Hey there guys , I've been searching through the forum topics about my issue but so far I've found nothing close to my scenario.
A few months ago I bought my first HTC phone (M8). Its a great device for sure , despite the fact that I had to return it back twice.
First time it was a faulty microphone , so they sent me back a brand new device. Great isn't it ?
However recently I've noticed a few .... let me call them 'glitches' .
Let me give you some details on what I've experienced with the device:
Despite the issues that i'm going through ... the phone works great, but...
Sometimes the screen wont turn on when I'm receiving incoming calls (same goes for the alarm clock) but the phone is able to recognize touches - i've managed to pick up the call when I swiped the screen in the area where the "green" answer button appears .
The above issue doesnt happen so often but the thing that bothers me is the unlocking issue.
At first I thought that it was stuck or faulty power button.
When the phone is idle for some time and I pick it up and press the unlock button ... nothing seems to happen I've tried pressing it hard ... i've tried pressing it gently ... i've tried pressing it multiple times until the screen wakes up .
Same goes for motion launch unlocking .
When I use motion launch to unlock it the phone only gives me a vibration feedback ... and thats it until I try harder to bring the screen back to ''life'' .
(I can also press my security pattern buttons while the screen is dead and feel the phone vibrating , BUT NOT ALWAYS , sometimes is just .. dead )
I already sent the phone back describing the same problems and they just flashed the firmware , which did not fix any of the issues.
Stock Rom android 5.0.1 , not rooted
Soo what do you guys think? What can I do next .. is it android bug or a faulty unit ?
is it possible to be a sensor problem (proximity , accelerometer)
Already tried factory reset and dalvik cache wipe.
Any advice would be useful.
Thanks for taking your time .
Cheerz
I have the same issue. There are times it takes me hitting the power button 20 times for it to finally light up but I can press buttons with it black. The weird thing is it does it on every single ROM but I havent noticed it on Stock...maybe I'm not using stock enough to see. I'll probably throw stock on there today and take it into sprint and let them replace it.
I have the same problem whether it's on stock or custom ROM (KK or L). I am pretty sure this is a hardware problem. Unfortunately, my m8 is out of warranty so HTC won't fix it for free. I read it some where that it could be a faulty proximity switch so shining a light beam to the top part of the phone may wake up the screen. I haven't tried it yet because every time it happens, I don't have a flash light handy. It is an annoying problem to say the least.
When this happens, I pushed the power button, the volume up button, and swiping the screens. Eventually the screen would wake up and every thing works fine... until the next time.
Its a ****ing pain in the ass.
however none of the sensor reading apps report a faulty/stuck sensor.
the wors thing... I've already sent my phone for repair, describing the problems in details. .. and it took them a whole f*cking month to bring it back to me with no results.
I don't think they will replace it because its a problem that takes time to be experienced...and no one is going to wait for it to happen. ...
Any other ideas?
Should I wait for android 6.0 or should I try a custom rom too see if these problems presist.
Fml I love the phone but this is frustrating.
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Ozger said:
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Click to expand...
Click to collapse
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Soulink said:
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Click to expand...
Click to collapse
I think it IS hardware related. I was able to return that one and got another M8. No problems at all.
Related
Hello,
For the last few days now my phone keeps randomly pushing the menu bottom for no reason!? I've tried several roms and I'm having the same issue. I have one of those expensive screen protectors on, but I don't think that is the issue. Sometimes all of the compasitive buttons lock up and I have to lock the screen and then unlock it for them to get back to working?
androidguy1991 said:
Hello,
For the last few days now my phone keeps randomly pushing the menu bottom for no reason!? I've tried several roms and I'm having the same issue. I have one of those expensive screen protectors on, but I don't think that is the issue. Sometimes all of the compasitive buttons lock up and I have to lock the screen and then unlock it for them to get back to working?
Click to expand...
Click to collapse
I have this same issue. I've done some research and it appears to be a hardware glitch that happens when you have low signal. I've seen some reports of people bringing up the issue with Sprint/Samsung and they will replace the phone. I haven't taken the time to try that yet, since it only happens very infrequently for me.
lol awesome, this started happening to me maybe 2-3 weeks ago and i had thought i sat down too hard on my phone and messing up the menu button. originally i thought i was able to replicate the problem just by holding the phone vertically and rocking it back and forth. i'm glad to see others are having this same issue (well not really glad, just relieved its not a hardware issue).
i am experiencing the same issues the OP is.. menu button randomly pressing itself and all buttons being locked up requiring a lock screen then unlock to get things back to working.
andermic said:
I have this same issue. I've done some research and it appears to be a hardware glitch that happens when you have low signal. I've seen some reports of people bringing up the issue with Sprint/Samsung and they will replace the phone. I haven't taken the time to try that yet, since it only happens very infrequently for me.
Click to expand...
Click to collapse
can you point me to the other reports of this issue?
Thanks guys. I just don't have the time to take in my phone in. I normally have about 3 or more bars of service and it was still locking up on me. it's getting really annoying. Maybe I can just call it in? Who knows? They always give me a hard time! If anyone finds a better solution please let me know. Thanks!
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then
Hi there,
I have this really annoying behavior of my nexus that sometimes the screen just doesnt want to turn on which means I have to do a hard reset and the worse is that its happens more and more.
Some days ago I read in this forum something about the light sensor but I couldnt find the thread again
Any idea what I can do?
Cheers
Stephan
Are you undervolting on a custom kernel? That can definitely cause your SOD issue.
prshosting.org
no, its the standard google android rom and it happens with 4.3 as well as with 4.4
The only thing is that the device is rooted but that shouldnt cause a problem
I have this same issue, brand new Nexus 7, it hasn't happened yet today but for the first several days (on both stock and then OTA 4.4) I simply COULD NOT make the thing turn on with the power button. I was cringing hard because my Note 2 had that problem out of the box and I had to ship it back for warranty (for six @%$&'ing weeks), but in that case the button felt obviously sloppy. On my Nexus the button has a very crisp feel to it, I was wondering what I could be doing wrong but it seems to have 'broken in' or something because it hasn't happened the last 50 times I poked at it. Honestly, it felt like a software bug rather than a hardware problem.
I also was running stock and had the SOD. I was lucky because I just had to hold the power button for 15 seconds.
diesteldorf said:
I also was running stock and had the SOD. I was lucky because I just had to hold the power button for 15 seconds.
Click to expand...
Click to collapse
yeah, but when u press the power button u do a reset and I guess thats not the idea of standby . Actually I have to do a reset almost every second day, also when the notification led is blinking
Hello!
Lately I've had this problem at three or four different, seemingly random times. The Vol Down button seems to activate all by itself and is being "kept" pressed down. I can raise the volume by pressing Vol Up but the moment I let it go it goes down to mute again very fast (I can see the volume slider when this happens). As a result I can't use the Power button and all I can do is either wait a bit and hope it goes away or use a program (say, xposed installer) to reboot the phone. The problem may persist after reboot, though if I manage to turn the phone off and then back on it seems to go away.
It has happened too few times to do conclusive testing, but that's all the data I have... My M8 (Int'l, rooted) is running Android Revolution. Do you guys think this might be a software or a hardware issue?
Thanks for listening...
You should try a different custom rom just in case if it is a software issue. If it happens again after that, it's a possible hardware issue. Do you have any cases on it?
No case - sometimes I use the included plastic one but this happened only when the phone was naked.
Worth saying the device is in perfect shape, has had a couple of very minor and soft (on my leg) drops but that's all.
I'll try a clean install and also another ROM - an ask in the ROM's thread if anyone else has had the symptom, though I did search before posting here and found nothing...
Thanks for your input!
Just an update; it must have been a hardware issue after all.
One day that the problem was very apparent, I knocked it lightly on its side on a piece of soft wood, and haven't had the problem ever since. Whether it was a piece of dust on the contact or the rocker itself was stuck or dislodged somehow, this seems to have fixed it and haven't had the issue again in several days now...
Hello,
I was looking through the XDA, but haven't found anything similar, so I hope somebody could have an idea what could it be.
First of all, phone is HTC One X-32GB International version.
Few days ago, I noticed that after some idle time, my HOX touch screen becomes unresponsive.At first, I didn't pay too much attention, because everything was fine after restar by power button, but problem continued to repeat.I thought it could be because of the heavy use, so I started to disable app by app but nothing changed.I restarted it several times after that and noticed that if I try side buttons, they show volume is going up and down when I press them.Also a big screen clock is normally working, so my next guess was that maybe a factory reset would solve the problem,but it didn't.
So what i shappenintg?
When I surf the net,or dialling numbers,or whatever else, everything works fine to the moment I stop touching it and leave it idle for a while.After few minutes, screen is unresponsive, doesn't matter if I put screenlock on or of.I can't even answer the call when it rings.Everything looks just as it should look,but is unresponsive.Except side buttons.Then again I have to restart it with long press power button.If I don't touch the screen after phone restarts, after minute or two it goes to unresponsive state again.
I hope somebody has idea what could or what should I do.
Thanks in advance
*update
Sometimes helps if I press power button...
*update 2
Now it's not helping any more if I press power button, seems that power button is not reacting at all sometimes, only if I hold him long enough to restart it.
In fact, now even restart is not helping.
I'm sorry, what ROM do you have? And do you have sweep2wake function on? 'cause I also have had problems with touch, when s2w was on, but I am not sure, what was the ROM that time...
VaskivskyiYe said:
I'm sorry, what ROM do you have? And do you have sweep2wake function on? 'cause I also have had problems with touch, when s2w was on, but I am not sure, what was the ROM that time...
Click to expand...
Click to collapse
It's a stock ROM-And sweep2wake is not on.
Have no idea what else to try.I tried to unlock bootloader,put CWM in because you can control it with buttons, made a backup of everything to USB, format everything, put everything back, but problem is still here.Now I also noticed that it has a delay when push power button for example when I press it screen goes off immidiately,but when I press it again, sometimes it takes 20 seconds just to turn screen on again.And of course, it still not reacting.
Now my last hope is that a ROM became corrupted somehow,so I will try to delete everything, and put some other ROM in.
Since, I am a noob, there will be a lot reading for me .
Everything wiped, unboxed ROM on, and a problem still persists.
Newest discovery:if I twist upper right corner a little bit, everything works fine.
Sent from my HTC One X using XDA Free mobile app
Open up your phone and check the connector for the digitizer is properly connected, even remove it and blow into the connector to make sure there's no dust causing problems.
You can test the screen response before putting the back cover on again, its pretty easy and there are videos on YouTube showing how to remove the back, good luck.
intel007 said:
Open up your phone and check the connector for the digitizer is properly connected, even remove it and blow into the connector to make sure there's no dust causing problems.
You can test the screen response before putting the back cover on again, its pretty easy and there are videos on YouTube showing how to remove the back, good luck.
Click to expand...
Click to collapse
I found some time to open it yesterday evening, and connectors are as they should be.I also tried to remove them, and blow them out, but no use.
Thank you anyway.
I think I will sell it like this for parts.