GE S4 screen bleeding - T-Mobile Samsung Galaxy S 4

So this is my second s4 ge. The first one had issue with LTE antenna and would not connect. I received a replacement phone today and noticed that screen is blessing at button with a slight blue/purple hue. Basically as you get to bottom of screen there is a blueish discolormint.
Do you think that will go away or do I need to ask for another replacement

wasya152 said:
So this is my second s4 ge. The first one had issue with LTE antenna and would not connect. I received a replacement phone today and noticed that screen is blessing at button with a slight blue/purple hue. Basically as you get to bottom of screen there is a blueish discolormint.
Do you think that will go away or do I need to ask for another replacement
Click to expand...
Click to collapse
Mine is completely black even with the backlight cranked to the max, so I'd say yes on the replacement!
~Eric

Not to sound like a wise guy, but are you sure it's not the "over scroll" effect? When you scroll up or down and hit the end or the beginning of the page?
Sent from my GT-I9505 using xda app-developers app

I had a Galaxy nexus that had a blue hue at the top of the screen. It never went away until I got my G S4. Replace it.
Sent from my SGH-M919 using Tapatalk HD

omnifarious said:
Not to sound like a wise guy, but are you sure it's not the "over scroll" effect? When you scroll up or down and hit the end or the beginning of the page?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
lol, good catch. I would have never thought of that.
~Eric

Lol. It's not a scroll bounce. It has it when just looking at screen. This sucks. I'm just tired of setting up the phone so many times

wasya152 said:
Lol. It's not a scroll bounce. It has it when just looking at screen. This sucks. I'm just tired of setting up the phone so many times
Click to expand...
Click to collapse
Seems to be a common problem, I had two units with the same issue.
Still haven't found one with a perfect screen. I know they are out there.

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Related

S-Pen / S-Pen issues...

After my patiently waiting for the release of this awesome device I went to the Sprint store and got some hands on time...
When I got to the S-Note app and started writing the pen dropped out in the middle of the screen....
I went to two different stores and tried 3 different phones.... Was even threatened to have the fuzz called because I was trying to download a paint app to verify the issue
Anyone else notice this......
Sent from my PC36100 using xda app-developers app
Just tried mine and no problems. I'm able to make lines all the way up and down and across. I made giant loops and it didn't drop once.
Thats cool...
I was sitting here thinking there has to be something simple that is causing it to drop out and the only thing that i have come up with is the stores security device on the back...
magnets can cause it to drop out. also there is a setting under the tab thingy on the s pen. turning it one way makes it more sensitive and turning it another less.
loveshinesthru said:
magnets can cause it to drop out. also there is a setting under the tab thingy on the s pen. turning it one way makes it more sensitive and turning it another less.
Click to expand...
Click to collapse
the pen worked fine in all areas but in the middle...
im thinking it was the security device mounted to the back of it ... ill go by tomorrow and check again to see if im right ...
fsewell82 said:
the pen worked fine in all areas but in the middle...
im thinking it was the security device mounted to the back of it ... ill go by tomorrow and check again to see if im right ...
Click to expand...
Click to collapse
I just got back from a Sprint store to research the same thing. I figured it was the security tag also because it was the same on both display models.
Couldnt get one because, of course, they didnt have any in stock.
When I go back ill show them the issue and see if they will remove the tag to see..
No one else has had a problem yet other then those displays....
Sent from my PC36100 using xda app-developers app
s-pen drop in middle
fsewell82 said:
When I go back ill show them the issue and see if they will remove the tag to see..
No one else has had a problem yet other then those displays....
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
I also went to the sprint store to try out the GN2 and was thinking the exact same thing. The S pen definitely stopped working in the middle of the screen. felt like i had to press pretty hard to get it to register and the dot did not seem to be accurate in terms of where the tip of the pen was.
I have no problems using mine. I use it for draw something. works great!

[Q] Rattle around camera

Is the rattle sound I hear near the camera housing on my S3 normal? Everything seems to be working fine. Just making sure and asking here since this is the only place where I can get real answers.
Thank you all,
AJ
That doesn't sound normal to me... there is no noticeable rattle on either of the Galaxy S III's I have access to. How long have you had the phone for?
kennkcna said:
That doesn't sound normal to me... there is no noticeable rattle on either of the Galaxy S III's I have access to. How long have you had the phone for?
Click to expand...
Click to collapse
about 5 months. My old S2 had it too. Someone told me a long time ago that it was the Auto Focus and that it was normal on it.
On my moto photon the lens rattles. If you start the camera app it stops.
Sent from my MB855 using xda premium
So this would be considered normal then? I'm hoping so LOL.
asjdwf said:
about 5 months. My old S2 had it too. Someone told me a long time ago that it was the Auto Focus and that it was normal on it.
Click to expand...
Click to collapse
I just double checked, my old Galaxy S II LTE (aka Skyrocket) has a noticeable rattle when you shake it but I'm not hearing it on the S III (perhaps it's more subdued?). A quick Google search however shows that several other people have experienced the same thing and the general consensus seems to be that it's nothing to worry over.
kennkcna said:
I just double checked, my old Galaxy S II LTE (aka Skyrocket) has a noticeable rattle when you shake it but I'm not hearing it on the S III (perhaps it's more subdued?). A quick Google search however shows that several other people have experienced the same thing and the general consensus seems to be that it's nothing to worry over.
Click to expand...
Click to collapse
Yeah I just finished looking too. Thanks all
AJ
Try dropping it a few times see if the rattle will stop
Sent from my SAMSUNG-SGH-I747 using xda premium
So it comes and goes now. Checked some of my buddies phones and there's don't do it but the att stores s3's all do it. So frustrating. LOL
This plus I can't upgrade to Jellybean because it kills data connection to my phone and battery drain!!
AHHHH
AJ
Send it in if ur not happy,, dosens samsung give u a year manufacturer warranty?
sent from outside ur window
I just shook my phone and heard the power button rattling back and forth. Put you finger on it and it stops.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Anyone fixed the reddish tint on black images ?

Sorry if this has been asked. I haven't been on since I return mine 2 months ago.
Just wondering if anyone fixed this yet?
( When I flash root and watch videos in the dark and the brightness is set to low, blacks on the screen would get a reddish tint to them. )
I dont have this problem. . U sure ur screen isnt defective?
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
I dont have this problem. . U sure ur screen isnt defective?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Dont know, but some other people had the same issue as me.
I got a new GS4 today, but havent tested it i'm screwed it will happen again.
It would only happen after I would root the phone. It work normal when it was running the stock rom.
I have the same issue. It dose it when I scroll in the Greyed out parts of the settings menu or any time the screen is dark
Sent from my SGH-M919 using Tapatalk 4 Beta
i have a pink tint on my mine top screen =( i already exchanged it 3 times and all 3 have the same problem but in different places of the screen ....
T mobile says I can Warrenty it. I'll report back when the new one gets here
Sent from my SGH-M919 using Tapatalk 2
Yeah I just did an exchange today behind this issue. I'm debating on whether to exchange again, or just deal with it. Just chiming in verifying with others this issue exist in some units.
I'm just sayin
---------- Post added at 09:12 AM ---------- Previous post was at 09:08 AM ----------
omf05 said:
Dont know, but some other people had the same issue as me.
I got a new GS4 today, but havent tested it i'm screwed it will happen again.
It would only happen after I would root the phone. It work normal when it was running the stock rom.
Click to expand...
Click to collapse
If this only happened to you after rooting and changing roms, then your issue is not hardware.
I'm just sayin
I got a new one last week and there was no longer an issue with it.
I'm now able to root/flash and the Black are pitch Blacks!
Hope you all get this fixed I know how annoying it can be!
I've never noticed the issue, but i hate the distorted colours on stock. Whites arent white, and colours all seem off tinted. Its something i only noticed on my Galaxy S3 when i first got the ability to use Trinity Colour settings. Since then and when i first got my S4, the first thing i did was flash with Trinity Colours on cool settings, and it just makes the colours soooo much more real and vibrant and clear. It fixes the display and gives you that true colour experience that stock lacks. I find the default colours are more offset with a yellowish tint though, which looks terrible in my eyes.
omf05 said:
I got a new one last week and there was no longer an issue with it.
I'm now able to root/flash and the Black are pitch Blacks!
Hope you all get this fixed I know how annoying it can be!
Click to expand...
Click to collapse
Would you please state the production date and where it was manufactured please.
I'm just sayin
I just did my 3rd exchange today and stubble upon one that I'm sound with.
I'm just sayin
I got my exchange this week. .. Still looks the same
Sent from my SGH-M919 using Tapatalk 4 Beta

HELP: Ghost Menu

Hey guys so I'm having an issue with a phone, it used to happen once in a blue moon, but now it's happening all the time to the point the phone is almost unusable. It acts as if menu keys are being pressed, when I'm not even touching the phone! This video is a great example, someone has to have seen this. What's the fix?
http://www.youtube.com/watch?v=4JdsrgVJM9k
Galaxy Epic SGII - SPH-D710 JellyBean 4.1.2 GB27
nim6us said:
Hey guys so I'm having an issue with a phone, it used to happen once in a blue moon, but now it's happening all the time to the point the phone is almost unusable. It acts as if menu keys are being pressed, when I'm not even touching the phone! This video is a great example, someone has to have seen this. What's the fix?
http://www.youtube.com/watch?v=4JdsrgVJM9k
Galaxy Epic SGII - SPH-D710 JellyBean 4.1.2 GB27
Click to expand...
Click to collapse
From what I've read it happens in low signal areas. Here's a thread that may be helpful.
http://forum.xda-developers.com/showthread.php?p=23032612
Sent from my SPH-D710 using Tapatalk 2
There is a way to disable the menu key and use the search key as menu. It's somewhere in the general forums buried somewhere.
Sent from my SPH-D710 using Tapatalk 4
Dypraxxx said:
There is a way to disable the menu key and use the search key as menu. It's somewhere in the general forums buried somewhere.
Sent from my SPH-D710 using Tapatalk 4
Click to expand...
Click to collapse
Yes here it is
http://forum.xda-developers.com/showthread.php?p=39466458
Sent from my SPH-D710 using Tapatalk 2
Oh you guys are awesome.. big thanks for suggesting it, and then finding it
Dypraxxx said:
There is a way to disable the menu key and use the search key as menu. It's somewhere in the general forums buried somewhere.
Sent from my SPH-D710 using Tapatalk 4
Click to expand...
Click to collapse
I used that fix for a while, but over time, the problem actually gets worse and the search key will start phantom pressing, too. If you're one of the unlucky E4GT owners who have this problem, eventually ALL the capacitive buttons start randomly phantom pressing. Just a heads up from experience.
I suggest running a custom ROM with a Navbar (softkeys) you can enable, and then disable all the hardware buttons.
sasokutenshin said:
I used that fix for a while, but over time, the problem actually gets worse and the search key will start phantom pressing, too. If you're one of the unlucky E4GT owners who have this problem, eventually ALL the capacitive buttons start randomly phantom pressing. Just a heads up from experience.
I suggest running a custom ROM with a Navbar (softkeys) you can enable, and then disable all the hardware buttons.
Click to expand...
Click to collapse
No need for a custom ROM. I have a tutorial for any rooted TW JB build using multiple ways to get it done.
http://forum.xda-developers.com/showthread.php?t=2201012
Sent from my SGH-I337 using xda premium
This is how I fixed my fantom menu button, maybe not a good idea but I was tired no to be able to use my phone, so far no problems at all, I opened my phone and placed a piece of magnet sticker on top of a connector that goes to the bottom of the phone, the the piece of magnet is from a business card that I had on the front of my refrigerator so I cut a little piece of it and put it on top of the connector with the plastic side to the connector to make sure not to touch anything, here are some pictures of what i did, if you want to do it (it is on you) , I am just giving my results so far 3 weeks with no problems.
Sent from my SPH-D710 using xda premium
jc.m said:
This is how I fixed my fantom menu button, maybe not a good idea but I was tired no to be able to use my phone, so far no problems at all, I opened my phone and placed a piece of magnet sticker on top of a connector that goes to the bottom of the phone, the the piece of magnet is from a business card that I had on the front of my refrigerator so I cut a little piece of it and put it on top of the connector with the plastic side to the connector to make sure not to touch anything, here are some pictures of what i did, if you want to do it (it is on you) , I am just giving my results so far 3 weeks with no problems.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I'm not experiencing the issue but for the record, does it affect the button presses in any way after placing the magnetic piece there? Does all 4 of the hardware keys work without any hiccups?
Sent from my SPH-D710 using xda premium
Everything works normal, just like new, I did removed the magnet and the menu bottom gets crazy so I did place it back and works like it should. I know it is no something that people should do but I did not care about my phone anymore.
Sent from my SPH-D710 using xda premium
I can also back you up that this works!!!! Thanks sooo much works sooo much better!! Never woulda thought of it on my own. But did you notice any kind of signal issues after you did this
Sent from my SPH-D710 using xda premium
1 month and no fantom menu, signal is normal.
Sent from my SPH-D710 using XDA Premium 4 mobile app
still going?
jc.m said:
1 month and no fantom menu, signal is normal.
Sent from my SPH-D710 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
How is this working out still? I was contemplating doing it with a piece of rf shielding but that would've short circuited everything:laugh: That is totally genius on your part!
I loaded a custom ROM on mines and went back to EL26 modem (check my latest post to see the logic behind it)
If this works it's good for those who don't want to go the route I did :good:
I can say my problem with the Ghost menu is completely gone, and I totally forgot I had it.
Sent from my SPH-D710 using XDA Premium 4 mobile app
jc.m said:
I can say my problem with the Ghost menu is completely gone, and I totally forgot I had it.
Sent from my SPH-D710 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ok, I added your solution to my post and thanked you. I hope more people will benefit from your findings :good:
jc.m said:
This is how I fixed my fantom menu button, maybe not a good idea but I was tired no to be able to use my phone, so far no problems at all, I opened my phone and placed a piece of magnet sticker on top of a connector that goes to the bottom of the phone, the the piece of magnet is from a business card that I had on the front of my refrigerator so I cut a little piece of it and put it on top of the connector with the plastic side to the connector to make sure not to touch anything, here are some pictures of what i did, if you want to do it (it is on you) , I am just giving my results so far 3 weeks with no problems.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Can you confirm that this fix is still working?? There is a guy on Youtube that does a similar fix but he removes the motherboard and sandwiches in some aluminum foil where you have the magnet on this side. I like your fix a lot more since it is obviously a lot easier. Please let us know if this fix is still working. Thanks!
CentralVAHere said:
Can you confirm that this fix is still working?? There is a guy on Youtube that does a similar fix but he removes the motherboard and sandwiches in some aluminum foil where you have the magnet on this side. I like your fix a lot more since it is obviously a lot easier. Please let us know if this fix is still working. Thanks!
Click to expand...
Click to collapse
I cannot. I believe the symptoms manifests in low signal environments, with the mobile network running. Turn off mobile data to test.
Some swear by it, but I lack the knowledge to validate it, as I am not an electrical engineer.
Much of this comes down to your tolerance for pain. I just bought the Note 3 due to this exact issue. Others have returned their phones because of it. Some replacements end up with this same problem, or busted power buttons.
If you have the desire to keep your phone and the ability to try the fix, then back up everything on it, and execute the procedure; or find someone who can.
Other options are turning off mobile networks whenever possible, trying to get a replacement, or...
Get another phone. The used marketplace is teaming with good deals on S3s, use an upgrade, get a granny phone. You have choice.
I hope that some of this is helpful.
Good luck!
Sent from my SM-N900P using Xparent BlueTapatalk 2
The only REAL fix that I was able to get is sending it back to Sammy and they replaced the PBA(motherboard). This is after sending it back to them two other times and they replaced the LCD screen and mini-jack. I just got it back and gave it to my wife when I got the S3, and immediately she said that in 3g areas it did the phantom menu. After calling and telling them two returns is unacceptable, they expedited the repair, fixed the RIGHT thing this time, and in over a month, there's been zero issues. Not sure if this is an option for anyone as you may be out of warranty, just passing on what finally worked for me. Good luck.
I have had this issue, non-stop, for the past year. It has gotten worse so I contacted samsung and sent my D710 to them to have it repaired.
They replaced the screen, sent it back but immediately (while trying to activate with Sprint) my phone began the phantom menu button. Not only the menu, but I also get phantom search & back key presses. I sent the phone back to samsung, again, and this time they replaced the PBA and still, i have the phantom issue. I called samsung but wont send the phone back a 3rd time. So I visit the sprint store after finding these threads, and the sprint tech replaces my screen again (free of charge) and before I even start my car to leave the parking lot... phantom key presses all over again.
I am convinced there is no fix for this, other than a hardware hack. I tried the magnet trick you guys speak of, but it did not change a single thing. I can trigger the phantom key press by simply sending (or receiving) a text message. It makes it near impossible to have a text-conversation with anybody.
My last resort is to sell the phone on ebay or craigslist to some unsuspecting fool, and replace it with a HTC or some other brand who actually understand RF interference and how stupid it would be to place the 3G antenna anywhere near such a sensitive chip.
Jared King said:
I can also back you up that this works!!!! Thanks sooo much works sooo much better!! Never woulda thought of it on my own. But did you notice any kind of signal issues after you did this
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
So Jared is your "fix" still working???

Is any current ROM a fix for pink/purple fix for camera in low light and dark shots

So heading says it all, did you have the issue before you installed it and did the ROM fix the issue? I've done the low ISO, I missed around with the settings and it does not fix or make it at all better. I will not settle for a replacement device that is not brand new so I am looking for a software fix. I figure a ROM made from a developer phone would fix it since their software is not affected by this issue. So let me know if you have an answer for this. The key has to be that you had the issue before you installed the ROM. Don't trash the tread with junk or speculations of what might fix it I am only interested in facts at this point I've done all the Google might fix and none did....reply away!
Sent from my HTC6500LVW using xda app-developers app
So I read an article on engadget that said the 4.3 update made improvements to the camera in low light settings. I was previously avoiding 4.3/5.5 ROMs because you can't change the lock screen image independently of the home screen. Anyhow, I flashed it last night and have been snapping away with the camera. The pictures seem better.
It's a shame, other than the camera this phone is nearly perfect.
Sent from my HTC6500LVW using Tapatalk
The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
Sent from my HTC6500LVW using Tapatalk
Dark Jedi said:
The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk
mlin said:
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Place your hand over your lens and see if the purple comes back
Sent from my HTC6500LVW using Tapatalk
Dark Jedi said:
Place your hand over your lens and see if the purple comes back
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Sounds about exactly right for what can be done. The low-light picture taking is really a hard thing to accomplish, me thinks. I have a Canon DSLR, and fast lenses are expensive (apart from prime lenses), so I'm not surprised that this overprmised technology is not meeting expectation. That said, do people really use their camera phones that heavily? I don't. And it certainly wasn't a feature I considered when buying this phone. Not to knock any enthusiasts, but this defect has made me realize how many folks are satisfied with phone camera fidelity.
For any of you interested in photography. $50 spent on a 50mm prime will blow your brains out, expectation-wise.
Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse
Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk
mlin said:
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk
Over in the regular HTC one forum someone posted a video of a HTC one running kit Kat and the person had the phone laying down on a table. When he got to the camera the screen stayed black and their was no purple haze going in and out. So I hope it does fix it and look forward to a kit Kat Rom for our phones.
Sent from my HTC6500LVW using Tapatalk
Zynesterysdan said:
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Good point. I've been playing with it more today. I have been able to capture most pictures without the hue, but like you said, it kind of fades in and out.
Sent from my HTC6500LVW using Tapatalk
I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.
one4thewings said:
I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.
Click to expand...
Click to collapse
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed
jessbowring said:
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed
Click to expand...
Click to collapse
Yes, I did return it to stock before sending it in. I don't know that I needed to, but I wasn't going to take a chance on them refusing to do the work because they didn't like my icons or zooper widgets. =)
I used this thread here: http://forum.xda-developers.com/showthread.php?t=2475216
Just to update this thread I did end up sending my phone to HTC to get repaired it was a one week turn around and came back same phone and fixed. Getting my phone repaired was a big deal since I don't want a CLN or Refrib device. So phone is fixed!
Sent from my HTC6500LVW using xda app-developers app
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
I'm a crack flasher so I flash just about every ROM released just to give it a go and I have to have a ROM (4.2.2, 4.3 or 4.4) that has remedied the issue. HTC swears up and down that there is a camera update coming with 4.3 but seeing as how AT&T and Sprint folks said it helped nothing at all in their forums I'm leaning towards a hardware issue. Sucks but we might be stuck with it.
Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
Sent from my HTC6500LVW using xda app-developers app
Before and after. No modifications just point and click didn't change anything on camera since I got it back.
Sent from my HTC6500LVW using xda app-developers app
Grnlantern79 said:
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
Well unfortunately I can't be without my phone for more than a couple of days. I use it for work and personal. Too bad HTC doesn't have designated repair centers we can take our phones to for repairs of manufacturer defects. HTC should have acknowledged the issue and authorized cell provider stores where the device was purchased to do exchanges after the traditional 30 day exchange was up. I tried to exchange mine at the Verizon store I bought mine at and they wouldn't do it. Said I still had to go through warranty repair. It's understandable on VZW's end bc it isn't their fault HTC shipped jank phones but on the customer service side it makes both companies look bad. Glad yours got fixed though.
---------- Post added at 12:17 PM ---------- Previous post was at 12:16 PM ----------
Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
It must be subjective bc my hue is still bad but my girlfriend's is semi-okay.

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