Develop Bugs

TP2 Is On But Screen Black? Help!

I'm wondering if anyone has found a fix for this. I have a Verizon TP2, and yesterday the screen wouldn't come on. I can put the volume up and down (and hear the volume tones), press the hardkeys on the bottom front and those lights come on, slide the phone open and the keyboard backlight comes on. The screen itself won't light up however. If I soft reset with the internal reset button, or take the battery out then put it back in, the screen works fine until the first time I press the standby on the top left of the phone to darken the screen. Once it's dark, it stays dark until I pull the battery again. I can also receive calls, but the incoming call doesn't light up the screen either. I've already tried reflashing my ROM (which I know is a working ROM as it's the same one I've used for months). Ideas? Help!

Sounds like a rom issue or software issue. Go back to stock rom. If problem continues send for a replacement. Also do you have throttlelock or other locker installed, if so uninstall and then test.

Had a similar issue out of the blue yesterday. Phone would go to sleep and not wake up unless it was reset. It was like the power button was not connected. I had to do a hard reset and load up a saved backup. All is good now. Somtimes files get corrupt.

This has been happening to me over the last couple of weeks. It can be okay for two or three days and then happen twice in a day.
I'm on the 6.5 stock ROM, the only thing I've changed recently is the SD card. It's not so bad that I'm going to Hard reset yet (too many settings and high scores to be lost!) but if it does I'll have to. I'm not inclined to flash another ROM given I might have to send off for a repair sometime soon though.

Well my issue is that it's happening even after reflashing a rom, both my original rom and the new Verizon 6.5 upgrade rom. The phone is clearly on, but the screen backlight isn't coming on. I can even press on the screen and hear the dialpad tones as if I'm about to make a call. Is there some sort of reset that might work aside from taking the battery out for awhile? I've tried that, but so far that hasn't worked.

Hmm - sounds like a hardware issue which is more worrying, have you tried HTC support?.

HTC support as in call HTC directly, or do some sort of HTC forums? I've always received my support from XTC
Still having phone issues. I can receive still, but once the screen goes to sleep, that's all she wrote till I pull the battery again.

Well it turned out to be a hardware issue (something loose in the base). I accidentally discovered that if I pressed hard on the headphone or power jack on the bottom of the phone, that the screen would come on. Called Verizon and they overnighted me another free of charge. This one is working great so far...

I got a similar issue, mine screen turn off when fully slide out the keyboard. I was told it could be the "flex".

Display issue with htc tilt 2 screen

My screen's backlight would not work after i press the sleep button.It would respond because as I randomly scroll through the screen I can feel the vibration of the touchflo and if i hold the phone up steady in a certain area with enough ligh such as the glare of the sun I can partially see the screen but its very hard. Only after i reset it the screen would come back in and the backlight would work until it goes into sleep mode after being inactive. I have tried installing a new Rom but it still didnt solve the problem. What do I do to repair this? I was assuming it was the flex but then I thought if it was the flex the screen would not work at all ? Can somebody help me

shortman055 said:
My screen's backlight would not work after i press the sleep button.It would respond because as I randomly scroll through the screen I can feel the vibration of the touchflo and if i hold the phone up steady in a certain area with enough ligh such as the glare of the sun I can partially see the screen but its very hard. Only after i reset it the screen would come back in and the backlight would work until it goes into sleep mode after being inactive. I have tried installing a new Rom but it still didnt solve the problem. What do I do to repair this? I was assuming it was the flex but then I thought if it was the flex the screen would not work at all ? Can somebody help me
Click to expand...
Click to collapse
I'm assuming you aren't asking where the backlight controls are. It seems like you're saying that the backlight simply doesn't come back on after putting the device to sleep.
If you are flashing custom ROMs, preform a task29 (search) and then re-flash the device. If this doesn't fix the problem (make sure you test it before installing anything.), flash the latest stock ROM and see if it continues. If so, see about a warranty repair/exchange.
If this is on a stock ROM, re-flash the latest stock ROM and see if this behavior continues. Test it before installing anything. If it doesn't clear up, ask your carrier about a repair or exchange.

[Q] Screen wont turn on after it turns off. ATT Tilt 2

Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.

is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.

sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
Click to expand...
Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.

themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
Click to expand...
Click to collapse
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.

sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
Click to expand...
Click to collapse
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks

themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
Click to expand...
Click to collapse
: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.

This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.

Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Click to expand...
Click to collapse
My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.

My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.

set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.

Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.

[Q] One V Key ring alternative, ACCEPT DECLINE dead

I have a problem with One V. The 'Ring Key' which has to be slid upwards to unlock the phone is not functioning smoothly. It takes multiple efforts to unlock, which means when a phone call comes, by the time I fiddle and unlock the call is dead.
Another problem, the Red DECLINE and Green ACCEPT buttons to decline/accept phone calls are dead.
I was till now unlocking the phone by pulling the ring upward and activating/answering the call. Now it has become difficult to answer a call.
The phone is out of warranty. Is there any software solution I can look for? I tried WidgetLocker but it does not allow you to answer a call by unlocking.

bayankaran said:
I have a problem with One V. The 'Ring Key' which has to be slid upwards to unlock the phone is not functioning smoothly. It takes multiple efforts to unlock, which means when a phone call comes, by the time I fiddle and unlock the call is dead.
Another problem, the Red DECLINE and Green ACCEPT buttons to decline/accept phone calls are dead.
I was till now unlocking the phone by pulling the ring upward and activating/answering the call. Now it has become difficult to answer a call.
The phone is out of warranty. Is there any software solution I can look for? I tried WidgetLocker but it does not allow you to answer a call by unlocking.
Click to expand...
Click to collapse
you rooted? or on stock?
if rooted, try MyOneVrc9.5
Sent from my Katana

Seraz007 said:
you rooted? or on stock?
if rooted, try MyOneVrc9.5
Sent from my Katana
Click to expand...
Click to collapse
Yes, it is rooted. Will try your suggestion.

Has your touchscreen been damaged in any way?
Sent from my One V using Tapatalk 4 Beta

Seraz007 said:
you rooted? or on stock?
if rooted, try MyOneVrc9.5
Sent from my Katana
Click to expand...
Click to collapse
Actually, I have MyOneV RC9.5 FX+ rom and that same problem happens to me quite often (several times per day). Phone starts ringing and when I try to slide unlock ring or either green or red phone symbol, touch doesn't seem to register anything. Only thing that works is switching the screen off with power button and switching it back on. And the phone works like nothing happened.
Deontologist said:
Has your touchscreen been damaged in any way?
Sent from my One V using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yes, screen has one long crack that splits it in two pieces. However, until I installed that custom rom ~3 months ago i haven't had any problems with digitizer. My screen has been cracked for almost a year now and that would be the only problem with it.

Tyrannar said:
Actually, I have MyOneV RC9.5 FX+ rom and that same problem happens to me quite often (several times per day). Phone starts ringing and when I try to slide unlock ring or either green or red phone symbol, touch doesn't seem to register anything. Only thing that works is switching the screen off with power button and switching it back on. And the phone works like nothing happened.
Yes, screen has one long crack that splits it in two pieces. However, until I installed that custom rom ~3 months ago i haven't had any problems with digitizer. My screen has been cracked for almost a year now and that would be the only problem with it.
Click to expand...
Click to collapse
When you get a call, instead of grabbing the ring and pulling it to the phone, try grabbing the phone (green or red) and pulling it to the ring... not sure if that'll work, but then you don't have to unlock Then answer, it just answers

lilrob1213 said:
When you get a call, instead of grabbing the ring and pulling it to the phone, try grabbing the phone (green or red) and pulling it to the ring... not sure if that'll work, but then you don't have to unlock Then answer, it just answers
Click to expand...
Click to collapse
Nope, whole screen is dead to the touch and so is the volume rocker. Only responsive key is the shut down key. I turn of the screen and turn it back on and everything works like nothing happened. One more thing, when i listen to music, and try to change song on the lock screen widget by pressing on screen buttons, they react like i have missed them and lock ring shakes. However if i press some 5 mm above them they react like they should, almost as if the screen isn't calibrated. that didn't happen on stock rom. And yeah during calls whole screen is dead to the touch, I tried pressing above those green and red phone symbol, but lock ring doesn't shake and that would mean it doesn't register a touch. Minor things really but they can be annoying

Tyrannar said:
.... One more thing, when i listen to music, and try to change song on the lock screen widget by pressing on screen buttons, they react like i have missed them and lock ring shakes. However if i press some 5 mm above them they react like they should, almost as if the screen isn't calibrated. that didn't happen on stock rom.....
Click to expand...
Click to collapse
When you don't even bother to read at least the first page of the ROM thread, it is best for you to restore to a stock ROM or try other ROM... you'll save the headache.

Tyrannar said:
Nope, whole screen is dead to the touch and so is the volume rocker. Only responsive key is the shut down key. I turn of the screen and turn it back on and everything works like nothing happened. One more thing, when i listen to music, and try to change song on the lock screen widget by pressing on screen buttons, they react like i have missed them and lock ring shakes. However if i press some 5 mm above them they react like they should, almost as if the screen isn't calibrated. that didn't happen on stock rom. And yeah during calls whole screen is dead to the touch, I tried pressing above those green and red phone symbol, but lock ring doesn't shake and that would mean it doesn't register a touch. Minor things really but they can be annoying
Click to expand...
Click to collapse
All you need to do is read the MyOneV thread.. Dev has fixed all the issues in the rom.
Sent from my One V using xda app-developers app

was mvalt
ckpv5 said:
When you don't even bother to read at least the first page of the ROM thread, it is best for you to restore to a stock ROM or try other ROM... you'll save the headache.
Click to expand...
Click to collapse
No headaches man, I wouldn't be using it for 3 months if i wasn't satisfied with it and satisfied I am. I did read on the latest update (from march 2013) that RC9.5 FX+ has all the previous fixes included (for example my Bluetooth works fine) so i didn't bother reading on. Anyway, my fault.

Deontologist said:
Has your touchscreen been damaged in any way?
Sent from my One V using Tapatalk 4 Beta
Click to expand...
Click to collapse
Touchscreen has no obvious damage, but the stock Android buttons stopped working a while back (I have an app which replaces) and this might be connected with the above issue.

[Q] Back/Return capacitive button not responding.

Hey guys, just wanna ask what should i do with this issue. I've had my phone for about 3.5 months now and I just started having this issue this morning. I haven't dropped my phone in any kind of way (no water damage or anything). When i woke up this morning i was trying to to tap it, but it just wont work. I rebooted my phone to TWRP and the back button is working just fine. I thought there was just something wrong with the rom i was using (wicked v5.1, its awesome btw) so i wiped my phone and re flashed it, but it didn't fixed it, I tried flashing a different rom but the results were still the same. Then i thought that its probably because of my screen protector (iloome Tampered screen protector) but then again,I've had the screen protector on for a very long time already, and i never had an issue pressing the menu and back button.

For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?

hello, thanks for the rep.
Biker1 said:
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
Click to expand...
Click to collapse
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.

Beelzebub24 said:
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Click to expand...
Click to collapse
Hmm....
So the back capacitive button is working intermittently.
Sounds like a possible hardware issue.
I know you don't want to, but to rule out the protector, one would have to remove it, but that canbe sa last resort.
If all else fails to resolve issues, and you have insurance, you'd have torremove it anyway. Even if under Samsung warranty and no insurance.
- you can try the setting that's used for gloved hands which increases screen touch sensitivity. I forget it's exact location, but easy to find out.
- you can check if this is a known issue, etc.
- try wiping cache and dalvik cache in Recovery again