[Q] low/ no signal on note 2 - T-Mobile Samsung Galaxy Note II

Hi,
Ok so I had this problem for about 3weeks now... I lose signal in areas I had full signal. I know it's not the simcard cause I got a new one. I know its not the whole network setting thing, I know it's not the rom and I know factory reset wont fix it.
I ordered a couple of new piece flex antenna cord, backhousing case, and antenna and charger board.
I haven't received the flex antenna cord and board, but I'm wondering if this will actually fix the problem I am having...
at the moment, I only have emergency call only. I can't bring the phone to the carrier cause I got it from a 3rd party and unlocked it for my carrier.
What else can I do???
Thanks

Same for me.. I am going to try a new sim card tomorrow
Sent from my SGH-T889 using xda premium

Do you have any service at all with the phone now? What about a bad/blacklisted IMEI?

rchcoun after
Darkshado said:
Do you have any service at all with the phone now? What about a bad/blacklisted IMEI?
Click to expand...
Click to collapse
Hi. I have 1 bar if im not holding the phone. But even then it goes in and out of emergency call only. Imei is still good. Really think itd a hardware iissue. But im not sure what parts are defective
Thx

U believe it is just the service in my area with tmobile updating stuff on Thor towers
Sent from my SGH-T889 using xda premium

ounces pciamin
ktetreault14 said:
U believe it is just the service in my area with tmobile updating stuff on Thor towers
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Well try everything u can first before actually xhanging some parts. Best thing to do is try with a friends phone to see if u get signal. If u do then its the phone

kpstunna85 said:
Hi. I have 1 bar if im not holding the phone. But even then it goes in and out of emergency call only. Imei is still good. Really think itd a hardware iissue. But im not sure what parts are defective
Thx
Click to expand...
Click to collapse
Did you find out whats the problem?

Related

[Q] anybody else having problems with thier sim not working or picking up network

been using the the phone for a few days and suddenly stopped picking up signal or network connectivity. i have tried hard reset, rooting and even check my imei and its clean not blocked what do. halp.
saw01 said:
been using the the phone for a few days and suddenly stopped picking up signal or network connectivity. i have tried hard reset, rooting and even check my imei and its clean not blocked what do. halp.
Click to expand...
Click to collapse
U need a new simcard.... Go to a corporate store they'll give u 1 for free... Happened to me b4
Sent from my SGH-T989 using XDA Premium App
mightymike889 said:
U need a new simcard.... Go to a corporate store they'll give u 1 for free... Happened to me b4
Sent from my SGH-T989 using XDA Premium App
Click to expand...
Click to collapse
nope my sim card is working on my old galaxy s vibrant. this just happened out of the blue. don't know what else to do really lost.
saw01 said:
nope my sim card is working on my old galaxy s vibrant. this just happened out of the blue. don't know what else to do really lost.
Click to expand...
Click to collapse
Go to Tmobile...
Sent from my SGH-T989 using XDA App
saw01 said:
nope my sim card is working on my old galaxy s vibrant. this just happened out of the blue. don't know what else to do really lost.
Click to expand...
Click to collapse
I concur on going to T-Mobile and getting a new sim card for free.
In the least it sounds like your card works partially, so why not get a new fully functional one...
I had the EXACT same thing happen to me.
Call tmobile and have them send you a replacement phone--it was the only thing that worked.
(mine happened within a day of sim unlocking my phone...no clue if there was a connection).
tmobile WILL replace your phone, even if you bought it on craigslist. When the guy tells you 'no', tell them you would like to speak with someone about canceling your account.
Tell that person your story--how you are a good customer, how this phone was working, doesn't work now, etc...
Tell them that AT&T (true) will replace a phone you bought on craigslist, as long as it was an ATT phone and still under warranty.
This worked for me.
Worst case, you can send it back to samsung (but they won't send you a replacement...you have to send it in)
Good luck!

No signal after diassembly

I've disassembled my p930 yesterday to change the broken screen, but I'm not getting any signal after I reassembled it.
I thought maybe factory reset or re-flashing would solve it but that didn't work, and I've tried putting the antenna cable in and out like ten times.
It won't connect AT ALL to my network operator. It doesn't even detect any networks.
WiFi&bluetooth and everything else works.
Any ideas?
Have you tried flashing a rom that flashes all new baseband firmware etc? Like the ICS leak? Maybe all that is reset when antenna is unplugged. Just an idea. Also sure you have already but checking all connections and solder points on the hardware is where I would start.
Sent from my LG-P930 using xda app-developers app
Any update i'm having the same issue. I changed just the digitizer not the frame. I even went back to stock and still a no go
The sim card perhaps?
MrNubz said:
Any update i'm having the same issue. I changed just the digitizer not the frame. I even went back to stock and still a no go
Click to expand...
Click to collapse
I know it sounds odd, but I dropped my nitro a couple months ago on the sidewalk, and quite literally the only thing that broke was the sim card. I couldn't believe it, but sure enough they checked it at the at&t store and I had to replace it.
Dang ...at least i have my atrix 4g.
Sent from my MB860 using xda premium
I had to get a new phone because flashing nor changing the antenna could solve the problem...
Having the same issue, paid a phone repair service to replace my digitizer and now my phone get any signal, so I pretty much paid $130 so they can break my phone
That stinks
Sent from my MB860 using xda premium
nate1975 said:
I know it sounds odd, but I dropped my nitro a couple months ago on the sidewalk, and quite literally the only thing that broke was the sim card. I couldn't believe it, but sure enough they checked it at the at&t store and I had to replace it.
Click to expand...
Click to collapse
you ever figure it out facing same issue do you think its software or is it a hardware problem?
kennethcolman said:
you ever figure it out facing same issue do you think its software or is it a hardware problem?
Click to expand...
Click to collapse
he said "only thing that broke was the sim card." So neither the phone hardware or software, it was the SIM Card.
What about your IMEI? Check it, I'm using SU640 and sometimes I use a new ROM it lost IMEI, so it can be the reason

My signal suddenly disconnected????

OK, so I was gonna go to this place, and then I realized that my GNex had no signal! No whatsoever. It did spike up to full for like 30 seconds and got no signal again... Why does it do that? I did drop my phone before I noticed it, but when I dropped it, it still had full service, so I don't think that's it. I also flashed from yakjuux to takju (including radio and bootloader) but I did that few days ago and had no problem until today.
Since, it is still disconnected, I went to settings-mobile networks-available networks and then clicked Koodo (My carrier), then the message popped up saying "Cannot connect to this network right now. Please try again later." and now, I have this notification saying "Selected network (Koodo) is unavailable"
Does this mean that my carrier's sevice is off right now? Or does this mean that my phone is broken? Or does this mean that my SIM card is broken? I need answer ASAP!
Can anyone please help me? I really need to call and text people
Sent from my Galaxy Nexus using xda app-developers app
kyokeun1234 said:
Can anyone please help me? I really need to call and text people
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
The same thing happened to me yesterday around 17:30. I have a GSM Galaxy Nexus. I'm on T-Mobile's monthly 4g prepaid plan, so I thought the coverage was just spotty. When I got home the next day I noticed it was still like it. I called T-mobile to ask if there was a service disruption, and the rep informed me that there was not, but to bring it in. Indeed the rep himself was using a GSM Galaxy Nexus, and he had 4 bars. He even changed my sim and it still wouldn't pick up a signal. It's either the 4.1 update, which he had also, or we have bad radios.
cab7230 said:
The same thing happened to me yesterday around 17:30. I have a GSM Galaxy Nexus. I'm on T-Mobile's monthly 4g prepaid plan, so I thought the coverage was just spotty. When I got home the next day I noticed it was still like it. I called T-mobile to ask if there was a service disruption, and the rep informed me that there was not, but to bring it in. Indeed the rep himself was using a GSM Galaxy Nexus, and he had 4 bars. He even changed my sim and it still wouldn't pick up a signal. It's either the 4.1 update, which he had also, or we have bad radios.
Click to expand...
Click to collapse
Radio hardware or software? If software, can you give me link to the better radio? If hardware... I guess I gotta ask the seller to give me the receipt so I can tell Sammy... This is second time my GNEX breaking... I am getting too impatient...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
Can anyone please help me? I really need to call and text people
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Should use another phone to call your carrier and see whatsup.
How have you modified your phone? If you're stock, then its not your software. There's nothing in the 4.1 update or any of that that's known to be a bug with network connections.
Also, have you tried completely doing a factory reset and/or some airplane mode toggles or reboots?
---------- Post added at 08:06 PM ---------- Previous post was at 08:05 PM ----------
cab7230 said:
The same thing happened to me yesterday around 17:30. I have a GSM Galaxy Nexus. I'm on T-Mobile's monthly 4g prepaid plan, so I thought the coverage was just spotty. When I got home the next day I noticed it was still like it. I called T-mobile to ask if there was a service disruption, and the rep informed me that there was not, but to bring it in. Indeed the rep himself was using a GSM Galaxy Nexus, and he had 4 bars. He even changed my sim and it still wouldn't pick up a signal. It's either the 4.1 update, which he had also, or we have bad radios.
Click to expand...
Click to collapse
Highly doubt that a radio flash can fix this. Sounds like a tower/network issue or something you changed in your phone's settings. Sporadic network outages DO happen.
martonikaj said:
Should use another phone to call your carrier and see whatsup.
How have you modified your phone? If you're stock, then its not your software. There's nothing in the 4.1 update or any of that that's known to be a bug with network connections.
Also, have you tried completely doing a factory reset and/or some airplane mode toggles or reboots?
---------- Post added at 08:06 PM ---------- Previous post was at 08:05 PM ----------
Highly doubt that a radio flash can fix this. Sounds like a tower/network issue or something you changed in your phone's settings. Sporadic network outages DO happen.
Click to expand...
Click to collapse
I can guarantee you that it's not tower problem cuz my dad's Nexus S handles Koodo SIM just fine. If you are saying the truth... I am officially screwed since I got no receipt for the GNEX. I did email the seller of this GNEX if he can help me, but he didn't reply yet. Of course, that was few minutes ago and he probably didn't even check his email. I didn't change anything that can disrupt my cell connection. Also I am running stock and I did factory reset and the problem still occurs... Do you think this is because I dropped my phone?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
Also I am running stock and I did factory reset and the problem still occurs... Do you think this is because I dropped my phone?
Click to expand...
Click to collapse
Very likely could be the issue. Surely the seller isn't going to help you out if you dropped your phone... I'd make sure all of the pins in the SIM tray are working etc and its not damaged. That's easy to see at least.
Unless you can confirm your SIM is working fine in another phone, I'd still call to see if that SIM's account is all in order and active.
martonikaj said:
Very likely could be the issue. Surely the seller isn't going to help you out if you dropped your phone... I'd make sure all of the pins in the SIM tray are working etc and its not damaged. That's easy to see at least.
Click to expand...
Click to collapse
I dunno... The seller was really nice enough to help me... I bought this from the guy, not the store btw... After he first helped me, when he got my phone back, he didn't give me the receipt. So I'm just hoping to God that he'll help me... Also IF sim tray or anything is damaged... How can you know? Sorry for the nooby question but it doesn't look very damaged... Also when I go to service property setting and click search for service, Koodo does show up but when I try to connect to it, it doesn't connect...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
I dunno... The seller was really nice enough to help me... I bought this from the guy, not the store btw... After he first helped me, when he got my phone back, he didn't give me the receipt. So I'm just hoping to God that he'll help me... Also IF sim tray or anything is damaged... How can you know? Sorry for the nooby question but it doesn't look very damaged... Also when I go to service property setting and click search for service, Koodo does show up but when I try to connect to it, it doesn't connect...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Just look at the tray and see if the pins are damaged or bent.
If somethings "broken", its likely something broken internal from when you dropped it.
Did you take the SIM out and use it in another phone to confirm 100% that your account/SIM is working properly? This is just part of troubleshooting... super easy and quick way to eliminate one potential problem.
martonikaj said:
Just look at the tray and see if the pins are damaged or bent.
If somethings "broken", its likely something broken internal from when you dropped it.
Did you take the SIM out and use it in another phone to confirm 100% that your account/SIM is working properly? This is just part of troubleshooting...
Click to expand...
Click to collapse
OK I'll make sure I check that tomorrow... I can't right now... I can 100% confirm that SIM card is working fine... My dad's Nexus S was able to make calls and use 3g
If it was SIM slot bent or broken, is there a way to fix it?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
OK I'll make sure I check that tomorrow... I can't right now... I can 100% confirm that SIM card is working fine... My dad's Nexus S was able to make calls and use 3g
Click to expand...
Click to collapse
So you put your SIM in his phone and it worked just fine? Okay so that means its your phones hardware.
If it was SIM slot bent or broken, is there a way to fix it?
Click to expand...
Click to collapse
Depends on the damage. It might be easy as bending some prongs, might be as much work as replacing the SIM tray. Unless it dropped at a really weird angle though, I doubt the SIM tray got damaged... the reason I recommend it is its the easiest thing to check without disassembling the phone. Everything else inside is much much harder to diagnose.
Like I've said over and over, if you've done a factory reset (and are on stock firmware) / reboots and the problem persists, its not a firmware/software issue. Also, if your SIM works fine, then likely you severely damaged something inside the device when you dropped it.
martonikaj said:
So you put your SIM in his phone and it worked just fine? Okay so that means its your phones hardware.
Depends on the damage. It might be easy as bending some prongs, might be as much work as replacing the SIM tray. Unless it dropped at a really weird angle though, I doubt the SIM tray got damaged... the reason I recommend it is its the easiest thing to check without disassembling the phone. Everything else inside is much much harder to diagnose.
Like I've said over and over, if you've done a factory reset (and are on stock firmware) / reboots and the problem persists, its not a firmware/software issue. Also, if your SIM works fine, then likely you severely damaged something inside the device when you dropped it.
Click to expand...
Click to collapse
OK thanks in advance... I'll make sure to check that out as soon as I can. One last question... Do you know any place near Niagara Falls (Canada) that does phone repairs? I know this is a weird question, but just in case you know somewhere and just in case I need a backup plan...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
OK thanks in advance... I'll make sure to check that out as soon as I can. One last question... Do you know any place near Niagara Falls (Canada) that does phone repairs? I know this is a weird question, but just in case you know somewhere and just in case I need a backup plan...
Click to expand...
Click to collapse
I have no idea...
martonikaj said:
I have no idea...
Click to expand...
Click to collapse
Dammit.... I heard that fixing hardware related stuff is very expensive... Hopefully it's only some part of the phone that you can replace that is damaged, not something that I need to replace motherboard for... Thank you so much for your efforts... I guess if it's not sim tray problem, I am officially screwed and probably have to put down over 100bucks...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

Supposed to be unlocked, SIM not registering

Just bought this phone... the power button doesn't work but that's another issue. The IMEI is fine, and the guy said the phone was unlocked. It is on 4.2.2 CM10... When I put in my T-mobile sim card, it does say there is a SIM but it refuses to register on any network. The SIM is fine (works on my other phone) so it is not a defective SIM. I have set the APN to epc.tmobile.com and everything, but when I go to mobile networks and try automatic registration, it attempts to register for a few minutes then says that the SIM won't allow me to register.
Like I said I checked and the IMEI is clean, phone not stolen... Any ideas?
imranh101 said:
Just bought this phone... the power button doesn't work but that's another issue. The IMEI is fine, and the guy said the phone was unlocked. It is on 4.2.2 CM10... When I put in my T-mobile sim card, it does say there is a SIM but it refuses to register on any network. The SIM is fine (works on my other phone) so it is not a defective SIM. I have set the APN to epc.tmobile.com and everything, but when I go to mobile networks and try automatic registration, it attempts to register for a few minutes then says that the SIM won't allow me to register.
Like I said I checked and the IMEI is clean, phone not stolen... Any ideas?
Click to expand...
Click to collapse
i have the same problem, except im in canada
Bump because I'm still having trouble. I restored to a 4.1.2 odexed/zipaligned Stock ROM and I'm still having trouble. I see a circle with a line through it in the status bar but that's the only indication of anything. Pulling down status bar doesn't show me anything and playing with mobile network settings doesnt even seem to be be giving me any error messages. SIM still works fine in my other phone and the note 2 is still clean imei...
imranh101 said:
Bump because I'm still having trouble. I restored to a 4.1.2 odexed/zipaligned Stock ROM and I'm still having trouble. I see a circle with a line through it in the status bar but that's the only indication of anything. Pulling down status bar doesn't show me anything and playing with mobile network settings doesnt even seem to be be giving me any error messages. SIM still works fine in my other phone and the note 2 is still clean imei...
Click to expand...
Click to collapse
Ok what phone carrier is it from? AT&T it T-Mobile? Sounds like a AT&T GN2.. did you try to flash another modem the newest release??
That might help you problem!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Ok what phone carrier is it from? AT&T it T-Mobile? Sounds like a AT&T GN2.. did you try to flash another modem the newest release??
That might help you problem!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
It is an AT&T Galaxy Note 2, I'm trying to use T-Mobile on it. I didn't flash any modems.
imranh101 said:
It is an AT&T Galaxy Note 2, I'm trying to use T-Mobile on it. I didn't flash any modems.
Click to expand...
Click to collapse
You can start here to try to put the phone back to stock.
http://forum.xda-developers.com/showthread.php?p=43514894
Then go here to unlock!:thumbup:
http://forum.xda-developers.com/showthread.php?p=34661189
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
You can start here to try to put the phone back to stock.
http://forum.xda-developers.com/showthread.php?p=43514894
Then go here to unlock!:thumbup:
http://forum.xda-developers.com/showthread.php?p=34661189
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Welp... The bad news is that my power button is broken, meaning I can't turn on the phone (pulled battery and no way to get it past the "charing" screen) until I have fixed that.
The good news is... there is no good news...
So yeah, I guess I need to order the replacement part (it looks quite simple to fix, no ungluing/gluing required) so I will repair it myself then get on this next matter (SIM card not working)
imranh101 said:
Welp... The bad news is that my power button is broken, meaning I can't turn on the phone (pulled battery and no way to get it past the "charing" screen) until I have fixed that.
The good news is... there is no good news...
So yeah, I guess I need to order the replacement part (it looks quite simple to fix, no ungluing/gluing required) so I will repair it myself then get on this next matter (SIM card not working)
Click to expand...
Click to collapse
Wow ok. Sounds like a world of problems!:banghead:.
Probably why they got rid of it. Lol
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Wow ok. Sounds like a world of problems!:banghead:.
Probably why they got rid of it. Lol
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yeah, I figure as much... I figured I was getting a deal at $240 since a power button would cost about $10 to replace, but now it's a whole nother issue....
Popped the phone open and the power button is unbelieveably easy to replace. Like the easiest fix I have ever seen in my life.
So I ordered the part ($4 shipped, should be here by friday) and will be able to fix that.
I figure if nothing else I can sell it as AT&T phone and just buy a T-Mobile one.
Lol..
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
imranh101 said:
It is an AT&T Galaxy Note 2, I'm trying to use T-Mobile on it. I didn't flash any modems.
Click to expand...
Click to collapse
Are you planning to use T-Mobile's UMTS network or AWS network?
To use AWS band you need to follow this thread.
ruinkhan said:
Are you planning to use T-Mobile's UMTS network or AWS network?
To use AWS band you need to follow this thread.
Click to expand...
Click to collapse
I see. But I figure even without flashing that I should at least get 2g/Edge, right? I wasnt even getting that

[Q] My data settings is whack.

My note 2 has been weird for 2 weeks its been using only E data service instead of 4G or LTE. I updated it went back to LTE but sadly it went back to E.
Non of the towers are down in my area (tested on my S2). I got a new sim card from T-Mobile yesterday but it still didn't change anything. I got a suggestion to ask someone on here if they could generoulsy give me there NV backup and IMEI so It can use someone elses 4G settngs to get rid of my E speed problem. If anyone would like to help me PM me.
Worst case call customer care and get a replacement. The note 2 hasn't been out a year so it still has warranty.
Sent from my SGH-T889 using XDA Premium 4 mobile app
murtillon said:
My note 2 has been weird for 2 weeks its been using only E data service instead of 4G or LTE. I updated it went back to LTE but sadly it went back to E.
Non of the towers are down in my area (tested on my S2). I got a new sim card from T-Mobile yesterday but it still didn't change anything. I got a suggestion to ask someone on here if they could generoulsy give me there NV backup and IMEI so It can use someone elses 4G settngs to get rid of my E speed problem. If anyone would like to help me PM me.
Click to expand...
Click to collapse
Nobody in there right mind will give you there IMEI. That is your phone social security number. Anyway have you played with apn settings?
G7Baker said:
Nobody in there right mind will give you there IMEI. That is your phone social security number. Anyway have you played with apn settings?
Click to expand...
Click to collapse
Yes I have its on the Fast Tmobile LTE.
murtillon said:
Yes I have its on the Fast Tmobile LTE.
Click to expand...
Click to collapse
My suggesting is to call tmobile rep explain to them about your hardware problem. If they narrow it down to hardware problem then they will go through a warrenty exchange. But make sure there is no drop damge like wear and tear or scuffing then they will charge you 157 $ for that. Make sure you put phone back to stock abd reset counter. From experince I gone through this situation and 5$ 1 time processing fee for next billing.
Sent from my SGH-T889 using xda app-developers app

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