[Q] Wcdma connection problem! - Desire Q&A, Help & Troubleshooting

Hi. I've an HTC Desire, with Rooted Gingerbread (2.3.3) and the 32.56.00.32U_5.17.05.23 Radio. i'm in italy, under Wind, but i've also a Tim Simcard and both have the same problem: Under WCDMA/GSM or WCDMA only, sometimes the connection drop, maybe during a call, and then i'm not able to receive calls or sms'. most of the time the data connection works fine, except that sometimes it remains stuck and says it's uploading something (the icon on the notification bar) but after less than a minute it goes again. Please help me, i've tried different roms with different radios, when i first bought the phone (used from uk) i remember it worked fine, i started noticing the problem after i installed a gingerbread rom with sense 3. i can't use the GSM only mode, cause i've a data plan and i need browsing, so GSM is too slow
thanks

up

It may just happen in areas where you have poor signal.

eddiehk6 said:
It may just happen in areas where you have poor signal.
Click to expand...
Click to collapse
thanks for the answer. i noticed that this situation is stronger in my bedroom, where i keep my pc. not in my house, just in my bedroom. the signal is not poor, i tried to download many app from the play store, and sometimes the download is fast, sometimes the download stops. then i tried the same thing out of my house, but connected with the same cell, and even if the signal was lower, and the download speed too, the download went good, and the signal never dropped, the connection type was WCDMA/GSM and the phone was in HSDPA. i don't know what it can be, i'm starting to think that there's something in my room with and electromagnetic field.

superwolf95 said:
thanks for the answer. i noticed that this situation is stronger in my bedroom, where i keep my pc. not in my house, just in my bedroom. the signal is not poor, i tried to download many app from the play store, and sometimes the download is fast, sometimes the download stops. then i tried the same thing out of my house, but connected with the same cell, and even if the signal was lower, and the download speed too, the download went good, and the signal never dropped, the connection type was WCDMA/GSM and the phone was in HSDPA. i don't know what it can be, i'm starting to think that there's something in my room with and electromagnetic field.
Click to expand...
Click to collapse
Maybe you have well-built house
Anyway, it's common problem. I have 3 Desires and they all loose connection in some areas for a while.
Every phone behave like that.
For me a useful trick was to change from GSM/(WCDMA preferred) to GSM/WCDMA auto as I'm hardly ever using 3G.
Phone chooses the strongest cell now, not just WCDMA cells.
I'm using CM7.2 and in CM forum there is a lot of issues considering 3G stability in Desire, so not much can be done.:crying:
Cheers

Related

HTC Desire can only connects "G" instead of "H".. a problem with device?

HTC Desire can only connects "G" instead of "H".. a problem with device?
Since the last few days, my Htc desire can only connects on GPRS aka "G" connections, can't no longer on "H" HSDPA 3G..
I thought this was the cell provider connection issue but, when I put my HTC HD2 next to it using exact same cell provider, the HD2 can still connect on "H" HSDPA..
I made sure the option of "connect thru GSM/WCDMA" is ticked, so my htc desire is set to connect not just gsm.
would this be a device problem on the Desire?
Cheers
I am seeing weird stuff with my desire as well. At first, when I got a data bundle woth Jimmobile (Belgium) I could only connect to the EDGE network. I didn't think much of it, because I thought that was a provider limitation. Then I just checked the use only WCDMA and it connected using HSDPA. I was surprised because when I switched it back to automatic, it chooses EDGE. I had this for a week or two. And now it suddenly grabs HSDPA all of a sudden and almost all the time.. I have decided to just roll with it. It doesn't make sense to me.. I doubt it will at any time.
djind said:
I am seeing weird stuff with my desire as well. At first, when I got a data bundle woth Jimmobile (Belgium) I could only connect to the EDGE network. I didn't think much of it, because I thought that was a provider limitation. Then I just checked the use only WCDMA and it connected using HSDPA. I was surprised because when I switched it back to automatic, it chooses EDGE. I had this for a week or two. And now it suddenly grabs HSDPA all of a sudden and almost all the time.. I have decided to just roll with it. It doesn't make sense to me.. I doubt it will at any time.
Click to expand...
Click to collapse
Thanks for your input.. yes indeed.. weird..
Not sure if removing the battery and let the device off for a while then put the battery back n switch the device on will resolve the problem, but I will try that..
This weirdness, a nuisance coz Gprs is slow
Maybe take a look at this thread: http://forum.xda-developers.com/showthread.php?t=656192
You might find something useful.
My problem is that I'm almost nowhere getting any quality 3G/H signal, especially in buildings, where my old N73 got full bar 3G. I'm working on Gprs or Edge if lucky with the Desire. Very, Very disappointing to say at least. This has nothing to do with Wifi here.
Dont compare the "bars" ... they are just UI/graphics.
Check the speed and reliability.
What I noted ... when you activate mobile data (from OFF to ON), it will take some times (like 30 - 60 seconds) to connect. This may vary on different mobile operators.
Balos said:
My problem is that I'm almost nowhere getting any quality 3G/H signal, especially in buildings, where my old N73 got full bar 3G. I'm working on Gprs or Edge if lucky with the Desire. Very, Very disappointing to say at least. This has nothing to do with Wifi here.
Click to expand...
Click to collapse
look what I just got. Are they serious?
hank you for contacting HTC. Please try below troubleshooting steps: 1-Go to : Menu>settings>Wireless controls>mobile networke>Network operators>choose your network manually Menu>settings>Wireless controls>airplane mode> turn it on Menu>settings>Wireless controls>air plane mode> turn it off 2-Try another SIM CARD from another Network. If you have any other inquiries, don’t hesitate to contact us again. Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx , Thank you so much for using HTC products. Respect & Regards, HTC Team http://www.htc.com
Click to expand...
Click to collapse
My Desire can connect to H without any problem.
Perhaps wonky batch?
It can connect, when the signal is strong enough, like on the open. But thats way worse what my other Nokia 5230 can do with the same signal strength. It connects in the deepest and darkest hole.
gogol said:
Dont compare the "bars" ... they are just UI/graphics.
Check the speed and reliability.
What I noted ... when you activate mobile data (from OFF to ON), it will take some times (like 30 - 60 seconds) to connect. This may vary on different mobile operators.
Click to expand...
Click to collapse
I set it to WCDMA only. It got 3G 0-1 bar. No data transfer and some seconds later it showed a big fat X.
Balos said:
It can connect, when the signal is strong enough, like on the open. But thats way worse what my other Nokia 5230 can do with the same signal strength. It connects in the deepest and darkest hole.
Click to expand...
Click to collapse
Haha
Nokia 5230 : When you need to update your twitter while in Shelobs lair!
Made for Hobbits by Finns!

Calls not getting through?

Hi,
I'm running my desire with rooted stock rom by oclock (called 3'oclock over at modaco).
Also running a2sd with richardtrip ocv14 kernel, and radio is 32.30.00.28U_4.05.00.11.
A lot of incoming calls are not getting through - sometimes they do, sometimes they don't. People are saying it goes to voicemail 2 or 3 times before it come through. I don't see missed calls on my phone when this happens.
This is with mobile internet set to off, so it isn't that.
Anyone else have this issue? And know how to fix?
Thanks.
Is it possible you could try flashing a differnet radio perhaps?
Are you on he boundary of your network's 3G coverage?
I find I often have to set 3G devices to 2G only in my house because the 3G coverage is marginal and the phones spend half their life jumping between HSPA and EDGE, and it often causes missed calls as you describe. Nothing exclusive to the Desire though, the only 3G device that never had a problem here on O2 was my old TyTN, and that was only because the radio on that was too rubbish to pick up a 3G signal at all here
doinbox said:
Is it possible you could try flashing a differnet radio perhaps?
Click to expand...
Click to collapse
happens on 30, 36 & 37 radios for me.
Azurael said:
Are you on he boundary of your network's 3G coverage?
I find I often have to set 3G devices to 2G only in my house because the 3G coverage is marginal and the phones spend half their life jumping between HSPA and EDGE, and it often causes missed calls as you describe. Nothing exclusive to the Desire though, the only 3G device that never had a problem here on O2 was my old TyTN, and that was only because the radio on that was too rubbish to pick up a 3G signal at all here
Click to expand...
Click to collapse
It happens with my internet set to off though - haven't had mobile internet enabled all day just too see if it was this but it happens when the internet is off.
Your phone will still connect to 3G networks if the data is off. Try changing 'Network Mode' under 'Mobile Networks' to GSM only and see if that helps.
Azurael said:
Your phone will still connect to 3G networks if the data is off. Try changing 'Network Mode' under 'Mobile Networks' to GSM only and see if that helps.
Click to expand...
Click to collapse
Will give it a go - hope not though cos i like using 3g for emails, surfing etc.
Will also try disabling the "enable always on mobile data" setting to see if that is doing it.
Thanks for the info.
I had exactly the same problem when I used the built in widget to turn OFF mobile data (I had a stock orange ROM in UK). I did this to save battery, but calls did exactly what you said. I now leave it on all the time (and actually battery has improved massively in my 4th week, dunno why, but I went 2 days without charge, and quite reasonable usage!)
Now I leave mobile ON all the time it works no problems, and haven't had the same problems since!

[Q] Data connection problems

Hi,
I have some data connection problems since the first day i bought my DHD.
The phone reception signal bar are always changing even when i am not moving at all.
It can generally move from H to 3G a few times, then go to E and then G, in a few seconds.
it always moves, my internet connection is very slow.
It's as if the radio was always trying to renegociate the method of communication (GPRS, 3G, etc) with the operator's antenna
When i am in a phone call, i got disconnected sometimes or the sound stop during a few seconds (the time the radio switch from 3G/H to E/G i guess)
When i disable WCDMA from the settings i get a quite stable sound during my phones calls (maybe because the phone no more tries to negociate). But for Internet... it's just slow.
I tried a few ROMs, and their respectives radio rom (the one with the IRL branded in the ROM) i sometimes thought it was better but always it's still too unuseable.
I tried my SIM card in an iphone 3GS and i am usually in Edge (sometimes 3G) but when its 3G i can surf quickly during hours (if i don't move). This is not the case with the DHD.
btw i am on the french carrier SFR
If any of u had any clues i would really appreciate your help.
Thanks you
what rom are you using and what radio and ril................... now what radio are you on now
OP already stated he tried numerous ROMS and their cooresponding radios. Sounds like the signal is that degraded that any radio/ril combination will not help.
Thanks for your replies.
As said i tried many ones with their respective recommanded radio.
I am actually trying Radio_12.62.60.27_26.13.04.19_M with Android Revolution HD 4G_6.1.1 with no sense script.
Are there tests i could do to identify if its a hardware problem (like standing in front of an antenna and running some special tool maybe)
Btw, i also tried :
-RCMix3D_Runny_v1.3 but does work with internet pass through (wich is really important since i can't use internet from my phone carrier...)
-niarkMIUI-3.9.1
-LeeDrOiD_HD_V4.0.0-SE-3.0-BETA with Radio_12.54.60.25_26.09.04.11_M2
-cm_ace_full-203 with my stock radio ROM
-virtuous_unity-v2.37.0 with i don't remember wich one...
P.S : i would be Glad to test any ROM / Radio combinaison you would suggest me.
Thanks by advance for your attention
if you tried all those roms and diffident radios seems like its more like a hardware or provider issue does it happen off different towers or maybe you can go to one of the stores and try the phone at the store with yours at the same time?
Thank for the advice indeed i need to try this.
Do you know what i need to revert back for the tech not to tell the waranty is over since i have flashed my phone ?
Does i need to reflash the recovery etc? is there some tutorial in this subject because if i go to the store with my custom rom i guess i won't get too much help :/
Don't even take out your phone, your going to say your just looking, don't show anyone your phone, they won't even know what to look for, just test your phone to the one at the store, make sure apn's match. But if you return your phone you'll need to ruu back to stock. You can search easy s-on
Sent from my Inspire 4G using XDA App
What happens if you manually select 3G only, or 2G only from the settings menu? Does it just lose signal, or stays strong?
Hi
If i select 3G only
I first get no reception (as if when switching from 2G to 3G the radio had to restart)
Then the 3G signal appear strong, decrease slowly in less than 30 seconds, and after all, it seems quite stable.
The bandwidth is good i am downloading fastly
(i am commenting in real time)
Still no deconnection.
I will try it during the whole day and tell how it is behaving.
umm during a few seconds, there were no indicator (no 3G or H), just 3 bars.
It then restarted in H with 1 bar (i am not moving at all)
What will happen if i have no 3G in my area ? I won't be able to receve a phone call ?
Thanks
elfrancesco said:
Hi
If i select 3G only
I first get no reception (as if when switching from 2G to 3G the radio had to restart)
Then the 3G signal appear strong, decrease slowly in less than 30 seconds, and after all, it seems quite stable.
The bandwidth is good i am downloading fastly
(i am commenting in real time)
Still no deconnection.
I will try it during the whole day and tell how it is behaving.
umm during a few seconds, there were no indicator (no 3G or H), just 3 bars.
It then restarted in H with 1 bar (i am not moving at all)
What will happen if i have no 3G in my area ? I won't be able to receve a phone call ?
Thanks
Click to expand...
Click to collapse
If you force it to 3G only, and you move out of 3G area, then you should either get a no signal indicator, or if you have roaming enabled, you would get the roaming indicator. I'm curious now because as you said you aren't moving, and it's still changing. That shouldn't happen. Hmmm

Why data connection lost and why reboot fixed it?

Hi,
Using GNex, stock JB 4.11, Wind Mobile Canada, $40 plan, unlimited data & Canada wide.
Please excuse in advance for the novice questions. I am not yet familiar with Wind Mobile. The customer support is too long and submitting a question to their website required around 5 days to get an answer which is generally irrelevant in my short experience. Hope some expert users here can share some of your knowledge.
Last week, suddenly during a phone conversation, the phone became totally disconnected voice & data. The next morning, the situation didn't improve, so I rebooted the phone (power off / on). Then the phone could connect to voice, but no data (gray icon instead of blue). I stayed with no data for 3 days. During that time, I tried a few reboots, changing various network settings (APN, Network Operators, Data roaming, etc.). None of that worked, then I made another reboot and suddenly everything is back to normal (no roaming and data OK).
Q1. Signal strength variation: what is the cause that makes a signal vary? For the same location, sometimes signal changes from 3 bars to 1 within a few minutes.
Q2. What caused a network to black out temporarily? That's what I got last week during the entire night. The reception icon is a black outline triangle (no voice, no data). I purposely disabled roaming, I admit a network could have some issues, but I have hard time to admit that a disruption could last 12 hours. May be the issue is my phone? It was not rebooted since 7 days.
Q3. How often should I reboot the phone? By reboot, I mean power off/on. I hope this is the correct term. Is it possible that a frequent reboot help the phone to be more responsive? I tend to think so because all the network issues I got were magically fixed by reboot.
Q4. Why would a reboot fix a data connection issue? In my case, a few reboots on day 1 didn't fix. Many network settings changes didn't reconnect data. Then finally another reboot on day 3 fixed data connection.
Thanks in advance for any help.
Welcome to the Nexus and its crap radio. Try turning off 4G, once I did that I never lost signal again. With 4G on I get disconnected from the network randomly throughout the day
SirVilhelm said:
Welcome to the Nexus and its crap radio. Try turning off 4G, once I did that I never lost signal again. With 4G on I get disconnected from the network randomly throughout the day
Click to expand...
Click to collapse
How to turn off 4G? Wind Mobile operates on AWS network 1700/2100 MHz (UMTS band 4), and HSPA+ for data. I believe it is not 4G. On the phone Network Settings, there is only an option "Use only 2G Network" which is not a good option for me. If I enabled "Use only 2G Network" the phone shuts off data and changes to roaming mode.
just set ur nexus on airplane mode for a second..
then disable the airplane mode instantly..
u ll gain ur net working widout reboot... )
dinglic mass
ronakmachhi said:
just set ur nexus on airplane mode for a second..
then disable the airplane mode instantly..
u ll gain ur net working widout reboot... )
Click to expand...
Click to collapse
Oh wow, that's a cool tips.
I hope someone can answers my other questions, I like to understand the "how things works" side.
2LoT said:
Q1. Signal strength variation: what is the cause that makes a signal vary? For the same location, sometimes signal changes from 3 bars to 1 within a few minutes.
Any number of influences. A microwave, air ionization, temperature, humidity, output from the tower not consistant, and plus just the variations of the phone. Going by bars is a bad way to gauge anyways, it could have only dropped signal for a split second but it doesnt update the bars frequently so it would appear to be low signal longer than it could have actually been. Your phone works by line of sight, picture a tight wire from your phone to the tower, anything that crosses in that line reduces signal.
Q2. What caused a network to black out temporarily? That's what I got last week during the entire night. The reception icon is a black outline triangle (no voice, no data). I purposely disabled roaming, I admit a network could have some issues, but I have hard time to admit that a disruption could last 12 hours. May be the issue is my phone? It was not rebooted since 7 days.
That actually is hard to answer, you would need to contact your provider to see if they have a log of an outage at that time before going into whether it was the phone or not.
Q3. How often should I reboot the phone? By reboot, I mean power off/on. I hope this is the correct term. Is it possible that a frequent reboot help the phone to be more responsive? I tend to think so because all the network issues I got were magically fixed by reboot.
Never unless things act funny. A reboot is usually healthy for operating systems (i know many do not). I personally don't intentionally reboot mine, it usually happens because I'm screwing with clock speeds
Q4. Why would a reboot fix a data connection issue? In my case, a few reboots on day 1 didn't fix. Many network settings changes didn't reconnect data. Then finally another reboot on day 3 fixed data connection.
Like any software there are chance of a 'glitch' where the modem and the driver have issues communicating. Toggling airplane mode off and then back on re-initializes this and in most cases fixes the communication problem. Rebooting will have the same effect. I would only worry if you are needing to do this often.
Click to expand...
Click to collapse
Hope this helps a little.
I would also contact your provider. They may have an issue with the tower you are connecting to.
Perfectly understood, appreciated very much your detailed answers. Can you please clarify below?
Darunion said:
Any number of influences. A microwave, air ionization, temperature, humidity, output from the tower not consistant, and plus just the variations of the phone. Going by bars is a bad way to gauge anyways, it could have only dropped signal for a split second but it doesnt update the bars frequently so it would appear to be low signal longer than it could have actually been. Your phone works by line of sight, picture a tight wire from your phone to the tower, anything that crosses in that line reduces signal.
Click to expand...
Click to collapse
Makes sense. Indeed, when I said "For the same location, sometimes signal changes from 3 bars to 1 within a few minutes". Actually, I mean a room and I was walking/moving so may be the orientation of the phone explained why the reception was inconstant.
Regarding your answer above output from the tower not consistant. Is it possible that the tower reduces its signal strength when the number of users increases? Similar to users sharing a finite band width?
Yes, even orientation of the phone can have an affect, depends how the antenna is set up inside the phone, i havent seen it so i have no answer for that.
ya, as you move around you could have been what blocked the direct sight of the tower, signal passes through nonmetal objects but each time it does, it loses strength depending what it passes through
@OP I also have the same problem, I am also with Wind and had to do force reboot to make it reboot.
Sent from my Galaxy Nexus using xda app-developers app
Flash the UGLC1 radio to your nexus. I'm with Wind as well and that radio gets me good service!

the problem of the reach of 3G,WCDMA,GSM ok

For me, a similar problem
Setting the network mode to auto or just wdcma makes the phone unusable.
Although the extent of the phone grabs. Nay, sometimes even 5 bars but the state does not tra large than 5 (sometimes 10) minutes and reach lost. Often with good coverage, I can not make calls and the internet does not work. Redials the phone ends in the subscriber information out of reach (the phone shows that he has range)
Switching the phone on GSM ONLY mode causes that everything starts to work as it should (only the net so slow)
The problem started a week ago
The problem occurs in various parts of the city, regardless of whether I use the transmitter Play network or roaming.
Factory reset did not help. I suspect the SIM card but the more I'm bending your point defect (eg antenna) since the last few months everything worked
EDIT:
1h watched by telephone yesterday, and what I noticed.
The problem is when a weak signal mode UMTS.
The signal strength of -90,-95dBm causes the phone to have problems. If the signal is below-100dBm the phone is able to maintain a dial-up connection to the Internet are no longer problems. Often there are also decreases above 100dBm signal which usually end up losing the connection of both GSM as well as internet and phone needs a few dozen seconds to reconnect.
If you set the mode to GSM only signal strength is-55dBm and the problems do not occur.
piotrpg said:
For me, a similar problem
Setting the network mode to auto or just wdcma makes the phone unusable.
Although the extent of the phone grabs. Nay, sometimes even 5 bars but the state does not tra large than 5 (sometimes 10) minutes and reach lost. Often with good coverage, I can not make calls and the internet does not work. Redials the phone ends in the subscriber information out of reach (the phone shows that he has range)
Switching the phone on GSM ONLY mode causes that everything starts to work as it should (only the net so slow)
The problem started a week ago
The problem occurs in various parts of the city, regardless of whether I use the transmitter Play network or roaming.
Factory reset did not help. I suspect the SIM card but the more I'm bending your point defect (eg antenna) since the last few months everything worked
EDIT:
1h watched by telephone yesterday, and what I noticed.
The problem is when a weak signal mode UMTS.
The signal strength of -90,-95dBm causes the phone to have problems. If the signal is below-100dBm the phone is able to maintain a dial-up connection to the Internet are no longer problems. Often there are also decreases above 100dBm signal which usually end up losing the connection of both GSM as well as internet and phone needs a few dozen seconds to reconnect.
If you set the mode to GSM only signal strength is-55dBm and the problems do not occur.
Click to expand...
Click to collapse
it's your network providers problem not our's. you can obviously not get 3G all around your city

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