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Hi,
I recently purchased a HTC Desire Android phone and I'm looking for a way to keep a simple, basic contact list updated and synched with my Gmail account.
The problem with the default way on my phone is that it will sync every contact on my Gmail. This is a problem as I only want to have contacts from my phone book synched to one gmail group and vice versa. There is an option to "disply only contacts with numbers" but I still don't like the idea of having every contact on the phone. There is also the problem of the extra empty groups I won't be using, can these be gotten rid of?
I basically just want one list and it to be my default list with all contacts and not have to go through an array of menus to get to that one list on the phone. I don't want that list to be populated by contacts who I may have only emailed once and will never email again. I don't want any gimmicks in between, no gtalk contacts, no facebook contacts, no default gmail contacts and I want to be able to then export this group to a CSV file to use with spreadsheets etc.
This seems to be possible on Android stock and even on HTC Hero Sense UI according to here: androidheadlines.com/2010/04/tidy-up-your-contact-list-with-a-custom-sync-group.html
but in the Desire Sense UI, when you go to people/groups/menu, it only gives the option to delete or add.
Seems this guy is having the same issue, he has the sync group option but his friend doesn't, both using the same phone
androidforums.com/htc-droid-eris/47533-no-sync-groups-option.html
There are reports from this thread that some users have had this same problem. Some have a "Sync Groups" option when they go to People>Group Tab and click menu, most don't have this option however and I'm yet to hear from a desire user with this option. Also from this thread (google.com/support/forum/p/Google+Mobile/thread?tid=0ff2b08f98943ccb&hl=en) one user reported that a "hard reset" gave him the "Sync Group" option. I tried this but had no luck, still the same menu as before.
I've been trying to sort this for days and have asked on multiple forums. Hopefully somebody here can help and I'd appreciate any feedback at all!
If anyone has any idea please share, I've posted this on 5 different websites to try and get it resolved but still no luck. Would it even be possible to use the android "contacts" app as opposed to the HTC DESIRE "people" app at all? I still have my sim card in my old phone until I sort this out and need the phone for work so would really appreciate any help!
If you use exchange to sync your google contacts it will just sync my contacts and not all contacts
Thanks for the reply. I haven't tried exchange yet. Is that a separate system to Google or what is it? How does it have access to Google?
I actually want another group I've made, not "My Contacts" synched witht he phone. Would this still be possible with exchange?
No need for all that.
Go to HTCs program "PEOPLE". Press the hard menu button. Press the soft VIEW menu. Click "only contacts with phone numbers".
Your welcome !
Thanks PauloJ5, I know of that option already but it's still not suitable for my needs. I need the "Sync Group" option that's available on other android and HTC sense systems unfortunately and it just doesn't appear to come on the Desire system
Just a quick, hopeful bump
So according to this thread: http://android.modaco.com/content-page/305926/htc-desire-root-update/page/120/#entry1253966 it seems the MoDaCo founder has rooted the Desire. I wonder will this help at all in being able to resolve this issue?
In the sync options in Android, there is an option for exchange sync. Google servers support exchange sync, so you can add your google account. In the options, put in your google email as username, along with your password. Put m.google.com as server.
I would then disable google contact synchronization, and enable exchange contact sync. You might want to delete all the google contacts on your phone that have been previously stored to get rid of them (use the view option in the people manager to select just these). Not sure what this will do to your google contacts on the servers so I would back them up first (use export in google contacts on the web). Then do an exchange sync.
This will just sync your "my contacts" and not "all contacts". It won't let you sync specific groups.
Thanks again sawfoot, but if it can only sync mycontacts and not other specific groups I choose then it's not a solution for me unfortunately
It's just funny that the solution I need has been on other versions of Sense UI and also on the Android Stock but they seemed to have taken the most important function for me away from the phone I decided to go with
Just thought I'd give this another quick bump since the Root method and instructions for the desire have now been released. Perhaps a solution can be had
Just thought I'd give this another hopeful bump in the off chance of somebody who may have solved the issue on the desire (now that it's been rooted) seeing it I'm still waiting on HTC to get back to me too!
So with the extensive help of partyatmygaff over msn, I was able to root my desire and I finally got the contacts app working on it! I saved the chat transcript as it may be helpful for anyone else wanting to install from Windows XP. This is an ultra dumbed down version. I made sure to ask as many questions as possible, even if I was 99% sure of the answer myself
Some of the files were sent to me over msn like the market enabler etc, but these should be easily found online anyway. Also, the program I use for the commant prompt is called "command prompt here" I think, but you can just type in the address of the folder in DOS if you know how anyway!
You can see the transcript here: http://www.vantasks.ie/xpdesireroot.html
There is a good bit of filler, but it really covers absolutely everything you need to know so once you get to the bottom of the page, your desire should be rooted and ready to go
So I got the contacts sync thing working anyway, I can now sync with my chosen group from Gmail, but I can't believe it, if I have this group selected and I save a new contact, it wont save to that group, but just the "all contacts" group even though that's not selected
Always something! The guy in post 10 here: http://androidcommunity.com/forums/f9/add-or-edit-contact-groups-12668/ seems to have got it going, but as you can see in my reply, post 11, it's not saving to the desired group for me!
I have search this forum and the web and not found a solution... any help gratefully received....
I create a new contact on my Desire as a 'Google Contact' it can be anything someone I actually know or even a made up contact called 'Fred', I enter the details and save it and it shows up in the list of contacts. As soon as the phone syncs with the Google server the contact disappears off my phone and doesn't sync with the Google account.
I have seen other threads where Facebook or Skype is causing a problem, not here as they are not in use, but if I create the contact on the net using the Google contact manager BINGO they sync to my phone. I can't access the web everytime I want to add a new contact, can anyone help?
There is a bug (I think it's HTC Sense related) that means if you create a contact on the phone and add Birthday information the contact will be lost when the phone next synchronises with your Google account. Try adding the contact but not setting anything for the birthday, see if this solves the problem. Add birthday information through the contact manager in GMail for the moment.
Quick Question: How does everyone handle themselves as a contact within their phone? I initially had a Google contact with my full name phone number email addresses etc. But I have done some reading and I have seen that some people create a contact called "me" and use that. The reason that I ask is in regards to joining/syncing your personal info with all applicable accounts (FB, Twitter, etc...) just wondering how everyone handles this. On previous phone I had there was a contact called "my contact" or "personal contact" etc...
I've done my due diligence (searching for HOURS on end), so I know this has been discussed many times but I still have not seen any sort of solution or progress on how to fix the issue.
Here is the issue: Gmail/Google accounts in WP7, when you press the Trash-can icon to delete your email(s), it does not actually move the email to the 'Trash' folder (or how Gmail understands it, the 'Trash' label). It simply removes the 'Inbox' label but still keeps the message under 'All Mail'.
I've tried everything - set up my email account as an ActiveSync account and tried deleting, going to my Gmail (or any other of my email accounts that resides on Google Apps) account settings via the web browser and try fiddling with the Advanced IMAP options, but nothing.
Does anyone have any solution for this? Unfortunately, this is pretty much a dealbreaker for me with WP7 - I just purchased the HTC Trophy. I want to really love the OS/device (and I do love the OS) but being able to properly delete my Google/Gmail emails is crucial.
I've heard some people, as a temporary stop-gap, to just use the "Move to Folder" and move the email message to [Gmail]\Trash, but I don't see that folder in WP7. Any ideas on this?
Any help or insight in this matter would be greatly appreciated. Thanks in advance.
There is no solution (as in setting you can change in WP7 or on google.com) that changes this behavior. The only real option is to occasionally log in to your email account on the website and purge old mail from all mail. That's what I do about once every couple of months.
Thanks for the response. That's a real bummer. Do you or anyone know if this is something Microsoft plans on fixing? Basically it just entails making the Delete/Trash Can -> Remove Inbox Label + Add Trash Label to the message.
Also, do you know how I could view the [Gmail]\Trash folder/label? When I try to browse All Folders, it doesn't show up. Any ideas?
Thanks.
Avazee said:
Does anyone have any solution for this? Unfortunately, this is pretty much a dealbreaker for me with WP7 - I just purchased the HTC Trophy. I want to really love the OS/device (and I do love the OS) but being able to properly delete my Google/Gmail emails is crucial.
Click to expand...
Click to collapse
You should be able to change imap settings in gmail. There's a few articles I found, but they're a bit old, and I'm apparently too new of a member to link. I've gone ahead to write a few instructions.
1. Go to settings in your gmail
2. Go to the "Forwarding and POP/IMAP" tab
3. In IMAP access, under "When I mark a message in IMAP as deleted:" select "Auto-expunge off"
4. In IMAP access, under "When a message is marked as deleted and expunged from the last visible IMAP folder:" select "Move the message to the Trash" or "Immediately delete the message forever"
I'm still trying to figure out how exactly the behavior works on my own device. From my understanding, by doing this, you'll send deleted message to the trash rather than archive. It appears that you lose the "instant" server update (so you might have emails that you delete on your phone stay in your inbox as unread for a while).
**edit for further research - It appears that your message will only be deleted if there are no other labels for it. Apparently [gmail]all mail counts as a label. So what the heck did I tell you to do?
Thanks for the reply. I don't understand what your last part meant..the part about your edit for further research. Please clarify. Thanks.
Sent from my mwp6985 using Board Express
bver100 said:
It appears that your message will only be deleted if there are no other labels for it. Apparently [gmail]all mail counts as a label. So what the heck did I tell you to do?
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Click to collapse
This, and it's the same for IOS, not a WP7 issue.
I read numerous guides looking for a solution but there isn't one. If an email exists in another view, i.e. "All Mail" then it won't be deleted.
After using IOS and WP7 this was one of the main reasons for moving to Android. It may seem a bit extreme but I hate having email I don't need. Everything gets read and deleted.
What you say is true in a technical sense, but it misses the underlying issue. Gmail has one label, Gmail/Trash, that is special. Any email that is sent there automatically has all other labels removed. However, it is up to an email client to apply the label. For example, the Thunderbird email client on Windows does just that. If I read an email in my Inbox, and then click the Delete button, Thunderbird sends and IMAP notification to Gmail to apply the Gmail/Trash label to the message, and it is instantly gone from both my Inbox and All Mail. And the Gmail/Trash label is automatically purged after 30 days.
The problem with WP7 and iOS is that they don't (and possibly can't) send the same notification. All they currently do is notify Gmail to remove the Inbox label. And, as has already been noted, the fact that the email is still in All Mail causes it to be retained on the server.
Thanks for the info, guys. I realize and understand that the culprit is the WP7 mail client, not Gmail.
As a temporary workaround (I am seriously hoping they fix this.. you guys should visit http://windowsphone.uservoice.com/f...eting-email-in-gmail-really-delete-?ref=title to vote for adding this feature), I created a new label called "WP7 Trash". From now on, when I want to "delete" mail, I simply move to to that folder/label in the WP7 mail client, and then anytime down the road I can log into my accounts and just delete all the mail in that folder/label.
Kind of kludgy, but it's the only thing I can think of...
Let me know your thoughts.
After futzing around a bit more on the internet, i've found that some people are able to get the desired "trash button = delete" action if you add your gmail account as an Exchange account instead of as a "Google Account". I haven't tried it yet, but since it isn't dealing with Gmail's odd IMAP implementation, perhaps you will get better results.
Setting up your Gmail account as an Exchange/ActiveSync account doesn't work - I've tested it several times and nothing. I do have my accounts set up as Exchange/ActiveSync because I've heard that it uses less battery than using the "Add Google Email Account" option in WP7.
The only temp-solution I've found is the create a WP7-Trash label and move messages to that folder (for later deletion once you log into the Gmail web interface).
If anyone CAN get the Delete = Trash working on ActiveSync/Exchange setups, by all means let us know!
Maybe I'm an idiot, and forgive me if I'm asking a dumb question, but this feels like something that should be easy but I can't figure it out.
This is my first HTC. On every other phone dating all the way back to my Galaxy S2, when I created a contact, it would ask if I wanted to save it on my phone or as a Google contact (or automatically save it to whichever of those two I had told it to do by default.) Saving it as a Google contact automatically synced it to my Google account.
When I set up my HTC 10, it downloaded all of my Google contacts. Easy!
Tonight, when somebody texted me they got a new number, I went to change it on a contact that already exists; it asked which contact I wanted to edit: their phone contact or their Google contact. Changing their Google contact didn't update the phone contact.
So then I just deleted his contact, and created it anew; it only asks if I want to create it on the phone or on the SIM card, with no Google contact option. Furthermore, creating it on the phone doesn't sync it to Google, nor does creating it on Google sync it to the phone.
Is there something I'm missing here? Is this some HTC specific thing where it just doesn't do Google contacts? Any help on this would be much, much appreciated; I'd really only rather maintain the Google contacts and not have to micromanage contact lists or use a third party syncing app (but I guess I will if it comes to it).
NEVER MIND!
You can ignore me.
For whatever reason, "contacts" wasn't available to check in my sync settings. But I fixed it:
Removed my Google account
Deleted all local phone contacts (to avoid possible duplicates later)
Added my Google account again
"Contacts" is in the Sync settings again, re-synced all my contacts without problems.
No idea what caused it but there you go. I thought I was going crazy because I had no option to sync contacts. If anybody knows what may have caused it I'd be interested to hear, but otherwise just ignore this post :-/
Thank you! I had the same problem and couldn't add contacts to my Google list. I did the same (logged out of account and logged back in) and the sync contacts came back along with the ability to add contacts again. I wonder why that happened.
I'm having similar issues with my HTC 10, majority of my contacts are synced on my Gmail account but I'm missing about 4 numbers, the contact details are there like name but no phone number. I've checked my phone and the contact has a phone number and linked to other accounts like whatsapp but no info on Gmail contacts.
I did manually input the number onto my phone because the numbers was missing so I believe maybe it's the format on the HTC 10, I'll do more testing...
sync google accounts
It's been a while since I've been through this, but unfortunately I have a similar problem. My problem is "Google account" in accounts and sync. But I can only select google photos when I click on the sync mark. No selection box for contacts. How can I fix that?
The device has clone s3 and ics 4.0.4 on it. The gapps packages available for this release also do not work. It does not synchronize people in any case. I cleaned the data from the applications, I deleted Accounts.db and reinstalled it.
Finally, I found the following lines for Accounts.xml and added it, but still there is no positive situation. What else can I do? Thank you.
Syncable = "true"> <authority id = "3" account = ".." type = "com.google" authority = "com.android.contacts"
<PeriodicSync period = "86400" />
</ Authority>
Let me add this here, please:
https://forum.xda-developers.com/htc-10/help/google-account-syncing-t3561756
Xenorin said:
Maybe I'm an idiot, and forgive me if I'm asking a dumb question, but this feels like something that should be easy but I can't figure it out.
This is my first HTC. On every other phone dating all the way back to my Galaxy S2, when I created a contact, it would ask if I wanted to save it on my phone or as a Google contact (or automatically save it to whichever of those two I had told it to do by default.) Saving it as a Google contact automatically synced it to my Google account.
When I set up my HTC 10, it downloaded all of my Google contacts. Easy!
Tonight, when somebody texted me they got a new number, I went to change it on a contact that already exists; it asked which contact I wanted to edit: their phone contact or their Google contact. Changing their Google contact didn't update the phone contact.
So then I just deleted his contact, and created it anew; it only asks if I want to create it on the phone or on the SIM card, with no Google contact option. Furthermore, creating it on the phone doesn't sync it to Google, nor does creating it on Google sync it to the phone.
Is there something I'm missing here? Is this some HTC specific thing where it just doesn't do Google contacts? Any help on this would be much, much appreciated; I'd really only rather maintain the Google contacts and not have to micromanage contact lists or use a third party syncing app (but I guess I will if it comes to it).
Click to expand...
Click to collapse
Halo !!!
I have same trouble with sync on my htc 10, but I think the problem is not only in the phone, because I have the same google account on another phone, ( alcatel idol 3) and also the same problems with contacts. For example, a sudden disappearance, a certain number of contacts, from my contacts list in both phone ???? On htc 10, a special problem is synchronization is not always possible, I have auto sync on, but the contacts cant be synced when I want to do, but in follow a few days thay are.
That,s whot i do not understand, I tried cleaning cash, and re-installing Google Account, but the problem comes back after a while, so..thats it. If anyone knows something more, would like to here. Thanks !!!
If Power Saver mode is enabled, Contacts Sync is disabled. Sounds crazy but just disable Power Saver (on HTC it's under Settings->Power->Power saver) and the contact sync will start right up. No need to remove and recreate your google account, restart the phone, or any of that - just flip the one switch.