[Q] Note II Died in my sleep! Possible SDS? - Galaxy Note II Q&A, Help & Troubleshooting

Right, I woke up today and had a look at my note 2, charging beside my bed, the notification light was flashing green (viber notification) but I had set 2 alarms to wake me and they hadn't gone off, but it does do that sometimes (or I sleep through them...not sure...)
Screen wouldn't turn on when I pressed power button, notification light continued to blink. Tried the home button: nothing. Tried plugging it in, which usually wakes up the screen: nothing. It has also done this before, and my solution (rightly or wrongly) was a battery pull, so I do that.
Now it wont turn on at all. No download mode, no recovery mode, no light when charging
Is this the Sudden Death Syndrome I have read a bit about? Not sure if my model/firmware was susceptible and they symptoms seem different to other (they usually still get a light when charging)
Is there anything I can do or try before sending it away for repair? I'm worried since it's rooted they won't fix it! I was using AllianceROM N7100 DMC3 V3.0
Any help/suggestions are appreciated, thanks in advance!
Pav

Related

[nevermind] Bricked

Last night I got woken up at 4:04 (I lol'd when I saw it) by my phone that was vibrating and wouldn't stop. When I pressed the power button on top of the device, the screen showed my wallpaper for less than a second, and then turned off. I can't get it on again, when it's plugged into the charger, the LED stays off. It doesn't seem to respond to anything.
So is there anything I could try before sending it off to the insurance company?
[edit]
When I plug it in now, the orange LED comes on, meaning it's charging. When I press the power button the LED goes off as if it is preparing to boot, then the LED comes on again and charges again.
[edit 2]
Seems to be working again. Charged it for a few minutes and now it's back on again and has loaded Android. The constant vibrating was odd. I guess the charger wasn't properly connected or something and it was shutting down while also receiving a notification.
The thing I was most scared of was getting a new one from the insurance company and it being an SLCD version.

[FIXED] STOCK HTC ONE - Screen not turning on, phone running hot, battery draining...

Hey guys... so I've noticed my phone acting a bit funky after the latest KitKat update. Just a bit of freezing and lagging, but my 32GB of space was also full. So I did a complete wipe and factory reset and started from scratch. At first everything was great (about a week or two). Then the past day or two I've noticed the below issues...
1. While at work, I keep the phone plugged into my computer via USB with Internet Pass-Through and WiFi turned on. I have it setup this way so I can use the computers internet and trickle charge the phone at the same time. But when I leave my desk I simply unplug my phone and it connects to my works WiFi while I'm walking around the office. I get back to my desk I plug it back in.
Problem: I've noticed lately that I'll pick up my phone and it's HOT to the touch. As well as the battery percentage is actually dropping even though it's plugged in.
2. At night when I go to sleep, using the HTC Charger and Cable that came with the phone I'll plug it in next to my bedside and let it charge.
Problem: I'll wake up in the morning, hit the power button to light up the screen and nothing happens. The Home Key and the Back Arrow (are these what everyone refers to as the "soft keys"?) are lit up but the screen will not turn on. To get the screen on, I have to HOLD the power button down, the screen then lights up with the Restart menu showing (and yes I've restarted it many times in hopes of fixing this issue) and I have to tap outside that box (on my wallpaper or wherever) and the menu will go away and my screen is back up like normal. However as soon as I tap the power button to turn off the screen (not the phone) and tap the power button again, nothing happens except the bottom keys being lit up. It's an ugly circle.
I have noticed a few times when holding the power button to bring up the screen/reset menu, sometimes the screen/reset menu will not turn on, but the home and back arrow keys on the bottom will flash a few times.
Any ideas guys? Loved this phone up until now
So after 200+ views and no comments I'd just like to add that I think I found the fix for this. I spoke with a few different HTC techs and tried multiple things before having to ship it out to them and right before doing so they had me reset what they termed the "Charging Logic"
To reset the Charging Logic
1. Power phone completely off
2. Once powered off, hold the Volume UP, Volume Down, and Power buttons for 2 minutes (my fingertips were sore afterwards LOL)
3. You should get a white background with the green HTC logo turn on/off multiple times. Almost as if it's trying to reboot...
4. After 2 minutes, let go of the buttons and let it reboot.
DONE!
Since I've done this, I've noticed my battery life extremely improved. My phone is no longer getting crazy hot, and the screen now turns on after an over-night charge!
Hope this helps others!
Does it matter what kind of charge you have on the battery when you do this? This is the first I've ever heard of resetting Charging Logic.
Sent from my HTC6500LVW using Tapatalk
disconnecktie said:
Does it matter what kind of charge you have on the battery when you do this? This is the first I've ever heard of resetting Charging Logic.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I'm not sure what you are asking by "what kind of charge". Could you clarify?
Soul TKR said:
I'm not sure what you are asking by "what kind of charge". Could you clarify?
Click to expand...
Click to collapse
Does it matter what percentage your battery is at and does it work for rooted phones? Do I need to be on the stock Rom/recovery for it to work?
Sent from my HTC6500LVW using Tapatalk
disconnecktie said:
Does it matter what percentage your battery is at and does it work for rooted phones? Do I need to be on the stock Rom/recovery for it to work?
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Sorry I'm not familiar enough with the developer side of things to tell you "it's ok" or "not".
What I can say is, the HTC tech never did ask me if my phone was fully charged or what percentage it was at. Which at the time was like 97% if I recall correctly. I am completely stock...
I would imagine this would work for rooted phones and it wouldn't matter what battery percentage but can't guarantee you...
I just wanted to come back in here and update this again. The above fix did not actually fix the phone as the problem came back again eventually. I am now on my third HTC ONE M7 and looks like I'll have to send this one back as well for the same issue.
I have a theory that it's either a problem with the OS or Light Sensor causing the screen not to turn on.
Can a mod take this thread off "fixed"

[Q] Screen sleep of death

Hi, got a SGH-T889 with the back lit led screen keep go out once in deep sleep (happen over night or after not using for a period of time). This can happen during charging or not charging, the phone is cold or warm, its environment warm or cold.
Detail steps of issue:
-Press the Wake/Power button, screen and backlit buttons lit up for a micro of second and turned off.
-Any button or combination of buttons pressed will wake the phone.
-Pull battery and pop it right back in, phone turn on but screen and backlit buttons lit up for a micro of second and turned off. The phone still function.
-Pull battery and leave it out for a minute, pop battery back in.
-Phone wake and function normally until the next time it happen.
After problem, I've notice I've got some new files which I don't know what are they but they're seem to relate to the issue. See attached.
I'm running sammobile stock 4.3 ROM: T889UVCMK7
Phone is rooted, have teamwin touch recovery v2.7.0.1
Does anyone experience this? and hopefully have a solution.

Screen stays black until the device is restarted

Hi guys, having some trouble with my tablet. Started out of nowhere, but the screen doesn't light up until the device has been fully restarted, in which case once you lock the screen, the problem starts all over again and I have to restart it again. It also lights up when the device is off and the power cord is plugged in, but only briefly. Once it goes away, I can't use the power button or anything else to check the status of charging, only thing that works is unplugging it and plugging back in. It's still sensitive to the touch, there's haptic feedback, capacitive buttons work, it just stays black most of the time. Has anybody else had this issue and knows how to fix it? It came out of nowhere, the device is not rooted, haven't dropped it or anything. Thanks in advance

HTC 10 Unresponsive & Can't Restart But Alive

I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
PointOfViewGun said:
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
Click to expand...
Click to collapse
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Mr Hofs said:
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Click to expand...
Click to collapse
Strange turn of events: I plugged the phone to my laptop because I read somewhere that it drains the battery. Just for the kicks, after a few hours, I unplugged and re-plugged my phone. Suddenly, there was light. The battery light came back. I immediately switched to the wall charger and once I did that the battery icon appeared showing 1%. Now, it's peacefully charging away. Will see if it actually turns on later on once it's charged about half an hour.

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