Phone not detected by PC - Galaxy Note II Q&A, Help & Troubleshooting

Hi i have a strange problem, my phone has been working fine for the last 8 months until just the other day when i connected to my PC via USB and Windows would not detect the phone neither would Kies but the phone does charge and heres the strange bit the phone is detected when in download mode and i am able to flash firmwares via Odin. I have tried resetting the phone flashing fresh stock firmware on, tried 2 different PC's and also 2 different USB cables and all with the same result. So guys any ideas?

DARKKRAKEN said:
Hi i have a strange problem, my phone has been working fine for the last 8 months until just the other day when i connected to my PC via USB and Windows would not detect the phone neither would Kies but the phone does charge and heres the strange bit the phone is detected when in download mode and i am able to flash firmwares via Odin. I have tried resetting the phone flashing fresh stock firmware on, tried 2 different PC's and also 2 different USB cables and all with the same result. So guys any ideas?
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Click to collapse
Hi,
Do you have the proper drivers installed?

Simone said:
Hi,
Do you have the proper drivers installed?
Click to expand...
Click to collapse
Yes, as i said the phone connected fine the last 8 months.

Try toggling usb debugging.
Sent from my Galaxy Note II using xda premium

Related

[Q] Computer won't recognize my SGS2; how do I return to stock?

I can't get USB mounting to work on my linux PC, windows PC, or work windows laptop.
The computer completely fails to recognize the phone, even when I manually tell it to connect as usb storage device.
I've tried three different USB cables.
ODIN mode isn't recognized either, no USB devices are detected and Odin does not display an ID for the phone.
So WTF do I do know? I believe I need to return to stock firmware but I don't know how without using Odin.
You need to download the drivers for your computer in order for it to read your device. I believe its somewhere here in the forums if not Google it. I would post a link but I'm not on my computer
Sent from my SGH-T989 using xda premium
You can download the drivers from the how to root thread in the dev section.
Sent from my SGH-T989 using xda premium
Are you using the original samsung cable? Mine refuses to be recognized by my pc's if it's not the original cable, works fine with the original but the system never picks it up with any others.
keenerb said:
I can't get USB mounting to work on my linux PC, windows PC, or work windows laptop.
The computer completely fails to recognize the phone, even when I manually tell it to connect as usb storage device.
I've tried three different USB cables.
ODIN mode isn't recognized either, no USB devices are detected and Odin does not display an ID for the phone.
So WTF do I do know? I believe I need to return to stock firmware but I don't know how without using Odin.
Click to expand...
Click to collapse
i to just went thru this tried 3 cables 3 pcs and 4 operating systems and all my phone would do is charge. flashed stock rom, flashed malice, now on slick mod and still no usb conectivety . called samsung and went thru there trouble shooting..... no luck. called tmobile and went thru there trouble shooting....no luck. so now tmobile is sending me a new phone and should be here today(free overnight with out me asking, think they may be seeing alot of this lately)
Thanks for all the help everyone.
I was using the provided Samsung cable, I have installed the USB drivers.
It's just not working.
T-Mo is sending me a new one.
Did you try installing Kies SW from the Samsung site? Installing this SW will also install all of the appropriate drivers on your PC.
http://www.samsung.com/us/support/owners/product/SGH-T989ZKBTMB
Rod3 said:
Did you try installing Kies SW from the Samsung site? Installing this SW will also install all of the appropriate drivers on your PC.
http://www.samsung.com/us/support/owners/product/SGH-T989ZKBTMB
Click to expand...
Click to collapse
samsung had me install kies and the driver package seperatly . thats the thing thou i have been using my phone just fine up to 2 days ago then it just would not connect to the computer.
slamindamalibu said:
samsung had me install kies and the driver package seperatly . thats the thing thou i have been using my phone just fine up to 2 days ago then it just would not connect to the computer.
Click to expand...
Click to collapse
And?? Solve the problem or what? We been hanging here for years

Galaxy S 3 (III / I747) Charging but no drivers are installing

Evening amazing people of XDA-Developers!!!!!
My issue is that my Galaxy S 3 (III / I747) charges when plugged in via usb but no drivers are installing. I am unable to see my phone via MTP or Odin (to flash roms or root), my phone does not show me any way of changing the MTP or the other option when plugged in via the phone itself.
It is 2 days old from Costco. I have installed the drivers via "Samsung GS3 QCom ToolKit" and "Kies" with no success.
Thanks and hope I can get this figured out.
spooner2007
What's your operating system? I'm On Windows 8 64 bit and I had to manually install the drivers (clicking on the driver installer) you might also want to try install as administrator and teen off UAC on your PC
Sent from my SAMSUNG-SGH-I747 using xda premium
guys i need help with this also im running into the same problem except mine was working perfectly before and one day i plugged it in to comp to put music and it didnt read the phone and vice versa and i have never been able to get it to work since then i feel like i have tried everything... different usb ports different comps different cables and reinstalling drivers several times but my phone just charges only when its connected to any comp so i been stuck on stock rooted factory for a while plz can someone help with this im begging.... i miss flashing..... =(
Sent from my SAMSUNG-SGH-I747 using xda premium
spooner2007 said:
Evening amazing people of XDA-Developers!!!!!
My issue is that my Galaxy S 3 (III / I747) charges when plugged in via usb but no drivers are installing. I am unable to see my phone via MTP or Odin (to flash roms or root), my phone does not show me any way of changing the MTP or the other option when plugged in via the phone itself.
It is 2 days old from Costco. I have installed the drivers via "Samsung GS3 QCom ToolKit" and "Kies" with no success.
Thanks and hope I can get this figured out.
spooner2007
Click to expand...
Click to collapse
I had a similar issue where it was installing as a modem instead of a phone. I manually installed the phone drivers after uninstalling everything
and rebooted, then it started working correctly.
praramis said:
guys i need help with this also im running into the same problem except mine was working perfectly before and one day i plugged it in to comp to put music and it didnt read the phone and vice versa and i have never been able to get it to work since then i feel like i have tried everything... different usb ports different comps different cables and reinstalling drivers several times but my phone just charges only when its connected to any comp so i been stuck on stock rooted factory for a while plz can someone help with this im begging.... i miss flashing..... =(
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
You're never prevented flashing by not using a computer unless you stick with Odin only, even then you have Mobile Odin. Read above and see if it works. Neither of you stated the OS used and causing the problem.
Sent from my SGH-I747 using xda premium
windows update
spooner2007 said:
Evening amazing people of XDA-Developers!!!!!
My issue is that my Galaxy S 3 (III / I747) charges when plugged in via usb but no drivers are installing. I am unable to see my phone via MTP or Odin (to flash roms or root), my phone does not show me any way of changing the MTP or the other option when plugged in via the phone itself.
It is 2 days old from Costco. I have installed the drivers via "Samsung GS3 QCom ToolKit" and "Kies" with no success.
Thanks and hope I can get this figured out.
spooner2007
Click to expand...
Click to collapse
I had this problem when i tried to update S3 from ics to jellybean with NEW install of kies. Had to go to windows settings and untick auto update( i set it to ask me every time) and reinstall kies. Windows auto update seemed to be updating what kies had installed. After this my drivers installed as soon as I plugged in my S3 although windows update does now show 2 samsung update available, I just don't allow the updates.
Hope this helps
spooner2007 said:
Evening amazing people of XDA-Developers!!!!!
My issue is that my Galaxy S 3 (III / I747) charges when plugged in via usb but no drivers are installing. I am unable to see my phone via MTP or Odin (to flash roms or root), my phone does not show me any way of changing the MTP or the other option when plugged in via the phone itself.
It is 2 days old from Costco. I have installed the drivers via "Samsung GS3 QCom ToolKit" and "Kies" with no success.
Thanks and hope I can get this figured out.
spooner2007
Click to expand...
Click to collapse
I had the same issue, after getting in contact with samsung, all i had to do was turn off the phone, remove the battery, wait 60 seconds and re install battery. after that worked perfectly.
Install Samsung Kies. That will fix the driver issues and it should appear in ODIN after that. That's how it worked for me.
Sent from my rooted SAMSUNG SGH-I747. THANKS CHAINFIRE!!
Running Windows 7 Ultimate x64... I have done the following to hopefully alleviate the issue I am having but with no success:
System restored...
Installed KIES...
Used the toolkit...
The only thing that works is charging... even running in Odin, the computer does not recognize the phone... where are the drivers so I can manually install them?
spooner2007 said:
Running Windows 7 Ultimate x64... I have done the following to hopefully alleviate the issue I am having but with no success:
System restored...
Installed KIES...
Used the toolkit...
The only thing that works is charging... even running in Odin, the computer does not recognize the phone... where are the drivers so I can manually install them?
Click to expand...
Click to collapse
Search Samsung naked drivers. Package is 0.72 I believe.
Sent from my SGH-I747 using xda premium

[Q] usb damaged?

Hi since the last firmware update on note 2(4.1.2) my usb connection to computer have stopped working i plug it and just charge, odin, kies and windows device manager dont recognize it, i have tried in 3 differents computers with 2 differents cables, also a s3 have worked in all computers with both cables, also have restored to factory settings. The charge speed its the same and phone port seems fine. The phone is 2.5 months old, and wasnt rooted.
Can it be firmware problem or its hardware? did the warranty cover this? Also is someone with the same problem?
Should i try flashing to other rom?(with the recovery mode only)
Thanks and sorry for bad english.
i think its firmware problem, if i go download mode the phone is recognized and can flash it with odin
Try changimg to mass storage (ums) imstead of mtp...
Sent from my GT-N7000 using xda app-developers app

[Q] USB Device Not Recognized

I bought a Korean Note II (SHV-E250S) and my computer wasn't able to recognize it from the get-go. Now, I installed a rom that caused my phone to be stuck at the first screen and I can't connect my phone in download mode to restore it. I tried a different cord (supposedly OEM), reinstalling kies, downgrading kies, installing just Samsung USB drivers, uninstalling the unknown device driver, shutting down the computer, installing updates, reupdating kies, emergency software recovery/upgrade, switching USB ports, USB debugging on/off (when the phone still worked). I'm literally out of things to try. Any help will be appreciated.
upacreekwithoutapaddle said:
I bought a Korean Note II (SHV-E250S) and my computer wasn't able to recognize it from the get-go. Now, I installed a rom that caused my phone to be stuck at the first screen and I can't connect my phone in download mode to restore it. I tried a different cord (supposedly OEM), reinstalling kies, downgrading kies, installing just Samsung USB drivers, uninstalling the unknown device driver, shutting down the computer, installing updates, reupdating kies, emergency software recovery/upgrade, switching USB ports, USB debugging on/off (when the phone still worked). I'm literally out of things to try. Any help will be appreciated.
Click to expand...
Click to collapse
Tried checking if ODIN recognises it on computer?
bunglebp said:
Tried checking if ODIN recognises it on computer?
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Click to collapse
Yes. It doesn't recognize it either.
upacreekwithoutapaddle said:
Yes. It doesn't recognize it either.
Click to expand...
Click to collapse
Do u have a nandroid backup?
Sent from my AweSoMe ☆♥Note2♥☆
mannyvinny said:
Do u have a nandroid backup?
Sent from my AweSoMe ☆♥Note2♥☆
Click to expand...
Click to collapse
No. Sorry. I made a back up in clockwork recovery but I get an error MD5 mismatch.
Device Descriptor Request Failed (Code 43)
The phone is now soft bricked and I get Device Descriptor Request Failed (Code 43 I sold it to someone with a T-Mobile rom and N7100 clockworkrecovery. They updated clockworkrecovery and now the phone just boots into recovery and then restarts. I cannot get the phone to connect to the computer at all. I get an error. I have tried talking with support but they tell me to try everything that I have already done, such as; different usb ports, cords, computers, had the usb port replaced, reinstalling software (all of them), and restarting download mode.
any development?
I have the same problem, device descriptor request failed.
Luckily, im not bricking the phone yet.
Nothing
I gave up on that phone. What have you tried?
upacreekwithoutapaddle said:
I gave up on that phone. What have you tried?
Click to expand...
Click to collapse
Some search on google told me that we need to fix the usb pin.
Im not yet trying it. Im afraid it will cause another problem. So i leave the phone as it. Even though i cant do anything to update the phone. (Maybe i do have change to update the phone, but it will take a risk)
Try to fix your usb port pin.
On the phone? I had the pins on the USB port replaced and I bought a new USB port from China with no help. I also tried 5 different computers (both mac and pc) as well as different oem USB cords.
Sent from my SM-N900T using XDA Free mobile app
upacreekwithoutapaddle said:
On the phone? I had the pins on the USB port replaced and I bought a new USB port from China with no help. I also tried 5 different computers (both mac and pc) as well as different oem USB cords.
Have you solved it yet? I have the same problem here please send the Fix for this.
Thank You!
Click to expand...
Click to collapse

[Q] Help Flashing Back To Stock

I recently upgraded to the S5 and wanted to turn my phone back in to Sprint for a credit. When I went to flash it back to stock using Odin the USB connected then randomly disconnected during the flash. Now it won't boot into anything but emergency mode and wont stay connected in Odin long enough to flash. I made sure the drivers installed and the pc could see the phone when plugged in. I am using a cord that is only a couple of weeks old. At this point are there any options to put it back to stock or am I out of luck? I never used Kies either. Thanks in advance for the help.
sunflowerstarr said:
I recently upgraded to the S5 and wanted to turn my phone back in to Sprint for a credit. When I went to flash it back to stock using Odin the USB connected then randomly disconnected during the flash. Now it won't boot into anything but emergency mode and wont stay connected in Odin long enough to flash. I made sure the drivers installed and the pc could see the phone when plugged in. I am using a cord that is only a couple of weeks old. At this point are there any options to put it back to stock or am I out of luck? I never used Kies either. Thanks in advance for the help.
Click to expand...
Click to collapse
so you want to put an S5 back to stock or a S3?
6th_Hokage said:
so you want to put an S5 back to stock or a S3?
Click to expand...
Click to collapse
My S3 so I can get a credit for it.
sunflowerstarr said:
My S3 so I can get a credit for it.
Click to expand...
Click to collapse
i would say try a different PC or USB Cable or a Different port on the PC your currently on....you can try a emergency restore in Kies or you can try to flash on Heimdall
6th_Hokage said:
i would say try a different PC or USB Cable or a Different port on the PC your currently on
Click to expand...
Click to collapse
I've tried about three different cables, all three USB ports and the only other laptop is a Windows 8 machine I can't get to detect the phone at this point. So it is sounding like my suspicions are confirmed on a successful flash. Thank you for the advice, love the signature btw!
sunflowerstarr said:
I've tried about three different cables, all three USB ports and the only other laptop is a Windows 8 machine I can't get to detect the phone at this point. So it is sounding like my suspicions are confirmed on a successful flash. Thank you for the advice, love the signature btw!
Click to expand...
Click to collapse
oh check what i added on the other post and and my laptop is a windows 8.1 machine just sometimes even if the drivers installed i have to check in the Device Manager and Manually make the correct driver work for my phone

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