[Q] need urgent help on this! - Galaxy Note II Q&A, Help & Troubleshooting

I got a note 2 n7100 gifted by my brother who lives in new zealand. I suffer from poor network many times but my main concern is tht my gprs data does not work.! Please anyone has any sol?

maybe it'll sound stupid but did you checked that the phone is unlocked by carrier? if yes maybe the best option is to use firmware restore from kies.
hope i helped somehow
Sent from my GT-N7100 using xda premium

nexton001 said:
I got a note 2 n7100 gifted by my brother who lives in new zealand. I suffer from poor network many times but my main concern is tht my gprs data does not work.! Please anyone has any sol?
Click to expand...
Click to collapse
Maybe you need correct APN settings

Related

Simple Mobile & Samsung Galaxy S3

Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Simple mobile user here. Works fine for me. maybe restart phone? check the network setting, maybe it routed to different carrier.
Might be blacklisted? Try to do a complete wipe and reinstall the system.
Sent from my SGH-T999 using XDA Premium HD app
Sounds like it was blacklisted.
I was wondering if blacklists apply to MVNOs. Like the case in point, will a phone blocked on T-Mobile work on Simple Mobile even though Simple uses Tmobile network.
As of 31 October 2012, the U.S. Cellular Providers are sharing IMEI/ESN data to ensure that phones blacklisted on one carrier CANNOT be activated on another carrier. T-Mobile and AT&T are also tied into the international GSM IMEI Blacklist Database to ensure that phones blacklisted overseas cannot be activated in the U.S. and vice-versa.
Sent from my SGH-T999 using Tapatalk 2
Is there anyway to protect yourself while buying a used phone off of ebay/craigslist to make sure the phone is not reported stolen later?
Thanks
Meet them at a service store if using craigslist for a rep to check the status.
Sent from my SGH-T999 using Tapatalk 2
Sounds like the imei is blacklisted likely stolen phone. I always buy phones online and ask that they have the original box so I can avoid this.
The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!
joealex said:
The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!
Click to expand...
Click to collapse
Go into settings and see if the imei still shows up? Sometimes the IMEI is lost while flashing roms. This would not allow the phone to get service. Was this after you flashed a rom?
I'm having the same problem! Except it stopped working around Friday which was December 14th. I've tried to troubleshoot this myself and the only thing I can come up with is that it's because I unlocked my phone. I got this phone brand new mid october and I've been using simple mobile with it since. Then last week I used that free unlock for Galaxy S3's and Note 2's via dialing the code in and going to the the network lock and switching it off. Last Tuesday, I tested it with an AT&T sim to confirm it was unlocked as I needed it for use in Japan and it worked fine. Then it suddenly stopped working last Friday.
Here are the things I've done:
1) Attempted to use a T-Mobile/AT&T SIM in my phone to confirm that my phone works and isn't "blacklisted" I've called and texted with those sims.
2) I put my simple mobile SIM into another T999 Galaxy S3 and it worked fine without setting up APN settings. I received my texts and voicemails as soon as the SIM was in. The only difference between my phone and that phone is that I unlocked mine and my friend left his locked It was the same model phone, the T999 T-Mobile version of the S3.
3) I've called up CS for Simple Mobile and they've went through all their "troubleshooting tools" and even called up their tech support with T-Mobile to confirm that my phone is getting coverage. The interesting thing that they kept telling me that is on their system and T-Mobile's systems, they see my phone as connected and idling which means I should be getting service.
4 and 5) I've factory reset my phone and bought a new sim card and did a sim swap and still no go.
And yes, if I type *#06#, I get my IMEI so I don't think my IMEI is "lost" unless there is another way to check. I've looked elsewhere for the solution and this is the only post where I found someone having the same exact problem as me.
The method I used for the unlock is this one: http://forum.xda-developers.com/showpost.php?p=34661189&postcount=1
Any help would be greatly appreciated! Thanks!
cPlantesome
joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..
Did u guy try get a new sim card from simple mobile? The sim might b bad. It worth a shot
Sent from my SGH-T999 using xda app-developers app
chityala said:
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..
Click to expand...
Click to collapse
i got it same problem has no one fixed this or even no WY it happened . no help on the net anywhere
Phone probably blacklisted. Go to check esn free website. On the dropdown box look for the blacklisted imei and enter yours to see if it is in their system. You can also try calling T-Mobile.
Sent from my SGH-T889 using Tapatalk 2

note not recognized on network

Hey guys
Im in a bit of a pickle, I have been running the tmobile note 2 on simple mobile since it came out with no problems at all. After I did the update for the multiple window, the device does not connect to the simple/tmobile network. The device is unlocked and running all stock. I have tried almost everything, my sim card does work on other phones and other networks sims work on the note perfectly, I have done a factory reset, I even sent the phone to Samsung with no luck they say that everything was ok during their testing, but its not. I read somewhere that turning on and off the airplane mode for a while until it locked in with the network but nothing. I do have the correct apn settings, but still says that I cant connect to the network "not authorized"
Any ideas?
I would contact simple mobile or goto tmobile store and explain the situation. Maybe they will swap the sim card
asidrave said:
I would contact simple mobile or goto tmobile store and explain the situation. Maybe they will swap the sim card
Click to expand...
Click to collapse
i tried different sim cards from simple with no luck
do you think flahing the stock 4.1 of the note woul solve this?
Where did you get the phone? It sounds like it could possibly be imei blocked. Call t-mobile, tell them you want to check to see if the imei is blocked, give them the imei from the settings menu. If it's blocked and you didn't buy the phone brand new, you might be screwed.
If it's not blocked, try other suggestions from this thread. Gl man
If he's on simple mobile most likely he bought it from CL and got boned.
Sent from my SGH-T889 using xda premium
Nope, I got it on eBay as soon as it came out.
Sorry lol thank you by accident lol. My response is simple call ask tmobile why your not getting connection if that doesnt explain it then you have no choice to say your phone is a defect. If you hsve insurance make a claim. Or try use the same sim on another note 2 phone.
Sent from my SGH-T889 using xda app-developers app
Can you swap in someone else's (working) sim that is tmo/simple? If that does not work, that might point toward the imei blocked theory.
sent from my phabulous phablet using xda premium
The easiest way to test the imei theory is to call TMobile and tell them you have a phone you want to make sure is not imei blocked. Might take a couple calls to get a rep that knows what you're talking about. Try to get to technical support if you can.
Getting a TMobile phone from anywhere other than a TMobile store is now a crap shoot with their imei blocking policies. I understand the theory of why they do it, but it sure seems like there could be a better solution. At the very least, one should be able to pay to have it unblocked.
Did you try going to Settings> More Settings> Mobile Networks> Network Operators> Avaliable Networks> Default Setup> Manual & Choose T-Mobile/Simple Mobile Network?
Sent from my SGH-T889 using xda premium
chiwire2000 said:
Nope, I got it on eBay as soon as it came out.
Click to expand...
Click to collapse
Imei blocked for sure. Someone bought it, threw it on eBay and then didn't pay their bills. That's what happens.
Sent from my Amaze 4G using xda premium

[Q] low/ no signal on note 2

Hi,
Ok so I had this problem for about 3weeks now... I lose signal in areas I had full signal. I know it's not the simcard cause I got a new one. I know its not the whole network setting thing, I know it's not the rom and I know factory reset wont fix it.
I ordered a couple of new piece flex antenna cord, backhousing case, and antenna and charger board.
I haven't received the flex antenna cord and board, but I'm wondering if this will actually fix the problem I am having...
at the moment, I only have emergency call only. I can't bring the phone to the carrier cause I got it from a 3rd party and unlocked it for my carrier.
What else can I do???
Thanks
Same for me.. I am going to try a new sim card tomorrow
Sent from my SGH-T889 using xda premium
Do you have any service at all with the phone now? What about a bad/blacklisted IMEI?
rchcoun after
Darkshado said:
Do you have any service at all with the phone now? What about a bad/blacklisted IMEI?
Click to expand...
Click to collapse
Hi. I have 1 bar if im not holding the phone. But even then it goes in and out of emergency call only. Imei is still good. Really think itd a hardware iissue. But im not sure what parts are defective
Thx
U believe it is just the service in my area with tmobile updating stuff on Thor towers
Sent from my SGH-T889 using xda premium
ounces pciamin
ktetreault14 said:
U believe it is just the service in my area with tmobile updating stuff on Thor towers
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Well try everything u can first before actually xhanging some parts. Best thing to do is try with a friends phone to see if u get signal. If u do then its the phone
kpstunna85 said:
Hi. I have 1 bar if im not holding the phone. But even then it goes in and out of emergency call only. Imei is still good. Really think itd a hardware iissue. But im not sure what parts are defective
Thx
Click to expand...
Click to collapse
Did you find out whats the problem?

[Q] My data settings is whack.

My note 2 has been weird for 2 weeks its been using only E data service instead of 4G or LTE. I updated it went back to LTE but sadly it went back to E.
Non of the towers are down in my area (tested on my S2). I got a new sim card from T-Mobile yesterday but it still didn't change anything. I got a suggestion to ask someone on here if they could generoulsy give me there NV backup and IMEI so It can use someone elses 4G settngs to get rid of my E speed problem. If anyone would like to help me PM me.
Worst case call customer care and get a replacement. The note 2 hasn't been out a year so it still has warranty.
Sent from my SGH-T889 using XDA Premium 4 mobile app
murtillon said:
My note 2 has been weird for 2 weeks its been using only E data service instead of 4G or LTE. I updated it went back to LTE but sadly it went back to E.
Non of the towers are down in my area (tested on my S2). I got a new sim card from T-Mobile yesterday but it still didn't change anything. I got a suggestion to ask someone on here if they could generoulsy give me there NV backup and IMEI so It can use someone elses 4G settngs to get rid of my E speed problem. If anyone would like to help me PM me.
Click to expand...
Click to collapse
Nobody in there right mind will give you there IMEI. That is your phone social security number. Anyway have you played with apn settings?
G7Baker said:
Nobody in there right mind will give you there IMEI. That is your phone social security number. Anyway have you played with apn settings?
Click to expand...
Click to collapse
Yes I have its on the Fast Tmobile LTE.
murtillon said:
Yes I have its on the Fast Tmobile LTE.
Click to expand...
Click to collapse
My suggesting is to call tmobile rep explain to them about your hardware problem. If they narrow it down to hardware problem then they will go through a warrenty exchange. But make sure there is no drop damge like wear and tear or scuffing then they will charge you 157 $ for that. Make sure you put phone back to stock abd reset counter. From experince I gone through this situation and 5$ 1 time processing fee for next billing.
Sent from my SGH-T889 using xda app-developers app

Sprint Note 4 Issue

Hey everyone,
So a week ago, I switched from my HTC Vivid to the Note 4 permanently, I'm initially from Karachi, Pakistan and I bought this phone from there as a "Kit" as they say (only phone plus charger). The phone is in absolute brand new condition with no problem whatsoever, running flawlessly. I've came to Malaysia and its my 4th day here, I can't use LTE on my phone, I'm using DiGi sim. I went to the DiGi operators and they checked my phone and tried but there was no service in LTE mode. After trying everything they gave me back my phone saying you need to go to the Samsung Service Center, right now I can't do that because I have lots of other stuff to do as I'm here for studying in Malaysia.
Is my phone locked to Sprint? If so, then what can I do to unlock it, 3G works btw but LTE doesn't. What could be the solution?
Help is greatly appreciated!
Regards.
Anyone?
Zeekayy said:
Anyone?
Click to expand...
Click to collapse
What ROM, software version, rooted or not...these things need to be known to help.
ianmb said:
What ROM, software version, rooted or not...these things need to be known to help.
Click to expand...
Click to collapse
No Rom, Stock Android 5.1.1, Software version: N910PVPS4COK1.
Hardware version: N910P.05.
Model No: SM-N910P.
The device is unrooted.
Guys? I'm not able to use Cellular data on my phone at ALL, I'd really appreciate if someone helps me here.
Root your phone my friend. You might have to pay to have it unlocked. Its like 30$ here in US
Sent from my SM-T320 using XDA Premium HD app
have u configured access point ?
More than root ...There is something called CDMA Programming that need to be done for data to work mate. Is is surprising that i didn't find a guide for this in xda.
In this you will have to use msl code and fiddle with esf
Someone knowledgeable about cdma programming can through some light..
vedzyvenky said:
have u configured access point ?
Click to expand...
Click to collapse
Yes I have.

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