Sudden death? - T-Mobile Samsung Galaxy Note II

My TMobile note 2 quit working last week. The battery was low and the phone was unused for part of the day. When I went to get it for charging, it showed this weird and useless screen. Since then I've tried charging, pulling and re inserting the battery, in all cases the most it will do is just the one weird screen as shown. I bought another battery and charged it fully before using, same result. It was unlocked but otherwise stock. I had not yet done the most recent update, I think it was on 4.1.1.
Is there anything else I can try before contacting Samsung?
Thanks.
Sent from my GT-N7000 using xda app-developers app

Did you try getting into recovery
Sent from my SGH-T889 using xda app-developers app

Try to go into Download mode. Turn off the device then press Volume Down button, Home Key and
Power Button simultaneously. And then, press Volume UP button in Warning Page to enter the Download Mode. If you can get into the download mode, then flash factory stock rom with Odin. You can try to flash factory stock rom from Kies (run Kies from your desktop) as well. I am hoping the drivers for graphics is corrupted. If so then this would fix that problem.
If neither works then your only choice would be either warranty or insurance. At this point it is hardware problems. And there is nothing you alone can do to fix it.

Have you tried opening up the back and checking the display connection?
You can watch this video for guide, it's quite easy.
https://www.youtube.com/watch?v=UT-2zrZ_aNo&feature=youtube_gdata_player
Sent from my SGH-T889 using Tapatalk 2

Related

Killed or bricked my Phone

Was using Odin , got stuck forever. The phone won't do anything now, won't reboot normally won't boot into recovery , won't boot into download mode. Totally non reponsive , nothing ever on screen , no charging icon . Battery out then back in , plugged into usb then put in battery.. tried it all.
looking for suggestions, phone is going back to t-mobile if I cant fix this
Try entering download mode again and reflash your phone. Download the tar again in case the previous was corrupt.
Pull out the battery and put it back in. hold vol up and down at the same time and then connect the USB cable. This will get you back into download mode.
Good luck!
Also, I believe this is in the wrong forum. I'm not a mod but I believe it belongs in the general section.
Sent from my SGH-T989 using xda premium
I have tried for an hour straight to enter DL mode , no soap
ransome7 said:
I have tried for an hour straight to enter DL mode , no soap
Click to expand...
Click to collapse
It's a common misconception (I did it myself) that the power button is also used in the sequence to enter download mode, this isn't the case. Just hold down vol up & down and connect the usb cable, do not press the power button.
Just trying to rule everything out
If this doesn't work for you then I'm out of ideas. Are you still able to get into recovery? If you are, try flashing a ROM and see what happens.
Just to clarify, what does your phone do when you turn it on? Does it boot loop or get stuck somewhere?
EDIT:NVM reread original post (selfn00b'd myself). Totally unresponsive? I believe you should still be able to get into d/l mode since I think they set that up as failsafe. If you can't then it probably will have to go back. Bummer
I'v herd that it somtimes helps to take the battery out and let it sit for 30 min
But thankfully I can not confirm!
May also want to try different computer and cable
Try ADB
Sent from my SGH-T989 using xda premium
quest4fire said:
Try ADB
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Can You ADB if your phone won't power up?
You need your PC to recognize it. Is it seeing your phone or is it completely dead?
Sent from my SGH-T989 using xda premium
DOWNLOAD MODE
power off phone
pull out battery
attach phone to pc with usb cable
now while holding down both volume buttons put battery back in.
now you should be in download mode
make sure u have the proper samsung drivers
movieaddict said:
DOWNLOAD MODE
power off phone
pull out battery
attach phone to pc with usb cable
now while holding down both volume buttons put battery back in.
now you should be in download mode
make sure u have the proper samsung drivers
Click to expand...
Click to collapse
You did not read the OP , The phone died after using Odin(which DL mode is required) , obviously the phone is easy to get into DL mode. The phone is stone dead and won't power into anything
its funny when people suggest you try something to power on your phone even after youve just told them you have tried it all. kind of annoying actually.
but same thing happen to me man. i finally gave up and sent it to samsung today, that would probably be your best option. either that or tmobile
k2worldwweapon said:
its funny when people suggest you try something to power on your phone even after youve just told them you have tried it all. kind of annoying actually.
but same thing happen to me man. i finally gave up and sent it to samsung today, that would probably be your best option. either that or tmobile
Click to expand...
Click to collapse
Thats what I ended up doing , they are sending out a new phone. It is disturbing that you can actually KILL your phone using Odin. I have flashed a ton of phones a million times and never ended up with a door stop.
Im surprised the GS2 is brickable. I came from a Vibrant (Galaxy S) and that phone was impossible to brick. I was always able to bring it back to download mode but sometimes i had to try different combinations of things to get it into DL mode like remove sim or battery etc. What I'm saying is your phone can be fussy.
Sent from my SGH-T989 using xda premium
I bricked mine flashing a boot.img to the wrong partition in recovery. This phone is very brickable. T-Mobile gave me a new one but the first thing they asked me was if I rooted it. I said what's that mean
Sent from my Nexus S using Tapatalk
My brother, myself, and my fiancee all got s2's. Day of, I odin'd recovery to both mine and my brother's and rooted with no problem. tried it on my fiance's, dead in the water. did the same exact thing to all 3, didn't change any procedures. If you keep trying to turn it on, sometimes the led flashlight from the camera will flash for a second, other times it actually turns on and continues to work as normal but once you turn it off again, it may not turn on again. i got it to turn on again and actually odin'd back to stock recovery. problem was NOT fixed even after this, and after i turned it off again, it turned on again once, but never again after that. filed for warranty exchange. i used to think as long as you can odin back to stock you're fine, but it clearly wasn't the case. looks like we just got unlucky. if you bought the phone from a corporate tmobile store, bring your receipt and trade it in at the store because they give you a new phone. if you do a warranty exchange, they send you a refurbished phone (although the s2 is new enough that they might send you a new one anyway if you're lucky).

[Q] T-Mobile update bricked my phone?

This morning I woke up to a message saying there was a software update from T-Mo for my T-Mo SGS2. I made a backup and then let it start, just to see. Now the phone is off and I cannot turn it back on, either to Recovery Mode or just to power on! I even plugged in the USB to my comp, still nothing. Not sure what to do? Am I bricked? I was running Juggernaut 3.7 (rooted). I thought if it wasnt a compatible update then I'd just flash the backup. but now I cant even do that. ANY SUGGESTIONS?
I'm having the similar troubles.
Mine's still works, but everytime i attempt to update it goes back to CM manager screen, and i don't know how to proceed past that. So curious to find out what the update is all about. (I am on factory rom + rooted only).
Have you tried odin back to stock?
If it turns on its might be soft bricked.
http://forum.xda-developers.com/showthread.php?t=1321811
Sent from my SGH-T959 using xda premium
Sent from my SGH-T959 using xda premium
Will it go into download mode? If not then it's bricked. If it will then use odin to push one of the stock ROM's and go from there.
I won't take up screen space describing how to get into download mode... a google or forum search will result in you finding those directions.
Hope you can fix it... Otherwise call TMobile and they'll send you a replacement.
I cant even get the phone to turn on to go to any mode. I cant get the computer to recognize that there is even a device. When I hold the power button the phone doesnt even vibrate. I cant upload ODIN to the phone to set back to stock. I feel liike Ive tried everything:
Holding each of the volume buttons individually + power
Holding both volume + power
Power only.
Remove and replace battery + Above
Remove battery completely + steps above.
Im lost. Probably SOL.
Plug a USB into your computer, hold volume up and down at the same time then plug USB into your phone while holding volume buttons and see if in enters download mode.
Sent from my SGH-T989 using xda premium
Just tried. still nothing. the computer makes the noise like it knows something was plugged in, but nothing happens on my phone screen and a pop up comes up and says device not recognized, one of the devices connected to this compute has malfunctioned, etc.
I think this might be terminal. FML.
Might need to redownload the device drivers them try again.
Sent from my SGH-T989 using xda premium
Yeah. Still no dice. I re-installed device drivers twice. on two computers. Still cant get any response from the Phone. I've rooted and Rom'd 7 different phones from all the major manufacturers. This is the first one I have bricked.
That sucks. Might have to call warrenty on it.
Sent from my SGH-T989 using xda premium
Yeah it does. I appreciate everyone's help here though.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile/
I came across this in the sgs4g forum and it seems they offer a brick fix. I am not sure of the sites reputation or anything about it but it may be worth looking into.
Sent from my SGH-T989 using xda premium

[q] at&t s3 dead

I was rooted with CM10.1.0 and was casually using the phone until it randomly turned off. I turned it back on and the only thing that happened was the "Galaxy SIII" screen flashed and turned off again. I popped out the battery multiple times to be welcomed with the same problem again. I can't boot into Download or Recovery at all. Anyone know how to fix this? (btw im on AT&T SGH-i747)
Try another battery.
Sent from my SAMSUNG-SGH-I747
Sorry my friend!!!
Your mobile phone very very bad dead. Have to repair boot with Riff box...and Not your work
Sent from my GT-I9300 using xda premium
gholizadeh666 said:
Sorry my friend!!!
Your mobile phone very very bad dead. Have to repair boot with Riff box...and Not your work
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Please don't provide false or miss leading information.
To OP. Fully charge your battery or use another one if its corrupt.
Try booting up into both recovery or download mode using the proper combination.
Use this guide to get your phone fully working again.
http://forum.xda-developers.com/showthread.php?p=42996302
In some instance (very rare) your phones hardware can malfunction, but seeing how it still boots up I doubt its that's.
Follow my guide and you should be fine.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Mr jayrokk
Mobile phone cant into download mode or recovery!!!
Sent from my GT-I9300 using xda premium
Not without a charged battery. That's why replacing it was the first suggestion.
gholizadeh666 said:
Mr jayrokk
Mobile phone cant into download mode or recovery!!!
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
But it boots up.
As long as a phone is able to boot up its fine.
Like I said please do a little more reading and research and don't spread false information.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
What about with it plugged into the charger and try to get to download mode. I thought I bricked my s2, took the battery out but it stayed on. Thought it was possesd bit it was plugged in to USB.
Can't hurt to try.
Definitely recommend download mode with cable plugged in to computer. Are you sure recovery doesn't work while plugged in to power?
Sent from my SGH-I747 using Tapatalk 4 Beta
Carsus55 said:
Definitely recommend download mode with cable plugged in to computer. Are you sure recovery doesn't work while plugged in to power?
Sent from my SGH-I747 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yep. It just loops on the splash screen. I'll try charging it to full and repeating your solutions. (It died off at 80%, very strange). Thanks for your replies though!
Ok guys, seems that my issue isnt the phone being bricked. I left the battery out all night and popped it in the next morning. CM loaded just fine. However after about 10 seconds of it loading, the power menu flashed, i clicked cancel, and then it immediately shut down again, and the usual problem continued. Any thoughts? (btw the phone died at 80% battery the first shut down it had, right now it should have been nearly 100% after charging) Also, connecting it via USB doesn't help at all. Sometimes the blue recovery words flash when i try to boot into recovery, but nothing happens after that.
r8revealed said:
Ok guys, seems that my issue isnt the phone being bricked. I left the battery out all night and popped it in the next morning. CM loaded just fine. However after about 10 seconds of it loading, the power menu flashed, i clicked cancel, and then it immediately shut down again, and the usual problem continued. Any thoughts? (btw the phone died at 80% battery the first shut down it had, right now it should have been nearly 100% after charging) Also, connecting it via USB doesn't help at all. Sometimes the blue recovery words flash when i try to boot into recovery, but nothing happens after that.
Click to expand...
Click to collapse
It could be a bad battery. Might also be the battery contact points. Worse case is something is wrong with power channels on the Mobo. If it is the last then you will have to warranty the phone if you're still covered. I would borrow a battery first to rule out whether or not it is the battery itself.
Sent from my SAMSUNG-SGH-I747
Also make sure the power button isn't stuck!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
jayRokk said:
Also make sure the power button isn't stuck!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
The power button seems to operate normally, but that could also be one of the things that are causing problems. Once i find someone nearby with an S3 battery i'll see if it's actually a battery problem (most likely the case).
I'd thought i'd mention this as well, whenever i pop in the battery, the phone vibrates and tries to turn on, but doesnt actually do it. Anyone have any ideas what could be causing this? power button maybe, but battery?
If the battery out all night boots past the splash screen maybe you could, if you haven't, leaving it out and first thing try download mode. I've been in bad spots but this pretty crappy. Probably to technical for me but Good luck. Let us know how you do if none of the posts help.
Found the problem. The power button is always acting as if it's being pushed down when it actually isnt. The phone starts up perfectly when i hold the phone horizontally with the power button facing down. then when i put it back into portrait mode, the power menu flashes, and its turns off. any knowledge on how to fix this then?
r8revealed said:
Found the problem. The power button is always acting as if it's being pushed down when it actually isnt. The phone starts up perfectly when i hold the phone horizontally with the power button facing down. then when i put it back into portrait mode, the power menu flashes, and its turns off. any knowledge on how to fix this then?
Click to expand...
Click to collapse
Nice!!!
Um I'd say taking apart the phone or mailing back for warranty even try taking it to an att store.. Its hardware and not software so they should replace it
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
r8revealed said:
Found the problem. The power button is always acting as if it's being pushed down when it actually isnt. The phone starts up perfectly when i hold the phone horizontally with the power button facing down. then when i put it back into portrait mode, the power menu flashes, and its turns off. any knowledge on how to fix this then?
Click to expand...
Click to collapse
Warranty it. Mess witht power button some more. Sometimes it will get unstuck.

Phone goes into download mode randomly!

I had my phone in a little portable safe as I'm traveling abroad with airplane mode on and wifi too. 7 hours or so passes and I pull my phone out. Its on a screen that says downloading 1 custom binary or something along those lines and has Andy the android saying do not turn off. No one knows the combination to my safe and no one went into it. The phone said not to turn it off but I did anyway and everything seems fine as I type this. Has any one experienced any thing similar? I'm running X15.
Sent from my SGH-T889 using xda app-developers app
Go ahead and turn it off by pulling the battery. It says do not turn off because that mode is used to download firmware and could brick your phone. Since your not not downloading anything your good. Possibly try installing new firmware using odin and you can look up how to do that on here...just make sure you are using the correct firmware for your phone like don't use Verizon.
Sent from my SGH-T889 using xda premium
That happened to me the other day. For me, as soon as I put the battery back in, it went back into download mode. I had to hold the buttons down for recovery while installing the battery.

[HELP]

I was on fb with my SGH - T999, the whole day the phone kept freezing, and turning off.
The last time, i was on fb and opened my gallery the phone just froze, shut down and refused to turn back on.
I tried charging, no light, no vibration. Tried power,home volume up nothing came up,
With the battery in i get no light
however when i take battery out, and put charger in i get a red light as if its charging
I still cant turn it on tho...
EDIT:
When i plug into computer, i hear a sound, but the comp says device not recognized. Please tell me this can be fixed
Also i have no warranty anymore...
Sounds like it could be bricked. Can you get it into download mode manually.
sswb27 said:
Sounds like it could be bricked. Can you get it into download mode manually.
Click to expand...
Click to collapse
How do i do that, I tried the volume up,home and power, and i also tried volume down.
I didn't do anything in terms of flashing roms...so it cant be bricked can it?
Yes it can technically speaking I guess. Brick is meant a device that has no worth to it besides holding things down such as a brick would be used for. CPUs fail all the time this happens unfortunately on the s3 and other handsets as well.
Sent from my HTC One using XDA Premium 4 mobile app
legendzj said:
I was on fb with my SGH - T999, the whole day the phone kept freezing, and turning off.
The last time, i was on fb and opened my gallery the phone just froze, shut down and refused to turn back on.
I tried charging, no light, no vibration. Tried power,home volume up nothing came up,
With the battery in i get no light
however when i take battery out, and put charger in i get a red light as if its charging
I still cant turn it on tho...
EDIT:
When i plug into computer, i hear a sound, but the comp says device not recognized. Please tell me this can be fixed
Also i have no warranty anymore...
Click to expand...
Click to collapse
Are you using a custom ROM, or are you on stock?
Bass_Man25 said:
Are you using a custom ROM, or are you on stock?
Click to expand...
Click to collapse
I was on original firmware
legendzj said:
I was on original firmware
Click to expand...
Click to collapse
See if you can download Odin 3.07 (you may need to install Samsung drivers as well). Once you get Odin running, plug in your phone. It should say COM# (where # is a number).
You say you were on original firmware. Did you make any changes? Flash anything? Or was it only using fb?
EDIT: The other possibility is to restart the phone in recovery (volume up + home + power) and do a factory reset. Unfortunately, that means losing all of your data, but it should hopefully get your phone running again.
Bass_Man25 said:
See if you can download Odin 3.07 (you may need to install Samsung drivers as well). Once you get Odin running, plug in your phone. It should say COM# (where # is a number).
You say you were on original firmware. Did you make any changes? Flash anything? Or was it only using fb?
EDIT: The other possibility is to restart the phone in recovery (volume up + home + power) and do a factory reset. Unfortunately, that means losing all of your data, but it should hopefully get your phone running again.
Click to expand...
Click to collapse
I think there is a problem with the motherboard. This problem is called "sudden death syndrome"
Anyone know where i can get a SGH-T999 motherboard replaced cheap in Toronto,Ontario?
Sudden death syndrome is referring to an issue in the original firmware on the I9300. The T999 isn't plagued by this at all and the firmware isn't the culprit. The device is, however, over a year old, and hardware can, and does, fail sometimes.
Check google and ebay for your part.
Sent from my SGH-T999L using XDA Premium 4 mobile app
DocHoliday77 said:
Sudden death syndrome is referring to an issue in the original firmware on the I9300. The T999 isn't plagued by this at all and the firmware isn't the culprit. The device is, however, over a year old, and hardware can, and does, fail sometimes.
Check google and ebay for your part.
Sent from my SGH-T999L using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Could it be hardbricked then: I wasn't flashing any firmware at all. I only rooted the phone to install some apps, but that was months ago, and i left the phone on 4.1.1
If it is hardbricked can i then just JTAG it back to life and not have to buy a new motherboard?
It sounds like it is a hardware failure, unfortunately.
Sent from my SGH-T999L using XDA Premium 4 mobile app
Try this method http://forum.xda-developers.com/showthread.php?t=2439367

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