what signs should I be looking for?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
I'm hoping for a blast of life. I once thought I hardbricked mine, I left it in the wall charger and it booted up in the bootloader after being in the charger for a day. Reflashed my rom and boot.img and never have i had problems. I suggest trying to boot the phone up after a day or so, if this will not work try and charge it again and acces the bootloader right away. If you can access the bootloader you can flash custom software. Does the red LED show if you charge it? Can't you acces the bootloader at all?
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
DarkyHero said:
Oh ok, so am I hoping for it to suddenly turn on or am I hoping that after a day or so I will be able to boot into bootloader?
I have not really used it or charged it since my phone died, but the red LED doesn't show if I charge it and I cannot access bootloader
Click to expand...
Click to collapse
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Possible fix
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Stefan0vic said:
Yes just leave it be, it's all the advice I can give to you right now.. Try it and if it doesn't work you can always get a replacement. This is a weird issue though, I also had a HTC sensation which behaved the same. Left it overnight on charger and it booted to bootloader, then I used a battery script to charge it up while it's restarting to bootloader.
Just leave it on the charger for a day or overnight, see if it turns on
Click to expand...
Click to collapse
Thanks, when you say it booted to bootloader, do you mean you had to press some button combination and it went into bootloader mode or did you wake up and your phone just happened to be in bootloader mode?
Also, would opening up the phone void the warranty? Because, if so, I'm not sure I will be able to get a replacement.
Thanks,
~DarkyHero
hf_onyx said:
The same thing happened to my previous One XL. In my case I flashed a recovery, had to reboot and the phone just "died". It wouldn't charge or turn on. Not even after charging overnight. It took a JTAG repair to bring it back to life.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Thanks, what exactly is a JTAG repair?
Thanks,
~DarkyHero
Mantenner said:
Okay, so a while back I had this same problem. My phone turned off, and whenever I plugged it in to charge it did not seem to be charging, odd. The red light was not coming on either. I was told to do 2 things, i cant remember which order so try both.
Option 1:
Plug your phone into your turned on computer with the USB cable and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge using the wall charger.
Option 2 (not likely to work):
Plug your phone into your wall socket with the USB cable and wall charger and leave it there to charge until the red light comes on (leave for 1-2 hours, more if you feel it necessary), then quickly put it on charge through your turned on computer using the USB cable.
If neither of these work (as dumb as this may sound)turn off your phone and put your phone in the freezer for 15-30 minutes (This is done to discharge the battery, wont break your phone). When you've left it there for your chosen time, try option 1 again. If that doesn't work, turn the phone off again and put it back in the freezer for the same time and try option 2. If they don't work, i'm sorry I don't know how to help you.
Click to expand...
Click to collapse
Thanks, I'll leave my phone plugged in to my laptop and come back to it in a few hours.
Which problem would your solution be fixing? Would it be trying to fix the battery? Because, apparently, the problem with my phone is the dead motherboard
Thanks,
~DarkyHero
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Mantenner said:
Yeh it would be for fixing the barging issue of the battery
Sent from my Lenovo A820 using xda app-developers app
Click to expand...
Click to collapse
'Barging'? But surely fixing the battery wouldn't fix the motherboard?
Sorry, I'm slightly confused, please could you explain?
Thanks,
~DarkyHero
Sorry I meant charging. I found it hard to believe that your motherboard was the problem, but if you're sure that's the issue then don't bother trying my suggestion. That really sucks man, how'd it happen?
Sent from my Lenovo A820 using xda app-developers app
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
nogotaclue said:
I think everyone is kinda missing the point here, the OP made reference to an external battery pack from a market stall which seems to be what killed the handset. Coupled with the fact that a seemingly reasonable repair shop, they didn't charge any money, said the board was dead I think it's safe to assume that the external battery pack was the wrong voltage/amperage or it was faulty. And just in case you do try to charge it, on the slim chance the shop was wrong about the board, it's no good charging on your laptop, you need to plug it into wall charger.
ProBAM Power
Click to expand...
Click to collapse
Yes, thank you so much, you are the first person to pick up on that!
I did leave my phone plugged into my laptop for a few hours, but no red charging LED. I also left my phone plugged into the wall charger overnight, but also no red charging LED. Does this confirm my fear that my motherboard is completely dead?
The guy I went to seemed reasonable, but he didn't seem 100% reliable. He didn't have a manual of the HTC One X up on his computer screen or anywhere, he just went straight in, although it might just be me being the skeptical one. I would say I don't completely trust him, so should I go to another cheap repair shop in the UK or just send it to Three and hope they don't notice the phone has already been opened?
Thanks,
~DarkEddy
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
nogotaclue said:
Anything is worth a try if it isn't going to cost you money, although I must say I have seen a number of cases of external battery packs frying boards. I would say three would be your best option if it's still under warranty, but the there is a screw inside that has a seal over it and if that screw was removed then they will notice the broken seal, unless they are blind. They look for things like that so they can get out of repairing handsets free of charge. If the phone is dead you don't really have anything to lose. The only other option is sell it for parts
ProBAM Power
Click to expand...
Click to collapse
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
DarkyHero said:
Thanks so much for your advice!
When you say you've seen a number of similar cases, do you often repair mobile phones or as a job?
If I do send it in to Three for repair, and they notice the broken seal, how much will they charge me to repair it or will they even give me this option at all?
Thanks,
~DarkyHero
Click to expand...
Click to collapse
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Tigerlight said:
This is your second thread on this issue, why not continue in the other thread...I reference http://forum.xda-developers.com/showthread.php?p=44370602#post44370602
To answer you dilemma directly, send it to Three and play dumb as a post. You have no idea what they're talking about...did they sell you a refurbished phone? You're outraged, blah blah.
Or you might try going to HTC directly.
With either or, I would simply leave out the details. You plugged it in to charge, which you did, and it just died. Poof. Gone.
Click to expand...
Click to collapse
I suppose I should have continued in the other thread, I just thought my post was a bit cumbersome and overloaded with excess information.
Three did send me a refurbished phone when they weren't able to repair my previous HTC One X, but I'm pretty sure they would have tidied up the internals as well (adding their seals)??? They even sent it to me with some blue plastic tape covering the back and sides of the phone.
I could try going to HTC directly, but I suppose it would be more complicated than just asking Three, so I'll do what you said and hope for the best
Thanks,
~DarkEddy
So I ended up flashing CM12 located in one of the other threads to play around with 5.0. It worked perfectly, no problems to be found or anything. However at one point, I went to grab it and play a game, the screen refused to turn on. I tried the Power + Vol. up trick and it still didn't do anything. Concerned (as I was toying around with a resolution app to pump it to 1600x900 res) I continued to try to force reboot it, and tried the Power + Vol. down trick to get into recovery. I plugged it into my computer to see if I can use ADB to force it to reboot and I get an error: no device found. So now I'm stuck waiting for the power to drain completely but it's been close to 24 hours and it still doesnt work. However my computer dings immediately as soon as I plug it in so it sounds like it's still alive (however there's no charging light on). How boned am I? Anything else I can try?
NotRankin said:
So I ended up flashing CM12 located in one of the other threads to play around with 5.0. It worked perfectly, no problems to be found or anything. However at one point, I went to grab it and play a game, the screen refused to turn on. I tried the Power + Vol. up trick and it still didn't do anything. Concerned (as I was toying around with a resolution app to pump it to 1600x900 res) I continued to try to force reboot it, and tried the Power + Vol. down trick to get into recovery. I plugged it into my computer to see if I can use ADB to force it to reboot and I get an error: no device found. So now I'm stuck waiting for the power to drain completely but it's been close to 24 hours and it still doesnt work. However my computer dings immediately as soon as I plug it in so it sounds like it's still alive (however there's no charging light on). How boned am I? Anything else I can try?
Click to expand...
Click to collapse
I think there are 2 other cases exactly like yours, that makes me not want to use CM12.
Wait for the device to die, then try if adb recognizes it, or if you can get into recovery.
FoxyDrew said:
I think there are 2 other cases exactly like yours, that makes me not want to use CM12.
Wait for the device to die, then try if adb recognizes it, or if you can get into recovery.
Click to expand...
Click to collapse
ok, I'll continue waiting, thanks for the info. I'll go ahead and flash CM11 and use that for awhile until HTC pushes their 5.0 out or if problems are fixed. Hopefully it won't take too much longer for the device to die...
2 days later, nothing, opened it up and removed the battery (was surprisingly a joke to do it too), plugged it back in, again nothing, plugged it into PC and the usual ding can be heard from the PC (But no charging light). Guess it's dead. If anyone else figures anything out, feel free to lemme know, back to the old broken screen Reverb for now.
NotRankin said:
2 days later, nothing, opened it up and removed the battery (was surprisingly a joke to do it too), plugged it back in, again nothing, plugged it into PC and the usual ding can be heard from the PC (But no charging light). Guess it's dead. If anyone else figures anything out, feel free to lemme know, back to the old broken screen Reverb for now.
Click to expand...
Click to collapse
Unplug the battery, and then plug the phone into the charger with the battery out. Then after 10-15 minutes, plug the battery back in without unplugging the phone. Then just let the phone charge for a few hours. That has worked for me on other phones several times.
FoxyDrew said:
Unplug the battery, and then plug the phone into the charger with the battery out. Then after 10-15 minutes, plug the battery back in without unplugging the phone. Then just let the phone charge for a few hours. That has worked for me on other phones several times.
Click to expand...
Click to collapse
Unfortunately it didn't work, literally nothing changed. Slight ringing noise from under the heatsink though when plugged in. Guessing it's fubar?
NotRankin said:
Unfortunately it didn't work, literally nothing changed. Slight ringing noise from under the heatsink though when plugged in. Guessing it's fubar?
Click to expand...
Click to collapse
If theres still no charging lite? Possibly. You could try to charge the battery with a split charger. However thats last resort and can break your battery if it doesn't work.
NotRankin said:
Unfortunately it didn't work, literally nothing changed. Slight ringing noise from under the heatsink though when plugged in. Guessing it's fubar?
Click to expand...
Click to collapse
Or you could use your manufacturers warranty and send that baby back in for a fresh one. Claim a defect... Why? Because it is a defect. If you can't get it to boot with adb / rooted methods then their stock methods won't work nor detect anything. Besides, the worse they'll do is send your phone back the same way it got to them.
Also, if the others who ran into this issue could give feedback on if they modified screen resolution before the device kicked on CM12 that would be most informative.
Sent from my 710C using XDA Free mobile app
a bit of a necro, but a headup/final question.
Amazon gave me a full refund (took awhile) and getting a new Desire. However I'm wondering if anyone else has encountered this issue? I REALLY want to keep using Android 5.0 but I'm slightly worried about if it was just bad luck with 5.0, an actual issue with 5.0, or me screwing it up myself with changing my resolution (I don't think I even touched my DPI)(Virgin Mobile US Desire 816).
NotRankin said:
a bit of a necro, but a headup/final question.
Amazon gave me a full refund (took awhile) and getting a new Desire. However I'm wondering if anyone else has encountered this issue? I REALLY want to keep using Android 5.0 but I'm slightly worried about if it was just bad luck with 5.0, an actual issue with 5.0, or me screwing it up myself with changing my resolution (I don't think I even touched my DPI)(Virgin Mobile US Desire 816).
Click to expand...
Click to collapse
A ROM can't fry your phone like this, so you have nothing to worry about. The issue with your last phone wasn't because of CM12.
FoxyDrew said:
A ROM can't fry your phone like this, so you have nothing to worry about. The issue with your last phone wasn't because of CM12.
Click to expand...
Click to collapse
So either I screwed something up or it was a screwed up phone in the first place (I'm inclined to believe this as it was frequently getting into a locked state where I'd have to force reboot it via the vol/power buttons). Guess I'll go for it, thanks!