Develop Bugs

[Q] stupid question...how do I transfer files to/from my phone?!

hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!

Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
Weird...
it should pop up as a media device.
Plug it in and pull down the notification bar and touch where it says "touch for other USB options"
and make sure Media Device (MTP) is checked.
if it doesn pop up then either the drivers arent installed, or their not installed correctly.
or the cable is bad, or the USB port is bad.
or the devil is messing with you

Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
make sure you have automatic updating on in windows, at least for the drivers. this is why i hate MTP, its such a pain in the ass. i sure hope someone gets mass storage mode goin in these soon. Make sure theres no unknown devices listed in the devices manager. then grab and install the drivers from here(although you shouldnt need them for mtp to work) http://www.samsung.com/us/support/owners/product/SPH-L710MBBSPR#

downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh

Max_Pain said:
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Click to expand...
Click to collapse
Does it show as a plain looking generic box or does it look like an MP3 player in devices and printers?

Generic box under an "Unspecified" category. Even after reinstalling the drivers...same situation. I can't double click to open the phone and there is no prompt on my phone.
Sent from my SPH-L710 using xda premium

the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.

Max_Pain said:
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Click to expand...
Click to collapse
This is crazy. I curse Samsung for this mtp ****t I swear. Under portable devices. Device name should be SPH-L710--thats what ur looking for. Will probly also be listed under modems as Samsung mobile usb modem. And in the usb devices as Samsung mobile usb composite device.another thought If you didn't already, turn on usb debugging and let it install those drivers as well. Has helped me in the past. Maybe even switchin it to download mode just so windows can see it in all modes and maybe wake the hell up.

i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!

Max_Pain said:
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Click to expand...
Click to collapse
it blows my mind that its not working. what version of win 7 do you have? x86 or x64?

we have a laptop and a desktop, both running Windows 7 x64. we also have two of those Galaxy S3 phones. I'm running Go Launcher, my wife using the stock Wiz launcher. I have tried in different USB ports in both laptop and desktop, using different usb cables, and with both phones. with and without adb debugging enabled. same situation.
the phone shows up as a modem under device manager. under SAMSUNG Android Phone there is only SAMSUNG Android ADB Interface listed, nothing specific to this phone. I have tried changing the drivers around to different built-in samsung drivers and drivers from when I had the Galaxy Tab, nothing. I downloaded the latest drivers as they were linked above, nothing.
there are no pop-ups on either phone and nothing on the computer beyond the noise of something being plugged in...
w.t.f.

OK. Don't think its the issue but have run into this before with a Samsung phone or two. Reboot the computer and hold down f8 as its booting. When the advance menu comes up, hit *disable driver signature enforcement*. Like I said I don't think that's it but that has caused problems for me before (thanks microsoft) on x64 bit windows and a Samsung android phone so might as well rule it out.
O yeah, and just to make sure, you dont have kies installed right?

I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.

i disabled the driver enforcement option. nothing.
I rooted the phone now. installed that easy UMS apk and set the phone to MTP mode. now I have a Samsung MTP device on my device manager but none of the drivers work with it. windows couldn't find a driver, and i've tried 6 drivers manually and they all say they can't start the device.
anything else I can do now that i'm rooted?

Max_Pain said:
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
Click to expand...
Click to collapse
kies is the devil
its actually the opposite. You DO NOT want it installed. Uninstall kies completely. Idk how I forgot about mentioning kies.nothing but problems. Nix it and I bet this headache ends. And if u take that advice, have the phone unpluged during then removal . I would also recommend reinstalling the Samsung drivers I linked to yesterday. Then plug the phone in and I would bet smooth sail in from there

will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.

Max_Pain said:
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Click to expand...
Click to collapse
Sounds like progress. I think uninstling kies will do the trick

well I uninstalled Kies, told it to uninstall any and all drivers for mobile phones. cleaned my registry. restarted my computer, installed the drivers fresh, plugged in the phone and it seems to work. for the first time it shows as a mtp device!
thanks a million. let's hope it works to transfer files.

"Hardware ID doesn't match" error when plugging phone in

Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.

You may not want to try this either but try a system restore
Sent from my SPH-L710...if some one helps you press the thanks button

Volknochi said:
Okay, this is the second time this error has popped up and it's starting to get on my nerves. Anytime I plug my phone into ANY USB port, and this is counting both 2.0 and 3.0 ports, I get the error bubble: Hardware ID Missing. Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device." Honestly, this is beyond irritating.
For one, I am not going to reinstall Windows 7. That's too much hassle for this. Second, ever since someone plugged their Droid into my USB cable so they could charge up their phone, this message started appearing. I tried to reinstall drivers (Samsung driver exe said it couldn't install), uninstall, disable, etc etc, but finally managed to get the damn computer to read it when I stuck it in the 3.0 USB port. Now, just 10 minutes ago, I plug the phone in, I get that error, on a 3.0 USB port.
So, now I have no idea what is going on, nor how to fix it. I've tried searching, but there are no answers. Or, the possible "solutions" don't even work even remotely close.
I could really use some help on this. And, again, please do not mention "Reinstall Windows". That's just too much of a hassle and I'm not going to do that.
Click to expand...
Click to collapse
I had the same issue what ended up fixing it for me was watching when I plugged the phone in after a clean driver install and stopping Windows from downloading and installing an updated driver. Dont know if its the same for you but that fixed it for me. I was really frustrated by it and found no help either.

probably an easy fix
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.

I won't do a system restore, that won't do anything. Not to mention it would erase some programs that were installed (not related to phone). So, not doing that. Also, my computer will not automatically update any drivers or any thing else, as I have it set to manual mode.
And, I do not have Kies installed. It never worked for me properly, when it came to driver installation. I've done the "go into device manager" bit many times before, it still likes to play the "Hardware ID doesn't match" card. Drivers won't install either. I don't know what it is, but damn this is the most stubborn thing I've ever encountered.

i've post this in other forums today. what i do to get it working is i toggle USB debugging and try it out, then start toggling the ptp and mtp until it works. the combo that works for me is turn on debug, plug in computer, unplug, turn off debug, plug in. if it doesnt work then i toggle back and forth MTP and PTP. 5 tries at most, for me. Also, i did a nandroid back to my oem ICS that was 2 weeks old and just rooted. the problem is worse there. i'm using freegsmr6 with trinity kernel on Tmo. hope it helps.

Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
I have Windows 7 Ultimate and it works fine for me

I always get that error as well with my SGS 3. I have to reinstall Kies everytime it does that which is annoying.. ANyone has a permanent solution about this?

Fix for me was...
1-plug in phone. Get the hardware ID message. Leave phone plugged in.
2- open device manager. Click on. Android Phone and Uninstall Samsung Android ADB Interface. Also check the "delete software driver" when the dialog box shows.
3-still in device manager. Scroll down to Universal Serial Bus Controllers. Uninstall Samsung Mobile USB Composite Device.
4-unplug phone.
5-reboot pc.
6-install SAMSUNG USB drivers from their site or from here
http://www.epiccm.org/2012/06/cwm-recovery-on-all-sgs3-lte-variants.html?m=1
7-reboot or not. Plug in phone.
This worked for me and no issues for the last 6 days. YMMV..

this works!
stevounit said:
yeah that whole "hardware id missing" was an irritating situation. This is what i recommend as far as making it work.
1. Plug in.
2. When you get the error message, i think its because of a conflict with the adb interface. Go to settings, developer options, and check off usb debugging.
3. Plug in once again and it should work. If not, try toggling between camera and mtp.
I have windows 7 ultimate and it works fine for me :d
Click to expand...
Click to collapse

But why this problem now out of nowhere when everything worked fine before.
Sent from my SPH-L710 using xda app-developers app

Hardware ID missing - SOLVED!!
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
UPDATE!! (Oct.11.2012)
After a few Kies updates and going through various ROM's:
- the procedure listed above works 100% but a few steps are just not needed (redundant) - see bellow
- the problem is mostly caused by Windows "forcefully" trying to install its own drivers, rather than allowing Samsung's suggested.
- Samsung's fault is providing "updated" drivers that don't always work (hence, use the suggested 1.4.6.0 drivers)
- Following EVERY Kies update, DISCONNECT from internet before plugging your phone (otherwise you'll have to go through this, AGAIN).
Some suggested here that plugging the phone into a different USB port (without disconnecting from internet) would be the culprit - which happens to be true, but as a mere effect, not the cause: every time an unknown device is plugged into a different USB port, Windows is trying to download/install the appropriate drivers if it doesn't recognize the hardware - and there you are again.
So, the simplified procedure becomes:
1. Not needed - leave Kies installed, as is - no harm at all
2. N/A
3. YES
4. Not (always) required
5. MUST
6. MUST
7. MUST
8. Yes
Furthermore, if still interested in connecting your I747(M) as UMS (USB mass storage) the solution presented here works. I tested it myself - read my comment on this post for the very few existing hiccups.
- while installing the USB mass storage device drivers you don't have to disconnect from the internet

Install Drivers
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.

tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
For someone experiencing the "hardware ID missing" error, just reinstalling the drivers won't do anything. Like many others, I've been banging my head trying to solve this for quite some time; the suggested steps are truly a compilation of successful ideas and trials mingled with tons of frustration, coming from my own experience as well as from many different people and forums.
If, on the other hand, you had a different type of connectivity issues - without this error, then, yes, reinstalling the drivers is Samsung's recommendation.

billard412 said:
definitely don't need to reinstall windows or do a restore. But just to be sure, you don't have kies installed right? Seems to cause problems.if there's no kies installed, go into the device manager and find your phone whatever it's listed as right click and uninstall. Check the little box that says, "delete the driver software for this device". do this for any devices relating to yours. Including the stuff under modems,ports,USB controllers.and tick that box that delete driver software for this device every time you uninstall something. Now, not saying it's necessary but wouldnt hurt, reboot the pc. Then with your phone unplugged, reinstall the Samsung drivers for the phone. Now to make sure windows doesn't DL its own drivers,disconnect from the internet and plug the phone back in. Should be all good.
Click to expand...
Click to collapse
Just wanted to say thank you. Did this and the last 2 days, works everytime. I made sure that after the first time I plugged the phone in after doing all this, and the screen pops up asking what I wanted to do, made sure to check the box for "do this everytime" and then choose the view folder option or whatever that is.
Thank you again,
Whiteice

One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.

nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thank you so much for this. This solution worked for me.

nacos said:
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
I've done just that, I've connected my S3 to the PC several times, I've also rebooted twice and I've never seen that stupid message again - while of course everything works as expected.
:good::good:4 days later, several times rebooted (phone and PC), several connections with Kies and I have NEVER seen that error again - it works!!
Click to expand...
Click to collapse
Thanks for this i will try it tomorrow as still new to these tabs.
For moment i change to camera PTP and it pops up, so at least i can use it for now.
Will let you know how i get on.
Best wishes :good:

adamspud said:
One thing I have tried which might help others - I had the Android Developers toolkit installed on my machine, which I've removed and I also removed the HTC Sync software which was for my old desire.
Rebooted, installed the SG Toolkit (can't remember which post I found it in) and then chose option one after selecting firmware to install drivers.
I cancelled the "Windows Updates" bit of the driver detection and it found the first item, and had "item disconnected" for the remaining three.
Unplugged and plugged back in and voila it works.
This worked for approx 5 mins and then stopped, however I did all the above with debugging on, debugging is now off and all seems well (touch wood). However looking at putting on a different kernal to expose storage as mass storage and also get around cifs issues.
Hope this helps someone.
Click to expand...
Click to collapse
The Android Developers toolkit DOES install the USB drivers 1.4.6.0 - which seems to be the ONLY one that works, BUT the rest of the steps suggested in my previous post are needed in order to get rid of the problem - otherwise the fix is just temporary.

Re-loading OS drivers corrected issue.
tyler1037 said:
Have you tried just installing the drivers directly from Samsung? That is all I did when I had problems and it worked.
Click to expand...
Click to collapse
I removed the updates to Kies on my Note and uninstalled the Kies update on the PC which is what started this issue of the OS not recognizing the device and then a fresh driver load for my phone from the Samsung site. Worked Perfectly, Thanks!
Cowoholy

For those who upgraded to Windows 8...

Are you still able to connect your phone via usb with no problems? With drivers and odin still working?
Thanks!

Yes yes and yes it works fine
Sent from my ........

Odin'd my phone and my sisters vibrant yesterday. All is well.
Sent from my SPH-D700 using xda premium

Odin won't see my epic since I went to Windows 8 :/
Any thoughts?
Please?

xfilemanx said:
Odin won't see my epic since I went to Windows 8 :/
Any thoughts?
Please?
Click to expand...
Click to collapse
The only way I could get the drivers to install right on windows 8 was to boot into download mode and plug in to usb on computer... let it search and find them in download mode... worked for me when nothing else was...
___________________________________
My muffin is blueberry, what flavor is yours?
——————————————————

I actually came across a link to samsungs web site for some USB drivers.......I thought what the hell, I've tried everything else LOL, I installed them on my 8 box...and it actually worked, Odin sees my Epic now

did anyone get this to work? ive tried repeatedly to get my epic 4g (with keyboard) to be recognized by my new windows 8 computer and I cant for the life of me. The above does not work for me. Along with other suggestions ive read online.
i downloaded these drivers and even tried compatibility mode.
what i noticed is windows 8 isnt listed in the list of compatibility mode
http://www.samsung.com/us/support/owners/product/SPH-D700ZKASPR

My win 8 machine did just fine when I connected my Epic. Able to transfer files between them both and Odin worked with no issues.
I did find, however, if you download the new drivers - win 8 has a hard time seeing the Epic. I also have Zentimo Storage Manger installed and it actually reads the Epic as a Linux Card Reader.

niteNarmor said:
My win 8 machine did just fine when I connected my Epic. Able to transfer files between them both and Odin worked with no issues.
I did find, however, if you download the new drivers - win 8 has a hard time seeing the Epic. I also have Zentimo Storage Manger installed and it actually reads the Epic as a Linux Card Reader.
Click to expand...
Click to collapse
which drivers do you have? can you post them so i can try to install your version instead and hopefully have better luck. The computer recognizes my evo lte right away without installing any type of drivers. but wont recognize the epic.

AL_CAPONE_X3 said:
which drivers do you have? can you post them so i can try to install your version instead and hopefully have better luck. The computer recognizes my evo lte right away without installing any type of drivers. but wont recognize the epic.
Click to expand...
Click to collapse
Not a problem. Give me a couple of minutes to find them plus I am currently doing maintenance to my media server.
As soon as I'm done I will post the drivers and links.
---------- Post added at 05:28 PM ---------- Previous post was at 04:45 PM ----------
AL_CAPONE_X3 said:
which drivers do you have? can you post them so i can try to install your version instead and hopefully have better luck. The computer recognizes my evo lte right away without installing any type of drivers. but wont recognize the epic.
Click to expand...
Click to collapse
Took the liberty to find the driver download that I have on my laptop. ----> Samsung Driver <----
Let me know if this helped.
Just in case you don't know (which I am sure you do), open with winrar or 7-zip and click on setup.exe.

niteNarmor said:
Not a problem. Give me a couple of minutes to find them plus I am currently doing maintenance9 to my media server.
As soon as I'm done I will post the drivers and links.
---------- Post added at 05:28 PM ---------- Previous post was at 04:45 PM ----------
Took the liberty to find the driver download that I have on my laptop. ----> Samsung Driver <----
Let me know if this helped.
Just in case you don't know (which I am sure you do), open with winrar or 7-zip and click on setup.exe.
Click to expand...
Click to collapse
i extracted and ran the exe and I get "the samsung android driver was not successful(9)" or something like that. Guessing the "9" is a error code?
one thing i might add is device manager doesnt even recognize the device when i plug it in. no sound notification like you would usually here.

Are you running 32 or 64? Those drivers are 64.
Also try a different port. I know if I don't use the sane point I have issues too.
One other thing might be your connecting wire. If you have another USB wire, I would try that too.

niteNarmor said:
Are you running 32 or 64? Those drivers are 64.
Also try a different port. I know if I don't use the sane point I have issues too.
One other thing might be your connecting wire. If you have another USB wire, I would try that too.
Click to expand...
Click to collapse
im running x64
ive tried the only other usb 2.0 port i have and tried even the 3.0 for the heck of it as well as another cable. But ill look for another cable and see again.
you think since the computer is still new enough where i can get away with a system restore to when i first got it without losing anything if that would be any help? maybe I messed up some how. maybe plugging in the phone before installing drivers messed it up?
also funny thing is i connected the phone to the computer in download mode as well and still was recognized not even as if it was charging.
forgot to add I was able to install your drivers once i did compatibility mode but my phone still wasnt being recognized.

I'm sure you know this as well, but is USB debugging checked?
You can try a system restore but my experience with that and windows 8 hasn't been good.
You stated when you connect your device the computer does nothing? Not even chime?
If that is true, it is your USB ports on computer not your phone.
Have you connected another device with the same cable? If so, what if anything happens?

niteNarmor said:
I'm sure you know this as well, but is USB debugging checked?
You can try a system restore but my experience with that and windows 8 hasn't been good.
You stated when you connect your device the computer does nothing? Not even chime?
If that is true, it is your USB ports on computer not your phone.
Have you connected another device with the same cable? If so, what if anything happens?
Click to expand...
Click to collapse
Yes tried usb debugging. Switched back and forth between pda and modem on diag uart menu thing. Tried different cables as well as different ports and yes other phones it sees and chimes the epic 4g charging light lights up but won't chime with computer.
I've also installed kies to see if that would help.

One last thing to try.
Go to settings/wireless - mobile networks/ scroll down till you find USB connection.
You may accidentally have check charging only. Check ask on connection.

niteNarmor said:
One last thing to try.
Go to settings/wireless - mobile networks/ scroll down till you find USB connection.
You may accidentally have check charging only. Check ask on connection.
Click to expand...
Click to collapse
I've been through usb debugging and the charge only the tether option as well as mass storage
Could the version have anything to do with it or that's its been flashed already from another computer.

Flashed from another computer should have nothing to do with it. I can take my device from desktop (where my device was flashed) to my laptop without any issues.
The only thing I can think of is, it has to your USB port on your device. For some reason, it is only letting you charge from a computer. That's why I thinking of the charge only feature. That would prevent your computer from seeing your device.
Even if it was the wrong driver it still would say "unrecognized device".
I would say go into control panel and uninstall driver but with it not seeing the device you can't do that.
Sorry. Right now I'm at a loss. I will keep thinking about it.

niteNarmor said:
Flashed from another computer should have nothing to do with it. I can take my device from desktop (where my device was flashed) to my laptop without any issues.
The only thing I can think of is, it has to your USB port on your device. For some reason, it is only letting you charge from a computer. That's why I thinking of the charge only feature. That would prevent your computer from seeing your device.
Even if it was the wrong driver it still would say "unrecognized device".
I would say go into control panel and uninstall driver but with it not seeing the device you can't do that.
Sorry. Right now I'm at a loss. I will keep thinking about it.
Click to expand...
Click to collapse
Ya Im lost too. I usually search and search and only post if I'm stummped and ny ideas are ran out of lol

That's what I do too. Are you able to connect to another computer with the same rom you are currently running?

HELP! Lumia 640 Device Not Recognized - Device Descriptor Request Failed

So lately I've been having more and more issues with my Lumia 640, such as random reboots, data switching, and slow downs. I decided that since I haven't preformed a hard reset since about 2 builds ago, it was time for it. I went ahead and reset, and everything appeared to be working better. It was when I plugged my phone into the laptop to dev unlock and deploy tools that I ran into trouble. As soon as I plug it in, I get the device connected sound followed by USB Device Not Recognized error, a Phone charging slowly message on the phone, and then a device unplugged sound from the laptop. I tried it on my desktop and get the exact same results. Both my computers are running Windows 10, and my 640 is on latest 10586 build.
I've tried everything I could think of/find online including
-Soft reset the device while plugged
-Using different Usb cable
-Uninstalling the device (read below)
-Rebooting the PC and letting it turn the phone on with it
-Uninstall all Usb Root Hubs
Unplug PC power cord/battery and Usb devices and wait 10-15min
-Developer Mode on/off
-Hard Reset phone again
I really don't know what else to do. When I plug it in and get the not recognized error, it's a Descriptor Request Failed, and then the device disconnects. In Device Manager it shows under Universal Serial Bus (as an Unknown device with the Descriptor Request Failed next to it) until it disconnects itself, then it disappears. Using Show Hidden Devices and a command to enable showing every device ever connected (plugged in or not), I see it show but it's greyed out and it's properties page says it's disconnected. While showing all hidden devices, I uninstalled the phone under Portable Devices as it used to work, along with my wife's phone.
Nothing I've done has gotten me anywhere. It just connects with the error and immediately disconnects. It used to work with both the laptop and desktop before I hard reset. The only thing i believe could be causing it was the fact that before the reset my phone was being faked as a Lumia 1520. But I've uninstalled that in the hidden devices of Device Manger.
Any help would be greatly appreciated. As it stands, I can't developer unlock, deploy tools, or even copy my pictures!
Edit- just tried plugging it into 2 other computers with WinXP (. I know it's not supported), and also get the device not recognized and charging slowly. So... Either the firmware/os git messed up, or the Usb jack is messed up.

I have also have same problem. If you find the solution. Pls let me know. problem is you cannot roll back to 8.1 without connection to PC
---------- Post added at 02:54 PM ---------- Previous post was at 01:56 PM ----------
probably this can help
http://mobifaq.com/why-can-t-i-connect-my-lumia-640xl-to-my-laptop/t9893/

Does device charge properly using AC? Based your trouble shooting so far it seems like it be the Usb port acting up.. I am assuming the Usb cables were 6ft and under? Did you flash any non stock rom to the phone? And what do you mean faked as a 1520? If the phone acts weird while charging it definitely could be the phones Usb port. If not you can put the phone in flash mode and use thor2 list device connection list to see if and how long the phone is being detected by windows.

OP, you have interopunlocked phone with FS acces?

augustinionut said:
OP, you have interopunlocked phone with FS acces?
Click to expand...
Click to collapse
as a matter of fact yes, to both!
anubis23 said:
Does device charge properly using AC? Based your trouble shooting so far it seems like it be the Usb port acting up.. I am assuming the Usb cables were 6ft and under? Did you flash any non stock rom to the phone? And what do you mean faked as a 1520? If the phone acts weird while charging it definitely could be the phones Usb port. If not you can put the phone in flash mode and use thor2 list device connection list to see if and how long the phone is being detected by windows.
Click to expand...
Click to collapse
charging is perfectly fine. I also suspected the Usb port, but after an online chat with Cricket Support, they assured me it was a software issue.
animesh_shah said:
I have also have same problem. If you find the solution. Pls let me know. problem is you cannot roll back to 8.1 without connection to PC
---------- Post added at 02:54 PM ---------- Previous post was at 01:56 PM ----------
probably this can help
http://mobifaq.com/why-can-t-i-connect-my-lumia-640xl-to-my-laptop/t9893/
Click to expand...
Click to collapse
the thing is, I couldn't even restore to 8.1 with my issue. The phone would not stay connected long enough to be identified by the OS let alone the Recovery Tool.
However, I have good news. I did finally solve the problem. When I had realized that connecting the phone while in the boot loader got it to detect and install as Lumia BootMgr, I opened up the Recovery Tool and sure enough it was detected. I let it start downloading the ROM, and about 1/2 way through I heard the device disconnected sound and thought oh great this isn't going to work either. However, the download kept going, and when it finished I clicked the start install button, but it gave an error saying the device was not detected. So with the phone still plugged in, I preformed a soft reset and continued holding Volume down to boot back into the boot loader. When I came to the ! screen and the phone was detected again as Lumia BootMgr, I clicked Retry in the Recovery Tool and it actually copied over the ROM, which thankfully is a very quick process.
Once 8.1 had finished setting up the phone was detected and installed perfectly on the computer. Last night I updated back to W10 and it's still detecting without an issue. I'm for sure not enabling the Full Filesystem Access hack again. Before this problem started I was already tired of waiting up to 30 minutes at a time for it to connect. Only reason I did it was to copy the custom HOSTS mod file to block ads, which I'd love to do again, but it's just not worth it.

So, if FS acces, enter device manager on pc, disable windows phone, enable windows phone.... wait a minute...voila

augustinionut said:
So, if FS acces, enter device manager on pc, disable windows phone, enable windows phone.... wait a minute...voila
Click to expand...
Click to collapse
Are you referring to the problem I was having? If you are, then reread my OP. You'll see that Device Manager would not even display the phone because the phone would immediately disconnect after the USB Device Not Recognized error popped up. There was simply nothing to disable, or enable for that matter.
If your saying to disable and enable AFTER applying the FS access hack to affect the detection time, then please, elaborate on that.

Erase driver, reinstall driver, try with another pc, sell the phone....

@x_orange90_x
http://forum.xda-developers.com/win...de-filesystem-access-sftp-windows-10-t3185766

augustinionut said:
Erase driver, reinstall driver, try with another pc, sell the phone....
Click to expand...
Click to collapse
you obviously did not reread the OP.. I tried all of those with the exception of the last with no sucess.
And I think you've missed my point entirely.. I solved the issue already. Hopefully the other member that posted in here with the same problem can fix it by following what I did.

You right.. disable full fs access....

You still active Mr. Orange

USB error PLEASE HELP!

USB will not function with my OnePlus 3, I've loaded drivers and still no avail.

templarsniper said:
USB will not function with my OnePlus 3, I've loaded drivers and still no avail.
Click to expand...
Click to collapse
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.

There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?

kenboyles72 said:
There could be several reasons for this, but lets start with the basics.
Have you tried a different cable?
Have you selected File Transfer (MTP) from usb options?
Click to expand...
Click to collapse
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.

TNSMANI said:
As regards the attaching of files, you have to have a minimum number of posts to be able to do that.
As regards the USB, be a little more specific like what you are trying to do, which ROM you are running, whether you are rooted, what happens when you connect the phone to PC etc which will enable the members to help you.
Click to expand...
Click to collapse
I cant even root for the life of me now, Im on 8.0, I'm trying to just root the phone and to start the computer has to recognize it I understand but it won't, with my Oneplus 2 was fine,(I'm thinking maybe phone doesnt have the drivers built in to the file system, you know when you plug in and turn on MTP it shows the drivers app for Windows?) the only thing it errors plugging in.
I get a windows sound like its connecting then in the bottom right where the time is next to that is a root sign then I get a pop up saying exactly.....The last USB device you connected to this computer malfunctioned and Windows does not recognize it. Recommendation.. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. When I go to the Device Manager/Control Panel it doesnt do anything. I've tried to add adb to the path but maybe added it to wrong path now it won't come on. If there is a work around maybe to re-add to right path. Device Manager was fine before I added adb and added path as per internet search. Device Manager before would say something like error 39. I've tried MTP that doesn't get it to open up either.

On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80

Fixed USB problem
kenboyles72 said:
On my son's pc running windows 10, I didn't have any issues connecting my OP3 to it and viewing files, nor did I have to install any drivers, same for Windows 7.
Hook phone to pc via usb cable.
Pull down notification bar and select "File Transfer" from usb options or go to Settings and search USB and select USB Preferences > File Transfer.
Browse phone from Window's file manager.
If still having issues, you can try and install Oneplus USB drivers, reboot pc and see if the phone can be recognized.
Oneplus USB drivers:
https://app.box.com/s/u47rur40qm5efly6pz41rbhagu5qvc80
Click to expand...
Click to collapse
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.

templarsniper said:
For some reason it's working now don't know what the problem was or even if it was something I did. Either way it's fixed.
Click to expand...
Click to collapse
If you are running Win 10, you will have to disable driver signing before the correct drivers are installed. May be that was your issue.