Develop Bugs

Market apps downloads unsuccessful

Hi,is anyone else having problem downloading apps via Market?I've got an unbranded,unrooted Froyo Desire and downloads were fine yesterday but for some reason unknown,Google Market has refuse to complete downloads.Is this issue general?Cheers
Sent from my Archos5 using XDA App

It is driving me crazy all day as well! I got the impression that it was because I installed a new ROM or because I added an EXT partition in Clockworkmod recovery. This was the first time I wanted to try A2SD and it drove me crazy all day not being able to download apps anymore...
Not over Wifi, not over 3G...
And now I have to conclude more people are having this problem today haha
OMG

Yer its killing me,
I need to download My Backup Pro
Just flashed rom and cannot restore nothing.

Just noticed the same issue, was trying to update the YouTube app and download failed. Have tried a factory reset and this hasn't worked. There is a list of possible fixes on the Google support forum, just search for marketplace fix.
Seems odd that several people are having the same issue on the same day, perhaps its a marketplace fault?

Yeah the market is not working properly at the moment.
Sent from my Amiga 500 using Workbench

Damn I need my apps!

Alright so it's not just me going nuts...

same for me. been all night. driving me mad.

Someone from an android forum website suggested the following quote and guess what?,it worked! :-
"I know its going to sound daft, but load up Google talk, sign in, and then retry. I had a problem with my Hero back in the day and that worked. My downloads are going through fine atm"
Sent from my Archos5 using XDA App

Market working again
Had the same issue all day yesterday. The Market is working again this morning.

Had the same problem last night. It seems to be working fine today.

Working for me too this morning, tired the Google Talk tip along with many others re: clearing out various caches but none seemed to work. Obviously a fault with the market place than our actual phones.

So is this a common problem then, as I've just recently flashed my phone to 2.2 on the JPM firmware. I was beginning to think it was this, but after I thought about it, it happened to me this morning while I was still running 2.1.
How annoying!

hmm it diden't work yesterday for me but this morning it worked. but now it dosen't :S

I was having the same problem and tried the talk app logging in method which had worked previously in similar circumstances, but this time didn't work yesterday. Later I cleared the cache for the market app via the settings menu and it worked immediately, but was slower than usual.

my unrooted 2.2 desire will not update or download new apps from the market either.
i was thinking it was a memory issue.... had some issues on ota rom upgrade recently and i needed to uninstall 'Google earth' to get it to work despite phone showing ample memory free.
Also I have had the problem since downloading 'voice search' or this could be a coincidence.
So my phone or marketplace fault?
Is everyone else able to download/install again now?

[SOLVED] This is not a market / memory / phone issue
Guys,
I was having this exact same problem and after doing a bit of searching on the internet I found a solution:
It's something to do with internal phone cookies / tokens. The market depends on two sets of data - the market app and "download manager".
You can fix this problem easily in the future if you force close both, and then clear the cache and the data from both from settings -> applications -> manage apps
The reasons signing into google talk would have worked is that it updated the internal token
It seems the time out is very brief - but this is indeed the issue and its fixed every time using this method.
As far as I can tell there is a bug on Android developers already registered.

Sorry Mate ... doesen't fix the problem for me

make sure you force close the apps, market and download manager. then clear the data.
click on your market download list to rebuild it too. then it should work

I had same problem on my desire, and I looked the way to fix it. On phones memory was just 8% of free space, and I erased some apps. On the end I concluded that phone can't download or update anything if it has less than 10% free memory space. After I erased some apps and on that way make more free space on phones memory I was easy downloaded and updated apps from market. I must say that I have non rooted phone.
I hope so that I help with my thread.

[Q] Android market getting stuck on Loading screen when trying to update apps

Hey, I recently updated to Android Revolution HD 6.1 and since that update the new market app is getting stuck on a loading screen whenever I try to update some apps, others work fine so I was just wondering if anyone else is having this issue with the new market app or the market in general?

I too seem to be having issues with the market, some times it works sometimes it does not want to play ball. . . .

I'm also having this issue on Android Revolution HD 6.1. It is only present in a few apps though, and appears to be at random. I can usually fix it with a restart . Never thought much of it, always presumed it was because of my dodgy internet!

Glad to know it's not just me, I still haven't managed to update Google+, and I've noticed you are more likely to have the hangup when a app requires a manual update as it seems to be the modified permissions page that doesn't load.

it can be fixed if more than 1 apps are ready to update...
in such case go for update all.............
if it comes to 1 app......reboot............

It's not just ARHD, guys. I'm having the same issue with a CM7-based ROM.

Ok so is it the market in general then, at least I finally got the new G+ installed after a couple of reboots, annoying but it is a solution for now.

HTC Desire, CM7 and same problem here after market updated itself automatically yesterday
I've used appbrain as a workaround

So does mine also... but it happens even when I am ready to download an app!?

I'm having the same problem on a rooted Galaxy S2 running stock (ish) ROM.

It's the market. I don't know why but it just isn't running as it should be. Perhaps it could be a problem in general because of rooted phones, and the websites inability to link it to your account (I've had this happen with a couple of roms)
Mostly though it depends on which time of day you try. Sometimes it flies, but for the most part it is sluggish.

Sp4rkR4t said:
Hey, I recently updated to Android Revolution HD 6.1 and since that update the new market app is getting stuck on a loading screen whenever I try to update some apps, others work fine so I was just wondering if anyone else is having this issue with the new market app or the market in general?
Click to expand...
Click to collapse
go into the talk app if your signed in then sign out and back in.

Same problem here. Using CM7, when I click on the market and attempt to download the apps that I purchased, I get stuck at the the loading screen. It will sit there stating that it's loading. It doesn't do this with all apps, but at this time, one of the apps having this problem is XDA.
I did notice that you can get the app to load if you go through market.android.com and "push" the app to your device.
This is ridiculous and wondering if there is any word of what the problem can be.

I have a similar problem too, searching about it seems its something to do with googlemail changing to gmail in uk but I can't quite find a resolution?

Go :
Menu>Settings>Applications>Manage Applications>All
Find Market and select Force Stop and then Clear Cache.
Usually fixes most Market problems.

It does work but I found I had to forcestop and clear data again after a few minutes?

It's the new Android Market. It has nothing to do with rooted phone, or CM7, or anything else. I use a Samsung Galaxy S 2, ROM directly upgraded from Samsung to Android 2.3.5 using Samsung Kies. I get the same problems:
(1) Often when updating an app individually, it gets stuck on "Loading..." forever. "Update All" button is a workaround, but can't do that for apps that require a manual update.
(2) Sometimes when I launch the Market, it shows a small partial list of my installed apps. Shows only about 6-7 of them only. Nothing to update. I need to go to "Menu > Settings > Applications > Manage Applications > All > Market > Clear Data". Have needed to repeat these steps probably once each day for the past week.
Damn annoying. Is there a proper way to let Google know about it?
Although I think I did notice that sometimes trying again the next day would work. i.e. it would update an app I couldn't manually update the day before.

pmhwong said:
It's the new Android Market. It has nothing to do with rooted phone, or CM7, or anything else. I use a Samsung Galaxy S 2, ROM directly upgraded from Samsung to Android 2.3.5 using Samsung Kies. I get the same problems:
(1) Often when updating an app individually, it gets stuck on "Loading..." forever. "Update All" button is a workaround, but can't do that for apps that require a manual update.
(2) Sometimes when I launch the Market, it shows a small partial list of my installed apps. Shows only about 6-7 of them only. Nothing to update. I need to go to "Menu > Settings > Applications > Manage Applications > All > Market > Clear Data". Have needed to repeat these steps probably once each day for the past week.
Damn annoying. Is there a proper way to let Google know about it?
Although I think I did notice that sometimes trying again the next day would work. i.e. it would update an app I couldn't manually update the day before.
Click to expand...
Click to collapse
Force stopping market and clearing cache worked for me.
HTC DESIRE with miui 1.10.14

sandkiller said:
Force stopping market and clearing cache worked for me.
HTC DESIRE with miui 1.10.14
Click to expand...
Click to collapse
Uninstall the new market update and that will solve the problem.

Market Update
remove market with titanium backup then Just install this market update

[Q] Play Store probs

I'm running 7.2RC1 and my gfs running Andy's stock and both of our play stores wont let us DL anything. Mine says error parsing package and hers says no connection actually while connected to wifi. I got the market working on mine but I forced closed, cleared data and uninstalled updates but it automatically "upgraded" after I launched the app. Is anyone else having play store probs?

Linch89 said:
I'm running 7.2RC1 and my gfs running Andy's stock and both of our play stores wont let us DL anything. Mine says error parsing package and hers says no connection actually while connected to wifi. I got the market working on mine but I forced closed, cleared data and uninstalled updates but it automatically "upgraded" after I launched the app. Is anyone else having play store probs?
Click to expand...
Click to collapse
I did a little today. Prob Google doing stuff.
Dear Inc2 owners..
http://forum.xda-developers.com/showthread.php?t=1068236
btw..
su
killall drmserver

Linch89 said:
I'm running 7.2RC1 and my gfs running Andy's stock and both of our play stores wont let us DL anything. Mine says error parsing package and hers says no connection actually while connected to wifi. I got the market working on mine but I forced closed, cleared data and uninstalled updates but it automatically "upgraded" after I launched the app. Is anyone else having play store probs?
Click to expand...
Click to collapse
Yeah I had some problems with my play store as well(it sucks after the updates). If it says no connection then you have to kill it with a task manager, and then open it again it fixes the problem. I have this problem both on my Acer Iconia A100 running ICS, and my Incredible 2 running Skyraider Zeus. For your other problem you have to clear data in Google framework services as well and then reboot.

I very occasionally get the "error parsing package" on select applications. The thing that is really bugging me about Play Store is no matter what Sense ROM I flash at some point the phone starts into an incessant loop of FC's from the "Market". For me its so bad I pretty much can't run a Sense ROM at all anymore. Personally I am using Condemned Soul's latest CM ROM on which I have zero Play Store issues. IMHO it sure seems when the the Market --> Play Store migartion took place, some things got seriously f'd up.

OK, this getting kind of ridiculous. There is only one ROM I can flash that I don't end up getting a bunch of Market FC's. And yes I have fixed permissions. What gives?

beats me broseph after a while my market (refuse to call it play store) started acting right again so I assume it was a problem on el googs part but if you're still having problems try wiping the app data

gospodinwizard said:
I very occasionally get the "error parsing package" on select applications. The thing that is really bugging me about Play Store is no matter what Sense ROM I flash at some point the phone starts into an incessant loop of FC's from the "Market". For me its so bad I pretty much can't run a Sense ROM at all anymore. Personally I am using Condemned Soul's latest CM ROM on which I have zero Play Store issues. IMHO it sure seems when the the Market --> Play Store migartion took place, some things got seriously f'd up.
Click to expand...
Click to collapse
Clear data on market and google services framework

I've made a call to Google about it already.. I was having parsing errors and it was giving me a purchase cannot be processed error on everything including free apps they tried denying anything, told me to do a factory reset.. did all that, told them I'm rooted with different Roms and kernels and then all of the sudden one of the advanced tech guys sent me an email saying that it's been happening a lot since the play store change and they need a logcat.. it's intermittent for me and everytime it happens again, I'm nowhere near a pc for logcat
Sent from my Incredible 2 using xda premium

Did you try my suggestion?

Like factory resetting your entire phone is a reasonable fix for ONE APP gtfo try franks fix it worked for me still a little hit or miss. I had to uninstall all the updates to revert it back to like novembers market update but of course it upgraded on the next launch

Linch89 said:
Like factory resetting your entire phone is a reasonable fix for ONE APP gtfo try franks fix it worked for me still a little hit or miss. I had to uninstall all the updates to revert it back to like novembers market update but of course it upgraded on the next launch
Click to expand...
Click to collapse
Maybe you should read the suggestion again, because there was nothing about a factory reset. He was saying to go to
settings>>apps>>google play store>> clear data
and
settings>>apps>>google services framework>> clear data
For me on MIUI 2.3.23, the fix and su killall drmserver plus franks suggestion is not working.

Forgot to add in you have to restart after you clear data on both.
This has worked for me twice now and a ton of other people on XDA.

if you go into manage apps and remove updates to play store, it will work fine for that session, but when you close and go back it updates again, so remove updates again, i know its a pain in the butt but you can download stuff, just a suggestion, works for me

Aldo101t said:
if you go into manage apps and remove updates to play store, it will work fine for that session, but when you close and go back it updates again, so remove updates again, i know its a pain in the butt but you can download stuff, just a suggestion, works for me
Click to expand...
Click to collapse
Clear data on the play store
Clear data on google services framework
Restart

frankspin said:
Clear data on the play store
Clear data on google services framework
Restart
Click to expand...
Click to collapse
What is this Windows?
EDIT: In the end I got things to work. I opened terminal and type the su and killall commands seperately, i.e.
> su
> killall drmserver
What seemed to be happening for me was that the super user app was not granted super user permissions when I did this in one command.

faehsemc said:
I've made a call to Google about it already.. I was having parsing errors and it was giving me a purchase cannot be processed error on everything including free apps they tried denying anything, told me to do a factory reset.. did all that, told them I'm rooted with different Roms and kernels and then all of the sudden one of the advanced tech guys sent me an email saying that it's been happening a lot since the play store change and they need a logcat.. it's intermittent for me and everytime it happens again, I'm nowhere near a pc for logcat
Sent from my Incredible 2 using xda premium
Click to expand...
Click to collapse
This is what I was referring to about factory resetting

For that error you need to clear the data in play store and then remove your google account from accounts and sync. After that open play store. I actually told google about this solution two Weeks ago.

Try Changing Time and date
knipp21 said:
I did a little today. Prob Google doing stuff.
Dear Inc2 owners..
http://forum.xda-developers.com/showthread.php?t=1068236
btw..
su
killall drmserver
Click to expand...
Click to collapse
Hey try making sure your time and date is correct.
find out mine was on 2004!
Then it worked

[Q] Google Services just used 800mb today ...

How do I check what it used it for? Didn't make any changes to my phone since I last flashed it like 2 months ago ...

I have the same problem, I am on a pre paid plan and the bloody thing used all of the money on my phone, it used 112mb of mobile data, does anyone have a clue how to track down what apps are calling the Google Services?

Are you on a GSM version of GNex? Are you running stock 4.2.2.? Your phone may be trying to download the OTA update to 4.3 but it's failing to install. Why not leave your phone connected to WiFi when you are at home so it doesn't use your mobile data?

Yes I am on the GSM Gnex, I am on Slim ROM 4.2.2 I did try leaving on the wifi and nothing happens, it is only pulling when on mobile data, which is a very stupid thing.
OP I read around and it seems that it is a updated being pulled, but I don't understand how, because the ROM I am on does not have OTA available. Some users are saying maybe google play is sending the info (hey this phone is on 4.2.2) and then google is trying to push the latest 4.3 to the phone. It could be true, I am flashing 4.3 as we speak to see if this would remedy the situation.
It sucks how all of my credit is now gone because of this.
OP check out this thread and read my last post, upgrade to 4.3 and it seems to cure the problem. Looks like it was an OTA issue.
http://forum.xda-developers.com/showthread.php?t=2383691

So here's how I managed to check the data usage by Google Services:
Go to Settings
Data Usage
Scroll down if you have to and find Google Services
There it will show you the apps that requested data access. You can restrict background data to Google Services as well. There is a check box at the very bottom of that menu that will do just that.
Cheers

Error 927, And All Potential Solutions Have Failed...

Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.

Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
Click to expand...
Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor

Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.

abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
Click to expand...
Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...

Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Click to expand...
Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed

I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk

I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk

I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.

dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
Click to expand...
Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?

I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk

I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.

Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk

dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
Click to expand...
Click to collapse
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk

planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk

Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.

Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.

Have you tried installing apps from Google Play on a computer?

Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.