[Q] Losing 3G, unreliable texting/calling - EVO 4G Q&A, Help & Troubleshooting

My 3G randomly drops off for hours. No 3G icon, No data. Calling only every other word can be heard on each end, texts don't recieve reliably, 4G goes in and out. Cell connection drops, and goes to a bar or two, where normally I get full connection. Then the icon and data connection randomly re appear, everything works fine.
This happened when my evo was stock, and now that im rooted on both cm6 and seven, I have also returned my phone to sprint and received a replacement, same exact issue
Occasionally i get an error message saying "Data Call Failure error code 78 .network error. sign in failed please wait a moment blah blah"
Has anyone else had a similar issue? Any fixes?

Related

Evo 4G Always Digital Roaming and Slow Data (Help?)

Precursor: I recently purchased an EVO 4G online and had it shipped up here to Canada and after some phone calls/fiddling I managed to get it onto the Telus network. I can make and receive calls and send/receive sms with no difficulties. Data seems to be working (I get the 3g icon with up and down arrows and can surf the net), and mms seem to be sending.
Which brings me to the issues at hand:
1) My 3G speeds are super weak (between 100kbit and 140kbit down and 100-600kbit up). If I stand in the same place and use my Touch Pro 2 (they both show the same number of bars) I get 800-900kbit/sec.
2) My EVO 4g -ALWAYS- says "Digital Roaming". I've updated the PRL with the latest Telus one (off the internet) as well as the one off my Touch Pro 2 but see no difference. I don't incur any roaming charges, but the phone always thinks it's roaming.
3) Last but not least, I'll often get a pop-up that says Data Call Failure Error Code 67. Sometimes I'll go for hours without seeing it, and sometimes it'll pop up every 5 minutes.
Any input/insight is welcome!
-Xan
P.S. If you want tips on how to get your EVO onto Telus, drop me a PM.
I will love to have feedback, as I get the "data fail" error often while roaming...
Update: It seems that when I force my phone to use only EVDO, the Data Call Failure Error Code 67 goes away. Perhaps related?
Just following up on my own thread: It seems the Error 67 is because my 1x data login details are incorrect (a side effect of the sprint radio).
Still wondering on the other questions, anyone?
Xan, how did you get HTC Evo to work on Telus? I'm almost at the point of returning this one that I got from Texas. I have tried for 24hours to no avail.
Please help!!
XanSama said:
Precursor: I recently purchased an EVO 4G online and had it shipped up here to Canada and after some phone calls/fiddling I managed to get it onto the Telus network. I can make and receive calls and send/receive sms with no difficulties. Data seems to be working (I get the 3g icon with up and down arrows and can surf the net), and mms seem to be sending.
Which brings me to the issues at hand:
1) My 3G speeds are super weak (between 100kbit and 140kbit down and 100-600kbit up). If I stand in the same place and use my Touch Pro 2 (they both show the same number of bars) I get 800-900kbit/sec.
2) My EVO 4g -ALWAYS- says "Digital Roaming". I've updated the PRL with the latest Telus one (off the internet) as well as the one off my Touch Pro 2 but see no difference. I don't incur any roaming charges, but the phone always thinks it's roaming.
3) Last but not least, I'll often get a pop-up that says Data Call Failure Error Code 67. Sometimes I'll go for hours without seeing it, and sometimes it'll pop up every 5 minutes.
Any input/insight is welcome!
-Xan
P.S. If you want tips on how to get your EVO onto Telus, drop me a PM.
Click to expand...
Click to collapse
I just had the same issue. Luckily I downloaded an app off the market called 2g 3g switchand it resolve several issues I had including yours. There are three options one of them is the cdma NAM switch in which you could select NAM 1, another option is to leave in automatic, and third if you have any 2g and 3g switching issues you can select hybrid. Note after switching wait probably 5 minutes and sometimes try again,also you may have to reset.

Milestone 6 - intermittent loss of 3G services

For some reason I cant post in the Dev forum in the Milestone thread...
The ROM is impressive. But I seem to be having 3G data issues.
It seems that I lose 3G service and it will not come back until I stop/start the data toggle. The status bar still shows the 3G icon, but the bars are just light grey and I do not receive email and cant browse. I can still send texts and get/make calls. I havent been able to figure out a pattern yet, but the latest occurrence happened after I came out of an area with no signal (NYC Subway). Usually service comes back automatically as Im walking up the stairs to the outside world but sometimes it never comes back until I toggle. It also happens sometimes even if I dont go into an area with no signal (at the office). After I turn off the data toggle, and turn it back on, the 3G icon comes back on the status bar and the bars turn blue again and shows up/down arrow activity.
Anyone else seeing something similar?
I'm having trouble with 3g and I have no 4g on milestone 6 as well. I went back to an older build until it the next one drops and see if it's fixed.
stonesaber said:
I'm having trouble with 3g and I have no 4g on milestone 6 as well. I went back to an older build until it the next one drops and see if it's fixed.
Click to expand...
Click to collapse
4G connects for me with no problem when I want to use it.
But I lost 3G data again this morning after coming out of the subway. Noticed I had emails in my inbox at work and checked my phone and 3G was stuck again.
I'm having connectivity problems on my copy of Milestone6 as well. Same 3G problems as OP, and can't connect 4G like 2ndP. As well, I'm unable to browse wifi signals, nor able to connect. :-/

DISREGARD, Network Issue [Intermittent Data on ATT]

Last week I got a GS3 to replace my dying Inspire. Everything has been working great, and I am using Ariel 2.07, but I have a problem with my data connection. I always show up as being connected to 4G or 4G LTE with at least 3 or four bars, but it seems that my data goes in and out all the time.
For example, I get 30 to 50 megabits down at my house over LTE. I've done tests with Youtube videos, and sometimes they will load and play immediately while at other times they will load for several minutes without starting. The same goes for the Speedtest app. While running speedtests it will often get interrupted in the middle of the test and fail due to "network communication problems." Like I said before, the data seems to be going in and out at random while the number of bars I have and the type of connection displayed stays the same.
I called ATT a few days ago since I was having this problem and they claimed to have reset my phone in their system, but I have been still having problems. I've included a logcat that I had to break into two pieces. I would greatly appreciate it if someone could take a look at them for me or if anyone has any ideas on what could be wrong.
Disregard. I have gotten a replacement and the problem still occurs. It is an issue on AT&T's end.

No Cellular Connection after entering dead zone and coming back out

This has happened twice now. I've gone into a parking garage where I actually had service, and got the error that I had no service when trying to send a text. It happened again today at work, where I lose service in the elevator, gain service when I come out AND am connected to wifi, yet still get this error when trying to send a text when I clearly have service. Only fix is to reboot.
Any thoughts?
I'm Running Wicked ROM.
This phone is weird if your downloading something and data switched to 4g it won't go back to LTE if your still downloading something ...it has to finish the download or pause the download and a minute after LTE comes backup ...this is the only problem I have with this phone
Note 3 using cm_11
I wasn't downloading anything. I'm on wifi in my office and I just received a text, but when I try to make a call or send, it says no cellular network available. WHAT THE F!?
I have been having this issue lately too. Never had it before and had the phone for about 6 months. Im stocked rooted, KNOX not tripped. Its been pissing me off lately too. Was going to wipe and start from scratch if it keeps up. But really dont want to do that.

[Q] Only data connection works. Voice stopped working

Hi.
I have had my M8 for a month.
Two days ago, I discovered in the morning that I could not make any calls, and that no one could call me. SMS did not work too.
Disabled 4G, and was back again. So I guessed it was just my phone company having problems with their 4G service, since 3G worked fine.
Tried several timnes after that to enable 4G, but everytime I got no signal bar.
This morning it got worse:
Now 2G and 3G doesn work either.
The strange thing about this "new" status, is that I have full signal. Data traffic works. So internet stuff works fine, but SMS and Voice does not work.
Called my phone company, and they checked their service in the area pluss they also checked my acount, without finding any errors.
They are saying that the error has to be on my phone.
I have booted the phone, reinstalled the SIM, but still the same status.
I also shoud mention that I am running the latest stock SW rom,
I am starting to wounder if I have a HW error on my phone?
Any sugestions on how to fix this?

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