Problem: Stuck in headphone mode after using 3.5mm audio jack - Touch Pro2, Tilt 2 Windows Mobile General

I was listening to music in my car today with my Sprint TP2 hooked up via the 3.5mm audio jack. When I disconnected the phone from the jack, the phone remained in 'headphone mode'. I knew it was in headphone mode still because it displays the little headphone icon on top and I could not hear any audio unless I reconnected the 3.5mm jack. So basically, I can't call anybody from my phone right now unless I hook it up to some speakers via the 3.5mm jack. That or use my BT headset.
Things I have tried to fix the phone;
- Unplugged and replugged in the 3.5mm stereo jack numerous times.*
- Soft reset
- Removed battery for 30 seconds and restarted
- Connected BlueTooth stereo headset and disconnected
* Extra weirdness; Gives me a voice commander error when I reconnect the jack. Voice Commander is not even enabled.
Nothing worked. So I just did a backup of my phone and I'm going to attempt a hard reset. We'll see if that fixes it.

Update: Right after I posted this thread, I tried plugging in several different devices with 3.5mm jacks and the headphone icon disappeared. However, I still did not have any audio. So I did a soft reset and surprise surprise... audio is back!!!
Anybody else encounter this bug? I'm not sure if it's a software or hardware bug, but it's definitely a bug.

guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..

sounds like a hardware issue? especially if the soft reset did not resolve the issue...

czbenson said:
guys, do you mean you have already have the 3.5mm specification tp2 ?
i didn't see it yet..
Click to expand...
Click to collapse
Sprint and Verizon versions of TP2 have a integrated 3.5mm jack.

I just had the same problem being stuck in headset mode
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.

sniczz said:
I tried a soft reset with no luck so I was pretty sure it was something physically wrong. Instead of plugging my headset all the way back in and taking it out, I used the tip of the plug (like a Q-tip, 1/4 of the way in) to see if there were any sensors or metal still depressed and after a few light sweeps, the headset mode icon disappeared. Keeping my fingers crossed, I didn't use the 3.5mm jack for the rest of the night and I was able to use my headset and removed it without a problem this morning.
Ultimately this is most likely a physical issue, but I'd rather not send my phone in for a replacement (even though this would probably qualify as a manufacturer defect). Hope this helps if anyone experiences this in the future.
Click to expand...
Click to collapse
It is a hardware issue and is common to most 3.5mm jacks. I had also experienced this last year with my Treo Pro and since I really wanted to know the problem, I opened up my phone and voided all warranties. Inside the 3.5mm jack there's a lever type copper that bends to make contact with another copper metal, some kind of switch that's supposed to connect and disconnect the contact between these 2 metal pieces whenever a head 3.5mm plug is inserted.
What happened is when you disconnected the plug, the metal that's supposed to bend back to it's original position never did. That's why it's permanently stucked in headset mode because the phone thinks the plug is still inside. This probably happens due to age and possibly has something to do with moisture and rust, not to mention that copper is highly malleable.
Sad to say that until now this technology hasn't changed and is still being widely used. Hopefully someone will give this issue a real solution.

I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.

Drache said:
I had this problem recently and took a dry q tip and rubbed it back and forth across the little pin on the bottom of the headphone jack until it cleared up the problem.
Does anyone know if a USB to 3.5mm headphone jack adapter works on the CDMA tp2? I'd really like to use regular headphones but don't want to jeopardize getting my phone stuck in headphone mode.
Click to expand...
Click to collapse
Yes, the USB headphone adapter works on the CDMA versions. If you plug in a second headphone set to the other open port, which ever one was connected lastly will be the one to have sound.

Fixed the problem!
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.

Drache said:
I had to disassemble the phone, voiding the already expired warranty and solder the contacts together on the audio jack. I can't use a 3.5 mm jack anymore, but I can at least use the phone now without always using a bluetooth. I'll get a usb adapter for when I want to listen to music.
Here is a picture of the contacts I soldered. I used a 20 w soldering iron, I wouldn't use anything larger.
Click to expand...
Click to collapse
i would hate to do this on my vibrant lol, media sound recently gave out on me after unplugging the headphone. this sucks. id look around for replacement parts..til then.. gotta get busy with the q tips til i get it to work.

Related

speaker not working

my phone speaker has stopped working, can only use on speaker phone. Any ideas or know where i can get spare parts.
i really dont see htc getting spacial custom speakers made for their phones it would be too expensive and there really would be no reason to
so if i were you i would
http://forum.xda-developers.com/showthread.php?t=275788
take apart my device
and get the part nr from the speaker or simply remove the speaker
and take it to a electronic store and get one like it
The speaker on my mini s stopped working shortly after using headphones in the headphone socket.
I googled the problem and read somewhere (can't remember where) that a solution might be to "blow" into the earphone socket.
They couldn't be serious, could they??? So I blew, and blow me, it works ok again. Maybe muck gets into the socket. As I say, it worked for me.
Headset connector causing issues with internal speaker..
Before you start pulling apart your unit (and voiding any warranty left), make sure to try a bit of Electrolube contact cleaner into the headset connector (and a few insert / removes of the headphones).. The little metal ground pin seems to deform and lock 'out' sometimes.. causing the PDA to get stuck in 'headset inserted' mode...
Unfortunately the only way to fix this if the connector is bent is often to bend the connector back into place (open the unit).
Good luck!
Andy
www.pressdigital.com.au
Press Digital Support Team

3.5mm Headphone Jack - Possible Future Problem?

Hi,
In the past I always had one common problem with my previous phones (palm treo's) and that is with the 3.5mm jack. Apparently I found out that this is a hardware issue by fixing it myself. The metal (copper, apparently malleable) that's supposed to bend back to its original position whenever you disconnect your 3.5mm plug never did. So I bent it back and it fixed everything. Of course it voided my warranty but at least I didn't have to wait for weeks.
Right now I'm thinking twice about plugging in headphones on my desire. I'm not sure if it got the same old crap inside. Maybe someone here knows if the headphone jack is now dependable?
Thanks!
I've opened my phone to fix some buttons and i got to say...the headphone jack just looks pretty standard to me...

Weird problem, help!

Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Bump. Please help guys, I don't know if I should return the phone or not
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
Is it for all headphones/audiocables? Look inside the jack and see if you have the two little metal pieces that push in. Those are what tells the phone is plugged in.
Sounds like you might have stuck a cable in at an angle by accident and bent one of them or thrown off the sensors
They're fine, and even if that was the case I would expect it to not recognize headphones, but the problems I am having make no sense
Have you tried different head phones?
bring the phone back.
Blaster17363 said:
Whenever I have anything plugged into my headphones jack, my phone starts to freak out. If I'm playing music it will randomly play, pause, skip, seek, and even bring up the voice dialer. Has anybody had a similar problem, or do I need to visit Sprint? Any replies appreciated.
Click to expand...
Click to collapse
My only thought is are you using headphones with a Mic and an "action" button. If you have press the button it will play or pause the music. If you hold it down it will open the Voice dialer app. If it has the mic and button maybe there is a fault with it, hence the randomness. If you are just using headphones check the headphone icon, if its recognizing it right should just show headphones and not a headphones with a boom mic on the status bar. Either try dif mic headphones or take it back to the store
Me too
hey I am having the same problem, I use doggcatcher as my podcast player and when I have my headphones (no mic) plugged in, randomly my phone starts playing other previously downloaded podcasts over the one Im listening to in the phones stock music player, then it skips forward, backwards, then the voice dialer comes on and this is all while my phone is locked and the screen wake / power button has not been touched!
Whats going on????
having a similar problem as well and have seen it mentioned on other forums. so far no definitive fix. i'm pissed. if this turns out to be a faulty hardware issue or somethign that isn't easily solved, it's a dealbreaker. I'll take the phone back and sprint will lose a customer.
hopefully it won't come to that.
Possible related issues
Here's a non-comprehensive list of other threads I've seen mentioning this issue or similar ones. Hopefully something will turn up.
http://androidforums.com/support-tr...93628-htc-evo-headphone-jack-3-5mm-loose.html
http://www.evo4gforum.net/troublesh...es-jack-thinks-external-speakers-are-headset/
http://forum.xda-developers.com/showthread.php?t=664024&page=11
http://forum.androidcentral.com/htc-evo-4g/14006-strange-issue-when-connecting-evo-car-stereo-2.html
http://forum.androidcentral.com/htc-evo-4g/17139-music-player-automatically-starts-headphones.html
http://forums.doubletwist.com/default.aspx?g=posts&m=9916
http://androidforums.com/htc-evo-4g...lems-music-app-while-connected-aux-input.html
http://androidforums.com/tips-trick...andom-song-skipping-using-headphone-jack.html
Bump..anything? If we have to take our phones back, will they replace it on the spot? Do I need to go back to radio shack or can I just take it to a Sprint store?
Blaster ( and anyone else having this problem) have you tried installing & running a widget from the market called headset blocker? If not, give it a try and report back your results, if you don't mind
Someone says it's a faulty jack
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Had same issues with a portable stereo... exact same symptoms... found if I locked the device by pressing power button... it didn't do it at all.
Also - using an FM transmitter to car's stereo - no problems...
There is an option in the System Settings area to choose to 'pause music when headset is unplugged'... disabling that might be an optional workaround.
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
xviiivx said:
I was having this problem using a double male cable to plug into my aux input in my car. I was able to make it bring up voice dialer consistently by bending the end of the cable. I bought a new cable and the problem is gone now.. even when bending and twisting the new cable. My new cable has gold plated ends and the old one did not.. not sure if that matters, and I don't care as long as it keeps working.
Click to expand...
Click to collapse
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
scaots said:
I also took the tape off and checked the connection point and best I can tell it looks like it is hitting just right so no adjustments there.
I have the same issue using a double male cable for my car aux. I also noticed it once with one pair of headphones.
I just experimented a little with a cheap pair of computer speakers. I found that jiggling the connection seems to cause the icon to change from headphones to headset and that is when voice dialing pops up. I tried the same thing with my moderately priced earbuds with gold plated plug and could not cause the same issues with those. The jacks appear to be exactly the same physical size.
I plan to try a different cable in the car when I can.
Click to expand...
Click to collapse
BTW - I also have near zero FM reception. I was only able to get one pair of headphones to weakly tune a few stations. Any other cheap turner works great in same location.
And yes it is definitely plugged in all the way.
drbadass said:
Claims to have a solution here:
androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
coolguy949 said:
I tried this method and it may have worked. I'll post my results after I try it in my car today (where I have the most issues with this).
Click to expand...
Click to collapse
They worked perfectly with my computer speakers. But they definitely went crazy in my car. I think the plug is slightly different. It must have pushed it back in to its old position because my computer speakers started acting crazy when I plugged them in again.

DIY FM Antenna With 3.5mm Audio Jack

This is not something new and have been shown many times in YouTube. It is interesting to have for any phone with 3.5mm audio jack that can be easily done within a few minutes. I do not use my headset with my phone so this would be a nice hack to have around to listen with your friends on some local radio without consuming your data plan and phone battery.
Find a headset that you do not need. We only want the part with the 3.5mm audio jack. Just trim it down to about 20cm in length and fold it in half and tie a knot at the end. I tied a lasso knot at the end just so I can adjust the length of the receiver later on though it may not help much in reception quality.
Tested several length from 1 meter all the way to 20 centimetres and found not much difference in reception quality for a fact that you will be using your loudspeaker to listen to the FM radio. The same with whether to loop or not to loop the receiver but looping the receiver gives it a cleaner look while maintaining the same reception frequency.
Putting your phone too close to a human body greatly interferes with the FM signal. On the other hand, placing your phone on a metal table may enhance the FM reception.
Perhaps those who have knowledge in electronics can shed some light to optimize this simple hack further.
Have fun...
I didn't know. Works like a charm !! Thank You
Doesn't work for me. When I plug in the trimmed headset cable with the ear pieces cut off, the FM App keeps asking me to plug in a headset. Works OK when I plug in an untrimmed headset and switch to speaker in FM App menu.
Is there a further trick to getting this to work? Are you using the stock FM App?
I had the same problem myself, and it stems from the fact that smartphones will interrogate any headset you plug in to check if it is suitable. There are basic stereo headphones with three contacts on the jack plug (from the tip they are left, right and ground) and should work on any phone regardless. But there are two variants of headset (i.e. those with a microphone) that use four contacts, the difference being whether they connect the mic on the third or fourth contact.
As of 2016 most manufacturers have standardised on one system (left, right, mic then ground), but there are enough older phones and matching headsets out there that use the alternative pinout scheme. For example my old Sony Xperia used L-R-G-M (the same as say Blackberry), necessitating the use of an adapter for certain accessories. My latest Z5 however, has moved to the L-R-M-G pattern, which means I can no longer use my favourite old Sony headset anymore, not even as plain headphones, the Z5 just refused to talk to them.
That explains why a dumb wire might not work with a smartphone, because it is looking for a signal loop on all four (or three) contacts to try and figure out what's been plugged into it. The solution is to short out the wires to fool the phone into thinking there actually is something on the other end. Simply bare all of the wires at the cut end of the cable, burn off the fine lacquer or cotton that is used as an insulation, then twist the wires together to short them all to the ground. Better still, solder them together and cover with a bit of heat-shrink for a proper finish.
Found some pre-made antennas in ebay, you can try searching for 3.5mm antenna. They look pretty decent. I am also looking for compatible antenna, if any, that is compatible for steven303's new headphone jack.
Edit: did some research and found that the 3.5mm steven303 mentioned is called '3.5mm 4 conductor' or 'TRRS antenna 3.5mm', you can try searching for them in ebay or look for similar ones lying around with wires long enough to be loops around to be used as antenna for new phones with the new type of head jack.
I got two item I think can be suitable for this purpose; search with the following keyword in ebay;
1. 3.5mm 1/8'' Male To Male 4-Pole 3 Ring TRRS AV Audio Extension Cable 1.2M/4Feet
2. 4-Pole 3Ring TRRS 3.5mm (1/8'') Male To Female AV Extension Cable 3FT/1M Black
I have an additional issue. I use my phone's fm radio feature with an old pair of headphones for an antenna and listen via blue tooth headphones when I'm running or just working around the house, etc. My problem is that as the phone moves around in my pocket, the movement causes the phone to think the headphones came unplugged for a second and the radio turns off. When that happens I have to take the phone out and turn the radio back on. This happens often enough that it is a pain in the neck.
A separate but related issue. With some old, non functioning headphone cables the phone doesn't think there is anything plugged into it. I am lucky in that my phone gives me the option to "Play anyway through speaker or bluetooth". So even though it thinks there isn't anything plugged into it, I do, and I have good FM reception.
Here is what I want: I want to know what to do to my old headphone wire so that my phone doesn't think there is anything plugged into it when it is, in fact, plugged in. I hope that makes sense!

[Q] Fried Headphone Driver?

So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!
Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.
Did you clean the area with 99% alcohol?
Sent from my SGH-I317 using Tapatalk

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