[Q] Phone won't connect to kies after recovery - Samsung Epic 4G Touch

I put cm 10.1 on it as soon as I took it out of the box. I was not impressed (which surprised me), multiple force closes, phone not responding sometimes, and the mic stopped working during calls if the screen turned off.
So, I re-flashed stock GB via odin one-click and then let it OTA up to FL27. Now I want to get JB back on it but I've tried both odin and kies to do this but neither work. After flashing via odin (several different attempts) it always just bootloops. Kies will not even connect to the phone anymore. First it was saying "Unable to connect to SPH-D710. Failed to retrieve device information." and then it told me to restart it a couple of times and now its saying the first one again. I have tried the troubleshooting thing a couple of times, that did nothing.

You may have to go back to stock unrooted. I don't believe Kies will update your phone if it's rooted. Someone please let me know otherwise if I'm mistaken, but I remember when jb source dropped, everyone had to go back to stock to get the update. Good luck!
Sent from my SPH-D710BST using xda premium

jdsingle76 said:
You may have to go back to stock unrooted. I don't believe Kies will update your phone if it's rooted. Someone please let me know otherwise if I'm mistaken, but I remember when jb source dropped, everyone had to go back to stock to get the update. Good luck!
Sent from my SPH-D710BST using xda premium
Click to expand...
Click to collapse
I just backed up my phone via Kies yesterday and I'm rooted and on stock.

Either your usb cable is broke, your usb port is broke, or you need to use a different port on the computer.
Sent from my SPH-D710 using xda premium

Related

[Q] Flash back to stock FROYO EC05 via Samsung Recovery?

On stock GB EI22. Cannot currently use ODIN. More details on that here, for the curious: http://forum.xda-developers.com/showthread.php?t=1375005
Question:
In my current state, is it possible to flash a stock EC05 from the default recovery?
I could then use one of the root methods without ODIN, then get CWM, then flash back to GB using a rooted kernel / custom ROM...
Just flash an EC05 ROM, you are rooted right? Reread it...guess not. No, there is nothing you can flash from stock recovery that will take you back to EC05 from GB.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Just flash an EC05 ROM, you are rooted right? Reread it...guess not. No, there is nothing you can flash from stock recovery that will take you back to EC05 from GB.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Thanks. That's what I was almost certain about. I will focus on getting that port to work again.
hyuga said:
Thanks. That's what I was almost certain about. I will focus on getting that port to work again.
Click to expand...
Click to collapse
Give Heimdall a try. It has it's own drivers.
Sent from my SPH-D700 using XDA App
I had tried Heimdall from a Macbook Air as well (in addition to the other 4 computers I mentioned in the reference thread). It did not work. It did not do anything, similiar to Windows.
However, I did manage to get ODIN to work!!! Same setup I've always used, which until this incident, had always worked (same PC, same USB port, same cable, same phone, same person, same room in the house, etc.).
The only thing I did was uninstall the drivers completely, then reinstall, rebooting in between every step.
Afterwards, I opened ODIN, put phone in download mode, and BAM!, like magic, it worked again. 7 seconds later, I had CWM (ACS 5 1.0.0.0) installed!
Now, I am not sure it had anything to do with re-installing the drivers because:
1. I had the phone briefly connect once during the 4-ish day period... I was booted into Android, Windows did the USB connected sound and I saw "Samsung" under USB Devices in Device Manager. Then, when I removed the cable and booted into download mode, nothing...
2. I expected to hear the USB connection sound, regardless if the drivers worked on not. I would then expect to get a message stating "Could not install drivers" or something to that extent. Perhaps my perception is wrong?
3. No other computer, which had the drivers freshly installed, detected the phone, even with the same USB cable I know works.
Anyways, once CWM was in place, rooting took another few seconds. Ti Backup restored and all seems to be well.
Thanks everyone!
Yup. Happened to me too once. Out of the blue my computer would not recognize my phone with usb debugging on. Reinstalled the drivers and it was fine.
Sent from my SPH-D700 using XDA App
Was flashing my cousins Epic yesterday, tried to root GB with an online tutorial and soft bricked it. Used Odin to go back to ec05, ota'd to froyo (rooted immediately), looking to move to rooted gb(prob stock), and get MMS working for metro.
Just use the froyo upgrade tool

[Q] I lost my USB Connection with a Samsung Galaxy S2 Epic 4G Touch SPH-D710

I just installed the new Android 4.0.4 TBASGIIIv1.8 ROM for my Epic 4G touch and lost the USB connectivity with Windows-7. My computer will no long recognized the phone when plugged into the USB port and it worked fine with the Android 4.0.3 ICS FD16 ROM. It use to come up in windows saying SPH-D710 with a pop-up windows and with this new rom installed it will no longer recognize the phone. Is this a simple fix or problem with the new ROM because I would like to be able to download some of my files using Samsung Kies?
What ROM is the? And where did you get it from (link)? Team Rejects? How did you flash?
X83 said:
I just installed the new Android 4.0.4 TBASGIIIv1.8 ROM for my Epic 4G touch and lost the USB connectivity with Windows-7. My computer will no long recognized the phone when plugged into the USB port and it worked fine with the Android 4.0.3 ICS FD16 ROM. It use to come up in windows saying SPH-D710 with a pop-up windows and with this new rom installed it will no longer recognize the phone. Is this a simple fix or problem with the new ROM because I would like to be able to download some of my files using Samsung Kies?
Click to expand...
Click to collapse
Try to download the app USB switched make sure it's on mass storage
Sent from my SPH-D710 using Tapatalk 2
It’s the newest version of the ICS based custom ROM with the Galaxy S3 theme and all the detailed instruction are listed in this link: http://www.androidauthority.com/galaxy-s2-epic-4g-touch-ics-custom-rom-galaxy-s3-theme-93959/
I downloaded the newest version 1.8 from this thread link: http://forum.xda-developers.com/showthread.php?t=1673662
Everything works fine with the exception of the USB connectivity was lost and the computer will no longer recolonize the phone when attached via USB cable.
I download an app called USB switcher and made sure it’s on the mass storage but still inoperable.
When the USB cable connection is made the computer gives and audible note a will briefly flash a storage device for a second in the Computer – Devices with Removable Storage window then quickly disappears.
I’ve tried going back to the EL29 stock ROM about three times and the USB connection works fine with ICS Android 4.0.3 but doesn’t function at all with the latest ICS based custom ROM with the Galaxy S3 theme?
I'd first try to uninstall any samsung drivers you have on your PC then re-install them. Get em here http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe
Also try a different USB port AND cable.
If that fails I'd grab Mobile Odin from the market and download one of sfhub's one-clicks and install it (he has instructions for flashing from the phone on signature http://forum.xda-developers.com/showpost.php?p=23478866&postcount=869 in his posts.)
---------- Post added at 10:31 PM ---------- Previous post was at 10:29 PM ----------
Ah I see. probably disregard my last post then.
Use sfhub's autoroot package to enable mass storage http://forum.xda-developers.com/showpost.php?p=24010029&postcount=889
That may work.
I tried uninstalling the drivers and reloading them a few times and even tried it on different computer.
I updated the Kernal using the PC based Odin3 v1.85 and flashed the EL26 stock CWM and might just have to try using the mobile version.
X83 said:
I tried uninstalling the drivers and reloading them a few times and even tried it on different computer.
I updated the Kernal using the PC based Odin3 v1.85 and flashed the EL26 stock CWM and might just have to try using the mobile version.
Click to expand...
Click to collapse
Check out sfhub's autoroot package - Under "Extra Options" for the mass storage thingy
I had the same problem with my old et4g. I was running calks ics rom and kept getting the voltage to high notification and i wasnt even charging. And it also was no longer being recognized by the computer. Tried every fix. I went back to calks gb rom and still had the same problem with voltage notification and not being recognized. I tried to mobile odin back to a stock rom and it soft bricked my phone. It will only boot into recovery and i can get no where from there. Thought it may be the physical part itself so i ordered a new one and got my phone apart but the sprint version of the galaxy s2 is made into the board and im not quite sure what to desolder and solder
Sent from my SPH-D710 using xda premium
I just installed the latest stock FF18 Modem/Kernel/ROM and the USB connection works fine now.
My 4G signal sucks donkey balls on this FF18 ROM.
I tried just flashing the FG26 modem using this FF18 ROM but it's still a problem.
I'm going back to the FD26 ROM because that had the best 4G signal IMO.
KnukLHead said:
I had the same problem with my old et4g. I was running calks ics rom and kept getting the voltage to high notification and i wasnt even charging. And it also was no longer being recognized by the computer. Tried every fix. I went back to calks gb rom and still had the same problem with voltage notification and not being recognized. I tried to mobile odin back to a stock rom and it soft bricked my phone. It will only boot into recovery and i can get no where from there. Thought it may be the physical part itself so i ordered a new one and got my phone apart but the sprint version of the galaxy s2 is made into the board and im not quite sure what to desolder and solder
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
take a look here if you have not already http://forum.xda-developers.com/showthread.php?t=1731751
You should still be able to use the download mode to flash the stock ROM using Odin OC without the phone being able to boot up?
The problem I always had was getting it to connect to the computer cause the USB port is jacked up. I finally jacked with it enough that it connects 1 time out of 5. Used the method u just linked and its back up and running. Hell yea. Thanx. Don't know what I'm gonna do with it now cause in already got a replacement and I don't think the ESPN is any good but I could always flash it to boost or something
Sent from my SPH-D710 using xda premium
Device USB Error on Windows 7 (Lost USB Connection)
After following this post (http://forum.xda-developers.com/showthread.php?t=1721229) by sfhub, my machine won't recognize my phone via USB. It worked fine before when I rooted and installed CWM on the EL29 build. USB connection worked fine after upgrade to ICS FF18 as well. Only after running ODIN root did I have an issue reconnecting to install CWM.
Error from Windows states "Device Malfunction. Device cannot be recognized via USB..."
Tried reinstalling Samsung drivers and updating Windows. Nada. Any one else having this issue and/or have a resolution?
</Rob>
J.rkdesign said:
After following this post (http://forum.xda-developers.com/showthread.php?t=1721229) by sfhub, my machine won't recognize my phone via USB. It worked fine before when I rooted and installed CWM on the EL29 build. USB connection worked fine after upgrade to ICS FF18 as well. Only after running ODIN root did I have an issue reconnecting to install CWM.
Error from Windows states "Device Malfunction. Device cannot be recognized via USB..."
Tried reinstalling Samsung drivers and updating Windows. Nada. Any one else having this issue and/or have a resolution?
</Rob>
Click to expand...
Click to collapse
Should also note that I did a "Keep User Data" install option. Will try and do the wipe version tonight and see if that resolves anything.
no USB
X83 said:
I just installed the latest stock FF18 Modem/Kernel/ROM and the USB connection works fine now.
Click to expand...
Click to collapse
How did you do that without USB connection? My phone has a problem and I need to get it completely back to stock for warranty repair. A week or so ago I lost USB connect-ability. I do not have ICS installed.
harry5315 said:
How did you do that without USB connection? My phone has a problem and I need to get it completely back to stock for warranty repair. A week or so ago I lost USB connect-ability. I do not have ICS installed.
Click to expand...
Click to collapse
Download a stock rom to your computer, then use a wifi app to load it on your phone, use mobile Odin app to flash it.
Sent from my SGH-I897 using Tapatalk 2
Normally it is the answer to it always try multiple things to gain solution in the future
Sent from my SPH-D710 using XDA

How to upgrade to JB via Kies for stock users having trouble- Windows

Since there are a lot of issues upgrading via Kies here is what I did. Make sure you use the original USB that you got with the phone and that you plug it into a port on the BACK of the computer directly; not into a hub or any other peripheral.
Here is what you should do if the phone is completely stock:
1.) Go to www.samsung.com/us/kies and download Kies for Windows
2.) Install Kies, which will take a little while
3.) Plug original USB into the back of the computer, then into the phone. Non-OEM cables are the cause of a lot of issues. Sometimes non-OEM works, most of the time not.
4.) Wait for your computer to install the phone drivers
5.) Kies should recognize the phone after a little while and prompt you to update.
6.) *OPTIONAL* The update doesn't wipe the phone, but I made a backup anyway.
7.)After you accept to update it will download the file and your phone will go into download mode. At this point my computer had to install a generic USB driver and after that it started flashing the update.
I posted this in the JB thread, but it was buried within minutes so I figure a new thread might help,
Eric
Thanks! Kies worked perfect for me. Mostly stock LH9 rooted w/ 4 mods and TWRP installed. Flash counter was at 4.
lol glad someone got something out of it. There are a lot of people posting about issues flashing so I figured it should have its own thread.
I actually had to do the same thing but I Had to go back and download the drivers for the phone. Even after it did it automatically when I hooked up the phone.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I tried this method a dozen times and failed. Did it through Odin instead and all is well.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
i can NEVER update my SG3 & tab thru Kies, so i use mobile ODIN, d/l new roms from sammobile firmware instead

[Q] Kies closes on GB27 update

I'm trying to update my old phone which is now my sister in law's. It's stock unrooted ICS FL24.
When I try to use Kies to update, it gets through the first step of dowlnoading firmware upgrade components, but when it reaches 100% the window hangs for 30 seconds or so and then disappears and Kies closes.
It's the most recent version of Kies, I even uninstalled and reinstalled it, but it's still doing it. Has anyone come across this and a way to fix it? My sister in law wants the update but I can't seem to do it for her.
mewikime said:
I'm trying to update my old phone which is now my sister in law's. It's stock rooted ICS FL24.
When I try to use Kies to update, it gets through the first step of dowlnoading firmware upgrade components, but when it reaches 100% the window hangs for 30 seconds or so and then disappears and Kies closes.
It's the most recent version of Kies, I even uninstalled and reinstalled it, but it's still doing it. Has anyone come across this and a way to fix it? My sister in law wants the update but I can't seem to do it for her.
Click to expand...
Click to collapse
Well for it to work you need to be on stock fl24 your phone can't be rooted. So dl a stock fl24 one click then try the update.
Sent from my SPH-D710 using Xparent Skyblue Tapatalk 2
Oops, my fault, I did mean unrooted. I've edited the OP to reflect that. Anyway, I'm going to try it on a different computer
I'm having the same problem on my girlfriends stock unrooted phone
Sent from my SPH-D710 using xda premium
Luda305 said:
I'm having the same problem on my girlfriends stock unrooted phone
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
The only thing I can think of is going to the forum I posted and somebody should be able to help.
http://forum.xda-developers.com/showthread.php?p=39692230
Sent from my SPH-D710 using Xparent Skyblue Tapatalk 2
mewikime said:
I'm trying to update my old phone which is now my sister in law's. It's stock unrooted ICS FL24.
When I try to use Kies to update, it gets through the first step of dowlnoading firmware upgrade components, but when it reaches 100% the window hangs for 30 seconds or so and then disappears and Kies closes.
It's the most recent version of Kies, I even uninstalled and reinstalled it, but it's still doing it. Has anyone come across this and a way to fix it? My sister in law wants the update but I can't seem to do it for her.
Click to expand...
Click to collapse
Kherr said:
What worked for me was using an Odin One-Click package from here.
Click to expand...
Click to collapse
Use that link to download an Odin One-Click tool that will make your life easy. Whether you're looking to root her phone or keep it un-rooted, there is a tool for you on that page. Download whichever one of the tools you need whether or not you need to root her phone or keep it un-rooted. RESTORE versions will WIPE all user data from the phone. NODATA versions will NOT wipe user data from the phone. After downloading the one-click tool you need, simply turn off her phone and once it's fully powered down, press and hold volume down and the power key at the same time until you see the Samsung Galaxy S2 logo. You can let go now. It will boot into something called "Download mode" and that's what we need.
I'm going to assume you've already installed the samsung drivers since you're using KIES. If not, get them from here and install.
Make sure the phone is FULLY CHARGED at this point.
After the drivers are installed, launch the Odin One-Click program and wait for it to appear. Once it's loaded go ahead and connect your phone to the computer. Make sure your phone is still in download mode before you connect to the computer! The top left box in that Odin window should light up with a yellow box with "0:COM#" in it, once that's lighted up, go ahead and click start at the bottom.
If you do not see a yellow "0:COM#" light up in the top left set of boxes, you may need to run the ODIN One-Click as an administrator.
DO NOT DISCONNECT YOUR PHONE AND DO NOT TURN IT OFF WHILE ODIN IS WORKING! Once it's done, it will change the bigger box on the left of the "0:COM#" to a green box with the word "PASS!" in it. Once this happens, the phone will reboot on its own. Once the phone reboots, it's safe to disconnect from the computer.
And that's it. You've skipped trying to use the crappy KIES software and you've successfully installed GB27 (JB 4.1.2)! I'd say it's time to celebrate!
Hope this helps you. Cheers! :beer:
(alternatively you could just follow the instructions from the page where you download your ODIN tool from... Thanks to "Admin" from that website for the post, garwynn from here for leading me there, and QBKing77 for instructions that taught me how to do this back when ICS just released for this phone. )
Kherr said:
Use that link to download an Odin One-Click tool that will make your life easy. Whether you're looking to root her phone or keep it un-rooted, there is a tool for you on that page. Download whichever one of the tools you need whether or not you need to root her phone or keep it un-rooted. RESTORE versions will WIPE all user data from the phone. NODATA versions will NOT wipe user data from the phone. After downloading the one-click tool you need, simply turn off her phone and once it's fully powered down, press and hold volume down and the power key at the same time until you see the Samsung Galaxy S2 logo. You can let go now. It will boot into something called "Download mode" and that's what we need.
I'm going to assume you've already installed the samsung drivers since you're using KIES. If not, get them from here and install.
Make sure the phone is FULLY CHARGED at this point.
After the drivers are installed, launch the Odin One-Click program and wait for it to appear. Once it's loaded go ahead and connect your phone to the computer. Make sure your phone is still in download mode before you connect to the computer! The top left box in that Odin window should light up with a yellow box with "0:COM#" in it, once that's lighted up, go ahead and click start at the bottom.
If you do not see a yellow "0:COM#" light up in the top left set of boxes, you may need to run the ODIN One-Click as an administrator.
DO NOT DISCONNECT YOUR PHONE AND DO NOT TURN IT OFF WHILE ODIN IS WORKING! Once it's done, it will change the bigger box on the left of the "0:COM#" to a green box with the word "PASS!" in it. Once this happens, the phone will reboot on its own. Once the phone reboots, it's safe to disconnect from the computer.
And that's it. You've skipped trying to use the crappy KIES software and you've successfully installed GB27 (JB 4.1.2)! I'd say it's time to celebrate!
Hope this helps you. Cheers! :beer:
(alternatively you could just follow the instructions from the page where you download your ODIN tool from... Thanks to "Admin" from that website for the post, garwynn from here for leading me there, and QBKing77 for instructions that taught me how to do this back when ICS just released for this phone. )
Click to expand...
Click to collapse
I've heard about a lot of people having problems with the no data version of gb27. I don't really wanna do the full restore one. Is there any other options out there?
Sent from my SPH-D710 using xda premium
Luda305 said:
I've heard about a lot of people having problems with the no data version of gb27. I don't really wanna do the full restore one. Is there any other options out there?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
No. Use a NODATA rooted FL24, install Titanium (PRO highly recommended), and backup all your apps, call log, sms inbox, etc.
Then put the Titanium Backup folder from your SDcard on a PC (or somewhere else safe, off the internal storage. External SD card is ok too).
Then run the RESTORE ROOTED GB27, which will repartition your internal storage, likely wiping everything. This is why you moved your backups. Install Titanium and restore your backup. Reboot.
Then reboot to recovery and do a nandroid backup. Copy this backup to your PC for futureproofing.
Now, if you want to be unrooted, you can Odin a NODATA UNROOTED GB27, and you should have all your apps and such intact, without root access.
Luda305 said:
I've heard about a lot of people having problems with the no data version of gb27. I don't really wanna do the full restore one. Is there any other options out there?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I didn't have any issues with the NODATA that I did to my phone, and I got it from where I sent you... Maybe I just got lucky...

[Q] Update to Jellybean using Kies fails

Hi,
So I have a brand new SII that T-Mobile sent me when my old one's power button broke. The phone was running unrooted, stock Android 4.0.4
I decided to upgrade to Jellybean as discussed here, and by following the directions on T-Mobile's website. Before I started, I double checked that I had Android version 4.0.4, and that my baseband version was T989UVLI1.
Downloaded Kies, updated Kies to the latest version, turned on USB debugging, plugged in phone, started upgrade.
Got a message saying upgrade had failed, and to try Kies firmware emergency recovery. I've tried running emergency recovery a few times with no luck.
Any suggestions on what to do from here?
Yea just root it and then install the rooted version of the new update.
So apparently not all USB ports are created equal. I switched ports on my Macbook Pro and firmware recovery worked like a charm...must be a driver issue with Kies.
B. Dre said:
Yea just root it and then install the rooted version of the new update.
Click to expand...
Click to collapse
I figured rooting wasn't the best idea since the firmware was already screwed up...as long as it got screwed up from Kies + T-Mobile's instructions I could get a new phone, but if I tried rooting and the phone was already so screwed up that it didn't work, then they might have raised a stink about the warranty.
GilEste, which macbook do you have? I just upgraded to the latest one and can't get my phone to communicate to either of my USB ports.
Sent from my SAMSUNG-SGH-T989 using xda premium
phil.culler said:
GilEste, which macbook do you have? I just upgraded to the latest one and can't get my phone to communicate to either of my USB ports.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
I have a mid 2012 macbook pro with retina display. For me, Kies detected the phone from both ports, but kept having errors with the left port. The right port worked for emergency firmware recovery.
The exact same thing happened to me. The update failed and emergency recovery failed.
I tried a different PC and it could not recognize the phone (on that one for some reason kies was locked at 25% cpu of 4 cores and running really slow).
I went back to the original PC and tried different ports, even a USB 3.0 add-on card without success.
I will try exchanging the phone today, but I still want to take the replacement to JB and I have another 2 phones that need the update.
Thanks
I got the replacement phone and almost immediately tried the update on yet another PC. This time the update was successful and I am seeing how things go. Now I have 2 more phones to update.
I don't know why it worked this time, but on the other PCs it would sometimes fail to detect the phone right away and might require unplugging and plugging back in.
On the PC that worked it did not have any issues. Maybe if there are any issue prior to the update, that is a sign that you should try a different PC.

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