[Q] Phone boots, qwerty keys light up, but no display, soft key or LED illumination - Epic 4G Q&A, Help & Troubleshooting

Please excuse this repost.
At first my phone would boot and the soft keys would light up and the LED would shine while charging. Shortly after that, I had no display and no illumination whatsoever on my screen. I just disassembled the phone to make sure all of the bands and connecters are connected and they are fine. I have reason to believe the screen works because when I receive a call, i can press where I usually would to accept calls and it works.
I opened up my phone and found the Slide Flex Cable was detached and I'm ready to try to get this fixed finally.
I found the replacement ribbon for about $15, but I also am finding broke devices for only a little more cost. Do you think it would be wise to go ahead and get a scrap Epic 4g and get the cable out of it? I could also use some other parts of hardware anyway. Any suggestions?

It would probably be easier to get a scrap with a working screen and switch motherboards. So much simpler.
Sent from my SPH-D700 using Tapatalk 2

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Need help from an expert

So my phones earpiece began to cut in and out, which I found to be a chafed and broken flex cable. No biggie, I ordered a replacement piece and waited for it to show. As I waited the phone began to get worse, I lost the earpiece entirely, the leds stopped working as well as the sleep button. The screen, now only able to be woken by sliding, would not come on when slid out, but only once it returned..also the screen would shut off when I would slide it out again.
I have seen disassembled the phone again and installed the new cable and all is well, with one exception. The slide function of the screen no longer works, period. It will not wake, it will not rotate, and the keyboard doesnt illuminate unless I press a key. I have been through this phone 4 more times now and I simply cannot pin down exactly what tells the phone that it has been slid. I have heard talk of magnets, but found no sensor or magnet, I saw small contacts..that are all functioning properly. There is no cable or connection to the screen portion that connects to any sort of switch that I can see.
Does anyone know what triggers the slide?!
Sorry mate, im not an expert but I thought this may help.
https://fjallfoss.fcc.gov/oetcf/eas...e=N&application_id=259614&fcc_id='NM8RHOD300'
The link is to the FCC website showing links to internal photos of the phone, SAR values, micellaneous stuff, etc.
Maybe a different perspective of the phone might help.
Hope this helps you

[Q] Replaced evo screen buttons dont light up

I know theres a similar thread with only 4 replies.
a: i re opened the phone disconnected and made sure the screen was properly conected.
b: yes the buttons do respond to touch
is there a piece of code or something that will re enable the lights to go off. Ive had issues with the phone before thinking it was the hardware but it was indeed code...(i.e charging port. on and off button) thought it was the hardware but it was just bad code...
has anyone seen this and been able to make them light up again?
thanks!
You probably damaged the ribbon cable, they are very sensitive. If they still respond to touch, that means only one of the contacts is bad.
I know the answer
I have wondered the same thought but I have found the answer . I replaced ky EVO screen 2 months ago . It was glass only replacement first time for this device. So got the whole thing apart and connected it. successful onto Tue touch and all but i notice the lights so taken a look at the of screen their are clear caps under the touch button and the cap had a tail and it lead to device and it is where the light is in the device so I took each cap off and cleaned it up and put it on at first no epoxy or holding agent and i got the light but i suppose if u use a clear epoxy at the bottom of the screen it may have desired effect

Replaced my screen, now the screen won't turn on

Hey guys, I cracked the screen on my HOX so I replaced the screen with a unit from directfix.com
After double checking all of the flex cables I tried to power the phone on and I am getting nothing from the screen and the vibration motor is constantly buzzing.
The only signs of life is the red LED, the three capacative buttons will light up, and the aforementioned constant vibrating. If i hold the power button to attempt to turn it off the buttons blink several times then it seems to stay on after that.
Has anyone heard of a problem like this before? Its killing me not having my HOX! I had to put my sim card in my old iphone 3gs and I have to say that this sucks really bad.
Are you sure you've connected everything correctly? It sounds like there's something being shorted! I'd recommend you to dissassembly again, an assembly again BUT THIS TIME VERY CAREFUL. Best is if you use a video tutorial if you think you're not experienced enough.
nitrousĀ² said:
Are you sure you've connected everything correctly? It sounds like there's something being shorted! I'd recommend you to dissassembly again, an assembly again BUT THIS TIME VERY CAREFUL. Best is if you use a video tutorial if you think you're not experienced enough.
Click to expand...
Click to collapse
Thank you for the advice. I disassembled the phone and carefully put it back together. I took care to make sure the flex cables for the LCD, vibrator/button strip, antenna, volume buttons and digitizer were all carefully connected.
Now the vibrate function seems to work fine as it just gives me a short pulse when I turn the phone on as it usually does. The screen however, still refuses to turn on. I made extra sure that its flex cable was put in the right way and that it was secured with the jaw bone connector.
This video here www youtube com/watch?v=OIeO0DueMcg&feature=youtu.be at about 6:00 shows that you can test the LCD midway through the assembly process.
I tried exactly that and the LCD would still not turn on. I am just hesitant to return it because I know that the chances of the screen being a complete dud are very slim.
Now when the phone is turned on the three capacitive buttons remain on which I know didn't used to happen.
Swilli89 said:
Thank you for the advice. I disassembled the phone and carefully put it back together. I took care to make sure the flex cables for the LCD, vibrator/button strip, antenna, volume buttons and digitizer were all carefully connected.
Now the vibrate function seems to work fine as it just gives me a short pulse when I turn the phone on as it usually does. The screen however, still refuses to turn on. I made extra sure that its flex cable was put in the right way and that it was secured with the jaw bone connector.
This video here www youtube com/watch?v=OIeO0DueMcg&feature=youtu.be at about 6:00 shows that you can test the LCD midway through the assembly process.
I tried exactly that and the LCD would still not turn on. I am just hesitant to return it because I know that the chances of the screen being a complete dud are very slim.
Now when the phone is turned on the three capactive buttons remain on which I know didn't used to happen.
Click to expand...
Click to collapse
Update: So I was thinking the phone was booting up all the way, but I just saw that my computer won't recognize the phone beyond making a connection sound; I just can't see it in windows. As i said the capacitive lights stay on, but if I fold the power button they blink 15 times exactly and the phone seems to power off. Should I assume the SoC is dead or gamble with a replacement LCD?
Swilli89 said:
Update: So I was thinking the phone was booting up all the way, but I just saw that my computer won't recognize the phone beyond making a connection sound; I just can't see it in windows. As i said the capacitive lights stay on, but if I fold the power button they blink 15 times exactly and the phone seems to power off. Should I assume the SoC is dead or gamble with a replacement LCD?
Click to expand...
Click to collapse
Hi, I'm in the exact same situation you have described above! Did you ever manage to work it out, what was the solution? Any info or help at all would be great, thanks!!
I did replace my lcd+digitizer as well as yous. And I had same problem. But it does work now.
1.open up your phone . Take all parts off, separated.
2. Take battery off.
3.Now connect power button.
4. Connect battery.
5.Switch it on (hold pwbt for 2sec), mobo+battery+power button itself.
6.Now wait 20 sec.
7.Now connect LCD ribbon(bottom one),make sure it's right in, push it in far as you can.
8.Now put it righ on bezel and connect digitizer ribbon.
9.Press pwbt and see does it work. If does put rest of stuff together and be happy.
I can make phototutorial on request.
I did it few times. The battery was touching the LCD ribbon and it comes of very little but screen comes off and I have to start all over again.
So make sure that ribbon it's not getting any pressure from battery.
Let me know does that help.
Sent from my repaired HTC One X

I think I destroyed my HTC One X

Hey guys,
I think I destroyed my HTC One X. I just bought it a month ago from Ebay, and it worked flawless. At some point the display just turn off. I restarted the phone, heard the sound when it starts and even the softkeys worked. But the Display was still off. After after a few restarts the display turned on for a minute, just to freeze after that and turned off again. The phone was still on though.
However I've read a bit around and found out that it could be a cpu heat problem, which could be true because my phone was way too warm sometimes. So I removed the display and put a tiny little bit thermal compound on the cpu. Somehow I managed to rip off the connection cable to the display ... also I managed to rip off the little black cable near the soft keys. The soft keys still work though.
When I start the phone the starting sound comes, the softkeys blink when I restart the phone, you hear the volume buttons etc. So it seems the phone is fully working. Just the display or touchscreen is damaged.
Some pictures:
http://i.imgur.com/LQ4M2Gb.jpg
http://i.imgur.com/uWZTfNe.jpg
So, what can I do?
Do you think I could just send it to this site http://www.directfix.com/product/REP-0063.html and let them repair it? Or did I destroyed my phone too much already?
Thanks in advance.
Well,the top cable is ripped off,you can't do anything at this point.The bottom one just seems out of slot as far as i can tell from the pics.
Basicaly you can send it to the repair shop,but i don't think that you can only change the cables,don't really know what to say...Could cost you some to repair it.
I don't want to only change the cables. I want to use this full repair service:
"HTC One X Complete Screen Replacement Service (Includes LCD & Digitizer)".
So they change the cables and put on a new LCD & Digitizer as far I understand.
But do you guys think they will put back the other cable back in slot too?
Please just answer, do you guys think they can repair it if they put on a new screen & digitalizer?
I don't see why not,you can also contact them and explain them the situation.Those cables are quite easy to put back with the proper tools so you don't have to worry about it.

[Q] Weird touchscreen behaviour (only works when keyboard is flipped out?)

Hi everyone,
I've had my Desire Z for little over 2 years now and two months ago (was running CM7.2 at the time) I started getting a weird issue where my touchscreen would only be responsive when the keyboard was slid out (so the opposite problem of what quite a few other people have reported where the touchscreen becomes unresponsive when the keyboard is out). The status LED would also stay off whenever the keyboard was closed, and the keyboard backlight didn't come on anymore at all. Also, I had to make sure that the keyboard was slid out during boot, if the phone booted without the keyboard out the screen would not become responsive at all until after another reboot. My earpiece speaker stopped working around the same time so I was wondering whether it was just an issue with the flex cable becoming a bit loose, but the touchscreen would consistently start working again when I flipped the keyboard out, and also the physical scroll button on the top bit would always work, so I was still hoping it would be some weird software issue.
I then upgraded to Flinny's (amazing) Andromadus ROM (build 22, complete data+dalvik wipe) after which the keyboard backlight started working again, but the rest remained pretty much the same. Since then the touchscreen issues have been getting worse, so that I sometimes have to flip the keyboard in and out again a few times, or turn the screen on or off with the power button several times before it becomes responsive again, but then it tends to work fine until I lock the screen again, with no noticeable dead spots anywhere on the screen. I've had days where it worked all day without problems (except having to flip out the keyboard, that's been a constant for the past two months), and then today I haven't been able to get the screen to do anything at all even after dozens of reboots.
I've already bought a new digitizer and am all ready to put it in (I'll have to replace the broken earpiece anyway), but was wondering whether anyone has any thoughts on whether it could still be a software issue after all, or if anyone has experienced anything similar? The thing with having to flip the keyboard out to get not only the touchscreen but also the status LED to work is just so weird and makes me doubt that it's a pure broken digitizer or lose flex cable issue, so I'm wondering whether it would be better to first try reverting to a stock ROM before taking on the messy sticky glue stuff (I should be fine but still, never done it before)?
Many thanks!
From what you describe my best guess would be the main flex cable is what needs to be replaced. Flash a touch based recovery and see if you have the issue there as well, if so its very unlikely that its anything but a hardware fault
Sent from my Nexus 4 using Tapatalk 2
Thanks for the heads-up, I've been playing around a bit more with software and I do manage to get the screen working again occasionally, typically after the second boot into a newly flashed ROM or restoring a backup, and only until one or two reboots later when it becomes completely unresponsive again. I've tried CM 7.2.0 as well as Flinny's Andromadus 10, and it is only complete flashing that does the trick, cache wipe or factory reset alone does nothing. The two occasions where the touchscreen worked were still limited to when the keyboard was flipped out, and it also had to be flipped out during boot, otherwise nothing would work. I've learned to navigate my way around the phone by just using the hardware navigation button, but I'll have a close look at the flex cable when I take it apart to replace the earpiece speaker tonight...
Hello,
so I took my dear phone apart yesterday to replace the broken earpiece - everything went fine but after reassembly the replacement earpiece isn't working either, which leads me to think that all those little broken bits might actually be related to some contacts being a bit lose, all in the same region. Should've thought about that earlier really since the earpiece and the LED (only works when keyboard flipped out) are both in that top region that the digitiser data presumable also has to run through before passing through the flex cable.
In any case, I also took a picture of the flex cable which is slightly bent but doesn't seem straightforwardly damaged (see attachment, that thing on the right is *not* a rip). Think it's worth trying to replace it anyway?
What was truly bizarre is that after the first boot following reassembly the touchscreen worked quite consistently for the entire evening - I thought I might've fixed a lose contact by un- and replugging the digitiser cable, but then the screen went nonreactive again at some point. I wonder if the working screen was again actually related to some software reset caused by the battery being taken out for so long? In the meantime the actual screen and trackball are still working away perfectly. Bizarre.
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
obstacle3 said:
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
Click to expand...
Click to collapse
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
fireball0093 said:
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
Click to expand...
Click to collapse
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
obstacle3 said:
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
Click to expand...
Click to collapse
That's not a bad cost at all. I know I'm going to have to replace my keyboard in probably 2 months or so (maybe sooner) because some buttons are starting to not work. Other than that fact my phone is currently still going strong for being going on a 3 and a half year old phone

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