I've odin'd back to FC09 stock so many times and every time I try to update profile the 3G signal drops and then its only the phone signal bars and then I either get "Unknown error" "Connection Error" or something and I was told since everyone else in my house gets 4G and since my signal strength should be good enough to connect that that may help fix my 4G problem of "Authentication Failed". Anyone know why I can't update the profile or why this keeps occuring? Or should I odin back to an earlier build of stock for the epic and see if that works?
-x]Trunks[x- said:
I've odin'd back to FC09 stock so many times and every time I try to update profile the 3G signal drops and then its only the phone signal bars and then I either get "Unknown error" "Connection Error" or something and I was told since everyone else in my house gets 4G and since my signal strength should be good enough to connect that that may help fix my 4G problem of "Authentication Failed". Anyone know why I can't update the profile or why this keeps occuring? Or should I odin back to an earlier build of stock for the epic and see if that works?
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Click to collapse
Since you're back on stock, just press *2 on your dialer and talk to customer service.
Related
I'm having trouble with my EVO staying in 3G coverage. My phone is fully rooted and running Froyo (The problems were the same with the Eclair build however), have the 2.05+ radio installed (however the problems were the same with the 1.39 radio as well) and I'm living in Michigan.
At any given time my phone will slip into 1X coverage and will seem to lock in there. When I first received the phone I felt like the phone quality was subpar compared to the Hero I had prior. I'm not sure if its been a firmware issue or network issue or simply a phone issue (starting to think the later), but hoping its a simple fix with something else.
About a week ago I was on a trip across Michigan which should have had 3g coverage the entire way (I was a passenger and trying to use wireless tethering to do some work along the trip). I would constantly go into 1X and would have to restart my phone to get back in 3G. Even at home I'll go into 1X and will have to reboot my phone to get it back to 3G.
I've tried Real Signal as well during these times and it also shows no 3G signal.
Anyways, anyone else experience this? Is it likely a bad radio or something else. I hate to have to return the phone and go through that process plus root again but I might have to at this point.
Thanks for any help that can be provided!!
Hmmm, whereabouts in MI? I am all over the south east and have never seen my phone drop out of 3G yet.
Have you tried wiping everything and trying stock rom w/OTA 1.47 just to make sure it isn't the ROM?
I am having the exact same problem. Using 2.0xxx radio and Fresh 0.5.3. I recently exchanged my phone and got a new one. The first phone did not do this
Try this:
When it shows you no 3G coverage, instead of restarting, go to-- SETTINGS> WIRELESS & NETWORKS> scroll down and look at "Mobile Network". When i get the 3g problem it says "Connection Failed". I think uncheck that box and re-check it and it connects back to 3g again (for a time, but then I have to do it again).
My MOBILE NETWORK settings are: Data Roaming = OFF, Always-on mobile data = ON, and CDM Roaming mode is set to: SPRINT only. Call guard = ON but i dunno what that means.
I dunno wtf is going on with this. Im in Houston and this issue is really pissing me off because i actually got a Novatek screen this time and don't want to risk taking the phone back and getting the Epson...
Anyone else experiencing this retarded issue?
Elegant: I'm in SE Michigan as well. I've tried several roms and have had issues with them all. I'm currently using a Froyo rom with similar issues as I've had with stock and other eclair roms.
As for checking/unchecking the box as you stated in Froyo I don't have that option available... I'm sure there's another way to get to it but I can't through settings. I think there was a #* code to get to where you are talking about but I'd have to look again.
It is a very annoying issue and like yourself I don't want to have to return my phone if there's a simple fix.
On a side note: How do I find out what panel I have? I've been considering the kernel that would get rid of the 30 fps cap but haven't yet pulled the trigger in part because I don't know which panel I have - and because I need to learn a little more about it before I go ahead with it.
http://forum.xda-developers.com/showthread.php?t=719763
Post 3 tells how to determine screen
Thanks for your help - got the kernel and now get around 40 FPS. Now if I can just figure out why the phone goes in and out of 3g on occasion. Its really not as big a deal when I'm at home but when I travel it is a pain.
well i returned my phone and got one with an Epson screen. im using Fresh 1.0.1 and it is even worse. i cant even use 3g data for more than 5 seconds before it disconnects. i've read some stuff about APN but dont know how to refresh/update them. i've updated PRL and Profile and nothing helps. how am i having this problem with 2 phones running 2 different ROMs? last rom was fresh 0.5.3 and now it is fresh 1.0.1...
anyone help with this APN issue? (i dont even know what APN stands for)
i actually am using the kernel for 55 FPS for Epson screens. would that be a factor either?
I'm and having the same issue with 3g.
Every thing worked fine with the first stock root of 1.32.651.1, PRI 1.40_003, PRL 60666.
With the second root of 1.47.651.1, PRI 1.34.651.1 now my 3g is unstable.
I don't know what FPS has to do with any of this, but I put radio radio-1.39.00.04.26 and it seems to improve a tiny bit, but I don't know how to update back to PRI 1.40_003.
Not happy
Also having problems in SE Michigan. Just started today after installation of Fresh 1.0.1 and the new radios. I also have a co-worker with and unrooted EVO and the latest OTA/Radio with the same problem.
I have a rooted EVO (DC 3.2.3). My wife has a stock EVO (fully updated).
Last night our phones started bouncing between roaming/sprint 3G, while we were sitting at home.
We started getting this error if we turned off Data Roam:
"Data Call Failure
Error Code 67: Registration failure. Your PCS Vision username and/or password may be incorrect. Please try again."
The error pops every time it tries to connect to Sprint's mobile network and fails.
We also live in Michigan. Perhaps they are doing provisioning?
Rebooting + update Profile/PRL seems to help, sometimes, but not permanently.
I am having the same issue with my 3g coverage.
When I go into my settings and turn mobile network on, it connects but then immediately says connection failed.
Does anyone have any suggestions as this is getting really annoying and frustrating.
Went to a Sprint store last night; apparently Michigan was having some significant network issues (the store reps said their phones kept getting disconnected as well), and that it was expected to be resolved by sometime today. After a reboot last night, I haven't had any more issues myself.
My 3G randomly drops off for hours. No 3G icon, No data. Calling only every other word can be heard on each end, texts don't recieve reliably, 4G goes in and out. Cell connection drops, and goes to a bar or two, where normally I get full connection. Then the icon and data connection randomly re appear, everything works fine.
This happened when my evo was stock, and now that im rooted on both cm6 and seven, I have also returned my phone to sprint and received a replacement, same exact issue
Occasionally i get an error message saying "Data Call Failure error code 78 .network error. sign in failed please wait a moment blah blah"
Has anyone else had a similar issue? Any fixes?
I live in an area with perfect 3g coverage yet im luck to get 3 solid bars of signal and download speeds never exceed 30kb/s. tried updating the PRL manually, no change. So then I tried to update profile but when I did i for an error no network connection message. I get this message regardless of whether im in wifi, 3g, or 4g. Is this a bug in the leaked ICS builds or is there something wrong with the phone?
regP said:
I live in an area with perfect 3g coverage yet im luck to get 3 solid bars of signal and download speeds never exceed 30kb/s. tried updating the PRL manually, no change. So then I tried to update profile but when I did i for an error no network connection message. I get this message regardless of whether im in wifi, 3g, or 4g. Is this a bug in the leaked ICS builds or is there something wrong with the phone?
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No issue here, what build are you on?
Darkstar 1.0.2 (FB27), Same issue on FB21 as well though.
regP said:
Darkstar 1.0.2 (FB27), Same issue on FB21 as well though.
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Click to collapse
Try a different modem, I'd say kernel too but I'm assuming because we haven't gotten a repacked fb27 kernel yet your still on stock. I haven't had any issues with the FB leaks, occasionally I'd get an error message trying to update my profile and prl but i'd reboot, wait an hour then try again and it would update fine. I would try a different modem, since there isn't cwm yet for fb27 (unless your using fb21 kernel with a broken camera) you gonna have to flash a new modem through odin.
yeah im using fb21 kernel until pb27 gets repackaged. ill flash a diff model and report back.
regP said:
yeah im using fb21 kernel until pb27 gets repackaged. ill flash a diff model and report back.
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Ya try that first man, because the FB21 rev2 break the camera, so it could be related to that too
Flashed FB15 modem. No change in data speed and still getting the "Error: Connection Error" when trying to update profile.
regP said:
Flashed FB15 modem. No change in data speed and still getting the "Error: Connection Error" when trying to update profile.
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Click to collapse
It's probably the kernel then man, flash the stock fb27 kernel through odin then try and post back
on it. brb
Stock fb27 kernel. same deal -_- maybe ill try reflashing but i remember having the same problem on fb21.
Strange stuff man. You've never had any errors on boot have you? Any failed flashes in Odin or accidently flashed a modem through the phone option in odin
Sent from my SPH-D710 using XDA
Nope, no boot errors. No accidental flashes. Maybe I'll odin back to EG30 and see if the problem persists.
Does your phone have a repaired esn? I never could update the profile or prl when I was running one. I always had to update the donor phone and then pull the info from it. Are you getting an error 67? What is your ping from speedtest? Usually 1X my pings will be 800-900 ms and 3G is under 300ms.
If your phone is legit, call Sprint tech support.
In my area, 3G is so bad the I hardly ever get over 100kbps and I have full bars.
Um, bought the phone legit from Best Buy. I called tech support this morning but they always got to the step where they tried to have me update profile which I cant do which is when I came here for help.
I'm in the process of Odining back to EG30. If its a problem there as well im going its going to make me think the phone is the problem and Im may look into getting a replacement. I want a white one anyway..
regP said:
Flashed FB15 modem. No change in data speed and still getting the "Error: Connection Error" when trying to update profile.
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Click to collapse
Just in case it wasn't obvious, update profile only works on Sprint's network. It doesn't work while roaming or over 4g.
Yeah, I'm not roaming and 4g is turned off. Thanks though.
I suggest you ODIN back to EL29 using the Full ODIN package in my signature. Then let the hands free activation (HFA) automatically run and update your phone. I suggest EL29 rather than EG30 or EK02 because your phone will try and download the EK02 and/or EL29 OTA updates wasting bandwidth and making your phone slow while it does so.
If HFA doesn't work, try update profile by hand. If that doesn't work, try ##786# reset from the dialer. Enter your MSL when it asks for code. To get your MSL, type
Code:
getprop ril.MSL
from adb shell
Ok will do. I re-flashed the fb21 kernel so I could make a backup of my current ROM real quick. Ill odin to EL29 once its done. Thanks for the suggestion.
Ok, so I'm back on EL29 and was able to updated profile and prl but download speed on 3g still only topped 40kb/s with 120 ping and 4 bars. I'm in a strong Sprint 3g area so I'm beginning to think there is something wrong with the 3g radio on this particular unit.
regP said:
Ok, so I'm back on EL29 and was able to updated profile and prl but download speed on 3g still only topped 40kb/s with 120 ping and 4 bars. I'm in a strong Sprint 3g area so I'm beginning to think there is something wrong with the 3g radio on this particular unit.
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I doubt there is anything wrong with your radio with 120ms ping and 4bars.
It is more likely your tower is overloaded or you are connected using 1x instead of 3g. Stock Sprint software always displays 3G whether or not you are connected 3g. Although, with 120ms ping (1x would be slower ping), my thinking is you are connected 3g, just the tower is overloaded.
This has happened twice now. I've gone into a parking garage where I actually had service, and got the error that I had no service when trying to send a text. It happened again today at work, where I lose service in the elevator, gain service when I come out AND am connected to wifi, yet still get this error when trying to send a text when I clearly have service. Only fix is to reboot.
Any thoughts?
I'm Running Wicked ROM.
This phone is weird if your downloading something and data switched to 4g it won't go back to LTE if your still downloading something ...it has to finish the download or pause the download and a minute after LTE comes backup ...this is the only problem I have with this phone
Note 3 using cm_11
I wasn't downloading anything. I'm on wifi in my office and I just received a text, but when I try to make a call or send, it says no cellular network available. WHAT THE F!?
I have been having this issue lately too. Never had it before and had the phone for about 6 months. Im stocked rooted, KNOX not tripped. Its been pissing me off lately too. Was going to wipe and start from scratch if it keeps up. But really dont want to do that.
Hiya i have a sprint L710 on 4.4.2 oh1 and twrp was preinstalled when freedompop sent it to me. anyone happen to know a fix for this error or should I send the phone back?
Where are you getting this error? What are you trying to do? Gotta give some info.
Their phone service is voip so data needs to be on all the time unless you pay for premium calling. During the errors most of the time I'm not doing anything with the phone. (Other than having data on) It just happens when my phones signal switches from 4g to 3g. It does it while sitting still or when I'm driving around as it tries to switch back and forth. During the error it just sits at 1x (no data). Done a Prl and profile update, and a factory reset.