Evo 4G Always Digital Roaming and Slow Data (Help?) - EVO 4G Q&A, Help & Troubleshooting

Precursor: I recently purchased an EVO 4G online and had it shipped up here to Canada and after some phone calls/fiddling I managed to get it onto the Telus network. I can make and receive calls and send/receive sms with no difficulties. Data seems to be working (I get the 3g icon with up and down arrows and can surf the net), and mms seem to be sending.
Which brings me to the issues at hand:
1) My 3G speeds are super weak (between 100kbit and 140kbit down and 100-600kbit up). If I stand in the same place and use my Touch Pro 2 (they both show the same number of bars) I get 800-900kbit/sec.
2) My EVO 4g -ALWAYS- says "Digital Roaming". I've updated the PRL with the latest Telus one (off the internet) as well as the one off my Touch Pro 2 but see no difference. I don't incur any roaming charges, but the phone always thinks it's roaming.
3) Last but not least, I'll often get a pop-up that says Data Call Failure Error Code 67. Sometimes I'll go for hours without seeing it, and sometimes it'll pop up every 5 minutes.
Any input/insight is welcome!
-Xan
P.S. If you want tips on how to get your EVO onto Telus, drop me a PM.

I will love to have feedback, as I get the "data fail" error often while roaming...

Update: It seems that when I force my phone to use only EVDO, the Data Call Failure Error Code 67 goes away. Perhaps related?

Just following up on my own thread: It seems the Error 67 is because my 1x data login details are incorrect (a side effect of the sprint radio).
Still wondering on the other questions, anyone?

Xan, how did you get HTC Evo to work on Telus? I'm almost at the point of returning this one that I got from Texas. I have tried for 24hours to no avail.
Please help!!

XanSama said:
Precursor: I recently purchased an EVO 4G online and had it shipped up here to Canada and after some phone calls/fiddling I managed to get it onto the Telus network. I can make and receive calls and send/receive sms with no difficulties. Data seems to be working (I get the 3g icon with up and down arrows and can surf the net), and mms seem to be sending.
Which brings me to the issues at hand:
1) My 3G speeds are super weak (between 100kbit and 140kbit down and 100-600kbit up). If I stand in the same place and use my Touch Pro 2 (they both show the same number of bars) I get 800-900kbit/sec.
2) My EVO 4g -ALWAYS- says "Digital Roaming". I've updated the PRL with the latest Telus one (off the internet) as well as the one off my Touch Pro 2 but see no difference. I don't incur any roaming charges, but the phone always thinks it's roaming.
3) Last but not least, I'll often get a pop-up that says Data Call Failure Error Code 67. Sometimes I'll go for hours without seeing it, and sometimes it'll pop up every 5 minutes.
Any input/insight is welcome!
-Xan
P.S. If you want tips on how to get your EVO onto Telus, drop me a PM.
Click to expand...
Click to collapse
I just had the same issue. Luckily I downloaded an app off the market called 2g 3g switchand it resolve several issues I had including yours. There are three options one of them is the cdma NAM switch in which you could select NAM 1, another option is to leave in automatic, and third if you have any 2g and 3g switching issues you can select hybrid. Note after switching wait probably 5 minutes and sometimes try again,also you may have to reset.

Related

Data Connection

I seem to be having some problem with my HSDPA connection on my desire. I'm wih Three UK and I can't tell is it is my network on the phone.
What happened is for some reason it just wont work anywhere I go. For the first few weeks its worked fine and then towards the end of last month they sent me texts saying they would cut my internet off if I carry on using it but I can't see that having anything to do with it as it is a new month.
The phone is rooted and I've flash the new DeFrOsT Rom (2.0a) and it started working again but then when I logged into the Facebook app it stopped working and went to R (also the wholetime I'm connected to a wifi and when I disconnect from wifi I still get the no connection).
I tried uninstalling Facebook and logging out and no luck
I was wondering if anyone had any experience with this or it is happening to them or you know a fix.
I also attached some screenshots of the message I get, I can't actually read the full message as it cuts it off and then when you select it, it just takes you to the homepage.
the R is for roaming
how is the signal strength where you're located?
go into settings -> wireless and networks ->
tell me what roaming settings you have enabled
untick the box to allow data roaming
data roaming will take place when the signal strength is very low and you are therefore using other carrier's networks (this might also incur high data costs!)
Data roaming is disabled and the signal in my area is usually quite good. Also when I go into a city around here or anywhere nothing changes it still sticks on R.
Plus before I started to flash it with roms and rooted it, it would nearly always have HSDPA connection.
so although data roaming is disabled your phone is roaming...
can i ask why it is that 3 told you that they will disable your internet? this seems to be the main problem...
have you tried flashing a different radio?
this will definitely have some change
They sent a text I was reaching/reached my data allowance for the month (so called unlimited =/)
And yeah I've just flashed the new radio that is needed for defrost 2.0a however it did happen before I flashed it.
For some reason it has got proper signal and HSDPA for the time being and as far as I know I did nothing to make it any better.
Got a feeling it will go again but I'll keep you updated.
I'll have to ring three up tomorrow if I can't get it sorted as I'm going on holiday and I'll be screwed with out it,
sounds to me like you have a data cap where if you exceed a certain limit your internet is stopped.
the fact that you are in roaming makes me think that it is a trick so that 3 can charge you large amounts so be careful.
glad the radio update worked for you
let us know if the problem persists
although there's not much we can do unless we know it's been sorted with your provider.
Thanks for the help.
The thing I don't get is the roaming bit as when it says I'm roaming I can make calls and text fine and there is no charge or anything on my bill it just uses normal minutes
honestly it sounds to me like a problem with your provider
does it still say roaming with the new radio?
if it does then phone your provider because they can charge you a large amount for roaming
Three only run a 3G network in the UK. To provide coverage and data connectivity (mainly EDGE) in the areas between their masts they partner with Orange. Your Desire will roam onto the Orange (and possibly now T-Mobile since they merged on Monday) network when it has a weak or no 3G signal. To allow data in these circumstances you must have data when roaming enabled.
There is no additional charge for 3 customers to use data roaming while in the UK. It is part of your monthly bundle. However, please remember to turn data roaming back off when you travel abroad or it'll cost you a fortune!
Sent from my HTC Desire using XDA App
+1 for the above, roaming is all well and good but of you leave it on when your on holiday youll definately remember it!
McMichaeli said:
Three only run a 3G network in the UK. To provide coverage and data connectivity (mainly EDGE) in the areas between their masts they partner with Orange. Your Desire will roam onto the Orange (and possibly now T-Mobile since they merged on Monday) network when it has a weak or no 3G signal. To allow data in these circumstances you must have data when roaming enabled.
There is no additional charge for 3 customers to use data roaming while in the UK. It is part of your monthly bundle. However, please remember to turn data roaming back off when you travel abroad or it'll cost you a fortune!
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Thanks I didn't realise I could use data roaming as when I clicked to enable it it said I may be charged so I didn't bother but now I will as I wont get charged
I was just about to say that the original problem had gone but it's decided to happen again just as I tried to log into ebay and download something from the market. However I think it has started to use data roaming as there is now an R in the signal box but a G next to it where the H would be.
Think I'll be ringing them up today

[Q] my slow internet on evo4g on boost

can some one tell me if this can fix my slow internet.
I get the 3g icon but my internet is slow and has been
since i put it on boost.I have tried everthing i know but
can not seem to fix it. and if i do this will it mess up my srink\plan
this is what i found in one of the thread and want to try this.
he HA/AAA's appear to be generated based on the ESN/MEID and MDN combination. When running across this issue, here are the steps I take to resolve it:
1. Turn off both the donor and flashed phones.
2. Go online to your Boost account and go through the Update handset process using a third Boost Mobile MEID (I have one you can use for the switch...PM me
3. After a few minutes, go back in and do another Update handset, this time using the MEID that came off the donor. Be sure to leave your donor phone off!!!
That's it! This has always worked for me. Sometimes it takes awhile for the phone to provision. You may get an error message that says that the number isn't in service...just hang in there!!
Welcome to sprint's wonderful dial-up 3g speeds. Nothing you can do except switch to Verizon and get REAL 3g speeds.

Text/call problems on 3g only

Hi,
Does anyone have any ideas on a specific problem I have with the One X (on t-mobile - sim only contract in UK)
Had the phone since it first came out and the last 6 weeks I've been unable to send or receive texts while the phone is in 3g (wcdma mode or wcdma/gsm auto). The only way I can receive/send texts and calls is in gsm mode. I've been on the phone with T-Mobile for over an hour making sure my service centre number and network operator is correct and I have no signal issues (mostly full signal).
I've tried turning the wi-fi off to see if that's an issue but it makes no difference. What's weird is that in 3g (wcdma) mode I have no problems with data, so I can use the internet/facebook/twitter apps and upload/download pics and files just fine.
The engineer at T-Mobile (android dept) told me there's a 3g and 2g antenna in the phone and the 3g antenna may be faulty. Sounds plausible but wouldn't that mean no data connection on 3g too? I've also been told to check my micro sim in another phone, which I'll do when a friend comes round (I don't have any other phone that uses micro sims).
I just thought I'd check in here to see if this is a known issue. I've googled and nothing's turned up with this particular problem. Normally it isn't an issue as I use wi-fi for data so just keep the phone in gsm mode. However, when I'm out I swap to 3g sometimes and forget to swap back. I had two days worth of missed calls and texts when I forgot to switch back this weekend :laugh:
In summary:
gsm mode = texts, calls and internet all working fine (though slow data connection, obviously)
wcdma = no texts or calls but internet fast and working fine.
Any ideas, help or advice would be appreciated. I don't want T-Mobile saying it's a phone problem and HTC telling me it's the network's problem.
The same problem here using a WWE model (no carrier) in Vivo Mobile (Brasil).
No solution until know...
TheReplicant07 said:
Hi,
Does anyone have any ideas on a specific problem I have with the One X (on t-mobile - sim only contract in UK)
Had the phone since it first came out and the last 6 weeks I've been unable to send or receive texts while the phone is in 3g (wcdma mode or wcdma/gsm auto). The only way I can receive/send texts and calls is in gsm mode. I've been on the phone with T-Mobile for over an hour making sure my service centre number and network operator is correct and I have no signal issues (mostly full signal).
I've tried turning the wi-fi off to see if that's an issue but it makes no difference. What's weird is that in 3g (wcdma) mode I have no problems with data, so I can use the internet/facebook/twitter apps and upload/download pics and files just fine.
The engineer at T-Mobile (android dept) told me there's a 3g and 2g antenna in the phone and the 3g antenna may be faulty. Sounds plausible but wouldn't that mean no data connection on 3g too? I've also been told to check my micro sim in another phone, which I'll do when a friend comes round (I don't have any other phone that uses micro sims).
I just thought I'd check in here to see if this is a known issue. I've googled and nothing's turned up with this particular problem. Normally it isn't an issue as I use wi-fi for data so just keep the phone in gsm mode. However, when I'm out I swap to 3g sometimes and forget to swap back. I had two days worth of missed calls and texts when I forgot to switch back this weekend :laugh:
In summary:
gsm mode = texts, calls and internet all working fine (though slow data connection, obviously)
wcdma = no texts or calls but internet fast and working fine.
Any ideas, help or advice would be appreciated. I don't want T-Mobile saying it's a phone problem and HTC telling me it's the network's problem.
Click to expand...
Click to collapse

[Q] Samsung Galaxy Nexus [PagePlus] Problems

I've had my Samsung Galaxy Nexus running 4.2.2 ParanoidAndroid 3.60 on PagePlus for a good 2-3 months now, and I have been having problems with the phone since the start. One of the main issues that I am having with the phone is slow messaging. I am able to send messages at normal speeds (not MMS, MMS takes forever to send/will not send at all), but when I am receiving messages, most of the time the I don't get it for about 4-60 minutes after they sent the message. Another problem that I have had recently (4/22/14) is that the phone switched to 4G LTE when it is on PagePlus, which is 3G. I don't know why it suddenly switched to 4G, I just changed by batteries and then when I powered it on it was just on 4G and I cannot use any of my data because it prompts me to "Sign into Network" and my network for PagePlus says T-CDMA 64. When I try to sign in or use my data it says that I cannot use mobile broadband and that I cannot activate my phone and it gives me a Verizon number. I've switched the network preferences from LTE/CDMA to CDMA/EvDo and it is on 3G now but it still prompts me to the same site when I try using my data. So yeah, basically my phone lags when it receives messages and I can't use my data because it switched to 4G. Anyone got any ideas?
Bump
I really need this fixed.

[Q] Slow/buggy/poor data connection and reception

I was originally a Verizon user so I'm not used to this kind of weak connection.
I had my phone replaced already due to another issue a few weeks ago
so I don't want to get another replacement because of this. it is really annoying!
Instead I will ask here and see if anyone could help !
**This has nothing to do with WiFi (because WiFi works great!)**
**And nothing to do with calls because call quality and connection showed no problems**
**Not exactly sure this problem started, just started getting annoyed with it recently**
\- What my phone is doing (when I'm at home) -/
1. Slow transition from WiFi connection
- When I turn Wifi off, I don't get an immediate data reception. Instead it takes about 10 seconds and then I barely start to get 3g..... not lte .... (It's not like this in every place)
2. Not much LTE
- It happens really rarely, most of the time at home the connection is on 3g
3. Lose data connection even while in use
- It's just sometimes unstable. When I'm browsing the web (while in 3g) it would sometimes go down to no bars at all and lose internet connectivity, then the 3g and I have to wait again until it comes back.
- Data roaming automatically turns on saying that I lost connection -_-
4. 3g is sometimes really unresponsive
- Just like when it is when turning off Wifi
- 3g would stay idle for sometime, even when I open apps that require internet
- Sometimes the 3g just disappears and decides not to comeback for a while
5. Bars up and down (drains battery?)
- I see this too often, like in every hour. While in 3g, the bars get suddenly full, then in an instant it drops to 1, then to 2. Then sometimes to no bars at all.
* in LTE it never gets like this, just constantly 1 bar
6. Maybe it's where I live?
- Possibly, but it's quite an urban and Sprint should have no problem covering this area in my opinion
- Verizon wasn't like this (although not perfect)
7. This is annoying
-Because it is draining the battery -_-
-Because my sister's iPhone 6 performs better (always has 2~3 bars) & my brother's S6 (though relatively weaker than her's) does not seem to lose connection compared mine at home (We're all Sprint users)
\- What I've done to confront this problem -/
1) Called Sprint, but didn't help at all. They told me to just take it to the store and have them take a look -__- Agent hardly knew anything...
2) Flashed Stock ROM and hard reset the phone (so annoying since you have to set things up again)
3) Made sure I set mobile data Network Mode to 'AUTOMATIC'
4) Made sure I have the latest Software version and have the PRL and Profile updated
But still no result at this point.
***Could this be a hardware issue? Or a software issue that is fixable?***
Can anyone give me some advice on how to fix this?
I mean it's just that the data reception is too weak an unreliable to think this is okay.
Right now my phone is pretty empty, barely any apps because of the reset.
I really don't want to believe it's due to a faulty hardware!
P.S. Possibly symptom?
The first day I got this phone as a replacement out of the store, I was unable to connect to the internet using data, even though calling was working.
What it was doing was, constantly switching from 3g - lte - inactive 3g - nothing - 3g - so on in a 20 second cycle.
By the end of that day towards midnight it was connecting to the internet.
Welcome to Sprint -_____- my GF has 4G LTE on Verizon where I live and I don't even have 3G, I roam on Verizon actually lol. Sprint literally has ZERO coverage while Verizon has LTE.. It's just Sprint dude lol.

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