I just want to ask before i do it but like a noob i flashed something i wasnt suppose to and the op said clearly it probaly will brick your phone but like a noob i did it anyway(cant believe i did it argghh) this is my first hardbrick ever :crying: but instead of jtagging it i want to just replace the motherboard. i was thinking of buying another s3 with a cracked screen off ebay they are running up to like 25 bucks a lot cheaper. what i want to know first is will a cracked screen effect the motherboard in anyway or just the screen and is it hard to take apart the s3? thanks :highfive:
HolyGhostBoy1 said:
I just want to ask before i do it but like a noob i flashed something i wasnt suppose to and the op said clearly it probaly will brick your phone but like a noob i did it anyway(cant believe i did it argghh) this is my first hardbrick ever :crying: but instead of jtagging it i want to just replace the motherboard. i was thinking of buying another s3 with a cracked screen off ebay they are running up to like 25 bucks a lot cheaper. what i want to know first is will a cracked screen effect the motherboard in anyway or just the screen and is it hard to take apart the s3? thanks :highfive:
Click to expand...
Click to collapse
JTAG service is like 25$ (mobiletechvideos.com) as far as I can remember, could be wrong.
The screen/digitalizer have nothing to do with the mobo, so just make sure that the one you're getting works. Also, it's fairly easy to take apart, just follow a guide/video.
BWolf56 said:
JTAG service is like 25$ (mobiletechvideos.com) as far as I can remember, could be wrong.
The screen/digitalizer have nothing to do with the mobo, so just make sure that the one you're getting works. Also, it's fairly easy to take apart, just follow a guide/video.
Click to expand...
Click to collapse
cool thank you very much all i needed to know now to go and look at those phones on ebay
BWolf56 said:
JTAG service is like 25$ (mobiletechvideos.com) as far as I can remember, could be wrong.
The screen/digitalizer have nothing to do with the mobo, so just make sure that the one you're getting works. Also, it's fairly easy to take apart, just follow a guide/video.
Click to expand...
Click to collapse
the motherboard is that l shape part isnt it also is it possible to use a tmobile motherboard
HolyGhostBoy1 said:
the motherboard is that l shape part isnt it also is it possible to use a tmobile motherboard
Click to expand...
Click to collapse
I'd highly suggest staying with your carrier's mobo but you can go with tmo if you really want, you'll just have to use their ROM/modem.
EDIT: Just saw you're on tmo, you're in the wrong section kinda confused me.
Also, I'm not so sure I fully understand what you said.
BWolf56 said:
I'd highly suggest staying with your carrier's mobo but you can go with tmo if you really want, you'll just have to use their ROM/modem.
EDIT: Just saw you're on tmo, you're in the wrong section kinda confused me.
Also, I'm not so sure I fully understand what you said.
Click to expand...
Click to collapse
im with tmobile service but i have a att galaxy s3 thats why i was asking if i could use tmobile motherboard. i was asking about the motherboard isnt it shape like a L when u take it out of the phone
HolyGhostBoy1 said:
im with tmobile service but i have a att galaxy s3 thats why i was asking if i could use tmobile motherboard. i was asking about the motherboard isnt it shape like a L yeah u take it out of the phone
Click to expand...
Click to collapse
I'm pretty sure you can but you will have to use tmo's modem/rom and such.
As for the mobo, they should be the same shape. I'm sure you can google it though.
Sent from my SGH-I747 using xda app-developers app
BWolf56 said:
I'm pretty sure you can but you will have to use tmo's modem/rom and such.
As for the mobo, they should be the same shape. I'm sure you can google it though.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
oh ok thanks man appreciate your ill hit the thanks button for ya
Related
I hardbricked my S3. I messed up, I know. It was my fault that I didn't notice that the Slimbean was only for the international version. I have been looking online for a solution, but all I'm seeing is that I have to get a new phone. I cannot access Recovery or Download mode with or without the battery in while or while not plugged into the computer. Though, while the battery and SD are out, the charging/notification light will light up when plugged into the computer for about one minute, but that's it. Is there anyway to turn it into Sprint for a new one? It's been under a month. So...any advice?
Have you looked into this http://forum.xda-developers.com/showthread.php?t=1727171
Where did you find the rom that you flashed?
Wikd said:
Have you looked into this http://forum.xda-developers.com/showthread.php?t=1727171
Where did you find the rom that you flashed?
Click to expand...
Click to collapse
Looked at it, but I can't get my phone to go into Download mode, like I said. Whenever I plug it into the computer, it does nothing unless I have the battery out.
I got the rom from here.
http://slimroms.net/index.php/112-supported-device-list-cat/181
Methos013 said:
Looked at it, but I can't get my phone to go into Download mode, like I said. Whenever I plug it into the computer, it does nothing unless I have the battery out.
I got the rom from here.
http://slimroms.net/index.php/112-supported-device-list-cat/181
Click to expand...
Click to collapse
ahh, I'm not too familiar with Samsung or bricks, just trying to help, im sure this is stressful for you. I read some of the post I linked above and it says a USB jib might work. Here's a link to make one if you want to try http://forum.xda-developers.com/showthread.php?t=1331782
Check your pm and good luck.
Wikd said:
ahh, I'm not too familiar with Samsung or bricks, just trying to help, im sure this is stressful for you. I read some of the post I linked above and it says a USB jib might work. Here's a link to make one if you want to try http://forum.xda-developers.com/showthread.php?t=1331782
Check your pm and good luck.
Click to expand...
Click to collapse
I don't have a sodering tool. With it being the holiday season, ordering online for a premade one will take longer than I can go without a phone.
dude thats a very simple soldering job. you can get a soldering iron for like 5 bucks at radioshack, with solder. all those parts can be bought there, and the wire you can just rip a phone cord out of the wall lol
ou2mame said:
dude thats a very simple soldering job. you can get a soldering iron for like 5 bucks at radioshack, with solder. all those parts can be bought there, and the wire you can just rip a phone cord out of the wall lol
Click to expand...
Click to collapse
Personally I recommend the search button. That usually helps. Its a paperweight and a jig is useless. Go to sprint and play stupid. They'll replace it
billard412 said:
Personally I recommend the search button. That usually helps. Its a paperweight and a jig is useless. Go to sprint and play stupid. They'll replace it
Click to expand...
Click to collapse
Couldn't of said it better.
billard412 said:
Personally I recommend the search button. That usually helps. Its a paperweight and a jig is useless. Go to sprint and play stupid. They'll replace it
Click to expand...
Click to collapse
Can I go to an authorized Sprint retailer/satellite store or an official Sprint store? Just gonna say it died and won't take a charge anymore.
billard412 said:
Personally I recommend the search button. That usually helps. Its a paperweight and a jig is useless. Go to sprint and play stupid. They'll replace it
Click to expand...
Click to collapse
did you mean to quote me? i was just commenting on him saying he didn't have a soldering gun... i'm not saying if it will work or not, but if he did want to try it, it's a fairly simple object to make, with very simple and cheap tools. i don't have to search to know that it's just a few resistors and a male micro usb plug, maybe 15 bucks for everything including the soldering iron.
if you have insurance you can go to a sprint repair store and get it replaced for free... it usually takes about 2 days for your replacement to come in..
http://storelocator.sprint.com/locator/
xTmDarren said:
if you have insurance you can go to a sprint repair store and get it replaced for free... it usually takes about 2 days for your replacement to come in..
http://storelocator.sprint.com/locator/
Click to expand...
Click to collapse
That is what I'm planning on doing tomorrow.
UPDATE: I did get it replaced yesterday. Told me it'd take thirty minutes, went out and got lunch. When I came back, they said they have no clue what happened to it to cause it to fry like it did, so they swapped it out for a new model. I'll root tomorrow when I have more time. I'll stick to what I can find here on XDA now on. Any recommendations for a good AOKP ROM?
Methos013 said:
UPDATE: I did get it replaced yesterday. Told me it'd take thirty minutes, went out and got lunch. When I came back, they said they have no clue what happened to it to cause it to fry like it did, so they swapped it out for a new model. I'll root tomorrow when I have more time. I'll stick to what I can find here on XDA now on. Any recommendations for a good AOKP ROM?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1798981
The AOKP I am using for Sprint Galaxy S3.
Very nice. Works well. Love the emoji and custom ability.
--------------------------------------------------------
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Smh...
Sent from my SPH-L710 using XDA Premium HD app
DirtyShroomz said:
Smh...
Sent from my SPH-L710 using XDA Premium HD app
Click to expand...
Click to collapse
I know, foolish. Coming from the OG Evo, I didn't have to worry about seeing if it was American or International and which carrier it was for. I'm being more careful this time.
Call samsung say the phone died and won't come on. They will replace it as long as there is no physical damage. One year manufacture warranty is still valid use it f sprint don't waste your time. Samsung is fast at sending you a new or refurbished phone. I had several phones replaced. They send you a new phone or used phone and a box to send your old one. They don't check for rooting or nothing they just install new software on the phone and send it out to the next person. Now ups is my issue with the entire process, they Just leave it on your door step even if your not home it happened twice thank god no one stole my phone, I thought we were supposed to sign for it but I guess not.
Sent from my Nexus 7 using XDA Premium App
Methos013 said:
UPDATE: I did get it replaced yesterday. Told me it'd take thirty minutes, went out and got lunch. When I came back, they said they have no clue what happened to it to cause it to fry like it did, so they swapped it out for a new model. I'll root tomorrow when I have more time. I'll stick to what I can find here on XDA now on. Any recommendations for a good AOKP ROM?
Click to expand...
Click to collapse
Happened with my wife's phone as well. Full charged then it just shut down. Tried everything and nothing. Sprint told me it was fried.
Sent from my Samsung (Apples are meant to be eaten) Galaxy S3
Methos013 said:
UPDATE: I did get it replaced yesterday. Told me it'd take thirty minutes, went out and got lunch. When I came back, they said they have no clue what happened to it to cause it to fry like it did, so they swapped it out for a new model. I'll root tomorrow when I have more time. I'll stick to what I can find here on XDA now on. Any recommendations for a good AOKP ROM?
Click to expand...
Click to collapse
well damn the sprint places around here told me I had to wait to get another one
Glad you were able to get a replacement. Now use protection when you flash
Haha
Sent from my SPH-L710 using Tapatalk 2
I just want to ask before i do it but like a noob i flashed something i wasnt suppose to and the op said clearly it probaly will brick your phone but like a noob i did it anyway(cant believe i did it argghh) this is my first hardbrick ever but instead of jtagging it i want to just replace the motherboard. i was thinking of buying another s3 with a cracked screen off ebay they are running up to like 25 bucks a lot cheaper. what i want to know first is will a cracked screen effect the motherboard in anyway or just the screen and is it hard to take apart the s3? thanks
HolyGhostBoy1 said:
I just want to ask before i do it but like a noob i flashed something i wasnt suppose to and the op said clearly it probaly will brick your phone but like a noob i did it anyway(cant believe i did it argghh) this is my first hardbrick ever but instead of jtagging it i want to just replace the motherboard. i was thinking of buying another s3 with a cracked screen off ebay they are running up to like 25 bucks a lot cheaper. what i want to know first is will a cracked screen effect the motherboard in anyway or just the screen and is it hard to take apart the s3? thanks
Click to expand...
Click to collapse
Hmmm that should work if its a T999, were did you get parts (cracked phone) cauz that is really cheap...?
One thing to consider is if it has a cracked screen, it obviously suffered an impact. Possible it couldve damaged something internally as well.
Sent from my SGH-T999L using xda premium
i have a sgs3 t999 also hard brick jtag here in mexico didnt work so i think only solucion right now is to swapp the mobo ..where did u find that cracked phone so cheap ??? i look one mobo on ebay is 160 $ .. just make sure ESN is clean..:good:
SO... My wife recently learned that it's not a great idea to charge your phone with a frayed USB cable. Had I known she was doing this, I would have put a stop to it. Sadly, the OG doesn't work. I can get a flash from the LED and a flash from capactive keys, but no download mode, battery pull does nothing and can't get the computer to recognize it. I'm going to make a few more efforts to revive, but I think it's done. PM me if you are interested and once I'm certain that it's completely gone I will donate.
The silver lining here is that my OG still works and I love it as much as ever.
Hey I've heard a legitimate battery pull fixes this if you're willing to do a tiny bit of manual labor
stevek216 said:
Hey I've heard a legitimate battery pull fixes this if you're willing to do a tiny bit of manual labor
Click to expand...
Click to collapse
hmmm.... Have not seen the legitimate battery pull done. Do you know where I can find instructions for this?
Xiutehcuhtli said:
hmmm.... Have not seen the legitimate battery pull done. Do you know where I can find instructions for this?
Click to expand...
Click to collapse
I think it's this one. http://forum.xda-developers.com/showthread.php?t=2108154
engine95 said:
I think it's this one. http://forum.xda-developers.com/showthread.php?t=2108154
Click to expand...
Click to collapse
No, that's the write up that I based my video on. I assumed stevek216 was referring to actually removing the battery from the phone.
Thank you though!
Xiutehcuhtli said:
No, that's the write up that I based my video on. I assumed stevek216 was referring to actually removing the battery from the phone.
Thank you though!
Click to expand...
Click to collapse
Oops. Guess I should have read it before posting. Anyway... Nice video.
Sent from my LG-LS970 using XDA Premium 4 mobile app
I'm not sure where to find instructions. It takes a weird screwdriver but other than that I think it's just a matter of taking out the bottom screws, removing the back, and carefully disconnecting and reconnecting the battery
You try taking it to sprint? Has it been a year since you got it?
Sent from my LG-LS970 using xda app-developers app
PartimusPrime said:
You try taking it to sprint? Has it been a year since you got it?
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
No and No. We didn't buy the phones from Sprint so we have not spoken with them about it. Certainly doesn't help that there isn't a corporate store or repair facility anywhere near me.
If you don't want to do anything with it, send it to me. Would love spare parts lol.
Xiutehcuhtli said:
SO... My wife recently learned that it's not a great idea to charge your phone with a frayed USB cable. Had I known she was doing this, I would have put a stop to it. Sadly, the OG doesn't work. I can get a flash from the LED and a flash from capactive keys, but no download mode, battery pull does nothing and can't get the computer to recognize it. I'm going to make a few more efforts to revive, but I think it's done. PM me if you are interested and once I'm certain that it's completely gone I will donate.
The silver lining here is that my OG still works and I love it as much as ever.
Click to expand...
Click to collapse
I recently sold my LG and moved to the Moto X; however, if you donate it to me. Hopefully I can try to revive it and see if I can start some builds with it.
Can you send me a back cover? Mine is cracked and I want to replace it.. Thanks!!
Sent from my Nexus 4 using xda app-developers app
AdriVelazquez said:
I recently sold my LG and moved to the Moto X; however, if you donate it to me. Hopefully I can try to revive it and see if I can start some builds with it.
Click to expand...
Click to collapse
I will keep you updated, have a few last things I am going to try before officially giving up.
jonahly said:
Can you send me a back cover? Mine is cracked and I want to replace it.. Thanks!!
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Maybe something could be done to coordinate swapping the backs since it sounds like you just cracked the glass and he would only be using it as a dev phone. Like I mentioned in the previous post, I have a few last ditch efforts to try and then will be officially giving it up if they don't work.
Xiutehcuhtli said:
Maybe something could be done to coordinate swapping the backs since it sounds like you just cracked the glass and he would only be using it as a dev phone. Like I mentioned in the previous post, I have a few last ditch efforts to try and then will be officially giving it up if they don't work.
Click to expand...
Click to collapse
I don't mind you sending it first to him to remove the black plating and then mailing me the device with the cracked back plating.
Also, if I happen to revive and you still want it, I'll send it back to you.
sprint doesnt usually care if its warranty or not, ive gone in and had them fix just about anything and they charge me the standard 35 dollar fee if you dont have insurance, the only thing they dont cover is screen/water damage. screens are 100 i believe to swap.
damn i need the back plate too
I'd be willing to send you some money for your front assembly! I got screwed by a Chinese seller when I bought a replacement for my cracked screen. The new screen registered touches constantly when I'll not touching the screen, scratches and discoloration on the ACTUAL LCD (ie not the glass) and my volume buttons got borked during the swap $95 well spent... So I'd could definitely use it since its my daily driver right now. I'd love you man!
Sent from my LG-LS970 using xda app-developers app
Take it by a Sprint Store or even call over the phone to Customer Care. If you have Insurance they will replace it for free, if you don't they will charge you $75 to replace it!
_Epic said:
Take it by a Sprint Store or even call over the phone to Customer Care. If you have Insurance they will replace it for free, if you don't they will charge you $75 to replace it!
Click to expand...
Click to collapse
Will they open it up and see that I have taken the tape off the battery terminal and tell me to take a hike? Also, does it matter that I didn't purchase it from Sprint?
Ok, this might sound weird, but I have to brick my Rooted, S offed, GPE Converted M8. There'e no RUU yet for returning to stock, so how do I completely brick the phone?
Preheat oven to 350F. Bake for 5 minutes until it becomes golden brown in colour.
Sent from my HTC Desire using xda app-developers app
Chromium said:
Preheat oven to 350F. Bake for 5 minutes until it becomes golden brown in colour.
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
Ok! I'll try that! - Sarcasm
In all seriousness, I don't understand why you want to completely brick the phone. Am I missing something?
Sent from my HTC Desire using xda app-developers app
Just do a warranty swap, trust me when I say T-Mobile does not care for any of that (as long as you dont have an absurd splash screen or boot aniamtion)
Yeah Im trying to replace the phone with T-Mobile. I have to ship it to them, and I don't want them to find out I rooted the phone and voided the warranty.
Try a 24 volt AC power adapter... Like from an old sprinkler timer. Strip an inch or so off the leads, jam one lead in the headphone jack and the other in the SD slot. Or go between the power port and the SD slot. Or some combination thereof. It oughta brick the hell out of it! I've roasted a few pieces of electronics that way.
Being this is a metal chassis phone, I might wear gloves when you do it. Or hook it up to an outlet with a light switch so you can remote control the fireworks.
Orrr. Flash a ROM for a different phone. I bricked my S4 when I flashed a ROM for the Note 2. Wouldn't even turn on. It was hilarious man
Ark1406 said:
Orrr. Flash a ROM for a different phone. I bricked my S4 when I flashed a ROM for the Note 2. Wouldn't even turn on. It was hilarious man
Click to expand...
Click to collapse
Lmao, that would totally work, as long as it will let you flash it. Hmmm, good idea
Sent from my HTC One_M8 using Tapatalk
lotzakritters said:
Lmao, that would totally work, as long as it will let you flash it. Hmmm, good idea
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
It does! Just modify the updater script a bit. I accidentally flashed it and took it to a service center, they had no clue what went wrong. They ended up giving me a new phone. Or, just corrupt an M8 ROM
Ark1406 said:
It does! Just modify the updater script a bit. I accidentally flashed it and took it to a service center, they had no clue what went wrong. They ended up giving me a new phone. Or, just corrupt an M8 ROM
Click to expand...
Click to collapse
How do I corrupt a ROM?
Easiest way to brick the phone would be to download a kernel from a completely different device, remove the assert check from the updater script, and flash it. Should brick the phone in no time.
XxKINGxX2580 said:
How do I corrupt a ROM?
Click to expand...
Click to collapse
Don't know if it's possible since most recoveries verify the MD5. But editing the important files of the ROM may work. Or, is chrome said, download a kernel for a different phone. Or, a modem. But those will destroy your phone and there'd be no going back.
Ark1406 said:
Don't know if it's possible since most recoveries verify the MD5. But editing the important files of the ROM may work. Or, is chrome said, download a kernel for a different phone. Or, a modem. But those will destroy your phone and there'd be no going back.
Click to expand...
Click to collapse
Yep, that's exactly what I want. For the phone to not even be able to get into bootloader mode.
I don't have to brick it now. I'll brick it when my replacement M8 gets here in a few days. I'll let you guys know what works/doesn't work. Please, feel free to offer any other suggestions.
XxKINGxX2580 said:
I don't have to brick it now. I'll brick it when my replacement M8 gets here in a few days. I'll let you guys know what works/doesn't work. Please, feel free to offer any other suggestions.
Click to expand...
Click to collapse
Heres my other suggestion: Send the phone to me
XxKINGxX2580 said:
I don't have to brick it now. I'll brick it when my replacement M8 gets here in a few days. I'll let you guys know what works/doesn't work. Please, feel free to offer any other suggestions.
Click to expand...
Click to collapse
Can you explain what you're doing? Are you bricking your phone to get a replacement through insurance, or warranty? I ask because I have some problems with my phone and may be interested in doing what you're doing
Ark1406 said:
Can you explain what you're doing? Are you bricking your phone to get a replacement through insurance, or warranty? I ask because I have some problems with my phone and may be interested in doing what you're doing
Click to expand...
Click to collapse
I'm getting a replacement through warranty with T-Mobile. I called them and told them that the phone wouldn't turn on or display any LEDs, or anything, and that I already tried charging it. And they said that they would send me a replacement for $20. The $20 is to cover shipping to my house and from my house to them, so I don't mind it. But that's only if your phone isn't cracked or water damaged, exc. I do that if/when I hard brick my phones. This time it's because I ****ed up with flashing something, and now my phone doesn't get signal from T-Mobile, and since my phone is rooted, S-Offed, and on GPE RUU, I can't go back to complete stock until an RUU is available for the T-Mobile variant.
Chromium said:
Heres my other suggestion: Send the phone to me
Click to expand...
Click to collapse
Sure i'll do that :laugh:
XxKINGxX2580 said:
I'm getting a replacement through warranty with T-Mobile. I called them and told them that the phone wouldn't turn on or display any LEDs, or anything, and that I already tried charging it. And they said that they would send me a replacement for $20. The $20 is to cover shipping to my house and from my house to them, so I don't mind it. But that's only if your phone isn't cracked or water damaged, exc. I do that if/when I hard brick my phones. This time it's because I ****ed up with flashing something, and now my phone doesn't get signal from T-Mobile, and since my phone is rooted, S-Offed, and on GPE RUU, I can't go back to complete stock until an RUU is available for the T-Mobile variant.
Click to expand...
Click to collapse
So, $20 is all you're paying? Do you know if you're getting a new, or refurbished phone? And please do keep us updated on what happens
Just wondering if anyone has used their uh oh protection on a rooted device if they give you any hassle about it? I know on the M8 people said they did but wondering if it was any different on the m9. I don't plan on breaking my screen but you never know.
an0ther said:
Just wondering if anyone has used their uh oh protection on a rooted device if they give you any hassle about it? I know on the M8 people said they did but wondering if it was any different on the m9. I don't plan on breaking my screen but you never know.
Click to expand...
Click to collapse
HTC stated in a Q and A that Uh Oh still applies to phones that are rooted or have custom ROMs. I think the only exception would be if you overlocked your CPU and fried it.
theloneranger08 said:
HTC stated in a Q and A that Uh Oh still applies to phones that are rooted or have custom ROMs. I think the only exception would be if you overlocked your CPU and fried it.
Click to expand...
Click to collapse
If it's fried, how would any one know it was overclocked? I just saying... If your phone is dead on the water, they would just replace it no question ask. That's how I understand it.
toiday said:
If it's fried, how would any one know it was overclocked? I just saying... If your phone is dead on the water, they would just replace it no question ask. That's how I understand it.
Click to expand...
Click to collapse
Yeah that's probably the case but you never know.
I was soffed and unlocked so will find out soon....
I contacted them today because my charging port is loose and it only charged when it wants to. They told me I have to pay to have it fixed because my phone and is rooted.
1. How did they know this ?
2. How does rooting break a charging port ?
3. What happened to no questions asked, we will replace your phone no matter what the problem is ?
BR7fan said:
I contacted them today because my charging port is loose and it only charged when it wants to. The told me I have to pay to have it fixed because my phone and is rooted.
1. How did they know this ?
2. How does rooting break a charging port ?
3. What happened to no questions asked, we will replace your phone no matter what the problem is ?
Click to expand...
Click to collapse
I would ask to speak to someone in sales support and ask about the Uh-oh coverage. Because I read that Uh-oh would replace rooted phones. Also my understanding is that a phone is sent out to replace your phone, and you send your broken one back once you get your new phone.
dratsablive said:
I would ask to speak to someone in sales support and ask about the Uh-oh coverage. Because I read that Uh-oh would replace rooted phones.
Click to expand...
Click to collapse
That's what I thought. Its odd for a company that helps you unlock your phone,especially when they know by doing that you can pretty much do anything with it. Then turn around and say no cause your rooted
BR7fan said:
I contacted them today because my charging port is loose and it only charged when it wants to. They told me I have to pay to have it fixed because my phone and is rooted.
1. How did they know this ?
2. How does rooting break a charging port ?
3. What happened to no questions asked, we will replace your phone no matter what the problem is ?
Click to expand...
Click to collapse
dratsablive said:
I would ask to speak to someone in sales support and ask about the Uh-oh coverage. Because I read that Uh-oh would replace rooted phones.
Click to expand...
Click to collapse
Are you in the US? I think uh oh is only for US residents. nevermind...I see Iowa now
If so, I'd try a different cs rep. Sounds like that person was just being difficult. Did the phone drop or something? I'd probably not be too thrilled about using my uh oh protection for something that wasn't physically damaged by me.
jollywhitefoot said:
Are you in the US? I think uh oh is only for US residents.
If so, I'd try a different cs rep. Sounds like that person was just being difficult. Did the phone drop or something? I'd probably not be too thrilled about using my uh oh protection for something that wasn't physically damaged by me.
Click to expand...
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Yes I'm from the USA. Midwestern guy
Not sure what is wrong. All I know is that you have to wiggle the cord just right to get it to charge. Ive tried multiple charging cords and get the same result. Its getting to the point to where its getting ready to stop charging
I would try someone else. My M7 was htcdev unlocked (likely how they know in your case), rooted, and s-off, and they still replaced the camera a couple of months ago because of the pink tint issue with no questions asked, even though it was two years old.
BR7fan said:
Yes I'm from the USA. Midwestern guy
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In this Q&A session with Jason Mackenzie he DIRECTLY says that unlocked/rooted will be covered by uh oh, so whoever you spoke with didn't know what you were talking about or didn't think you were trying to use uh oh.
http://www.htc.com/us/uh-oh/
Go to ~19:50 for the question about unlocked/rooted.
jollywhitefoot said:
In this Q&A session with Jason Mackenzie he DIRECTLY says that unlocked/rooted will be covered by uh oh, so whoever you spoke with didn't know what you were talking about or didn't think you were trying to use uh oh.
http://www.htc.com/us/uh-oh/
Go to ~19:50 for the question about unlocked/rooted.
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I did use the uh oh site. I think the lady online was just being pissy.
My second attempt didn't go well.
They said to get uh oh protection I needed to have $599 secured on my card. My card only allows up to $300.
I said, well the second option on your website said you can mail a prepaid mail and I can send the old phone first and they can send me the new once they get the old one. She said no we can't do that, that deal is only for cracked screen or if it was dropped in water
BR7fan said:
My second attempt didn't go well.
They said to get uh oh protection I needed to have $599 secured on my card. My card only allows up to $300.
I said, well the second option on your website said you can mail a prepaid mail and I can send the old phone first and they can send me the new once they get the old one. She said no we can't do that, that deal is only for cracked screen or if it was dropped in water
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The hold on the CC is legit, to me. It's not like a carrier exchange where your carrier can just bill you if you don't send your device back. HTC doesn't really have any protection against people not returning the device without a cc number.
But them not letting you send yours back first makes no sense at all. I'd ask for a manager.
Or, have you tried your carrier? I'm AT&T and if you take it to a repair center they're usually pretty good about swapping out defective devices.
I would love to know more about uh-oh protection as well. There's a lot of fine print and somewhere it says some along the lines that they'll only replace a phone damaged by normal use. That can be interpreted many different ways. Then I kinda got the feeling that all they replace is broken screen, water damage or carrier replacement. Also if I bought the phone off of eBay is it still covered?
Personally my plan is to run this beast into the ground and then right before my year is up I'll probably uh oh it in my pool and get a brand new phone so I can sell it and buy an upgrade..lol.
bigp951 said:
I would love to know more about uh-oh protection as well. There's a lot of fine print and somewhere it says some along the lines that they'll only replace a phone damaged by normal use. That can be interpreted many different ways. Then I kinda got the feeling that all they replace is broken screen, water damage or carrier replacement. Also if I bought the phone off of eBay is it still covered?
Personally my plan is to run this beast into the ground and then right before my year is up I'll probably uh oh it in my pool and get a brand new phone so I can sell it and buy an upgrade..lol.
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Well, if you don't use it you get $100 towards your next phone...so consider that
If I can keep this one in pristine condition and HTC comes out with a new beast that can compete with the market than I might use the $100 trade. But if this thing is toast and another company makes something that makes me drool than in the pool this one goes..lol.