[Q] HTC Desire Z Stuck On Boot - G2 and Desire Z Q&A, Help & Troubleshooting

Hi all,
I have a HTC Desire Z and having an issue with it, it is a stock standard DZ. Done some searching and couldn't find anything like this with a solution. So tonight my phone vibrated in my pocket like i received a message. When i got it out the screen was black. None of the buttons were responding so i removed the battery and restarted the phone.
The phone now gets stuck in the bootloader every time I turn it on. When in the bootloader none of the buttons respond, meaning i cant select anything. Have tried cleaning the volume buttons, they were a bit dirty but it didn't fix it.
So when it boots it goes into a white screen, Fastboot and bootloader are highlighted
My question is, has anyone experienced this problem? Does anyone know how to get the phone to boot properly.
Thanks for any help.
Daniel

Spoorman88 said:
Hi all,
I have a HTC Desire Z and having an issue with it, it is a stock standard DZ. Done some searching and couldn't find anything like this with a solution. So tonight my phone vibrated in my pocket like i received a message. When i got it out the screen was black. None of the buttons were responding so i removed the battery and restarted the phone.
The phone now gets stuck in the bootloader every time I turn it on. When in the bootloader none of the buttons respond, meaning i cant select anything. Have tried cleaning the volume buttons, they were a bit dirty but it didn't fix it.
So when it boots it goes into a white screen, Fastboot and bootloader are highlighted
My question is, has anyone experienced this problem? Does anyone know how to get the phone to boot properly.
Thanks for any help.
Daniel
Click to expand...
Click to collapse
Same problem here, anyone solutions?

Vennesch said:
Same problem here, anyone solutions?
Click to expand...
Click to collapse
After about a week of problems my phone just randomly started to work ok again. Hasnt been the same since, very slow, and heats up ALOT.
Looking at the new Xperia Z1 now

Related

Weird problem

Hi guys, I'm having this WEIRD WEIRD problem after messing around with the phone.
Here's what happened:
2 days ago, I received the phone. After unboxing it and playing with it for like 10 minutes, turning it on and off often, messing round with the features. Then, the phone rebooted by itself. After that, boot loop. It'd get stuck at the green HTC screen forever. I have no idea what happened, so I tried factory reset. Didn't work. Recovery, also stuck. So I brought it home and looked into rooting/flashing.
Now, the phone is running RUU_Bravo_hTC_Asia_WWE_1.19.707.7_Radio_32.36.00.28U_4.06.00.02_2_release_126179_signed. SOMETIMES, the phone would boot in and I would be able to use it, but most often it'd just keep restarting and then hang at the green HTC screen, or maybe get the quietly brilliant and then restart.
What should I do? I have the RUU for 1.19.707.6, but with that RUU, it keeps saying that it can't see my phone. Sigh.
I can get into fastboot, but no guarantee after that. What should I do? Can't bloody swap it, coz I imported it
trandoanhung1991 said:
Hi guys, I'm having this WEIRD WEIRD problem after messing around with the phone.
Here's what happened:
2 days ago, I received the phone. After unboxing it and playing with it for like 10 minutes, turning it on and off often, messing round with the features. Then, the phone rebooted by itself. After that, boot loop. It'd get stuck at the green HTC screen forever. I have no idea what happened, so I tried factory reset. Didn't work. Recovery, also stuck. So I brought it home and looked into rooting/flashing.
Now, the phone is running RUU_Bravo_hTC_Asia_WWE_1.19.707.7_Radio_32.36.00.28U_4.06.00.02_2_release_126179_signed. SOMETIMES, the phone would boot in and I would be able to use it, but most often it'd just keep restarting and then hang at the green HTC screen, or maybe get the quietly brilliant and then restart.
What should I do? I have the RUU for 1.19.707.6, but with that RUU, it keeps saying that it can't see my phone. Sigh.
I can get into fastboot, but no guarantee after that. What should I do? Can't bloody swap it, coz I imported it
Click to expand...
Click to collapse
sounds like a h/w problem to be honest
Is it possible that this is a firmware problem? I'd hate to have to send it back for repairs, cost a lot.
I did the heap-test command, and everything is ok. So where could the problem be?. Can't even boot using fastboot oem boot. Any ideas?
PS: I think I have the correct RUU for my phone. Always complete without a hitch.

[Q] Desire does simply nothing

Hi @ all,
I have a big problem with my Desire.
I rooted it and installed AOKP Build 39 on it. Everything went fine, no problem up to this time. I did several restarts, everything ok.
Now, today the phone suddenly turned black, no reaction to any command. So I pulled the battery, put it back again, and then, nothing happened.
My desire only shows a black screen, none of the buttons are working (even Vol- + Power or trackball+Power). Even more suspicious is, that the loading LED is not showing up, although my phone is connected to the loading cable.
I really don´t know what to do. Does anybody of you have an idea what the problem could be?
PS: right now ist started vibrating (endlessly...)
TitoMori said:
Hi @ all,
I have a big problem with my Desire.
I rooted it and installed AOKP Build 39 on it. Everything went fine, no problem up to this time. I did several restarts, everything ok.
Now, today the phone suddenly turned black, no reaction to any command. So I pulled the battery, put it back again, and then, nothing happened.
My desire only shows a black screen, none of the buttons are working (even Vol- + Power or trackball+Power). Even more suspicious is, that the loading LED is not showing up, although my phone is connected to the loading cable.
I really don´t know what to do. Does anybody of you have an idea what the problem could be?
PS: right now ist started vibrating (endlessly...)
Click to expand...
Click to collapse
I think that you can begin with construction bussiness, cause you have a nice and expensive brick...
Sent from my HTC Desire via flashes and thunders
Trackball + power isn't supposed to do anything, back button + power is.
But anyway if volume button + power doesn't work and that one neither, I think it's a brick as nlooooo said. Also because the LED isn't working. What does it do when connected to PC? Nothing I assume?
Yes, unfortunately connecting it to the PC does nothing.
What do you think, any chance to get it replaced?
if its still under warranty then u could chance sending it back to htc, just say u tried turning it on in the morning and... nothing just black screen. do NOT say anything bout s-off etc etc. im mean if ya cant even access hboot or no led lights or anything how will they know mite aswell try
dont forget take out ur sdcard incase they look at it n find a rom lol
Sent from my HTC Desire
Battery broken?
c36get said:
Battery broken?
Click to expand...
Click to collapse
No battery is not the problem. The same thing with another battery.
I´m still in waranty period, so I´ll have a try
Thanks for your help.
Can anybody imagine why this happend? I mean the rom was working proberly, no errors during flashing, etc. And can a faulty rom/flash cause a fail of even the loading led?
I always thought that such "simple" things as loading are done directly by the hardware without any influence of the software installed on the phone (especially as loading has to work even if the phone is switche offline)
TitoMori said:
Hi @ all,
I have a big problem with my Desire.
I rooted it and installed AOKP Build 39 on it. Everything went fine, no problem up to this time. I did several restarts, everything ok.
Now, today the phone suddenly turned black, no reaction to any command. So I pulled the battery, put it back again, and then, nothing happened.
My desire only shows a black screen, none of the buttons are working (even Vol- + Power or trackball+Power). Even more suspicious is, that the loading LED is not showing up, although my phone is connected to the loading cable.
I really don´t know what to do. Does anybody of you have an idea what the problem could be?
PS: right now ist started vibrating (endlessly...)
Click to expand...
Click to collapse
I think it's a big hardware prob. Can u boot into android, even if the screen's dead? Maybe u can provide the devs with a logcat.
Our G7 can be troublesome sometimes......
Maybe it´s a problem of the mainboard. As i cannot even switch on the phone. when I press the power button nothing happens. So, no logfiles.
I´ll send it to the producer tomorrow.
Did you get it fixed?

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

[Q] Glitched Out?

Phone: SGH-T989
ROM: Jedi Mind Trick X4
I'm going to try to explain this the best I can so... my apologies for any loops or confusing parts in my story.
~Basically once my phone was removed from being charged, it jumped itself into some kind of boot loop. I did not do anything just unplug it and check the time
~~The process it went though before it started to work again
~It ended up just shutting down and booting up. When it booted in only got as far as the "Deviant Development" screen and the load bar only loaded up to about 20-30% before it just rebooted itself. From there my phone was stuck on vibration. It would only vibrate for a split second, stop and vibrate again. Even if I tried to get it to make it load the TWRP recovery screen it would just boot itself again once the "Team Win" logo appeared. (Update) Device options randomly appeared by itself when I went to put it on sleep. I just tapped the button and from there it just rebooted itself.
**Question**
I'm just curious to know if anyone may know why my phone suddenly acted like that, my phone has no damage at all, never been dropped. First I ever experienced this. Any advice or suggestions?
LuciferzRage said:
**Question**
I'm just curious to know if anyone may know why my phone suddenly acted like that, my phone has no damage at all, never been dropped. First I ever experienced this. Any advice or suggestions?
Click to expand...
Click to collapse
Sounds like you have a sticky power button. I think there are a few threads about it on here if you search.

[Q] HTC one V appears dead.

Hi everyone,
About 3 months ago I flashed a new rom which I found on this website under the stable tab.
I couldn't have been happier with the new system, everything worked perfectly, but now yesterday I was browsing the google play store when my screen suddenly laggs and gets stuck. So I waited at first, but after a while I tried to closing the screen to let him rest and resolve.. which didn't do anything, and that was strange to begin with. Suddenly the screen went black and did not want to open up again, I waited several hours, still nothing. I placed him i the usb charger and there is no indication that it's charging, no green or orange light. It doesn't respond when I try turning it on/off, or use power/volume down button.
My phone seems dead at it is atm, and I'm really sad.. anything I can still try? Help would be much appreciated.
edit: update, tried charging it again, the range led is blinking now, when I try turning it on while charged the main touch buttons enlighten and dim emediately after. GOing to let it ' charge ' for a bit now.
Miracle! Miracle!!!
Dead man back to life!!!:beer:
Sent from my One™ V using xda-developers-app
haha! lol:laugh::laugh:
R: [Q] HTC one V appears dead.
This phone made me **** in my pants many times, but it always just need a good charge :thumbup:
Don't know what appears to be so funny here, nearly lost my phone.. I'm happy it was just temporarely.
R: [Q] HTC one V appears dead.
Nothing is funny, but this happened many times and we don't know why :thumbdown:
CarelMaes said:
Don't know what appears to be so funny here, nearly lost my phone.. I'm happy it was just temporarely.
Click to expand...
Click to collapse
sorry if i offended u....i was laughing at Soham's post
...and I was just kidding.
Sent from my One™ V using xda-developers-app
CarelMaes said:
Hi everyone,
About 3 months ago I flashed a new rom which I found on this website under the stable tab.
I couldn't have been happier with the new system, everything worked perfectly, but now yesterday I was browsing the google play store when my screen suddenly laggs and gets stuck. So I waited at first, but after a while I tried to closing the screen to let him rest and resolve.. which didn't do anything, and that was strange to begin with. Suddenly the screen went black and did not want to open up again, I waited several hours, still nothing. I placed him i the usb charger and there is no indication that it's charging, no green or orange light. It doesn't respond when I try turning it on/off, or use power/volume down button.
My phone seems dead at it is atm, and I'm really sad.. anything I can still try? Help would be much appreciated.
edit: update, tried charging it again, the range led is blinking now, when I try turning it on while charged the main touch buttons enlighten and dim emediately after. GOing to let it ' charge ' for a bit now.
Click to expand...
Click to collapse
Hi OP,
Just wonderedhow long you left it between your unsuccessful charges and the time it worked. Happened to me yesterday, tried to charge it all night and no luck.
Cheers.
CarelMaes said:
Hi everyone,
About 3 months ago I flashed a new rom which I found on this website under the stable tab.
I couldn't have been happier with the new system, everything worked perfectly, but now yesterday I was browsing the google play store when my screen suddenly laggs and gets stuck. So I waited at first, but after a while I tried to closing the screen to let him rest and resolve.. which didn't do anything, and that was strange to begin with. Suddenly the screen went black and did not want to open up again, I waited several hours, still nothing. I placed him i the usb charger and there is no indication that it's charging, no green or orange light. It doesn't respond when I try turning it on/off, or use power/volume down button.
My phone seems dead at it is atm, and I'm really sad.. anything I can still try? Help would be much appreciated.
edit: update, tried charging it again, the range led is blinking now, when I try turning it on while charged the main touch buttons enlighten and dim emediately after. GOing to let it ' charge ' for a bit now.
Click to expand...
Click to collapse
I am in the situation what to do..not able to get into bootloader complete dead
Amish. said:
I am in the situation what to do..not able to get into bootloader complete dead
Click to expand...
Click to collapse
I also had this problemm, try to charge for some hours.
I don't know why, but my phone boots into recovery when it's turned off and plugged in.
jonas2790 said:
I also had this problemm, try to charge for some hours.
I don't know why, but my phone boots into recovery when it's turned off and plugged in.
Click to expand...
Click to collapse
Its completely unresponsive no led lights no recovery nothing..its like a dummy model..very sad..not getting any answer or tutorial on how to solve this problem :'(
Amish. said:
Its completely unresponsive no led lights no recovery nothing..its like a dummy model..very sad..not getting any answer or tutorial on how to solve this problem :'(
Click to expand...
Click to collapse
Connect it to your PC and check if it shows QHSUSB_DLOAD as the driver.
If this is shown, you may have done something like this, so you hard bricked it.
You may try this software fix (http://forum.xda-developers.com/showthread.php?t=1788227) or this (http://www.jtagbox.com/jtag-news/ri...nbrick-unlock-supercid-imei-repair-supported/) to exit the mode.
jonas2790 said:
Connect it to your PC and check if it shows QHSUSB_DLOAD as the driver.
If this is shown, you may have done something like this, so you hard bricked it.
You may try this software fix (http://forum.xda-developers.com/showthread.php?t=1788227) or this (http://www.jtagbox.com/jtag-news/ri...nbrick-unlock-supercid-imei-repair-supported/) to exit the mode.
Click to expand...
Click to collapse
i solved the problem using adb
Amish. said:
i solved the problem using adb
Click to expand...
Click to collapse
What was the problem?
jonas2790 said:
What was the problem?
Click to expand...
Click to collapse
as i said above just dead.

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