Usb no connect? - Touch Pro2, Tilt 2 Windows Mobile General

Since i am on the energy Rom Energy.RHODIUM.21914.Sense2.1.Aug.18, my USB does charge but does not sync with the pc. i can not access the SD neither the phone itself.
how do i fix this?

have you got the newest activesync/wm device centre installed on your pc? and do you still get the screen asking whether to use activesync, usb storage or internet sharing?

feygor said:
have you got the newest activesync/wm device centre installed on your pc? and do you still get the screen asking whether to use activesync, usb storage or internet sharing?
Click to expand...
Click to collapse
I 'm having the same problem as stated above. To anwser your question no, nothing pops up. Please help. I don't think it's a rom problem.

It might be a hardware issue. Try a different USB cable. Also try looking at the USB connector inside the phone with a magnifying glass, to see if any pins look out of place. Different pins are used for the charging as opposed to data (syncing).

Disable your firewall
90% chance this will solve your connectivity issues.
I'm using ESET Smart Security suite, and it's firewall is known to interfere with Windows Mobile phones...
cheers

steviewevie said:
It might be a hardware issue. Try a different USB cable. Also try looking at the USB connector inside the phone with a magnifying glass, to see if any pins look out of place. Different pins are used for the charging as opposed to data (syncing).
Click to expand...
Click to collapse
This. Happened to me.
At one time it was thinking TV-out was connected all the time, ARGH!
I fixed it but still, a lot of times it won't sync but will show up in explorer.
Never had firewall issues, though?

kosmarnik said:
This. Happened to me.
At one time it was thinking TV-out was connected all the time, ARGH!
I fixed it but still, a lot of times it won't sync but will show up in explorer.
Never had firewall issues, though?
Click to expand...
Click to collapse
How can you tell if it thinks it's in TV out mode? How do you fix.
I'm having the same issue, within the last few weeks USB for activesync or mass storage doesn't seem to work any more. Charging is fine though, as is the headset for radio.

it happens when you don't have active sync installed. if you have active sync installed try using diff. usb port on your pc.

Go into Start > Settings > Connections > USBtoPC.
Uncheck the box that says "Enable faster data synchronization."
Press Done at the bottom and try again.

Both I and a friend had this happen to us at relatively the same time. I'd read another owner that had RMA'd their phone for this issue and was told it was because of their car charger. My friend and I had taken a trip and had both used my charger, which involved turning the car on while plugged in. We were both under warranty, so we got our phones replaced.
To my knowledge, there has been hardware damage and the data part of the connection will not work again.
Another symptom was that the battery was discharging rapidly. If you notice this, you're probably looking at needing a replacement.

arimp said:
How can you tell if it thinks it's in TV out mode?
Click to expand...
Click to collapse
The phone will show a TV-out screen asking you to pick PAL or NTSC video output mode.

ugoff said:
Both I and a friend had this happen to us at relatively the same time. I'd read another owner that had RMA'd their phone for this issue and was told it was because of their car charger. My friend and I had taken a trip and had both used my charger, which involved turning the car on while plugged in. We were both under warranty, so we got our phones replaced.
To my knowledge, there has been hardware damage and the data part of the connection will not work again.
Another symptom was that the battery was discharging rapidly. If you notice this, you're probably looking at needing a replacement.
Click to expand...
Click to collapse
What happen here was that the pins got slowly bent out of shape and could not maintain contact and were some times making a short.
I fixed it with some sharp end tweezers and a needle.

Related

Cannot charge Tmobile Dash anymore

My Tmobile Dash now cannot charge thru USB port, but sync with USB cable still OK. Any suggestion how to fix it, please.
porto35 said:
My Tmobile Dash now cannot charge thru USB port, but sync with USB cable still OK. Any suggestion how to fix it, please.
Click to expand...
Click to collapse
Which ROM are you using?
Check settings/connections/USB to PC and make sure to check the box for "enable charging over USB"
I need to clarify more for my dash's problem.
When I use the wall charger my Dash could not be charged, samething with USB connect to PC. But sync to PC I have no problem at all.
my ROM version is 1.11.531.1
Cheap workaround
porto35 said:
I need to clarify more for my dash's problem.
When I use the wall charger my Das could not be charged, samething with USB connect to PC. But sync to PC I have no problem at all.
my ROM version is 1.11.531.1
Click to expand...
Click to collapse
Try changing your rom or if that fails you could order the Dash Dock for PC with the extra battery charger. THis is a cheap workaround if your dash is not still under warranty. I saw a dash dock w/ battery and a car charger for 18$ the other day on AMAZON
http://www.amazon.com/gp/product/B0..._m=ATVPDKIKX0DER&pf_rd_r=1EAKC73XQPYG3RGGKD2S
Now I cannot sync with PC anymore (try ur suggestion to changing ROM). Any help to update ROM by micro SD card ?
porto35 said:
Now I cannot sync with PC anymore (try ur suggestion to changing ROM). Any help to update ROM by micro SD card ?
Click to expand...
Click to collapse
go to the last panel "settings" scroll left or right till you see, "USB to PC" click on it and remove the first check mark.
plug your phone back into the usb cord.
If I unmark that noway it will be connected to USB port. I did try and no luck
Did you try a new battery?
It seems from most of your past posts you are full of bad luck with phones. If you replaced your LCD screen recently, then you might want to be sure you installed it and all other functioning parts correctly. I believe there is a youtube post floating around that tells you exactly how that should be done.
That might be a reason it's not charging but any feedback helps right?
I agree with the above. As an electrically minded individual, I must say, that you either don't have something connected correctly, OR you are grounding out your system and there is no way to charge this. If you have grounded out your system. Check your internal electrical connections. This is what I do for a living. TRUST ME
Would you give me more details how
I read all of your posts and it appeared that I am at fault for fixing my own phone. Either I have a bad luck or I don't have enough skills to fix my Dash, at least I tried my best and also that the reason I came here for help. Please either help, advise, suggest but if you offer no help just be quiet instead of telling me that I am stupid. I may not know much about the phone likes the last 2 guys but I am willing to learn from your guys.

Cannot Sync - USB Device not recognized

i am getting an error message saying "USB device not recognized. One of the USB devices connected to this CPU has malfunctioned and windows cannot recognize it"
when i plug the phone in to the usb plug the charge light comes on for a sec, then i get that message and then the light goes off. I feel as thought i may have damaged the mini usb port (the cable is a snugger fit now) on my phone due to a drop, but it still charges thru the wall and has worked since the drop on the cpu, but now i am getting that message.
Help!
Are you having trouble making phone calls? I had this issue one time in my hermes, and its a brick now!
No, phone functionality seems fine...data and calls.
btw, the light also comes back on after the phone goes to standby.
Change the USB cable and see if it fixes it! If not, it might that the pins are getting a bit worn out in the phone.
don't have another cable to test right now, but the same cable works for another phone. not sure if that proves anything, but it's all i know for now
Dillsnik said:
don't have another cable to test right now, but the same cable works for another phone. not sure if that proves anything, but it's all i know for now
Click to expand...
Click to collapse
Have you reboot your phone and your pC?
mine doing the same thing. thats why I looked at the tread hopeing someone would have an answer. I guess not.
MS6 software, windows vista ultimate.
zocster said:
Have you reboot your phone and your pC?
Click to expand...
Click to collapse
Yes. From past experience with various charging issues with different Hermes before (car chargers not able to charge unless powered off, then rebooting plugged in to keep the charge going), finicky usb cables, etc. ), I know that the hermes can be funny with charging/syncing to begin with. But since i had dropped it and it landed right on the port and bent it a tad, it really feels like something got damaged a bit. Not enough to eliminate the charging from working, but enough to give me problems....like this.
Example, i have never had this problem in the wall before, just mainly in the car, and even then it's usually when the battery is very low: When i plugged the phone into the wall last night, it wouldn't charge right away. once it went to sleep mode it started charging, but i i power it up the charge light goes off.
try
HKCU\ControlPanel\Comm\Cnct = `57600 Default (string)
to
HKCU\ControlPanel\Comm\Cnct = `USB (string)
Click to expand...
Click to collapse
it work for me
thank you for the tip, but no luck still
in the "USB to PC" under your system settings, the box to "enable advanced network functionality" sould be checked by default, uncheck that box and you should be able to connect and sync through usb with no problem
I've done that...it feels like a hardware problem, but since the port works kind of it's hard to call it a hardware issue. techs i've talked to have said if it works at all then it must be software related

MTP connection just broke -- What do I do?

I've had by CDMA GN running 4.0.2 rooted stock for several months. Previously I've had adb running over both windows xp and ubuntu without any problems. Suddenly out of the blue, now neither computer recognizes the phone. I tried switching between mtp, ant ptp, restarting device, turning usb debugging on/off, trying a different microUSB cable -- nothing.
Any suggestions?
Hmm.. I suspect a broken USB connector here. I think this is one of many consequences of this issue: http://forum.xda-developers.com/showthread.php?t=1427539
Possibly, however to the best of my knowledge the device charges correctly and without issue. Frustrating.
I'm going to try to reset the device and see if that make any difference. Looking at the usb port nothing looks totally out of wack.
As I recall, my problems with the connector started with not being able to connect.
Does it say Charging (AC) under Settings->Battery when you connect it to your computer? This could indicate a connector problem.
Melhouse
I want to thank you first of all. After perusing through some of the links you directing toward, I actually took a small knife (one with a point on it), and actually slightly bent the usb connector on the device, repositioning the plugin toward the center of the port rather than toward the back. After doing this a couple of times, the device was recognized. Based on this, I'm inclined to believe the USB connector is in the process of failing.
(***Rant -- pisses me off, I've only had the device for a little less than two months!!).
Was in difficult to replace the USB socket?
Not that hard after looking at some dissasembly videos of the Nexus on youtube. But if you are unsure, I would recomend returning it as this is clearly a warranty issue.
It would be hard to prove its a warranty issue at the moment being that its working for the time being.
I'm always up for the challenge anyway. Part is only about $10 so nothing to extravagant. Do you have a link to those videos? I think I'm going to go ahead and just order the part as a prophylactic measure to scare away ghosts. If I never need it, no big deal. I gotta make this phone go until the next Nexus is out!!

[Q] Nexus nonchargeable, starts smoking(!), still turns on

Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
majar said:
Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
Click to expand...
Click to collapse
A) Sounds like a short circuit somewhere. My guess would be the connector or close to it.
B) I certainly didn't but I'm sure it's happened to someone.
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
chjade84 said:
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
Click to expand...
Click to collapse
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
chjade84 said:
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
Click to expand...
Click to collapse
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
P.s.: Just bought it in january so generally sending it back shouldn't be a problem - if I can get it unrooted.
majar said:
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
Click to expand...
Click to collapse
Yes I kind of forgot about that...
majar said:
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
Click to expand...
Click to collapse
Well that's "good" in that we know the cable isn't shorted. I thought maybe some pins or wires were touching inside the cable that would cause a short (+5VDC and GND) even without the cable being plugged into anything.
So it does look like the fault is in the phone somewhere... And that could be just about anything.
Being that it's Amazon they probably will just replace it and not even bother with checking for it being rooted - especially since you can say it's smoking. As far as I know only the carriers will turn on the phone and look it over (not to mention most Amazon employees wouldn't know root it it reached out of the phone and smacked them across the face). Other 3rd party stores just mark it as defective and put it in a box to send back. I'm not sure how Amazon's return process works though.
I had several problems with my EVO (speakers mostly) and had it rooted when I took it in. They just fixed it anyway and even told me they liked what I had done with it a few times.
Hey, just to give an update I didn't get a specific explanation but Amazon replaced the battery, cable & charger. Now its working again. No problems with it being rooted, they even left rooted but installed stock android & kernel.
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
peacebomber said:
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
Click to expand...
Click to collapse
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
marrrio_ said:
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
Click to expand...
Click to collapse
when i sent them my phone i couldn't bring back to stock software but i still shipped it out either way, i actually got an email from samsung today saying a component has been replaced and being shipped out back to to me, so i guess they fixed it with it being rooted, so when i receive it ill let you know
Well I got back my phone today and its charging again. But they restored my phone back to factory setting. So I lost all my pics and phone didn't restore previous apps etc but oh well as long as they fixed it and no questions asked I'm happy
Sent from my Galaxy Nexus using xda app-developers app

no USB recognition

Hi.
After searching and testing for hours I don't know how to proceed...
I can't access my phone via USB anymore. The phone isn't detected, no change in device manager on Win7. Only Win8.1 says it found an unknown device.
Quick Charge also does not work like before, but normal charging works stable on every cable.
On the phone, no connection info pops up. I had to set MTP in the developer settings. But it does the charging vibration.
Some testing before, the device was detected in about 1 of 10 tryings, but only with the original cable.
But now, this also doesn't happen anymore.
It worked for about 4 times in a row, after I flashed a 20g flashable kdz over the 20d, but stopped working then.
Could the method that activates MTP functionality be corrupted? (in download mode it also doesn't work)
This all happens between updating to mm and now.
The phone is unlocked and rooted. I use an extended battery and a SD card. A reset didn't help.
The pins of the port look ok. None of the solutions I found did help.
Could the controller or parts of the port be destroyed?
Could my Aukey QC 3.0 car charger do some harm to the device? Maybe when being connected while starting the engine or something like this?
Is the warranty for hardware problems like this void when unlocking the bootloader?
Phantom272 said:
Hi.
After searching and testing for hours I don't know how to proceed...
I can't access my phone via USB anymore. The phone isn't detected, no change in device manager on Win7. Only Win8.1 says it found an unknown device.
Quick Charge also does not work like before, but normal charging works stable on every cable.
On the phone, no connection info pops up. I had to set MTP in the developer settings. But it does the charging vibration.
Some testing before, the device was detected in about 1 of 10 tryings, but only with the original cable.
But now, this also doesn't happen anymore.
It worked for about 4 times in a row, after I flashed a 20g flashable kdz over the 20d, but stopped working then.
Could the method that activates MTP functionality be corrupted? (in download mode it also doesn't work)
This all happens between updating to mm and now.
The phone is unlocked and rooted. I use an extended battery and a SD card. A reset didn't help.
The pins of the port look ok. None of the solutions I found did help.
Could the controller or parts of the port be destroyed?
Could my Aukey QC 3.0 car charger do some harm to the device? Maybe when being connected while starting the engine or something like this?
Is the warranty for hardware problems like this void when unlocking the bootloader?
Click to expand...
Click to collapse
Don't know if that will actually help but just give FWUL a try.
Link http://tinyurl.com/FWULatXDA
This is a live ISO where you don't need any drivers etc. If you have a physical defect it will not help but to exclude windows + driver issues it's worth a try
#
Sent from my LG-H815 using XDA Labs
I gave that a try but it didn't help.
I am totally confused, which type of (bad) usage could result in such a behavior...
It also do not detect my Flir One thermal cam anymore.
How can I figure out if it is based on soft- or hardware?
im having a very similar issue with my g4 , it charges very slowly and shows charging from a USB source instead of AC when plugged to a charger, quickcharge stopped working, and my pc wont recognize it.
i think the problem is a damaged usb port
unleashurfreak said:
im having a very similar issue with my g4 , it charges very slowly and shows charging from a USB source instead of AC when plugged to a charger, quickcharge stopped working, and my pc wont recognize it.
i think the problem is a damaged usb port
Click to expand...
Click to collapse
Today I was in a repair shop for mobiles and the guy heated up the internal pins of the usb port with a soldering iron to exclude a problem with the connection there, but it didn't help.
Next would be to electrically meassure the external pins against the internal pins, to be sure there is nothing broken. But I think, I will send it to LG to check the device for the concrete issue.
The guy at the service said, it could be that some of the flashs did destroy the function which calls up the data connection and that they can do a complete reflash without using the usb port.
But... he also said that the diagnosted issue could be out of my warrenty due to the unlocked bootloader.
If you want to exclude the usb port as a problem, it is quite easy to change the usb port for someone with a good soldering equipment. The port itself does only cost a pocket money and there are some detailed videos on youtube for this. good luck ^^
Phantom272 said:
Today I was in a repair shop for mobiles and the guy heated up the internal pins of the usb port with a soldering iron to exclude a problem with the connection there, but it didn't help.
Next would be to electrically meassure the external pins against the internal pins, to be sure there is nothing broken. But I think, I will send it to LG to check the device for the concrete issue.
The guy at the service said, it could be that some of the flashs did destroy the function which calls up the data connection and that they can do a complete reflash without using the usb port.
But... he also said that the diagnosted issue could be out of my warrenty due to the unlocked bootloader.
If you want to exclude the usb port as a problem, it is quite easy to change the usb port for someone with a good soldering equipment. The port itself does only cost a pocket money and there are some detailed videos on youtube for this. good luck ^^
Click to expand...
Click to collapse
Thanks i think i'll give this a try

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