Brand new vs refurbished - AT&T Samsung Galaxy Note II

How can you tell?

Depends what they replace. A bad refurb could have scratches or scuffs whereas a good refurb would look brand new

Yes but I want to know how to distinguish them when buying from some seller on craigslist or ebay

There really is no way other than physical damage. It's not like the put a refurb sticker under the batter or something like that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta

AIDAKU said:
Yes but I want to know how to distinguish them when buying from some seller on craigslist or ebay
Click to expand...
Click to collapse
Request the imei from the seller. Call att and ask them if it is refurbished.
Sent from my SAMSUNG-SGH-I317 using xda premium

Intub8 said:
Request the imei from the seller. Call att and ask them if it is refurbished.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
This. ..^^^^^^^^^^^^^^^^^^.....g

Related

[Q] Broke my screen, anyone have a good place to reccomend for parts?

It's the T989, I just want to buy the whole front piece including the LCD, any help would be appreciated and yes I already looked on ebay
Thanks
I had to replace my s2 screen unfortunately it cost me nearly as much as my s2 :-( I chose ebay
Sent from my SGH-T989 using Tapatalk
Any unlocking cell shop in Florida can carry the devices parts. Might have to wait a few days but by then it would be cheaper than getting a new phone
Sent from my SGH-T989 using xda app-developers app
fmartine said:
I had to replace my s2 screen unfortunately it cost me nearly as much as my s2 :-( I chose ebay
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
It's about $170 on ebay, hopefully its OEM
datrapstar said:
Any unlocking cell shop in Florida can carry the devices parts. Might have to wait a few days but by then it would be cheaper than getting a new phone
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
That's a good idea I'll check with my guy tomorrow thanks
Look around in Craigslist as well they have ads for that around that area
Sent from my SGH-T989 using xda app-developers app
My parts guy is getting the whole front end including bezel for $200, but my phone will look like a zebra because the front is black lol
How much would it cost u for replacement? Thats kinda high ,here on my end they charge about $100
Sent from my SGH-T989 using xda app-developers app
datrapstar said:
How much would it cost u for replacement? Thats kinda high ,here on my end they charge about $100
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I don't have insurance for t-mobile, I use simple, so I have to buy the part straight out I guess
Ahh that sucks. But my opinion, I rather buy another one just to have . Extra battery which is how I got mines. Paid 100$ and it came with a battery charger and 2 batteries included. Someone was hurting for money I guess. I didnt inspect it or nothing. Had water damage. Sent it in to tmo and the sent me another one for an extra 20$. Can't beat it for the price I paid
Sent from my SGH-T989 using xda app-developers app
datrapstar said:
Ahh that sucks. But my opinion, I rather buy another one just to have . Extra battery which is how I got mines. Paid 100$ and it came with a battery charger and 2 batteries included. Someone was hurting for money I guess. I didnt inspect it or nothing. Had water damage. Sent it in to tmo and the sent me another one for an extra 20$. Can't beat it for the price I paid
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
true, I'm going to have to see if I can find a stronger case, if not, I might just go buy a commando for verizon, these phones are getting to expensive to repair these days

First phone that cracked with a protective cover?

My phone just cracked while playing Foosball with my brother. Unlike any others, the screen was directly impacted by the Foosball stick, not from dropping damage. I'm using a Trident aegis case on mine. I'm considering buying a squretrade insurance as its the best option right now
Sent from my SGH-T999 using xda app-developers app
Does the cover actually cover the screen? I would get any insurance you can if you don't currently have any..
Sent from my SGH-T999 using xda premium
Swimguy14 said:
Does the cover actually cover the screen? I would get any insurance you can if you don't currently have any..
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Just the bezel but yea I'm already out of T-Mobile 14 day period so ill be buying insurance from squaretrade
Sent from my SGH-T999 using xda app-developers app
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Squaretrade deductible is only $99. So ill go with that
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Umm I wanna know where the hell did you get an S3 for $99 lol
Sent from my SGH-T999 using xda premium
Crisisx1 said:
Umm I wanna know where the hell did you get an S3 for $99 lol
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
That's what I wanted to ask lol
Sent from my One X using xda app-developers app
No you can't. You have 14 days from the date of purchase to add insurance after that you can't. Unless you file a warranty exchange. That will give you the chance to add insurance. 7.99 a month. Trust me I do this everyday at t-mobile.
Wish you would have seen my thread about a week ago when I dropped my s3 and cracked the screen. I was trying to warn everyone this can happen. So add insurance!
Sent from my SGH-T999 using xda app-developers app
hucesar1017 said:
No you can't. You have 14 days from the date of purchase to add insurance after that you can't. Unless you file a warranty exchange. That will give you the chance to add insurance. 7.99 a month. Trust me I do this everyday at t-mobile.
Wish you would have seen my thread about a week ago when I dropped my s3 and cracked the screen. I was trying to warn everyone this can happen. So add insurance!
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Squaretrade gives you 90 days don't they?
Swimguy14 said:
Well in that situation the case is really irrelevant; if the stick hit the screen directly it wouldn't make a difference whether there was a case on it or not.
I believe you can add insurance from tmobile up to 30 days after getting the phone but the deductible is ridiculous, like 150$ i believe. Nonsense when the phone was 99$ in the first place.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
The replacement cost of an in contract GS3 is about $650. $150 doesn't sound so bad.

Regarding AT&T insurance and a Note 2

As I was getting out of the car the other day, my phone slipped out of my pocket and hit the concrete, shattering the screen. It's obviously still usable, but annoying. It's a Note 1. I have the AT&T insurance and since I wasn't available for an upgrade for a while, I figured I would just pay the $200 and get a replacement Note.
As I was filling out the form, it verified that I had a Note 1. As I continued to go through the form, it said that I wouldn't be getting a replacement Note 1, but a Note 2. I was pleasantly surprised by this. My question is, to any who have gotten a phone replaced from AT&T, do they tend to send a new phone or a refurbished phone?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Wow...very nice! I've never been through this process, but I assure you, you will love the Note 2. Make sure you get a good case. I have the Ionic Gaurdian for approx $10 from Amazon, its a good case.
Sent from my SAMSUNG-SGH-I317 using xda premium
Well, if it's as good to me as my Note 1 has been, I'm sure I will.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
If its a Insurance claim for a Lost/Stolen/Or Damaged phone you should be getting a Brand New Replacement as if you just bought it from the store. If you were doing a warranty replacement thought you'd get a refurbished unit.
Sent from my SGH-T889 using xda premium
Ah, OK. Thanks for the info.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Yep
In my dealings and experience you should be expecting a new device.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I had my galaxy s3 replaced by att insurance. As far as I could tell it was brand new with the OEM box and new accessories. Then I upgraded to the note 2 lol
Sent from my SAMSUNG-SGH-I317 using xda premium
Just had my GN2 replaced under the insurance for damage due to a fall.
I was sent a refurbished unit. It looks 100% new. It is flawless.
Plus they sent it next day shipping which I was thankful for.
Overall it was a pretty smooth and simple process.
Sent from my GT-N7105 using XDA Premium HD app
I work for AT&T, but not Asurion. But I can assure you that they send out refurbished units.
There are some circumstances that they would send out a new phone, but that is only very rare. But by practice and 99% of the time, it will be refurbished.
chocodough said:
I work for AT&T, but not Asurion. But I can assure you that they send out refurbished units.
There are some circumstances that they would send out a new phone, but that is only very rare. But by practice and 99% of the time, it will be refurbished.
Click to expand...
Click to collapse
++1
Everything that have been sent to me as a replacement, have been refurbish. But it might b something very minor that you can't see why it was refurbish!
Just my 2ยข
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2
chocodough said:
I work for AT&T, but not Asurion. But I can assure you that they send out refurbished units.
There are some circumstances that they would send out a new phone, but that is only very rare. But by practice and 99% of the time, it will be refurbished.
Click to expand...
Click to collapse
Well, I got my replacement from Asurion. Weather it's a refurb or not, I'm not sure, but it looks pristine to me. I just wish they would have given me the opportunity out pick which color phone I wanted. I like the gray, or what ever it's called, but I've had white phones for as long as I can remember.
Can't complain to much though, I was just wanting a replacement for my Note 1 and ended up with a Note 2, so I'm happy.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Lost my spen, can I call att for warranty?

Will they request the original spen when we claim warranty?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Pretty sure losing something doesn't fall under standard warranty. I think you can get a new spen for 30$
It's worth a try to ask I guess. If not you can buy a replacement on amazon.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
ceo.mtcl said:
Will they request the original spen when we claim warranty?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
they will send you a replacement first, the replacement should not come with an s pen so they will not expect one back. It also will not come with a battery, backplate or charger.
So you LOST the spen and want to file a warranty claim as opposed to just buying a replacement from Amazon?? Too funny... good luck with that...
Fyi.. they check the contents on the back end so when the pen is missing they will charge you for it and who knows what inflated price you'll get hit with.
Sent from my SAMSUNG-SGH-I317 using xda premium
Well, I used the 50% of coupon that Samsung sent me and bought a new one from Samsung. $20 shipped.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Intub8 said:
they will send you a replacement first, the replacement should not come with an s pen so they will not expect one back. It also will not come with a battery, backplate or charger.
Click to expand...
Click to collapse
What in the world are you taking about? Rofl

Insurance question

My girlfriend just lost her note 2 and I was wondering if the insurance will send us a new note 2 or a refurbished one . Anyone already went throigh insurance with this phone ?
Sent from my SGH-T889 using xda app-developers app
it'll most likely be a refurbished one. any warranty replacements are always refurbished phones so this case shouldn't be any different.
You won't know the difference both are new.
Sent from my SGH-T889 using xda premium
I recieved a replacement about a month ago from asurion and it was brand new in a sealed box battery spen back cover. And I know of 3 other people on xda that have gown replacements thru asurion. All received new phones
Sent from my SGH-T889 using Tapatalk 4 Beta
westkhalifa13 said:
My girlfriend just lost her note 2 and I was wondering if the insurance will send us a new note 2 or a refurbished one . Anyone already went throigh insurance with this phone ?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
The replacement that I received through Asurion was refurbished.
PhilipTD said:
The replacement that I received through Asurion was refurbished.
Click to expand...
Click to collapse
I guess I got lucky .... if u can call it that. I broke my screen but at least I recieved a new one in return. .
Sent from my SGH-T889 using Tapatalk 4 Beta
They can send you a new or refurbished depending on your luck. Of all my experience I have only heard, with own ears (and they kept their promise), Google, say that they only replace their warranty claims with new devices.
Well my girl ended up recieving a brand new replacement in sealed box with all accessories, which I thought was cool. Thank you guys for the replies and im thinking all replacements are new or refurbished according to reason for claim.
Every refurbished replacement I have gotten so far (all android phone historically) have come with a defect and I call Asurion and then they overnight a brand new one.
Sorry if I should have started a new thread, but it is insurance related.
My wife dropped her phone and cracked the screen.
It's an s3.
We pay the $7 or so per month for insurance, but they want a $150 deductible.
Is this how it works?
And if I'm paying a deductible, I want a brand new phone, not a refurbished old one.
Thanks.
Sent from my SGH-T889 using Tapatalk 2
MarkP80nj said:
Sorry if I should have started a new thread, but it is insurance related.
My wife dropped her phone and cracked the screen.
It's an s3.
We pay the $7 or so per month for insurance, but they want a $150 deductible.
Is this how it works?
And if I'm paying a deductible, I want a brand new phone, not a refurbished old one.
Thanks.
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Yes that is how it works. And, good luck getting a new one. It is really up to asurion. I am not convinced they care what you or I think.
Hastily spouted for your befuddlement
Coug76 said:
Yes that is how it works. And, good luck getting a new one. It is really up to asurion. I am not convinced they care what you or I think.
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
Thanks.
Well, that sucks.
Kinda makes me wanna cancel the dammed thing.
Except I won't, because in case I lose the phone for good, I bet even buying a used one will be more expensive...
Sent from my SGH-T889 using Tapatalk 2
MarkP80nj said:
Thanks.
Well, that sucks.
Kinda makes me wanna cancel the dammed thing.
Except I won't, because in case I lose the phone for good, I bet even buying a used one will be more expensive...
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
I just read in a thread on the S3 page that asurion is replacing broken S3s with new LTE S3s due to stock issues. Make sure you don't put the sim card in an old phone before you call and make the claim, they will switch the insurance to that phone. If you already have put the sim in the broken phone and run it that way for a day or two. Asurion can tell.
Check the last posts of the linked thread. Some of the thread is sketchy but some of it is able to be used legitimately.
http://forum.xda-developers.com/showthread.php?p=43358840
Hastily spouted for your befuddlement
Going to be a refurb and yes $150 for deductible, thats how it works. Phone will look brand new.
Sent from my SGH-T889 using xda app-developers app

Categories

Resources