HTC desire HD - Desire HD Q&A, Help & Troubleshooting

I have a problem with my HTC, i was using it normaly, until I didn't saw some kind of a stain on my display.
This stain came up from nowhere, and after I restarted the phone (pulled out the battery) the phone is not responding to anything ..
So only the power button is working, but only on powering on the phone, not shut down. I have done the factory reset, and new Rom thing, but that didn't work. Is there anyone that knows what could be the problem?
Brate sestro ćale si keve mi

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Hardware issue after a fall

Hey all,
My friend dropped his P3300 some days ago and it started behaving wierdly.It was freezing when it ran TOMTOM and some times froze at the HTC screen during a soft reset.
After a few days , it froze completely at the HTC screen and never came back on again. Not even the charging indicator LED works.
Any ideas and recommendations?
Does it enter Bootloader mode atleast? If yes, then try flashing a new ROM..
Regards,
Carty..
Thanx Carty.
the boot loader comes on and off... it switches off when the outer case moves.. So I guess we have to send it for a repair.

HTC Desire frozen lock screen issue

Hi,
Recently, my Desire HD has crapped out during the process of changing my back ground wall paper. It restarted and some how the screen got stuck on lock screen with the screen being totally unresponsive. I can tell the device is "semi-working" as the top bar shows that the phone does all its start up processes and the top lock button works (although it is with a delay).
Is there a reason why this is happening?
Any solution to it? (Yes I have gone through google for 2 hours without solution found)
If I have to resort to hard reset, is there any way I can back up my messages + things in the phone aside from programs before resetting?
Any help would be great!
Thanks in advance!
frozen lockscreen
my desire has done the same thing since rooting and using android rev rom. the only way i got mine to respond was to drop the battery out then put it back in and reboot with the charger plugged in and switched on. as soon as the phone is on, unlock it and use it. this did the trick with me. hope it helps.

[Q] Desire does simply nothing

Hi @ all,
I have a big problem with my Desire.
I rooted it and installed AOKP Build 39 on it. Everything went fine, no problem up to this time. I did several restarts, everything ok.
Now, today the phone suddenly turned black, no reaction to any command. So I pulled the battery, put it back again, and then, nothing happened.
My desire only shows a black screen, none of the buttons are working (even Vol- + Power or trackball+Power). Even more suspicious is, that the loading LED is not showing up, although my phone is connected to the loading cable.
I really don´t know what to do. Does anybody of you have an idea what the problem could be?
PS: right now ist started vibrating (endlessly...)
TitoMori said:
Hi @ all,
I have a big problem with my Desire.
I rooted it and installed AOKP Build 39 on it. Everything went fine, no problem up to this time. I did several restarts, everything ok.
Now, today the phone suddenly turned black, no reaction to any command. So I pulled the battery, put it back again, and then, nothing happened.
My desire only shows a black screen, none of the buttons are working (even Vol- + Power or trackball+Power). Even more suspicious is, that the loading LED is not showing up, although my phone is connected to the loading cable.
I really don´t know what to do. Does anybody of you have an idea what the problem could be?
PS: right now ist started vibrating (endlessly...)
Click to expand...
Click to collapse
I think that you can begin with construction bussiness, cause you have a nice and expensive brick...
Sent from my HTC Desire via flashes and thunders
Trackball + power isn't supposed to do anything, back button + power is.
But anyway if volume button + power doesn't work and that one neither, I think it's a brick as nlooooo said. Also because the LED isn't working. What does it do when connected to PC? Nothing I assume?
Yes, unfortunately connecting it to the PC does nothing.
What do you think, any chance to get it replaced?
if its still under warranty then u could chance sending it back to htc, just say u tried turning it on in the morning and... nothing just black screen. do NOT say anything bout s-off etc etc. im mean if ya cant even access hboot or no led lights or anything how will they know mite aswell try
dont forget take out ur sdcard incase they look at it n find a rom lol
Sent from my HTC Desire
Battery broken?
c36get said:
Battery broken?
Click to expand...
Click to collapse
No battery is not the problem. The same thing with another battery.
I´m still in waranty period, so I´ll have a try
Thanks for your help.
Can anybody imagine why this happend? I mean the rom was working proberly, no errors during flashing, etc. And can a faulty rom/flash cause a fail of even the loading led?
I always thought that such "simple" things as loading are done directly by the hardware without any influence of the software installed on the phone (especially as loading has to work even if the phone is switche offline)
TitoMori said:
Hi @ all,
I have a big problem with my Desire.
I rooted it and installed AOKP Build 39 on it. Everything went fine, no problem up to this time. I did several restarts, everything ok.
Now, today the phone suddenly turned black, no reaction to any command. So I pulled the battery, put it back again, and then, nothing happened.
My desire only shows a black screen, none of the buttons are working (even Vol- + Power or trackball+Power). Even more suspicious is, that the loading LED is not showing up, although my phone is connected to the loading cable.
I really don´t know what to do. Does anybody of you have an idea what the problem could be?
PS: right now ist started vibrating (endlessly...)
Click to expand...
Click to collapse
I think it's a big hardware prob. Can u boot into android, even if the screen's dead? Maybe u can provide the devs with a logcat.
Our G7 can be troublesome sometimes......
Maybe it´s a problem of the mainboard. As i cannot even switch on the phone. when I press the power button nothing happens. So, no logfiles.
I´ll send it to the producer tomorrow.
Did you get it fixed?

[Q] HTC Desire Z Stuck On Boot

Hi all,
I have a HTC Desire Z and having an issue with it, it is a stock standard DZ. Done some searching and couldn't find anything like this with a solution. So tonight my phone vibrated in my pocket like i received a message. When i got it out the screen was black. None of the buttons were responding so i removed the battery and restarted the phone.
The phone now gets stuck in the bootloader every time I turn it on. When in the bootloader none of the buttons respond, meaning i cant select anything. Have tried cleaning the volume buttons, they were a bit dirty but it didn't fix it.
So when it boots it goes into a white screen, Fastboot and bootloader are highlighted
My question is, has anyone experienced this problem? Does anyone know how to get the phone to boot properly.
Thanks for any help.
Daniel
Spoorman88 said:
Hi all,
I have a HTC Desire Z and having an issue with it, it is a stock standard DZ. Done some searching and couldn't find anything like this with a solution. So tonight my phone vibrated in my pocket like i received a message. When i got it out the screen was black. None of the buttons were responding so i removed the battery and restarted the phone.
The phone now gets stuck in the bootloader every time I turn it on. When in the bootloader none of the buttons respond, meaning i cant select anything. Have tried cleaning the volume buttons, they were a bit dirty but it didn't fix it.
So when it boots it goes into a white screen, Fastboot and bootloader are highlighted
My question is, has anyone experienced this problem? Does anyone know how to get the phone to boot properly.
Thanks for any help.
Daniel
Click to expand...
Click to collapse
Same problem here, anyone solutions?
Vennesch said:
Same problem here, anyone solutions?
Click to expand...
Click to collapse
After about a week of problems my phone just randomly started to work ok again. Hasnt been the same since, very slow, and heats up ALOT.
Looking at the new Xperia Z1 now

[Q] Completley bricked one x

Hey there. i used my htc one x (international version) for a half year with the android revoloution hd latest custom rom. it worked just fine. latley, during a phone call with a friend, my phone just died. completley died, cant get any response. tried to turn it on, press the power button for some mintutes, and all possible button combains. the computer doesnt recognize it (nor even as unknown device), there is no sign form the phone, even when it connect to the charger. in a lab we tried to replace the screen and the battery, but it just not seems as an hardware issue. i suspect it some kind of software issue, mainly because in its last days it started acting strange, restarting and turning off by itself.
if anyone here know a way to relive this phone, i will be so thankful. but thanks anyway.
dtamish said:
Hey there. i used my htc one x (international version) for a half year with the android revoloution hd latest custom rom. it worked just fine. latley, during a phone call with a friend, my phone just died. completley died, cant get any response. tried to turn it on, press the power button for some mintutes, and all possible button combains. the computer doesnt recognize it (nor even as unknown device), there is no sign form the phone, even when it connect to the charger. in a lab we tried to replace the screen and the battery, but it just not seems as an hardware issue. i suspect it some kind of software issue, mainly because in its last days it started acting strange, restarting and turning off by itself.
if anyone here know a way to relive this phone, i will be so thankful. but thanks anyway.
Click to expand...
Click to collapse
hi! well, if you keep power button pressed and after some seconds the capacitive buttons don't light up and flash and if you cannot wake it with any buttons combination, i fear it broke down and it's an hardware issue... if you are under warranty you can send it to repair service, maybe they won't notice it's rooted and with a custom rom but if they do they might charge you a fee

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