2013 nexus 7 problems and issue? - Nexus 7 (2013) Q&A

I want to hear all your problem and is there any issue about the latest gen and the latest model number, do you guys still having problems such as multitouch, lagging. Or any hardware problem and also the gps thing?
And do you guys know what is the latest model type that any kind of retail store has for nexus 7 and also from google site?
Seems the most problem for nexus 7 is still coming from JSS15Q, am i right?
Sent from my Galaxy Nexus using Tapatalk 2

A LOT of info here:
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[551-575-false]
Some will claim these experiences to be statistically insignificant, but the people who have dealt with multiple units with multiple defects might differ....

Please be advised to READ the other threads before starting a new one, there's been at least 5 threads opened on this exact topic, search there first.

Related

new update for lte galaxy nexus with in next 10 days

So no matter what modem i run. My service sucks 1 to no bars
.and data so slow almost unuseable. Yet my wife has lte at home i barley have 3g. So o finally called vzw did everything the tech guy said. Lol even though i have already many times. So they are sending me a new vzw nexus for free. But he did say samsung gave them a bulletin. Stating a update was coming with in the next 10 dsys to address poor data signal . And voice quality. And others not being able to her you on the phone. So i wounder what build this wil be. He also said it was a direct update. Not through vzw . So if anyone was woundering no the vzw nexus will not have to wait on updates. We are still getting dorect updates.
Umm, I would believe a politician before any vzw csr....
good day.
that phone rep clearly gets his facts straight from the mayans.
the world will end in 2012.
You know better than to believe a csr Just because they sell mobile devices doesn't mean they are any closer to the vendor and it's development timeline than a monkey flinging its own poop at the zoo.
XDA would have posts from reputable persons about releases sooner than a near minimum wage with commission person would (not knocking csr's, just stating that kind of information is above their pay grade).
Sent from my Galaxy Nexus using xda premium
Guys, no need to bash the OP for reposting what he heard. The entire Android community is based on rumors and I haven't seen one thank you from anyone!
Thanks OP. I hope what you heard is true.
TEK112 said:
Guys, no need to bash the OP for reposting what he heard. The entire Android community is based on rumors and I haven't seen one thank you from anyone!
Thanks OP. I hope what you heard is true.
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Click to collapse
Ok, you're right. Thanks OP for posting in the wrong section!
I heard the exact same thing last week, that mid march is the expected release date to address the piss poor audio quality & signal issues (I get 3-4 bars lte at home for about 3 seconds then switches quickly to 3g).
Coincidentally I spoke to a Tier 3 tech last night and he relayed the same information to me. He said mid to end of March. This update can't come soon enough.
This isnt Development related. Moderator please move this to General!
I believe it.
Sent from my Galaxy Nexus using Tapatalk
At least this is better than telling you that you're holding it wrong.
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This also coresponds with information about french carier getting 4.0.5 update in march.
Sent from my Samsung Galaxy Nexus
If they're saying March, we should get the OTA no later than 01/2013!!
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joshw0000 said:
If they're saying March, we should get the OTA no later than 01/2013!!
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
You're new to the Nexus line, aren't you? Because you've got the situation backwards. Nexus will generally be 4-6 months ahead on OS updates. Occasionally, you'll get a small version bump completely unannounced, like the last 2.3.5>2.3.6 update on the Nexus One.
ATnTdude said:
You're new to the Nexus line, aren't you? Because you've got the situation backwards. Nexus will generally be 4-6 months ahead on OS updates. Occasionally, you'll get a small version bump completely unannounced, like the last 2.3.5>2.3.6 update on the Nexus One.
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Click to collapse
No I understand that Nexus's are Google's flagship and I purchased this phone because it was unlocked and so it wouldn't be outdated (in terms of official OTA's). The fact that Verizon reps have this information makes me believe its a rumor and not a fact.
I'm sure their are intelligent reps out there (and in the forums) but I've never spoke with a tech who could troubleshoot past pulling the battery and doing a factory reset. For them to be supplying OTA info that isn't already in the forums makes is less credible to me.
Sent from my Galaxy Nexus using Tapatalk
Sorry folks accidentally posted this thread in dv section. Made it on my cell. My appologies. And thank you jay for moving
joshw0000 said:
No I understand that Nexus's are Google's flagship and I purchased this phone because it was unlocked and so it wouldn't be outdated (in terms of official OTA's). The fact that Verizon reps have this information makes me believe its a rumor and not a fact.
I'm sure their are intelligent reps out there (and in the forums) but I've never spoke with a tech who could troubleshoot past pulling the battery and doing a factory reset. For them to be supplying OTA info that isn't already in the forums makes is less credible to me.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
You clearly haven't spoken with a real technician.
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Rem3Dy said:
You clearly haven't spoken with a real technician.
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Click to expand...
Click to collapse
Agreed. Level two support has access to internal and external forums. I really was impressed with the level of service I received when I called in. They know a lot more than most will give them credit for.
Rem3Dy said:
You clearly haven't spoken with a real technician.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
With respect, I think that is the exact point he was making
I called in because my G'Nex was acting weird during calls. After a few minutes it would begin "clicking" in and out where the caller and myself couldn't hear each other. It literally did it about every 5 seconds and sounded as if you were hanging up a landline phone and picking it back up. On speaker phone it worked better but would often sporadically switch back to phone mic.
After reading several threads of people having their devices replaced because of this issue I called VZW. I spoke to several people over about a 2 hour period who eventually had me factory reset my device. At that point I told him to make a note that I called with the issue, that my issue was "better" at the moment, and that I would like a replacement if the issue returned. He was very nice and agreed but hardly knew anything about my phone and said there were no reports of similar issues.
So again, there are intelligent Verizon reps. I've yet to speak to one.
Sent from my Galaxy Nexus using Tapatalk

[Q] goggle fix nexus help pls

So i bought the galaxy nexus and have bad service and signal loss alot like many others im on rogers in canada i heard that google is making the fix im running 4.0.1 my phone says im up to date when will google release the update
I dont know they dont usually give us that much heads up to let us know when an update is going to be available before it comes out best thing to do is check for update under about phone and if you dont see it it's not yet available or you could always flash one of the ROMs that has been update
hey man, i think you bought a knock off phone, if you have goggle nexus return it and get a Google nexus
Sent from my Galaxy Nexus using Tapatalk 2
BrianDigital said:
hey man, i think you bought a knock off phone, if you have goggle nexus return it and get a Google nexus
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Agreed.
android.4.0 said:
So i bought the galaxy nexus and have bad service and signal loss alot like many others im on rogers in canada i heard that google is making the fix im running 4.0.1 my phone says im up to date when will google release the update
Click to expand...
Click to collapse
Carrier updates are almost ALWAYS (Can anyone even think of one that isn't...?) out of date by at least a few months...Reason being is that the carriers have to test it out among a select few before sending it on to their huge client base (In Rogers case, about 7.1 million wireless customers) They can't be seen to be releasing buggy updates which swamps their outsourced call centres for support, it would cost them too much money ^_^
The Google/Nexus series of phones are meant to "Freed" from that kind of crap imo, that's why if you check the Development sub section you'll see updated ROMS based on the newest 4.0.4 Android source code being patched/updated daily by random developers from all over the world in some cases...
You might run into some odd issues here and there, but if you do your research (And use that search tool!) you'll find that there's a reason this place is so popular

Verizon replacement

I just got a replacement from Verizon. What do I need to check to make sure I got an OK unit?
TIA!
Please post Questions in the Question & Answer (Q&A) sections.
Thread moved.
No tint issue. Radios correct version. No scratches.
Sent from my Galaxy Nexus using Tapatalk 2
rjcapp said:
No tint issue. Radios correct version. No scratches.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
how do you check for tint issues? do you use an app for that? whats the correct radio version? TIA
This was from another thread.
My device is using an 09 hardware revision (listed under baseband as i515.09). Some have stated that the 10 revision (i515.10) has inherent problems, whether due to poor hardware or poor construction (if true at all... I have no way to know).
Some gnex owners have a purple tint on grey colors. Please do a search for more specifics.
The best thing to do is use the phone and all of its features making sure everything works.
Make sure your 3g 4g and wifi works OK.
You should already have some sense of what to expect.
Sent from my Galaxy Nexus using Tapatalk 2
rjcapp said:
This was from another thread.
My device is using an 09 hardware revision (listed under baseband as i515.09). Some have stated that the 10 revision (i515.10) has inherent problems, whether due to poor hardware or poor construction (if true at all... I have no way to know).
Some gnex owners have a purple tint on grey colors. Please do a search for more specifics.
The best thing to do is use the phone and all of its features making sure everything works.
Make sure your 3g 4g and wifi works OK.
You should already have some sense of what to expect.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
My old device was .10 and the new one too, I guess I will have the same problems will see. I noticed the new phone has -83db and the new phone has -75db will see when I get home.
On a side note im trying to restore the old phone back to stock and all I can say is Samsung drivers are a royal pain in my A**... 2 hours and still troubleshooting... =/

Note 8 from Amazon

Has anyone purchased a Note 8 from Amazon with the Build JDQ39.N5110UEFMH3, the actual build is N5110UEFMH3, I'm not sure if the prefix is important? I got this at the end of September and some features are missing, the obvious is the keyboard functions (Qwerty, floating,split). Samsung reps seem to be perplexed about this build. I'm thinking others may have this build and may not know that some features are missing. I want to know how to upgrade to the right 4.2.2 version without rooting. Apparently the latest build is N5110UEFMI1. I just want my new tablet to have the right build in case future upgrades are sensitive to the old build. Samsung is still on the case but so far no resolution other than sending it in for service, which I don't want to do if it can be resolved remotely. I can live without the keyboard functions, I'm more concerned with future upgrades and having some unknown build number.
chuckr01 said:
Has anyone purchased a Note 8 from Amazon with the Build JDQ39.N5110UEFMH3, the actual build is N5110UEFMH3, I'm not sure if the prefix is important? I got this at the end of September and some features are missing, the obvious is the keyboard functions (Qwerty, floating,split). Samsung reps seem to be perplexed about this build. I'm thinking others may have this build and may not know that some features are missing. I want to know how to upgrade to the right 4.2.2 version without rooting. Apparently the latest build is N5110UEFMI1. I just want my new tablet to have the right build in case future upgrades are sensitive to the old build. Samsung is still on the case but so far no resolution other than sending it in for service, which I don't want to do if it can be resolved remotely. I can live without the keyboard functions, I'm more concerned with future upgrades and having some unknown build number.
Click to expand...
Click to collapse
I still don't have this resolved, hoping someone new may see this and chime in.
What model do you have?
What is your csc?
Frankly the build you have posted has a very strange build no, how certain are you that u got a genuine piece, and I would have it replaced if posible.
Your build suggests that it was done in august 2013, however The UEF part seems to be something very unlikely if we follow standard patterns. Like UE being Major Regional Part and F denoting The Major Os Build which is really strange as it's 2 generations ahead from anything that is latest available by samsung on this tab.
Sent from my GT-N5100 using Tapatalk
intelliriffer said:
What model do you have?
What is your csc?
Frankly the build you have posted has a very strange build no, how certain are you that u got a genuine piece, and I would have it replaced if posible.
Your build suggests that it was done in august 2013, however The UEF part seems to be something very unlikely if we follow standard patterns. Like UE being Major Regional Part and F denoting The Major Os Build which is really strange as it's 2 generations ahead from anything that is latest available by samsung on this tab.
Sent from my GT-N5100 using Tapatalk
Click to expand...
Click to collapse
I have a GT-N5110 that I bought from Amazon. It was in a sealed box. The Model # on the box is GT-N5110NKYXAR.
Getting it replaced was probably the wise move but I thought sending it back to Amazon for an exchange would have just resulted in another unit from the same shelf mine came from, out of the same batch of weird builds. I have gone round and round with Samsung so long the return/exchange is no longer an option.
I'm sorry, you asked what is my csc, I don't know what that is or where to find it. I appreciate your reply, don't know where to go from here, just wait for Samsung to get back to me I guess.
I purchased mine from Amazon just last week but it was actually sold by BigOutlet it also has the strange Build # JDQ39.N511OUEFMI1 Android Version 4.2.2 this is a black/brown refurbished Note 8 don't know if that makes any difference or not. I got like 3 OTA updates when I turned it on for the 1st time.
Mine has the Samsung keyboard and all it really has is Swiftkey like Flow, no split keyboard or anything like that. I didn't know it was suppose to have those.
gramps50 said:
I purchased mine from Amazon just last week but it was actually sold by BigOutlet it also has the strange Build # JDQ39.N511OUEFMI1 Android Version 4.2.2 this is a black/brown refurbished Note 8 don't know if that makes any difference or not. I got like 3 OTA updates when I turned it on for the 1st time.
Mine has the Samsung keyboard and all it really has is Swiftkey like Flow, no split keyboard or anything like that. I didn't know it was suppose to have those.
Click to expand...
Click to collapse
The build you have is the one I think I'm supposed to have, it is the one mentioned in all of the posts about the 4.2.2 upgrade. You should have the keyboard options. When you have the keyboard up long press on the key next to the spacebar and you should see the 3 keyboard options and the pen as choices. Check the tutorial under the Samsung keyboard settings. Mine shows how it should work in the tutorial but I don't get these options.
If I do that I do have the options you mentioned.
Mine had N511OUEDMD1 OUT OF BOX - 4.1.2
N511OUEEMF1 - 1st update
N511OUEEMF2 - 2nd udate
N511OUEEMI1 - 3rd update. - 4,2.2
That's the progression of the updates the last was the biggest and took awhile to download.
Hate to say this but did you do a factory reset then try checking for updstes?
Sent from my GT-N5110 using XDA Premium 4 mobile app
gramps50 said:
If I do that I do have the options you mentioned.
Mine had N511OUEDMD1 OUT OF BOX - 4.1.2
N511OUEEMF1 - 1st update
N511OUEEMF2 - 2nd udate
N511OUEEMI1 - 3rd update. - 4,2.2
That's the progression of the updates the last was the biggest and took awhile to download.
Hate to say this but did you do a factory reset then try checking for updstes?
Sent from my GT-N5110 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for your help. Mine came like this from the factory, brand new. I did try the factory reset, unfortunately after setting it up one time and having to do it all again with no benefit. The problem is the build and the reset only reinstalled the same build, I didn't think it would help but did it anyway, just to be able to say I tried that already. Mine was obviously built with a build that was not the final product. Now I just want to figure out how to get updated to the right one so I can get future updates.
Glad you found the keyboard options.
Sorry I'm out of ideas other than root and a different ROM but that is pretty extreme.
How long have you had it? Amazon customer support is top notch with my dealings. Maybe the will send you another one. Something is definitly not right with yours. I can send you a screenshot if you need it to make your case.
Was yours brand new or a refurbished?
Sent from my GT-N5110 using XDA Premium 4 mobile app
gramps50 said:
Sorry I'm out of ideas other than root and a different ROM but that is pretty extreme.
How long have you had it? Amazon customer support is top notch with my dealings. Maybe the will send you another one. Something is definitly not right with yours. I can send you a screenshot if you need it to make your case.
Was yours brand new or a refurbished?
Sent from my GT-N5110 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mine was brand new. I didn't return it to Amazon because I figured the replacement would probably come out of the same shipment this one came from and it would have been built the same. It's now past the 30 day return period, I'll have to wait for samsung to come up with a resolution. Thanks for your help.

[Q] Latest Manufacturing Date?

Just wondering if there are devices with a manufacturing date past October 2013 as the 2 I've bought (and returned) were both of the same date.
Now I don't mean this to be a another "defects thread"--and the 2 I've returned had defects, indeed (dead pixels, touch issues)--but I do want to know if anyone has had luck with newer ones, if there are any. I really need a tablet, but I just can't go with a non-Nexus one. GPE devices don't apply as I'm in Canada.
Anyone?
makoi said:
Just wondering if there are devices with a manufacturing date past October 2013 as the 2 I've bought (and returned) were both of the same date.
Now I don't mean this to be a another "defects thread"--and the 2 I've returned had defects, indeed (dead pixels, touch issues)--but I do want to know if anyone has had luck with newer ones, if there are any. I really need a tablet, but I just can't go with a non-Nexus one. GPE devices don't apply as I'm in Canada.
Anyone?
Click to expand...
Click to collapse
I've seen 3 from July, one had the touchscreen issues and had to be returned. The new one is also July, working fine. I don't think manufacturing date matters so much as blind luck. Really terrible QA.
How to know my device manufacture date?
Sent from my Nexus 7 using xda app-developers app

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