Recently my headphone jack had a strong yank on it (headphone cord was stuck on something) and as a result the jack is now damaged and sound only comes out of one side of headphones/speakers plugged into it. At first I thought it was the headphones (I have had this happen to other headphones with other devices and this was the case) but upon testing the headphones themselves on my PC (they work) and other, working headphones on my phone (they have the exact same issue) I've been forced to come to the conclusion that my phone headphone jack.
Does anyone know what the cost of getting this fixed would be through manufacturer warranty? (The phone is under limited warranty).
CadetSf said:
Recently my headphone jack had a strong yank on it (headphone cord was stuck on something) and as a result the jack is now damaged and sound only comes out of one side of headphones/speakers plugged into it. At first I thought it was the headphones (I have had this happen to other headphones with other devices and this was the case) but upon testing the headphones themselves on my PC (they work) and other, working headphones on my phone (they have the exact same issue) I've been forced to come to the conclusion that my phone headphone jack.
Does anyone know what the cost of getting this fixed would be through manufacturer warranty? (The phone is under limited warranty).
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Click to collapse
You're much better off buying the part and replacing it yourself. You can buy the part for max at 10 dollars and it might even come up with the screwdriver to open up the phone. It's very easy to fix things yourself for the S3. Youtube "Samsung Galaxy S3 Disassembly & Assembly - Drop Test Repair" and that video shows you step by step how to take it apart and replace any part that you would need to.
Related
my phone speaker has stopped working, can only use on speaker phone. Any ideas or know where i can get spare parts.
i really dont see htc getting spacial custom speakers made for their phones it would be too expensive and there really would be no reason to
so if i were you i would
http://forum.xda-developers.com/showthread.php?t=275788
take apart my device
and get the part nr from the speaker or simply remove the speaker
and take it to a electronic store and get one like it
The speaker on my mini s stopped working shortly after using headphones in the headphone socket.
I googled the problem and read somewhere (can't remember where) that a solution might be to "blow" into the earphone socket.
They couldn't be serious, could they??? So I blew, and blow me, it works ok again. Maybe muck gets into the socket. As I say, it worked for me.
Headset connector causing issues with internal speaker..
Before you start pulling apart your unit (and voiding any warranty left), make sure to try a bit of Electrolube contact cleaner into the headset connector (and a few insert / removes of the headphones).. The little metal ground pin seems to deform and lock 'out' sometimes.. causing the PDA to get stuck in 'headset inserted' mode...
Unfortunately the only way to fix this if the connector is bent is often to bend the connector back into place (open the unit).
Good luck!
Andy
www.pressdigital.com.au
Press Digital Support Team
I was listening to music in my car today with my Sprint TP2 hooked up via the 3.5mm audio jack. When I disconnected the phone from the jack, the phone remained in 'headphone mode'. I knew it was in headphone mode still because it displays the little headphone icon on top and I could not hear any audio unless I reconnected the 3.5mm jack. So basically, I can't call anybody from my phone right now unless I hook it up to some speakers via the 3.5mm jack. That or use my BT headset.
Things I have tried to fix the phone;
- Unplugged and replugged in the 3.5mm stereo jack numerous times.*
- Soft reset
- Removed battery for 30 seconds and restarted
- Connected BlueTooth stereo headset and disconnected
* Extra weirdness; Gives me a voice commander error when I reconnect the jack. Voice Commander is not even enabled.
Nothing worked. So I just did a backup of my phone and I'm going to attempt a hard reset. We'll see if that fixes it.
Update: Right after I posted this thread, I tried plugging in several different devices with 3.5mm jacks and the headphone icon disappeared. However, I still did not have any audio. So I did a soft reset and surprise surprise... audio is back!!!
Anybody else encounter this bug? I'm not sure if it's a software or hardware bug, but it's definitely a bug.
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
sounds like a hardware issue? especially if the soft reset did not resolve the issue...
czbenson said:
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
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Sprint and Verizon versions of TP2 have a integrated 3.5mm jack.
I just had the same problem being stuck in headset mode
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
sniczz said:
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
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Click to collapse
It is a hardware issue and is common to most 3.5mm jacks. I had also experienced this last year with my Treo Pro and since I really wanted to know the problem, I opened up my phone and voided all warranties. Inside the 3.5mm jack there's a lever type copper that bends to make contact with another copper metal, some kind of switch that's supposed to connect and disconnect the contact between these 2 metal pieces whenever a head 3.5mm plug is inserted.
What happened is when you disconnected the plug, the metal that's supposed to bend back to it's original position never did. That's why it's permanently stucked in headset mode because the phone thinks the plug is still inside. This probably happens due to age and possibly has something to do with moisture and rust, not to mention that copper is highly malleable.
Sad to say that until now this technology hasn't changed and is still being widely used. Hopefully someone will give this issue a real solution.
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Drache said:
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
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Yes, the USB headphone adapter works on the CDMA versions. If you plug in a second headphone set to the other open port, which ever one was connected lastly will be the one to have sound.
Fixed the problem!
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Drache said:
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
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i would hate to do this on my vibrant lol, media sound recently gave out on me after unplugging the headphone. this sucks. id look around for replacement parts..til then.. gotta get busy with the q tips til i get it to work.
So recently i noticed that my headphone jack doesn't work anymore. When i play sound, sound comes out of the speakers. But when i plug in my headphones, i can hear static when i'm wearing the headphones. I'm still not sure if the jack itself is broken or if there is a software issue. I want to make sure if it's really necessary to buy a new jack because i don't want to waste money and time ordering one...
Been there, done that
WhiteLeeph said:
So recently i noticed that my headphone jack doesn't work anymore. When i play sound, sound comes out of the speakers. But when i plug in my headphones, i can hear static when i'm wearing the headphones. I'm still not sure if the jack itself is broken or if there is a software issue. I want to make sure if it's really necessary to buy a new jack because i don't want to waste money and time ordering one...
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Click to collapse
I had the same problem. Mine was caused by catching my headphone wiring on a chair as I walked by. I had to replace the headphone jack. The job is not bad. You will need a few special tools. I bought a 23 piece cell phone tool repair kit on eBay from a vendor[cenyonline on eBay] in China. Nice set of tools for $2.99 [including shipping] . Use the "how to tear down your Captivate" article & videos located here. See
https://forum.xda-developers.com/showthread.php?t=740022
https://www.youtube.com/watch?v=rub-569iE2Y
https://www.youtube.com/watch?v=sl_7XtlJsAk
https://www.youtube.com/watch?v=N8A7tgoAJh0
I bought the headphone jack for $2.99 [with shipping] from vendor mega-shops on eBay.
FYI, problems with the speaker on common on Captivates. I replaced mine [$7 from vendor on eBay] to no avail. My problem turned out to be a bad connection of the ribbon cable for the speaker. That ribbon cable mounts onto the board which holds the SIM card and the microUSB card. I got that from another eBay vendor [vivid-own] for $3.59 including shipping from China.
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
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Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!
Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
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Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.
Did you clean the area with 99% alcohol?
Sent from my SGH-I317 using Tapatalk
Hello everybody,
I have a problem with the jack.. ( OnePlus 3 OxygenOS 5.0.1 )
Earlier functioned jack normally, but now when I plug my headphones, it only plays left earpiece
And when i plug stereo jack from my home theather , jack working NOT. I tried more stereo jacks and headsets and same issue.
Solution ?
1/ Other ROM
2/ Jack is broken - buy new jack flex board from ebay, ali and replace it
3/ Phone is in warranty, write on support.
4/ Someone reduction
Do you have any solutions ?
Thank you.
Either every cable in your home is faulty or your jack is broken. First check if there is something stuck in there somewhere (dirt? a little pocket dirt thingy the ones that look like tiny balls I don't know what they're called) then if there is nothing you should consider sending the device to OnePlus to get a replacement or a repair (probably a repair). You could try to do it yourself and it's very easy to do but I wouldn't recommend it because it's very easy to damage other things while trying to fix a thing.
kovycek007 said:
Hello everybody,
I have a problem with the jack.. ( OnePlus 3 OxygenOS 5.0.1 )
Earlier functioned jack normally, but now when I plug my headphones, it only plays left earpiece
And when i plug stereo jack from my home theather , jack working NOT. I tried more stereo jacks and headsets and same issue.
Solution ?
1/ Other ROM
2/ Jack is broken - buy new jack flex board from ebay, ali and replace it
3/ Phone is in warranty, write on support.
4/ Someone reduction
Do you have any solutions ?
Thank you.
Click to expand...
Click to collapse
As the other member pointed out, it may be a simple matter of lint inside the jack. Blow air forcefully and try to remove it. If it doesn't solve the problem, I would not advice opening it since the phone is under warranty. Contact OP3 for RMA.