Hi, I have a ATT Note 2 and I keep getting the error "Phone Not Allowed MM#6" every time I turn it on. I can press the OK button and get to the home screen and use the phone normally except that it cannot send or receive texts or calls (emergency only). I am on the Solavei network and has been working fine for a few months, but the other day it just stopped one morning after I woke up.
I bought it from a store and he has assured me it wasn't stolen or anything like that. And the Solavei customer service could not get it working after several resets and whatnot. They sent me a new sim card which I have not received yet, but I am not very hopeful about that working... My WiFi works and I actually get signal bars but again, no 4G, no calls, no texts...
Is there anything I can do in the settings or anything? My phone does not have any custom roms or anything like that, just the regular ATT/Samsung Android 4.1.2. The only thing I changed on it was the option to enable the T-Mobile bands (Youtube: How to Enable T-Mobile 3G/4G AWS Bands on AT&T Galaxy Note 2 SGH-i317!). But I also tried without those bands and that didn't work either...
Please help, thanks in advance!
Try a complete factory reset with Odin. But that error sounds to me like someone reported the IMEI as stolen
the suestrep
mrevankyle said:
Try a complete factory reset with Odin. But that error sounds to me like someone reported the IMEI as stolen
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Click to collapse
Thanks. If in fact it was reported stolen, is there any way around that?
nconnor said:
Thanks. If in fact it was reported stolen, is there any way around that?
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Click to collapse
Go into your local store with the original recipt. They should be able to either tell you who reported it or give you a refund
mrevankyle said:
Go into your local store with the original recipt. They should be able to either tell you who reported it or give you a refund
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Click to collapse
Agreed. ..
Any reputable seller. .(retail store ) is obligated to sell legally or don't sell at all..
The days of sneaking around carriers with stolen merchandise are quickly becoming a thing of the past...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
there can be two reasons.. one is when you tried to change the bands on your phone there are more possibilities your IMEI on the phone would have corrupted and that is reason you might be getting that message, and second reason can be some one reported the phone stolen and it is blocked from the service provider end..
to validate that check your phone IMEI by dialing *#06# if that shows your valid IMEI then your phone must have got blocked by the service provider or incase if the IMEI shows some thing like null or 00/0 then the phone IMEI is corrupted, I can help your fixing your phone IMEI if it corrupted.. let me know if you still having this problem
Thanks everyone. I called up ATT and they confirmed that the phone was reported stolen. So I took it back to the store I got it from and he said that sometimes this happens so the company can get the insurance... Regardless, he reset and rooted my phone and it works again. My IMEI number shows up as well. Now the only thing is that I am not able to get all of the T-mobile bands back. Does anyone know about this?
[email protected] said:
there can be two reasons.. one is when you tried to change the bands on your phone there are more possibilities your IMEI on the phone would have corrupted and that is reason you might be getting that message, and second reason can be some one reported the phone stolen and it is blocked from the service provider end..
to validate that check your phone IMEI by dialing *#06# if that shows your valid IMEI then your phone must have got blocked by the service provider or incase if the IMEI shows some thing like null or 00/0 then the phone IMEI is corrupted, I can help your fixing your phone IMEI if it corrupted.. let me know if you still having this problem
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Click to collapse
Hi,
I ned to help to fix IMEI problem, currently it has been set to null.
regards,
Kailash Rawat
[email protected] said:
there can be two reasons.. one is when you tried to change the bands on your phone there are more possibilities your IMEI on the phone would have corrupted and that is reason you might be getting that message, and second reason can be some one reported the phone stolen and it is blocked from the service provider end..
to validate that check your phone IMEI by dialing *#06# if that shows your valid IMEI then your phone must have got blocked by the service provider or incase if the IMEI shows some thing like null or 00/0 then the phone IMEI is corrupted, I can help your fixing your phone IMEI if it corrupted.. let me know if you still having this problem
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Click to collapse
My note 2 is showing 0/09 as imei pls tell me how to repair my imei
AT&T
Related
hi i have just baught a xda mini s unlocked on all networks and its a g4
when i try to make a call it starts then says call ended i can send and recieve tex msgs
someone told me to upgrade the firmware which i did and it still says the same thing please can anyone help me
hey there
i had the same problem with xda mini.
i found out that was the 2.5 inch headset connector.
try to make call using the headset!!!
and let me know if it work.
PPC-DOC
Same problem
Hi guys...I am quite new to the whole XDA thing...got a second hand XDA mini S, did a hard reset to start fresh. Trying to use it with Vodafone sim card though. Sim card seems ok, I can send and receive txt messages, but unable to make and receive calls, same problem...starts dialing and then shows 0.00 call ended, no signals, no beeps, nothing...tried with a headset, same stuff....I rang Vodafone to see if they can help with the call settings but they werent very helpful, as the phone is not one of theirs, they just said speak to O2, well I cant really as it is a second hand handset.
I was advice form Vodafone that perhaps the phone is locked to O2 and thats why it can't make any calls, but i can send and receive txt messages and the sim card is read as normal....i am quite confused. I have not tried to do any unlocking on the phone as the sim card seemed to work fine...Can anyone help....Can this be a result from the hard reset I've done..I read somewhere that other people were unable to make calls after hard reset.......
They maybe IMEI blocked, e.g. insurance claimed phone, stolen phone, etc. I think you can call them and see if the IMEI has been blocked. Search the forum, IMEI blocked issue have been discussed here.
hanmin said:
They maybe IMEI blocked, e.g. insurance claimed phone, stolen phone, etc. I think you can call them and see if the IMEI has been blocked. Search the forum, IMEI blocked issue have been discussed here.
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Click to collapse
Sorry for the stupid question but can you send me a link or directions how can I find a solutions to this IMEI blocked issue. Is there a software to unblock or change? Have not rang O2 to check, but I have the feeling that they will reffer me to the ebay seller.....as I am not a O2 customer, thats what they kind of said to me before.
You don't call O2.. just call your network service (Orange, T-Mobile, etc) providers, they may able to help you to check. Or just google for "IMEI block blacklist" for information.
Trying to use it with Vodafone sim card though. Sim card seems ok, I can send and receive txt messages, but unable to make and receive calls, same problem
Click to expand...
Click to collapse
They maybe IMEI blocked, e.g. insurance claimed phone, stolen phone, etc. I think you can call them and see if the IMEI has been blocked. Search the forum, IMEI blocked issue have been discussed here.
Click to expand...
Click to collapse
If he can send and received text then its not IMEI barred, once a phone is IMEI bared you'll be unable to register with the network at all, and would look like the phone is SIM locked or just not getting signal.
It could be either, a bar on the network, low signal, or something weird with the SIM. Check the sim in another phone, if you can make calls its a hardware issue, if not then its a network issue
Thanks for the advice, sim card is working fine with other handsets, it's just a normal contract Voda sim card. Still can't get it to work with the XDA though. Did second hard reset and same stuff....can send/receive messages but canNOT make/receive calls. Does any one know if this may be result of the hard reset and is there any way of fixing it. If it is a hardware problem as suggested previously what is the way of sorting it out?
Me again...just tried it with O2 sim card....very strange...kept searching for the network for more than 10 min and nothing happened....had to turn it off at the end. 3 card don't work as well, same situation...searching for network....The Vodafone sim card seems to be the only one that gets full reception straight away but then again the problem with making calls remains...I have no idea what network the device was issued on before...
still cant get it to work tried all your ideas
nooooo i really like this phone but cant use it as a phone
do you know where i can get the cid unlocking proggy tried search but lost it
daveward said:
still cant get it to work tried all your ideas
nooooo i really like this phone but cant use it as a phone
do you know where i can get the cid unlocking proggy tried search but lost it
Click to expand...
Click to collapse
We seem to have the same problem....let me know if you find a solution for yours, as i still can't get mine to work either...
still cant get it to work at all done cid unlock cant do imei change (just want to see if the imei change does anything then return to original imei) the proram says its changed but it hasnt at all
really frustrated with this phone gonna smash it up lol anyone know where i can get this crossbow thing for mine its a g4 i have serched but there is too many i have nuked my xda 3 times but braught it back to life lol hellllllllp
Hello my name is Stanley, I recently bought a Galaxy Note 2, I'm from the Dominican Republic so I'm using Claro Dominicana, which uses the same baseband as AT&T, basically instead of the signal bar, I get a circle with a straight line on it, I don't have data, I can't make calls, I can't send sms, when I try to call I get no network access message, I believe it does recognize sim because I don't get any type of error when my cellphone boots up, when I bought this cellphone it wasn't rooted, so I decided to root it and flash a rom, I'm having same issues.
Can you guys help me out please? I already have my APN information but it's not helping, I've tried flashing roms and it's not helping, I really don't know what to do, when I first bought it, I tried my sim out and it did have internet, I decided to do a factory reset through settings menu and after that I haven't been able to get any type of signal, I would deeply appreciate your help guys, I'm getting kind of desperate here.
No signal bars means no modem or a sim card for a dead account. Did you pay for any airtime?
stanleyacosta said:
Hello my name is Stanley, I recently bought a Galaxy Note 2, I'm from the Dominican Republic so I'm using Claro Dominicana, which uses the same baseband as AT&T, basically instead of the signal bar, I get a circle with a straight line on it, I don't have data, I can't make calls, I can't send sms, when I try to call I get no network access message, I believe it does recognize sim because I don't get any type of error when my cellphone boots up, when I bought this cellphone it wasn't rooted, so I decided to root it and flash a rom, I'm having same issues.
Can you guys help me out please? I already have my APN information but it's not helping, I've tried flashing roms and it's not helping, I really don't know what to do, when I first bought it, I tried my sim out and it did have internet, I decided to do a factory reset through settings menu and after that I haven't been able to get any type of signal, I would deeply appreciate your help guys, I'm getting kind of desperate here.
Click to expand...
Click to collapse
Did you try the free network unlock?
Might just not be unlocked
rangercaptain said:
No signal bars means no modem or a sim card for a dead account. Did you pay for any airtime?
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Click to collapse
My service is active, I already tried the sim on another cellphone, I can do everything on the other cellphone, I have data, I can make calls, etc, thanks for answer.
crixley said:
Did you try the free network unlock?
Might just not be unlocked
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Click to collapse
I did try it, I'm pretty sure is unlocked because it was just working before factory reset, I guess I can try to do it again, but I'm pretty sure is unlocked.
I tried several roms and modems and nothing worked, the last thing I did was going back to stock through Odin, but I still get same circle with the line on it, a stop sign, right now I'm on 4.1.1 stock..
stanleyacosta said:
I tried several roms and modems and nothing worked, the last thing I did was going back to stock through Odin, but I still get same circle with the line on it, a stop sign, right now I'm on 4.1.1 stock..
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i don't know if this might be an issues or not, but check your IMEI. T-Mobile webpage has a method to confirm if it been blocked or not.
http://www.t-mobile.com
As of August 8th of 2013, they've re-designed their webpage.
http://www.t-mobile.com/bring-your-own-phone.html
following that link, scroll down until you see this: "Don’t see your device?" and under that, a search box. click on the link below that search box. it'll bring up a screen within the webpage. input the IMEI from your phone (*#06#) and avoid adding "/ ##" as those aren't part of the IMEI. If it report as stolen, chances are, they probably blocked it. If not, then maybe your provider doesn't support the phone itself. you might have to call customer service from your area.
Ziken said:
i don't know if this might be an issues or not, but check your IMEI. T-Mobile webpage has a method to confirm if it been blocked or not.
http://www.t-mobile.com
As of August 8th of 2013, they've re-designed their webpage.
http://www.t-mobile.com/bring-your-own-phone.html
following that link, scroll down until you see this: "Don’t see your device?" and under that, a search box. click on the link below that search box. it'll bring up a screen within the webpage. input the IMEI from your phone (*#06#) and avoid adding "/ ##" as those aren't part of the IMEI. If it report as stolen, chances are, they probably blocked it. If not, then maybe your provider doesn't support the phone itself. you might have to call customer service from your area.
Click to expand...
Click to collapse
I couldn't find information about my imei using that webpage, it wasn't able to locate it, I used this webpage which said is clean http://swappa.com/esn I don't know if that page is good, but it says it's clean and ready for activation.
Try a friends sim card to rule that out
If the phone worked on your network before you rooted and flashed the new rom, then I imagine you must have flashed an incompatible modem. If you flashed stock back via Odin and that didn't fix it, I'm scratching my head. Try stock again. Then remove and insert the sim or toggle airplane mode. If it worked before, stock should fix it.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Hello guys, in this case it was actually a hardware problem it seems that the internal antenna of the cellphone which receives the network signal was damaged, I'm already getting it replaced, I'll let you guys know the results.
stanleyacosta said:
Hello guys, in this case it was actually a hardware problem it seems that the internal antenna of the cellphone which receives the network signal was damaged, I'm already getting it replaced, I'll let you guys know the results.
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Click to collapse
Do you know what was damaged. Is it the wire connecting the USB flex or is it the antenna built into the back housing?
Hi friends!
My LG P500 suddenly developed a problem that it does not register to any network and keeps showing a sim icon with a red exclamation sign on the notification bar. It is not taking any sim card. I showed it at local repair shops and all who checked it said that it is incorrigible.
I showed it at LG care. They have said that they would charge INR 2500 and take the older motherboard along with it. They are giving 3-month warranty.
Can anyone suggest what I should do or if there is a way to get it mended?
Did you flashed any rom? Maybe a baseband problem? Do you have an IMEI number?
chalo99 said:
Did you flashed any rom? Maybe a baseband problem? Do you have an IMEI number?
Click to expand...
Click to collapse
Thanks for your message, friend.
I had rooted the phone a year back. It was functioning perfectly since ever. I did not flash any ROM. It has an IMEI number. I find it to be a hardware problem.
Wondering if my phone got hacked. I am running infamous rom on tmobile. Tonight my friend received my text messages from another number, and when my friend questioned who he was, he either didnt seem surprised or he was just playing along. If my phone did get hacked, do you guys have any advice like a system format, a setting I can change, or should I call tmobile directly?
Thank in advance
mikatachan said:
Wondering if my phone got hacked. I am running infamous rom on tmobile. Tonight my friend received my text messages from another number, and when my friend questioned who he was, he either didnt seem surprised or he was just playing along. If my phone did get hacked, do you guys have any advice like a system format, a setting I can change, or should I call tmobile directly?
Thank in advance
Click to expand...
Click to collapse
I'd call T-Mo directly and advise them of the situation. You might ask your buddy if he would participate and allow his carrier to use information to find what phone did the spoofing, and they can track the user via the IMEI number that is recorded when transmission is initiated. You MIGHT be required to have a police report to get the tracking done, so you ought to consider making the report to your local PD.
Be SURE your buddy isn't jerking your chain before you do anything, and I'd probably want to SEE the TM before any action on your part.
Aloha and Good Luck!
Bobolinko's advice is correct and the best course of action.
But to answer your specific question about the phoen being hacked...No, wiping it won't help. Neither will installing a different ROM or anything else.
If what your buddy is saying is actually happening, it's most likely not that someone have hacked into your phone and is remotely sending messages from your phone. It's far more likely that someone intercepted your cell signal, hacked the IMEI number (as stated above) and applied your IMEI number to another device, thus cloning your phone.
That message to your buddy came from another device entirely and never went through your phone at all. The problem is that this is very hard to fix. You can't have T Mobile jus tblock your IMEI number because then your phone won't work either. T Mobile can't distinguish between your phone and the cloned fake phone because both are broadcasting the same IMEI number, which is the identifier T Mobile uses to use your phone.
Have you left the United States recently and used your phone in another county? This whole scenario is vey common in Russia and other Eastern European countries. People got there on a vaction, use their phone, and immediately the phone's IMEI is captured and stolen. If you had mobile data turned on or used wifi, the user data on the phone is also likely compromised. Meaning all passwords, etc.
If you haven't left the US, it's much less likely, but still possible this is what happened.
Someone could have also physically looked at your phone, wrote down the IMEI number under the battery, and cloned it that way just to screw with you. No intercepted radio signals or anything. Just good old fashioned "copying the key". In that scenario it's almost certainly someone you know (unless you are in the habit of leaving your phone completely unattended around strangers).
Okay, So I've got my note 7, I rooted it yesterday and installed a custom ROM, downloaded Titanium backup and blocked all the things I was supposed to block to try and prevent my phone from being disconnected from the networks.
I tried to make a phone call earlier on and I get the message saying "this device has been blocked from Australian Networks" blah blah. I'm on the Telstra network as is my wife,
I did the same with her phone, and she still has full access to networks including phone calls. I don't know why I've lost mine and she hasn't.
Well ****. Weird thing is, though. I still have access to internet, 4g+ and the ability to send text messages and I have no idea why I can't make phone calls. So I'm turning to you guys to try and help.
Have I been IMEI blocked? I've been reading about the xposed framework, and a free app I can download that masks my IMEI to seem like it's a different phone. Will this work?
Thanks guys.
Changed my IMEI and it's still telling me the handset is blocked on this network. Kinda hope I can get phone calls back, if not, Samsung won. I'll have to hand my phone back
Txr05 said:
Changed my IMEI and it's still telling me the handset is blocked on this network. Kinda hope I can get phone calls back, if not, Samsung won. I'll have to hand my phone back
Click to expand...
Click to collapse
try change device model in build prob SM N930* to SM G935F
kenpaci said:
try change device model in build prob SM N930* to SM G935F
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Click to collapse
Did not work. Still telling me it's blocked.
before network blocked, you have update or something?
Nothing. Was freshly rooted, titanium backup was given su access, blocked everything I was told to for packages, went to work, got 1 phone call for the day from the wife, tried to call her a couple hours later and nothing.
Interesting, we are okay in Toronto so far
Txr05 said:
Changed my IMEI and it's still telling me the handset is blocked on this network. Kinda hope I can get phone calls back, if not, Samsung won. I'll have to hand my phone back
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Click to collapse
IMEI can only be changed illegally from pros..they have ads on EBAY for $25-$50 to do such thing. Its illegal so I can not say its the right thing to do. Im only saying thats the ONLY way to change one.
---------- Post added at 02:28 PM ---------- Previous post was at 02:27 PM ----------
Also I am using a NOTE 7 Poer on my Note 5 and I keep getting the POWER DOWN and RETURN Messages...hahahaha..i bet they shut that phone down too...LOL What a blipping mess!!! SAMSUNG has WENT wayyyyy TO FAR THIS TIME!!!
Really? I've used an app and it's telling me it's changed in system info and when I dial *#06#? Is that just masking it?
I just checked my original IMEI, and it comes back blocked since yesterday.
No idea how to change it.
guess I'll just buy a cheap phone till the s8 drops