[Q] N7 (2013) Netflix Crashing - Nexus 7 (2013) Q&A

N7 (2013)
PA 3.94 20130806
PA GApps 20130808
Runs fine, no crashes until I try to run Netflix. It will let me load the app, scroll through the movies, and even load one. It will play for about 30 seconds, and then the tablet will freeze, some small green pixels will appear in the bottom of the screen (about 1 inch band all the way across like little green stars densly packed).
Then it will reboot.
Any ideas?
*EDIT*
Just added a video of it happening. You'll notice the small green pixels/lines in the center of the screen right across the doctor...
Link to Imageshack uploaded video
**Edit II**
Just to toss this in, Youtube does not do it... no other app is causing a crash except the Netflix app...
***EDIT III***
Just talked to Netflix, they said it is a known issue and when they resolve it, they will have an update for the app. I tried a few steps with a support rep, and it still hasn't fixed it.

No one else is having this issue?!

Have you installed the last Netflix update (it is supposed to fix this issue)
Sent from my Nexus 7 using xda premium

Matrix_19 said:
Have you installed the last Netflix update (it is supposed to fix this issue)
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I uninstalled and reinstalled netflix last night, but otherwise, I have not seen a netflix update...
I did that right before I recorded the video I added to the original post.

Just a little update.
I went 100% back to stock, even locked boot loader.
Netflix now works fine...
Sent from my Nexus 4 using Tapatalk 2

Related

this video cannot be played (taken on nexus)

Anyone having intermittent problems with video ..... even videos recorded on the GN ......
Getting a message after a few seconds 'sorry this video cannot be played'.
This is using stock player. First few seconds play fine. Try again later and they work ....
Try to kill the app or make a reboot and test it again.
kerberos7 said:
Try to kill the app or make a reboot and test it again.
Click to expand...
Click to collapse
Already tried rebooting...... its just intermittent ....
wilbur-force said:
Anyone having intermittent problems with video ..... even videos recorded on the GN ......
Getting a message after a few seconds 'sorry this video cannot be played'.
This is using stock player. First few seconds play fine. Try again later and they work ....
Click to expand...
Click to collapse
I have the same issue with the stock video player. Using Dice Player now as it plays pretty much everything I throw at it. Hopefully an update should fix.
Sent from my Galaxy Nexus using XDA App
Exactly the same problem here, if you wait for all the video thumbnail pictures to refresh they play fine. Must be a bug in the stock video app. Like has been mentioned here in a previous post, dice player works great. Hopefully a software update will fix it soon
Sent from my Galaxy Nexus using XDA App

[Q] Kindle App Freezing + N64oid Performance

Has anyone else had issues with the Kindle App on the Galaxy Nexus? It will open a few times, but finally freezes while attempting to start. When I reinstall or restart, it will start fine, but that's not really a viable option.
Also, I've been trying out n64oid, and the performance isn't really usable, which is odd, cause it runs on slower phones just fine. What are the chances of an update, and has anyone else experienced this?
n64oid works great for me.. been playing paper mario very well.
Hmm. I went back and tried some of my other roms, and they are working fine. Might just be Re-Volt and Goldeneye. I'll try redownloading them to see if its just the rom, but they might just be buggy.
Still looking to see if anyone else has had the kindle issue.
xNEM3S1Sx said:
Hmm. I went back and tried some of my other roms, and they are working fine. Might just be Re-Volt and Goldeneye. I'll try redownloading them to see if its just the rom, but they might just be buggy.
Still looking to see if anyone else has had the kindle issue.
Click to expand...
Click to collapse
I've had the Kindle app lock up a few times on ITL41F stock and stock/rooted rom, you can tell right away as it goes black instead of loading the splash-screen, killing the process and then restarting works reliably, it seems to lock up more frequently if you leave a book/ newspaper/ magazine open in the app and then switch to another app.
+1 for Kindle freezing. Annoying but don't forget we are early adopters of ICS and as such a lot of apps will not function correctly for quite some time.
Sent from my Galaxy Nexus using XDA App
rgbc said:
I've had the Kindle app lock up a few times on ITL41F stock and stock/rooted rom, you can tell right away as it goes black instead of loading the splash-screen, killing the process and then restarting works reliably, it seems to lock up more frequently if you leave a book/ newspaper/ magazine open in the app and then switch to another app.
Click to expand...
Click to collapse
My app still shows the splash screen, but doesn't go any further. (The guy reading the book under the tree)
wynthewun said:
+1 for Kindle freezing. Annoying but don't forget we are early adopters of ICS and as such a lot of apps will not function correctly for quite some time.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
in fact it ain't only you GNexus users
it used to regularly freeze up my Atrix; or slow it down all the time
No idea how or why thats happening......haven't tried the kindel app on my mum's G2 or any other phone yet
Kindle not working for wife and I either
We both got Verizon GNexus and I think we are going to try contacting Amazon to let them know something's up. We'll inform them of the dedicated thread on XDA if it helps.
smrtdrmmr said:
We both got Verizon GNexus and I think we are going to try contacting Amazon to let them know something's up. We'll inform them of the dedicated thread on XDA if it helps.
Click to expand...
Click to collapse
Awesome. Hopefully they can sort this out quickly , since the google books apps is lackluster. We really need a known issues thread on here, with updates on how close we are to a fix.
+1 on Kindle issue.
Sometimes opens successfully.
Sometimes freezes on splash screen.
Can't go from Kindle to another app then back to Kindle (multitask), just get black screen.
Have to force-close Kindle to get it working again.
I use the Kindle app daily so I hope they can work it out fast.
+1 on Kindle freezing. I can't find a rhyme or reason for it. When it's frozen I don't even see a running process for it. I have to reboot to fix. very annoying.
Update on my end after getting a GNexus:
Kindle is now very very smooth! No reboots or abnormal freezing like on my Atrix.
GPU forced acceleration is forced on in my dev settings
Still having problems on Gnex LTEs
Kindle app starts up but eventually will freeze and require forced shutdown after navigating away/minimizing it and then returning. No new version released, so either we are a limited number of users and Amazon doesn't need to address it yet, or something is wrong with our setup and we are a minority amongst 4.0.2 users.

Screen does not rotate!

Hi,
My nexus 7 screen doesn't rotate back from landscape mode. This happens when I watch the BBC iPlayer. Then I have to uninstall the iPlayer and reboot the device each time. This was fine before going to Lollipop.
Any ideas what might be happening?
Sent from my Nexus 5 using XDA Free mobile app
crywolf_68 said:
Hi,
My nexus 7 screen doesn't rotate back from landscape mode. This happens when I watch the BBC iPlayer. Then I have to uninstall the iPlayer and reboot the device each time. This was fine before going to Lollipop.
Any ideas what might be happening?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Check the settings in Display > Auto Rotate Screen. It might be disabling auto rotation but not toggling back.
If that's the case, you could use Tasker to turn auto rotation back on when you exit iPlayer.
I don't use the BBC iPlayer, but like the OP, I have been having this problem as well. Auto-rotate would work again after a reboot, but then just fail at any given time. I've also had this problem ever since Lollipop was installed to my device, and never when I had KitKat or even Jellybean on it. My Nexus 7 2013 is a 16 GB model, and it's on Lollipop 5.1.1 build number LMY47V.
I have this problem on CleanROM 6 with both Elemental and Glitch Kernel. It only happens after a couple of hours of use and a reboot fixes it. I have not been motivated enough to flash the stock kernel to see of that fixes it. I haven't seen it mentioned by anyone else in the Clean ROM thread.
Me too, came here to look for answers.
I hope it's not hardware related.
try clean restore to "stock"
I had this issue with grogg's rom (mostly stock) and went back the the cleanrom (closer to stock) with a full wipe, and it's back to working as it should. So, maybe just some sort of side effect or bad data somewhere.
Try a really "clean" reset of the OS/environment and see if that helps
Same here. Have to use certain apps to force the orientation to change
Sent from my Nexus 7 using XDA Free mobile app
I've been having this problem on 4.4, 5.0.1, 5.1, stock rom, oakp, pa. And I found the following (in hope it would help fixing it):
1. Rebooting doesn't always fix it. Sometimes I have to clear cache + dalvik.
2. The issue happens less often when not using Nova Launcher and sticking to the Google Launcher.
3. The issue happens less often when switching off the magnetics sensor (that turns off the device when closing a 'smart' lid) using ElementalX kernel.
Could anyone confirm that?
Turn off your tablet. Try to press back cover hardly on N & S at nexus logo for a few second. Then turn on your tablet again. It should work.
I don't know why, but I also had this issue. I flashed stock 5.1.1 and rotation works normally.
If I had to guess, and I do..., I'd say it was an app causing the problem. Don't know what one or how though.
Flashing the stock kernel solved it for me. It's been a week and I have not seen the issue since.
I believe the problem is because the sensor board is either failing or just faulty and works on and off.
I hate the same problem and if you open CPU-Z and go to the sensor section when the screen doesn't rotate you can see most/ all of the sensors are not being picked up/detected
My fix is to shut down the hit my knuckle out of anger on the bottom of the tablet (On the screen and the back) Its as if the board is loose or has something that isn't making contact

Snapchat

Shot in the dark I guess but since I got this device, Snapchat has been terribly laggy and almost unusable. Specifically when using the keyboard for text. Sometimes when I launch it, the camera is just black for roughly 5 seconds and then the back camera comes on finally. The chat feature is very slow at times and the entire app seems to stall and crash at least once a day. Anyone else notice this?
A quick google search yielded several recent topics on various forums complaining about the same thing, all on 6.0 Marshmallow. Hopefully it's not just this device.
I'm getting this exact thing
I went through that too. Once I had to restart it to make the camera work again. My tip is do not try use volume keys until it load completely. It just frozen the app in a black screen. Isn't perfect but can be used.
It's probably not optimized as well for 6.0 yet
Snapchat hasn't been perfect for me, but I've never experienced any of those issues. The worst I get is a little delay when pressing the home button.
Sent from my Nexus 5X using Tapatalk
I have had this problem we will have to wait for an update!! Basically that's what I've been telling myself lately about marshmallow
Sent from my Nexus 5X using Tapatalk
I can tell you guys I had this problem on my Nexus 6 on Marshmallow, it has to be something related to 6.0, I'm on a LG G4 now and snapchat runs just fine.
Kinda laggy for me too. And I can't get it to play a notification sound when I recieve snaps. I have turned it on in settings and I get a notification as normal, but no sound. Does anyone else have this problem?
Just uninstalled it from the n5x will have to limit myself to using it on n72013 it was unusable. Crashes camera failed to load then started to affect the stock camera app, would cause system crashes and could only be sorted with a reboot.
Same here its completely horrible to use of this phone. Phone ****s itself every time I try use it!
Sent from my Nexus 5X using Tapatalk
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
thesoldier said:
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Decrypted & rooted running Chroma with Elemental-X.
ViRb3 said:
Decrypted & rooted running Chroma with Elemental-X.
Click to expand...
Click to collapse
Ok never mind then. I've been decrypted since I got the phone, until I took an OTA recently. It's been crap since then, but I guess it's unrelated
Sent from my Nexus 5X using Tapatalk
stock & encrypted and snapchat runs like poo for me. shame because its one of my most used apps :/
Well again Snapchat just updated, and now I'm back to it working fine again....
Sent from my Nexus 5X using Tapatalk
The past few updates have been good for me luckily.. Just don't try to send a snap while in landscape, I tried to add text and Swiftkey went all wonky and overlayed the screen even after I pressed Home, had to force close Snapchat and Swiftkey both :/
me too I have same issues the lag and so slowly for texting and even after update marshmallow update 6.0.1 the problem still the same I hope can anyone help me with issue what should to do and thanks you
So I am a power snapchat user and had this same problem and might have accidentally stumbled on a possible solution after having a login failure. I enabled the travel mode so it's not downloading constantly. I installed snapprefs and I can't explain why but it's flying now. No lag on window switching or opening the camera. I'm on 6.0.1 December rooted
Everytime I take video from Snapchat, it produces the sound "dug" at the first second of the video, never put my finger too hard on the phone so it isn't bcs of my finger knocking the screen, anybody know why?
Sent from my 2014811 using Tapatalk

Trying Doorbell Problem

Does anyone on here have a Ring doorbell? I just installed one today and it sucks on my XL. It freezes, I can't talk to who's out there and can't hear them. Also it takes a few seconds when I touch the screen for it to recognize it. Like I hit my home button and 5 seconds later it finally closes the app. The weird thing is it works great on my Nexus 7. Anyway just wondering if anyone else has the same problem or any ideas on how to fix it.
Sent from my Pixel XL using XDA-Developers mobile app
So obviously this was supposed to say Ring Doorbell Problem. How do I fix that. Nothing is going right for me today I guess.
I have the Ring and had similar problems in the beginning. However, it settled down over time. Give it a few days, and maybe uninstall and reinstall the app. Good luck.
Thanks. Hopefully it will settle down. I tried uninstalling and installing but still doesn't work. I don't understand this phone. It seems to have too many problems.
Sent from my Pixel XL using XDA-Developers mobile app
After upgrading my Galaxy S7 to the Android N beta I'm having issues with the Ring videos. Video playback (live or streaming or downloaded and played back) of Ring videos is basically broken. Playback freezes up, only the latter part of the video seems to play for a bit.
Everything is working fine now, maybe a reboot was all that was needed?
I have ring doorbell on my Pixel XL . I had problems hooking it up to my phone . Finally got to hook after an hour. No problems since
Sent from my Pixel XL using Tapatalk
It seems like N has some real problems. I can't get my phone to stay connected to my GMC vehicle and apps can cause it to lock up and not work. I had most of the same problems when my 6P updated. Hope it gets fixed soon.
Sent from my Pixel XL using XDA-Developers mobile app
I've figured out the issue. I have a Huawei watch. When my watch is connected that's when the problems happen. No idea how to fix it other than trying to turn off Bluetooth before opening the notification from ring app.
Sent from my Pixel XL using XDA-Developers mobile app

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