Hey guys, i need some advise here!
For weeks, i anxiously waited for the mailman to bring my my GNex and for a few days im very happy with it. Unfortunatly, the major plus of android, it never freezes, isnt true for my brand spanking new Gnex!
Seeming randomly, the phone freezes, refusing all input from the screen and the On/Off button. This happens about every 20 hrs.
Ususally i advise people with this problem to exchange their phone with a different one, but im afraid i wont get a stock 'yakju' build back in return, so want to try to fix (or at least determine) the problem first.
Can you guys give me some tips on how to get to the bottom of this?
Thanks in advance!
Info:
Model: Galaxy Nexus (GSM)
Android version: 4.0.1
Smalbandversion: I9250XXKK1
Kernel: [email protected] #1
Build: ITL41F (yakju)
And again, it's all stock
...
i had a lot of problems with the 4.0.1 fw, have you tried updating the phone to 4.0.2 it solves a lot of bugs!
I tried to update the phone through the system update menu in the settings, but it listed my phone as 'up to date'. I find this is odd, since i have a Nexus ánd the Google build
Is there a way of updating the phone without a lot of hassle?
I looked into it, in the Netherlands the 4.0.2 update should roll out in a few days. If it isn't, I'm going to flash it myself! Were your problems with 4.0.1 similar to mine e.g. crashes and freezes?
Sent from my Galaxy Nexus using XDA App
In my experience most of the time when that happened was caused by 3rd party apps that weren't ics optimized.
Sent from my Galaxy Nexus using XDA App
Well freezes and crashes maybe, but the whole phone unresponsive? Isn't there a try/catch somewhere which prevents this kind of 'dirty code' to crash the whole OS, anyway there should be.
Also, ( I forgot to mention this in #1) the phone reboots sometimes while its active as well as when its idle. The rebooting is always paired with a loud *click*
Sent from my Galaxy Nexus using XDA App
Same problem
Panatella said:
Also, ( I forgot to mention this in #1) the phone reboots sometimes while its active as well as when its idle. The rebooting is always paired with a loud *click*
Click to expand...
Click to collapse
That exact thing happened to me yesterday as well (running 4.0.1). I pulled down the notification bar, clicked on the email notification, and when the notifybar started collapsing again, the animation stopped, sound was caught in a loop, and two seconds later my phone rebootet with a clicking sound (I hope that it was just the speaker reacting strangely to the sudden signal loss...!)
The same day, the Nexus kind of crashed while I was streaming internet radio to my bluetooth speaker. The music kept on playing fine, but I wasn't able to turn on the screen. Even holding the vol+/- and power buttons only shut the phone down, but I couldn't restart before I removed the battery.
I really hope this is gonna be fixed with the 4.0.2 / 4.0.3 firmwares. This thing is crashing a little too often right now, for my taste
I'm getting the same problems as noted above. I've just picked up the nexus to move away from Apple's iPhones, but I'm left wondering I've made a serious mistake in doing so. An added problem is that the crash has also occurred when I've been recharging the battery while asleep- so the alarm I set did wake me.
Honestly, it's an unreliable product. I'm a customer, not a Samsung lab rat.
Got the same issue. 2 crashes in 4 days. Not a huge problem for me yet, but 4.0.3 better fix it.
Well most of my problems went away when i updated my phone. You should definitely try to update. Personalty I went straight for 4.0.3. The best ROM i've tested is definitely Android Open Kang Project :http://rootzwiki.com/topic/11455-rom-android-open-kang-project-maguro-build-13/
Everything just went so smooth and bugfree as far as i can tell. And i love the quick setting he put in notification bar.
You can see how to unlock your phone here using the gn toolkit :
http://forum.xda-developers.com/showthread.php?t=1392310
I had those kinds of crashes, too. My phone would crash maybe once every 3-4 hours on 4.0.1... doing anything. Whether it be idle, with no extra services (factory reset), or while composing messages. Anything would do it.
Anyway, I rooted the phone and I've been on Bigxie's ROM since V1 (AOSP 4.0.3) and the issue stopped, for the most part, except for an idle reboot every 18-28hrs. Suspecting it was kernel related, I swapped out the Apex kernel and threw on Franco's... since then, my phone can run for almost two days (of moderate usage) without a charge.
Any of you guys enabled 'force 2d hardware acceleration'? I don't know how relevant it is, but all my problems went away when I stopped to use this function.
Sent from my Galaxy Nexus using XDA App
Uv'ing too low can crashes also.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
Well this is exactly what is happening to me on my phone, it reboots every 2 days or so. sometimes it becomes completely unresponsive, the keyboard doesnt open up or of it does, it doesnt accept any input
even the settings page starts crashing, i dont know what is going on
it works ok otherwise but this crashing and becoming unresponsive is really driving me crazy. i have 4.0.1 as i am in the UK and since they are not releasing 4.0.3 for such a long time here, it means the fixes available in it is not really for stability and maybe they are for LTE version available in the US
Also, I dont have the 2d acceleration checked off already, so not sure what else to do to fix it. should i return the phone???
dhruvraj said:
Well this is exactly what is happening to me on my phone, it reboots every 2 days or so. sometimes it becomes completely unresponsive, the keyboard doesnt open up or of it does, it doesnt accept any input
even the settings page starts crashing, i dont know what is going on
it works ok otherwise but this crashing and becoming unresponsive is really driving me crazy. i have 4.0.1 as i am in the UK and since they are not releasing 4.0.3 for such a long time here, it means the fixes available in it is not really for stability and maybe they are for LTE version available in the US
Also, I dont have the 2d acceleration checked off already, so not sure what else to do to fix it. should i return the phone???
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Click to collapse
U sure it's not a software u installed recently? For me changing back to the stock music player fixed the random crashing.
In general, I can say some apps are not stable at all.
I experience random crashes too, although they coincide with the sudden loss of signal, as described in these threads:
http://forum.xda-developers.com/showthread.php?t=1390816
http://forum.xda-developers.com/showthread.php?t=1387943
http://forum.xda-developers.com/showthread.php?p=20816554
I have started to make some logs to try to identify the cause of this problem. I use Log Collector for making a log and No Signal Alert to obtain a time stamp when the signal drops. What I see in the logs is that just before the signal drops I notice an entry in the log something like "process:com.lookout has died". Could this have something to do with the Lookout app I have installed or is it just coincidence that the app and a certain Android process have the same name?
By the way, does anybody know if there are websites or people who can analyze the logs I have created? Most of the content is mumbo jumbo to me and a knowledgeable person might be able to shed some more light on what happens inside the phone and what might trigger this problem.
I just upgraded to 4.0.2 on Thursday, but the problem persists.
Android version 4.0.2
Baseband Version: I9250XXKK6
Kernel Version: 3.0.8-gaaa2611
[email protected]#1
Build Number: ICL53F
ICS stock; non-rooted
Well i guess you tried already to remove the lookout app right?
My GSM Nexus with stock 4.02 (unrooted) freezes randomly too.
When it occurs i cannot switch the screen on using the power button. Only thing that helps in this state is pulling the battery.
Iam starting to get extremely annoyed by Google/Android because my previous smartphone the Nexus One was also buggy ever since the Gingerbread update while beeing perfect with Froyo.
It's definately my last Android device if this will not be fixed with 4.03.
The phones are way too expensive to be a happy participant of a perpetual Google beta.
b4cksl4sh said:
My GSM Nexus with stock 4.02 (unrooted) freezes randomly too.
When it occurs i cannot switch the screen on using the power button. Only thing that helps in this state is pulling the battery.
Iam starting to get extremely annoyed by Google/Android because my previous smartphone the Nexus One was also buggy ever since the Gingerbread update while beeing perfect with Froyo.
It's definately my last Android device if this will not be fixed with 4.03.
The phones are way too expensive to be a happy participant of a perpetual Google beta.
Click to expand...
Click to collapse
Are you sure it's the OS not some buggy/incompatible apps? I've had the phone since launch and it never froze even once. Stock 4.02 too.
And you should try out different OS. Then you will know what suits you.
Hi anyone experiencing multitouch and/or GPS issues?
My friend is in Canada and just bought one for me. She's coming back to Singapore in 2 weeks and is helping me test it first in Canada. The unit prompted to update when started up which she did. I'm waiting for her to reply me what build it is at now.
I told her to download the Yet Another Multitouch Test and she tried dragging her fingers around. With a single finger a red blob follows her finger around but sometimes a blue blob appears right next to it briefly. With 2 fingers, when she was dragging 2 fingers around a green blob appeared a few cm away once. She did say she noticed sometimes using it normally that it was a bit unresponsive/slow.
For the GPS, I wasn't sure how to test it. I got her to use either maps or GPS Status and Toolbox. The first time she said it looked like the gps fix was ok for 45minutes (in maps). She DID NOT REBOOT and it managed to relock. The 2nd time was on GPS Status 18 minutes. The 3rd time the fix lasted for 19 minutes. But after that one, the 4th time it couldn't find a lock even after waiting more than an hour. She was testing it indoors so I asked her to leave the gps status toolbox on while driving to have a better test. Anyone experienced this? I thought that the GPS issue was such that once you lost the status, you couldn't get it back without reboot. But my friend said the relock was successful at least twice (indoors).
I also told her to try clearing the AGPS data and refresh data using the GPS Status and Toolbox, she will try that later.
quarian said:
Hi anyone experiencing multitouch and/or GPS issues?
My friend is in Canada and just bought one for me. She's coming back to Singapore in 2 weeks and is helping me test it first in Canada. The unit prompted to update when started up which she did. I'm waiting for her to reply me what build it is at now.
I told her to download the Yet Another Multitouch Test and she tried dragging her fingers around. With a single finger a red blob follows her finger around but sometimes a blue blob appears right next to it briefly. With 2 fingers, when she was dragging 2 fingers around a green blob appeared a few cm away once. She did say she noticed sometimes using it normally that it was a bit unresponsive/slow.
For the GPS, I wasn't sure how to test it. I got her to use either maps or GPS Status and Toolbox. The first time she said it looked like the gps fix was ok for 45minutes (in maps). She DID NOT REBOOT and it managed to relock. The 2nd time was on GPS Status 18 minutes. The 3rd time the fix lasted for 19 minutes. But after that one, the 4th time it couldn't find a lock even after waiting more than an hour. She was testing it indoors so I asked her to leave the gps status toolbox on while driving to have a better test. Anyone experienced this? I thought that the GPS issue was such that once you lost the status, you couldn't get it back without reboot. But my friend said the relock was successful at least twice (indoors).
I also told her to try clearing the AGPS data and refresh data using the GPS Status and Toolbox, she will try that later.
Click to expand...
Click to collapse
I had the GPS issue that was fixed with a software update. Prior to the update, when I tried to use Waze or Google navigation, it would lose the GPS lock within 15 minutes, often sooner. After the update, I have never lost GPS lock during navigation. My longest drives are about 2 hours. Tell your friend to test it during a long drive, but if you got the software update, you should be all set.
I can't comment regarding the multi touch issue, I haven't noticed any such problems on either of my N7 tablets (WiFi, and LTE), and haven't tested for it.
Sent from my GT-P7510 using xda app-developers app
multitouch problem seems very common, since I have read a lot of complaint related to the touch screen, I checked my screen as soon as I got it , and tested with Antutu which is a universal test tool, the result was frustrating as well-- UPPER PART of the screen functions insensitively compared to the lower part. It is a hardware malfunction clearly. What the hell did Asus react to it? We'll wait and see.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Well update..my friend brought the nexus 7 out for a drive. Just a normal journey, not a long one. Am I right in saying the ones with problems cannot relock without rebooting and if mine can relock without reboot it means it's got normal working GPS?
Also, the build (after the initial update) is JLS36C. Which according to this Deb thread: http://forum.xda-developers.com/showthread.php?t=2448352 should be the latest I think.
I've been having problems with my Nexus 7 (2013) for about a week now.
The problem consist of it not rotating between portrait and landscape mode, even though "auto-rotate" is enabled. This happens regardless of the application opened. However opening an application that forces the orientation will change it without issues, exiting the application then results in that setting being the new setting.
For instance, opening Google Play Books forces my tablet into portrait mode, then opening Chrome keeps this setting and I am unable to change it by rotating my device, then opening a video or similar in MX Player forces it into landscape and this setting will be kept until it is again forced into another orientation by some other app.
The weird part is that rebooting the device will result in the functionality being restored for random amounts of time. It is probably not random as there must be something that causes it, however I have been unable to determine the cause of it.
Is there anyway to see what "calls" are being made to change the rotation, or what is preventing these from executing?
Device information:
ROM: Nexus FLO KOTH49H Stock
Rooted: Yes
Kernel: 3.4.0-Bulletproof-2.1+ by flar2
Xposed modules:
BubbleUPnP
GravityBox [KK] [2.9.9]
XHaloFloatingWindows [2.22 Beta]
XPrivacy [2.0.2]
Have the same problem. It comed and goes away for a while. And then again rotation not working (a few hours max in my case). Found several Google Discussion Group topics 4-6 months ago and it seems to happen a lot /sometimes on all Nexus devices. Even some Google developpers responded there. Facory resets or reflashing stock rom did not help. Most likely a firmware-problem otherwise rotation would never work
Untill firmware solution comes, I now use Rotation Control Pro for the time being. That is only few times a month. This app has free version too with less options (and maybe ads which are blocked on my device). Ultimate Rotation Contol is nicer app but it has only time trial and can not be switched off within app unlike Rotation Control Pro/Free.
You can look for other rotation control app. Then choose one still being updated. Most rotation apps haven' been updated for year(s) And the app must have option 'force' rotation to work when Android's own rotation control freezed.
Verstuurd vanaf mijn Nexus 7 (2013) met Tapatalk
juliatan said:
Have the same problem. It comed and goes away for a while. And then again rotation not working (a few hours max in my case). Found several Google Discussion Group topics 4-6 months ago and it seems to happen a lot /sometimes on all Nexus devices. Even some Google developpers responded there. Facory resets or reflashing stock rom did not help. Most likely a firmware-problem otherwise rotation would never work
Untill firmware solution comes, I now use Rotation Control Pro for the time being. That is only few times a month. This app has free version too with less options (and maybe ads which are blocked on my device). Ultimate Rotation Contol is nicer app but it has only time trial and can not be switched off within app unlike Rotation Control Pro/Free.
You can look for other rotation control app. Then choose one still being updated. Most rotation apps haven' been updated for year(s) And the app must have option 'force' rotation to work when Android's own rotation control freezed.
Verstuurd vanaf mijn Nexus 7 (2013) met Tapatalk
Click to expand...
Click to collapse
I've looked around a bit and I probably stumbled upon the same thread you did. However I have yet to find a solution for it. I'm also curious to know if anyone else has been experiencing this problem, as that would suggest a real firmware/hardware problem.
You also mentioned that you only have this issue occasionally, like once or twice a month? I can hardly go a few hours after reboot until the issue occurs.
There are ways around it of course, but I am suspecting that my device might be defective on a hardware basis. In addition my left speaker has been starting to crackle a bit at certain frequencies... I might have to RMA this one.
Grorbabrag said:
I've looked around a bit and I probably stumbled upon the same thread you did. However I have yet to find a solution for it. I'm also curious to know if anyone else has been experiencing this problem, as that would suggest a real firmware/hardware problem.
You also mentioned that you only have this issue occasionally, like once or twice a month? I can hardly go a few hours after reboot until the issue occurs.
There are ways around it of course, but I am suspecting that my device might be defective on a hardware basis. In addition my left speaker has been starting to crackle a bit at certain frequencies... I might have to RMA this one.
Click to expand...
Click to collapse
I don't think a hardware error rotatating otherwise never rotation. But not 100% shure. And if speaker cracks certainly a good reason to RMA if you can not find solution for that.
I am planning to RMA my Nexus just before warranty expires. Little screen bleed next to volume buttons. Hopefully (but probably not) receive a brand new one after been using it for almost a year...
But 1st buy new bigger phone or extra tablet/convertable. Since this tablet can't live without. Using laptop these days often feels like punnishment.
Verstuurd vanaf mijn Nexus 7 (2013) met Tapatalk
Here's a thought. I would start with disabling XPosed Framework, and reboot. If that doesn't solve anything, then backup your rom (if you like), and perform a clean wipe, and also a clean flash. That way, anything installed to /system is removed as well. Install Chrome, and check the auto rotation. One by one, install other apps that might be the problem, and reboot in between them. While this will be time consuming, you need to know if your gyroscope went bad or not.
Side note: A factory reset (data wipe) through TWRP does NOT remove any apps/mods installed to the /system partition.
Hi community,
I've been using my Htc one m8 (locked with Rogers) for a little over a year now with no issues. It's not rooted, running sense 6 android 5.0.1 for awhile.
All of a sudden several issues started creeping up: first double tap to wake up stopped working, and the shortcut to the camera (turning phone side ways and pressing volume down). Then the proximity sensor stopped working. later on i noticed that nfc wouldn't turn on and the phone didn't know if it was on landscape mode or portrait (making it an issue when viewing pictures or videos) and this were all in the lapse of 24hours.
so I factory reset it and it seemed to work for a couple of hours but then all the issues creeped back (NOT all at the same time). At this point I thought it was because of an app or my back up. SO factory reset it again and set up as new device but this time it didn't fix the issue at all .
After that I tried factory factory reset it a couple of more times with no success, tried having my phone fixed but I couldn't find a store in montreal that is willing to try and fix it (they all say if the open the phone they might wreak it ??!!)
Called htc they asking me to send the phone by mail for 100$ and then they'll tell me how much it cost to fix it.
As far as i know the phone didn't drop ! and has the latest updates
Can anyone help me? do you think flashin a rom will fix this or does it sound more like hardware issue?
I appreciate any help/tips you can give
thank you
Looks like you got not that much to lose. Try a different ROM.
Sent from my Nexus 7 using Tapatalk
I have random reboots and signal loss on my Nexus 5X.
I couldn't point my finger on what is causing it.
It started happening after the 6.0.1 update but since then I tried almost everything in the book:
* I was on stock with root, did wipe - didn't help
* I tried stock without root - didn't help
* I downgraded back to 6.0.0 without root and re-locked the bootloader - still didn't help but had a fewer reboots.
* I tried to check if it's one of my app causing this with no luck either. Video player played like an hour video without problem and afterwards it rebooted when I used chrome for couple of minutes.
* I had my screen replaced by private lab (I'm not living in the US where the phone bought originally) two weeks ago but the problems started to show up just yesterday.
I'm really frustrated because I'm not living in the US so I can't just RMA it and even if I had a way I dont know if Google will replace it for me because the screen replaced once and I unlocked bootloader and had couple of custom ROMS installed.
Has anyone else had this issue? any idea or advice on somthing that I didn't tried yet?
getting real frustrated here...
TIA,
Nitai
your problem remind me of the one I had after replacing myself the screen of the original nexus 5, except that mine was also hard-lagging before reboot itself. First thing I did was double check every connection, then flash the stock rom, but nothing did help. I still bet it was a power issue, either because of the battery (that I slightly forced to remove it), or because of some accidental damage to sopme power circuit.
If you won't be able to solve this in any way, as last chance you could try a battery replacement (I don't really know if it will work)
I also opened the back panel and reconnect every connection just to exclude that.
Didn't help either....
Sent from my Nexus 5X using Tapatalk
Anyone else experiencing something like this?
I found that it happened to a lot of Nexus 5 users after the Android 6.0 update: https://productforums.google.com/forum/#!topic/nexus/BodpKTSF-a8