Earpiece speaker not working - Nexus 5X Q&A, Help & Troubleshooting

The earpiece on wife's 5x has stopped working, so she has to use speakerphone for calls.
I've tested the speaker using this app https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester - no sound from it at all.
Before I change the speaker module, this isn't a common fault is it?
I'm pretty certain it's not software, so not going to bother hard resetting.
Also, how difficult is replacing the speaker module? iFixit teardown looks pretty easy, and the part is super cheap, except the part is located underneath everything else!

krs360 said:
The earpiece on wife's 5x has stopped working, so she has to use speakerphone for calls.
I've tested the speaker using this app https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester - no sound from it at all.
Before I change the speaker module, this isn't a common fault is it?
I'm pretty certain it's not software, so not going to bother hard resetting.
Also, how difficult is replacing the speaker module? iFixit teardown looks pretty easy, and the part is super cheap, except the part is located underneath everything else!
Click to expand...
Click to collapse
Mine started crackling after a screen replacement, i filed a complaint and they said they could fix it, but it would take 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Regardless, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.
---------- Post added at 09:44 PM ---------- Previous post was at 09:43 PM ----------
krs360 said:
The earpiece on wife's 5x has stopped working, so she has to use speakerphone for calls.
I've tested the speaker using this app https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester - no sound from it at all.
Before I change the speaker module, this isn't a common fault is it?
I'm pretty certain it's not software, so not going to bother hard resetting.
Also, how difficult is replacing the speaker module? iFixit teardown looks pretty easy, and the part is super cheap, except the part is located underneath everything else!
Click to expand...
Click to collapse
Mine started crackling after a screen replacement, i foled a complaint and they said they could fix it, but it would 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Anyways, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.

yilun said:
Mine started crackling after a screen replacement, i foled a complaint and they said they could fix it, but it would 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Regardless, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.
---------- Post added at 09:44 PM ---------- Previous post was at 09:43 PM ----------
Mine started crackling after a screen replacement, i foled a complaint and they said they could fix it, but it would 2 or 3 weeks. I told them **** off.
Yesterday I tried fixing it myself, took the module out, and realized it was missing the cushion. So I placed a bit of microphone sponge on it and it sounds a bit better, but not 100%. Im gonna take it apart again today and try something else.
Anyways, its easy to take the earpiece out, you dont have to take out the other components, just the back cover and the screw on cover with the fp sensor.
Click to expand...
Click to collapse
Good to know, thanks.
If you take it apart again today, would you be able to take a photo?
Cheers.

krs360 said:
Good to know, thanks.
If you take it apart again today, would you be able to take a photo?
Cheers.
Click to expand...
Click to collapse
Here
Oops, it wont upload, ill try later.

Now it should work

yilun said:
Now it should work
Click to expand...
Click to collapse
Awesome. Thanks very much for doing that - will get the part ordered and get it changed!

I had the same situation after replacing the screen and frame. I swapped all the components and the speaker phone worked but not the earpiece. I took it apart and messed around with the leads and got it to work, but strangely, if the 4 screws on the bottom side of the phone are too tight only the speaker phone works...if I remove that portion of plastic altogether only the earpiece speaker works...and if I put that plastic piece on, but keep the screws somewhat loose, both speakers seem to work as intended. The only problem is, I don't know how long it will work properly in this precarious condition. Any clue as to what's happening?

@prattleon: this is caused by improper mounting of the audio jack. It has to be glued to the frame and in a perfect contact with the mother board.

Related

Blown speaker?

So I just got back from a camping trip and I turned my phone on and the speaker sounds horrible. It sounds like it might be blown or have debris in it. My phone sat in my hot car all weekend so my two questions are
Did the heat mes up my speaker?
How can I clean debris out of the speaker?
I rarely use the speaker to listen to music so it seems pretty weird that it is blown. Any advice would be great!
Sent from my ADR6300 using XDA App
http://forum.xda-developers.com/showthread.php?t=1176861
the speaker has a mesh over it, its very unlikely they are debris on the driver. it is likely that the sealant used to hold the cone to the coil, or surround melted. theres no way to fix this short of replacing it. if it did indeed melt, things would sound muffled and muddy.
cvbcbcmv said:
replacing it isn't a big deal, read my thread. It's a 10 dollar quick, easy, and 5 minute process. The hardest part is undoing the screws on the back. Easy as pie. Way easier than it sounds, and it sounds easy. Don't worry about it, just replace it.
Click to expand...
Click to collapse
Hmm when people say its easy, you sometimes have to worry. It may be easy to you, but maybe he doesn't have the precision hand or nerves of steel it takes if you accidently poke a hole in something while your doing it. I have never taken my dinc apart, but if I did, I would be extremely careful. I followed an online tutorial on how to replace an ipod battery once and I mutilated that case. It never fit right after that... Just be careful, if you decide to do this and take your time, don't force stuff appart!

Speaker has turned tto total sh*t

My speaker used to be perfect then degraded to only playing perfect at half volume and no degraded to even a little volume being total crap. It sounds all scrambly and I don't seem to have the correct word for it right now. Anyone know of a solution or why this is happening?
Having trouble with AOSP? http://forum.xda-developers.com/showthread.php?t=1295702
ur speaker is most likely shot...this might help u so that u dont have to take it to a sprint store to get it fix
http://forum.xda-developers.com/showthread.php?t=1126195
Yep, your speaker is blown. You can get them on ebay for a few bucks if you are comfortable replacing it yourself.
Might be the same problem i have, metal dust and shavings. I work construction and this is a common problem for me. Sounds real scratchy, blown. Take out the speaker and you can fix it by rubbing a strong earth magnet on it. Most ppl will say just replace it while you have it out, but if this is the problem then it'll just happen again.
xcpefrmreality said:
Might be the same problem i have, metal dust and shavings. I work construction and this is a common problem for me. Sounds real scratchy, blown. Take out the speaker and you can fix it by rubbing a strong earth magnet on it. Most ppl will say just replace it while you have it out, but if this is the problem then it'll just happen again.
Click to expand...
Click to collapse
I do woodworking but I don't think it could be that. I'm gonna buy a new speaker since the earth magnet actually costs more
Having trouble with AOSP? http://forum.xda-developers.com/showthread.php?t=1295702

Galaxy Note 3 Mic issues

My galaxy note 3 mic doesn't work when I try to talk on a call or using Google now. It does work when I record a video so I am wondering if there is multiple mics and what mic would I need to replace for talking on my phone.
Thanks!
Bump
Bump
Have you contacted Samsung support? If a mic is not working it sounds like a hardware defect.
Same problem - How I resolved it
Sorry for bumping a kind of old post, but anyway...
I had the same problem with the mic not working on my note 3 since the day i bought it, I bought my Note 3 used off Craigslist, and when I got home I realized that the microphone didn't work on calls, but worked just fine on speaker phone. I was somewhat annoyed by this, thinking I got screwed on craigslist again. But instead of throwing a fit about it, I just ordered another charging port / microphone thinking that would solve the problem. I installed it when it arrived, all excited like, only to find out that this didnt fix the problem. I read several posts on this forum and others, many offering what seemed to be viable solutions, disabling noise reduction, cleaning out the mic hole with a pin and so on, none of these worked, the problem still continued.
So tonight I set out on a mission to find the cause of the problem and i did just that... I started by taking my phone apart so that I could clean the mic hole from the inside as well as cleaning the little screen / filter on the inside of the mic hole and stuff like that, I was working in an area that had awkward lighting (my patio), and so I was having to move the phone in different ways so I could see down around the microphone, while doing that I noticed the light glimmering around the area of the mic hole, on the inside, I looked a little closer and I could see that there was definitely something there. I picked at it with my tweezers and what came up, a piece of clear plastic that resembled the plastic you find wrapped around the edges of new electronics, it was about 1/8in wide and 1" long, and it was covering the mic hole.
After removing the plastic, I reassembled my phone and tested it, now the mic works great. it seems that samsung put this thin plastic there to keep things out of the microphone, and it works well, it keeps everything out of the microphone, including the sound of your voice..
Now my Note 3 is what it was supposed to be from the day I bought it, an awesome phone. Prior to tonight its been a regretful purchase and disappointing upgrade to my Note 2, which I had regretted getting rid of, until now...
My note 3 microphone not working
Hi the same problem.as.from.previous comments could.you.please explain how you.cleaned ur microphone out so.I can see if it works I changed the microphone and still no luck kind regards
Picture of the problem area?
wallyb132 said:
Sorry for bumping a kind of old post, but anyway...
I had the same problem with the mic not working on my note 3 since the day i bought it, I bought my Note 3 used off Craigslist, and when I got home I realized that the microphone didn't work on calls, but worked just fine on speaker phone. I was somewhat annoyed by this, thinking I got screwed on craigslist again. But instead of throwing a fit about it, I just ordered another charging port / microphone thinking that would solve the problem. I installed it when it arrived, all excited like, only to find out that this didnt fix the problem. I read several posts on this forum and others, many offering what seemed to be viable solutions, disabling noise reduction, cleaning out the mic hole with a pin and so on, none of these worked, the problem still continued.
So tonight I set out on a mission to find the cause of the problem and i did just that... I started by taking my phone apart so that I could clean the mic hole from the inside as well as cleaning the little screen / filter on the inside of the mic hole and stuff like that, I was working in an area that had awkward lighting (my patio), and so I was having to move the phone in different ways so I could see down around the microphone, while doing that I noticed the light glimmering around the area of the mic hole, on the inside, I looked a little closer and I could see that there was definitely something there. I picked at it with my tweezers and what came up, a piece of clear plastic that resembled the plastic you find wrapped around the edges of new electronics, it was about 1/8in wide and 1" long, and it was covering the mic hole.
After removing the plastic, I reassembled my phone and tested it, now the mic works great. it seems that samsung put this thin plastic there to keep things out of the microphone, and it works well, it keeps everything out of the microphone, including the sound of your voice..
Now my Note 3 is what it was supposed to be from the day I bought it, an awesome phone. Prior to tonight its been a regretful purchase and disappointing upgrade to my Note 2, which I had regretted getting rid of, until now...
Click to expand...
Click to collapse
Hi, thanks for great troubleshooting.
I was hoping you have a picture of the problem area, since I have an issue with my speakerphone. People cannot hear me properly when on speakerphone. I may have to fix the microphone as well on my good old Note 3.

Squawking speaker after screen replacement

I replaced the screen on my 5x today. The repair went surprisingly smoothly. Too smoothly as it turned out.
The screen works perfectly but all I get out of the bottom speaker is a horrible squawking sound. The phone also seems to make brief crackly squawking sounds when I would not have expected it to make any sounds at all.
The headphones work fine.
I'll take it apart again when I get home but I would like to have some idea of what I have done wrong. I was not aware of any problems taking the phone apart or putting it back together.
Any suggestions would be gratefully received.
I had some sort of grounding problem once repairing my m8, speakers would be buggy like yours.
I just took it apart again and this time made sure I didn't miss any of the isolating tape.
Worked fine after that.
Thank you for your reply. You may be right about the problem but I am almost certain that everything is back in place. I didn't remove anything (including tape) from the phone and it's fairly simple to take apart.
I took it to pieces again (apart from removing the screen), checked really carefully and everything looks to be in exactly the same place as it should be and exactly as I have seen in the three teardown videos I have watched.
It looks like I might have to take it in for repair, which is very frustrating considering the screen is now as good as new and only cost me £28. I may be wrong but I am fairly sure that the speaker assembly is not damaged so it's likely to be one of those problems that is hard to diagnose and therefore expensive.

Samsung S9 echo problems after battery replacement

Hi
I just replaced the battery on my Samsung Galaxy S9 phone. After the battery replacement people calling me (regular phone calls) complaints about hearing an echo of their selves. I'm able to fix this by removing the back glass cover (the one that is glued on) but as soon as I put the back glass cover back people calling me hear them selves again. So I'm not sure if I have broken anything on the back cover itself when I replaced the battery or if I have broken anything related to the speaker or mic here? If I put people on speaker there is no echo, and if I use bluetooth headset everything is working fine as well.
I'm guessing this is hardware related so the question is which hardware component I should replace here?
Any suggestions is greatly appreciated.
Thanks.
lacasette said:
Hi
I just replaced the battery on my Samsung Galaxy S9 phone. After the battery replacement people calling me (regular phone calls) complaints about hearing an echo of their selves. I'm able to fix this by removing the back glass cover (the one that is glued on) but as soon as I put the back glass cover back people calling me hear them selves again. So I'm not sure if I have broken anything on the back cover itself when I replaced the battery or if I have broken anything related to the speaker or mic here? If I put people on speaker there is no echo, and if I use bluetooth headset everything is working fine as well.
I'm guessing this is hardware related so the question is which hardware component I should replace here?
Any suggestions is greatly appreciated.
Thanks.
Click to expand...
Click to collapse
Seems some kind of crosstalk related to mic or antenna. You shouldn't have reapired by yourself.
So a replacement of the antenna and charging coil module could potentially fix this? If so I think that is a bit odd since both wireless charging and antenna coverage seems to be OK. Also, as I've mentioned there are no echo if I remove the back cover.
ZoiraP said:
Seems some kind of crosstalk related to mic or antenna. You shouldn't have reapired by yourself.
Click to expand...
Click to collapse
rather presumptuous of you to say that they shouldnt have repaired it themselves.
lacasette said:
So a replacement of the antenna and charging coil module could potentially fix this? If so I think that is a bit odd since both wireless charging and antenna coverage seems to be OK. Also, as I've mentioned there are no echo if I remove the back cover.
Click to expand...
Click to collapse
many of the mics ive seen while doing the many repairs ive done have little rubber footings or adhesive foam rubber isolation material around or on them, did you get all of the stuff put back where its supposed to go?
I took another look at the rubber footing of the mic that you mentioned. I also noticed the little "rubber net thing" on right hand side of the mic seems a bit melted - not sure if this could play any part?
Again, what is really puzzling is that the error occurs only after I've firmly put some pressure on the back cover after mounting it (so that it is glued back on). If I loosely put it on people don't hear the echo of them selves.
Any idea?
ps. I've got some pictures of the inside of the phone but since I'm new to this forum I'm not able to post pictures yet. Please let me know if there are any other methods of sharing the photos and I'll be glad to share.

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