So here is the problem. My phone drains battery when there is nothing that is supposed to be draining it. In my house I have 4 bars reception (Max Reception) and wifi on or LTE. After using it for a bit and then closing all apps and shutting the screen. My phone starts its "heat mode", starts heating up. about 1 percent every 2 mins. I have tried stock, custom roms, and factory restoring and still nothing. I have had this problem for months now. Should bring it to my carrier company to fix it? Or is there another thing that's affecting it?
For the screenshots it starts off normal over night then it after use it declines.
EDIT: Problem on stock, stock rooted, carbon, hyperdrive, intergalactic
This does not sound like normal behavior. I'd use factory warranty and get a replacement.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Have you checked under settings / battery to see if anything is running high? Also check settings/applications and slide over to processes. Is it possible it is the media scanner? If so it could b a corrupted file possibly left behind from a theme or bad picture. You should be able to back up what you need from internal SD and do a factory reset from the settings. I accidently erased my external SD so use caution and read all it is asking. You shouldn't need to take it back yet.
Get Better Battery Stats and see if you can track down the wake lock that is killing it. It looks like from the last picture that once wifi was turned on, it experienced a hard drain.
Honestly, my phone does the same thing from time to time and I am still trying to figure out what it might be. In the interim, a reboot always fixes the problem.
I would warranty the phone. But just out of curiosity have you tried a different radio? Are you on the most up to date radio for your carrier? Also have you tried rebooting after the plummet starts and if so does it fix it for a while? I know that some postings have noted a problem with the LTE switch when on a phone call. I know that when I have LTE on and make any phone calls, at some random time over a few days it will happen to me until I reboot. If I keep LTE off, it does not happen. I am not saying this is your issue, but I am just trying to narrow the possibility.
Sent from my SAMSUNG-SGH-I747
Well thanks guys. Im going to send my phone back to my carrier. i think its antenna problems so i might get a replacement
Related
Firstly, I know what I'm doing when it comes to flashing. But I'm completely dumbfounded here..
Okay in standby mode, with wifi on i usually get -3 to -7mA.
But suddenly a few days ago, my phone doesn't sound my alarm in the morning because it had turned its self off.
Imagine my surprise when I had to plug it to start it. Turns out it had drained 60% in little over 3 hours.
So I began testing - turns out my phone had started to fluctuate between -90 and -150 mA EVEN IN AIRPLANE MODE.
After trying countless solutions (inc many different ROMs), I had had enough. I full wiped from CWM and installed fresh ARHD 5.1.6, skipped all setup, installed just titanium, and restored just battery calibration and currentwidget. I calibrated and then left it overnight in airplane mode - and STILL it fluctuated just as wildly.
I wouldn't post this if I hadn't tried everything, but I have spent hours reading xda trying to amend this. Changing radios didn't help (am using latest atm), changing ROM didn't help (not GB or froyo or CM7), even restoring my nandroid from when my battery drain was normal didn't help.
Does anyone have ANY ideas as to why this is happening?
The only thing I can conceivably think of is that my battery is giving up.
Is this good enough cause to get a replacement battery/phone from HTC?
Edit: Meant to post this is Q&A tread, sorry
if you changed the ROM and radio, then i'd be near to positive to say that the problem is from the battery!!
Buy another one and give it a long 20-22 hrs charge (although HTC recommends 8hrs - but they talk alot of crap ) before opening your phone.
Or, alternatively, see if anyone (friends/family) can lend you a battery and see if the problem still persists
CodeNameUnknown1 said:
if you changed the ROM and radio, then i'd be near to positive to say that the problem is from the battery!!
Buy another one and give it a long 20-22 hrs charge (although HTC recommends 8hrs - but they talk alot of crap ) before opening your phone.
Or, alternatively, see if anyone (friends/family) can lend you a battery and see if the problem still persists
Click to expand...
Click to collapse
Official batterys are expensive... does HTC do replacements?
not sure, never tried or asked, gotta phone them up!
have you tried turning USB debugging on? that solved it for some people.
i also had this problem, and the USB debug didnt work, but i found that it was something to do with HTC hub repeatedly trying to connect to the internet and using a shed load of CPU in doing so. aeroplane mode didnt help me either, but after turning off everything with HTC in its name it worked again. (specifically HTC sense in accounts and sync)
hope that helps, worth a try.
oh and my battery is fine now, lasts 2 days or so. can last a week though.
still charge it every night though.
Thanks for replying, but USB Debugging was always on for me, and when I tested with fresh install I didn't put ANY accounts in so the HTC thing shouldn't be an issue. i guess I'll just try the replacement battery thing
sometimes the radio signal kept switching also may cause a drain in your battery.
Setting > Mobile networks > Network Mode > Preferred Network Mode
for me i preferred it to be set as 'WCDMA' rather than 'GSM/WCDMA Auto'. The draw back is that i may lost signal if the signal is weak but this setting prevent the radio from being switching.
OKAY GUYS I FIXED IT
How you may ask?
I HAVE NO IDEA
I was just flashing things over trying to fix it and suddenly it went back to normal. I'm currently using a UV kernel, so maybe that's helping too.
apoorvajsh said:
Firstly, I know what I'm doing when it comes to flashing. But I'm completely dumbfounded here..
Okay in standby mode, with wifi on i usually get -3 to -7mA.
Is this good enough cause to get a replacement battery/phone from HTC?
Edit: Meant to post this is Q&A tread, sorry
Click to expand...
Click to collapse
Dont want to go too far OT, but how do you measure the battery current?
I assume you dont physically wire up an ammeter, or do you?
Ian P
Hahahahahaha, that's brilliant. I'm signaturing that
But no, I don't. The phone creates estimates of the present current/voltage loss, much the same way as it makes estimates of the battery % left.
So all you need is an app to log that! Currentwidget is the lightest, but I recommend battery monitor widget
OK its a battery monitoring app, but can you see the current drain whilst actually using other programmes?
Some apps use full screen so even the top status bar is not visible.
Ian P
elanman99 said:
Dont want to go too far OT, but how do you measure the battery current?
Click to expand...
Click to collapse
CurrentWidget, logging to file :
https://market.android.com/details?id=com.manor.currentwidget
I am hoping there is an easy way to troubleshoot and fix this issue. Every couple of days I can try to turn my screen on and nothing happens. I have to pull the battery to get it to come back up. When it comes up I notice the battery has dropped anywhere from 20-30%. I have tried a couple of different rom's. I am on the EL13 modem. I have tried the El26 and EL29 modem's but I have the same issue. I am not using any oc apps. How can I troubleshoot this and try to correct it?
When in doubt, backup, wipe, and flash the same or a different ROM. It's a bit tedious, but that usually fixes the problem. What ROM are you on right now?
I have done that. Was on caulkin's 2.8 now on the latest blazer. I believe it is related to the LOS bug. I just happened to be on a phone call when it happened again. It dropped the call and the screen went black but the phone didn't restart. I had to pull the battery and when it came up I had lost about 20% of the battery. Trying a different modem now.
There was a similar problem on the OG Epic...maybe this thread will help?
If it's not just a display issue (and something is actually draining the battery), I assume you've tried BetterBatteryStats? It usually works wonders for finding the source of wakelock problems.
EDIT: Actually responded to the question!
I have been trying to monitor this and it seems to be a different issue than what I thought. I thought it was related to the LOS but it isn't. My screen won't come and I have to reboot the phone. I think the battery level is just being shown incorrectly. I don't know why the screen won't come on. It is like it is asleep and won't wake up. I have been searching thru the forums and trying to monitor my phone processes to see what might be causing this. I have not found a solution yet. I have tried 3 different rom's so far and it seems to happen at least once a day regardless of the rom. I have wiped the phone and installed fresh. I have tried different modem versions and that didn't help either. Not sure what to do at this point.
when in doubt take it to sprint and get it swapped out.
im having this issue as well actually and i have to conclude that it's a battery display issue; my phone will be over 50% charged then drop as low as 8% when i reboot. i thought it went away with my last blazer flash but it still happens.
If it helps at all, I was/am running the MIUI rom and the phone would lock up on a nearly full charge at the same location. It was every time I walked out of class in the morning, the phone would just go black screen. I'd hold down the power, reboot, and wouldn't have that problem anywhere else. Hope this helps us find an answer.
Leaving my OP in place, but I have rewritten the description with much more detail and pics here
http://forum.xda-developers.com/showthread.php?p=25401417#post25401417
I suggest skipping to there.
I am looking for general tips here. E.g., not asking you to diagnose my specific problem so much as give me ideas of what else to check or try.
Lately I have had unexplained (to me) battery drain. Yesterday I lost about 25 percent in an hour while the phone idled. It is not a constant thing, though. I can go an hour and loose 1 percent then loose massive amounts in the next hour.
Now, i have searched, but I have not found anything that applies to me.
I have:
Tried a different radio
Tried a different kernel
Reflashed my rom
Phone is entering deep sleep according to cpu spy
There are no unusual or excessive wake locks according to better battery stats
No apps are using a lot of battery.
I am in a low signal area at work, but putting the phone in airplane mode and dissabling background syn does not stop the drain.
Ideas?
might be your phone is loosing signal? i would check the battery stats in the settings menu to see if you have a poor mobile signal.
Zepius said:
might be your phone is loosing signal? i would check the battery stats in the settings menu to see if you have a poor mobile signal.
Click to expand...
Click to collapse
beren28 said:
I am in a low signal area at work, but putting the phone in airplane mode and dissabling background syn does not stop the drain.
Click to expand...
Click to collapse
So I don't think I can blame it on that.
Do you have any exchange sync on your phone?
Sent from my Galaxy Nexus using Tapatalk 2
can you give us screen shots of battery stats?
Herman76 said:
Do you have any exchange sync on your phone?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I do, and on reflection it is a possible culprit since I added it recently.
Didn't occur to me since it was producing no wakelocks and the battery stats did not showing as using much battery.
I shall turn it off for a bit and see if that helps. (unless there is some other way to test if it is the problem first.) I am off to the search button!
Zepius said:
can you give us screen shots of battery stats?
Click to expand...
Click to collapse
This is from yesterday when i set it down unused for about 90 minutes. The amount of wakes seems liek a lot, but it is similar to what i see when i have far far less drain, so I don't think that is the problem. I didn't get the app list screen, but out should screen as the only major drain with about 2 minutes.
I know it is shows poor signal strength, so immediately after that shot I put it in airplane mode, turned of sync, and rebooted. The battery continued to drain and graph had the exact same slope under those conditions. (Forget to get a pic though.)
Sent from my jitterbug using tapatalk.
System panel paid version with monitoring enabled is the best for tracking apps using CPU.
OK, still working on this.
To recap:
When the screen is off, and no apps are running I sometimes get inexplicable battery drain. This is occurring under conditions when I should be experiencing little or no drain at all. I say this becuase:
The screen is of and no bakground apps are running
the phone is NOT awake and IS entering deep sleep (as confirmed by cpuspy)
there are no unusual kernel or partial wake locks
there are no apps listed as using unexpected ammounts of battery
This is not a universal problem. The phone *often* behaves as expected. I can leave the phone off for an hour and see a 1% or 2% drain, and I am happy with that. However, sometimes, randomly, it goes nuts on my.
This graph from a few weeks ago shows what I mean. Look in the green box. The phone is sleeping, and the screen is off. The graph starts as a flatline, then, all of a sudden, it begins to drop precipitously.
Here is a graph that shows the battery dropping at the same rate whether the phone is awake or sleeping:
I have gone the following to try and narrow the problem down:
Done a completely fresh install of my Rom including a system wipe.
Tried two kernels (the aokp default and several relases of Franco's
Tried a different radio
Activated and installed a new sim card
I have come to suspect that the problem is network related. When the problem starts, sometimes going into airplane mode and back and/or toggling 2g only temporarily fixes the problem.
I suspect that something is happening with my connection to T-Mobile that keeps the network running and draining power. This is pure speculation, but it is all I can think of.
I installed juice defender (which I had not been previously running) and noticed the that, sometimes, it didn't turn of data when it should have. I also noticed the following two things happen:
I do not believe it is a rom problem, since if so, someone else would be reporting this. It might be an app problem, but if so the app is draining battery without a wake lock and while the phone is in deep sleep.
It is not exchange (as was suggested in this thread) since it continues when I ev my exchange account.
I have no idea what else to do or try.
Since it happens at random and takes a while to identify, uninstalling one app at a time to test for that could easily take months to narrow down a misbehaving app.
I know it is not a hardware issue since last month I got this:
That was with AOKP and Franco (earlier versions obviously)
I have google searched till my fingers bleed.
I am a long way form being an expert, and I suspect I may have overlooked something obvious.
Please, any thoughts??
Damn you definitely have a major issue and I don't know what it could be. But when my phone sleeps itstays dead flat with no awake bars, and drops 1% every 3 hours.
1. Calibrate battery
2. If you really wanna find the problem, install the rom with no mods or apps and run it and see if it still happens. Then add back each mod/app one at a time
derekwilkinson said:
1. Calibrate battery
2. If you really wanna find the problem, install the rom with no mods or apps and run it and see if it still happens. Then add back each mod/app one at a time
Click to expand...
Click to collapse
While I appreciate your effort, this is remarkable unhelpful for the following reasons:
1. "calibrating" the battery is a myth and doesn't actually do something. Even if it did, it would not explain the symptoms I have described. I have been around xda long enough to know it is the knee-jerk reaction to any battery question, but it is not relevant here.
2. Since the problem occurs at random, and sometimes takes hours to show up, (For instance, last night I charged to full and tried to catch it happening. For 4 hours nothing happened, it behaved perfectly. Then I went to bed and it immediately started to fall and was dead by morning) and since I have over 100 apps, your suggestion could easily take *over a year* to follow. Believe me, I have thought about it, but I started this thread hoping for ideas that would allow me to avoid it.
Here is that chart for last night.
I had about 1 hour and 30 minutes screen on time with 65% left when I went to bed. When I woke up, phone was dead.
RogerPodacter said:
Damn you definitely have a major issue and I don't know what it could be. But when my phone sleeps itstays dead flat with no awake bars, and drops 1% every 3 hours.
Click to expand...
Click to collapse
Mine often does that. But sometimes it doesn't. It is the fact that it happens seemingly at random that makes it so annoying and hard to track down.
I would replace the battery
One thing you haven't rulled out is that the battery itself is bad.
Have a friend you could swap with for a day, or at least long enough to see if the problem follows? If your battery drops on their phone that is also a good indication.
arw01 said:
One thing you haven't rulled out is that the battery itself is bad.
Have a friend you could swap with for a day, or at least long enough to see if the problem follows? If your battery drops on their phone that is also a good indication.
Click to expand...
Click to collapse
The thought has occurred to me, but unfortunately, no, I don't have a friend I can swap with. And really, since I have had the phone less than 3 months, the battery *shouldn't* be bad, but yeah, defective products happen.
If I cannot find any other cause I will likely order a new battery and see if that fixes it.
beren28 said:
While I appreciate your effort, this is remarkable unhelpful for the following reasons:
1. "calibrating" the battery is a myth and doesn't actually do something. Even if it did, it would not explain the symptoms I have described. I have been around xda long enough to know it is the knee-jerk reaction to any battery question, but it is not relevant here.
2. Since the problem occurs at random, and sometimes takes hours to show up, (For instance, last night I charged to full and tried to catch it happening. For 4 hours nothing happened, it behaved perfectly. Then I went to bed and it immediately started to fall and was dead by morning) and since I have over 100 apps, your suggestion could easily take *over a year* to follow. Believe me, I have thought about it, but I started this thread hoping for ideas that would allow me to avoid it.
Click to expand...
Click to collapse
1. yes battery calibration does make a difference.
2. ok, so an app can't run a process at random? especially when you have "over 100 apps"? Run the rom stock and see if it still happens, or even run the stock rom/kernel. if you don't want to try this then why are you asking for suggestions? christ
derekwilkinson said:
1. yes battery calibration does make a difference.
Click to expand...
Click to collapse
You are incorrect. But, in any case, I DID calibrate the battery just to cover bases in the case that I was wrong.
2. ok, so an app can't run a process at random? especially when you have "over 100 apps"?
Click to expand...
Click to collapse
We'll of course it can. That is kinda my point. If I go one app at a time waiting for it to "run a process at random" I am talking literally MONTHS of testing. I would have to wait many hours, if not days after installing or uninstalling an app to be sure whether or not it made a difference, then move on the the next. This is simply not an option. I started this thread in hopes that a realistic and doable solution might exist that I was unaware of.
Run the rom stock and see if it still happens, or even run the stock rom/kernel. if you don't want to try this then why are you asking for suggestions? christ
Click to expand...
Click to collapse
I am asking because there may be a solution that I am unaware of that doesn't require me to put my entire life on hold for months. It is possible that there is no such solution, but I asked in case there was one.
Sorry to have put you out so much.
You mentioned you recently installed exchange sync. Did turning off sync remedy this or have you not tried disabling all sync features?
One other thing to check is the background data usage of your apps. You'd find this under 'data usage' and make sure you enable the wifi tab so you can see data usage on wifi.
skadebo said:
You mentioned you recently installed exchange sync. Did turning off sync remedy this or have you not tried disabling all sync features?
when i did a complete quote and re flash i did not setup the exchange account, but the issue continued.
One other thing to check is the background data usage of your apps. You'd find this under 'data usage' and make sure you enable the wifi tab so you can see data usage on wifi.
Click to expand...
Click to collapse
I'll check that out. Thanks.
Sent from my jitterbug using tapatalk.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
My battery also drains at a rate similar to yours however I'm on the CDMA version. Hopefully you can figure out what's going on with yours.
Hello, I have recently re-flashed to stock on my E980, I am running the phone on the AIO network as an unlocked device (although it would run fine if it were ATT locked as well).
I am looking for ideas to why I am having a problem. So it goes like this...
The phone randomly turns off. It seems to happen in my pocket, not on the desk. When I go to turn it back on, it is unresponsive unless I pull the battery or plug it into AC. If I plug it in before pulling the battery, it says not enough power to turn on. If I pull the Battery and turn it on the homescreen loads and I have plenty of battery in the upper corner (75% or so). When the homescreen loads, its fine for awhile, then back to step 1.
I am currently unrooted (just flashed back using LG flash tools) however the problem was first noted on a rooted stock ROM. I installed CM11 thinking that maybe it was something in the ROM that was initally causing this and a new ROM was in store for me... Did it on CM 11 too. Then I reflashed to Stock and I am still having this issue.
I have tried most everything and my thought is that the battery is either toast or not being recognized properly. I do not have immediate access to a different battery, but I think i can get my hands on one... If I replace it, I'm thinking it would take me an hour or so to replicate the problem and I still wouldn't be certain that was the culprit.
Anyone have any ideas, or things I could try out before trying to source a test battery, or does this not sound like a battery issue?
hey
i got the same problem
gonna have new battery soon and see if its from this
the sell man told me its could be the ROM
gonna try the modem of e980H
I've been having a similar problem as you, and actually had the device factory reset while in my pocket. Going to try and find a battery around my area, and hoping it fixes the problem. Have you noticed any heating issues as well before the reboot?
yea its getting so heated and drain the battery so fast
i think cos its trying to find single i had that problem with rezound too
i think there connection when its got heat -> drain the battey > and also kills the battery after few times
So weird Issue.
Using Google Maps on MaximusHD 6 with the latest t-mo firmware (2.11) I get constant "GPS SIGNAL LOST" when obviously driving and using it as my nav since I got it. I'm in southern California with a pretty good LTE signal almost everywhere. The highways are pretty open so trees, mountains, buildings etc are ruled out as a probable cost.
Now today I noticed that I normally keep the phone locked/screen off when driving since it's connected over BT so there's no real need to look at it. During a normal 15-20min drive I would get the signal lost alert a lot. Upwards of 10 or so times on that single drive. While with my M8 it never happened especially when literally not 5min after getting out of the parking lot doing maybe 20mph down the street. I first I thought i messed something up since I took the phone apart to apply thermal paste to keep it from overheating.
However today on a drive back I kept the phone with the screen on. Never did it lose signal while the screen was on, but a minute after I locked the phone (screen off) did it lose GPS signal. I turned it back on and after driving 20min or so the signal wasn't lost.
So overall has anyone experience a similar issue? Full cellular coverage with frequent google maps alerts that the GPS signal was lost. Maybe a background gps process being killed or another coming up and hindering it.
Gonna wait for the Thanksgiving break to mess around with stock/custom roms and see if it's just something that can be fixed with a reflash.
I'm having the same issue, have you figured anything out? Have you tried using a different app besides google maps to see if it's the actual app doing it's power save feature, or the background powersaving process being started by the phone being screen off? Really interested because my phone starts burning up to extreme temps...
On the backup I had with the issue I narrowed It down to possibly a background process cutting it off once the screen turns back. Power saving was off and all that would stick while screen was off was maps, Google service, and social apps.
As for the cause I couldn't figure it out. I went with a stock from without issues. Then went back to custom roms and haven't had the issue again. Also I drastically lowered my app count. Barely use any apps not needed for basic functionality.
As for the temp issue you're having. I noticed gets warm just like any other device when using GPS. I have opened up the phone and applied a new thermal coat following off a thread around here.
I have another issue came up where the phone would seek out a GPS signal while battery saving was selected to even location turned off. Killed my battery in a heart beat. Hasn't happened again.
I would suggest you make a full backup and either flash a stock rom or redownload whatever custom rom your using. Do a trial run for a day or two with minimal apps and see if it improves.
Here's where it gets interesting..
I used to own a galaxy s3 i9300 and custom kernels caused exactly the same issue. Flashing a stock rom solved it and a few other issues, one in particular was gps inaccurate coordinates.
Now I have moved to an m9. This has in the past run great. It is completely stock and untouched by curious fingers.. However, recently my gps has been running at random intervals even though it is completely off in all accessable settings. I can't find the culprit and it sapped 40% in a few minutes. It was literally a short face to face conversation, jumped back in the car and went for my phone for waze.. Dead as a dodo..
Confuzzled completely as to whether this is the actual rom doing it or an app..
I wish I stole my HTC M9.
shivadow said:
Here's where it gets interesting..
I used to own a galaxy s3 i9300 and custom kernels caused exactly the same issue. Flashing a stock rom solved it and a few other issues, one in particular was gps inaccurate coordinates.
Now I have moved to an m9. This has in the past run great. It is completely stock and untouched by curious fingers.. However, recently my gps has been running at random intervals even though it is completely off in all accessable settings. I can't find the culprit and it sapped 40% in a few minutes. It was literally a short face to face conversation, jumped back in the car and went for my phone for waze.. Dead as a dodo..
Confuzzled completely as to whether this is the actual rom doing it or an app..
I wish I stole my HTC M9.
Click to expand...
Click to collapse
Android 6 should be released around here soon so maybe that'll improve/fix these issues. I wouldn't be surprised if Google services is causing this since it has in the past drained batteries and causes similar issues. If the kernel is involved then the issue has been seen on both stock and custom.
well it may be a setting from the maximums HD, try using other Rom and tell us if problem is solved, try HD Revolution or ViperOne.
Hi all, I got a Moto G3 and having issues with the gps no signal message, it is on and off, but more the time that have no signal. So have heard that Android 6 could be the guilty one.. Do any of you know if there is a fix yet? ?
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