please help with call issue - Sony Xperia ZL

I got my zl for four months almost
I unlocked bl and rooted everything was fine until this afternoon
when I call someone they can't hear me they said my voice very low or no voice .
but when I turn to speaker they can hear me!?!
so first in my mind is maybe rom problem but after I flash .423 ftf two times the problem still exist
anyone have this kind of issue??!
now if I call sony usa do I still have warranty of my phone? and how can I go back to lock bl?
thank you
edit: phone ship to Sony repair department and wait for like 20 days
they return to me without fixed and I called them sent it back to Sony again
and they said will send me new one in overnight on July 30 for replace but the funny thing
is until now I still waiting for my phone and I called 5 times already.every time said I ship it today you will get it tomorrow but never do
**** Sony...

no one know how to go back to lock bootloader?

paullu said:
no one know how to go back to lock bootloader?
Click to expand...
Click to collapse
It's easy to relock the bootloader with Flastool, but unless you've done the proper TA Backup, you already lost forever the Bravia Engine and the DRM keys, so it's very easy for Sony to see that your bootloader has once been unlocked.
Maybe there's a chance to fix the call issue if (after relock the bootloader) you reflash the Stock ROM with full wipe option enabled... (remember to backup, of course).

Did you get water/moisture in the microphone area?

stygian16 said:
Did you get water/moisture in the microphone area?
Click to expand...
Click to collapse
No. it is just happened
Andre Verissimo said:
It's easy to relock the bootloader with Flastool, but unless you've done the proper TA Backup, you already lost forever the Bravia Engine and the DRM keys, so it's very easy for Sony to see that your bootloader has once been unlocked.
Maybe there's a chance to fix the call issue if (after relock the bootloader) you reflash the Stock ROM with full wipe option enabled... (remember to backup, of course).
Click to expand...
Click to collapse
Just call Sony today and ready to ship phone to Sony for repair. It is very strange

paullu said:
I got my zl for four months almost
I unlocked bl and rooted everything was fine until this afternoon
when I call someone they can't hear me they said my voice very low or no voice .
but when I turn to speaker they can hear me!?!
so first in my mind is maybe rom problem but after I flash .423 ftf two times the problem still exist
anyone have this kind of issue??!
now if I call sony usa do I still have warranty of my phone? and how can I go back to lock bl?
thank you
Click to expand...
Click to collapse
Really delayed reply Sorry. But im facing this issue as well. is your phone fixed now???

coolrevi said:
Really delayed reply Sorry. But im facing this issue as well. is your phone fixed now???
Click to expand...
Click to collapse
I just want to say ****ing Sony customer service
I sent my phone on July 10 and they said they will give me
replace new one but until now I still didn't get it
every time I call them they always said sorry always said will ship me
one in overnight but never do.WTF
how can I trust you again Sony how!!!!!

paullu said:
I just want to say ****ing Sony customer service
I sent my phone on July 10 and they said they will give me
replace new one but until now I still didn't get it
every time I call them they always said sorry always said will ship me
one in overnight but never do.WTF
how can I trust you again Sony how!!!!!
Click to expand...
Click to collapse
Wtf.. That's outrageous
Sent from my C6502 using xda app-developers app

I had the same problem a few days ago and went to sony customer care. All they did was repair my software and gave back the phone in an hour. Everything was working fine and perfect. I was happy but then the very next day the first call and the problem started. I went to call settings and unchecked microphone suppression. And that solved the problem.
Sent from my C6503 using xda premium

dj_richard05 said:
I had the same problem a few days ago and went to sony customer care. All they did was repair my software and gave back the phone in an hour. Everything was working fine and perfect. I was happy but then the very next day the first call and the problem started. I went to call settings and unchecked microphone suppression. And that solved the problem.
Sent from my C6503 using xda premium
Click to expand...
Click to collapse
I think I've had this problem too. Does it sound similar?
http://forum.xda-developers.com/showthread.php?t=2394726

dj_richard05 said:
I had the same problem a few days ago and went to sony customer care. All they did was repair my software and gave back the phone in an hour. Everything was working fine and perfect. I was happy but then the very next day the first call and the problem started. I went to call settings and unchecked microphone suppression. And that solved the problem.
Sent from my C6503 using xda premium
Click to expand...
Click to collapse
I don't think so mine can fixed by go call setting unchecked microphone
Me reset my phone also flash ftf file via flashtool

schnidex said:
I think I've had this problem too. Does it sound similar?
http://forum.xda-developers.com/showthread.php?t=2394726
Click to expand...
Click to collapse
I have more Serious issue than you
When I talk on the phone other end always either can't hear me or my voice very very low

paullu said:
I have more Serious issue than you
When I talk on the phone other end always either can't hear me or my voice very very low
Click to expand...
Click to collapse
Yeah that's exactly what. We are speaking about. If other person can hear it I should yell. If noise suppression it's checked even that's not possible.
Sent from my C6502 using xda app-developers app

Use SONY UPDATE SERVICE and flash stock firmware once. Try and see
Sent from my C6503 using xda premium

dj_richard05 said:
Use SONY UPDATE SERVICE and flash stock firmware once. Try and see
Sent from my C6503 using xda premium
Click to expand...
Click to collapse
I did that all already
No help

Related

HOX Vibration problem

What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
Click to expand...
Click to collapse
Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
Asheel said:
Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
TidyGnu said:
I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
Click to expand...
Click to collapse
That's bad luck...I hope they are giving you a replacement instead of just fixing it...
Sent from my HTC One X using xda app-developers app
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
Click to expand...
Click to collapse
They actually scammed you by saying they updated it(when it was updated already like you say) You should go back, yell at them and take out some frustration if you wish =P
Don't root your phone to install another rom, try fixing it as is on stock rom.
I would try these:
1)Factory Reset
2)Update to latest FW
3)HTC Diagnostics Test (Has a vibration test)
4)Haptic Feedback On(To see if it vibrates on typing and tapping and such)
5)Phone Ringing with vibration
If any of the above work, then its definitely a software problem.
If they don't, either way you have to go back to HTC. Try getting a replacement. Say you're tired of coming back again and again to get your phone fixed, "Give me a replacement or My Money back"
I read another post a few weeks back where the user was experiencing these mechanical sounds on haptic feedback(I also have that problem) but his vibration stopped altogether. He got his HOX replaced.
Anyways Good Luck.
ICO187 said:
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
Click to expand...
Click to collapse
I don't recommend hijacking the thread, create your own thread
Sorry I'm probably stepping on his thread too, but please point in any directtion before I have an inoperable phone and a hard time getting HTC to cover.
However, I an issue that will f-up this phone I'm afraid. I have on a daily basis what I would describe as an alarm of some sorts (can't duplicate) that runs about 15 seconds once to twice daily at full vibration. Not rooted and have reset 3 times.
If you've ever run a battery drain program with full vibration on. Not good for the phone. I'm at a loss in this one, really dreading tech support or my local store. Will run the HTC diags but any other ideas greatly appreciated
No receipt, no box and I traded for it on Craig'slist 2weeks ago..
Sent from my HTC One X using Tapatalk 2
My friend had the same problem with a HOX - it wouldn't vibrate at all. He tried doing a factory reset and playing with settings, but nothing worked, so he sent it back and got a replacement. I'm not sure you can do anything about it since it's likely a hardware problem.

[Q] Screen turns off when moving joypad! Help!

Hello. Got a problem with my Xperia Play R800i. When I move my joypad the screen turns off, but the phone is still working: i hear menu sounds, music is playing everything is working but the screen is dark...when I send my phone to sleep and than turn it on the screen turns on, in that case the phone works well in opened and in closed forms. Got any ideas? I am from poor country and do not have service center) The guy in local service store watched on me like I came from a galaxy far far away......
williambloody said:
Hello. Got a problem with my Xperia Play R800i. When I move my joypad the screen turns off, but the phone is still working: i hear menu sounds, music is playing everything is working but the screen is dark...when I send my phone to sleep and than turn it on the screen turns on, in that case the phone works well in opened and in closed forms. Got any ideas? I am from poor country and do not have service center) The guy in local service store watched on me like I came from a galaxy far far away......
Click to expand...
Click to collapse
Are you using a custom rom or kernel? Or are you on stock? The best way to solve these issues is to flash an ftf. If if doesnt get fixed then its probably a hardware issue. But id wait to see if others have ever had a similar problem.
Sent from my r800x using xda developers app
Mine also doing the same since a week ago, my R800a it's running rooted on 2.3.4 [.58] stock ROM/kernel and unlocked bootloader.
Sent from my GT-N7100 using xda app-developers app
abdel12345 said:
Are you using a custom rom or kernel? Or are you on stock? The best way to solve these issues is to flash an ftf. If if doesnt get fixed then its probably a hardware issue. But id wait to see if others have ever had a similar problem.
Sent from my r800x using xda developers app
Click to expand...
Click to collapse
I got 2.3.4 [4.0.2.A.0.69] stock ROM/kernel and unlocked bootloader. Nothing changed after purchase.
Then i think its a hardware issue sorry
Sent from my r800x using xda developers app
Solved!
Solved after replacing flex cable.

[Q] Xperia acro S go crazy!!!!!! need support

I just bought a Acro S few week ago . the phone was great , but after update it to Jelly bean i'm counter some display bug . The display .go crazy sometime and blinking red , and it go back to normal . This is really frustrated for me , and i'm a newb , the phone wasn't root or any thing
Here is the video about the problem: youtube:laugh:com/watch?v=YWwKGJmiNIk (cant post link)
Thanks in advance!!!.
greenmate said:
I just bought a Acro S few week ago . the phone was great , but after update it to Jelly bean i'm counter some display bug . The display .go crazy sometime and blinking red , and it go back to normal . This is really frustrated for me , and i'm a newb , the phone wasn't root or any thing
Here is the video about the problem: youtube:laugh:com/watch?v=YWwKGJmiNIk (cant post link)
Thanks in advance!!!.
Click to expand...
Click to collapse
Go to Settings > Developer Options
Uncheck the following :
Show GPU view updates
Show surface updates
OR
reset the Developer Options by Disabling it and then Enable it
I did everything like you said, nothing change!:crying:
1.try reset setting your phone... if no changes, try to flash stock jb acro s... the latest 6.2.b.1.96
reset and get stock through PC companion still go crazy
Still no improvement , any ideas?
greenmate said:
Still no improvement , any ideas?
Click to expand...
Click to collapse
Still no improvement , any ideas?I live in Lincoln , Nebraska, so where can i get my phone check or sony warranty service?
greenmate said:
Still no improvement , any ideas?I live in Lincoln , Nebraska, so where can i get my phone check or sony warranty service?
Click to expand...
Click to collapse
try factory reset...
teddy0209 said:
try factory reset...
Click to expand...
Click to collapse
Did it! Still blinking like crazy , maybe this is a hardware problem? but sometime it came back normal and then keep blinking
greenmate said:
Did it! Still blinking like crazy , maybe this is a hardware problem? but sometime it came back normal and then keep blinking
Click to expand...
Click to collapse
If you tried everything including wiping everything then reflashing the latest rom or restoring back to ics, then it must be a hardware problem...
Sent from my iPhone using Tapatalk - now Free
greenmate said:
Did it! Still blinking like crazy , maybe this is a hardware problem? but sometime it came back normal and then keep blinking
Click to expand...
Click to collapse
last resort bro, bring the device to a service center
boyheadkick said:
last resort bro, bring the device to a service center
Click to expand...
Click to collapse
Or to the shop you bought the device just for referral, they would would usually do that...
Sent from my iPhone using Tapatalk - now Free
thank you all fro helping! but how can i sent my phone to a service center? cause i live very far away
greenmate said:
thank you all fro helping! but how can i sent my phone to a service center? cause i live very far away
Click to expand...
Click to collapse
Where are you from? Where did you bought your phone?
Sent from my iPhone using Tapatalk - now Free
I live in Lincoln, Nebraska . I bought it brand through a dealer on Ebay, I cant return it because it only apply 2 weeks after the purchases
greenmate said:
I live in Lincoln, Nebraska . I bought it brand through a dealer on Ebay, I cant return it because it only apply 2 weeks after the purchases
Click to expand...
Click to collapse
. Just check out my phone the flickering gone for a moment then came back

[Q] Microphone suddenly not working?

Hi guys,
Tried to make a call the other morning, and now my microphone doesn't work. It's a 6502. When I try the service menu checks, the front mic doesn't respond, the secondary mic does. Finally, when I try to use something like Voice Search, it appears to not respond for a few seconds, then at the last moment it does (but can't recognize anything), sort of like the automatic gain control is ramping way up.
Hardware issue? Any possibility it's software before I go buy a new microphone section?
I did a total wipe and tried doomlord kernel, then loaded the eXistenZ ROM, no change.
DalSegno said:
Hi guys,
Tried to make a call the other morning, and now my microphone doesn't work. It's a 6502. When I try the service menu checks, the front mic doesn't respond, the secondary mic does. Finally, when I try to use something like Voice Search, it appears to not respond for a few seconds, then at the last moment it does (but can't recognize anything), sort of like the automatic gain control is ramping way up.
Hardware issue? Any possibility it's software before I go buy a new microphone section?
I did a total wipe and tried doomlord kernel, then loaded the eXistenZ ROM, no change.
Click to expand...
Click to collapse
Nobody knows whats the problem. Its with MOST of XPERIA ZL phones. i am facing the same issue. try unchecking noise suppression in call settings. works sometimes. suggest you take it to service center
coolrevi said:
Nobody knows whats the problem. Its with MOST of XPERIA ZL phones. i am facing the same issue. try unchecking noise suppression in call settings. works sometimes. suggest you take it to service center
Click to expand...
Click to collapse
I've tried that noise suppression fix but it didn't change anything.
coolrevi said:
Nobody knows whats the problem. Its with MOST of XPERIA ZL phones.
Click to expand...
Click to collapse
@coolrevi:
@DalSegno:
It doesn't seems normal. Have your mobile fell into the water, or have you used the "blow to unlock" app, perhaps?
Andre Verissimo said:
@coolrevi:
@DalSegno:
It doesn't seems normal. Have your mobile fell into the water, or have you used the "blow to unlock" app, perhaps?
Click to expand...
Click to collapse
I don't think mine's been in any contact with water and no I don't use any app that would abuse the mic like that. I've ordered a replacement mic section from eBay, I'll install that and see if it works. I found one example where the repair notes from sony indicated it was indeed a hardware problem.
DalSegno said:
I don't think mine's been in any contact with water and no I don't use any app that would abuse the mic like that. I've ordered a replacement mic section from eBay, I'll install that and see if it works. I found one example where the repair notes from sony indicated it was indeed a hardware problem.
Click to expand...
Click to collapse
But why u don't send your phone to Sony? It is under warranty.
Sent from my C6506 using xda app-developers app
I don't think Sony Canada is too likely to fix my European 6502 that I have no proof of purchase of. Am I wrong?
Andre Verissimo said:
@coolrevi:
@DalSegno:
It doesn't seems normal. Have your mobile fell into the water, or have you used the "blow to unlock" app, perhaps?
Click to expand...
Click to collapse
I have used blow to unlock.. Just for a day..
Sent from my C6502 using xda app-developers app
This has happened to me as well since Sunday. Nobody could hear me on a call. I was only heard a little when using the speaker, or using a headset. I've made a factory reset and disabled the noise reduction and now people can hear me but very very low ... ! Will try installing another rom or making a recovery trough PC Companion to see if it helps.
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
DalSegno said:
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
Click to expand...
Click to collapse
You should have sent the phone to Sony, it's still under warranty.
Sent from my C6506 using xda app-developers app
They would not fix it for free because it's in the wrong region. Mine is a C6502 which they don't support over here.
DalSegno said:
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
Click to expand...
Click to collapse
Did you make a video or something of the process ? May need to do the same. Mine seems to be working after a PC Companion repair, but very very low...
DalSegno said:
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
Click to expand...
Click to collapse
Could you please show a demo video. This might just help lot of people here
Sent from my C6502 using xda app-developers app

[Q] Sound Problem After KitKat Upgrade

Hi, I recently Upgraded to kItkat & and now i notice that When i play a Video, sound is routed from Earpiece not from loudspeaker. When i restart & play the video again it is played on Loudspeaker. Same thing is also happening when i receive a Call. Ringtone is being played from earpiece not on the speaker, so its very hard to hear. Any Solution ??
I have the same problem. This is ridiculous for Sony. I have met this problem in youtube and Spotify as well.
Edit: Same problem with Z1 too. http://forum.xda-developers.com/showthread.php?p=51324888
Unfortunately z1 compact xda forum seems like a graveyard. Not a lot of active participations . It's better for somenone to look in Z and Z1 forums .
It happened to me once. Just as you said, i restarted the phone and it never happens again.
Have you this fix FOR Z1:
http://forum.xda-developers.com/showthread.php?p=51321761
Sent from my D5503 using xda app-developers app
The fix doesn't work. Even OP acknowledged that on the last post.
harrishanifa said:
The fix doesn't work. Even OP acknowledged that on the last post.
Click to expand...
Click to collapse
They are still this error!
papzi57 said:
They are still this error!
Click to expand...
Click to collapse
Until there is an update then there isn't a right lot you can do, sure it's frustrating but if you want a Phone that doesn't have issues, buy an iPhone or wait for an update.
XperienceD said:
Until there is an update then there isn't a right lot you can do, sure it's frustrating but if you want a Phone that doesn't have issues, buy an iPhone or wait for an update.
Click to expand...
Click to collapse
iPhone without error:

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