I think my phone's chargeport is beyond repair. I cannot charge this phone on any wires or chargers I have. So now I'm thinking it's time to get it replaced.
The trouble is, I am not able to Unroot. Is this a problem? Will the service somehow find a magic way to turn the phone back on and go "yup, you're rooted, so too bad."
Anybody that have had a similar experience with Sprint?
The repair tech told me that sprint doesn't care about root as long as it's a hardware issue software is our problem. I have heard and seen conflicting reports though.
Sent from my SPH-D710 using xda app-developers app
If you want to be sure, you can externally charge your battery and flash a stock ROM
Sent from my SPH-D710 using xda premium
And there are tutorials on here to unroot using mobile Odin if I'm not mistaken...
Sent from my SPH-D710BST using xda premium
Related
My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
Sent from my PC36100 using XDA App
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
Click to expand...
Click to collapse
They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
Sent from my PC36100 using XDA Premium App
brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App
Thanks
Got it guys, thanks for the help
bimmerman7 said:
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
Sent from my PC36100 using XDA App
So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
Sent from my PC36100 using XDA App
I just bricked my S3 and whenever I plug it in, eventually, some combination of button presses makes a red LED show up, however, no screen on. Whats even weirder is that when I plug it in, it see's some thing called QHSUSB_DLOAD, and attempts to install drivers for it. I'm wondering if this might allow me to fix it? If all else fails, can someone refer me to a JTAG repair service...
Edit - When I attempt DL mode, I can even hear it disconnect, then reconnect. It fails the driver install though.
Unfortunately bud your hard bricked.
Sent from my SGH-T999 using XDA Premium App
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
You are definitely hard bricked!
Sent from my SGH-T999
Wait what? So you are able to get it into download mode is what you are saying? Or you can't?
Wicked68 said:
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I was making a port from the S2. I changed the updater script to let it flash, it did, and then it killed me.
Update: WOW. T-Mobile replaced it for me! I don't even have warranty left! Yet again, my company saves me.
Sent from my SGH-T999 using xda app-developers app
What did you say to get them to replace it?
Sent from my SGH-T999 using xda premium
mrbmg said:
What did you say to get them to replace it?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
All I did was brought it into the store, handed it to the guy and said it was broken. Said I had a FACTORY warranty (from Samsung), and that Samsung told me to have the store do the replacement for me. The guy behind the desk said, "Yeah, whatever you stick your SIM into, as long as it's T-
Mobile, your covered. You can even buy phones offline,". It's going to be here monday. Shipped Friday, next day shipping, only 5$. I'm so happy I'm not paying 70$ for a JTAG... Not sure if this'll work for everyone, but it did for me!
Has anyone had a problem turning on the phone? It's very tricky trying to turn it on. I try turning it on but then it reboots but I eventually get it to turn on somehow?
- Stock Rooted ZVB
samsungepicgeek said:
Has anyone had a problem turning on the phone? It's very tricky trying to turn it on. I try turning it on but then it reboots but I eventually get it to turn on somehow?
- Stock Rooted ZVB
Click to expand...
Click to collapse
I have had some issues if the battery actually dies. Not if I turn it off myself.
But since JB I haven't had it happen as often.
I would actually have to reboot from the bootloader to get it to turn on.
Sent from my LG-LS970 using xda premium
So so you know how to fix it?
Sent from my LG-LS970 using xda app-developers app
Does anyone know how to fix it, its getting really buggy?
No idea. Haha
Sent from my LG-LS970 using xda premium
Just had this happen to mine, had to take it in for a replacement - luckily I had the BestBuy warranty and they are having one overnighted to me. Even got a loaner phone for the time being.
Really wish I knew what caused it. Would have taken it in to sprint, but their repair centers are closed on Sundays.
Sent from my LS670 using xda app-developers app
My 6 months old Galaxy S2X Hercules seems to be having the infamous sticky power button issue.
Phone would sometime shut off and then vibrate every 3,4 seconds..
I took it into a samsung corporate store and they say because I rooted the phone I've voided the warranty and they cannot fix it without charging me 60$+ dollars even though the problem IS HARDWARE related not SOFTWARE.
Is there anything I can do at this point ?
I can barely use my phone because of this problem.
What is an s2x?
Why don't you bring the phone back to complete stock? Worked for me with warranty.
Sent from my SAMSUNG-SGH-T989 using xda premium
Spastic909 said:
What is an s2x?
Why don't you bring the phone back to complete stock? Worked for me with warranty.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
Is there a thread that shows step by step on how to "unroot" the phone?
Have you bothered to look in the dev section? If it were hard to find I would link you, but it's not so I won't
Sent from my SAMSUNG-SGH-T989 using xda premium
Spastic909 said:
What is an s2x?
Why don't you bring the phone back to complete stock? Worked for me with warranty.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
The s2x is the Canadian version of the t989. Basically the same thing. And I don't think he can go back to stock because it keeps rebooting constantly- > he won't be able to flash anything
Sent from my SGH-T989D using xda app-developers app
gamzerz said:
The s2x is the Canadian version of the t989. Basically the same thing. And I don't think he can go back to stock because it keeps rebooting constantly- > he won't be able to flash anything
Sent from my SGH-T989D using xda app-developers app
Click to expand...
Click to collapse
It's quite possible to go back to stock, you just need to not touch the phone at all to risk the power button sticking again.
I had the exact same problem as OP, and I was able to go back to stock using Odin. Just take out the battery and then hit vol down and plug it in to the usb on the computer.
Then he should be able to go back to stock and then return the phone, they shouldn't charge him if it's under warranty.
Sent from my Samsung SGH-T989D using xda premium
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
TriangleAway then Odin stock and factory reset if you can.
Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4
What will happen if I show up without doing that? I really just need input on what's wrong and what I can do to fix it unless they'll give a new one since my phone looks completely brand new.
Sent from my SGH-T999 using xda app-developers app
Aerowinder said:
TriangleAway then Odin stock and factory reset if you can.
Click to expand...
Click to collapse
TheLastSidekick said:
Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
Sent from my SGH-T999 using xda app-developers app
ThaGreatest said:
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I wouldn't know what happens if you're going through T-Mobile but I assume you'll be fine if you're polite and explain you don't know what's going on, insist you've been with T-Mobile because of their excellent support if they make a big deal about it. Asurion the insurance company working with T-Mobile will take it anyways because they just fix it and that's it and resell it. And because you pay a monthly bill they're making money off of you regardless and you still have to pay a deductible.
But you SHOULD really return to stock.
Sent from my SGH-T999 using Tapatalk 4
If they see that the phone is rooted, they'll just simply do nothing for you. That's why people say "your warranty is now void".
Do what is mentioned above or take your chances and hope the T-Mobile rep that is assisting you doesn't check to see if the phone is rooted or check the flash counter.
Sent from my SGH-T999 using xda premium
I most likely just try to extract some info from them so maybe I could fix it myself. I really don't want to pay them money for something not my fault.
Sent from my SGH-T999 using xda app-developers app
I was hoping not to do that being that I just had to do factory reset like 2 weeks ago and I hate reinstalling everything but I guess I have to do it. I get the stock version from DocHolidays thread, right?
Sent from my SGH-T999 using xda app-developers app
I get it from this thread http://forum.xda-developers.com/showthread.php?t=1949687 right?
Sent from my SGH-T999 using xda app-developers app
That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm on the root66 version
Sent from my SGH-T999 using xda app-developers app
Oh, simple enough then! Just go to SuperSU and unroot.
You could even try to temp unroot if you think that's all you'd need to do to hide it.
Befire you unroot though, do you have a custom recovery or kernel installed? If not, then run triangle away, then unroot. If you do, reflash root66, then use TA and unroot.
Sent from my SGH-T999 using xda premium
ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
What's the problem with the battery?
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
Sent from my SGH-T999 using XDA Premium HD app
OutlawV said:
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
Sent from my SGH-T999 using XDA Premium HD app
Click to expand...
Click to collapse
If done in the correct order with no custom recovery or custom kernel, yes that should be all you have to do.
Sent from my SGH-T999 using Tapatalk 4
I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
Sent from my SAMSUNG-SGH-T999 using xda premium
LOL!!!
I'm not even sure how to react to that!
Sent from my SGH-T999 using xda premium
Just be careful... The terms of my probation are to never visit XDA, so I'm really just telling what can happen.
Sent from my SAMSUNG-SGH-T999 using xda premium
We
dave2metz said:
I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
Sent from my SAMSUNG-SGH-T999 using xda premium
Click to expand...
Click to collapse
Rooting a device isn't illegal. They can kiss my ring. Think about it, if it was illegal why are root apps allowed on Google Play? And also, why is XDA not been shut down?
Methinks something else happened there. Maybe you voided their warranty and tried getting a discount which may be against the rules. Or something. But I know for a fact this is legal. Unlocking is a different story however.
So my advice, root on my brothers it's the only damn freedom we have left here in America.
Sent from my SGH-T999 using Tapatalk 4