Develop Bugs

loose usb port

Anyone experiencing a loose usb port. I just got my ATT Tilt2 last week and noticed that the usb plug can be wiggled while inserted, which makes it lose the usb connection.

i have the tmobile version and it jiggles ever so slightly...had it for about 3 weeks now...my old mda usb port broke so i ame very conscious of this issue...
also, the keypad seems a little loose around the spacebar area, like its starting to come unglued
...

My old HTC Vogue developed that problem after about 1 year of use. My week old Tilt2 is quite snug. I don't think it's normal for the plug to be loose enough to lose the connection on a brand new phone.

Try a different USB cable. Not all USB jacks and cables are created equal, I have a few USB cables from other devices with the plug slightly too big for my phones (I don't want to force them in) and a few others that are too loose for them, thus difficult in making a good connection.

Over the last several weeks I've noticed that the USB port is a lot looser. Now if I accidentally just touch the USB cable (the official HTC one) it will lose synch and reconnect.
And actually, if I'm charging via USB on laptop, it is now LOSING charge rather than charging :s

leginag said:
Over the last several weeks I've noticed that the USB port is a lot looser. Now if I accidentally just touch the USB cable (the official HTC one) it will lose synch and reconnect.
And actually, if I'm charging via USB on laptop, it is now LOSING charge rather than charging :s
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All of these parts are inexpensive and user-replaceable. Might be irritating that it should not be in need of repair but I would not let it f up your day.
Loose USB MIGHT be related to the female receiver end having a loose cinch plate. Use a magnifiying glass and a toothpick to check it. If that is not it, a cinch of the male end with a needle nose plier, just a tiny bit, might do the trick.

I'm going to call ATT warranty and see whether this is normal. I have tried several cables, all are about the same. Will see what they say. Thanks for the replies.

ptgptg said:
I'm going to call ATT warranty and see whether this is normal. I have tried several cables, all are about the same. Will see what they say. Thanks for the replies.
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On the phone with them right now. They are offering to replace the phone.

Usb no connect?

Since i am on the energy Rom Energy.RHODIUM.21914.Sense2.1.Aug.18, my USB does charge but does not sync with the pc. i can not access the SD neither the phone itself.
how do i fix this?

have you got the newest activesync/wm device centre installed on your pc? and do you still get the screen asking whether to use activesync, usb storage or internet sharing?

feygor said:
have you got the newest activesync/wm device centre installed on your pc? and do you still get the screen asking whether to use activesync, usb storage or internet sharing?
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I 'm having the same problem as stated above. To anwser your question no, nothing pops up. Please help. I don't think it's a rom problem.

It might be a hardware issue. Try a different USB cable. Also try looking at the USB connector inside the phone with a magnifying glass, to see if any pins look out of place. Different pins are used for the charging as opposed to data (syncing).

Disable your firewall
90% chance this will solve your connectivity issues.
I'm using ESET Smart Security suite, and it's firewall is known to interfere with Windows Mobile phones...
cheers

steviewevie said:
It might be a hardware issue. Try a different USB cable. Also try looking at the USB connector inside the phone with a magnifying glass, to see if any pins look out of place. Different pins are used for the charging as opposed to data (syncing).
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This. Happened to me.
At one time it was thinking TV-out was connected all the time, ARGH!
I fixed it but still, a lot of times it won't sync but will show up in explorer.
Never had firewall issues, though?

kosmarnik said:
This. Happened to me.
At one time it was thinking TV-out was connected all the time, ARGH!
I fixed it but still, a lot of times it won't sync but will show up in explorer.
Never had firewall issues, though?
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How can you tell if it thinks it's in TV out mode? How do you fix.
I'm having the same issue, within the last few weeks USB for activesync or mass storage doesn't seem to work any more. Charging is fine though, as is the headset for radio.

it happens when you don't have active sync installed. if you have active sync installed try using diff. usb port on your pc.

Go into Start > Settings > Connections > USBtoPC.
Uncheck the box that says "Enable faster data synchronization."
Press Done at the bottom and try again.

Both I and a friend had this happen to us at relatively the same time. I'd read another owner that had RMA'd their phone for this issue and was told it was because of their car charger. My friend and I had taken a trip and had both used my charger, which involved turning the car on while plugged in. We were both under warranty, so we got our phones replaced.
To my knowledge, there has been hardware damage and the data part of the connection will not work again.
Another symptom was that the battery was discharging rapidly. If you notice this, you're probably looking at needing a replacement.

arimp said:
How can you tell if it thinks it's in TV out mode?
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The phone will show a TV-out screen asking you to pick PAL or NTSC video output mode.

ugoff said:
Both I and a friend had this happen to us at relatively the same time. I'd read another owner that had RMA'd their phone for this issue and was told it was because of their car charger. My friend and I had taken a trip and had both used my charger, which involved turning the car on while plugged in. We were both under warranty, so we got our phones replaced.
To my knowledge, there has been hardware damage and the data part of the connection will not work again.
Another symptom was that the battery was discharging rapidly. If you notice this, you're probably looking at needing a replacement.
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What happen here was that the pins got slowly bent out of shape and could not maintain contact and were some times making a short.
I fixed it with some sharp end tweezers and a needle.

[Q] OTG Cable stopped working on Galaxy Note 2

So I've had my OTG cables (eBay/Amazon) for quite some time now. A couple of days ago it just stopped working. I was using it to transfer files from thumb drive to/from the phone. My buddy has the exact phone I do Galaxy Note 2 and both cables I have work fine on his phone but not on mine? Phone detects that the OTG is inserted with the usual "USB Connector Connected" notification but when a USB memory stick is inserted it will not show the "USB MASS Storage" notification and I can't see the memory stick in file manager. Occasionally (1 in 20 tries) and after a reboot, it will see the stick and allow me to explore the contents. I have tried 2 different cables that used to work fine with my phone and several USB sticks that also used to work and still do work on my buddies phone.
All other functionality of the phone remains perfect as it is fairly new. Charging through USB works fine, transferring data from USB to PC also works fine. I have looked into the port with a magnifying glass and it is clean and shows no signs of debris or pocket lint and the cable has a good feel when it is inserted. Positive click.
I tried to do a restore factory settings today and still it's totally hit and miss with either OTG cable.
Any help would be greatly appreciated.

Wow 60 views and not one suggestion. Guess this must not be a common thing at all.

I just tried it and works fine for me. Maybe try a different rom or custom kernel and see if it works then...I really dont have any suggestions
Galaxy Note 2

You said you tried the cables on your buddies phone but have you tried different cables on your phone?
Also this might help you.
Its meant for the gs3 but i can confirm works great on my n2. I see the dev has updated the op and others are saying the same.
http://forum.xda-developers.com/showthread.php?t=1711009
Also want to add mar.ioo has good info here
http://forum.xda-developers.com/showthread.php?t=2217874

:silly: "Bonk on the head!" I just remembered that several weeks ago while using a 2-port cigarette lighter to charge my Note 2 and iPad at the same time resulted in a funny burning smell. I took apart this charger (Amazon) and it was fried and melted on inside and obviously was of questionable quality. I guess at the time I didn't think anything of it because both the iPad and GN2 work and charge and sync perfectly well.
I've ordered a replacement charging port. Looks dead simple to change and phone itself looks much easier to take apart than the iPhone was. I found a site that sells the OEM charge port. I picked up an extra headphone jack as well since they are cheap. Yesterday while phone was charging in car, it woke up several times with the sound indicating a charger had been plugged in even though the cable was already plugged in securely.
I have also purchased the OEM Samsung OTG USB cable that was available for the Galaxy S2. I realize that the GN2 micro USB port has 11 pins but from what I have read the extra pins are for MHL HDMI output and there is no 11 pin OTG cable in existence but the port on the GN2 is backward compatible with 5 pin USB OTG.

Fixed
Today I pulled the phone apart and fixed the charging port USB OTG problem. Both cables that I have now are in working state.
This repair was VERY easy and took about 15min. with proper tools.

Ookpic said:
Today I pulled the phone apart and fixed the charging port USB OTG problem. Both cables that I have now are in working state.
This repair was VERY easy and took about 15min. with proper tools.
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Can u please elaborate how you fixed the charging port problem? I also have similar problem... Phone shows USB connector connected but no mass storage device in file explorer

Ookpic said:
Today I pulled the phone apart and fixed the charging port USB OTG problem. Both cables that I have now are in working state.
This repair was VERY easy and took about 15min. with proper tools.
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Please let me know how you fixed it. I am facing this same issue for past 2 weeks. Is it a hardware problem?

bkar81 said:
Please let me know how you fixed it. I am facing this same issue for past 2 weeks. Is it a hardware problem?
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OP said it was a hardware issue for him. OP said replacing the small pc board and ribbon cable with the Micro USB port on it fixed the issue for him. I have replaced the USB port on my wife's Note 2 in the past (for a different reason, that is stopped charging.) It is a relatively easy repair, if you have the correct tools. You have to take the phone completely apart to replace the board, so you will need the small plastic tool to separate the bezel, as well as a small screw driver. There are walk through videos available.
If you decide to try this, avoid buying a cheap part. I bought a replacement part for about $5.00 from an e-bay supplier, but the company sent me two of them, and neither one worked. I bought a good one from and would recommend ETradeSupply out of Texas. That link is for the exact part. You will also pay for shipping, but it will be a good part. You can also buy the tools you need there if you want.

[Q] Charging Port issue

I am having this issue on my phone where my phone is not charging when i plug in USB cable. Only after i adjust the wire by moving it to the side it starts charging. And on top of that it frequently stops charging and i've to readjust it which is really annoying.
On searching i found this might be an issue of loose USB port.
So i called up HTC and they are like they will need atleast 20-25 days to repair the phone and they will be replacing the whole motherboard to fix this issue. Since my phone is not in warranty and HTC is charging very high plus lot of time , is there anything else i can do to fix the issue ?
i tried cleaning usb port with toothpick to filter out any dirt but no difference.

Have you tried another cable? I've had a couple of them would cause the same issue. I'd use a different cable and the phone charged fine. It may well be you have a problem with the port but if you haven't tried a different cable, it might be worth trying. It might surprise you.
Sent from my HTC6525LVW using Tapatalk

rahulsethi said:
I am having this issue on my phone where my phone is not charging when i plug in USB cable. Only after i adjust the wire by moving it to the side it starts charging. And on top of that it frequently stops charging and i've to readjust it which is really annoying.
On searching i found this might be an issue of loose USB port.
So i called up HTC and they are like they will need atleast 20-25 days to repair the phone and they will be replacing the whole motherboard to fix this issue. Since my phone is not in warranty and HTC is charging very high plus lot of time , is there anything else i can do to fix the issue ?
i tried cleaning usb port with toothpick to filter out any dirt but no difference.
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Try another cable. Worst case scenario, the charging port board can be changed separately. It's available online for about 15 dollars at etradesupply.

[Q] Charging Port Disconnects When Moving Cable

When I have my cable connected (both original and aftermarket) to the phone, data transfer will suddenly stop when I move the cable around due to moving the phone. Say for example I connected the phone to the car to use Android Auto, if I get my phone and move it a couple inches to change the music outside of Android Auto, my connection will be lost and I'll have to reconnect to Android Auto again. At first I thought it was a bad charging cable so I tried a whole bunch of cables, including OEM Samsung and LG cables but no luck. Thinking it's a bad charging port, I changed the charging port but it's still doing the same thing. What could be causing this issue? Did I get a bad phone when I purchased it a year ago?

geokilla said:
When I have my cable connected (both original and aftermarket) to the phone, data transfer will suddenly stop when I move the cable around due to moving the phone. Say for example I connected the phone to the car to use Android Auto, if I get my phone and move it a couple inches to change the music outside of Android Auto, my connection will be lost and I'll have to reconnect to Android Auto again. At first I thought it was a bad charging cable so I tried a whole bunch of cables, including OEM Samsung and LG cables but no luck. Thinking it's a bad charging port, I changed the charging port but it's still doing the same thing. What could be causing this issue? Did I get a bad phone when I purchased it a year ago?
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I totally understand what you're talking about, I've had the same issue since Dec '17.
No, it's not a faulty cable or even a faulty port. If you go to a service centre, they'll micro-clean the port which actually solves the problem albeit temporarily. It's just that the charging port on the 5T is way more sensitive to dust accumulation than most other phones. I had asked them if I could clean this out myself somehow and they said no, but I'm sure there must be some hack to DIY this.

I had the same issue, I used a plastic tooth pick to clean the charging port, some dust and cotton particles came out and since then charging works flawlessly

Well I changed the port and still having the problem despite using different cables. Guess I have a defective phone?