[Q] NOTE II back to stock for repairs under warranty - Galaxy Note II Q&A, Help & Troubleshooting

Can anyone tell me how to put my Note2 back to stock such that it is repaired under Samsung warranty?
My phone is rooted and has the Jellybam rom. Unfortunately Wifi and bluetooth function are not stable (sometimes on, sometims off; far from reliable).
Is there a manual for this? Please help!

guilese said:
Can anyone tell me how to put my Note2 back to stock such that it is repaired under Samsung warranty?
My phone is rooted and has the Jellybam rom. Unfortunately Wifi and bluetooth function are not stable (sometimes on, sometims off; far from reliable).
Is there a manual for this? Please help!
Click to expand...
Click to collapse
Please check my signature below.

Have you tried flashing back to stock to see if it's really the hardware at fault?
AOSP roms sometimes have problems with modules, and it's not uncommon to find out something doesn't work properly.
If it's really a hardware fault.
You need to use Triangle Away, reset the counter, flash stock rom... Data and cache wipe in stock recovery. Then flash stock once again to be truly out of the woods.
Beamed from Jupiter on my Galaxy Note II

AjunNg said:
Have you tried flashing back to stock to see if it's really the hardware at fault?
AOSP roms sometimes have problems with modules, and it's not uncommon to find out something doesn't work properly.
If it's really a hardware fault.
You need to use Triangle Away, reset the counter, flash stock rom... Data and cache wipe in stock recovery. Then flash stock once again to be truly out of the woods.
Beamed from Jupiter on my Galaxy Note II
Click to expand...
Click to collapse
As discussed in a different thread, your tutorial does not work. So I'm stuck.
Can you please provide a working method?

aukhan said:
Please check my signature below.
Click to expand...
Click to collapse
As discussed in a different thread, your tutorial does not work. So I'm stuck.
Can you please provide a working method?

guilese said:
As discussed in a different thread, your tutorial does not work. So I'm stuck.
Can you please provide a working method?
Click to expand...
Click to collapse
I have tested on my device its working fine where are you currently stuck ?

aukhan said:
I have tested on my device its working fine where are you currently stuck ?
Click to expand...
Click to collapse
Hi thanks for responding. When I come to 'Now I have downloaded Triangle away by Chainfire installed and after installation completes it may ask you to download the data please download it via Wifi or Mobile Data.' and I launch Triangle Away it says I am not rooted...
Should my device be rooted again?
Please tell me how to proceed.

aukhan said:
I have tested on my device its working fine where are you currently stuck ?
Click to expand...
Click to collapse
Another thought: could it be that since my wifi, bluetooth and gsm don't work I lost the EPS files? Is there any way to restore them (I don't have a backup).

I don't click into every single thread and read them. I don't know know about your other thread. You could at least link it.
Flash stock rom using Odin and then root again.
Beamed from Jupiter on my Galaxy Note II

AjunNg said:
I don't click into every single thread and read them. I don't know know about your other thread. You could at least link it.
Flash stock rom using Odin and then root again.
Beamed from Jupiter on my Galaxy Note II
Click to expand...
Click to collapse
My Note2 is fubar. It's ready for the thrashcan. No wifi, no gsm, no 3g no bluetooth, nothing. Try to make Triangle away work without internet (wifi) if you can, I can't.
I want to make it stock again so I can send it back under warranty. So either you provide a working tutorial or go on and be smart to someone else.

I checked off two solutions on my list of fixes, but you're too stuck up to read the rest.
Good luck with your Note 2, and I wasn't being smart at all. I try to help people as best as I can, but I can't mind read other people's threads they've started, and also be expected to check your "other" thread.

Related

Problems with sound

Hi guys , after installation rom custom i9505 I've install the root all as expected. Now I completely lost sound from the speakers . What can be my problem , ? Now I'm with official m919 (t-mobile) .
Bill06 said:
Hi guys , after installation rom custom i9500 I've install the root all as expected. Now I completely lost sound from the speakers . What can be my problem , ? Now I'm with official m919 (t-mobile) .
Click to expand...
Click to collapse
I9505 or I9500. because we can only install roms from the i9505. if you happened to install i9500 rom, your lucky your not bricked. Also, if you went completely back to official stock and sound still doesnt work, your probably screwed. Of course this is assuming you flashed a i9500 rom like you said, not a i9505.
if you dont know which you flashed, post a link to the rom
TheAtheistOtaku said:
I9505 or I9500. because we can only install roms from the i9505. if you happened to install i9500 rom, your lucky your not bricked. Also, if you went completely back to official stock and sound still doesnt work, your probably screwed. Of course this is assuming you flashed a i9500 rom like you said, not a i9505.
if you dont know which you flashed, post a link to the rom
Click to expand...
Click to collapse
Sorry it was an error I install i9505 rom
Bill06 said:
Sorry it was an error I install i9505 rom
Click to expand...
Click to collapse
ah, well im assuming you just flashed a stock rom, and didnt use odin to go completely stock without root or custom recovery. you should do that, theres an odin tar floating around in the forums somewhere you can use. of course by doing this you will have to root your device again.
TheAtheistOtaku said:
ah, well im assuming you just flashed a stock rom, and didnt use odin to go completely stock without root or custom recovery. you should do that, theres an odin tar floating around in the forums somewhere you can use. of course by doing this you will have to root your device again.
Click to expand...
Click to collapse
I did that 5 times it doesn't work
Bill06 said:
I did that 5 times it doesn't work
Click to expand...
Click to collapse
hmm well its either a hardware problem or some other problem im not familiar with or thinking of right now. got me stumped
TheAtheistOtaku said:
hmm well its either a hardware problem or some other problem im not familiar with or thinking of right now. got me stumped
Click to expand...
Click to collapse
when playing a video ,phone starts to hang, i don't think is really hardware problem
Questions and Help issues go in Q&A and help section
Thread moved
Thanks
FNM
Hi.I have a similar problem and I was not able to solve it, though, and asked the question here. Phone works fine, gps, internet, photo, plays video but no sound. If you just burned speaker headphones could work, but the phone just starts to hang when playing audio and call. Which module is responsible for the sound? Worth Stock Firmware
Hello, is there a 4 firmware file (service) for our м919?I updated the (recovery) at its Mac through Kies, the sound still does not appear

[Q] problems after installing official android 4.3 firmware on Galaxy note 2

Hi all,
First of all i would like to inform you that this is my first ever post on this forum... or any other forum for that matter. I have an issue on my mobiel device.
This morning I installed original firmware update on my samsung galaxy note 2.
The menu and back buttons have stopped working ever since I installed the official android 4.3 firmware update.
Other than this issue I have not yet encountered any other problems.
Can any one help or give suggestion on how I can fix this issue? And thus make the device's buttons work again?
Thanks alot
Try factory reset than report if problem still occurs...
buttons are not working
ubabic said:
Try factory reset than report if problem still occurs...
Click to expand...
Click to collapse
Also i have same problem. After 4.3 update via OTA my phones buttns are not working. I tried factory reset from setting and from recovery menu but it didn' t make sense. After that i tried to reinstall update from kies also it is not sense. Could you help us please. My phone has United Arab Emirates rom
I think i'm going to send the phone to service for repairs.
By the way i might try to flash 4.3 via ODIN, do you think it may cause any problems or trigger knox counter.
Can you please advise?
clevent said:
I think i'm going to send the phone to service for repairs.
By the way i might try to flash 4.3 via ODIN, do you think it may cause any problems or trigger knox counter.
Can you please advise?
Click to expand...
Click to collapse
Official firmware flashing doesn't trigger knox counter
dear all;
I reflash the official 4.3 rom via odin, but capacitive buttons still not working.
Could you help me urgently for this reason?
helpppppppppp
55845535225
we didn't find any solution for this and nobody help me
pawlu88 said:
Hi all,
First of all i would like to inform you that this is my first ever post on this forum... or any other forum for that matter. I have an issue on my mobiel device.
This morning I installed original firmware update on my samsung galaxy note 2.
The menu and back buttons have stopped working ever since I installed the official android 4.3 firmware update.
Other than this issue I have not yet encountered any other problems.
Can any one help or give suggestion on how I can fix this issue? And thus make the device's buttons work again?
Thanks alot
Click to expand...
Click to collapse
First i tried to flash with another official rom via ODIN, but nothing change, after that i tried to flash with leakage rom for return to 4.1.2 but my phone gave DEVICE UNSUPPORTED error.
Could anybody help me for my problem
Once u get the official, u will get the bootloader as well.
With the new bootloader, u r unable to downgrade in a normal way via odin.
But I did few updates on several N7105 through OTA, and nver got problems with capacitive touch.
Sent from SM-N9005 with xda-app
ring samsung
I was going to say do a factory reset but that was mentioned above. before I take my phone ever to Samsung service center call Samsung tech support in your country. when I first got into rooting my phone and modifying it I got into a few small problems such as yourself and I posted on forums but did not have the patience to wait so I ring Samsung and speak to tech support and always got the problem fixed. give it a go, you got nothing to loose
shotgun1976 said:
I was going to say do a factory reset but hat was mentioned above. before I take my phone ever to Samsung service center call Samsung tech support in your country. when I first got into rooting my phone and modifying it I got into a few small problems such as yourself and I posted on forums but did not have the patience to wait so I ring Samsung and speak to tech support and always got the problem fixed. give it a go, you got nothing to loose
Click to expand...
Click to collapse
Yes you are correct but in my country warranty system is different. My phone has other companies warranty. So when i call them they said sent yiur phone to our service. But i think they are not very experience for this issue and they can say this is customer mistake your phones buttons get a damage. Therefore i m sure this is software problem and i m waiting an answer from here. If nobody can find a solution for my problem as a last solution i should sen my phone to service
Up
clevent said:
Up
Click to expand...
Click to collapse
Have you tried wiping the cache?
devcon69 said:
Have you tried wiping the cache?
Click to expand...
Click to collapse
yes i tried but problem continue 10 days ago sent my phone to service and i m waiting service answer
Hey guyz....I have the same problem....got my update throw OTA the menu and back buttons didnt work tried flashing throw pc odin, mobile odin and anything u could imagine and didnt work.....downgraded to 4.1.2 rooted thats the only solution right now for the buttons to work.....I hope its fixed soon....please if u find anything dont hesitate to post thank u so much
P.s. : my note 2 running UAE XSG
Have a nice day
I can't download the 4.1.2 official ROM
I tried to download the brazilian rom ZTO at sammobile, but the rom is too big for free download at terafiles... A torrent address could help me so much...
Hi all
Service send my phone and buttons are working. But they downgrade my phone to4.1.2 and update section is deactive, know has a flag
After that i tried to install other 4.3 roms custom or stock but when i installed, i saw same button not working problem.
And also tried 4.4 rom but buttons are working. I think my phone has some problem about 4.3 system.
Now i want to use ditto or like that rom but i see same problem in these roms, could you give me some advice about solution of this problem
clevent said:
Hi all
Service send my phone and buttons are working. But they downgrade my phone to4.1.2 and update section is deactive, know has a flag
After that i tried to install other 4.3 roms custom or stock but when i installed, i saw same button not working problem.
And also tried 4.4 rom but buttons are working. I think my phone has some problem about 4.3 system.
Now i want to use ditto or like that rom but i see same problem in these roms, could you give me some advice about solution of this problem
Click to expand...
Click to collapse
Try this app, it will not fix the problem but will enable you to use the phone without problems. You may even do so with minimal loss of display space by making buttons overlay the actual display and making them semi transparent.
mat9v said:
Try this app, it will not fix the problem but will enable you to use the phone without problems. You may even do so with minimal loss of display space by making buttons overlay the actual display and making them semi transparent.
Click to expand...
Click to collapse
Thanks for your reply, but i do not like this kind of buttons.
I want to solve my problem with any software correction. Because it seems only 4.3 os problem and if i don' t find any solution for 4.3 i will wait kitkat updatefor note 2

Stuck at download screen after root

I get a note 2 gt-n7100 and i tried to root it with odin.
Now its stuck on download mode...i pull the battery,i flash custom recovery,did factory reset,pull out sd and sim,still nothing.
i do not know which filmware to flash because i cant get it to boot.
Flash a stock ROM via Odin. Download at Sammobile
SOLVED,thanks
Nazgul1379 said:
SOLVED,thanks
Click to expand...
Click to collapse
Can you please tell me how you did it? I have the same problem but i can´t solve it!
vähäkangas said:
Can you please tell me how you did it? I have the same problem but i can´t solve it!
Click to expand...
Click to collapse
Unfortunately most people think this is their own personal tech support site (it isn't) so sometimes you will get selfish people like this who just come here to solve problem and dont give a sh1t about sharing solutions.
What have you done/tried so far? Have you tried flashing roms? What happened? etc etc. You need to be more detailed if you expect help.
TheATHEiST said:
Unfortunately most people think this is their own personal tech support site (it isn't) so sometimes you will get selfish people like this who just come here to solve problem and dont give a sh1t about sharing solutions.
What have you done/tried so far? Have you tried flashing roms? What happened? etc etc. You need to be more detailed if you expect help.
Click to expand...
Click to collapse
Hi, sorry if I made you upset! I am new to rooting and tried yesterday to root my galaxy s3 and everything went just fine until i restarted it. Immediately after the "samsung galaxy gt-i9305" text it goes to a downloading screen just like that one in download mode but without the text in the upper left corner and does nothing tough it says downloading.
I have tried to:
-factory reset
-take out battery
-take out sim-card
-flash the same rom again
I have NOT tried to:
-Flash a stock rom (couldn´t find one from Finland) Could that help?
Cant think of anything else. I can still enter recovery mode and download mode.
Ps. I know that this isn´t a tech support site but judging from the guides i have seen so far (rooted my phone from a guide on this site) it seems like people here know what they are doing so I thought it would be best to ask here first.
Thanks!
I was referring to the person who created the thread who you quoted, as being selfish, not you What I meant is that he solved his problem but then never bothered to give any details, so people who search for same issue do not get answer in this thread.
Go here and get the required firmware and flash via Odin. There will also be a small guide on flashing the rom.
Thank you for replying!! I couldn´t find a firmware from finland there (I have registered now). Do you think i can use one from denmark (close to Finland)?
Again thank you! +1
Just incase someone is wondering it is working now I downloaded a stock rom from sammobile and flashed it and it worked for me:laugh:

Wifi speed half of what it used to be (Ditto Note 3)

Before flashing DN3 I was on 4.3 and got ~24mbps/15mbps.
Now I hardly get 14/15. Seems the upload is not affected. The connection itself is 30/20 and I'm getting that speed on other devices (laptop, PC).
How would I go about fixing this issue?
Thanks!
EDIT: I now noticed that ping is also 10-15 higher than on other devices.
martinlink said:
Before flashing DN3 I was on 4.3 and got ~24mbps/15mbps.
Now I hardly get 14/15. Seems the upload is not affected. The connection itself is 30/20 and I'm getting that speed on other devices (laptop, PC).
How would I go about fixing this issue?
Thanks!
EDIT: I now noticed that ping is also 10-15 higher than on other devices.
Click to expand...
Click to collapse
Well firstly the most obvious thing to do is to try and count out the rom as problem or identify it as the problem. Have you tried other roms yet or just assuming its the rom??
Flash back to previous rom see if you have same problem. Also try some others as well.
If it's only the DN3 rom then use the search box and search the DN3 thread and if you cant find any reports/discussions reply to the topic see if anybody knows issue/solution.
TheATHEiST said:
Well firstly the most obvious thing to do is to try and count out the rom as problem or identify it as the problem. Have you tried other roms yet or just assuming its the rom??
Flash back to previous rom see if you have same problem. Also try some others as well.
If it's only the DN3 rom then use the search box and search the DN3 thread and if you cant find any reports/discussions reply to the topic see if anybody knows issue/solution.
Click to expand...
Click to collapse
I've tried 4.4.2 stock and it was the same, however 4.3 is still about 20% faster and seems more stable...
Anything I can do to make it as fast as 4.3 while I'm on 4.4.2?
martinlink said:
I've tried 4.4.2 stock and it was the same, however 4.3 is still about 20% faster and seems more stable...
Anything I can do to make it as fast as 4.3 while I'm on 4.4.2?
Click to expand...
Click to collapse
Phone samsung.
I live in a place where phoning samsung would cost more than the time I lose on downloads...
martinlink said:
I live in a place where phoning samsung would cost more than the time I lose on downloads...
Click to expand...
Click to collapse
Email them then
Try flashing the modem version that came with the rom that worked ok on your device.
TheATHEiST said:
Email them then
Try flashing the modem version that came with the rom that worked ok on your device.
Click to expand...
Click to collapse
I used the baltic (SEB) firmware, but it was one flashable file, and I have no idea how to extract the modem from it. Kinda scared to brick the device, too, so I'd rather not do anything without guidance

[Q] after cyanogen install - root may be lost, fix?

On my galaxy s3 1747 i get the above message. When i select yes the phone reboots to stock firmware.
Is there a way to fix this?
skiiermike said:
On my galaxy s3 1747 i get the above message. When i select yes the phone reboots to stock firmware.
Is there a way to fix this?
Click to expand...
Click to collapse
Do you have KNOX on the phone? That might be causing it
mole62 said:
Do you have KNOX on the phone? That might be causing it
Click to expand...
Click to collapse
I do and thanks for the response.
Since trying the install a few times I have now lost root access. Now when I try to transfer files to my phone through USB so I can root it again it always times out.
Other than the above the phone is working.
What should I do?
I just tried a different usb cable and it worked. Phone is now rooted. I'll uninstall knox and try it again.
skiiermike said:
I do and thanks for the response.
Since trying the install a few times I have now lost root access. Now when I try to transfer files to my phone through USB so I can root it again it always times out.
Other than the above the phone is working.
What should I do?
Click to expand...
Click to collapse
When I rooted my S3 i9300 I had similar problems with timing out, I tried one desktop PC and a laptop, with no luck. I finally dug out an old netbook which worked - so I guess it would be worth trying a different PC if you can?
This is a link to disabling KNOX - my phone doesn't have it so I've not tried it myself http://www.androidpit.com/how-to-uninstall-knox
Hope that helps!
edit: Or a different cable lol
mole62 said:
When I rooted my S3 i9300 I had similar problems with timing out, I tried one desktop PC and a laptop, with no luck. I finally dug out an old netbook which worked - so I guess it would be worth trying a different PC if you can?
This is a link to disabling KNOX - my phone doesn't have it so I've not tried it myself http://www.androidpit.com/how-to-uninstall-knox
Hope that helps!
edit: Or a different cable lol
Click to expand...
Click to collapse
I have completely removed knox.
I am still getting the root may be possibly lost message. I select yes to fix root and I still get my original firmware.
There has to be someone who knows how to fix this?
skiiermike said:
I have completely removed knox.
I am still getting the root may be possibly lost message. I select yes to fix root and I still get my original firmware.
There has to be someone who knows how to fix this?
Click to expand...
Click to collapse
Are you talking about in the recovery? if yes ignore it and choose no or get a better recovery like philz where it doesn't pester you about it.
Also this is in the wrong phone forum, this is the international version. Ill get a mod to shift it for you.
also its the i747 not 1747.

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