Develop Bugs

[Q] Captivate Glide battery draining issue?

Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!

suret said:
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
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I had about the same problem, with it working fine with a decent charge (anywhere between 30-80%), and all of the sudden it would say "battery critically low" and shut down. Putting it on the charger would often get the charge to show what it was before it freaked out.
I noticed that the battery was starting to bulge and get somewhat "mushy"....which told me the battery was probably going to explode or leak if I didn't replace it soon
I have had the phone for a year and four days, and this just showed up in the last few days...fortunately I bought an extended warranty and they will pay for the replacement battery I just picked up today.
FYI, the battery should be totally flat on both sides. Mine would wobble if I set it on a table.

Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.

Thanks, mine is doing the same thing - about once every 2 days or so. I can see in the battery life plot that it sometimes goes from 90% almost completely vertically to 0% and then right back up to 90%. I don't see any obvious bulges or "mushiness" to it, but it doesn't seem to be completely flat when put on a table. I'll see if I can get a replacement battery, this phone was not used by it's previous owner for maybe a year or so before I bought it, maybe that might have been part of the problem.
suret said:
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
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Click to collapse

Any time a battery is misshaped it can do the oddest things.

Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone

Happening to us too
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
roothorick said:
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
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Click to collapse

jester131 said:
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
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If you're really desperate to get those particular batteries working, you could try cleaning the contacts, both on the battery and in the phone, with rubbing alcohol and Q-tips. But most likely you will need new batteries.

Battery( low power) Shut Down Issue Fixed
I also was having the "critical powerl level" shut down issue over the past two weeks. My phone is about two years old, and there was a few occasions in the past two weeks where i pulled it out of my pocket and it was off. Then this past week the phone (on a full charge) would go anywhere from around 90% sometimes %40, and then all of a sudden say "battery low" and shut off. It would turn back on, but would only stay on for a few minutes.And a few times it also got really hot. It wasnt doing this when plugged into the wall so i examined my battery and there was NO visible flaws or bulging of any kind, it looked fine. But as we all know just because it looks good certainly doesnt mean it is so i odered one on ebay for about $10. It arrived 2-3 days later and instantly fixed my problem. The phone is fine now and hasnt done anything wierd. It was the battery. These batteries have a limited life span, and very often the phone may say the battery is 76% charged but the capacity of the battery under load can still draw it down to 0%. You cant always trust the level the phone says its at. So if anyone else out there is having this power issue it really isnt expensive to find a good battery out there. The one i got was $9.98 and it is a Samsung battery identical to the one that came with the phone. Except the new one has a fresh date of 2013 on it. Very happy to have my phone back. Ive never been a part of any sites like this, but im posting here now because there seems to be a lot of people having this issue, and often someone will put a very complex procedure on these sites to fix an issue when its not always necessary. If you have the power/shut off issue like i've described here and your phone does the same as mine was its probably the battery, and for the price of a new one like i got, its worth trying.

[Q] ZL shutting down during boot, stays on with usb power

Hi guys, I'm experiencing some power issue with my ZL. I have recently updated via Seus to .283 firmware....once I reboot, it gets to the Sony screen and then it shuts down. If the phone is plugged in it boots fine and remains on. The battery charge shows 80%. Afterwards I unlocked the bootloader and flashed the KK advanced kernel to see the battery percentage in recovery and it also shows 80%. Is there anyway to check if its the battery without replacing it?

Aphex33 said:
Is there anyway to check if its the battery without replacing it?
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There is a battery testing app for Sony devices (you can find it here), but, obviously, it requires your phone to be able to stay on battery power for the time of the testing...
What happens with your phone if you unplug the charger once fully booted? Does it immediately shut down, or is only happening during startup?

The phone shuts down immediately after I remove the usb cord. Offline charging looks as though it's working. I'll see what the app says, thank you.
* btw the phone stays on when in recovery which is odd
* the battery app requires you to remove power which I cannot do
* help me!..using a Z Ultra at the moment...things huge!

Aphex33 said:
The phone shuts down immediately after I remove the usb cord. Offline charging looks as though it's working. I'll see what the app says, thank you.
* btw the phone stays on when in recovery which is odd
* the battery app requires you to remove power which I cannot do
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Click to collapse
Well, yeah, that's what I meant saying the phone has to be able to stay on battery...
I think (just an uneducated guess ) that the recovery doesn't have a mechanism to analyze battery health/status, but the Android OS does (and so does the bootloader). That's why it stays on in recovery, but when booted (or in the process of booting) into the OS, the system somehow thinks that the battery level is too low, and shuts down as a safety measure. I have seen multiple times that the battery levels shown in recovery and in Android are drastically different, which kinda confirms my thoughts...
All in all, it looks to me like your battery is acting up. Just to save you an effort and expense of getting a new battery, at least until you know for sure the battery is the problem, I can suggest something to you... I am expecting a replacement for my battery in a day or two. My old (current) battery still works, it's just old and doesn't last very long, that's why I am replacing it. I could send the old one to you (Vancouver to Winnipeg is not a big deal), so you can try it out to pinpoint the problem. If it works, then you know it's the battery, and you can either buy a new one, or keep my old one for the time being. If you are OK with the idea, just send me a PM with the address to send it to.

I think I'm just going to buy a battery of ebay. I really appreciate your offer to send me your old battery, but its probably best I go new since I don't want this issue arising again. Thanks again for all your help.

Aphex33 said:
I think I'm just going to buy a battery of ebay. I really appreciate your offer to send me your old battery, but its probably best I go new since I don't want this issue arising again. Thanks again for all your help.
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No problem! I was just thinking you could use my battery to confirm the problem before buying the new one, not to keep it for the long term, of course (that would be silly). But I am pretty sure it's the battery, anyway... Good luck!

I was wondering if the battery ever fixed the problem, I am having the same issue

really mad, I'm going on a business trip and this started happening. this week I updated the firmware to 293.
I didn't know you could replace the ZL battery.

After 2 years of use, my phone suddenly just died when I was playing a game. It won't boot without the charger ever since. I'm so sad because I expected this phone to last longer

Battery replaced, now won't stay on due to temperature.

Hi all,
I have been running my Z1 Compact on 4.4.4 for the longest time, mainly due to sound issues after updating to Lollipop.
Recently, the battery has been dropping randomly from 60 odd percent to 3 or 4 and then shutting down all within a few seconds. The last time it did this, I tried charging it when I got home but the charging light would not stay on, thus it was not charging. All typical signs of battery failure due to age.
Having already replaced the battery successfully on my Z1, I bought a replacement original Sony battery and replaced it. The problem persisted. On first boot, the phone got to the blue waves then black screen, and power off. Charging screen just showed the battery at about 40%.
I risked it and flashed the latest software with Flashtool, having done a complete wipe. The result of this proved no better, but I did get a different message on the charging screen, a message saying the phone had shut down due to overheating. Picture is attached.
The phone is in no way overheating and I've even booted it while sat on a shelf in the fridge to help dissipate any heat generated but with no luck.
So, the old battery maybe did overheat and caused the phone to shut down, I'll accept that as a probability. It may have even damaged something, but I don't think that's likely.
After changing the battery, I would have expected the problem to resolve itself, but it seems like some kind of hardware 'flag' has been raised that is now not allowing the phone to boot in case it overheats again.
Does anyone know of any way to resolve this, reset the 'flag' per se, other than going to Sony? The phone is definitely out of warranty due to its age, never mind me taking the back off lol
It is a shame because it has been a great phone over the years, and I would like to fix it if possible, even if to give it to one of the grandkids. I have my Z3 still (which I won't part with for anything) and I have an XZ too and both are great phones. I would just like to save the XZ1c if I can.
The phone is not, and has never been modified in any way, no rooting, no bootloader unlocking. Only stock roms have ever been flashed, and then only once or twice, to put it back on 4.4.4.
I have tried reflashing just the kernel, or just the system too, to no avail.
In desperation I even left it in the fridge for a few hours in case the temperature sensor was on the fritz, but that did nothing at all.
I just feel like there's nothing actually wrong with the phone, apart from this trigger that won't reset.
Any help greatly appreciated of course.
Thanks,
Mick

Maybe theres lot of consideration:
1. Rom Bugs
2. The Kernel not supported well
3. Battery Issues (But you already change it right)

There are two temperature sensors afaikin our phone. One in the SOC and another one in the battery (hence three pins).
The battery is probably the one giving the high temp report. Try yet another battery.
A bad battery normally heats up very fast inside and the battery temp sensor stops the battery from charging and/or working to protect the phone and the battery.
I changed my battery before when it had symptoms like yours 100-90-0 drop and after replacing with a battery from eBay it was OK. I gave it a full charge then complete discharge and then complete charge to full cycle the battery once and let the phone Guage its full capacity. one year later now my battery is acting funny again (not charging past 30%) and getting so hot when charging it triggers overheat control service in Android.

Any luck?
Apologies for the necro. But did you ever fix this issue, having the same problem

Karter Ires said:
Apologies for the necro. But did you ever fix this issue, having the same problem
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Click to collapse
No, I never did figure it out. I've been loathe to spend more money on another battery when I've got other much newer phones. I really have no idea why it would not reset once the battery was replaced, maybe it's the replacement battery.
Have you tried changing the battery?
I've tried flashing different stock roms, Kit Kat, Lollipop, and it doesn't help.
Short of going to Sony, I'm not sure what else to do.

Bad Battery?

I know. I've seen the threads for battery drain and such, but I don't think there's a problem with "drain" so much, as perhaps a bad battery altogether.
I'm using my old M8 for my daughter, but after RUU, and setting up latest TWRP and all, then trying to install a custom ROM whether Stock or AOSP, when I boot into recovery, it goes from 100% within the ROM, to show 80% in recovery.
If off the charger, there does appear to have some battery drain, but I chalk that up to normal first usage.
However, it then shuts off @ 30%, but when I put it on the charger, it says @ 60%.
I've done the calibration method (hold all buttons for 2 minutes) trick, but there appears to be no help for the erratic battery readings.
Does anyone know if my suspicion is correct?
I'm on Sprint's last RUU.

mcwups1 said:
Does anyone know if my suspicion is correct?
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Ive seen so many posts now that refer to the exact thing you mention. Phones turning off at 20-30%. Its claimed that this is due to a faulty battery and a replacement has fixed it. I do not have this problem, however, I did get a replacement 12 months ago.

That's what I'm afraid of.
Did you replace it yourself, or have a tech do it?

mcwups1 said:
That's what I'm afraid of.
Did you replace it yourself, or have a tech do it?
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Click to collapse
I replaced mine just Yesterday, with both speakers, chraging portero AND buttons, its not that hard AND not easy, you Will nerd a razor blade, AND see a few videos first, one thing to have in mind Is that i put a m9 battery on my m8, AND the phone works, but the phone doesnt recognize the aditional 240mamps,. AND the battery temp always shows 25C, but besides that everything is ok, waiting for the battery yo settle.

(SOLVED) Pixel 2 XL charging stuck at 99% all of a sudden

My 2 XL is only a month old. There is no complain about charging before. It was normal. Hit 100% everytime. Until several days ago, I woke up in the morning and my phone does stuck at 99% with charging rapidly status. I've tried to drain the battery and fully charge, try to flash factory image, but the problem still exist. The phone does charge normally to 90%, then getting slow and more slow when hit 95%, it takes very long time to get to 99, then it stuck for hours. I'm using app called AccuBattery, just want to monitor the charge speed. And there it is, the phone stop the charging at 99%, charging speed shows -1 , so basically the phone cut the power input when hitting 99% although the status still not fully charged. Until I rebooted the phone then it will hit 100%.
So what happened to my phone? I'm using original charger from the box. Is it software or hardware issue? Thank you
The first image is when stucked on 99% and the charge speed show -1. After that I rebooted the phone then charge speed increasing, not -1 anymore at 99%. The second image is when the phone says fully charged at 100% and charge speed back to -1, which is normal if the phone already fully charged.
EDIT:
Solved - see my post below

What's the battery health at?

lil_ith said:
What's the battery health at?
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The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.

fauzanskywalker said:
The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.
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Click to collapse
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.

lil_ith said:
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.
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Click to collapse
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.

fauzanskywalker said:
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.
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Click to collapse
Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot

lil_ith said:
Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot
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Click to collapse
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.

fauzanskywalker said:
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.
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I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!

Az Biker said:
I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!
Click to expand...
Click to collapse
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.

fauzanskywalker said:
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.
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When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)

Az Biker said:
[/HIDE]
When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)
View attachment 4846527
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Oh, I just realized that. Thank you. But I think it didn't work for me. Nvm, my phone is normal now :laugh:

I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.

I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today

carelockh said:
I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.
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I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.

jovianjm said:
I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today
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Check inboxes, already replied.

fauzanskywalker said:
I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.
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Yeah I am content with the RMA replacement it's just fine, no issues thus far. Just annoying the update breaks charging sound file and lockscreen lock/unlock sounds. But I eventually got those issues fixed too.