I keep trying to send a picture message and it says "service not available on network".
I cleared the cache and it fixed it before but now it won't work.
Any help would be nice!
How do I fix this?
Are you running stock or flashed ROM/Kernel?
Just so I don't leave you with nothing, here's a shot in the dark.
Changing some Access Point Name (APN) settings could help.
- APN to either epc.tmobile.com or fast.tmobile.com (whichever is not your current default)
- and or manually entering APN Types (ex."default,supl,admin,mms")
[These can always be restored to default]
joshua.justice said:
I keep trying to send a picture message and it says "service not available on network".
I cleared the cache and it fixed it before but now it won't work.
Any help would be nice!
How do I fix this?
Click to expand...
Click to collapse
OR.....
go to your settings, connections, more networks, mobile networks (turn off data), then select network more and choose LTE, then go to network operators and search now, wait a minute until it pulls up tmobile, then select it and reboot. Possible could be a bad SIM card, worst case, bad mother board, in which case it has warranty, good luck.
Related
I've installed the 3VOLUTION SERIES 3VO.1.40.070109 and I noticed that although I can configure the MMS settings in GPRS, I can't configure the additional options required in the MMS settings (per T-Mobile's instructions) as these options do not exist.
I also tried the ArcSoft software, although it installs it seems to be only designed for PPC's or Windows Mobile Professional as the menus bleed beneath the S621's screen size. Although I was able to configure it, I couldn't confirm my settings and exit the screen.
I also tried the later ROM, but I experienced too many issues with my Internet connections that I didn't experience with the earlier ROM.
Are there any options for establishing the required MMS settings with this ROM or is there a WM6 Standard version of ArcSoft that I could use to enable MMS settings to work?
Thank you,
Tim
what countries tmobile mms setting do you need? perhaps then we can help find you a solution. you should be using the 3VO.2.00.071809 release since it is the most recent and is nearly flawless. although ookba had made and additional settings cab for earlier version for mms setting. i'll send you the cab in a pm if you don't want to reflash to the newest version
I have T-Mobile USA, came over with my HTC-S621 from Suncom. The settings are configured in the 'settings, connection, gprs area'. But in the actual MMS area which is now threaded with SMS, there is no longer an option to input the required settings. The option just no longer exists... must be a 6.5 feature or something.
Thank you,
Tim
attached cab here since i couldn't send it to you.
Thank you! I'll try it out and let you know.
Tim
tmcdoniel said:
Thank you! I'll try it out and let you know.
Tim
Click to expand...
Click to collapse
if it doesn't work you should reflash to the latest version and set you connection setting the tmobile usa. it should fix everything from that point. i got my phone in israel and the settings work fine with tmobile usa. additionally if you don't want to flash again reset you connection with the connection setup found in the start menu and restart your phone.
I installed the update, but the '3VO Settings Update.cab' file doesn't seem to address the missing MMS settings field.
Here are the T-Mobile instructions.
T-Mobile MMS Settings:
Setting up the data account <---- This portion is available for setup.
1. Tap Start.
2. Tap Settings.
3. Tap on the Connections tab.
4. Tap the Connections icon.
5. Tap Add a new modem connection under T-Mobile GPRS.
6. Enter PictureMessaging in the Enter a name for the connection field.
7. Tap to select Cellular Line (GPRS) from the Select a modem drop down list.
8. Tap Next.
9. Enter wap.voicestream.com in the Access point name field.
10. Tap Next.
11. Tap Finish.
Setting up the MMS profile <--- this part isn't available in the new ROM.
1. Tap Start again.
2. Tap Messaging.
3. Tap Menu.
4. Tap MMS Configuration.
5. Tap the Servers tab.
6. Tap New.
7. Enter PictureMessaging in the Server Name field.
8. Enter 216.155.165.050 in the Gateway field.
9. Enter 8080 in the Port number field.
10. Enter http://216.155.174.84/servlets/mms in the Server address field.
11. Tap to select T-Mobile GPRS from the Connect via drop down list.
12. Tap to select WAP 2.0 from the WAP Version dropdown.
13. Tap OK.
14. Scroll to PictureMessaging and tap Set As Default.
15. Tap OK.
The new MMS profile is now configured and ready for use.
Any other ideas?
Thank you,
Tim
These are not present in the NRG27 Energy 6.5 ROM either. This is the first I heard of these setting too. Although that does not mean much since I have never used picture messages.
I just go to start/accessories and run the connection setup, set my phone to USA and T-mobile and it works as it should...my MMS messages go through just fine
Maybe posting this in the correct thread would be a good idea??
There is a "MMS Settings" selection in Settings.
wulfie66 said:
I just go to start/accessories and run the connection setup, set my phone to USA and T-mobile and it works as it should...my MMS messages go through just fine
Click to expand...
Click to collapse
Took the words right out of my fingers. Thank you.
ookba said:
Maybe posting this in the correct thread would be a good idea??
There is a "MMS Settings" selection in Settings.
Click to expand...
Click to collapse
I posted it here because once a thread gets as large as yours a post can get lost in the 'noise'.
I did look for a MMS Settings page under settings, but I can't find one. I also tried the Internet Connections Wizard but that didn't work for me. In fact, using that messed up my other connections.
I used my SbBackup to restore it back so that my Internet would work again. However, I really don't think it's necessarily your ROM, I think that perhaps my SUNCOM Sim Chip doesn't want to cooperate with T-Mobile or something.
But I was hoping to find the menu page to configure the settings in MMS to try again, but it seems in WM6.5, Microsoft didn't think they were needed.
I would just run into a T-Mobile store and see if they could help me, but I don't think they would want to help me since I'm not on a ROM that they'd customarily support.
With exception to the MMS, everything else is working great!
Thank you,
Tim
tmcdoniel said:
I posted it here because once a thread gets as large as yours a post can get lost in the 'noise'.
I did look for a MMS Settings page under settings, but I can't find one. I also tried the Internet Connections Wizard but that didn't work for me. In fact, using that messed up my other connections.
I used my SbBackup to restore it back so that my Internet would work again. However, I really don't think it's necessarily your ROM, I think that perhaps my SUNCOM Sim Chip doesn't want to cooperate with T-Mobile or something.
But I was hoping to find the menu page to configure the settings in MMS to try again, but it seems in WM6.5, Microsoft didn't think they were needed.
I would just run into a T-Mobile store and see if they could help me, but I don't think they would want to help me since I'm not on a ROM that they'd customarily support.
With exception to the MMS, everything else is working great!
Thank you,
Tim
Click to expand...
Click to collapse
the reason why people think that a post will get lost inside of any thread is 'cause people don't search, or search inside a thread. If a thread has 100 pages and anyone has a question, but doesn't want to sit thru 100 pages, they should use the search this thread feature a the top, that's available when you're reading a thread, you do a search like any other time except this feature will only search inside the opened thread.
By making multiple threads with different questions about the same rom,app,system, bug, whatever, all it does when someone actually does a search, it gives them that many more results , that are gonna have to be read in order to find the answer.
That's the main reason for all of us to encourage everyone to please post questions on the proper thread, instead of making a new one.
I've got a bit of weird problem on HTC Desire.
I've noticed that whenever I'm using my mobile internet data (Vodafone Aus), I can't actually do any sort of web browsing, but I can use the facebook app, update the weather widget, retrieve email from hotmail + Gmail etc, basically everything that needs internet access except use the browser.
I've tried both the default and Dolphin HD with no luck - Google home page will load but that's only because its in the cache - I can't do any new Google searches etc.
I know the phone can access websites because I can browse the net when I connect to my uni's WiFi, or any other WiFi.
Wondering if there's some kind of mobile internet setting I should be changing that I'm not aware that might solve this?
I know I should call Vodafone and ask them to check if there's somehow a problem on my account on their end but figured I might ask on here first to see if anyone else has had anything like this happen before I do so - just so they don't turn around and tell me its the phone.
(when I went in to set up the plan, the lady specifically told me that they took no responsibility for their services working on a "non Vodafone phone")
Oh and I don't think its worthy to note, but just in case:
ever since I switched to the contract from pre-paid I haven't been able to send international text, despite having roaming activated. Since I switched plans when I got the new phone, I can't actually determine if its the contract, the phone, or both that's not letting me send (but I suspect its Vodafone - something else I need to hassle them about)
Any help would be awesome
Sounds like you don't have some settings. Give Vodafone a ring and see if they can send the correct settings to your phone. They won't take responsibility but they can help you like that since your using their service. If that doesn't work, have a look in the APN settings.
Meaple said:
Sounds like you don't have some settings. Give Vodafone a ring and see if they can send the correct settings to your phone. They won't take responsibility but they can help you like that since your using their service. If that doesn't work, have a look in the APN settings.
Click to expand...
Click to collapse
Thanks Meaple, I'll have a go, although Vodafone generally redirects you to their website where you input your phone model and it gives you the APN values you need to put in, which I have done.
Having said that, I can't send MMS with my phone despite having their APN values, so I know the MMS part must be wrong somehow
- I didn't think it could be the APN because the internet isn't completely inaccessible? Is it possible for apps to be able to use the net while the browser can't?
Never mind - Solved my problem.
In my attempt to fix my MMS problem way back, I changed settings around and stupidly added the "MMS Port" and "MMS proxy" as the proxy + port for internet, without realising the actual options for those two were further down.
- Deleted those, and went back and re-did the setup for the MMS as per vodafone instructions, setting up a separate "VF PXT" APN
(in my search for solutions I'd found a post somewhere saying you could combine the information for MMS and internet into 1 APN, and that's what I had done)
Cheers for nudging me to re-check APN settings, Meaple
I have a very bizzare problem, as of the middle of last week if I try to go to a https site or use an app that uses https it will not find the server. I get a message in the browser "Data connectivity problem. A secure connection could not be established." or the app just says "cannot locate server." I have not changed a thing on here. on that day or before so it just doesn't make sense. Ive cleared cache, browser history, etc and this problem is both over 3G and over WiFi. Any ideas?
Try wiping cache and dalvik. If that doesn't work, make backups with titanium backup and a nandroid and wipe data and cache. Then restore your titanium backup backups.
Sent from my SCH-I535 using Tapatalk 2
It means you did not set up the APN for your carrier so you have data connection problem and not receiving text messages as a result.
Settings-> Mobile networks -> Access point name
Remember to press the menu button and chose Save when you're done.
Sent from XDA app
eksasol said:
It means you did not set up the APN for your carrier so you have data connection problem and not receiving text messages as a result.
Settings-> Mobile networks -> Access point name
Remember to press the menu button and chose Save when you're done.
Sent from XDA app
Click to expand...
Click to collapse
errrr.... I get text messages fine. I also don't even have APN in that menu. And I havent changed anything this is something that just happened randomly, the phone is over 2 years old.
On latest cm11 official nightly and MMS pictures just stay on "sending". Can't receive pictures either.
I am on straight talk att. apn is the same as always. i have disabled hangouts, but also tried with it enabled. done full wipes done this done that. nothing.
What is going on with this?
used stock cm kernel mpokang same issue
22350 said:
On latest cm11 official nightly and MMS pictures just stay on "sending". Can't receive pictures either.
I am on straight talk att. apn is the same as always. i have disabled hangouts, but also tried with it enabled. done full wipes done this done that. nothing.
What is going on with this?
used stock cm kernel mpokang same issue
Click to expand...
Click to collapse
Go into: settings/more.../apn/mobile networks/access point names. Now delete all the apn's except the "StraightTalkATT" that has "tfdata" under it. Then go into the remaining apn, scroll down to "APN type" and delete what is in there (something like data,MMS,supl). Now save the APN and you're done. Of course this is assuming that you're using the APN with the "tfdata" setting, I don't know about LTE settings.
I dealt with the same thing and this was the solution.
Same issue
Bruce777 said:
Go into: settings/more.../apn/mobile networks/access point names. Now delete all the apn's except the "StraightTalkATT" that has "tfdata" under it. Then go into the remaining apn, scroll down to "APN type" and delete what is in there (something like data,MMS,supl). Now save the APN and you're done. Of course this is assuming that you're using the APN with the "tfdata" setting, I don't know about LTE settings.
I dealt with the same thing and this was the solution.
Click to expand...
Click to collapse
I'm having the exact same issue on my mother's phone, on the latest (today's) official CM nightly. Everything seems to be working apart from MMS. She's on Tesco Mobile, I've checked the APN settings and they're definitely correct. I tried deleting the 'APN type' options and that didn't seem to make a difference.
Any other suggestions?
I am able to text images to people and they get them with issues. If anybody sends me one it didn't come thru. There is a link that says download and I get a busy cursor and it never downloads. I have tried clearing the cache and clearing the data for the stock messages app. I have tried using Google messages and the same thing happens. Any ideas how to fix this?
ElAguila said:
I am able to text images to people and they get them with issues. If anybody sends me one it didn't come thru. There is a link that says download and I get a busy cursor and it never downloads. I have tried clearing the cache and clearing the data for the stock messages app. I have tried using Google messages and the same thing happens. Any ideas how to fix this?
Click to expand...
Click to collapse
Did you check your APN settings and make sure they are right?
Check the APN setting for your carrier, I've had same problem in the past and it was always a problem with the APN setting.
It was working fine until Friday. I will check the apn and see though
It was working fine until Friday and didn't make any apn changes. I just looked and the settings all are what they should be. Sorry for the double pay. My app didn't refresh properly
ElAguila said:
It was working fine until Friday and didn't make any apn changes. I just looked and the settings all are what they should be. Sorry for the double pay. My app didn't refresh properly
Click to expand...
Click to collapse
Are you using a custom DNS entry or some sort of DNS changer? This can and does on occasion break MMS capabilities. I have had this problem and by disabling the custom entry (or app) MMS returns to normal.
Did you do anything or make any changes to or with the phone at all prior to MMS not working?
You could also contact your provider and see if they have any seevice problems or issues. It is possible that there maybe a problem on the providers end.. either provisioning, account setting or something else.
They also may need to refresh the device on the network, sometimes when things like that happened to me this usually solved it.
Two other things you can try and/or check.
If your roaming or not. Depending on the provider and plan you might not be able to send mms while roaming. Either they do not offer data use while roaming, or else a data limit is in use (and you hit that limit).
Try resetting the network settings. On your phone it would be under settings > General Management > Reset > Reset Network Settings. This will rest all the network settings back to default. Only draw back to this is any saved bluetooth devices and WIFI access points will be lost, so you will have to enter them in again.
I had an issue with mms once too and no matter what i did it wouldnt correct itself. Even factory reset. I changed the sim card to a new one and it worked. Dont know why but it worked. If you have an extra one try that.
I had the same exact issue! It started around Oct. 11th. I didn't even know that I was missing images from friends...they thought I was ignoring their texts. This problem was driving me nuts. I had been searching everywhere for answers and can't believe you described the same exact problem.
I'm on an Unlocked N10+ & I flashed the ATT firmware months ago and thought this might have something to do with it. I never owned an Unlocked phone before. Turns out that it was my own user error -->
I hadn't changed any of the APN settings. I was using Pulse SMS, tried Google Android Messages then the stock SMS app. No luck. I reset the network settings around 4 times. I thought this was the fix because it seemed to work for awhile but only with the stock messaging app. New images came in at first & I could only retrieve those older missing photos for the current day. The missing images were all listed as Unknown Caller. Later on in the day, I wasn't receiving images again...in any SMS app.
I was going to restore/reset my phone today but before that I started backing items up and checked my backed up SMS messages and the 2 recent ones said Oct. 31st!!!. WTH!?!
I then went into my Date/Time settings, I toggled the switch on and off again for the Automatic Date and Time. Re-selected my Time Zone and made sure that the Date and Time were accurate. They weren't...
I'm sure that this is where I screwed everything up because I had set my date (a couple of times in the past few weeks) ahead 5 days to see if I'd get the latest software/firmware update. I forgot to switch something back to my usual (and accurate) date & time setting which includes setting my time zone.
So far, this process seemed to work. I'm once again getting SMS/MMS images and videos within Pulse SMS.