Touch screen no longer works - Xperia Arc Q&A, Help & Troubleshooting

First off, im more than confident it is a hardware problem.
I was out climbing in the sun at the weekend using my phone for pics etc.
Went to sleep and when i woke up (by the alarm) the touchscreen wouldnt work so i pulled the battery to get alarm to stop.
Restarted multiple times - no effect
Flashed all stock ftf's - no effect
Flashed lots of different kernels and tried lots of roms - no effect
Hardware keys still work, i can change volume and get the power menu to appear and obviously wake the phone with the home button
My only idea of what has happened is the phone has seriously overheated and damaged the digitizer which i have read is quite delicate.
Any ideas before I take phone apart to replace?
Im 2 months away from upgrading!

yo-meister said:
Restarted multiple times - no effect
Flashed all stock ftf's - no effect
Flashed lots of different kernels and tried lots of roms - no effect
Click to expand...
Click to collapse
if you did this and nothing happens, i think it is hw problem...

Yeah I figured as much.
Just taken the phone apart and re-assembled just to make sure I can do it and it works haha
Much easier than I thought!
Ill update when I fit the new one.

Touchscreen not functioning can also mean that you flashed the wrong kernel. Did you check before taking apart the phone?
Edit: Misread what was in front, problem could be hardware related.
僕のLT18iから送られてきた

popthosegaskets said:
Touchscreen not functioning can also mean that you flashed the wrong kernel. Did you check before taking apart the phone?
僕のLT18iから送られてきた
Click to expand...
Click to collapse
How can it be kernel issue, if he took pictures and the next morning touch screen stopped working?

Update.
Replaced the entire screen/digitizer assembly today. Powered phone on, screen still displaying properly and hardware keys still work.
But touch STILL wont work.
Run out of ideas now, there's nothing else to replace apart from the main board or hardware keys board.
So I suppose its bye bye xperia arc
Why are all new phones so damn big haha

Related

[Q] home button and lower left screen no longer works

I am running miui 12.11.1, stock kernel. My droid incredible as the AMOLED screen. My home button and the lower left part of the screen no longer respond to touch input. I have to rotate the screen to use parts of my screen now or I can't type in the "a" on the keyboards, or pull down the menu in landscape mode. I've wiped cache, and full wipe, but it has made no difference. I also cannot mount the internal sd card but that is a known issue with this rom I believe.
I've also tried going to a completely different rom CM 6.1 stable. but I have the same issue.
Ideas or assistance would be appreciated.
this sounds like a hardware issue and is most likely unrelated to ROM/kernel/recovery
Sounds like the digitizer screen. Same thing happened to me. Look on Ebay for a new one.
this happens with certian Dinc's. i bought a new screen to fix my home button issue because they are linked, i ended finding out it was a loose cable but according to HTC its a rare problem and was isolated to a few phones
eh. . that is ok. If it is a hardware issue than I'm just unluckly. I guess I just need to remember to rotate the screen left instead of right. Is there an easy way to map the home button to the search hard button?
I guess if it is really annoying I'll sell it to one of the devs here who could put it to good use.
Doubt its a hardware issue so test it before listening to anyone on here. I have miui as well and I have the same problem then I did a nand and flashed a new rom and it worked but I restored and the nand and the problem was back. I thought it was kernel but I flashed different ones but that isn't it...i flashed the zip for data throttling instead of editing it myself but I doubt that is the prob...so I have no cle right now I was just going to give up because now I don't even get any calls so make sure you test to rule out a hardware issue because I doubt it is bc I have the same issue and they keep getting worse until I flash a new rom. I'll try to figure it out. Ley me know on recent changes you made so that I can have some help trying to figure it out.
Well, Like I said, I wiped, factory, reset and flashed a completely different rom (went from MIUI to CM Stable) and one side of the screen was unresponsive. I turned off the phone to put in a battery and now I have all my buttons and everything seems to be working again.
vincent_price said:
Well, Like I said, I wiped, factory, reset and flashed a completely different rom (went from MIUI to CM Stable) and one side of the screen was unresponsive. I turned off the phone to put in a battery and now I have all my buttons and everything seems to be working again.
Click to expand...
Click to collapse
I've heard of issues with extended batteries where the pressure distorts the screen so it doesn't work...
Could that've been the case?
I doubt it was the battery, I had the original battery in there when it was not working and I'm using the extended battery now and it is working, both batteries have identical physical dimensions. It may very well be a hardware issue, I noticed that when I was having problems, I could not mount my sdcard on my pc. The cable was plugged in, the phone asked if I wanted to sync with the PC but it never showed up in windows. I did it just now (running CM6) and it works. The usb cable/port is underneath the home button so maybe that port is just fragile and causing issues? I never liked the location of that port, it should be on top of the phone or underneath, away from screen as much as possible.

[Q] How to turn Epic screen back on?

My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...
if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,
i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?
also, i cant even see the vol down camera power screen
help please
mrose61692 said:
My Epic's screen turned black yesterday for no apparent reason however the touch screen still works...
if i touch and scroll the lock up it still makes the sounds and i can guess were to touch to turn my alarm off on the black screen and that works, as all the buttons! i just cant see the screen anymore,
i did not install anything new, last thing i remember doing is just taking a picture. now i have a working phone with a black screen how do i fix this?
also, i cant even see the vol down camera power screen
help please
Click to expand...
Click to collapse
Can you get into download mode??
With the phone off .. Press 1 (on the keyboard) and power. If so, maybe try to odin back to EC05 stock
http://forum.xda-developers.com/showthread.php?t=1027904
good luck
If on boot after pulling battery it is still black and download mode shows nothing, and you have tried Odin (it works but you see nothing still) I am afraid you need to head to the Sprint store.
kennyglass123 said:
If on boot after pulling battery it is still black and download mode shows nothing, and you have tried Odin (it works but you see nothing still) I am afraid you need to head to the Sprint store.
Click to expand...
Click to collapse
Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday
I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?
PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)
thanx 4 taking the time to answer my questions
mrose61692 said:
Update: after ltting my phone sit on the charger for about 3 hours it came back on
BUT it went right back to the previous (working but all black screen) problem wen
i made a call which i now remember is what triggered it yesterday
I just tried getting into download mode and it did not work or show up
anyy further suggestions? if not can i ask the sprint store 4 help if i rooted my phone and unlocked it for boost?
PS. (i been making outgoin calls for months now n this never happened even with it rooted & inlocked)
thanx 4 taking the time to answer my questions
Click to expand...
Click to collapse
try to odin to ec05 stock ... leave your phone again for a while and see when you get your screen back if you can get to download mode and odin that stock rom ... this will allow you to see if it is something up with a rom you're running.
if it does it then, you'll be at stock so when you go to the sprint store; it won't be an issue.
jdelano said:
try to odin to ec05 stock ... leave your phone again for a while and see when you get your screen back if you can get to download mode and odin that stock rom ... this will allow you to see if it is something up with a rom you're running.
if it does it then, you'll be at stock so when you go to the sprint store; it won't be an issue.
Click to expand...
Click to collapse
I agree Odin back to stock is your best option and if that dosn't work you probaly stuck with a black screen!
Yes, if you got it to come on once by leaving it you should be able to do it again and Odin before making any calls.
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
mrose61692 said:
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
Click to expand...
Click to collapse
great news, glad you have a working Epic again.
mrose61692 said:
I had no choice but to take it to the sprint store
they fixed it !!!
thankx again guys 4 all ur help!
Click to expand...
Click to collapse
Hey, I know this is an old post but I have an old Epic I'd like to see if I can trade into for credit towards a Galaxy S III but I'm having the exact same problem as described here:
Softkeys light up, screen hepatic feedback "buzz" can be felt, can swipe to unlock and answer a call based on blind-memory of what to swipe but other than that, the screen is completely black. Not black as in lit up but devoid of any other color except black, but gone dark.
If it weren't for the softkeys being lit, I would assume the screen were either broken or disconnected from the motherboard somehow. There are no cracks in the screen. Phone has seen better days for sure but the screen is intact and all functions were working perfectly before it simply...blipped off in front of my eyes.
I've tried doing as you did: charging it for 3+ hours and seeing if that worked at least temporarily. No go.
Assuming our two phones were experiencing exactly the same issue, can you tell me when you had it repaired, if the issue was a hardware or software issue? If hardware, did they have to replace the screen? or was it merely not connected properly somewhere?
If it was a software issue, how did they repair it? I'm assuming I can, in fact, get the phone into download mode, but without a visible screen, I can't boot off of a zip file or see if any of my actions are successful. Can't be sure I cleared the caches properly before I proceed, etc.
Phone was last running toadlife's CleanGB prior to the FC09 update and I'm pretty sure, prior to EL30 (I can't remember but I'm pretty sure it was).
Again, I know this is old but any feedback would be appreciated.
navkat said:
Hey, I know this is an old post but I have an old Epic I'd like to see if I can trade into for credit towards a Galaxy S III but I'm having the exact same problem as described here:
Softkeys light up, screen hepatic feedback "buzz" can be felt, can swipe to unlock and answer a call based on blind-memory of what to swipe but other than that, the screen is completely black. Not black as in lit up but devoid of any other color except black, but gone dark.
If it weren't for the softkeys being lit, I would assume the screen were either broken or disconnected from the motherboard somehow. There are no cracks in the screen. Phone has seen better days for sure but the screen is intact and all functions were working perfectly before it simply...blipped off in front of my eyes.
I've tried doing as you did: charging it for 3+ hours and seeing if that worked at least temporarily. No go.
Assuming our two phones were experiencing exactly the same issue, can you tell me when you had it repaired, if the issue was a hardware or software issue? If hardware, did they have to replace the screen? or was it merely not connected properly somewhere?
If it was a software issue, how did they repair it? I'm assuming I can, in fact, get the phone into download mode, but without a visible screen, I can't boot off of a zip file or see if any of my actions are successful. Can't be sure I cleared the caches properly before I proceed, etc.
Phone was last running toadlife's CleanGB prior to the FC09 update and I'm pretty sure, prior to EL30 (I can't remember but I'm pretty sure it was).
Again, I know this is old but any feedback would be appreciated.
Click to expand...
Click to collapse
Hm, so you're saying download mode or recovery mode open up but with a black screen? But it still reads touches? My guess is it's hardware, a loose connection to the screen.
Yeeeeah, good luck towards funding your S3 purchase.
Sent from my SPH-D700 using XDA
I'm having this issue have my phone was dropped yesterday, so I'm quite sure it's a hardware issue.
I have two questions: can somebody be so kind as to give me the button sequence for how to make a nandroid of my phone? I have CWM 5.0.2.7 without the 'one confirm' option. That would be awesome. Also, is anyone familiar with taking the phone apart and perhaps how to fix this issue?
chillywings said:
I'm having this issue have my phone was dropped yesterday, so I'm quite sure it's a hardware issue.
I have two questions: can somebody be so kind as to give me the button sequence for how to make a nandroid of my phone? I have CWM 5.0.2.7 without the 'one confirm' option. That would be awesome. Also, is anyone familiar with taking the phone apart and perhaps how to fix this issue?
Click to expand...
Click to collapse
A guide to take it apart is here:
http://forum.xda-developers.com/showthread.php?t=1569701
and steps to nandroid
3 finger salute for about 5 seconds
toggle down 4 times hit cam button 2 times
tazfanatic said:
3 finger salute for about 5 seconds
toggle down 4 times hit cam button 2 times
Click to expand...
Click to collapse
Thanks tazfanatic. I tried the backup procedure and it didn't seem to work, and I think I actually have CWM 5.5. Is the procedure any different?
chillywings said:
Thanks tazfanatic. I tried the backup procedure and it didn't seem to work, and I think I actually have CWM 5.5. Is the procedure any different?
Click to expand...
Click to collapse
not sure 5.5? is that the touch version?
tazfanatic said:
not sure 5.5? is that the touch version?
Click to expand...
Click to collapse
CM9 version.
Sent from my PantechP4100 using xda premium
kennyglass123 said:
CM9 version.
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
Oh i have cm9 that is the direction I gave thought cm9 came with 5.0.2.7 my bag.
tazfanatic said:
Oh i have cm9 that is the direction I gave thought cm9 came with 5.0.2.7 my bag.
Click to expand...
Click to collapse
Indeed. I'm running CM9 beta 2, and I'm pretty sure it came with 5.5. However Taz, I believe if you boot into recovery from ROM Manger or the power menu, it still takes you into your previous recovery version (such as 5.0.2.7). Or vice versa. I don't remember. To my knowledge, this is has something to with the switch to MTD, and the devs just have reroute that command.
But regardless, I'm not getting a new backup on my SD card, so I'm pretty sure I'm on 5.5. Kenny, do you know if there's a different button sequence for 5.5?
5.5 is the same. I would remove the battery to make sure it is powered off. Put the battery back in, hold camera, volume down and power in that order (making sure power is last) for 5 seconds. wait 20 seconds to make sure it booted into CWM 5.5. Then volume down 4 times then camera twice. Depending on how many apps you got I would wait 30 minutes before pulling the sd card to check in clockworkmod\backup directory for a new file with current date code.

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?

[noob inside] - Screen unlocking problem, faulty device or android bug ?

Hey there guys , I've been searching through the forum topics about my issue but so far I've found nothing close to my scenario.
A few months ago I bought my first HTC phone (M8). Its a great device for sure , despite the fact that I had to return it back twice.
First time it was a faulty microphone , so they sent me back a brand new device. Great isn't it ?
However recently I've noticed a few .... let me call them 'glitches' .
Let me give you some details on what I've experienced with the device:
Despite the issues that i'm going through ... the phone works great, but...
Sometimes the screen wont turn on when I'm receiving incoming calls (same goes for the alarm clock) but the phone is able to recognize touches - i've managed to pick up the call when I swiped the screen in the area where the "green" answer button appears .
The above issue doesnt happen so often but the thing that bothers me is the unlocking issue.
At first I thought that it was stuck or faulty power button.
When the phone is idle for some time and I pick it up and press the unlock button ... nothing seems to happen I've tried pressing it hard ... i've tried pressing it gently ... i've tried pressing it multiple times until the screen wakes up .
Same goes for motion launch unlocking .
When I use motion launch to unlock it the phone only gives me a vibration feedback ... and thats it until I try harder to bring the screen back to ''life'' .
(I can also press my security pattern buttons while the screen is dead and feel the phone vibrating , BUT NOT ALWAYS , sometimes is just .. dead )
I already sent the phone back describing the same problems and they just flashed the firmware , which did not fix any of the issues.
Stock Rom android 5.0.1 , not rooted
Soo what do you guys think? What can I do next .. is it android bug or a faulty unit ?
is it possible to be a sensor problem (proximity , accelerometer)
Already tried factory reset and dalvik cache wipe.
Any advice would be useful.
Thanks for taking your time .
Cheerz
I have the same issue. There are times it takes me hitting the power button 20 times for it to finally light up but I can press buttons with it black. The weird thing is it does it on every single ROM but I havent noticed it on Stock...maybe I'm not using stock enough to see. I'll probably throw stock on there today and take it into sprint and let them replace it.
I have the same problem whether it's on stock or custom ROM (KK or L). I am pretty sure this is a hardware problem. Unfortunately, my m8 is out of warranty so HTC won't fix it for free. I read it some where that it could be a faulty proximity switch so shining a light beam to the top part of the phone may wake up the screen. I haven't tried it yet because every time it happens, I don't have a flash light handy. It is an annoying problem to say the least.
When this happens, I pushed the power button, the volume up button, and swiping the screens. Eventually the screen would wake up and every thing works fine... until the next time.
Its a ****ing pain in the ass.
however none of the sensor reading apps report a faulty/stuck sensor.
the wors thing... I've already sent my phone for repair, describing the problems in details. .. and it took them a whole f*cking month to bring it back to me with no results.
I don't think they will replace it because its a problem that takes time to be experienced...and no one is going to wait for it to happen. ...
Any other ideas?
Should I wait for android 6.0 or should I try a custom rom too see if these problems presist.
Fml I love the phone but this is frustrating.
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Ozger said:
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Click to expand...
Click to collapse
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Soulink said:
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Click to expand...
Click to collapse
I think it IS hardware related. I was able to return that one and got another M8. No problems at all.

Black Screen

When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Are you able to get to the bootloader? by pressing volume + and power at the same time. It may be worth trying to flash stock also. I am no expert its just what I would try.
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
try using spflash all format + download flash stock rom
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
look here and flash stock rom again
http://forum.xda-developers.com/elephone-p8000/help/how-to-guideline-install-mtk-drivers-t3334698
Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx
Did you try to format + reflash using spflash? Check out my video walk thru.
https://youtu.be/rzKll-HG6rQ
Sent from my p8000 using Tapatalk
Of course I did. But at no avail. Today, I found out, that the new screen is partially working. I can see very dark picture, it means, I have no back light. Tried to set it up from engineers mode, but no luck.
So the new screen is on, but without back light, and the phone heats pretty much in the top area.
storm525 said:
Of course I did. But at no avail. Today, I found out, that the new svreen is partialy working. I can see very dark picture, it means, I have no backlight. Tried to set it up from engineers mide, but no luck.
So the new screen is on, but without bacjlight, ans the phone heats pretty much in the top area.
Click to expand...
Click to collapse
If so. Try to pull down the statusbar and swipe a bit under the statusbar line, in the top of the screen from left to right, with some luck you will tap the brightness switcher
Gesendet von meinem Metal mit Tapatalk
I can connect to the phone through Vysor, and when I change the brightness level there, there is no change at all. The Phone does not react to any settings change at all.
Tried eragon rom, but still no change....
storm525 said:
Hello there. I have the same problem, phone suddenly stopped to show anything on the screen, it is comleptely black. Tried to reflash few original roms, without a succsess. Replacing lcd did also not solved the problem. Did anyone find a solution?
Thanx
Click to expand...
Click to collapse
Better hope you still have your garantie, because theres legit no way to restore it. You just have to send it back for it to get fixed. This happened to me once and yesterday twice. sadly I am to dissapointed from this. I am never buying an Elephone again ! PS bro it isnt worth sending this hell of a **** peace back. It costs and the blackscreen thing is gonna happen again in 6-8 months. SO go out there and buy yourself a real phone not this bull****. I have to do the same rn.
P8000 unrespnosive Fix
MrPureskill said:
When I was using this phone the screen suddenly turned black. No powering off or anything, the phone was nearly fully charged anyway. Nothing seems to be working anymore. I tried turning it back on but it's completely unresponsive. It won't even charge anymore. I was wondering if there was any solutions to this and if other people where having this problem or did my phone just brick itself
Click to expand...
Click to collapse
Just happened to me with my 3 year old phone. Left overnight with enough charge. Pressed the side button and nothing - held it down to restart and then complete blank.
Repalced the battery about 1 month ago with one from AliExpress for £5.
So using the kit provided with the battery or a watchmakers screwdriver - undo the 12 tiny screws and remove the white surround and then the inner back with the phone's number on it. Next disconnect the battery socket but be careful as it is tiny - use a torch and magnifier if vision not good. Remove the sim card. Wait 10 minutes - did this with the blue light flashing - it stopped finally on disconnection.
Put it all back together and hey presto fully working phone

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