[Q] Going back to stock - Warranty - HTC One X

Hi guys
I'm going to try to sell my HOX (still sticking to HTC ofc)... What about warranty? If I go back to stock, unroot and blabla would it be covered again or what? Thx in advance

indafeis said:
Hi guys
I'm going to try to sell my HOX (still sticking to HTC ofc)... What about warranty? If I go back to stock, unroot and blabla would it be covered again or what? Thx in advance
Click to expand...
Click to collapse
Maybe yes maybe no. I been luky to cover my warranty and they changed my phone with new one but in some coutry they don't whon't to cover.

But you were on stock or what? Don't really know what to write into my selling post :\

indafeis said:
But you were on stock or what? Don't really know what to write into my selling post :\
Click to expand...
Click to collapse
Write that it has an unlocked boot loader but its running stock software. No need to say more but you need to make other purchaser aware. :thumbup:
Sent from my HTC One X using xda premium

indafeis said:
But you were on stock or what? Don't really know what to write into my selling post :\
Click to expand...
Click to collapse
Yes I have running stock rom whit relocked bootloader when I send the phone for repear!

Related

Question about warranty and root

If I root my mobile, do I lose my warranty? if so why because it only changes the software layer.
Because they can.
Sucks don't it.
By the way. A void warranty does NOT affect your statutory rights.
Un-rooting is easy enough, if you ever need to send it back.
tatey2457 said:
Un-rooting is easy enough, if you ever need to send it back.
Click to expand...
Click to collapse
and what is the way back to the original ?
fourire said:
and what is the way back to the original ?
Click to expand...
Click to collapse
flash an original RUU...and all root and custom rom away (gone)
with kind regards..Alex
Alex-V said:
flash an original RUU...and all root and custom rom away (gone)
with kind regards..Alex
Click to expand...
Click to collapse
almost correct. you still have your custom amonra/clockworkmod recovery
tatey2457 said:
Un-rooting is easy enough, if you ever need to send it back.
Click to expand...
Click to collapse
The problem with that is that the reason you will want to claim on your warranty is because your phone has failed in some way. Often, that failure can mean you can't unroot.
However, in my experience, HTC don't check the firmware of completely dead devices.
Regards,
Dave
The_limit said:
almost correct. you still have your custom amonra/clockworkmod recovery
Click to expand...
Click to collapse
mmhhh...if i flash my original o2 ruu rom (from the o2 site) i lost custom recovery and also i have to root it again with unrevoked 3..!!??
with kind regards...Alex
Unfortunately for Telus users, there's no way to return back to stock. There is currently no 2.1 RUU for SLCD screens, let alone a specific one to telus.
I had some dead pixels on my Telus Desire, it was rooted, and i just exchanged it in store and noone even turned it on. I doubt you will ever encounter any trouble, as most of the front end staff won't know what rooting looks like.

One x camera problem

i have problem with camera
when i open camera to take picture,it will close right away
or the camera screen will just blank
any apps (intagram) that use camera also not working
helppp :crying:
What rom are U usin'?
icke said:
What rom are U usin'?
Click to expand...
Click to collapse
stock
Settings-->apps-->all-->camera-->clear data ... if that doesnt help then im afraid that you need a factory reset.
muamers said:
Settings-->apps-->all-->camera-->clear data ... if that doesnt help then im afraid that you need a factory reset.
Click to expand...
Click to collapse
done factory reset
still not working
only front camera work(test with mirror)
it work fine before this
Try a different camera app like THIS one from the play store
muamers said:
Try a different camera app like one from the play store
Click to expand...
Click to collapse
WOW ITS WORK
THANKS BRO
what exactly the problem with this camera?
haish
wait
its not working againnnnnnnn
Bump
anyone?
this effect usually happens if you at some point installed a camera mod and then reverted to stock.
wipe your phone and install a RUU to be completely stock and try again.
if it doesn't work, it's hardware.
ceenume train
zerozoneice said:
this effect usually happens if you at some point installed a camera mod and then reverted to stock.
wipe your phone and install a RUU to be completely stock and try again.
if it doesn't work, it's hardware.
Click to expand...
Click to collapse
exactly
i install some 3rd party camera app
can u teach me how to do it?
and what is RUU?
photofast said:
exactly
i install some 3rd party camera app
can u teach me how to do it?
and what is RUU?
Click to expand...
Click to collapse
RUU is "ROM Update Utility", a guide on how to do it can be found here.
Monsterkater said:
RUU is "ROM Update Utility", a guide on how to do it can be found here.
Click to expand...
Click to collapse
will this void my waranty?
i saw rooting there
i google RUU
many version
which one should i download,?
Yes it will void parts of your warranty. Custom roms will improve your Android experience but if your not tech savvy I wouldn't bother, you could possibly have a hardware issue so I would call in your warranty and let htc fix it
Sent from my HTC One X using Tapatalk 2
---------- Post added at 02:34 PM ---------- Previous post was at 02:31 PM ----------
Don't do anything until you have read how to do it properly and you understand the risks involved
Sent from my HTC One X using Tapatalk 2
whynot66 said:
Yes it will void parts of your warranty. Custom roms will improve your Android experience but if your not tech savvy I wouldn't bother, you could possibly have a hardware issue so I would call in your warranty and let htc fix it
Sent from my HTC One X using Tapatalk 2
---------- Post added at 02:34 PM ---------- Previous post was at 02:31 PM ----------
Don't do anything until you have read how to do it properly and you understand the risks involved
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
RUU=custom rom?
i contact htc already,they will pick up my phone 28/8 for repair
before that,i wan to try repair it myself first
If you've got HTC collecting it already, why worry about a custom ROM in the meantime?
If you're not sure on what it involves, you can make a mess of your phone.
Wait and get it repaired / replaced?
JayWales said:
If you've got HTC collecting it already, why worry about a custom ROM in the meantime?
If you're not sure on what it involves, you can make a mess of your phone.
Wait and get it repaired / replaced?
Click to expand...
Click to collapse
like i said
htc only pickup the phone on 28/8
more than 10 days i have to wait
so back to the question
what wrong with my camera?
and
ruu void waranty?
No stock ruu won't but you will need to find out your cid using adb and find the correct ruu for your cid. If you get the wrong one you will have a bad flash and probably will be unable to use your phone
You need to research it if you f**k it up htc will be billing you for repair and their not cheap
Sent from my HTC One X using Tapatalk 2
You don't seem experienced with using ROMs so I really wouldn't try and fix this yourself. Installing a RRU still requires the relatively risky task of using ROMs — and HTC will most likely reject your phone when they take it for repairs or charge fees.
Did you install a third-party camera app before this problem started? If so, wiping the app's data and/or trying a factory reset is pretty much all you can do. Anything more is going to involve voiding your warranty and messing around with things that could cause even more problems.
If the problem came out of nowhere, it is very possible a hardware fault. It does happen, and there's nothing you can do about it except let HTC repair it. This is why it's not wise to use custom ROMs until you've had the phone for a while, just in case a fault appears.

[Q] Warranty question

Hi
I have a question before sending my HTC back for the wifi repair to HTC.
If I make a nandroid backup of my existing custom rom, then unroot the phone, when I reroot the phone once i get it back, can I simply use the nandroid backup I had made to restore everything once I have re-rooted?
Thanks
Manny
mannysroot said:
Hi
I have a question before sending my HTC back for the wifi repair to HTC.
If I make a nandroid backup of my existing custom rom, then unroot the phone, when I reroot the phone once i get it back, can I simply use the nandroid backup I had made to restore everything once I have re-rooted?
Thanks
Manny
Click to expand...
Click to collapse
Yep, ofcourse you can.
To be honest you need to re-lock your bootloader also.
And hopefully your lucky enough to be one of the people that gets a warranty fix even though your unlocked and rooted.
As many people get turned away.
Wilks3y said:
Yep, ofcourse you can.
To be honest you need to re-lock your bootloader also.
And hopefully your lucky enough to be one of the people that gets a warranty fix even though your unlocked and rooted.
As many people get turned away.
Click to expand...
Click to collapse
Ok, thanks, its worth a try
I made a nandroid backup of my stock rom and also have the boot.img for the stock rom. I assume that if I flash these 2 first and then lock the bootloader? Is that correct?
if it is correct - is it simple to lock the bootloader?
mannysroot said:
Ok, thanks, its worth a try
I made a nandroid backup of my stock rom and also have the boot.img for the stock rom. I assume that if I flash these 2 first and then lock the bootloader? Is that correct?
if it is correct - is it simple to lock the bootloader?
Click to expand...
Click to collapse
Hi, yeah thats correct mate.
Easiest way is to flash the correct RUU for you phone. Im sorry but I don't know how to get the correct RUU perhaps someone else could help.
What I do know is that you can never fully "lock" the bootloader again, it will say "Re-Locked" and not "Locked" all you can do is hope they do not check the bootloader.
Hope this helps
Wilks3y said:
Hi, yeah thats correct mate.
Easiest way is to flash the correct RUU for you phone. Im sorry but I don't know how to get the correct RUU perhaps someone else could help.
What I do know is that you can never fully "lock" the bootloader again, it will say "Re-Locked" and not "Locked" all you can do is hope they do not check the bootloader.
Hope this helps
Click to expand...
Click to collapse
If they check it and see it says relocked and then refuse to repair it is the same as me leaving it unlocked?? So i may as well leave it as it is?
Thanks
Manny
mannysroot said:
If they check it and see it says relocked and then refuse to repair it is the same as me leaving it unlocked?? So i may as well leave it as it is?
Thanks
Manny
Click to expand...
Click to collapse
TO be honest yeah, your right you may as well leave it as unlocked.
But definately return it to stock as much as poss, using the RUU or flashing the stock images etc.
Hope this helps
Wilks3y said:
TO be honest yeah, your right you may as well leave it as unlocked.
But definately return it to stock as much as poss, using the RUU or flashing the stock images etc.
Hope this helps
Click to expand...
Click to collapse
ok cool, in that case will just flash the nandroid back up of the stock img and the boot.img and leaver the bootloader unlocked - should be sufficient. should i also uninstall the clockwork mod etc?
mannysroot said:
ok cool, in that case will just flash the nandroid back up of the stock img and the boot.img and leaver the bootloader unlocked - should be sufficient. should i also uninstall the clockwork mod etc?
Click to expand...
Click to collapse
Definately, if they boot the phone and see CWM, TWRP, Titanium, SuperSU/SuperUSer they'll know straight away you are rooted.
Remove anything you possibly can that will identify a rooted unit.
Wilks3y said:
Definately, if they boot the phone and see CWM, TWRP, Titanium, SuperSU/SuperUSer they'll know straight away you are rooted.
Remove anything you possibly can that will identify a rooted unit.
Click to expand...
Click to collapse
silly question - i know what the rest are but what is TWRP?
mannysroot said:
silly question - i know what the rest are but what is TWRP?
Click to expand...
Click to collapse
Just another CWM mate.
I sent mine off for repair yesterday. The bootloader is relocked but everything else is completely stock, we'll see how it goes
Michealtbh said:
I sent mine off for repair yesterday. The bootloader is relocked but everything else is completely stock, we'll see how it goes
Click to expand...
Click to collapse
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
mannysroot said:
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
Click to expand...
Click to collapse
Well they haven't even received it yet, since it was only sent on Thursday. I think they said it could take up to 7 working days
Michealtbh said:
Well they haven't even received it yet, since it was only sent on Thursday. I think they said it could take up to 7 working days
Click to expand...
Click to collapse
HI
Any news on your repair?
Thanks
Manny
mannysroot said:
HI
Any news on your repair?
Thanks
Manny
Click to expand...
Click to collapse
Using their repair tracking page, the current status is "in repair" so it's looking good. The status just changed an hour ago though so there's still plenty of time for them to call with bad news.
mannysroot said:
HI
Any news on your repair?
Thanks
Manny
Click to expand...
Click to collapse
Got my tracking number so it looks like it's been fixed
Warranty VOID?
I needed to send my phone in, but I don't have the sticker on the back, or the box, and there's no way for me to get to the settings on the phone, because the screen stopped working.
Will HTC still be able to service my phone, or is the warranty considered void?
gtmaster303 said:
I needed to send my phone in, but I don't have the sticker on the back, or the box, and there's no way for me to get to the settings on the phone, because the screen stopped working.
Will HTC still be able to service my phone, or is the warranty considered void?
Click to expand...
Click to collapse
if you are looking for your serial number i think its engraved on the micro-sim tray
HTC Repair SUCKS
mannysroot said:
hi
if you dont mind could you update to let me know how u got on?
also how long did they say before you should get it back etc?
thanks
manny
Click to expand...
Click to collapse
HTC repair is bull**** just for the record. I have 4G Slides on the rest of my lines, ALL of which had to be sent in.
2 of those phones took nearly 45 [FORTY FIVE] days to get back to me. Apparently there was a hold for parts coming in from Taiwan. They wouldn't tell me which parts. They wouldn't even give me an estimate time. HTC didn't apologize or update me on my repair. I found all this out after numerous calls day after day.
But if you thought that was bad service, you'll love this...
The third phone was sent out and came back fairly quickly. Within a week. I was so happy to get my phone back.
Opened the box and GUESS WHAT?
HTC SENT ME THE WRONG PHONE
They sent me a completely different phone for a different carrier (HTC Evo 4G for Sprint). It was very beat up as well.
I swear, if it wasn't for their designs (which I love dearly) I would've dropped the company by now...
Sorry for the rant/threadjack. Thought you guys would like to hear a horror story. I'm done
does anyone know how to remove the super su app and the clockwork recovery? everything else is now back to stock as i did a nandroid back up immediately after rooting initially
thanks
manny

Request of CWM stock Rom backup

Could someone give me a link to a CWM backup of stock Rom for A510e, please? I would use mine, but it doesn't work(MD5 mismatch).
Bardys said:
Could someone give me a link to a CWM backup of stock Rom for A510e, please? I would use mine, but it doesn't work(MD5 mismatch).
Click to expand...
Click to collapse
You can use twrp recovery and uncheck the md5 check in its settings and continue installing your backup without a prob......
Sent from my Wildfire S using xda app-developers app
Well, this warning isn't diplaying without reason and I want to avoid installing damaged software to my phone.
Bardys said:
Well, this warning isn't diplaying without reason and I want to avoid installing damaged software to my phone.
Click to expand...
Click to collapse
Well, then u r on ur own with the search option...
I saw a thread in the development section regarding ur prob...
Gear up and search.......
And i have a cm10 rom which u don't want to install coz its not stable like stock.......
Sent from my Wildfire S using xda app-developers app
Bardys said:
Well, this warning isn't diplaying without reason and I want to avoid installing damaged software to my phone.
Click to expand...
Click to collapse
By the way, u made the backup of ur phone software right???
What are you affraid of???
Sent from my Wildfire S using xda app-developers app
Bardys said:
Could someone give me a link to a CWM backup of stock Rom for A510e, please? I would use mine, but it doesn't work(MD5 mismatch).
Click to expand...
Click to collapse
i dont have cwm backup.but i can give you europian stock rom(2.3.5) and you can flash it through cwm.
I would really appreciate this, need to send phone for touchscreen repair and sending it with cm10 installed would be stupid to do(maybe they'll ignore the bootloader condition :d)
Bardys said:
I would really appreciate this, need to send phone for touchscreen repair and sending it with cm10 installed would be stupid to do(maybe they'll ignore the bootloader condition :d)
Click to expand...
Click to collapse
I think they will reflash stock ROM without even looking at what you have installed. I had CM installed when I sent my bricked phone, I thought they won't repair it because warranty was void, but they didn't look, just replaced the chipset and flashed stock ROM.
Bardys said:
I would really appreciate this, need to send phone for touchscreen repair and sending it with cm10 installed would be stupid to do(maybe they'll ignore the bootloader condition :d)
Click to expand...
Click to collapse
oh then your warranty void now because you have cm10 installed so they ll know you rooted phone.where i live,htc service center valid warranty wheather my bootloader is locked,unlocked because they said sometimes when we replaced pcb,sometimes some pcb comes from different countries so they are factory locked or unlocked.but your stock rom and recovery is madatory.once i have same problem like you and i tried many times to unroot and getting back my stock rom but accidently i bricked my phone but i have stock rom and recovery so their replaced my pcb.
anyways now you ll probably get new pcb so stock rom is in it,but if you ll get your back with cm10 tell me i ll upload stock rom(flashable zip from cwm recovery).
I knew, that i wouldn't hide it from them but install of stock Rom would be some kind of proof, that this problem isn't software related and make sure they won't dismiss me.
Bardys said:
I knew, that i wouldn't hide it from them but install of stock Rom would be some kind of proof, that this problem isn't software related and make sure they won't dismiss me.
Click to expand...
Click to collapse
yeah but as per warranty statement,when you root your device,your device warranty will be void.no matter its software related or hardware related.but see its depends on customer executives if they are good they ll repaired your phone.
crossfire77 said:
oh then your warranty void now because you have cm10 installed so they ll know you rooted phone.where i live,htc service center valid warranty wheather my bootloader is locked,unlocked because they said sometimes when we replaced pcb,sometimes some pcb comes from different countries so they are factory locked or unlocked.but your stock rom and recovery is madatory.once i have same problem like you and i tried many times to unroot and getting back my stock rom but accidently i bricked my phone but i have stock rom and recovery so their replaced my pcb.
anyways now you ll probably get new pcb so stock rom is in it,but if you ll get your back with cm10 tell me i ll upload stock rom(flashable zip from cwm recovery).
Click to expand...
Click to collapse
I don't knw wat u said in that post.. whicg is too long ro read all the way through, but mate cm10 is better than htc stock crap(no offence). And I have been experimenting with my device for a very long time and I take special care not to damage it in anyway... furthur, the warranty of htc in India is valid for 1 year only and my phone celebrated its birthday on 10 nov so, warranty don't matter to me anymore....
and I unlocked my bootloader the second week I bought the phone... their devs here who can help in rearrising ur device than the people at htc... i hope I never have to visit their service centre in my life...
Regards,
Aditya
Sent from my Wildfire S using xda app-developers app
---------- Post added at 10:06 PM ---------- Previous post was at 10:05 PM ----------
And the guy who posted this wants a stock rom backup...
I merely stated that I have cm10....
You r trying to help the rong guy... i am pretty much happy with what I have...
Sent from my Wildfire S using xda app-developers app
the.h.t.c.king said:
I don't knw wat u said in that post.. whicg is too long ro read all the way through, but mate cm10 is better than htc stock crap(no offence). And I have been experimenting with my device for a very long time and I take special care not to damage it in anyway... furthur, the warranty of htc in India is valid for 1 year only and my phone celebrated its birthday on 10 nov so, warranty don't matter to me anymore....
and I unlocked my bootloader the second week I bought the phone... their devs here who can help in rearrising ur device than the people at htc... i hope I never have to visit their service centre in my life...
Regards,
Aditya
Sent from my Wildfire S using xda app-developers app
---------- Post added at 10:06 PM ---------- Previous post was at 10:05 PM ----------
And the guy who posted this wants a stock rom backup...
I merely stated that I have cm10....
You r trying to help the rong guy... i am pretty much happy with what I have...
Sent from my Wildfire S using xda app-developers app
Click to expand...
Click to collapse
dude that guy wants stock rom so i ll give him stock rom.this is his matter not mine.and second thing you have got good piece of wildfire s so you wont have any problem.some people got problems like touch screen,sensors and battery overheating and all so to gain warranty at service center your phone's software and bootloader should be at factory state.if i installed cm10 and go to service center for repair they wont touch phone because its rooted.so who will pay for that? probably not you.and upto installing rom in device its upto depend on owners.i changed my pcb about 6 times so don't tell me about roms.(no offence)
and also i didnt say anythng about what you want and all.my replies only for guy who want stock rom.
crossfire77 said:
dude that guy wants stock rom so i ll give him stock rom.this is his matter not mine.and second thing you have got good piece of wildfire s so you wont have any problem.some people got problems like touch screen,sensors and battery overheating and all so to gain warranty at service center your phone's software and bootloader should be at factory state.if i installed cm10 and go to service center for repair they wont touch phone because its rooted.so who will pay for that? probably not you.and upto installing rom in device its upto depend on owners.i changed my pcb about 6 times so don't tell me about roms.(no offence)
and also i didnt say anythng about what you want and all.my replies only for guy who want stock rom.
Click to expand...
Click to collapse
I never said that u don't knw roms,,,,
Btw what is PCB... sorry I don't really knw... and i didn't ask u to get ur device to cm10 too... its ur wish, i merely stated that I am using cm10 without any problem...
And abt the paying part, its not I that somehow did something to ur device, u did it urself, so ur damn right i won't pay..(no offence) and I don't knw y we even having this crappy conversation...
This might help the other guy though heres the link...
http://forum.xda-developers.com/showthread.php?t=1485345
HTC Stock Rom Recovery Android 2.3.3 & 2.3.5
Sent from my Wildfire S using xda app-developers app
the.h.t.c.king said:
I never said that u don't knw roms,,,,
Btw what is PCB... sorry I don't really knw... and i didn't ask u to get ur device to cm10 too... its ur wish, i merely stated that I am using cm10 without any problem...
And abt the paying part, its not I that somehow did something to ur device, u did it urself, so ur damn right i won't pay..(no offence) and I don't knw y we even having this crappy conversation...
This might help the other guy though heres the link...
http://forum.xda-developers.com/showthread.php?t=1485345
HTC Stock Rom Recovery Android 2.3.3 & 2.3.5
Sent from my Wildfire S using xda app-developers app
Click to expand...
Click to collapse
links are dead already long time ago.and also you want to explain your cm10 thing so we hv this crap convo..
Bardys said:
Could someone give me a link to a CWM backup of stock Rom for A510e, please? I would use mine, but it doesn't work(MD5 mismatch).
Click to expand...
Click to collapse
this is CWM flashable zip for stock rom.hope it ll help for you.
http://db.tt/wNiakL8g
It's just higher probability, they'll fix it. I know, officialy i can't ask for anything but maybe i'll run into nice service guy. Stock Rom will just show, that the fault takes crappy Chipset/CPU, not some kid which used damaged Rom or doesn't wipe cache before install. Anyway, thanks for reply and link guys

Un-rooting, and reclaiming Warranty?

Guy i have my HOX since 1 year i rooted it and was running nice and good. The problem is today i flashed a new ROM and i noticed that i have a bad yellow tint on my display :/
Is it possible to go all natural back to stock and claiming Warranty back ? If yes, can u send me a link for Thread where i can follow the steps ? Thanks!
that yellow spot should be fixed by HTC even if you have custom rom...just go back to stock and send it in...but don't ask how to go back to stock there are several threads
One-X-master said:
that yellow spot should be fixed by HTC even if you have custom rom...just go back to stock and send it in...but don't ask how to go back to stock there are several threads
Click to expand...
Click to collapse
Just the rom, no relocking and stuff?
Okay thanks!
kris234 said:
Just the rom, no relocking and stuff?
Okay thanks!
Click to expand...
Click to collapse
Go back to stock Rom, recovery and relock bootloader.
Sent from my HTC One X
Here is a tutorial for thatWWW).theandroidsoul.com/how-to-re-lock-htc-one-x-bootloader
This methode works i exchange my phone on this way, too.

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