Develop Bugs

[Q] Question about replacing ear speaker on my Defy! IMPORTANT!

I watched a few seconds of a video on taking apart the defy, while they are taking a certain part off, i believe they are separating the screen, it flashes a message saying
"DO NOT REUSE FRONT (SOMETHING)" what are they talking about??? would i really have to order ANOTHER piece now?
(i have the new earspeaker ready, the tools ready, just want to make sure i have everything i need, because i really hope i dont have to replace ANOTHER piece of the phone just to replace the ear speaker...)
Any help GREATLY appreciated!

and you didn't provide the link to the video?
if i'm not wrong, you are watching a video on how to take the defy apart in general and not a video on how to replace the speaker? from memory, i read a post sometime ago about this and you don't have to do everything that video did just to remove the speaker. you only have to replace the speaker and nothing else.
if i can find that post i'll link it later.....
---------- Post added at 06:51 PM ---------- Previous post was at 06:19 PM ----------
ok i'm back, with the link:
http://forum.xda-developers.com/showthread.php?p=12094566#post12094566

Only replace the front casing if you are changing the touch panel as it glued very tight making sure it's dust proof. Earpiece is on separate location which you can remove and replace without disturbing other sections..
Sent from my awesome Moto Defy: Stock Rooted Gingerbread 2.3.3 - XDA Premium

thanks i figured as much but always good to make sure before diving in, lol
but thanks! ill be doing this sometime soon, probably tomorrow, i would have done it today but i have a new toy to play with (Archos 7 v1). i put CM7 on it, but it runs kinda slow (not a shock considering its only 600 mhz processor lol
i just need a good fast ROM for it ^^

Vibration Motor Gone Bad?

Just the other day my phone has started vibrating weird with a buzzing noise. There was no particular thing that could of caused it which is why im like in a state of wtf. Do u guys think the vibration motor may have moved out of place or is loose and I can open and re put it in place or.... Do u guys think its completely broke? It does still vibrate and unless its on the top 2 vibration intensities you cannot feel it.
Sent from my SGH-M919 using xda app-developers app

Try the following test:
*#7353#
After the test, just hit the back button to back out.
Under:
Settings
My device
Vibration intensities
Do any of those work on lower settings?
Are you stock?
Try a Factory reset.
Here are a couple of options if you have a hardware issue:
- Asurion insurance or other type of insurance you may have
- Samsung one year warranty
Below are 2 links.
The first to a website that sells the OEM vibration motor, but verify if you purchase.
The second is an S4 take down video.
S4 OEM vibration motor (verify this if purchasing via part # and other possible suppliers)
http://www.etradesupply.com/oem-samsung-galaxy-s4-sgh-m919-vibrating-motor.html
Take down video: (viewable on pc only)
http://m.youtube.com/watch?v=9NNvCRW5PiU&desktop_uri=/watch?v=9NNvCRW5PiU
Edit:
I reread your post and see that you have a working motor that you can't really feel on the 2 lower settings. I take that to mean the motor is working, but lightly (I originally thought they weren't working, hence my links.) And the 2 other settings have a noise.
Guess all motors are different, or maybe something is 'loose.' I suggest to keep an eye on it, and if the issue gets worse, etc., you can always reference the links above.

ludbosanac17 said:
Just the other day my phone has started vibrating weird with a buzzing noise. There was no particular thing that could of caused it which is why im like in a state of wtf. Do u guys think the vibration motor may have moved out of place or is loose and I can open and re put it in place or.... Do u guys think its completely broke? It does still vibrate and unless its on the top 2 vibration intensities you cannot feel it.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Mine has an insanely intense vibration as well. Was like that since the first day. Just bump down vibration in settings (i use KTweaker app personally).
Sent from my GT-P5113 using XDA Premium 4 mobile app

I opened it and the motor looks fine and nothing is lose. I put it all back together and will unroot and go to stock so I can do the warranty. However do u think there is a clear way for T-Mobile to tell I opened it? There wasn't any seals or things unplugged that are seeable and I closed it near perfection. (Bottom is barely not flush and I can say it was like that) plus the people will see everything else is flush and I doubt they will go in depth enough to check it all. No water damage and physical damage. In prestine condition. So I will get a new one for 20$ and 3-4business days the rep told me.
Sent from my SGH-M919 using xda app-developers app

ludbosanac17 said:
I opened it and the motor looks fine and nothing is lose. I put it all back together and will unroot and go to stock so I can do the warranty. However do u think there is a clear way for T-Mobile to tell I opened it? There wasn't any seals or things unplugged that are seeable and I closed it near perfection. (Bottom is barely not flush and I can say it was like that) plus the people will see everything else is flush and I doubt they will go in depth enough to check it all. No water damage and physical damage. In prestine condition. So I will get a new one for 20$ and 3-4business days the rep told me.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Sounds good to me.
I doubt they will meticulously check the fitment.
I'm not sure if there is anything that would tip them off to screw removal such as any tamper proof markings, etc.
Just check the Bootloader to make sure everything is stock.
Also check :
Settings
More
About device
Status
And make sure it doesn't say Modified or Custom

Biker1 said:
Sounds good to me.
I doubt they will meticulously check the fitment.
I'm not sure if there is anything that would tip them off to screw removal such as any tamper proof markings, etc.
Just check the Bootloader to make sure everything is stock.
Also check :
Settings
More
About device
Status
And make sure it doesn't say Modified or Custom
Click to expand...
Click to collapse
I will and I'm gonna make sure its dead stock when I do it and if he asks why I have it reset I'll say I did a completely factory reset. And there was nothing like a marking or a special tape you lift when opening it. U just take off back, take out cards and battery, unscrew the screws, thus causing the edge to be very slightly lifted... where you use a small card and pop it out around the edges (small snaps like the back cover putting on, that popp back into place normally when you put it back together) then its completely off and you see the board... you undo 1 screw on the board and lift like 1-2 plugs such as the thing that leads to the screen and the 4G antenna cable and then you lift up the board and see the motor underneath. The motor was normally placed so I put the board back, plugged everything in normally and snapped it all in place. Came out perfect and bottom I can say is just due to the motor being wrong, or something else messed up causing it. But since I'm doing it through T-Mobile and not Samsung's warranty I'm guessing the store rep will just say its hardware failure and get me a new one and when they go to fix it all they won't care and just swap out the entire board itself.

dynospectrum said:
Mine has an insanely intense vibration as well. Was like that since the first day. Just bump down vibration in settings (i use KTweaker app personally).
Sent from my GT-P5113 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Lucky you!
Everyone S4 I've seen has a really weak vibration motor that you can barely feel. It's the one real flaw to the S4

Skipjacks said:
Lucky you!
Everyone S4 I've seen has a really weak vibration motor that you can barely feel. It's the one real flaw to the S4
Click to expand...
Click to collapse
I think the S4 has a vibration motor that doesnt have a 'hammer' to it or whatever the part is called that some phones do. Explains why some peoples phone sounds like a vibration "ringtone" then a vibrating phone xD

Skipjacks said:
Lucky you!
Everyone S4 I've seen has a really weak vibration motor that you can barely feel. It's the one real flaw to the S4
Click to expand...
Click to collapse
I'm one of those lucky ones
My S4 wears a Cygnett WorkMate Evolution case, and my S4 vibrates off whatever surface it's on
Jk, but it does have a powerful vibration mode that's easily felt through the case.

Biker1 said:
I'm one of those lucky ones
My S4 wears a Cygnett WorkMate Evolution case, and my S4 vibrates off whatever surface it's on
Jk, but it does have a powerful vibration mode that's easily felt through the case.
Click to expand...
Click to collapse
Hopefully my refurbished when I get it will act like that. I appreciate all the help guys but I pray that they dont find something wrong with my opening of it and then try to charge me.I hope not but see if all goes well.

I wouldn't worry much.
You'll be going to a Tmo store.
Make small talk with the rep about Kitkat or something, until he makes the swap.
Or are you sending it in?
I gotta read that post again.
You will have to pass a lie detector test though lol!

ludbosanac17 said:
I think the S4 has a vibration motor that doesnt have a 'hammer' to it or whatever the part is called that some phones do. Explains why some peoples phone sounds like a vibration "ringtone" then a vibrating phone xD
Click to expand...
Click to collapse
This is all a vibrator gizmo is, for anyone who's never seen one....
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It's just a tiny little motor with a lopsided weight on the shaft to make it be unblanced when it spins. Spinning it faster makes it vibrate a little more intensly, but putting a more lopsided weight on it is what really makes the magix happen. They are actually REALLY easy to modify once you have access to the motor itself. All you have to do is add a small drop of solder (like REALLY small) to the heavy side of the weight and it will be even heavier on that side so it vibrates more.
It doesn't take much, and adding too much can over do it and cause the motor to vibrate too much and wear out quickly. Remember, every other motor on the planet is specifically engineered to avoid this by making it perfectly balanced. For larger motors any imbalence will lead to the bearings wearing out quickly. Tiny little motors like this can get away with it, but they have their limits.
(If anyone tries this mod and breaks their phone, that's your problem, not mine. I don't actually recomend doing this because Ic an't tell you exactly how much solder to put on. I'm just saying it'll work if you do it right.)

Biker1 said:
I wouldn't worry much.
You'll be going to a Tmo store.
Make small talk with the rep about Kitkat or something, until he makes the swap.
Or are you sending it in?
I gotta read that post again.
You will have to pass a lie detector test though lol!
Click to expand...
Click to collapse
Well I think they will mail me a replacement and not a in-store swap because I had it for like 2 months now.

Skipjacks said:
This is all a vibrator gizmo is, for anyone who's never seen one....
It's just a tiny little motor with a lopsided weight on the shaft to make it be unblanced when it spins. Spinning it faster makes it vibrate a little more intensly, but putting a more lopsided weight on it is what really makes the magix happen. They are actually REALLY easy to modify once you have access to the motor itself. All you have to do is add a small drop of solder (like REALLY small) to the heavy side of the weight and it will be even heavier on that side so it vibrates more.
It doesn't take much, and adding too much can over do it and cause the motor to vibrate too much and wear out quickly. Remember, every other motor on the planet is specifically engineered to avoid this by making it perfectly balanced. For larger motors any imbalence will lead to the bearings wearing out quickly. Tiny little motors like this can get away with it, but they have their limits.
(If anyone tries this mod and breaks their phone, that's your problem, not mine. I don't actually recomend doing this because Ic an't tell you exactly how much solder to put on. I'm just saying it'll work if you do it right.)
Click to expand...
Click to collapse
Motor looks nothing like that for the S4. The motor is a small little circular thing that almost looks like a small magnet.

ludbosanac17 said:
Well I think they will mail me a replacement and not a in-store swap because I had it for like 2 months now.
Click to expand...
Click to collapse
Maybe they can:
Pre order a replacement for in store exchange.
When it arrives, swap it out.
Or
Do they need the phone first to check out, then they'll exchange it?
If you don't have insurance, what is the warranty protocol?
The S4 to Tmo to Samsung to Tmo to you?
---------- Post added at 11:03 PM ---------- Previous post was at 11:01 PM ----------
ludbosanac17 said:
Motor looks nothing like that for the S4. The motor is a small little circular thing that almost looks like a small magnet.
Click to expand...
Click to collapse
Yes, there's a link to a pic of one in my previous post.
http://www.etradesupply.com/oem-sams...ing-motor.html
Ooops... Link is down.
Here's another pic:
http://www.ebay.com/itm/For-Samsung...-Vibration-Motor-Replacement-US-/390632928961

Biker1 said:
Maybe they can:
Pre order a replacement for in store exchange.
When it arrives, swap it out.
Or
Do they need the phone first to check out, then they'll exchange it?
If you don't have insurance, what is the warranty protocol?
The S4 to Tmo to Samsung to Tmo to you?
---------- Post added at 11:03 PM ---------- Previous post was at 11:01 PM ----------
Yes, there's a link to a pic of one in my previous post.
http://www.etradesupply.com/oem-sams...ing-motor.html
Ooops... Link is down.
Here's another pic:
http://www.ebay.com/itm/For-Samsung...-Vibration-Motor-Replacement-US-/390632928961
Click to expand...
Click to collapse
Well way I assume it will work is when I go there, the guy will check it out and figure its a device that has problems and will order a refurbished replacement. I get the phone in the mail in a few days and of course it comes with a packaging and stuff and a return sticker. I put my phone with all of its contents back in its box with that stamp and give it to UPS. UPS delivers it back to T-Mobile and god knows what they do with it. I'm assuming they will check it and then get Samsung to fix it and then use it themselves as a refurbished device (but I'm hoping that Samsung doesnt receive it from T-Mobile and be like... "this was tampered with" and then T-Mobile has to charge me full price or they mail me that back.

Once Tmo accepts it, that's it. I wouldn't worry to much about it.
They get tons of phones every day, Samsung & Tmo.
They most likely check the obvious:
Bootloader
Device Status
Water damage
If the above, they check at all.
Just tell them you opened it up, and everything looks just fine lmao!
Jk
Don't tell'm that.

Biker1 said:
Once Tmo accepts it, that's it. I wouldn't worry to much about it.
They get tons of phones every day, Samsung & Tmo.
They most likely check the obvious:
Bootloader
Device Status
Water damage
If the above, they check at all.
Just tell them you opened it up, and everything looks just fine lmao!
Jk
Don't tell'm that.
Click to expand...
Click to collapse
Haha I had hard-bricked my GS2 when I first got it because I was a rooting noobie and thought.. (I'll play it safe... instead of the complicated looking XDA stuff (LOL YES AT The time xD) I will just use the Cyanogen website cause its so cleanly shown) and big bad move... I installed the Cyanogen old version of a International S2 and hard-bricked it. They totally replaced it free, next-day
Should be no problem with this I hope.

ludbosanac17 said:
Motor looks nothing like that for the S4. The motor is a small little circular thing that almost looks like a small magnet.
Click to expand...
Click to collapse
It's still the same thing...a lopsided weight being spun. It's a visual aid to help people get a mental image of how vibration is made.
But with the kind that the s4 has you can't see the spinny part easily. Hence my picture.

Motion Sensor Issues

Hey guys,
This post is going to discuss an issue I had (and solved) with the motion sensor becoming stuck in the LG G3.
(My original thought was hardware failure)
So I know there aren't a whole ton of known issues out since the G3 is still new, but I just wanted to share one that I encountered that I thought could possibly be an issue that other people encounter, mainly because of how it happened, and my previous experience with the usage of smartphones in general.
So here is what happened:
I had my G3 from the release (Verizon) on the 17th of July. I had a hard case on it (black double enclosure case) and a tempered glass screen protector. I had chosed the case because I had used the exact same case on my previous HTC Thunderbolt and HTC Rezound and found that it was reliable and incredibly durable. Obviously, the reason for buying the case was to protect the phone from the instance that we all dread when we watch our beautiful smart phones fall in slow motion and hit the ground, hoping the no harm had come to your baby. Well, unfortunately it happened much sooner than I ever expected, and I saw my phone fall from about 3 feet up. Now, fortunately the fall wasn't very high at all, and in the past I had experienced my phones taking much stronger of a beating (rarely, but it happens nonetheless. I take excellent care of my electronics in general). I picked up the phone and examined it, and to no surprise everything seemed just fine so I thought nothing of it. Now after some time, I noticed that my screen wouldn't auto-rotate and I was a little confused at first. I thought it was hardware failure and I was a little concerned about the quality of the G3 at first, and I thought of the drop, but was just too far beyond the idea that such a small impact would completely break the motion sensing capabilities. After calling and troubleshooting at much as I could, I decided I was going to have to send my phone in the be repaired (at my F***ing expense...). Before going through the process, however, I had to give something one more try. I downloaded a ball-falling game to see what would happen with the motion sensing in the game. I opened it up and saw that instantly the ball would fall straight to the right of the screen. I looked, and thought back to how I saw my phone fall (very vivid in my mind, almost scaring trust me). It had hit the right side most definitely.
So here is the cool part. I thought, there is no way that the motion sensor became "stuck" because of a fall of that caliber. Or at all, I didn't really even think that it was possible for such a thing to happen lol. But I gave it a shot, and enclosed my phone in its case to make sure it would take as little damage as possible, but I went ahead and dropped the phone on its left side. I only dropped it from about a foot to be safe, but sure enough, I tried the game again and it worked perfectly. So that was my solution.
Basically to sum all this up, my motion sensor got stuck, and I had to jar the phone enough to knock it loose again (or at least that is how I understand it. The hardware might work in a different way, but this still worked).
I just wanted to post this story here just in case we find out that the G3 happens to have a tempermental motion sensing hardware device.
So if you have this issue, give it a try.

Dude, OMG, thank you so much!!! It helped! A few hours ago i dropped my g3 (also in a case) in my room on a carpet. it bounced and hit my bed's metal frame just a little bit. Later i realized screen won't rotate. l never thought it was because of that fall (damn it!). After reading this post, all i did was knocking one of the phone's corners against same metal frame ??. For others: hit each corner lightly against a table untill you see screen rotating. Phone should be in a case.
P.S. i hope will not see any promlems, because i really love my new G3!

Uhhhhhhhhhhhhhh, what the [email protected]#$
Thanks! Wish I would have found this an hour ago!
---------- Post added at 04:37 PM ---------- Previous post was at 04:34 PM ----------
Also, to anyone scanning this page instead of reading full story...
Bang on the phone to fix, accelerometer is physically stuck
Then thank TyWillems19

This is crazy but briliant!!
I dropped mine the other day and noticed that rotation wasnt working.
I donloaded the sensor tests and saw that my accelerometer Yaxis was stuck.
So after reading my post i decided to try it. I banged my phone a few time on top and a few times on the bottom(because it was the yaxis)
And to my shock the accelerometer got unstuck.
Brilliant post guys thanks a lot!!

Wow. Ive had this phone for 5 days and this just happened to me. Guess the hardware is pretty low quality for this to happen. Guess this won't be the last time this happens if it happened so quickly. Thank you so much for this solution.

The final solution!!!
Just great! It worked! Mine was stuck also and tried with the "Accelerometer test" and the litle ball was dropping down the screen and stayed there..... after knocking a few times the phone on the table with every corner (with the hard case on), it started working again!!! Try gently at first and try harder, until it works. Better a bad accelerometer than a broken display or entire phone... xD
Thank you very much.
P.D. : DON'T forget to recalibrate the screen in "General" -> "Smart functions" -> "Movement" on a perfect plane and steady surface!!! I have my phone in spanish and I just translated the menu, but I bet you'll find the option.
En español busca en "General" -> "Funciones inteligentes" -> "Movimiento".
ESPECIALLY if you calibrated before with the malfunctioning Motion Sensor.

My phone motion sensor also stucked which worked fine after restart
But its a temperory solution can anyone tell me the permanent solution of this problem

This fixed mine too!
Banging the phone on each side against a table got my accelerometer un-stuck!
Didn't have to hit it very hard either...
Thanks for the post! Awesome!

Earpiece speaker not working

The earpiece on wife's 5x has stopped working, so she has to use speakerphone for calls.
I've tested the speaker using this app https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester - no sound from it at all.
Before I change the speaker module, this isn't a common fault is it?
I'm pretty certain it's not software, so not going to bother hard resetting.
Also, how difficult is replacing the speaker module? iFixit teardown looks pretty easy, and the part is super cheap, except the part is located underneath everything else!

krs360 said:
The earpiece on wife's 5x has stopped working, so she has to use speakerphone for calls.
I've tested the speaker using this app https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester - no sound from it at all.
Before I change the speaker module, this isn't a common fault is it?
I'm pretty certain it's not software, so not going to bother hard resetting.
Also, how difficult is replacing the speaker module? iFixit teardown looks pretty easy, and the part is super cheap, except the part is located underneath everything else!
Click to expand...
Click to collapse
Mine started crackling after a screen replacement, i filed a complaint and they said they could fix it, but it would take 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Regardless, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.
---------- Post added at 09:44 PM ---------- Previous post was at 09:43 PM ----------
krs360 said:
The earpiece on wife's 5x has stopped working, so she has to use speakerphone for calls.
I've tested the speaker using this app https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester - no sound from it at all.
Before I change the speaker module, this isn't a common fault is it?
I'm pretty certain it's not software, so not going to bother hard resetting.
Also, how difficult is replacing the speaker module? iFixit teardown looks pretty easy, and the part is super cheap, except the part is located underneath everything else!
Click to expand...
Click to collapse
Mine started crackling after a screen replacement, i foled a complaint and they said they could fix it, but it would 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Anyways, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.

yilun said:
Mine started crackling after a screen replacement, i foled a complaint and they said they could fix it, but it would 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Regardless, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.
---------- Post added at 09:44 PM ---------- Previous post was at 09:43 PM ----------
Mine started crackling after a screen replacement, i foled a complaint and they said they could fix it, but it would 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Anyways, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.
Click to expand...
Click to collapse
Good to know, thanks.
If you take it apart again today, would you be able to take a photo?
Cheers.

krs360 said:
Good to know, thanks.
If you take it apart again today, would you be able to take a photo?
Cheers.
Click to expand...
Click to collapse
Here
Oops, it wont upload, ill try later.

Now it should work

yilun said:
Now it should work
Click to expand...
Click to collapse
Awesome. Thanks very much for doing that - will get the part ordered and get it changed!

I had the same situation after replacing the screen and frame. I swapped all the components and the speaker phone worked but not the earpiece. I took it apart and messed around with the leads and got it to work, but strangely, if the 4 screws on the bottom side of the phone are too tight only the speaker phone works...if I remove that portion of plastic altogether only the earpiece speaker works...and if I put that plastic piece on, but keep the screws somewhat loose, both speakers seem to work as intended. The only problem is, I don't know how long it will work properly in this precarious condition. Any clue as to what's happening?

@prattleon: this is caused by improper mounting of the audio jack. It has to be glued to the frame and in a perfect contact with the mother board.

Screen unlocking during calls

I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).

the.real.nps said:
I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).
Click to expand...
Click to collapse
Do you have any case on the phone? Sometimes the case may interfere with ur proximity sensor and cause these issues.

Nope, none.

I have the same problem. But without solution yet.

Disable Google smart unlock feature. And check.

It was never enabled.

the.real.nps said:
It was never enabled.
Click to expand...
Click to collapse
Mind to share the screen shot of settings?

miststudent2011 said:
Mind to share the screen shot of settings?
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Sure, just tell me which screen you want.

Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!

PintasMan said:
Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!
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The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.

the.real.nps said:
The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.
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Very strange. Anyway I tryed this glass screen protector and works well.
Use the hicare app to find the problem. Maybe you find a solution.

PintasMan said:
Very strange.
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What is?
PintasMan said:
Use the hicare app to find the problem. Maybe you find a solution.
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I just ran all the automatic tests. Didn't find any problems.

I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist
---------- Post added at 11:03 PM ---------- Previous post was at 10:57 PM ----------
I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist

NolanBart said:
I have the same problem. But without solution yet.
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Sell the Huawei and buy the Galaxy S10 Plus.

varcor said:
Sell the Huawei and buy the Galaxy S10 Plus.
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thats exactly i am doing

Any other ideas?
Or maybe I just a defective phone? Could other owners of View 20 say if their phones are fine?

It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.

Same problem noticed since day 1, found also no solution yet.
very disappointing.

ngagephone said:
It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.
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Yeah, except it's not pointed upwards, it's pointed at a roughly 45 degree angle, so it should still work more or less fine. Maybe less fine than forward-facing sensor but still ok. And I doubt that thousands (millions?) of people who bought that phone experience the same problems and no one has mentioned it yet.

I'm on the second view 20... Sent first one back as I didn't like the warmish tint on the screen... Second one has a much cooler tone... Both do this with calls and my brother also has a view 20 and he has the same issue... Mine was from Amazon and he got his from carphone warehouse.